Arizona State University W.P. Carey School of Business

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1 Arizona State University W.P. Carey School of Business RECRUITMENT AND SCHOLARSHIPS/FELLOWSHIPS What programs and initiatives has your school found successful in the recruitment of minority and/or female students? The W. P. Carey School of Business is an educational partner with the National Society of Hispanic MBAs (NSHMBA). According to the NSHMBA website: Widely known as the premier Hispanic organization, NSHMBA serves 32 chapters and over 7,000 members (includes three chapters in formation) in the United States and Puerto Rico. It exists to foster Hispanic leadership through graduate management education and professional development. NSHMBA works to prepare Hispanics for leadership positions throughout the United States, so that they can provide the cultural awareness and sensitivity vital in the management of the nation s diverse work force. With regard to education, the website says, Developing and delivering educational programs which prepare Hispanics for admittance into graduate management schools. NSHMBA is focused on supporting the successful completion of advanced degrees. In addition, a current admissions staff member is a board member of ASU Hispanic Business Alumni, lending an important perspective to the admissions process. Please describe any scholarship and/or fellowship opportunities for minority and/or female students attending your school. Name of scholarship program: W. P. Carey Scholar Award Number of scholarships awarded: Varies Deadline for application: See full-time application deadlines for academic year Scholarship award amount: $10,500 plus stipend and other tuition discounts Website or other contact information for scholarship: wpcarey.asu.edu/mba/full-time/tuition/scholarships.cfm Scholarship and graduate assistantship opportunities are provided to applicants admitted to the W.P. Carey full-time MBA program. Factors considered include application materials (personal essays, quality of work experience, undergraduate GPA, GMAT and personal interview). A separate scholarship application is not required for scholarship consideration. At the time of admission, applicants admitted to the program are considered for scholarship and graduate assistantships based upon the merit of the overall application. The first year, W. P. Cary Scholars receive a $10,500 scholarship, living stipend of $3,500 and waiver of nonresident tuition. The second year, they receive a $10,500 scholarship and a graduate assistantship providing a $3,500 stipend, waiver of nonresident tuition and a 50 percent remission of in-state tuition in exchange for 10 hours of work a week in the school of business. PROMINENT ALUMNI/FACULTY Please provide information about prominent minority faculty members at your school. Luis Gomez-Mejia, professor of management, Regents Professor and Horace Steele Arizona Heritage Chair Professor Gomez-Mejia is a Council of 100 Distinguished Scholar, full professor of management in the W.P. Carey School of Business at Arizona State University, Arizona State University Regents Professor and Horace Steele Arizona Heritage Chair. He has also been on the faculty at Universidad Carlos III de Madrid and has offered seminars in both Spanish and English in many countries and universities around the world. He is also president and founder of the Iberoamerican Academy of Management (an affiliate of the Academy of Management), which covers Spain/Portugal, all of Latin America, as well as Hispanic faculty in U.S. universities. He is editor and cofounder of two journals: Journal of High Technology Management Research and Journal of Management Research (the official journal of the Iberoamerican Academy of Management). Andrea Morales, associate professor of marketing Professor Morales received her PhD and MS degrees from the Wharton School at the University of Pennsylvania, and her bachelor s degree in economics from the University of Texas at Austin. She teaches in the areas of marketing management, consumer behavior and marketing strategy. Her current research is in the areas of consumer behavior and social psychology. Current research projects examine the role of emotions in a consumer context with particular emphasis on disgust and gratitude, and consumer responses to retail and service environments. Her research has been published in Journal of Consumer Research, Journal of Marketing Research, Journal of Consumer Research, Journal of Marketing, Journal of Consumer Psychology and Journal of Retailing. Recent professional awards include MSI Young Scholars Program 2007 and ACR Grant for Transformative Consumer Research. Jeffrey Wilson, associate professor of economics Professor Wilson received his PhD and MS degrees from Iowa State University of Science and Technology, and a bachelor s degree from the University of the West Indies, Port of Spain, Trinidad. His current research is in the areas of categorical data models, longitudinal models, logistic regression, complex survey sampling, generalized linear models, overdispersed models and quasi-likelihood models. Professor Wilson has been published in 73

2 Journal of Biocommunication, Journal of Modern Applied Statistical Methods and Journal of Data Science. He has served on the editorial board of the Journal of Health Education in 1995, and is a reviewer for Psychology, Health Education and Journal of Biopharmaceutical Education. Professor Wilson received the Arizona State University Outstanding Professor Award for He currently teaches advanced biostatistics, applied regression analysis and categorical data analysis. Please provide information about prominent minority alumni from your school. Martin Quintana, Executive MBA 2004, chief financial officer, Chicanos Por La Causa, Inc. Ron G. King, PhD, Executive MBA 2005, vice president of strategic and business partnerships, Translational Genomics Research Institute (TGen) Jacob Moore, Executive MBA 2008, managing partner, Generation Seven Strategic Partners, LLC; tribal relations coordinator, office of public affairs, Arizona State University; and board member, Arizona State Board of Education Please provide information about prominent female faculty members at your school. Amy Hillman, Jerry and Mary Ann Chapman Professor of Business and chair of the department of management Amy Hillman received her PhD from Texas A&M University in strategic management and business and public policy. Her areas of interest include corporate political strategies, corporate governance and firm performance and resource dependence linkages. She is editor of the Academy of Management Review from 2008 to She was an associate editor of Academy of Management Journal from 2004 to 2007, and her research has been published in leading journals such as Academy of Management Journal, Academy of Management Review, Strategic Management Journal, Journal of Management, Journal of Management Studies and Business & Society. She also serves or has served on the editorial review boards of the Academy of Management Journal, Strategic Management Journal, Journal of Management and Journal of International Business Studies. An awardwinning undergraduate and MBA teacher, Professor Hillman previously taught at the Ivey Business School at the University of Western Ontario, the Broad Business School at Michigan State University and the Mays College of Business at Texas A&M University. She has spent several summers as a guest professor at the Institute for International Management at Johannes Kepler University in Linz, Austria. In addition to teaching strategic management at the undergraduate, MBA, PhD and executive levels, she has taught international business, international management, business and government and an elective on cooperation and competition. Dr. Hillman teaches in W.P. Carey MBA full-time and executive programs. Beth Walker, State Farm Professor of Marketing Professor Walker s research interests are centered in the areas of consumer behavior and marketing strategy. In particular, her research emphasizes the cognitive structures and processes that underlay the formation of strategy and consumer decision making. Her current research centers on crossfunctional working relationships in the development of marketing strategy and on isolating the characteristics of high-performance account managers. Professor Walker s research has been published in the Journal of Marketing, Journal of Marketing Research, Sloan Management Review, Journal of Business Research, Psychology and Marketing, Journal of the Academy of Marketing Science, Journal of Product Innovation Management, Journal of Business and Industrial Marketing, Research in Consumer Behavior and other scholarly publications. She was the recipient of the 2001 Richard Beckhard Prize for her most recent article in Sloan Management Review. She also received the Malcolm S. Woldenberg Marketing Chair Award for her contributions to the Journal of Business Research. For her teaching contributions, Professor Walker has been recognized by Arizona State University as a Wakonse Fellow and by the college of business with the Outstanding Undergraduate Teaching Excellence Award. She has consulted on strategy issues for State Farm Insurance, IBM Global Services, Lucent Technologies, Yellow Transportation and AT&T. Professor Walker has been elected president-elect of the American Marketing Association for 2009 through 2010; and will become president of the American Marketing Association in 2010 until Mary Jo Bitner, professor of marketing and Petsmart Chair in Services Leadership and academic director for the center for services leadership Dr. Bitner received her PhD in marketing from the University of Washington, Seattle, where she also received her MBA and bachelor s in political science. In her career as a professor and researcher in services marketing, she has been recognized as one of the founders and leaders of this field worldwide. At ASU she was a founding faculty member of the Center for Services Leadership and has been a leader in its emergence as a leading university-based center for the study of services marketing and management. In 2003, Dr. Bitner was awarded the Career Contributions to the Service Discipline Award, presented by the Services Marketing Special Interest Group of the American Marketing Association. In the mid-1990s she led the development of the ASU MBA Services Marketing and Management specialization, a unique full-year focus within the college s nationally ranked MBA program. Alumni of this program now work in companies across the United States, leading the implementation of services and customer-focused strategies. She is co-author of Services Marketing: Integrating Customer Focus Across the Firm (McGraw-Hill, Fourth Edition, 2006), a leading text in services marketing used at universities across the United States and worldwide. She was the recipient of ASU College of Business Graduate Teaching Excellence Award, and has consulted with numerous businesses including AT&T, Ford Motor Company, Yellow Corporation, Mayo Clinic and RR Donnelley on service quality and customer satisfaction topics. Professor Bitner s current research is concerned with how customers evaluate service encounters and the strategic roles of technology and contact employees in determining customer satisfaction with services. She has published articles in the Journal of Marketing, Journal of Business Research, Journal of Retailing, International Journal of Service Industry Management, Journal of the Academy of Marketing Science and the Academy of Management Executive. 74

3 Please provide information about prominent alumnae from your school. Shirley Staten, Executive MBA 2006, director of express sales, Avnet Inc., Phoenix, AZ Maryann Miller, Executive MBA 2001, senior vice president of global human resources, Avnet, Inc. Diane Neudorff, Executive MBA 2008, vice president of programs and subcontracts, Honeywell Aerospace Honeywell is a $12.2 billion business with more than 41,000 employees worldwide. Diane Neudorff s team is part of the global sourcing organization within the integrated supply chain. Neudorff also holds a professional program management certificate from the Program Management Institution and is Six Sigma Black Belt certified. CURRICULUM AND RESEARCH Please provide information on any classes and concentrations that focus on issues related to women or minorities. Diversity issues are integrated throughout the MBA and graduate curriculum; no specific classes focus solely on this issue. Throughout the academic year, the MBA International Student Association hosts lunchtime cultural awareness events featuring each country represented by the students in the program. The student organization, National Association of Women MBAs, hosts workshops focusing on women in business and related issues. Please describe any faculty and/or student research projects that focus on diversity, multiculturalism and/or minority issues. Hillman, A., Shropshire, C. and Cannella, A. (2007) Organizational Predictors of Women on Corporate Boards. Academy of Management Journal, 50: 941 to 952. This paper examines what types of organizations, industries and environments are conducive for women directors. Hillman, A., Cannella, A. and Harris, I. (2002) Women and Racial Minorities in the Boardroom: How Do Directors Differ? Journal of Management, 28: 747 to 763. This paper explores how female and minority directors differ in terms of occupation, education, prestige, etc. Bellinger, L. and Hillman, A. (2000) Does Tolerance Lead to Better Partnering? The Relationship Between Diversity Management and M&A Success. Business & Society, 39: 323 to 337. This project looks at how skills in diversity management and tolerance in organizations lead to better partnering skills (e.g., alliances). Tsui, A.S., Nifadkar, S. and Ou, Y. Cross-National, Cross-Cultural Organizational Behavior Research: Advances, Gaps and Recommendations. Journal of Management, 2007, 28(3): 277 to 305. Tsui, A.S. and Charles, A.C. (2007) Demographic Process. The International Encyclopedia of Organization Studies. This piece is an encyclopedia entry that discusses demography in organizations; the theoretical and methodological approaches to understanding demography in organizations. Roberson, L., Galvin, B. and Charles, A.C. (2007) When Group Identities Matter: Bias in Performance Appraisal, Academy of Management Annals, 1:1, 617 to 650. Performance appraisals are a critical part of organizational life, and bias in appraisals is consistently mentioned as a barrier to advancement for diverse workers. This chapter reviews the literature on rater bias in performance appraisals, defined as effects on performance ratings due to rate category membership. Focus on the major theoretical frameworks (e.g., stereotype fit and relational demography) used in the study of bias, organizing the research findings by the four most commonly studied demographic categories: gender, race, age and disability. The review allows better understanding of the gaps in our knowledge and identifies needed future research directions in this literature stream. The chapter with several concerns including a lack of empirical research testing propositions concerning the effect of organizational variables on bias. Jehn, M., Genkinger, J., Sapun, M., et al. (2004) Health Status Among Urban African-American Women: Associations Among Well-Being, Perceived Stress and Demographic Factors. Journal of Behavioral Medicine, 27:1, ORGANIZATIONS AND STUDENT LIFE Please provide information about your school diversity student and alumni organizations. National Association of Women MBAs (NAWMBA) Number of current members: 55 The National Association of Women MBAs is an organization that strives to enhance the W.P. Carey experience for all women enrolled in the MBA program. The club is organized to promote awareness and appreciation of women s roles in business and to provide professional, educational and social events to enable members to achieve success. International MBA Association (MBAA) Number of current members: 44 The mission of International MBA Association is to provide a platform for W.P. Carey international students to network with their American counterparts, promote cultural exchange between students from different countries and help international students learn more about American business practices and culture. 75

4 IMBAA meets as needed and regularly promotes and partners with other segments of the MBA community to facilitate seminars and workshops aimed at cultural sharing and understanding from both individual and business perspectives. MBA Spanish Club Number of current members: 21 The MBA Spanish Club is a student-run group with the objectives of learning the Spanish language and the Spanish culture by involvement in related activities like Salsa dancing, Spanish language classes, etc. Black Business Students Association (BBSA) The BBSA was organized to meet the needs of African-American students, as they relate to business. Furthermore, to promote professionalism, career advancement, educational success and the networking of students and their community, by BBSA acting as a source of knowledge in all those aspects. All this, in order to ultimately give the student any and all resources needed to reach their ultimate goals, and become extremely successful business leaders. Native American Business Organization The mission of the Native American Business Organization is to provide its members with opportunities for community, academic and professional development through leadership and social activities, resulting in growth and success of the organization as a whole. Hispanic Business Students Association (HBSA) Prepares members to be future leaders, serve our communities, promote diversity and create a progressive environment. Volunteer Council Number of current members: 33 The W. P. Carey MBA Volunteer Council is a nonprofit organization committed to donating time, money and resources to local and national charitable events. Our goal is to enhance the social awareness of ASU W.P. Carey MBA students, as we become the business leaders of tomorrow. Please provide information on any programs, including on-campus and universitywide programs in which MBA students participate that focus on issues related to women or minorities. Native American Business Organization The mission of the Native American Business organization is to provide its members with opportunities for community, academic and professional development through leadership and social activities, resulting in the growth and success of the organization as a whole. Black Graduate Student Association (BGSA) The members of BGSA are organized and committed to: (1) Providing support and unity for African-descent graduate students to solidify initial and continued success at ASU; (2) Promoting campus involvement and assuring the visibility of African-descent graduate students at ASU; (3) Participating in outreach activities and programs to uplift the community; (4) Ensuring academic, financial and social resources are available; and (5) Advancing educational and professional development through scholarly workshops, lectures and networking opportunities with faculty, staff and industry members. Japanese Graduate Student Association The mission of the Japanese Graduate Student Association is to facilitate cooperation and communication among Japanese graduate students at ASU, to enhance understanding about Japanese culture and society among American and the other internationals and to construct a reciprocal assistance community. Please provide information on any institutes and/or related programs that focus on diversity. Visit the Arizona State University diversity resources website at for information on the university s diversity plan and related institutes and programs. Below is a sample of the diversity resources most applicable to MBA students. Diversity programming, training and research: Campus Environment Team Hispanic Research Center Indian Education (Center for) Indian Law Program 76

5 Intergroup Relations Center (IRC) Latin American Studies Multicultural Student Services Program Activities Board (Diversity Programming) Religious Studies Russian and East European Studies Women s Studies Please describe any off-campus resources, activities, programs and/or organizations that may be of interest to minority or female students. Arizona Association of Chicanos for Higher Education (AACHE) Consisting of 10 chapters, AACHE is a statewide Chicana/o and Latina/o nonprofit organization. Founded in 1983, AACHE was established to promote equitable educational and employment opportunities within Arizona colleges and universities. This is actualized through faculty recruitment and retention efforts, scholarship programs, MEChA leadership workshops, community involvement and the annual AACHE conference. AACHE provides a forum for discussion of Chicana/o and Latina/o higher education issues and identifies workable solutions to these issues. CAREER OPPORTUNITIES Please describe any diversity recruiting events for employers recruiting minority and/or female students at or near your school. MBA students have membership and participate in annual conferences and career fairs as follows: National Black MBA Association National Society for Hispanic MBAs The International MBA/Master s Recruiting Forum National Association of Women MBAs International MBA Association STRATEGIC PLAN AND LEADERSHIP Please provide your school s diversity mission statement. The W.P. Carey School of Business adheres to the Arizona State University Diversity Plan. Below is an excerpt from the ASU Diversity Plan, Building Blocks for Success Through People, Programming and Policies. We have to learn how to communicate and teach between all ethnic and cultural perspectives. Not with a dominant cultural perspective and marginal alternative cultural perspectives, but across all of these. We have not figured out how to do this. We need to embrace cultural diversification in America and change the culture of the university as a critical first step. President Michael Crow (remarks delivered at the 2004 Educating for a Diverse America: A Summit and Symposium, Austin, TX) Integrating the practice of diversity and inclusion in a large, complex organization requires commitment, resources and cultural transformation. ASU is already one of the most diverse educational communities in the country; our aim is to make it the prototype of inclusion. This goal is achievable because we have a solid foundation and leadership that is characterized by creativity, high energy and a commitment to university principles. ASU is well on its way to epitomizing the construct of interdependence, whereby each person and unit is aware that all are needed to contribute to the success of the whole and the success (or failure) of any member or group both influences and is influenced by the success (or failure) of other members and groups. 77

6 Engaging the People, Programming & Policies approach ASU s diversity plan acknowledges that an overarching framework that is comprehensible to all stakeholders and compelling in its ideology will yield the greatest success. Consequently, the People, Programming & Policies initiative asks each of us to consider three basic questions: How well does the composition of our student and employee population reflect the diversity of our broader constituencies? (People) To what extent do the planning and design of our deliverables take into account the diversity that is currently in place and/or lacking at ASU? (Programming) How do we create and review our policies to promote equity and success for all members of our university community? (Policies) By engaging these three basic questions in the practice and production of our educational, employment and research missions, we create a shared understanding of diversity and inclusion, and stand to achieve higher levels of success. How does your school s leadership communicate the importance of diversity to your student body, faculty and administration? W. P. Carey MBA recruiting efforts are focused on attracting a diverse class of incoming students. Diversity issues are integrated throughout the MBA curriculum that is delivered to students. There are diversity specific student organizations National Association of Women MBAs, International MBA Association and MBA Spanish Club, in particular. Our international student organization hosts an international fashion show and cultural exchange lunches throughout the academic year. DEMOGRAPHIC INFORMATION Please describe the demographics of your most recent entering class. Percentage of female students: 25 percent Percentage of minority students: White/Caucasian: 87 percent African-American/Black: 2 percent Hispanic/Latino: 2 percent Asian: 3 percent Average age of students: 28 Please add anything else regarding demographics you would like us to include. Twenty-six percent of our student population are international students. Per GMAC rules, the ethnicity of these students is not reported. Please describe the geographic diversity of your most recent entering class. Percentage of U.S. citizens and permanent residents: 74 percent Percentage of in-state and out-of-state students: In-state: 32 percent; Out-of-state: 68 percent Distribution of students from different U.S. regions: Mid-Atlantic: 6 percent Midwest: 7 percent Northeast: 5 percent South: 5 percent Southwest: 36 percent West: 15 percent Percentage of international students: 26 percent Please describe the selectivity of your school for the most recent application cycle. Number of applicants: 559 Number of admits: 135 Number of matriculants: 84 78

7 Please describe the academic and employment backgrounds of your most recent entering class. Average years of pre-mba work experience: Five Percentage of students coming from different industries pre-mba: Consulting: 2 percent Consumer products: 10 percent Education: 10 percent Financial services: 12 percent Government: 6 percent Manufacturing: 5 percent Media/entertainment: 1 percent Nonprofit: 2 percent Pharmaceutical/biotechnology/health care products: 7 percent Real estate: 14 percent Technology: 21 percent Other: 10 percent Percentage of students who studied different undergraduate disciplines: Humanities and social sciences: 24 percent Science: 10 percent Business/commerce: 27 percent Other major/field of study: 39 percent Please provide student employment information for the most recent graduating class. Average starting salary: $86,065 Percentage of students entering different industries: Consulting: 3.8 percent Consumer products: 13.5 percent Financial services: 11.5 percent Government: 3.8 percent Manufacturing: 9.6 percent Media/entertainment: 1.9 percent Petroleum/energy: 3.8 percent Pharmaceutical/biotechnology/health care products: 7.7 percent Real estate: 3.8 percent Technology: 11.5 percent Other: 28.8 percent Percentage of students working in different functions: Consulting: 9.6 percent Finance/accounting: 15.4 percent General management: 3.8 percent Marketing/sales: 19.2 percent Information technology: 1.9 percent Operations/logistics: 46.2 percent Other: 3.8 percent 79

8 Major recruiting companies: Apple Computer Chevron Cisco Systems Deloitte Consulting Dial/a Henkel Company EJ Gallo Hewlett-Packard IBM Global Services Intel Corporation Johnson & Johnson Mattel Motorola Petsmart Raytheon Reckitt Benckiser Temple-Inland 80