Zodiac Seats France. The Know How and the Experience of the Aircraft seats specialist. Future Our strategy. Product Our offer
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1 Zodiac Seats France The Know How and the Experience of the Aircraft seats specialist Product Our offer Know How Our Expertise Leadership Our Performance Future Our strategy October
2 HISTORY / Birth Mechanical seats 16G test Certifications Environment certif. Dragonfly launching OEM catalogue Zodiac Seats France 1 st A350 selection /9 2011/ /13 Specialization 1 st Electrical seat Zodiac Group 1 st A380 delivery Premium segment Zodiac Seats Many awards From yesterday to now Born in 1944, SICMA manufactures structural part for A/C. SICMA got specialized in aircraft seat manufacturing in 1960: economy, business & first classes. SICMA joined Zodiac Aerospace in SICMA Aero Seat becomes Zodiac Seats France in In 2011/12, Zodiac Seats branch is created to generate synergies & integrations (package solutions). Innovating for more safety Anti-Crash criteria increased to 16g vs. 9g in Zodiac Seats France has invested in a dynamic test bench. In 2005/06, awarded certifications ISO 9001 & EN In 2008, awarded certification ISO Zodiac Seats France Products evolution B/C seats were created in First generation was mechanical seats. Then, in 1985, came the 1 st electrical seat. In October 2007, ZSFR participates to the 1 st A380 commercial flight by supplying the F/C seat for SIA. Since 2008, launching on a new segment with the Airgo FX Premium. Since 2010, active participate to OEM catalogue. In 2010, launching of our Dragonfly, the lightest Y/C seat on the current market. ZSFR participates to the B787 development in collaboration with ANA on B/C seats. In 2012, we received the first selection on the A350. October
3 IDENTITY CARD Zodiac Seats France Headquarter Zodiac Seats France Issoudun 1200 people at the headquarter Activity: cabin interior passenger & crew seats Positioning : Customer oriented - High end Quality Expertise Customization - Innovation Operating out of 4 French sites & one unit in Tunisia Many support centers, production units & repair station around the world October
4 ZODIAC AEROSPACE GROUP Olivier ZARROUATI Christian NOVELLA Gilles DEBRAY Yannik ASSOUAD Jean-Michel CONDAMIN Stephen ZIMMERMAN Christophe BERNARDINI Zodiac Seats Zodiac Aerosafety Zodiac Aircraft systems Galleys & equipments Cabins & structures Zodiac Services ENTITIES Didier BENINCA Zodiac Seats France Zodiac Seats Tunisie Jeffrey JOHNSTON Zodiac Seats US Zodiac Seats California Paul STROTHERS Zodiac Seats UK Philippe CATEL Zodiac Airbags October
5 MEET THE CREW Didier BENINCA Chief Executive Officer François LEPINOY Jean-Christophe PARIS Christophe ACCOLAS Monique DONNADIEU General Manager Deputy General Manager Development & programs Sales & Marketing Human Resources Olivier JOURNET Tugdual LAMOINE Christophe LIMOUZIN Quentin MUNIER Strategic, development & innovation Administration, Finance & IT Operation, quality & lean Technical seats October
6 Our Offer THE WIDEST AND MOST EFFICIENT PRODUCT LINE & SERVICES Zodiac Seats France offers a large range of passenger seats from economy to first class and crew seats & a wide range of services to accommodate the customer support October
7 ECONOMY & PREMIUM CLASS SEATS Z85 Z Airgo FX Premium October
8 BUSINESS CLASS SEATS Cirrus Skylounge Aries Reddot design award Honourable mention 2010 October
9 FIRST CLASS SEATS Palace Admiral * ZSF provides seats only. October
10 PASSENGER SEATS REFERENCES & PARTNERS October
11 SYNERGIES & INTEGRATION Group package solution Combined offer with other ZS Units Cabin offer (galleys, monuments ) Seats + IFE offer (example: RAVE on 5751) Seats linefit + product support (maintenance contract - ZSFR TCSA) October
12 TECHNICAL SEATS Fixed wings (FAR/CS25) Rotary wings (FAR/CS27&29) Pilot - Co-pilot - Third occupant seat - Cabin crew seats Pilot - Co-pilot - Passengers October
13 TECHNICAL SEATS REFERENCES October
14 SUPPORT DEPARTMENTS Product support department Goal: To ensure the products can be maintained in serviceable conditions (reliability and maintainability) and to ensure REX (Return of Experience) during their lives in service. The customer support includes 4 axis Repair station (PART 145) Warranty treatment Spares parts sales administration with worldwide services centers Technical support (dedicated engineering and technical documentation) October
15 WORLDWIDE Atlanta Plaisir / Roissy Issoudun Toulouse Hambourg ZST Tunisie Dubaï Pékin Hong Kong Manille Support Center Partners Support Centers Production Unit ZSF* Station de réparation agréée par ZSF* * ZSF = October
16 PARTNERSHIP FOR SUCCESS Many Design Awards obtained The Business Class Seat Cirrus was awarded by the Reddot Design with the honourable mention in 2010 and the same year, it was finalist for the Crystal Cabin Award competition. In Economic class, the Dragonfly was the finalist at the Crystal Cabin Award in Skytrax reward For the 2012 edition Cathay Pacific has been selected as : The World s Best Business Class Airline ZSF is the seat manufacturer that equips this awarded business class cabin with Cirrus. At 2013 Skytrax World Airline Awards, Emirates was rewarded as the World s Best Airline. In addition, Emirates received the award of the Middle East Best Airline. Zodiac Seats France work closely with Emirates since Among the top 10 of World s Best Airlines listed in the Skytrax rating 2013, Zodiac Seats France have already been working with 8 of them. October
17 PARTNERSHIP FOR SUCCESS All Nippon Airways rewarded ZSFR in June 2013 as the best ANA supplier of the year. Zodiac Seats France was awarded by Airbus for the most improved BFE customer support performance. In October 2014, Japan Airlines won GOOD DESIGN Best 100 for JAL SKY NEXT which is a new interior configuration with Dragonfly seats. Additionally, JAL received a GOOD DESIGN AWARDS this year, for new economy class Dragonfly seat itself in JAL SKY NEXT. We could win this prize thanks to all of Zodiac Seats France professional work. Our retrofits with dragonfly seats are still on going on many aircrafts. Your continuous support for us will be greatly appreciated. October
18 Our Expertise A MIX OF EXPERIENCE AND INNOVATION Zodiac Seats France regroups many skills through experts & engineers using high end equipments & materials to promote the innovation with the help of dedicated design studio. October
19 KNOW HOW In-house Expertise Upholstery competency center - Fabric (conception, sewing ) - Leather (conception, saddlery ) - Shell, backrest Machining All types Sheet metal Metal press & hand forming, welding, painting Thermoforming Molding, programs... Electronic Wiring, motorization, telecommunication... October
20 CERTIFICATION Static certification - TSO C39b Dynamic certification - TSO C127a Other certifications Seat structure tests Electrical tests Fire tests 14g, 16g & HIC tests Cycle tests, abuse load, seat belts attachments... Calculation pole Functional tests Vertical and cushion flamability tests October
21 QUALITY INSURANCE Part 145 ISO EN 9100 Part 21 Last audit ISO april 2012 Last audit EN november 2011 October
22 ENVIRONMENT S COMMITMENTS Zodiac Seats France is engaged since 2010 to Integrate the environment in its conception process Identify the environment aspects of its products Quantify the environmental impact linked to its products (ISO 14001) The eco-design, a source of Innovation 5 axes of progress Rate of recyclability up to 80% : choice of materials and techniques Minimize the seat s weight: low fuel consumption Improve the disassembly : be able to separate the different materials easily Conform to REACH (Registration, Evaluation and Authorization of Chemicals ) : not to have dangerous substance Reliability : suitable lifecycle, lower the frequency of the spares replacement so less consumption in energy and raw materials for the maintenance October
23 DESIGN STUDIO The team of 5 designers is a real strength for the company. Zodiac Seats France is able to innovate in integrating more comfort and living space for passengers along with the aeronautic constraints. This work team is equipped with softwares like Rhino, 3D studio max, Photoshop, graphic tablets, Every year, they are working on new concepts to improve our products performance & complete the range. Thanks to Zodiac Seats synergies, some workshop are organized to provide the best offer to the customer. October
24 INNOVATION Lightweight & innovative materials Light weight short haul Economy class (4kg) Carbon & composite High density (27 ) Comfort & Density Living space & comfort at low pitch High density (27 pitch) Easy maintenance (simplify frame concept ) October
25 INNOVATION High End Business Class Living space & Comfort Longitudinal & lateral overlaps Full flat Bed with direct aisle access for all passengers Wide living space Extra wide bed (+25% compared to next generation) 20 IFE Monitor High Density First Class Luxury & Exclusivity Premium Features with First class attributes New sofa position (dynamic seating comfort) Unique configuration & Exclusive environment Full flat Bed with direct aisle access for all passengers 20 IFE Monitor October
26 Our Performance A COMPANY THAT COMBINES QUALITY & PROFITABILITY Zodiac Seats France is positioned as a reference on the current market, offering quality products & cost effectiveness. October
27 A PULL PRODUCTION SYSTEM Economy Class 3 traditional Y/C assembly line 1 shipset 1 line 1 IAT line In March 2014, 1 automatized "moving line" (200 pax /day) Before Business Class 2 assembly lines for traditional B/C 2 semi-automatized business class seats assembly lines. 9 people work on these lines and the objective is 18 seats/day. To compare, a traditional line employs 12 operators to produce 9 seats/day. These technological evolutions allow optimizing After Kitting cart for one seat and supplied on demand Takt time and management with and on screen Security and health of employees : no lifting Resources : no waste of time & lower labor costs Efficiency : employees work on 3D procedure (optimized training & less errors) Surface : gain of 30% October
28 LEAN PERMANENT IMPROVMENT PROCESS Objective: Lean is a strategy policy within Zodiac Aerospace group to implement a strength and common performance culture. ZSFr master plan & Hoshin Kanri tool to cascade company policy to management level 1 Daily Visual Management to create a true dynamic of improvement Pull system to assemble with a reduces leadtime and more efficiency 5S & FOD (Foreign Object Deloris) to keep product and industry perfectly safe & clean. Before After October
29 Our Strategy A FUTURE THAT COMBINES INNOVATION & COMPETITIVENESS A common vision of our objectives through strategic axes developed in short, medium & long terms October
30 STRATEGIC AXES Zodiac Seats France strategic axes for the next yearswill be developed through Hoshin Kanri management tools, from all Departments, in order to give a common vision of our objectives. Increase our sales volume Maintain our positioning as world leader, especially in B/C, and ensure that the orders are taken for short, medium & long terms. Aim for operational excellence We have to continue the development of robust and documented industrial processes that will be the structure of our «core business model». Enhancing global competitiveness Lead strong actions to propose the best offer in terms of quality/price report to our customers. Innovate Understand the Airlines business models, to integrate their market vision, comfort and expected services to create new products in line with their expectations. Building trust & comitment Provide staff with a safe, secured & adapted working environment. Promote our group values: Humility, Entrepreneurial spirit, Realism & Respect. Support a social policy based on dialogue, listening & sharing goals. October
31 S FUTURE Cabin interiors Innovating & customized seats with more comfort and living space (ex: development of composite seats, innovative layouts) RAVE: provide withone video monitor system on all seats for every aircraft. Package with other Zodiac Aerospace s products. Main Axes Customer satisfaction Lean enterprise CATIA introduction PLM («Product Life cycle Management») WBS approach: work tasks Reduce costs of maintenance & supplying Development of technological systems for programs More investments in R&D and engineering Development of a long term relationship with customers & partners Group synergies (products strategy, costs optimization ) October
32 GET IN TOUCH CONTACT US Address Rue Robert Maréchal Senior Z.I. La Limoise Issoudun - France Phone: Fax: Contact info.sas@zodiacaerospace.com customerservices.sas@zodiacaerospace.com October
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