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1 TechNavio Infiniti Research Research Limited v2680/ Publisher Sample Phone: (US) or or (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST Fridays: 5:30am - 5:30pm EST customerservice@marketresearch.com MarketResearch.com

2 technavio insights

3 01. Market Research Methodology Market Research Process TechNavio identifies the key opportunities in leading markets and develops various methodologies for data collection and analysis. The micro, meso, and macroeconomic indicators of the market are studied to ascertain the dynamics of the market. Research Design TechNavio s reports are based on in-depth qualitative and quantitative analyses of various markets. Qualitative analysis involves the application of various projection and sampling techniques, whereas quantitative analysis involves primary interviews, surveys, and vendor briefings. The data thus gathered is validated through experts' opinions. Based on research results and technical insights, TechNavio analysts refine the existing methodologies to analyze the various aspects of the market. Exhibit 1: Market Research Methodology System Integration Market in Indonesia Source: TechNavio Analysis

4 TechNavio analysts gather inputs from various vendors and industry experts and verify the information collected with databases, financial reports, industry papers, and various other secondary sources. The impact of global economic conditions and other macroeconomic indicators are also considered while assessing the market. Research Methodology TechNavio analysts have adopted primary as well as secondary research techniques to ascertain the size and vendor landscape of the System Integration Market in Indonesia. The information is obtained using a combination of the bottom-up and top-down approaches, besides using in-house market modeling tools. The data is then corroborated with data obtained from various market participants and stakeholders across the value chain, including vendors, service providers, distributors, re-sellers, and end-users.

5 02. Executive Summary Market Size Market Growth Rate 2013: US$ XXX 2018: US$ XXX 2014: XXX percent 2018: XXX percent CAGR XXX percent Key Customer Segments BFSI Telecommunications Manufacturing Government Key Market Drivers Key Market Challenges Key Market Trends Growing SMEs and ERP Solutions Driver 2 Driver 3 Competition from Emerging Nations Shortage of Domain Expertise Challenge 2 Challenge 3 Growth of Cloud Computing and SOA-based Solutions Trend 2 Trend 3 Key Buying Criteria Key Vendors Cost-effectiveness Scalability Scope Stability Accenture Inc. Fujitsu Ltd. IBM Corp. PT Sigma Cipta Caraka

6 03. Scope of the Report 03.1 Market Overview This report covers the present scenario and growth prospects of the System Integration market in Indonesia during the period This market is a sub-segment of the IT Services market, and includes infrastructure integration services, ALM and application integration services, and system integration consulting services. The report also presents a vendor landscape and a corresponding detailed analysis of the top four vendors in the market. In addition, the report discusses the major growth drivers that influence the System Integration market in Indonesia. It also outlines the challenges faced by vendors and the market at large, as well as the key trends emerging in the market Service Offerings Some of the products offered by the major vendors in the System Integration market in Indonesia are listed below: Company Services Offered Accenture Embedding Network-enabled Cisco-technology Information Management Services Technology Architecture Services Fujitsu Application Development and Integration IT Infrastructure Integration Services IT Simplification Services IBM Application Infrastructure Big Data, Cloud, and IT Optimization Services Data Warehousing Enterprise Marketing Management Application Management and Integration Communication Services Software Services Business Process Outsourcing Software Product Finder Business Analytics Systems and Servers Storage Products

7 PT Sigma Cipta Caraka Financial and Banking Solutions Managed Services Cloud Computing IT Consulting Services and System Integration Data Center Services

8 04. Introduction System Integration is a process where various components such as hardware, software, and IT services are unified into one system, ensuring all functions are running together. System integration plays an integral role in maintaining the business processes of an organization. These include application development and maintenance, software and hardware deployment, support, and integration of applications, and infrastructure products. It also includes system integration services related to ERP. The Global System Integration Services market is a subsegment of the Global IT Services market and is served by two types of vendors global IT vendors, and small vendors serving regional markets. The System Integration market in Indonesia is expected to witness rapid growth during the forecast period. Over the past few years, this market has been one of the strongest contributors to the Indonesian economy. The System Integration market in Indonesia is driven by many factors. One of the major drivers of this market is the growth of SMEs and the emergence of the ERP system. SMEs need to simplify, implement, and integrate the ERP system to maintain a competitive edge in the market. ERP helps integrate various business processes, thus saving time and money. The implementation of smart projects is another growth driver for the System Integration market in Indonesia. Despite the presence of several drivers, the System Integration market in Indonesia is curtailed by certain challenges. One of the major challenges is shortage of domain expertise. The limited number of graduates working in the market fails to meet the increased demand for manpower in the sector. Another major challenge faced by the market is the digital divide in the IT market. Note: Information included in this sample are extracts of the full report.

9 04.1 Key Questions Answered in this Report What will the market size be in 2018 and what will be the growth rate? What are key market trends? What is driving this market? What are the challenges to market growth? Who are the key vendors in this market space? What are the market opportunities and threats faced by key vendors? What are the strengths and weaknesses of each of these key vendors?

10 05. Market Landscape 05.1 Market Size and Forecast The System Integration market in Indonesia was valued at US$ XXX in 2013 and is expected to reach US$ XXX by 2018, growing at a CAGR of XXX percent. The market is expected to witness a growth rate of XXX percent in Exhibit 2: System Integration Market in Indonesia (US$ billion) Actual exhibits are available in full report only Source: TechNavio Analysis The System Integration market in Indonesia is expected to show double digit growth during the forecast period because of increases in disposable income and efforts by the government to promote IT adoption in Indonesia. ICT initiatives spread across the nation are expected to transform the country's economy into a developed digital economy, by maximizing internet and mobile penetration even in the rural regions. Note: Information included in this sample are extracts of the full report.

11 06. Market Growth Drivers Some of the factors driving the growth of the System Integration market in Indonesia are listed below: Growing SMEs and ERP Solutions Driver 2 Driver 3 Global Expansion Growing SMEs and ERP Solutions SMEs are major contributors to the GDP growth in Indonesia. The role of SMEs has increased at a rapid pace, and this has affected the development of the System Integration market in Indonesia. SMEs are under pressure to upgrade constantly to keep pace with the rapid advances in technology. SMEs continually simplify, implement, and integrate ERP systems to maintain a competitive edge in the market. ERP helps in the integration of various business processes, thus helping save time and money. Pressure to upgrade the entire organization and achieve structural changes and the corresponding strategic benefits, have driven the growth of the System Integration market in Indonesia. Note: Information included in this sample are extracts of the full report.

12 07. Market Challenges The System Integration market in Indonesia is impeded by certain challenges that are listed below: Shortage of Domain Expertise Challenge 2 Challenge 3 Shortage of Domain Expertise This sector faces a huge shortage of skilled labor. The number of graduates in the System Integration market is failing to meet the increasing demand for manpower in this field. The country already faces a shortage of mid-level managers and qualified entry-level employees. However, this could be solved to some extent if companies provide training to employees. The overall education system of Indonesia is lagging behind and is expected to worsen during the forecast period unless the government takes favorable steps to resolve the issue. Note: Information included in this sample are extracts of the full report.

13 08. Market Trends Some of the key trends in the System Integration market in Indonesia are discussed below: Growth of Cloud Computing and SOA-based Solutions Trend 2 Trend 3 Growth of Cloud Computing and SOA-based Solutions Cloud computing solutions allow users to access data from the cloud, where all the data and applications are maintained via a central remote server. Through cloud computing, one can avoid the hassle of installing applications, complicated technology infrastructure, and licensing new software. It helps save costs because payment is made according to usage of the service. In 2012, more than XXX percent of the organizations in Indonesia were using some form of public cloud services. Note: Information included in this sample are extracts of the full report.

14 09. Vendor Landscape 09.1 Competitive Scenario The Global System Integration Services market is fragmented, with Accenture, IBM, Fujitsu and PT Sigma Cipta Caraka as the top four vendors. The System Integration Services market is characterized by the emergence of several regional players that specialize in one or more of the service offerings under system integration. The global IT vendors enter into agreements with these regional players to leverage their expertise in a particular segment of system integration service offerings. The competition in the market is becoming intense, with companies opting for the automation of processes to gain a competitive edge and concentrate more on their core competencies. Note: Information included in this sample are extracts of the full report.

15 10. Key Vendor Analysis 10.1 Accenture Business Overview Accenture is a global management consulting, technology services, and outsourcing company. It was incorporated in 1989 and is headquartered in Dublin, Ireland. The company operates globally with one common brand name and business model to provide a high level of service to its clients. It operates through six segments namely, Communication, Media and Technology, Financial Services, Health and Public Service, Products, and Resources Recent Developments Company Details Description Key Highlights June 19, 2014: Collaborates with Cloudera to give client access to Cloudera's enterprise June 18, 2014: Launches Duck Creek Claims Software for property and casualty insurance companies June 10, 2014: Acquires Enkitec, an Oracle Platinum partner Note: Information included in this sample are extracts of the full report.

16 SWOT Analysis

17 TABLE OF CONTENT 01. Executive Summary List of Abbreviations Scope of the Report Market Overview Service Offerings Market Research Methodology Market Research Process Research Methodology Introduction Market Landscape Market Overview Market Size and Forecast Market Segmentation by Category Infrastructure Integration Services ALM and Application Integration Services System Integration Consulting Services Five Forces Analysis Market Segmentation by End-users Buying Criteria Market Growth Drivers Drivers and their Impact Market Challenges Impact of Drivers and Challenges Market Trends Trends and their Impact Vendor Landscape... 26

18 15.1 Competitive Scenario Market Share Analysis Other Prominent Vendors EMC Hitachi Oracle PT Aplikanusa Lintasarta Key Vendor Analysis Accenture Key Facts Business Overview Business Segmentation by Revenue Business Segmentation by Revenue 2012 and Geographical Segmentation by Revenue Business Strategy Recent Developments SWOT Analysis IBM Key Facts Business Overview Business Segmentation Business Segmentation by Revenue Business Segmentation by Operation in Business Segmentation by Revenue 2012 and Geographical Segmentation by Revenue Business Strategy Recent Developments SWOT Analysis... 42

19 16.3 Fujitsu Key Facts Business Overview Business Segmentation by Revenue Business Segmentation by Revenue 2012 and Geographical Segmentation by Revenue Business Strategy Recent Developments SWOT Analysis telkomsigma Key Facts Business Overview Product Segmentation Business Strategy Recent Developments SWOT Analysis Other Reports in this Series... 52

20 EXHIBITS Exhibit 1: Market Research Methodology... 5 Exhibit 2: System Integration Market in Indonesia... 8 Exhibit 3: System Integration Market in Indonesia (US$ billion)... 9 Exhibit 4: System Integration Market in Indonesia by Category Exhibit 5: Accenture: Business Segmentation by Revenue Exhibit 6: Accenture: Business Segmentation by Revenue 2012 and 2013 (US$ million) Exhibit 7: Accenture: Geographical Segmentation by Revenue Exhibit 8: IBM: Business Segmentation Exhibit 9: IBM: Business Segmentation by Revenue Exhibit 10: IBM: Business Segmentation by Operation in Exhibit 11: IBM: Business Segmentation by Revenue 2012 and 2013 (US$ million) Exhibit 12: IBM: Geographical Segmentation by Revenue Exhibit 13: Fujitsu: Business Segmentationby Revenue Exhibit 14: Fujitsu: Business Segmentation by Revenue 2012 and 2013 (US$ billion) Exhibit 15: Fujitsu: Geographical Segmentation by Revenue

21 Sample - System Integration Market in Indonesia Exhibit 16: telkomsigma: Product Segmentation... 49

22 Sample - System Integration Market in Indonesia 11. Other Reports in this Series Global Smartwatches Market Global LBS Market in the Healthcare Industry Global Professional Lighting Market Digital Camera Market in the US Global Wireless Chargers Market LBS Market in APAC Global Intelligent Vending Machines Market Global Location-based Search and Advertising Market Global Smart Washing Machine Market Global NFC POS Terminals Market Global Homewares Market Global Smart TV Market Global Accessories and Peripherals Market for Smartphones and Tablets Global Smartphones Market Global Tablet Market Printer Market in Russia Global Printer Market Digital Camera Market in North America Global HDMI and DisplayPort enabled Equipment Market Global Hard Disk Drive (HDD) Market

23 Sample - System Integration Market in Indonesia Global Digital Camera Market

24 Sample - System Integration Market in Indonesia DISCLAIMER This report has been prepared from sources and data that we believe to be reliable, but we make no representation as to its accuracy or completeness. Any decision or action taken by the recipient based on this report shall be solely and entirely at the risk of the recipient. Opinions and information provided are made as at the date of the report issue and are subject to change without notice. All trademarks and copyrights remain the sole ownership of their rightful owners/licensees. In no event shall Infiniti Research have any liability to any party for special, incidental, tort, or consequential damages arising out of or in connection with this report, even if Infiniti Research has been advised of the possibility of such damages. Copyright 2013 Infiniti Research Limited. All Rights Reserved. Reproduction without written permission is completely forbidden. ABOUT TECHNAVIO INSIGHTS TechNavio Insights is a customized set of reports based on the TechNavio platform. It builds on the intelligence available within TechNavio and leverages the custom research experience of our researchers. TechNavio is built on years of experience of Infiniti Research in deep dive custom research and consulting for over 30 Fortune 500 companies and numerous large and medium-sized companies in the technology space. For more information about TechNavio, please visit