ICT in former National University of Rwanda; the journey. Mazimpaka Olivier

Transcription

1 ICT in former National University of Rwanda; the journey Mazimpaka Olivier

2 Briefly about.. Historical background, ICT services in the Former National University of Rwanda.(now part of the UR) The ICT life in campus and, The use of ICT in Education, the challenges, the lessons learnt so far and the Suggested way forward.

3 The National University of Rwanda (NUR) is Rwanda s state university, founded in November 3rd, 1963 as an institution of higher learning, with a mission to provide higher education, conduct research, and offer services to the community. The oldest and the largest University in the country. Located in the Southern Province, 150 km south of the capital city of Kigali. It was the only publicly funded university until the 1990 s. Closed during the 1994 genocide and reopened in March Able to fully recover from the 1994 war and genocide and confront new challenges such as increased access and ICT development.

4 The journey

5 Services eresources (ezproxy) [koffi.nur.ac.rw] ebooks [ebooks.nur.ac.rw] elearning [elearn.nur.ac.rw] Ticketing System [otrs.nur.ac.rw] [helpdesk.nur.ac.rw] Password Management [webldap.nur.ac.rw] MIT Open Coursware [ocw.nur.ac.rw] Intranet Portal [intranet.nur.ac.rw] Timetable Service (Celtcat) Repository (Dspace) [repository.nur.ac.rw] Document Flow [cuteflow.nur.ac.rw] FAQ [faq.nur.ac.rw] cuteflow.nur.ac.rw Project Management [project.nur.ac.rw] Conference System [ NUR Internal System [mail.nur.ac.rw] Dropbox System [dropbox.nur.ac.rw] Mailman for Group [lists.nur.ac.rw] Library Thin Client and other two Labs in the campus are opened for 24 Hrs 5

6 Services Increased Communication Infrastructure Internal System No Proper hardware & backup capacity No well trained technicians Google Apps High Internet bandwidth Usage Acquired 35 Long-range Wavion / Alvarion Access points. Internal System (HORDE) Proper Server with Redundancy Backups (Tape) & Network Storage Trained Technicians Improved bandwidth Usage Improved internal communication Use Google Apps for Backup 6

7 Network is secured from Virus and worms Purchased Kaspersky Antivirus for 10,000 users with 2 years renewable license Complaints regarding data loss due to virus is reduced less than 2 % from 80% from the users (Staff & Researchers) All the Lab & staff computers are installed with internet access (though not enough computers and rooms) Web Services have been secured by moving most of the HTTP services to HTTPS NAGIOS Network Monitoring Tool CACTI Bandwidth Management Tool LDAP Single Source of Database NSDB Network Management (Utilizing 50% of its functions)

8 Bandwidth in Mbps Improved Internet Connectivity (From 2 to 57 Mbps) Down Up 0,76 0, and currently to 83mbps

9 Student Satisfaction Students Satisfaction on Wireless Services Ok 50% Poor 7% Other 12% Good 30% Very Good 8% Very Poor 5% Source: Memoir (BIT-2011) Evaluation of ICT Services offered to the NUR Community by ICT Center Student Perception on Wireless Usage 9

10 Challenges Despite the above undisputed comparative advantages, the NUR has however to overcome challenges : The curricula are still too fragmented and subject-oriented, and the teaching is still too teacher centered with little room for student self-directed learning The infrastructure is overstretched by the increased number of students and equipment does not match research needs. Though ICT penetration has reached an acceptable level, access to computers, internet connectivity, and usage of ICT in education and research have not yet reached a satisfactory level. No staff retention mechanism: ICT Center staff Turn over : From 46 in 2012 to 25 in 2014.and most of times with new recruitments

11 Percentage of Visits Visits to Electronic NUR 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% ebooks ejournals elearn NUR Mail System NUR Website OCW Password Managemen t 2011* 972 2,137 20,689 21, ,486 32,788 7,761 18, , ,505 89,312 2,498 19, , ,648 14, Services SRS * 11

12 Thinking about One University To interconnect all Colleges we need: A team...(in progress) Policies and implementation strategy Demystifying the ICT A University backbone Local Network on each Exchange point Data center Disaster Recovery data center Technical Staff development Staff retention mechanism Etc... 12

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