Contents. Netop MyVision Basic

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1 QUICK GUIDE

2 Copyright Netop Business Solutions A/S. All Rights Reserved. Portions used under license from third parties. Netop is a registered trademark of Netop Business Solutions A/S. All other products mentioned in this document are trademarks of their respective manufacturers. Netop Business Solutions A/S denies any and all responsibility for damages caused directly or indirectly as a result of using this document. The content of this document is subject to change without notice. Netop Business Solutions A/S retains the copyright to this document. Third-party software libraries: AXIS 2: Apache 2.0 License ( BouncyCastle cryptography: Copyright (c) The Legion Of The Bouncy Castle ( DNSJava 2.0.0: Copyright (c) , Brian Wellington. All rights reserved. ( JCIFS 0.9.4: JCIFS is Licensed under the LGPL ( 2.1.txt) JMDNS: licensed under the Apache License, Version 2.0 ( JNA: This library is provided under the LGPL, version 2.1 or later. ( JXTA: Copyright (c) Sun Microsystems, Inc. All rights reserved. (

3 Contents Register and download MyVision... 1 Install the student module on all student computers... 2 Create a class and add student computers... 3 Working with a class... 6 Managing student computers outside the school... 8 Automatically updating your existing MyVision Uninstall MyVision Technical support Netop MyVision Basic This document guides you through the setup and initial use of Netop MyVision Basic. Before you begin downloading and installing MyVision, verify the following: Your network and classroom computers meet the system requirements as listed the Technical Specifications page on You have administrator privileges on the teacher computer as well as on the student computers. If you are unsure on what this means or if you do not know whether you have these privileges, contact your network administrator. You download and install the MyVision teacher module on the teacher computer; then you download the student module to a portable device like a USB-stick and install it on the student computers. Next you create a class consisting of computers and users and then you are ready to use MyVision in your teaching and learning. MyVision can be used in a mixed Windows and Mac environment. For example, some of the student computers can be Mac and some Windows and they can still be managed from the same teacher module. When you download a free trial of Netop MyVision Basic your subscription is good for 30 days. After that, your subscription will automatically convert to MyVision Free. In free mode, you will continue to be able to monitor and supervise your classes, but other functions will be unavailable: Assist, Attention, Lock Web, Demo and Chat features will be grayed out. To regain access to these functions, you need to purchase an annual subscription to MyVision Basic. Last updated: October 2012

4 Register and download MyVision To download and use MyVision classroom management software, you need to have a Netop account. 1. On the MyVision page on netop.com, sign in or create a new account. When you create a new account, your address will be used as your login name for subsequent logins to netop.com and also for MyVision. 2. Go to the Download Netop MyVision page to start the download. 3. Start the installation when the download is complete. This starts the MyVision Setup Wizard which guides you through the installation of the MyVision teacher application. Depending on your operating system, you may have to enter your user name and password during the installation. 4. When the installation is complete, click Finish to exit the Setup Wizard. 1

5 Before you can start using MyVision, you need to restart your computer. A restart is required to ensure that when you want to demonstrate to your students by showing them your screen, the demo is as fast and efficient as possible. 5. Depending on your operating system, start MyVision from the Start menu or from your list of applications. Now that you have the teacher module installed you need to do only two additional things to start using MyVision to manage your classroom: install the MyVision student module on the computers your students will use, and create a class that includes those student computers. Note Every time you start MyVision, you are automatically logged on to the MyVision web server. This way, the MyVision teacher application can load your classes from the web server and display them on the Home panel. This means that to operate the MyVision teacher application needs a working Internet connection. If there is no Internet connection available, the MyVision teacher application cannot be started. Install the student module on all student computers You can download the student module to a portable device like a USB-stick, carry the stick to each student computer and install using the files on the stick. Or you can open a browser on each student computer, type an address and install from that page. In both cases you need to go to each computer to install the student module. And in both cases you will need administrator rights to the computers you are installing on. If you are a system administrator installing by the use of remote deployment tools is also an option, please refer to the Remote Deployment Guide for details. Download student module to a portable device and install 1. Insert a USB-stick or other portable device into the computer where you installed MyVision. 2. Click the Download Student drop-down menu and select the version you want. Each student computer must have the MyVision student module that matches operating system so if you have variety in your student computers you will have to download several versions of the student module. Clicking Advanced download takes you to the download page on netop.com. Here you also have the option of downloading Windows MSI packages for remote deployment. 3. Take the USB-stick to each student computer and run the installation file you downloaded. One of the last install windows is MyVision Student Module Settings where you choose 2

6 whether the student module should start automatically when the student logs on to the computer or whether students should start MyVision manually like they would, for example, Word or PowerPoint. Start with computer The first option is the default one. Start manually The second option is only recommended for student owned computer where the student must have full control of which programs are installed as well as starting and stopping them. When Start MyVision student module manually is selected the student module works like an Office application: students must start it manually and can close at any time. When the student module is running, students can access a menu from the icon in the notification area: Tip After installation, leave the student computers turned on and logged in so that later, when you are creating your classes in the MyVision teacher module, they will be immediately recognized as valid student computers. When you have installed the MyVision student module on the computers your students will use, you are ready to go on and create a class. Install from a Web page On each of the student computers, open a browers and type For Windows: 32-bit version: or 64-bit version: or For Mac: 32-bit and 64-bit version: Tip After installation, leave the student computers turned on and logged in so that later, when you are creating your classes in the MyVision teacher module, they will be immediately recognized as valid student computers. When you have installed the MyVision student module on the computers your students will use, you are ready to go on and create a class. Create a class and add student computers To work with the student computer you installed the student module on, you must create a class that contains the student computers you want to manage. 3

7 1. On the Home toolbar, click Add Class. 2. In the Class name field, type a suitable name for the class. 3. On the Add Computer tab, add the relevant student computers. The list shows: Active Computers: computers that currently have the MyVision student module running and are turned on and a user is logged in. Recent Computers: computers that have been used in the same or in a different class; the computers may be turned on. Domain Computers: all computers in the Active Directory (provided of course that you are in an Active Directory); the computers do not necessarily have the MyVision student module installed. If you have just installed the student module as described in the previous sections and the computers are still on and users are logged in, the student computers appear under Active Computers. 4. Double-click a computer name to add it to the class. You can also use drag-and-drop to move a computer to the classroom. 5. Click Save Class to save the class definition consisting of a name and the computers you added. You are now ready to use MyVision in your teaching and learning and click the Start Class button. However you may also want to consider adding users. 4

8 Add users to your class If the students at your school use individual logins and not just generic user names like student01, student02 and so on, you may want to add users to the class instead of or in addition to computers. Note For this to work you need to have Active Directory enabled. The advantage to adding users are that 1) You know which users have logged in and are part of your class. Obviously you can see this if all your students are in the same room but in some scenarios student might be participating from another room, like for example the library or a group room. 2) Students can log on from different MyVision computers and still be recognized. For example, the student Daniel Green typically sits at the front desk and uses student computer 03 but if he changes his seat to another spot, like student computer 33 but logs in with his personal credentials he will still be recognized. Adding users works in a similar way as adding computers: 1. Click the Add User tab and add the relevant student computers: The list shows: Active Users: users that are currently logged into machines that have the MyVision student module running. Recent Users: users that have been used in the same or in a different class.. Domain Users: all users in the Active Directory. 2. Double-click a user name to add it to the class. You can also use drag-and-drop to move a user to the classroom. 3. Click Save Class to save the class definition consisting of a name and the computers and users you added. If you add a student computer twice, using both Add Computer and Add User, the computer will appear twice in your class since the user logs on to a computer which is already in the class. However, when the user is logged on only one thumbnail will be updated; the other one, the Computer thumbnail, will display status offline. 5

9 Working with a class The Home panel shows a list of all your classes on the left side. To start working with a class, select the class name and then click Start Class. Alternatively, you can double-click the class name on the Home panel. The Home panel is then replaced by the Class view. When you have started a class you can see thumbnails of the student computers in the class. The icons on the toolbar show you what you can do in MyVision: Supervise: Get a close-up view of a single student computer screen to observe what the student is working on. Select a student computer thumbnail, and then click this button to open a separate window that shows an enlarged view of the selected computer s screen content. Alternatively, double-click a thumbnail to open the Supervise window. To close the Supervise window, click the standard window close icon. Assist: Get a close-up view of a single student computer screen as well as the option to control the student computer. Select a computer s thumbnail, and then click this button to open a separate tab that shows an enlarged view of the selected computer s screen content. The new Viewing screen of <student computer name> has additional buttons tailored to the assistance task: The keyboard and mouse on the computer where you are assisting are locked and the student cannot use either. If you would like to unlock keyboard and mouse, use the Co-navigate button. This allows you and the student to share control of keyboard and mouse. While assisting the selected student computer, you can switch back to the classroom tab at any time and keep a full overview of all classroom computers. To stop assisting the student, click the Stop button. This will close the tab and bring you back to the tab with your classroom. Attention: Lock student computer screens, mice and keyboards. To unlock, click the Attention button again. Lock Web: Lock students access to browsing the web. To unlock, click the Lock Web button again. Note MyVision blocks these Windows browsers: Internet Explorer, Mozilla Firefox, Opera, and Google Chrome and these Mac browsers: Safari, Opera, Internet Explorer, Camino, Google Chrome, and Mozilla Firefox. If a student uses a browser which is not on this list, access to browsing the Web will not be locked for that student. 6

10 Demo: Share your screen with the entire class as you demonstrate or present information to your students. Unlike a projector that displays your screen to the front of the classroom, MyVision projects your computer screen to the individual screens of your students. To stop the demonstration, click the Demo button again. Chat: Chat with all students in the class, or in the chat panel select an individual student and chat with him or her only. Clicking this button opens a chat window where you can send messages to all students in the class. Or you can select an individual student and chat with him or her only. Use the More menu to: Hide student names in all students chat so that a student can ask questions or raise concerns without his or her class mates being able to see who the input came from. All student names are always visible to you; student names are hidden in the students view only. Prevent students from starting a chat conversation with you. By default, both you and each individual student can start a one-to-one chat. Students start a chat by rightclicking the MyVision student icon and then selecting Chat with teacher: However, you can choose to have exclusive control of starting a chat and make the command unavailable to students. Note If you select Do not allow students to start chat, you must stop the class and start the class again for the change to take effect. Until you have done so, students can continue to start chat. View past chat conversations on a separate tab. Chat conversations are automatically saved and you can always go back and review past messages. To close the chat window, click the Chat button again. Note Attention, Demo, Lock Web and Chat can be applied to the whole class only whereas Supervise and Assist is one computer at a time. This means that you must select a computer first and then click the relevant command. The buttons are available or unavailable depending on previously clicked buttons; for example, Demo is not available while Attention is active. While you are engaged with a class you can click the Home or Account tabs at any time; the class will still be running. 7

11 About the student computer thumbnails The thumbnails show either a minimized picture of the students computer screens or indicate the status of the student computers if MyVision cannot access screen data. The following status information is shown: Offline In other class The user is not available. There can be several reasons for this: The computer is not turned on and the user has not logged on. The computer is still in the process of connecting and will display this text until actually connected. The student module is not running on the computer. The student computer is already connected to another class with a different MyVision teacher module. The student computer will not be interrupted and will remain in the class which was started first. An actual thumbnail shows when the student computer has successfully connected to the class and images of the screen are transferred. Change the layout of your class You can change the layout of your class by dragging and dropping the thumbnails. The layout is saved when you click Stop Class and when you next start the class your layout is automatically used. Use the zoom slider to change the size of the thumbnails, and the Auto Arrange button to position all thumbnails alphabetically and resize them to 100%. Edit or delete a class To add computers to a class or remove computers from a class: On the Home panel, select the appropriate class and click the Edit Class button. This opens the Edit Class tab where you can make changes to your class. To delete a class: Note On the Home panel, select the class you want to delete and click the Delete Class button. Deleting a class does not change anything on the student computers nor does it uninstall the MyVision student module on the student computers. Managing student computers outside the school In typical teaching scenarios, teacher and students are, if not physically in the same room, then at least on the school premises, sharing the same network. In such scenarios student computers in a MyVision class automatically join when the class is started and the student computer thumbnails are visible immediately. However, students who are not connected to the school network but have an Internet connection can also join a class. But rather than being automatically pulled into a class, each student must actively choose to join classes run within the school network. What the teacher must do For a student to be able to join your class, for example from home, you must make sure of the following: 8

12 The student has installed the MyVision student module on their computer. If the student module has not already been installed, it is available for download and install from the Student MyVision download page on netop.com. The student computer must have Internet access. You must give the student your School Access Key for the student to be able to join your class. The key is available from the MyVision Account tab. The school access key is a string of 10 characters in this format: XXX-XXX-XXXX, for example The key is used to ensure that students connect to the appropriate teacher and to their own school. The access key is automatically pushed from the MyVision server to each teacher computer. The student computer must be part of your class, exactly like the student computers which are physically in your class. If the student computer is school property and has previously been physically in the school and added to your class, the student computer will remain part of your class and there is nothing further you need to do. If the student computer is the student s property and has never been brought to the school, it will not be part of your class and you must add it. You can add the student computer once the student computer connects using your School Access Key; the computer will appear under Active Computers, just like local computers. Alternatively, you can add students by their user names. The student s user name can be typed into the Add Users dialog box, or if you are logged into the school s Active Directory you can browse for the students user name. What the student must do 1. Make sure that the MyVision student module is installed on the computer. 2. Make sure that the computer has Internet access. 3. On the student computer, right-click (on Mac: click) the MyVision icon which is gray and in state Disconnected. 4. On the shortcut menu, click Join My School. 9

13 5. In the Join My School dialog box, select I am not at school and type the school access key. The student computer now joins the class which the teacher with the access key currently runs. Tip The MyVision student connect guide describes the steps for students. You might want to share a link to the guide: MyVision Student Connect. Automatically updating your existing MyVision Once you have installed MyVision your teacher and student modules will be automatically updated to ensure that you are always running the latest version. Each time you start the MyVision teacher module MyVision automatically verifies that you have the most recent version. Once the teacher module is running, MyVision verifies hourly. If a newer version is available, the update is downloaded and MyVision displays a message to inform you that this is taking place. When you have accepted to install the update, the installation takes place and the MyVision teacher module is restarted. The download, install and MyVision restart typically takes less than two minutes. The MyVision student module also verifies the version each time it is started but as the module typically starts with the operating system and is running while the computer is running, the student module verifies version on an hourly basis as well. If the student computer is not connected to the Internet, the MyVision student module will be updated from the MyVision teacher computer. The automated update process ensures that you Always have the most recent version installed, both on the teacher computer and on the student computers. Always have the same version of the software on the teacher computer and on the student computers. If one of the student computers in your class has not yet been updated and is running an older build, you will be notified of this on the student computer thumbnail. The version mismatch could occur if a manual update was required (see section below on manual updates) or if the student module had been unable to run the automatic update. The version mismatch situation could also temporarily occur when the automatic update had not yet run on the student computer or on the teacher module; as mentioned above, version is verified on an hourly basis. In such situation you must manually download and install the student module on the relevant student computer to make sure you have the latest version. 10

14 Manual updates Occasionally updates may be too extensive to be installed automatically in the background. In such situations, MyVision informs you that there are updates you need to download and install manually. This enables you to install when it s convenient for you and reduces the potential downtime during normal school hours. Uninstall MyVision To remove the MyVision teacher module: On Windows: Open the Control Panel and use uninstall. On Mac: delete the MyVision application. To remove the MyVision student module from a student computer you need to uninstall or delete on each computer: On Windows: Open the Control Panel and use uninstall. On Mac: run uninstallstudent which was part of the disk image file (.dmg) you downloaded when installing the student module. Note that removing a module requires Administrative right. Technical support Netop provides technical support for MyVision through online chat or go to the Technical Support page on netop.com. If you contact Technical Support they are likely to ask you to send in your log files. You can choose to locate the files yourself or you can use the Log Files button on the Account tab: 1. On the Account tab, click the Log Files button. 2. In the Save dialog box, type a suitable file name, browse to the location where you want to save the log file and click the Save button. The log files are saved to a compressed file. When you write to the Technical Support team, you should attach the zip file that you created and saved. If the issue you experience relate to the student module, you may also need to include log files from the relevant student computer. These you will have to locate manually. 11

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