TOP TECH TOOLS FOR MANAGING YOUR TRIATHLON EVENT. USA Triathlon Race Director Symposium

Transcription

1 FOR MANAGING YOUR TRIATHLON EVENT

2 MOST COMMON CHALLENGES WE HEAR FROM RACE DIRECTORS My event information is all over the place Communicating with participants takes too much time It s never easy to get or share event information. I can t keep up with participant requests and changes! How do I do [fill in the blank]?

3 1. MY EVENT INFORMATION IS ALL OVER THE PLACE.

4 My event information is all over the place Manage all events in your account from one consolidated view

5 My event information is all over the place Event set-up is easy - quickly copy events and /or share information across events

6 My event information is all over the place View participant history across events

7 My event information is all over the place Set-up consolidated or individual event payment accounts

8 My event information is all over the place Give specific access to timers & volunteers

9 My event information is all over the place Going global? ACTIVE Works supports multiple languages & currencies

10 2. COMMUNICATING WITH PARTICIPANTS TAKES TOO MUCH TIME.

11 Communicating with participants takes too much time Schedule s ahead, customize & track results

12 Communicating with participants takes too much time Create and filter ing lists in ACTIVE Works

13 Communicating with participants takes too much time Automate waiver reminder s

14 Communicating with participants takes too much time Customize confirmation s

15 Communicating with participants takes too much time Post to your Facebook page via ACTIVE Works

16 Communicating with participants takes too much time Create a VIP group to manage custom offers

17 3. IT S NEVER EASY TO GET OR SHARE EVENT INFORMATION.

18 It s never easy to get or share event information. View a snapshot of top-line info, and easily drill down into each event.

19 It s never easy to get or share event information. Access quick, standard reports for the big picture

20 It s never easy to get or share event information. Create custom reports to keep tabs on information most important to you

21 It s never easy to get or share event information. View your account from a tablet or smartphone

22 It s never easy to get or share event information. Easily share data with staff & volunteers, including timers

23 It s never easy to get or share event information. Managing to USAT sanctioning requirements is simplified & automated

24 4. I CAN T KEEP UP WITH PARTICIPANT REQUESTS AND CHANGES!

25 I can t keep up with participant requests and changes! Participant self-edit tool

26 I can t keep up with participant requests and changes! Bib transfers can be enabled at the event level (option to charge a change fee)

27 I can t keep up with participant requests and changes! Participants can make edits, transfers, check on teams, and more via ACTIVE.com MyEvents page

28 I can t keep up with participant requests and changes! Enable team registration using tools that won t add extra work to your plate

29 I can t keep up with participant requests and changes! Registration Protector pre-empts refund requests

30 I can t keep up with participant requests and changes! Our consumer support team handles participant issues with online registration

31 5. HOW DO I DO [FILL IN THE BLANK]?

32 How do I do [fill in the blank]? Free online training from our product expert team

33 How do I do [fill in the blank]? Online Help Center

34 How do I do [fill in the blank]? Technical support team is available 7 days a week via , phone, and live chat

35 How do I do [fill in the blank]? Dedicated account management

36 How do I do [fill in the blank]? Free resources on our blog activeendurance.com/blog and on our website activeendurance.com

37 TAKEAWAYS

38 TAKEAWAYS ACTIVE Works offers you more than online registration Login to the ACTIVE Network chat room to request a demo Or learn more & request more info at activeendurance.com/about-us/partners/usat Ask questions, we ve got answers Open up your ACTIVE Works account today it s free! ACTIVEendurance@ACTIVEnetwork.com