An Investigation into Preparatory Strategic Factors on Talent Management (A Case Study of the Maritime Organization of Guilan Province)

Size: px
Start display at page:

Download "An Investigation into Preparatory Strategic Factors on Talent Management (A Case Study of the Maritime Organization of Guilan Province)"

Transcription

1 International Research Journal of Applied and Basic Sciences 2013 Available online at ISSN X / Vol, 4 (12): Science Explorer Publications An Investigation into Preparatory Strategic Factors on Talent Management (A Case Study of the Maritime Organization of Guilan Province) Seyed Mohammad Nopasand Asil 1, Esmail Malek Akhlagh 2, Ensiyeh Faegh *3 1. Assistant Professor, Faculty of Literature and Humanities, Department of Management,University of Guilan 2. Assistant Professor, Faculty of Literature and Humanities, Department of Management,University of Guilan 3. M.A. Student of MBA- Finance Major, International Pardis of University of Guilan Corresponding author: ninafaegh@yahoo.com ABSTRACT: The major purpose of this study is to evaluate the effects of the strategic factors of the organization upon the talent management; this major purpose is stated in form of six minor parts: evaluation of the effect of official rules and regulations on talent management, evaluation of the effect of strategic approach on talent management, evaluation of the effect of culture of the organization on talent management, evaluation of the effect of recruitment of the talented on talent management, evaluation of the effect of maintaining the talented individuals on talent management, and evaluation of the effect of managing talent development on talent management.extrinsically speaking, this study is an applied one. However, intrinsically, this is substantially a descriptivecorelational research. The research population of this study includes all the employees of the Maritime Organization of the Guilan province located in Anzali port in From among this population, 162 people have been chosen based on the stratified random sampling method as well as the Cochran formula in accordance with the capacity of each stratum. In order to gather the prerequisite data the researcher distributed a questionnaire to the selected population containing 38 questions relevant to the influential strategic underlying variables on talent management. Using the Liser Software Package, the researcher observed the questionnaire data by statistic technique of the structural equation.as a result, reinforcing the characteristics related to the underlying strategic factors, the organization can take action in order to execute the talent management process. KEY WORDS: talent management, talented people, strategic human resources management. INTRODUCTION Nowadays, dramatic changes have occurred in the environment. These changes, the organization has also undergone tremendous changes. Among the organizations that have been leveled several managerial levels removed, the customer and the customer has increased, Thus, applying the appropriate approach For recruiting, retention, growth, training and people can be considered a step in this direction.in recent years, large organizations with talent management process and coordinated attempt to attract talented people, provide choice and field improvements They are to achieve their business goals. Seems at a glance, the boundaries of the frame synchronization organizations with talent management and human resource management leads.if you focus on talent management caused a significant shift in the paradigm of organization and human resources. Successful organizations are seeking for Strategy and its policies and procedures so that they can improve that talent is essential for their economic survival,to attract, develop and retain. For this purpose, they must know what capabilities they need for their organization And the insight to identify potential and actual In other words, they should be able to focus on talent management.if we accept that human resources are the most important available resources And applying them correctly to other parts of the organization can fulfill organizational objectives. One of the most important study skills and ability to put people in their proper place which has been studied in terms of talent management programs.however, when the operating system in a way that would enhance the organization's ability to face a risky environment, The human resources as a strategic asset that will add value.

2 Research Experience Few studies have analyzed the relationship between talent management and strategic predisposing factors were, However, a number of studies have examined different aspects of this relationship are discussed. Majority of these studies are holistic. But some of them are focused on specific sectors or groups in the sample..(diromualdo et al, 2009;Gandossy & Kao,2004)Overall as a result of International Studies (Half, 2007) showed that talent management activities leverage the tremendous impact on organizational success.many researchers talent management, both financial and non-financial approach to study the effect of talent management practices on organizational performance has taken. (Bethke et al, 2010). THEORETICAL RESEARCH Talent Management Effective talent management, quantitative and qualitative need for the organization to talents will be determined based on strategy and business goals. As organizations face increasing competitive challenges of the future and capable to manage these challenges, managers need to be effective managers, Thus, talent management and management every day is very important in organizations and prospective. Each day will be more important and remarkable talent management because organizations or retire with the loss of a great talent managers will be a massive problem. (Handfield and Axelrod, 1997). The evolution of talent management paradigm It is not always the most talented management and organizational systems can coexist But they are supported and should be associated with trading strategies. These relationships are shown in the following chart: Figure 1. Talent Management Framework In this diagram, the relationship between business strategy and talent management framework for talent management and business data shows, Organizations should take the following five basic steps to ensure that the organization's talent management more, These 5 steps are: 1 - recruitment and selection 2 - Assessment 3 - Review and Planning 4 - Development 5 - Engagement and retention In another model of talent management has insisted on affair What talent throughout an organization and the various talent management processes and systems will be replaced. According to this model, the success of each of the components and the whole system should. Finally the results to guide business strategy and talent strategy is used: Figure 2. Talent Management Model 3738

3 This is the fact that talent management systems and processes that would need to be strategically driven and are fully integrated with each other. Strategic Human Resource Management In recent years the development of human resource management,another definition of HRM is to say that effective human resource management. These concepts can be found in studies of many researchers. Including those that discuss the effectiveness of human resource management raises is Haslyd. His effectiveness has been divided into two areas: technical efficiency and effectiveness of strategic. Technical concept of effective human resource management activities or services often is it that all member companies and is commonly. The traditional activities such as human resource management (recruitment, training, employment, health and safety, regulation of labor relations, performance evaluation, manpower planning etc) will be introduced as technical. Against this strategic human resource management activities. like (talent management, knowledge management, organizational learning, etc.) that considers human resource management innovations.(karimi,2010) State Laws Since this research has focused on government agencies, And government organizations to attract and retain the elite and talented individuals with certain conditions and subject to the laws and regulations in this area are, stasis from this research, including laws and regulations that are being introduced in the talent and capability of parenting. The role of management support (leadership approach) The main principle is that manager talent management coaching style and you have this style managers, talent agencies can: 1 - find their own solutions, 2 - develop their skills, 3 - modify behaviors and change, 4 - Ngrshhayshan to change, 5 - find their treasure and wisdom. Research has shown that leadership style effectiveness, efficiency and productivity are related organizations. Furthermore, it has been found that job satisfaction and organizational commitment among leadership style, there is a close relationship. Organizational culture basic assumptions, the truth or the reality of what members think they represent. Assumptions are granted. Deep assumptions of a culture at the next level - cultural values - is manifest. Values principles, objectives and standards that members of the cultural community that has intrinsic value (intrinsic) are. them what members of a culture, the more careful and make their priorities appear to be define. because they help members evaluate their cultural they are wrong, the values of a culture, sometimes equated with the Code of Ethics. Browse by management experts, the fact that Organizational culture, employee behavior in organizations that shape the organizational culture has a significant impact on employee behavior at all levels of the organization. They can force a company to change its strategic orientation, are affected.( hatch,1998) Attract talent The overall strategy should become an attractive employer and be friendly. Hiring key people who play an important role in the process of creating value for the company is very difficult. The goal is to create a mental image for the organization was to be an employer of choice. This analysis and assessment of job requirements and the definition includes cultural fit. The most important features and characteristics of successful employees should be The first step is to identify the type of people who need them (Armstrong, 2006) Maintain and retain talent Maintenance personnel, the specific issues faced by the organization in the field and ways to deal with these issues and considers the calculation.kaplan (2009) stated that the labor market nor the company's employees to determine their eventual replacement. He believes that the market is very difficult to deal with and you can not pull out in front of employees and employers dedicated attractive opportunities in this area to protect. Kaplan suggests that the troop movement was Hdaqlsazy old HRM should be replaced with a new goal. This should be based on risk analysis and determine the loss of key personnel or the leaving is key posts remain vacant. 3739

4 Career management career path the path of progress is a model of what people experience in their work life to acquire. There are two key elements in the promotion of objective and subjective elements. The objective element of progress is visible and the real environment, but there is a subjective element of an individual's fitness for the position. For example, a person with training to improve their job skills. It will not be possible unless the person is mentally prepared for it. So there are two elements in the progress of the yard. (Moghimi, 2011) Theoretical framework for research The research model to examine the relevance and impact of talent management on the implementation of the underlying factors is discussed.these variables are based on preliminary findings and research questions that have been established on the basis of the model research direction is shown.the research hypotheses based on the conceptual model is developed and tested: Figure 3. Research Model METHOD OF STUDY Investigate the nature of the application from the cross - correlation. Survey of all staff located in the city of Bandar Anzali in Gilan Ports and Maritime Organization in 1391, over 281 cases have.using Cochran formula and the size of each class of stratified random sampling of 162 people to gather as a sample Shdndbh Atlahat required. The questionnaire contains 38 questions to gather information about the variables underlying effective talent management strategy is used in the organization. Therefore, 170 questionnaires were distributed among the samples, and this number of 162 questionnaires were used for data analysis.statistical techniques in data analysis and structural equation liser using spss software package is used. Validity and reliability In order to assess the validity of the questionnaire, 20 questionnaires were given to a group of expert teachers to understand the questions, the logical sequence of questions is not controversial and sensitive questions to be controlled.and while they were asked to answer questions about their views on improvements to our questionnaire.questions to determine the reliability coefficient of Cronbach alpha coefficient to the following formula is used: Table 1. Reported Cronbach guild working as an independent variable variable Cronbach s alpha coefficient Number of questions Strategic Human Resource Managment State laws Leadership Approach Culture Attract Talent Maintain and retain talent Management, career development path All

5 THE MAIN FINDINGS OF THE RESEARCH Descriptive Statistics The results of the study samples: 24% of respondents indicated that among individuals with a master's degree and 43% have a bachelor's degree, 16% and 17% are associate. The results also showed that 17% of people under the table Tvry Tshan age 30 years, 33% between years old years old 32% population and 18% of people over 50 years old, and the 64% of them are male and the rest 36% are female.below table shows the number of observations of each variable separately that determines the attitude of the leadership of the highest (4.2298) and the rules and regulations has the lowest value (3.7412) Table 2. Variable rate index in the central variable Number The The Average deviation minimum maximum standard Strategic Human Resource Managment State laws Leadership Approach Culture Attract Talent Maintain and retain talent Management, career development path Inferential statistics To test the normality test of Kolmogorov - Smirnov was used at a significance level of 5%, assuming normal data variables were accepted. Test research hypotheses To test hypotheses related to the relationship between independent variables and the results are analyzed in the table. Given the significant level of 0.05 is smaller than the value of the t statistic is greater than 1.96 and positive.and given that the 95% confidence interval includes zero is not so significant and positive relationship between the variables exists.it means that the relationship between strategic factors underlying the organization and talent management are significant. Table 3. The Solidarity Between strategic factors underlying the organization and talent management t Test value=3 Degree of freedom The signicance level One-sample t test Significant Low limit 95% confidence level High limit Strategic Human Resource Managment State laws Leadership Approach Culture Attract Talent Maintain and retain talent Management, career development path Strategic factors

6 Results for the final model A - Results in Standard Mode: The figure below shows the results of factor analysis to confirm the results in standard mode all loads are operating at an acceptable level. Variables associated with the factor loadings higher than 5/0 is the amount of time the agent is acceptable. Figure 4. The construct validity of the results obtained in standard mode to determine the final model. B - Significant results in:confirmatory factor analysis of all the factors in the following results significantly. Accordingly, the T values for all variables Darary load factor higher than 96/1, which shows the significance of all relationships between operating parameters. Figure 5. Results in significant indicators of the construct validity of the final model. The following indicators measure the components of the model shows that the impact on talent management measurement model is the appropriate model. Because the degree of freedom of the chi-square (NC) in the optimal range is between one and five. RMSEA values below 1/0 and RMR under 05/0, and the values of the other indices higher than 90/0, which are all good values. 3742

7 Table 4. Model fit indices measure the components of the final model The fit indices Factors RMR GFI NNFI NFI RMSEA NC Factors influencing talent managment Rating factors are related to talent management based on load factor The rankings (based on load factor) variables related to the cause has been found. The load factor, or the relationship between the highest and lowest values of the variables are related. Table 5. Model fit indices measure the components of the final model Rating based on load factor Load factor variables Strategic Human Resource Managment State laws Leadership Approach Culture Attract Talent Maintain and retain talent Management, career development path Accordingly, due to the time factor (and the base T) priorities vary with regard to their correlation factor is as follows: 1 - Career Development Manager 2 - to maintain and retain talent 3 - attracting talent 4 - Leadership and Management Approach 5 - State Laws 6 - A strategy of the organization 7 - Culture Organization CONCLUTION The results of this study suggest that the factors underlying strategic talent management in organizations and there is a significant relationship in between. The use of the talent management process and strategic factors underlying the proper role of surrogate parenting.based on this conceptual model, we investigate the relationship between the significant variables were confirmed as follows: 1 - One of the challenges that are faced by organizations and employees to leave organizations with facilities and better working conditions. Therefore, to prevent employees from leaving the company leader should create Elements such as job stability, maintain social relationships within the organization to consider the material and spiritual rewards of providing performance feedback to their employees job security (including: work guaranteed - guaranteed benefits - pensions and desirable future guaranteed) so in this way they will achieve higher levels of performance. 2 - Analysis of the questionnaire shows that, Factors such as The main purpose of developing,planning analysis, For people in the organization and regulation of work relationships, Bureaucracy and flexibility in the organization, Performance based on state laws and regulations,select the appropriate leadership style,ethical conduct of individuals, Reinforce a culture of creativity,employment contracts with high security, Taking into account the wages and benefits sufficient, and considering facilities and recreational facilities while attracting talent Can be a powerful force to be effective. 3 - In order to implement talent management system, The following steps are implemented: 3743

8 Identified talent management goals and philosophy,criteria for measuring outcomes that are aligned with the goals and identify the original data can be extracted,with the executive leadership and internal partners to communicate consent to the strategies, And win their support,the tools, systems and factors that relate to the organization is also required. 4 - It is also suggested that the state government to implement the performance assessment organizations should be considered in the discussion. FINDINGS According to the hypothesis and research question and study the results of this research we can express the following cases: 1 - There is a significant relationship between strategic human resource management and talent management. 2 - There is a significant relationship between talent management and state laws. 3 - There is a significant relationship between talent management and leadership approach. 4 - There is a significant relationship between organizational culture and talent management. 5 - There is a significant relationship between recruitment and talent management talent. 6 - the preservation and retention of talent and talent management is a meaningful relationship. 7 - There is a significant relationship between talent management and talent development management. SUGGESTIO FOR THE FOLLOW-UP 1 - Design and develop talent management programs to develop future business leaders and dancers leadership roles. 2 - Easy to use drawing tools to create a talent management process in order to achieve the greatest gains for the organization. 3 - Identify the benefits and limitations of implementing talent management programs REFERENCE Adobor H Selecting management talent for joint ventures a suggested framework. Human resource management review,14, Agenda.Journal of human resource management Review.19, Aivazian D.2009"Talent management "Stanford IT services. Armstrong M A handbook of Human Resource management Practices, 10the ed. P.cm.p Armstrong M A handbook of Human Resource Management practices,10 th ed, p.cm, p Bromwich M, bhimini A management accounting pathways to progress,clma, London. Chudhry P Paresh chaudhry,s views on strategic internal communications".at PR Pundit,s workshop Held in Bangalor. Collings DG, Mellahi K Strategic talent management:a review and research Galagen P.2009."The new face of talent management American society for training and development(astd) Gorden WI People should be As important As profit :from enhancement to improvement.vital speech of the day, February 15,P Handifield JH, Axelrod B.1997."The war for talent survey",mckinsey quarterly,p.14. Lawler E From The ground up: six principals for building the new logic corporation,jossey bass, san Francisco,C A. Lucas H information Technology: strategic decision making for managers,nj: johmwiley&sons. Mc cauley C, wakefield M.2006."Talent management in the 21 st century :Help your company find,develop and keep it,s strongest workers".the journal for qualify and participation,vol.29,no.4. Michaels E, Handfield JH, Axelrod B.2001."The war for talent".boston,harward business school publishing. Tucker E, Kao T, verma N Next generation talent management :insight on how work force trends are changing the face of talent management.business credit,106(7), Tucker E, Kao T, verma N Next generation talent management : insight on how work force trend are changing the face of talent management. Business credit,106(7),(375) 3744

Relationship between talent management and organizational success

Relationship between talent management and organizational success International Research Journal of Applied and Basic Sciences 2012 Available online at www.irjabs.com ISSN 2251-838X / Vol, 3 (12): 2424-2430 Science Explorer Publications Relationship between talent management

More information

SCIENCE ROAD JOURNAL

SCIENCE ROAD JOURNAL SCIENCE ROAD Journal SCIENCE ROAD JOURNAL Year: 2015 Volume: 03 Issue: 03 Pages: 278-285 Analyzing the impact of knowledge management on the success of customer communications with intermediary role of

More information

Seyyed Mohammad noe pasand asil 1, Esmaeel malek akhlagh 1, Sahar maafi 2

Seyyed Mohammad noe pasand asil 1, Esmaeel malek akhlagh 1, Sahar maafi 2 International Journal of Agriculture and Crop Sciences. Available online at www.ijagcs.com IJACS/2013/5-19/2247-2254 ISSN 2227-670X 2013 IJACS Journal Analyzing the relationship between Human Resource

More information

*Author for Correspondence. Keywords: Social Responsibility, Market Orientation, Customer Relationship Management, Performance

*Author for Correspondence. Keywords: Social Responsibility, Market Orientation, Customer Relationship Management, Performance THE EFFECT OF SOCIAL RESPONSIBILITY, MARKET ORIENTATION AND CUSTOMER RELATIONSHIP MANAGEMENT ON PERFORMANCE USING A BALANCED SCORECARD APPROACH (CASE STUDY DAIRY COMPANIES SHIRAZ) Fatemeh Keshavars Pour

More information

www.engineerspress.com

www.engineerspress.com www.engineerspress.com Volume: 1 Issue: 6 Pages: 101-112 Analyzing the Effects of Electronic Human Resource Management on the Talent Management Strategies (Medical University of Isfahan as a Case Study)

More information

Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 1, No.5; January 2012

Kuwait Chapter of Arabian Journal of Business and Management Review Vol. 1, No.5; January 2012 INVESTIGATE THE RELATIONSHIP BETWEEN READINESS LEVEL MANAGERS TO IMPLEMENT TOTAL QUALITY MANAGEMENT WITH ORGANIZATIONAL CULTURE AND EFFECTIVENESS OF MANAGERS (Case study: managers of Islamic Azad University

More information

Analysis of the Relationship between Strategic Management and Human Resources Management in Informatics Services Company of Tehran Province

Analysis of the Relationship between Strategic Management and Human Resources Management in Informatics Services Company of Tehran Province Modern Applied Science; Vol. 10, No. 6; 2016 ISSN 1913-1844 E-ISSN 1913-1852 Published by Canadian Center of Science and Education Analysis of the Relationship between Strategic Management and Human Resources

More information

MAGNT Research Report (ISSN. 1444-8939) Vol.2 (Special Issue) PP: 213-220

MAGNT Research Report (ISSN. 1444-8939) Vol.2 (Special Issue) PP: 213-220 Studying the Factors Influencing the Relational Behaviors of Sales Department Staff (Case Study: The Companies Distributing Medicine, Food and Hygienic and Cosmetic Products in Arak City) Aram Haghdin

More information

Factors Affecting Demand Management in the Supply Chain (Case Study: Kermanshah Province's manufacturing and distributing companies)

Factors Affecting Demand Management in the Supply Chain (Case Study: Kermanshah Province's manufacturing and distributing companies) International Journal of Agriculture and Crop Sciences. Available online at www.ijagcs.com IJACS/2013/6-14/994-999 ISSN 2227-670X 2013 IJACS Journal Factors Affecting Demand Management in the Supply Chain

More information

THE IMPACT OF COMPETENCY-BASED PERFORMANCE MANAGEMENT OF STAFF ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: ENTEKHAB INDUSTRIAL GROUP)

THE IMPACT OF COMPETENCY-BASED PERFORMANCE MANAGEMENT OF STAFF ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: ENTEKHAB INDUSTRIAL GROUP) I J A B E R, Vol. 13, No. 4, (2015): 1933-1940 THE IMPACT OF COMPETENCY-BASED PERFORMANCE MANAGEMENT OF STAFF ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: ENTEKHAB INDUSTRIAL GROUP) Mojtaba Rafiee¹, Iraj

More information

DAVOOD MEHRJOO a1 AND MANSOOR MIRMOOSAVI b

DAVOOD MEHRJOO a1 AND MANSOOR MIRMOOSAVI b Indian J.Sci.Res. 7 (1): 687-691, 014 ISSN: 0976-876 (Print) ISSN: 50-0138(Online) ELECTRONIC SYSTEM OF HUMAN RESOURCE MANAGEMENT AND EXERCISE OF LEADERSHIP IN HUMAN RESOURCES: A CASE STUDY OF AMIRALMOMENIN

More information

Effective Factors on the Development of Life Insurance in Guilan Province

Effective Factors on the Development of Life Insurance in Guilan Province Vol. 5, No.3, July 2015, pp. 178 182 E-ISSN: 2225-8329, P-ISSN: 2308-0337 2015 HRMARS www.hrmars.com Effective Factors on the Development of Life Insurance in Guilan Province Fardin MEHRABIAN 1 Nehzat

More information

IMPACT OF EFFECTIVE ORGANIZATIONAL CHARACTERISTICS ON ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN MELLI BANK BRANCHES IN KHUZESTAN PROVINCE-IRAN

IMPACT OF EFFECTIVE ORGANIZATIONAL CHARACTERISTICS ON ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN MELLI BANK BRANCHES IN KHUZESTAN PROVINCE-IRAN IMPACT OF EFFECTIVE ORGANIZATIONAL CHARACTERISTICS ON ADOPTION OF CUSTOMER RELATIONSHIP MANAGEMENT IN MELLI BANK BRANCHES IN KHUZESTAN PROVINCE-IRAN Mohammad Ali Enayati Shiraz 1, Elham Ramezani 2 1 Department

More information

The effect of implementation of talent management on job satisfaction governmental organizations * (Case Study: Ministry of Roads and Urban)

The effect of implementation of talent management on job satisfaction governmental organizations * (Case Study: Ministry of Roads and Urban) Journal of Novel Applied Sciences Available online at www.jnasci.org 2014 JNAS Journal-2014-3-1/100-113 ISSN 2322-5149 2014 JNAS The effect of implementation of talent management on job satisfaction governmental

More information

SEYED MEHDI MOUSAVI DAVOUDI*; HAMED CHERATI**

SEYED MEHDI MOUSAVI DAVOUDI*; HAMED CHERATI** THE LINK BETWEEN INFORMATION TECHNOLOGY ALIGNMENT AND FIRMS FINANCIAL AND MARKETING PERFORMANCE: A QUESTIONNAIRE SURVEY IN IRAN S MANUFACTURING COMPANIES ABSTRACT SEYED MEHDI MOUSAVI DAVOUDI*; HAMED CHERATI**

More information

Program Prospectus Human Resources Management

Program Prospectus Human Resources Management The Institute of Public Administration Program Prospectus Human Sector: Human General Goal of Program: Prepare students for undertaking management of human resources effectively in both public and private

More information

The Effect of Internal Marketing on Employees' Customer Orientation in Social Security Organization of Gilan

The Effect of Internal Marketing on Employees' Customer Orientation in Social Security Organization of Gilan The Effect of Internal Marketing on Employees' Customer Orientation in Social Security Organization of Gilan Dr. Shahram Gilaninia 1. Dr. Bijan Shafiei 2. Rashid Shadab 3 1. Department of Industrial Management,

More information

Study of the relationship between job characteristics and human resources productivity at Guilan Tejarat Bank

Study of the relationship between job characteristics and human resources productivity at Guilan Tejarat Bank International Journal of Agriculture and Crop Sciences. Available online at www.ijagcs.com IJACS/2013/5-19/2262-2269 ISSN 2227-670X 2013 IJACS Journal Study of the relationship between job characteristics

More information

How To Find Out If A Manager Is Happy At Work

How To Find Out If A Manager Is Happy At Work Correlation between Quality of Work Life and Change Management of Sports Clubs of City of Tabriz Kazem Zare 1, 2, Hamid Janani 1, 2* RJSS RESEARCH JOURNAL OF Vol 3 (2): 45-50 http://www.rjssjournal.com

More information

The Study of the Effect of Brand on Customer Loyalty of Electronic products

The Study of the Effect of Brand on Customer Loyalty of Electronic products International J. Soc. Sci. & Education 2013 Vol.3 Issue 4, ISSN: 2223-4934 E and 2227-393X Print The Study of the Effect of Brand on Customer Loyalty of Electronic products By 1 Mona Sanaei Nasab and 2

More information

Ranking Barriers to Implementing Marketing Plans in the Food Industry

Ranking Barriers to Implementing Marketing Plans in the Food Industry Ranking Barriers to Implementing Marketing Plans in the Food Industry Shahram Gilaninia 1, Seyed Yahya Seyed Danesh 2, Mina Abroofarakh 3* 1 Department of Industrial Management, Rasht Branch, Islamic Azad

More information

SEM Analysis of the Impact of Knowledge Management, Total Quality Management and Innovation on Organizational Performance

SEM Analysis of the Impact of Knowledge Management, Total Quality Management and Innovation on Organizational Performance 2015, TextRoad Publication ISSN: 2090-4274 Journal of Applied Environmental and Biological Sciences www.textroad.com SEM Analysis of the Impact of Knowledge Management, Total Quality Management and Innovation

More information

ijcrb.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS JULY 2014 VOL 6, NO 3

ijcrb.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS JULY 2014 VOL 6, NO 3 The correlation between culture of consistency and customer relationship management (CRM) in Asia Insurance Company of Gilan province Dr. Toraj Mojibi (PHD) Department of Management, Firoozkooh Branch,

More information

Mahsa Navidbakhsh Department of Business Management, Neyshabur Branch, Islamic Azad University, Neyshabur, Iran

Mahsa Navidbakhsh Department of Business Management, Neyshabur Branch, Islamic Azad University, Neyshabur, Iran Effect of Insurance Agents Entrepreneurial Characteristics on Development of Life Insurances: Case Study of Iran Insurance Company Agents in Khorasan Razavi Mahsa Navidbakhsh Department of Business Management,

More information

Abstract. Shahram Gilaninia 1, Mohammad Taleghani 2, Mohsen Eshghi Mohammadi 3* 2. Statement of Problem

Abstract. Shahram Gilaninia 1, Mohammad Taleghani 2, Mohsen Eshghi Mohammadi 3* 2. Statement of Problem The Impact of Public Relations Performances on Market Share of Firms (Case Study: Power Battery Manufacturing In Isfahan) Shahram Gilaninia 1, Mohammad Taleghani 2, Mohsen Eshghi Mohammadi 3* 1,2 Associate

More information

Investigation the Effect of Customer value on performance of Customer Relationship Management (Case Study: Parsian E-Commerce Company)

Investigation the Effect of Customer value on performance of Customer Relationship Management (Case Study: Parsian E-Commerce Company) Investigation the Effect of Customer value on performance of Customer Relationship Management (Case Study: Parsian E-Commerce Company) Seyyed Mohammad Nopasand Asil 1, Mostafa Ebrahimpour 2, Zahra Saberdel

More information

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS NOVEMBER 2013 VOL 5, NO 7 Abstract

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS NOVEMBER 2013 VOL 5, NO 7 Abstract Relationship management training to improve the performance of individual public managers in Yazd Seyed Mohammad Reza Madani Department of Public Administration, Science and Research Branch, Islamic Azad

More information

RELATIONSHIP BETWEEN BUSINESS INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: FOOD INDUSTRY COMPANIES IN RASHT INDUSTRIAL CITY)

RELATIONSHIP BETWEEN BUSINESS INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: FOOD INDUSTRY COMPANIES IN RASHT INDUSTRIAL CITY) RELATIONSHIP BETWEEN BUSINESS INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: FOOD INDUSTRY COMPANIES IN RASHT INDUSTRIAL CITY) Mehrdad Goudarzvand Chegini Department of Public Management, Rasht

More information

Keywords: Marketing Strategy, Competitive Advantage, the Customer Relationship System, State Banks of Kermanshah

Keywords: Marketing Strategy, Competitive Advantage, the Customer Relationship System, State Banks of Kermanshah CODIFYING THE MARKETING STRATEGY WITH AN APPROACH TO THE COMPETITIVE ADVANTAGE- CASE STUDY: THE COMPARISON OFCUSTOMER RELATIONSHIP SYSTEM IN STATE BANKS Jalaledin Gavazi and *Seyed Reza Hassani Department

More information

The Impact of Electronic Customer Relationship Management on Improving Marketing Performance of Private Banks

The Impact of Electronic Customer Relationship Management on Improving Marketing Performance of Private Banks The Impact of Electronic Customer Relationship Management on Improving Marketing Performance of Private Banks Esmaeil Malek Akhlagh 1, Allahyar Daghbandan 2, Somayeh Yousefnejad 3* 1 Department of Business

More information

Investigation The Effectiveness Of Customer Relationship Management Factors In Isfahan Tourism And Travel Agencies

Investigation The Effectiveness Of Customer Relationship Management Factors In Isfahan Tourism And Travel Agencies International Journal of Management Academy (2013), 1 (2): 96-101 Received: October 2013 Accepted: November 2013 Copyright 2013 by IJOMA Original Article Investigation The Effectiveness Of Customer Relationship

More information

Keywords: Talents Management, Satisfaction, Loyalty, Attracting Talents, Alignment, Talents Maintenance and Developing the Talents

Keywords: Talents Management, Satisfaction, Loyalty, Attracting Talents, Alignment, Talents Maintenance and Developing the Talents ANALYZING THE RELATIONSHIP BETWEEN TALENT MANAGEMENT AND JOB SATISFACTION AND LOYALTY AMONG EMPLOYEES OF INSTITUTE FOR THE INTELLECTUAL DEVELOPMENT OF CHILDEREN AND YOUNG ADULTS (A CASE STUDY ON KOHGILOYEH

More information

Bachelor's Degree in Business Administration and Master's Degree course description

Bachelor's Degree in Business Administration and Master's Degree course description Bachelor's Degree in Business Administration and Master's Degree course description Bachelor's Degree in Business Administration Department s Compulsory Requirements Course Description (402102) Principles

More information

The Impact of Information Technology Application on Personal Empowerment of Social Security Organization in Guilan Province

The Impact of Information Technology Application on Personal Empowerment of Social Security Organization in Guilan Province The Impact of Information Technology Application on Personal Empowerment of Social Security Organization in Guilan Province Mohammad Taleghani 1, Esmaeil Malek Akhlagh 2, Mohammad Ali Salimi 3* 1 Department

More information

The Study of Relationship between Customer Relationship Management, Patrons, and Profitability (A Case Study: all Municipals of Kurdistan State)

The Study of Relationship between Customer Relationship Management, Patrons, and Profitability (A Case Study: all Municipals of Kurdistan State) International Journal of Basic Sciences & Applied Research. Vol., 3 (SP), 316-320, 2014 Available online at http://www.isicenter.org ISSN 2147-3749 2014 The Study of Relationship between Customer Relationship

More information

Management Science Letters

Management Science Letters Management Science Letters 4 (2014) 1685 1692 Contents lists available at GrowingScience Management Science Letters homepage: www.growingscience.com/msl Workplace spirituality and organizational citizenship

More information

The Impact of Management Information Systems on the Performance of Governmental Organizations- Study at Jordanian Ministry of Planning

The Impact of Management Information Systems on the Performance of Governmental Organizations- Study at Jordanian Ministry of Planning The Impact of Management Information Systems on the Performance of Governmental Organizations- Study at Jordanian Ministry of Planning Dr. Shehadeh M.A.AL-Gharaibeh Assistant prof. Business Administration

More information

Examining the Degree of Organizational Agility from Employees Perspective (Agriculture - Jahad Organization of Shahrekord City)

Examining the Degree of Organizational Agility from Employees Perspective (Agriculture - Jahad Organization of Shahrekord City) Examining the Degree of Organizational Agility from Employees Perspective (Agriculture - Jahad Organization of Shahrekord City) Soheila Mehrabi 1 M.A. Student of Educational Administration, Department

More information

J. Appl. Environ. Biol. Sci., 5(5)220-226, 2015 2015, TextRoad Publication

J. Appl. Environ. Biol. Sci., 5(5)220-226, 2015 2015, TextRoad Publication 2015, TextRoad Publication ISSN: 2090-4274 Journal of Applied Environmental and Biological Sciences www.textroad.com Evaluation of the Impact of Change Management Dimensions on Increasing Organizational

More information

Barriers & Incentives to Obtaining a Bachelor of Science Degree in Nursing

Barriers & Incentives to Obtaining a Bachelor of Science Degree in Nursing Southern Adventist Univeristy KnowledgeExchange@Southern Graduate Research Projects Nursing 4-2011 Barriers & Incentives to Obtaining a Bachelor of Science Degree in Nursing Tiffany Boring Brianna Burnette

More information

Thinking in Big Data. Tony Shan. Nov 5, 2014

Thinking in Big Data. Tony Shan. Nov 5, 2014 Thinking in Big Data Tony Shan Nov 5, 2014 Table of Contents Introduction Big Data Skillset Challenges Concept of Big Data Competency and Model Big Data Thinking Conclusion 2 Introduction Big Data Competency

More information

A STUDY OF THE ROLE OF INFORMATION TECHNOLOGY FOR IMPROVEMENT, A TOOL FOR CUSTOMER RELATIONSHIP MANAGEMENT IN IRAN KHODROU AGENCIES

A STUDY OF THE ROLE OF INFORMATION TECHNOLOGY FOR IMPROVEMENT, A TOOL FOR CUSTOMER RELATIONSHIP MANAGEMENT IN IRAN KHODROU AGENCIES A STUDY OF THE ROLE OF INFORMATION TECHNOLOGY FOR IMPROVEMENT, A TOOL FOR CUSTOMER RELATIONSHIP MANAGEMENT IN IRAN KHODROU AGENCIES Zahra Khoshiman and *Farshid Namamian Department of Business Management,

More information

A Survey of the Relationship between Quality of Work Life and Customer Relationship Management (Case Study: Keshavarzi Bank Branches of Kermanshah)

A Survey of the Relationship between Quality of Work Life and Customer Relationship Management (Case Study: Keshavarzi Bank Branches of Kermanshah) ORIGINAL ARTICLE Received 15 Oct. 2012 Accepted 30 Dec. 2012 2012, Scienceline Publication www.science-line.com Asian Journal of Social and Economic Sciences Asian J. Soc. Econ. Sci. 1(1): 18-22, 2012

More information

Keywords: Information Technology, Supply Chain Management, Performance Improvement, Competitive Situation, Turkish and Iran Air Airlines

Keywords: Information Technology, Supply Chain Management, Performance Improvement, Competitive Situation, Turkish and Iran Air Airlines THE STUDY OF EFFECT AND APPLICATION OF INFORMATION TECHNOLOGY IN SUPPLY CHAIN MANAGEMENT IN COMPETITIVE SITUATIONS (A CASE STUDY: COMPARING OF TURKISH AND IRAN AIR AIRLINES IN KERMANSHAH CITY IN 2013)

More information

Study of the relationship between human resource merits and loyalty as the factors of Islamic morality values in Tehran City Hall

Study of the relationship between human resource merits and loyalty as the factors of Islamic morality values in Tehran City Hall WALIA journal 30(S1): 304-311, 2014 Available online at www.waliaj.com ISSN 1026-3861 2014 WALIA Study of the relationship between human resource merits and loyalty as the factors of Islamic morality values

More information

BANGLADESH INSTITUTE OF MANAGEMENT 4 Sobhanbag, Mirpur Road, Dhaka-1207 SYLLABUS FOR PART-I

BANGLADESH INSTITUTE OF MANAGEMENT 4 Sobhanbag, Mirpur Road, Dhaka-1207 SYLLABUS FOR PART-I BANGLADESH INSTITUTE OF MANAGEMENT SYLLABUS FOR PART-I Evaluation Criteria: Class Attendance : 10% Class Test : 20% Final Examination : 70% Name of Subject : 1. Principles of Marketing 2. Consumer Behaviour

More information

INVESTIGATION EXTERNAL EFFICIENCY IN GRADUATES STUDENTS PHYSICAL EDUCATION DEGREE ISLAMIC AZAD UNIVERSITY

INVESTIGATION EXTERNAL EFFICIENCY IN GRADUATES STUDENTS PHYSICAL EDUCATION DEGREE ISLAMIC AZAD UNIVERSITY INVESTIGATION EXTERNAL EFFICIENCY IN GRADUATES STUDENTS PHYSICAL EDUCATION DEGREE ISLAMIC AZAD UNIVERSITY *Farshad Tojari 1 and Behzad Divkan 2 1 Department of Physical Education, Tehran Central Branch,

More information

INVESTIGATING THE ADMINISTRATIVE BARRIERS OF HUMAN RESOURCES DEVELOPMENT (A CASE STUDY OF RELIEF COMMITTEE OF IMAM KHOMEINI IN TEHRAN PROVINCE)

INVESTIGATING THE ADMINISTRATIVE BARRIERS OF HUMAN RESOURCES DEVELOPMENT (A CASE STUDY OF RELIEF COMMITTEE OF IMAM KHOMEINI IN TEHRAN PROVINCE) INVESTIGATING THE ADMINISTRATIVE BARRIERS OF HUMAN RESOURCES DEVELOPMENT (A CASE STUDY OF RELIEF COMMITTEE OF IMAM KHOMEINI IN TEHRAN PROVINCE) Taher jafare PhD student of human resource management, Shakhes-Pajooh

More information

The Reality of Application of Total Quality Management at Irbid National University from the Perspective of Academicians

The Reality of Application of Total Quality Management at Irbid National University from the Perspective of Academicians International OPEN ACCESS Journal Of Modern Engineering Research (IJMER) The Reality of Application of Total Quality Management at Irbid National University from the Perspective of Academicians DR: Abedelmajed

More information

DOCTOR OF PHILOSOPHY DEGREE. Educational Leadership Doctor of Philosophy Degree Major Course Requirements. EDU721 (3.

DOCTOR OF PHILOSOPHY DEGREE. Educational Leadership Doctor of Philosophy Degree Major Course Requirements. EDU721 (3. DOCTOR OF PHILOSOPHY DEGREE Educational Leadership Doctor of Philosophy Degree Major Course Requirements EDU710 (3.0 credit hours) Ethical and Legal Issues in Education/Leadership This course is an intensive

More information

The Relationship between Organizational Culture and Employee Performance by Using Denison Model (Case Study: Ma Insurance Company)

The Relationship between Organizational Culture and Employee Performance by Using Denison Model (Case Study: Ma Insurance Company) www.ijrls.pharmascope.org The Relationship between Organizational Culture and Employee Performance by Using Denison Model (Case Study: Ma Insurance Company) Saeed Najafi 1, Ahmad Reza Kasrai 2 * ISSN 2231-2935

More information

Effect of Use of e-commerce in Company s Productivity (Small and Medium Enterprises in the Electronics Industry)

Effect of Use of e-commerce in Company s Productivity (Small and Medium Enterprises in the Electronics Industry) Effect of Use of e-commerce in Company s Productivity (Small and Medium Enterprises in the Electronics Industry) Rozita Saadatmand 1 *, Reza Safarinejad Fard 1, Dr.Abu Bakar Bin Abdual Hamid 1 1 University

More information

CHITTAGONG INDEPENDENT UNIVERSITY (CIU) MBA Program COURSE CURRICULUM

CHITTAGONG INDEPENDENT UNIVERSITY (CIU) MBA Program COURSE CURRICULUM CHITTAGONG INDEPENDENT UNIVERSITY (CIU) MBA Program COURSE CURRICULUM Requirements for the MBA Major in Human Resources Management Program a) In the School of Business graduate courses are grouped into

More information

Research Proposal on Strategic Human Resource Management

Research Proposal on Strategic Human Resource Management Strategic Human Resource Management Page 1 of 11 Research Proposal on Strategic Human Resource Management Title The key aim of Strategic Human Resource Management is to give an Organization a Competitive

More information

Master of Arts (Industrial and Organizational Psychology) M.A. (Industrial and Organizational Psychology)

Master of Arts (Industrial and Organizational Psychology) M.A. (Industrial and Organizational Psychology) Master of Arts (Industrial and Organizational Psychology) M.A. (Industrial and Organizational Psychology) Objectives The program aims to enable graduate students to analyze, to carry on the research projects,

More information

EXPLAIN THE EFFECTIVENESS OF ADVERTISING USING THE AIDA MODEL

EXPLAIN THE EFFECTIVENESS OF ADVERTISING USING THE AIDA MODEL EXPLAIN THE EFFECTIVENESS OF ADVERTISING USING THE AIDA MODEL SAHAR GHARIBI a DR.SEYED YAHYAH SEYED DANESH b DR.KAMBIZ SHAHRODI c Abstract The main objective of this research, Explain the effectiveness

More information

AN EXAMINATION OF THE RELATION BETWEEN TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL IDENTITY; A CASE STUDY (PETROCHEMICAL OF ILAM PROVINCE)

AN EXAMINATION OF THE RELATION BETWEEN TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL IDENTITY; A CASE STUDY (PETROCHEMICAL OF ILAM PROVINCE) Indian Journal of Fundamental and Applied Life Sciences ISS: 223 6345 (Online) An Open Access, Online International Journal Available at www.cibtech.org/sp.ed/jls/204/04/jls.htm 204 Vol. 4 (S4), pp. 365-37/Rezaee

More information

FACTORS AFFECTING EMPLOYEE PERFORMANCE EVALUATION IN HAMEDAN HEALTH NETWORKS

FACTORS AFFECTING EMPLOYEE PERFORMANCE EVALUATION IN HAMEDAN HEALTH NETWORKS FACTORS AFFECTING EMPLOYEE PERFORMANCE EVALUATION IN HAMEDAN HEALTH NETWORKS Najafi L. 1, Nasiripour A.A. 1, *Tabibi S.J. 1, Ghaffari F. 2, Ahmadi A.M. 3 1 Department of Health Services Management, Science

More information

Empowerment and Organizational Change

Empowerment and Organizational Change International Research Journal of Applied and Basic Sciences 2013 Available online at www.irjabs.com ISSN 2251-838X / Vol, 4 (1):1-5 Science Explorer Publications Empowerment and Organizational Change

More information

Human Resource Management in Transition. The Polish Case

Human Resource Management in Transition. The Polish Case Human Resource Management in Transition. The Polish Case Edited by Aleksy Pocztowski Przełożył Tomasz Duda Warszawa 2011 Table of Contents Introduction...9 Aleksy Pocztowski Chapter I. Transformation of

More information

STUDYING OF THE EFFECT OF INFORMATION TECHNOLOGY ON SUPPLY CHAIN PROCESSES AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: PARSIAN GAS REFINERY COMPANY)

STUDYING OF THE EFFECT OF INFORMATION TECHNOLOGY ON SUPPLY CHAIN PROCESSES AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: PARSIAN GAS REFINERY COMPANY) Pinnacle Research Journals 1 STUDYING OF THE EFFECT OF INFORMATION TECHNOLOGY ON SUPPLY CHAIN PROCESSES AND ORGANIZATIONAL PERFORMANCE (CASE STUDY: PARSIAN GAS REFINERY COMPANY) KHODAKARAM MOHAMMADI CHESHME

More information

The Effect of Price Discounts and Store Image on Consumer s Purchase Intention in Online Shopping Context Case Study: Nokia and HTC

The Effect of Price Discounts and Store Image on Consumer s Purchase Intention in Online Shopping Context Case Study: Nokia and HTC Journal of Business Studies Quarterly 2012, Vol. 4, No. 1, pp. 197-205 ISSN 2152-1034 The Effect of Price Discounts and Store Image on Consumer s Purchase Intention in Online Shopping Context Case Study:

More information

The Impact of Affective Human Resources Management Practices on the Financial Performance of the Saudi Banks

The Impact of Affective Human Resources Management Practices on the Financial Performance of the Saudi Banks 327 The Impact of Affective Human Resources Management Practices on the Financial Performance of the Saudi Banks Abdullah Attia AL-Zahrani King Saud University azahrani@ksu.edu.sa Ahmad Aref Almazari*

More information

Studying the impact of human resources functions on organizational performance using structural equations method (case study: Iran Behnoush Company)

Studying the impact of human resources functions on organizational performance using structural equations method (case study: Iran Behnoush Company) Studying the impact of human resources functions on organizational performance using structural equations method (case study: Iran Behnoush Company) Mina Beig MSc of industrial management; Islamic Azad

More information

Instructor and Learner Discourse in MBA and MA Online Programs: Whom Posts more Frequently?

Instructor and Learner Discourse in MBA and MA Online Programs: Whom Posts more Frequently? Instructor and Learner Discourse in MBA and MA Online Programs: Whom Posts more Frequently? Peter Kiriakidis Founder and CEO 1387909 ONTARIO INC Ontario, Canada panto@primus.ca Introduction Abstract: This

More information

The Extent to Which Human Resources Managers in the Kuwaiti Insurance Sector Perceived the Modern Roles Human Resources Management

The Extent to Which Human Resources Managers in the Kuwaiti Insurance Sector Perceived the Modern Roles Human Resources Management The Extent to Which Human Resources Managers in the Kuwaiti Insurance Sector Perceived the Modern Roles Human Resources Management Abstract Dr. Salah A. Alabduljader Assistant Professor, Department of

More information

in nigerian companies.

in nigerian companies. Information Management 167 in nigerian companies. Idris, Adekunle. A. Abstract: Keywords: Relationship Marketing, Customer loyalty, Customer Service, Relationship Marketing Strategy and Nigeria. Introduction

More information

The Relationship between Knowledge Management Elements and Organizational Learning among Faculty Members of Islamic Azad University of Dezful

The Relationship between Knowledge Management Elements and Organizational Learning among Faculty Members of Islamic Azad University of Dezful International Journal On New Trends In Education And Literature Vol 1, No 6, Feb. 2015 http://www.ijnteljournal.com The Relationship between Knowledge Management Elements and Organizational Learning among

More information

Department of Education Administration, School of Humanities, Saveh Branch, Islamic Azad University (IAU), Saveh, Iran

Department of Education Administration, School of Humanities, Saveh Branch, Islamic Azad University (IAU), Saveh, Iran Int. J. Manag. Bus. Res., 4 (4), 247-254, Autumn 2014 IAU The Relationship between Servant Leadership and Organizational Citizenship Behavior of Employees at Valiasr Academic Complex, Islamic Azad University-Central

More information

360 Degree Feedback and Performance Evaluation Method Based on the Managers and Executives Examining their Relationship to Job Satisfaction

360 Degree Feedback and Performance Evaluation Method Based on the Managers and Executives Examining their Relationship to Job Satisfaction J. Basic. Appl. Sci. Res., 3(5)547-554, 2013 2013, TextRoad Publication ISSN 2090-4304 Journal of Basic and Applied Scientific Research www.textroad.com 360 Degree Feedback and Performance Evaluation Method

More information

Examining the role of Electronic Customer Relationship Management (E-CRM) on Attracting Customers in Internet Marketing

Examining the role of Electronic Customer Relationship Management (E-CRM) on Attracting Customers in Internet Marketing Examining the role of Electronic Customer Relationship Management (E-CRM) on Attracting Customers in Internet Marketing Vajihe Mogharabi M.A. Student of Information Technology Management, Shahid beheshti

More information

Impact of Customer Relationship Management of Hotel (A Case study Umaid Bhwan)

Impact of Customer Relationship Management of Hotel (A Case study Umaid Bhwan) Impact of Customer Relationship Management of Hotel (A Case study Umaid Bhwan) Dr. Tauseef Ahmad Jai Narain Vays University Department of accounting Dr. Omar A.A. Jawabreh Department of Tourism and Hotels

More information

Since the 1990s, accountability in higher education has

Since the 1990s, accountability in higher education has The Balanced Scorecard Beyond Reports and Rankings More commonly used in the commercial sector, this approach to strategic assessment can be adapted to higher education. by Alice C. Stewart and Julie Carpenter-Hubin

More information

The Study of Postgraduate Quality in Sport Management Departments of Public Physical Education Faculties in Iran

The Study of Postgraduate Quality in Sport Management Departments of Public Physical Education Faculties in Iran World Journal of Sport Sciences 4 (2): 151-158, 2011 ISSN 2078-4724 IDOSI Publications, 2011 The Study of Postgraduate Quality in Sport Management Departments of Public Physical Education Faculties in

More information

Brand Loyalty in Insurance Companies

Brand Loyalty in Insurance Companies Journal of Economic Development, Management, IT, Finance and Marketing, 4(1), 12-26, March 2012 12 Brand Loyalty in Insurance Companies Sancharan Roy, (B.E., MBA) Assistant Professor, St. Joseph's College

More information

Survey Relationship between Human Resources Roles and Human Resources Competencies

Survey Relationship between Human Resources Roles and Human Resources Competencies Survey Relationship between Human Resources Roles and Human Resources Competencies Hasan Darvish Faculty Member, Department of management, Payam Noor University, PO BOX 19395-3697 Tehran, Iran Alireza

More information

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research Online Open Access publishing platform for Management Research Research Article ISSN 2229 3795 Influence of Non Financial Rewards on Job Satisfaction: A Case Study of Educational Sector of Pakistan Department

More information

The Influence of Human Resource Management Practices on the Retention of Core Employees of Australian Organisations: An Empirical Study

The Influence of Human Resource Management Practices on the Retention of Core Employees of Australian Organisations: An Empirical Study The Influence of Human Resource Management Practices on the Retention of Core Employees of Australian Organisations: An Empirical Study Janet Cheng Lian Chew B.Com. (Hons) (Murdoch University) Submitted

More information

The investigation of the relationship between the learning of environment to entrepreneurship foster

The investigation of the relationship between the learning of environment to entrepreneurship foster International Journal of Management and Humanity Sciences. Vol., 3 (11), 3555-3560, 2014 Available online at http://www.ijmhsjournal.com ISSN 2322-424X 2014 The investigation of the relationship between

More information

Investigating the Relationship between Organizational Environment and Productivity of Organizational Managers

Investigating the Relationship between Organizational Environment and Productivity of Organizational Managers Euro-Asian Journal of Economics and Finance ISSN: 2310-0184 Volume: 1, Issue: 1 (October 2013), Pages: 51-62 2013 Academy of Business & Scientific Research http://www.absronline.org/eajef Investigating

More information

Guide on Developing a HRM Plan

Guide on Developing a HRM Plan Guide on Developing a HRM Plan Civil Service Branch June 1996 Table of Contents Introduction What is a HRM Plan? Critical Success Factors for Developing the HRM Plan A Shift in Mindset The HRM Plan in

More information

School of Advanced Studies Doctor Of Management In Organizational Leadership. DM 004 Requirements

School of Advanced Studies Doctor Of Management In Organizational Leadership. DM 004 Requirements School of Advanced Studies Doctor Of Management In Organizational Leadership The mission of the Doctor of Management in Organizational Leadership degree program is to develop the critical and creative

More information

Model Successful Implementation of Customer Relationship Management (Case Study: Ghavamin Bank)

Model Successful Implementation of Customer Relationship Management (Case Study: Ghavamin Bank) Research Journal of Recent Sciences ISSN 2277-2502. Model Successful Implementation of Customer Relationship Management (Case Study: Ghavamin Bank) Masume Sadat Abtahi 1, Mohammad Bayat 2 and Ali Abolghasemi

More information

ACM Courses. Management and Organization Department. Ramon V. del Rosario College of Business. De La Salle University.

ACM Courses. Management and Organization Department. Ramon V. del Rosario College of Business. De La Salle University. ACM Courses Management and Organization Department Ramon V. del Rosario College of Business De La Salle University 2011 ACM-P003-4 Page 0 1.0 COURSE OVERVIEW 1.1 Human Resources Management. The heart of

More information

THE RELATIONSHIP BETWEEN PERFORMANCE APPRAISAL AND CIVIL SERVANTS' MOTIVATION

THE RELATIONSHIP BETWEEN PERFORMANCE APPRAISAL AND CIVIL SERVANTS' MOTIVATION THE RELATIONSHIP BETWEEN PERFORMANCE APPRAISAL AND CIVIL SERVANTS' MOTIVATION Alina CIOBANU 1, Bianca RISTEA 2 1 Bucharest University of Economic Studies, alinaaciobanu@gmail.com 2 Bucharest University

More information

THE ROLE OF QUALITY INSURANCE SERVICES ON AMOUNT OF INSURED WILLINGNESS BASED ON THE SERVQUAL MODEL

THE ROLE OF QUALITY INSURANCE SERVICES ON AMOUNT OF INSURED WILLINGNESS BASED ON THE SERVQUAL MODEL THE ROLE OF QUALITY INSURANCE SERVICES ON AMOUNT OF INSURED WILLINGNESS BASED ON THE SERVQUAL MODEL Marhamat Hemmat Poor Department of Edecation Management, Islamic Azad University,Rasht Branch, Rasht,

More information

Study of the Extent of Readiness of the Iranian Public Organizations for Establishment of Management Succession Planning

Study of the Extent of Readiness of the Iranian Public Organizations for Establishment of Management Succession Planning Study of the Extent of Readiness of the Iranian Public Organizations for Establishment of Management Succession Planning Mohammad Zakeri 1, Abol Hassan Faqihi 2, Karamollah Danesh Fard 3 ABSTRACT Present

More information

The Administrative Creativity Skills of the Public Schools Principals in Tafila Directorate of Education

The Administrative Creativity Skills of the Public Schools Principals in Tafila Directorate of Education Kamla-Raj 2011 Int J Edu Sci, 3(1): 1-7 (2011) The Administrative Creativity Skills of the Public Schools Principals in Tafila Directorate of Education Suliman S. Al-hajaya and Atallah A. Al-roud * Department

More information

IMPACT OF CORE SELF EVALUATION (CSE) ON JOB SATISFACTION IN EDUCATION SECTOR OF PAKISTAN Yasir IQBAL University of the Punjab Pakistan

IMPACT OF CORE SELF EVALUATION (CSE) ON JOB SATISFACTION IN EDUCATION SECTOR OF PAKISTAN Yasir IQBAL University of the Punjab Pakistan IMPACT OF CORE SELF EVALUATION (CSE) ON JOB SATISFACTION IN EDUCATION SECTOR OF PAKISTAN Yasir IQBAL University of the Punjab Pakistan ABSTRACT The focus of this research is to determine the impact of

More information

MASTER OF EDUCATION (LEADERSHIP AND MANAGEMENT) Abbreviated as M Ed (Leadership and Management) CURRICULUM

MASTER OF EDUCATION (LEADERSHIP AND MANAGEMENT) Abbreviated as M Ed (Leadership and Management) CURRICULUM MASTER OF EDUCATION (LEADERSHIP AND MANAGEMENT) Abbreviated as M Ed (Leadership and Management) CURRICULUM Revised Version of Master of Education (Educational Management)-2007 Endorsed By Academic Council,

More information

The Pathology of In-service Training Courses of Dezful's Elementary Schools Teachers Based on the CIPP Model

The Pathology of In-service Training Courses of Dezful's Elementary Schools Teachers Based on the CIPP Model International Journal On New Trends In Education And Literature Vol 1, No 7, March 2015 http://www.ijnteljournal.com The Pathology of In-service Training Courses of Dezful's Elementary Efat zaresenjary

More information

THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY ON CONSUMER SATISFACTION (A CASE STUDY: CAR INDUSTRY IN SHIRAZ)

THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY ON CONSUMER SATISFACTION (A CASE STUDY: CAR INDUSTRY IN SHIRAZ) ISSN: 0976-2876 (Print) ISSN: 2250-0138(Online) THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY ON CONSUMER SATISFACTION (A CASE STUDY: CAR INDUSTRY IN SHIRAZ) IMAN AZIZI a1, FATEMEH SAAGHI b AND SALIMEH

More information

Careers in Psychology

Careers in Psychology Careers in Psychology Presented by Career Services The University of Toledo Occupations today require a college educated individual who can Write and speak well Solve problems Learn new information quickly

More information

Department of Business Management, Islamic Azad University, Iran

Department of Business Management, Islamic Azad University, Iran Factors Influencing Online Purchase Books By Students and Lecturer of Qazvin University of Medical Sciences Maryam Jabbari Department of Business Management, Islamic Azad University, Iran Abstract The

More information

The Impact of Service Quality on Customer Loyalty: A Study of Bank Mali in Seakale City, Guilin, Iran

The Impact of Service Quality on Customer Loyalty: A Study of Bank Mali in Seakale City, Guilin, Iran International Research Journal of Applied and Basic Sciences 2012 Available online at www.irjabs.com ISSN 2251-838X / Vol, 3 (10): 2120-2126 Science Explorer Publications The Impact of Service Quality

More information

ANALYSIS OF TRAINING COMPONENTS EFFECTING ON STUDENTS ENTREPRENEURSHIP CAPABILITIES IN IRANIAN AGRICULTURAL SCIENTIFIC-APPLIED HIGHER SYSTEM

ANALYSIS OF TRAINING COMPONENTS EFFECTING ON STUDENTS ENTREPRENEURSHIP CAPABILITIES IN IRANIAN AGRICULTURAL SCIENTIFIC-APPLIED HIGHER SYSTEM ANALYSIS OF TRAINING COMPONENTS EFFECTING ON STUDENTS ENTREPRENEURSHIP CAPABILITIES IN IRANIAN AGRICULTURAL SCIENTIFIC-APPLIED HIGHER SYSTEM Mohammad Reza Soleimanpour 1, Bahman Khosravipour 2 and Reza

More information

Management and Marketing Course Descriptions

Management and Marketing Course Descriptions Management and Marketing Course Descriptions Management Course Descriptions HRM 301 Human Resources Management (3-0-3) Covers all activities and processes of the human resources function that include recruitment,

More information

Impact of Information Technology in Human Resources Management

Impact of Information Technology in Human Resources Management Global Journal of Business Management and Information Technology. ISSN 2278-3679 Volume 4, Number 1 (2014), pp. 33-41 Research India Publications http://www.ripublication.com Impact of Information Technology

More information

Arabian Journal of Business and Management Review (OMAN Chapter) Vol. 4, No.1; August. 2014

Arabian Journal of Business and Management Review (OMAN Chapter) Vol. 4, No.1; August. 2014 INVESTIGATING THE EFFECT OF ELECTRONIC HUMAN RESOURCE MANAGEMENT ON THE SUCCESSFUL IMPLEMENTATION OF SUCCESSION PLANNING Ali Akbar Ahmadi, PhD. Mohammadreza Darayi, PhD. Fatemeh Rastgoo Abstract Regarding

More information

Talent Management Approaches for Restructuring: A Case of Non-Governmental Organizations in Kenya

Talent Management Approaches for Restructuring: A Case of Non-Governmental Organizations in Kenya Talent Management Approaches for Restructuring: A Case of Non-Governmental Organizations in Kenya Dr. Teresia Kavoo-Linge Maryanne W. Kamoche Chandaria School of Business United States International University

More information