Vital Link 2.X Pre-Install Checklist

Transcription

1 Document #: 261 Page: 1 of 6 This questionnaire is intended to collect many of the configuration parameters needed to implement the Mutare Vital Link product. Start by selecting which services you would like to use. If you have any questions, we will walk through this whole document during the implementation kick-off call. Services Requested 1. Base Vital Link platform 2. Encrypted web access (HTTPS/SSL) (recommended) 3. Phone notifications 4. notifications 5. SMS notifications 6. Google IM notifications 7. Legacy pager notifications 8. WTCP-based notifications 9. Notifications to Twitter 10. Notifications to Facebook 11. VPN for secure data communication 12. Active Directory authentication (VPN required) 13. One-time user upload/import 14. Automated user synchronization FTP/SFTP 15. Active Directory synchronization (VPN required)

2 Page: 2 of 6 Base System Configuration (Everyone completes) Administrator Accounts Provide the desired account names for the Vital Link System Administrator(s) Up to 5 accounts [These are the accounts that will be used to access the Vital Link administrative website. These accounts will have access to add new devices, update device information and run administrative reports. Your implementation coordinator will provide you with passwords when the accounts have been created.] Account Names: System Domain Name & URL addresses Provide a URL for the Vital Link website [This URL is where users will login to access the web interface for Vital Link] Organization Logo The Vital Link website can display your organizational logo on the login page. [If you would like to use your logo, please provide a logo file sized at 185 x 169 pixels] Android and ios Push Ports The Vital Link application uses the push capabilities of the Android and ios devices. In order to ensure that your devices can receive push notifications, please ensure that the ports listed to the right are open from your internal network to the internet. Technical / Administrative Contact This will be the primary contact for system maintenance, outage notices, updates, release notes, etc. URL for Vital Link Web Site: Examples: - vitallink.company.com - company.mutare.com Use organizational logo: Yes / No Filename: Android push ports: 5228, 5229, 5230 ios push ports: 5223 Name: Address 1: Address 2: City, State, Zip: Telephone: Facsimile: Address: Preferred method for urgent communications: Cell Phone

3 Page: 3 of 6 Encrypted Web Access (complete if item 2 on page 1 is selected - SSL) SSL Certificate If providing an SSL certificate, please provide the following information: Common Name - The name through which the certificate will be accessed (usually the fullyqualified domain name, e.g., or mail.domain.com). Organization - The legally registered name of your organization/company. Organizational unit - The name of your department within the organization (frequently this entry will be listed as "IT," "Web Security," or is simply left blank). City/locality - The city in which your organization is located. State/province - The state in which your organization is located. Country/region - If needed, you can find your twodigit country code in our list. Common Name: Organization: Organizational unit: City/Locality: State/Province: Country/Region: NOTE: Mutare will create the SSL CSR using 2048 bit length unless otherwise specified and will send to you. You purchase/request the certificate, export it as IIS, and send it back so Mutare can install it. Phone/SMS Notification Configuration (complete if item 3 or 5 on page 1 is selected Phone/SMS) Phone Number The Vital Link system will have a North American telephone number associated with your system for outcalls and SMS notifications. Please provide a preferred area code for your telephone number. Preferred Area Code: Notification Configuration (complete if item 4 on page 1 is selected - ) SMTP Information Vital Link can send notifications through your server. Provide an SMTP account and password for messages. [This account is the mailbox that will be used to send messages to users.] NOTE: Optionally, the Mutare servers can be utilized for notifications. Contact your Mutare representative for pricing. Account Name: Example: vitalalert@company.com Account Login ID: (if different) Account Password: DO NOT ENTER HERE [NOTE: Please provide to your implementation coordinator] Server Name or IP: Port Number: TLS/SSL? TLS: SSL:

4 Page: 4 of 6 VPN Configuration (complete if items 11, 12, or 15 on Page 1 are selected) Most of this information is for shared information purposes. Complete gray section Phase 1 Encryption AES-256 Hashing Algorithm SHA-1 DH Group 2 Lifetime seconds Phase 2 Encryption Hashing Other AES-256 SHA-1 No PFS Pre-Shared Key Pre-shared key will be shared verbally between both organizations! Mutare Primary Endpoints Peer IP(s) Secure Network /24 NAT Range (if necessary) /24 Server Addresses (NATed addresses, if applicable) To be completed post-server install Mutare Secondary Endpoints Peer IP Secure Network /24 NAT Range (if necessary) /24 Server Addresses (NATed addresses, if applicable) To be completed post-server install Customer Endpoints Peer IP Secure Network NAT Range (if necessary) Server Addresses (NATed addresses, if applicable)

5 Page: 5 of 6 Active Directory Authentication Configuration (complete if item 12 on page 1 is selected) Active Directory Information Provide the fully qualified names AND IP ADDRESSES of at least 2 Active Directory (AD) Servers if your site will use AD authentication. [Note: you will need a VPN tunnel to Mutare if implementing the hosted or SaaS option. Also, IP Addresses for each server are required in this instance.] AD Server 1: Example: adserver1.company.com AD Server 2: Example: adserver1.company.com One-Time User Upload/Import Configuration (complete if item 13 on page 1 is selected) Import Information Provide a file so we can import your users one time. [Note: We need a CSV file in the format described in the AD Sync configuration below where the rows shown there are the column names:] Filename: Automated User Synchronization Configuration (complete if item 14 on page 1 is selected) Automated User Sync Where shall we look for the file? [Note: We need a CSV file in the format described in the AD Sync configuration below where the rows shown there are the column names:] Files can be either uploaded to Mutare's Secure FTP site, or Mutare can pull from your FTP servers or we can process alternate methods if needed. File Name Format: Example: vitallink-company-mm-dd-yyyy.csv Transfer Method: SFTP FTP HTTPS Address: Example: sftp://ftp.companyname.com/transfer/ Username: (if needed) Password: Shared verbally

6 Document #: 261 Page: 6 of 6 Active Directory Synchronization Configuration (complete if item 15 on page 1 is selected) Most customers provide a CSV file matching or close to this format where these rows are the column names. However, we can also access database directly, if requested. Completed the AD Field Names with the field names from your Active Directory. Vital Link Field Type Notes AD Field Names UserName Alpha 254 * Required Password Alpha 50 NumericLogin Numeric Only For telephone access PIN Numeric Only For telephone access LastName Alpha 50 FirstName Alpha 40 DisplayName Alpha 100 Alias Alpha 50 This could be existing pager ID. Department Alpha 60 JobTitle Alpha 60 RoleID Alpha Admin/User ShowInDirectory boolean True/False Alpha Alpha 200 Phone Alpha 20 Numbers only, please no punctuation Cell Phone Alpha 20 Numbers only, please no punctuation Mobile Phone Alpha 20 Numbers only, please no punctuation SMS Alpha 20 Numbers only, please no punctuation Pager Alpha 20 Numbers only, please no punctuation IM Alpha 200 CustomField1 Alpha 254 **Column name must match field name CustomField2 Alpha 254 **Column name must match field name CustomField3 Alpha 254 **Column name must match field name CustomField4 Alpha 254 **Column name must match field name CustomField5 Alpha 254 **Column name must match field name CustomField6 Alpha 254 **Column name must match field name CustomField7 Alpha 254 **Column name must match field name CustomField8 Alpha 254 **Column name must match field name CustomField9 Alpha 254 **Column name must match field name CustomField10 Alpha 254 **Column name must match field name Mutare and customer will work through the business rules for the synchronization (which AD group to synchronize, default values, when to add, delete, update, etc.)