Building an HIT Workforce: Western States Region B Health IT Workforce Training

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1 Building an HIT Workforce: Western States Region B Health IT Workforce Training Tessa Miley Program Coordinator Butte College Caryn Rizell Associate Director, Workforce Development California Primary Care Association The (Federal) HITECH Act Seeks to improve American health care delivery and patient care through an unprecedented investment in health information technology. The provisions of the HITECH Act are specifically designed to work together to provide the necessary assistance and technical support to providers, enable coordination and alignment within and among states, establish connectivity to the public health community in case of emergencies, and assure the workforce is properly trained and equipped to be meaningful users of EHRs. Combined, these programs build the foundation for every American to benefit from an electronic health record, as part of a modernized, interconnected, and vastly improved system of care delivery. opportunity employer. 2 1

2 Workforce Development The workforce development program to be established under the Recovery Act consists of four programmatic components described in separate Funding Opportunity Announcements. These components include: Community College Consortia to Educate Health Information Technology Professionals Information Technology Professionals in Health Care: Curriculum Development Competency Examination for Individuals Completing Non-Degree Training Training Grants Furnishing Academic Program Development Assistance for University-Based Training of Health Information Technology Professionals 3/14/2011 opportunity employer. 3 Community College Consortia to Educate Health Information Technology Professionals Program A grant program that seeks to rapidly create health IT education and training programs at Community Colleges or expand existing programs. Community Colleges funded under this initiative will establish intensive, non-degree training programs that can be completed in six months or less. This is one component of the Health IT Workforce Program. opportunity employer. 4 2

3 Who are we? The Western Region Health IT Program (WRHealthIT) is a consortium made up of 14 community colleges from Arizona, Nevada, California and Hawaii. The program is funded out of the Office of the National Coordinator (ONC) under the auspices of the Federal HI-Tech Act. The Western Region Consortium is one of five regions in the National project funded by this two-year ONC project. opportunity employer. 5 CA Community College Consortia Members Cosumnes River College Fresno City College Santa Barbara City College Cypress College San Diego Mesa College East Los Angeles College Santa Monica College Butte College Mission College Orange Coast College opportunity employer. 6 3

4 Community College Grant Entities and Population by US Regions National Regions 5-8 Entities A Entities Entities B C E Entities D Entities 3/14/2011 opportunity employer. 7 Population and Target Grant Community Colleges by Region Region A B C D E Total Census Population 23,171,056 47,460,504 65,115,773 97,020,826 75,669, ,437,502 Percentage of National Population 8% 15% 21% 31% 25% 100% Minimum Students to be Trained Annually 750 1,650 2,250 3,300 2,550 10,500 Target Number of Member Community Colleges Region B 70 Funding Allocation $6,200,000 $10,750,000 $14,650,000 $21,150,000 $17,250,000 $70,000,000 GIS Map of colleges Pop. = 47.5 Million Nat % = 15% MC s = 14 opportunity employer. 8 4

5 HIT Workforce Demand Bureau of Labor Statistics (BLS), Department of Education and independent studies indicate a shortfall of approximately 51,000 qualified health IT workers required over the next five years to meet the needs of hospitals and physicians opportunity employer. 9 Our Purpose To prepare Health IT workforce to assist hospitals, clinics, and doctors offices with the installation, maintenance, and deployment of electronic medical record systems. Workers prepared in one of the target roles will receive education in short-term, six month or less certificate programs from one of the member colleges in our consortium. These roles are in one of six skill sets defined by ONC These new career paths offer health practitioners and Information Technology professionals a unique opportunity to combine an interest in health information, business, and computer information science. Employment opportunities are available in long-term care, ambulatory care, and acute care facilities; state and federal health agencies; and with EHR Vendors. opportunity employer. 10 5

6 Roles opportunity employer. 11 Worker Types in Project Mobile Adoption Support Positions Practice workflow and information management redesign specialists Clinician/practitioner consultants Implementation support specialists Implementation managers Permanent Staff of Health Care Delivery and Public Health Sites Technical/software support staff: Trainers opportunity employer. 12 6

7 Who s teaching what? Role Practice workflow and information management redesign specialist Clinician/practitioner consultants Implementation support specialist Implementation manager Colleges Butte College Fresno City College Mission College San Diego Mesa College Santa Barbara City College Butte College Cosumnes River College Fresno City College Mission College Orange Coast College San Diego Mesa College Butte College Orange Coast College Santa Monica Community College Technical/software support staff Trainers Cosumnes River College East LA College Mission College Orange Coast College San Diego Mesa College Santa Monica Community College 3/14/ Information Technology Professionals in Health Care: Curriculum Development Universities led by Oregon Health and Sciences University Team Universities Duke University Columbia University of Alabama Johns Hopkins Partnering community colleges are involved in project Leads for each region are on Training and Dissemination workgroups along with University partners. Train the Trainer conferences scheduled August 9-11 in Portland opportunity employer. 14 7

8 Curriculum Components Establish intensive, non-degree training program To be completed in 6 months or less, receive institutional certificate The entire consortium must cover all six roles, but not each college 20 curriculum components identified for development Curriculum Categories Health IT Health IT Environment Soft Skills Other opportunity employer. 15 Curriculum Matrix Component Name* Practice Workflow and Information Implementation Support Specialist Management Redesign Specialist Health Care IT Health Care IT Introduction to Health Care and Public Health in the U.S The Culture of Health Care Terminology in Health Care and Public Health Settings *** Introduction to Information and Computer Science History of Health Information Technology in the U.S Health Management Information Systems Working with Health IT Systems Installation and Maintenance of Health IT Systems Networking and Health Information Exchange Fundamentals of Health Workflow Process Analysis and Redesign Configuring EHRs Quality Improvement Public Health IT Special Topics Course on Vendor-Specific Systems Usability and Human Factors Professionalism/Customer Service in the Health Environment Working in Teams Planning, Management and Leadership for Health IT Introduction to Project Management Training and Instructional Design

9 Curricula 1. Introduction to Health Care and Public Health in the U.S 2. The Culture of Health Care 3. Terminology in Health Care and Public Health Settings 4. Introduction to Information and Computer Science 5. History of Health Information Technology in the U.S. 6. Health Management Information Systems 7. Working with Health IT Systems 8. Installation and Maintenance of Health IT systems 9. Networking and Health Information Exchange 10. Fundamentals of Health Workflow Process Analysis & Redesign opportunity employer. 17 Curricula continued 11. Configuring EHRs 12. Quality Improvement 13. Public Health IT 14. Special Topics Course on Vendor-Specific Systems 15. Usability and Human Factors 16. Professionalism/Customer Service in the Health Environment 17. Working in Teams 18. Planning, Management and Leadership for Health IT 19. Introduction to Project Management 20. Training and Instructional Design opportunity employer. 18 9

10 Butte s Program Roles: Practice Workflow & Information Management Redesign Specialist Implementation Support Specialist Implementation Manager Course Title Location Schedule Introduction to Healthcare ONLINE 6/6/11 8/26/11 Introduction to Information and ONLINE 6/6/11 8/26/11 Computer Science Quality Improvement ONLINE 6/6/11 8/26/11 Health IT Lab ONLINE & Drop in Lab Chico Center, Room 238 6/6/11 11/25/11 Friday Drop-in Lab hours TBD Networking and Health Information ONLINE 8/29/11 11/25/11 Exchange Fundamentals of Health Workflow Process Analysis and Redesign ONLINE 8/29/11 11/25/11 3/14/2011 opportunity employer. 19 Butte s Program cont. Course Title Location Schedule HIT Fundamentals of Health Workflow Process Analysis ONLINE 6/6/11-11/25/11 and Redesign HIT Working in Teams ONLINE 6/6/11-11/25/11 HIT Planning, Management and Leadership for Health IT ONLINE 6/6/11-11/25/11 HIT Introduction to Project Management ONLINE 6/6/11-11/25/11 3/14/2011 opportunity employer

11 ARRA HIT Professional Workforce Development Project Western Region Mission The Mission of the Western Regional Health Information Technology Consortium is to promote the achievement of Meaningful Use of EHR by health care providers through selecting, preparing, and deploying Health Information Technology specialists for the needs of the modern health care system who can implement their skills in the inpatient as well as the primary care and physician offices of the future. These workers will be workforce ready upon graduation, and prepared for movement into positions of high responsibility and authority as well as higher education. opportunity employer. 21 Western Region Website Community College District by the Federal HHS, Office of the National Coordinator. Los Rios is an equal opportunity employer

12 HIT Workforce Collaboration Statewide Webinars with REC and Community College Consortium members REC Workforce Coordinator weekly contact with Western Region Community College Leadership Conference calls and webinars with LECs and Community College Consortium members serving those local areas Vendor engagement Internships/Job Placement March 30-31, Western Region Health Information Technology Conference opportunity employer. 23 Profile of Graduating Students Over 300 students are graduating in March 2011 Over half of these students are looking for opportunities as interns or permanent employees Students have background and previous experience in either healthcare or IT Completed training in one or more of the six roles and are capable of assisting in a variety of areas opportunity employer

13 HIT Fellowship Program Full-time, paid fellowship for three to six months Hosted by Health Career Connection Partnership with California Healthcare Workforce Alliance and Southern California HIMSS Apprenticeship model: participants become part of teams focused on implementation and adoption of EHRs and health information exchange (HIE). Includes practical workshops with topics ranging from project management to meaningful use; networking and mentorship opportunities; and free one-year membership to HIMSS and local HIMSS chapter Job placement assistance is also provided opportunity employer. 25 HIT Internship/Job Placements Available April 2011 Centralized, web-based mechanism to link job and internship seekers with healthcare employers Provide ability for employers to post open internships and positions Provide ability for job seekers to post a resume and search for internships and job opportunities opportunity employer

14 Ways to Get Involved Advertise HIT training program with incumbent staff Host an HIT Fellow or intern Offer job shadow opportunities to students Post positions at HIT job board Provide feedback and input on HIT curriculum opportunity employer