Bac + 04 Licence en science commerciale, option marketing et communication. Degree in computer science, engineering or equivalent

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1 L un de ces postes vous intéresse? Postulez sur Communication Brand senior manager Bac + 04 Licence en science commerciale, option marketing et communication. 05 years minimum Computer science, engineering or equivalent Service Delivery Senior Manager Degree in computer science, engineering or equivalent Master degree is a plus At least 10 years of related experience in Information Technology Minimum of 8 years of project management experience. Minimum of 5 years managing teams of 10 or more Previous experience in Telecom

2 Finance SOX Compliance Supervisor Licence en Science Financière, MBA, Expertise comptable 3 to 5 years in the same position. Corporate Strategy Business Intelligence Manager (Veille Stratégique Manager ) Degree in Economy, Statistics, Finances, Marketing 4 years in telecoms datamining,financial anlysis. Commercial Strategy Customer Ensight & Senior Manager MBA or Master (post-graduation) in Marketing or Economy 9-12 years experience in the field of B2C/B2B Marketing, Marketing Intelligence and planning Experience in Telecommunication, Fast moving consumer goods, Consultancy or Electronics manufacturers

3 In charge of all the Marketing Strategy and the Marketing Intelligence activities within the Marketing department. You will be responsible for managing all marketing intelligence activities (acquisition and analysis of information in order to understand the market) and for managing the marketing strategic process. Institutionalizing Manager Master s Degree in Business Administration, Social, Economics and/or Engineering from a reputable institution or university 7 years of relevant experience in Customer relation and management To institutionalize the CE culture in entire company by contributing to synchronize the entire value chain across the organization to deliver the right products, services and experience to the customers, as per their profiles, needs and stage of life with Djezzy, in a way that leads to improved customer loyalty, reduced churn, sustainable ARPU enhancement and optimized allocation of resources in line with the customer value. Custodian of Complete at Djezzy, starting from pre purchase through all life stages, across all touch points from Distribution Channels, CC, Network, BAP and Products & Services Touch Points Manager Master s Degree in Business Administration, Commercial and/or Engineering from a reputable institution or university 10 years of relevant experience

4 To synchronize the entire value chain across the organization to deliver the right products, services and experience to the customers, as per their profiles, needs and stage of life with Djezzy, in a way that leads to improved customer loyalty, reduced churn, sustainable ARPU enhancement and optimized allocation of resources in line with the customer value.custodian of Complete at Djezzy, starting from pre purchase through all life stages, across all touch points from Distribution Channels, CC, Network, BAP and Products & Services. Customer Care- Retail Retail Director University degree, preferably with MBA 10+ retail experience in a managerial position in a large telecommunication (10 Million +) Responsible for overall success of all the Retail outlets within Algeria, which includes meeting your financial and service targets. You are responsible for maintaining standards including all Health & Safety practices and procedures, maximising margin potential and identifying and implementing new products and service offers, whilst maintaining the highest level of service Customer Care Customer Base Management Manager Bac + 04 licence en science Commerciale, ou management. minimum 07 ans d expérience dans le domaine du Service Client, la vente ou dans le domaine Marketing. Une connaissance approfondie dans le processus de développement S assurer de l application de la stratégie qui consiste à l interaction du bout en bout (End to End) avec le client depuis son adhésion chez Djezzy (Stratégie de Gestion du Cycle de vie du Client). Participer activement à la réussite des campagnes commerciale et contribuer au développement des ventes. Obtenir une valeur accrue de nouveaux clients et davantage de valeur de notre base existante. Mesurer la contribution du CBM.

5 Technology Customer Centric Manager/Senior Manager Master s Degree in Business Administration, Technical or IT Engineering from a reputable institution or university 7 years of relevant experience, a plus having experience in Customer relation and management Contribution to synchronize the entire value chain across the organization to deliver the right products, services and experience to the customers, as per their profiles, needs and stage of life with Djezzy, in a way that leads to improved customer loyalty, reduced churn, sustainable ARPU enhancement and optimized allocation of resources in line with the customer value.custodian of Complete at Djezzy, starting from pre purchase through all life stages, across all touch points from Distribution Channels, CC, Network, BAP and Products & Services.

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