Say hello. Age UK My Phone. to the. Connecting you instantly to the people you need to talk to most and that s it.

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1 Say hello to the Age UK My Phone Connecting you instantly to the people you need to talk to most and that s it.

2 No frills, no fuss, just Age UK My Phone Ready to go and easy to use one button puts you in touch with the people you need to talk to most. Age UK s My Phone connects you instantly to the people of your choice and that s it. Take it out of the box, turn it on and then press the button for the person you want to reach and you re in touch. It s that simple. And because the Age UK My Phone receives calls too, your family and friends can keep in touch when you re away from home. Good value and easy to use, with no complicated set-up, the Age UK My Phone provides all you want from a phone with no unnecessary frills.

3 Why choose the Age UK My Phone? Discover the simplest way to stay in touch. The Age UK My Phone allows you to make and receive calls at the touch of a button. It can be personalised with up to eight pre-programmed numbers of your choice, so there s no need to dial just press and you re connected. Reliable, ready to use and good value. The Age UK My Phone gives you the service you want at a price that is good value. You can relax when you are out and about, confident that you can easily contact your family and friends. And they can enjoy peace of mind knowing they can reach you. With three cost-effective price plans to choose from, you re sure to find one that suits your needs and budget. And because all our prices represent good value, you ll be able to enjoy a leisurely chat secure in the knowledge that you won t be running up a large bill. KEY BENEFITS Personalise your Age UK My Phone with up to eight numbers Handsets arrive ready to use, straight from the box Connect to family and friends by pressing a single button Costs just 55, including VAT and delivery Choose from three flexible price plans with no long-term contract Switch price plans at any time with no penalty 28-day money-back guarantee 12-month warranty Real people ready to help on a dedicated UK helpline

4

5 It s simple to use your Age UK My Phone Using your Age UK My Phone couldn t be simpler. There s no complicated manual to decode or confusing procedures to follow just the three easy steps below. Then all you need to do is press one button to make or receive a call Step One Check the switch on the back is set to the On position. Step Two Press the On/Off key on the front of your phone until you hear a short burst of sound. Step Three Wait for the blue light to flash slowly and your phone is ready to use.

6 How to make a call Simply press the button with the name of the person you want to call. To hang up, press the On/Off End call key. It s that easy! How to receive a call If someone calls you, your Age UK My Phone will ring. To answer, just press the Answer button on the front of the phone. N.B. As with other mobile phones, the Age UK My Phone must be charged and requires a network signal to make and receive calls.

7 What does the Age UK My Phone cost? Our prices are just as straightforward as everything else about the Age UK My Phone. There s no need to worry about being tied into a long-term contract or running out of credit. The handset costs 55, including VAT and delivery. It comes with a 28-day money-back guarantee and a 12-month warranty. There are three price plans to choose from. Just pick the one that suits you best. All our plans are transparent, with no hidden extras, so you know exactly what you re paying for each month. You can switch to another call plan if your needs change, with no penalty to pay. If you do exceed the maximum number of minutes for your chosen plan, extra calls are charged at 15p per minute, and you can switch to a plan better suited to your needs. In the event that you want to cancel your plan, all we need is 30 days notice. After that, your phone will be deactivated. Pick the price plan that s right for you Plan 1 50 minutes of calls 7.50 per month Plan minutes of calls 10 per month Plan minutes of calls 15 per month

8 All our plans are transparent, with no hidden extras, so you know exactly what you re paying for each month.

9 How can I get an Age UK My Phone? Ordering is simple. Complete the details on the order form provided and do one of the following. 1. Call on You will be asked to provide the details of how many people you want to call, their names and contact numbers, your payment details and where you want to have your phone delivered. 2. Post your form Pop the completed order form in the post to: Age UK My Phone Customer Service Linhay House Linhay Business Park Ashburton Devon TQ13 7UP 3. Drop it off in person (at selected Age UK shops only) Come visit one of the participating Age UK shops if you prefer to drop off your order form in person. Be sure to go to and check the online locator or ring for your nearest participating Age UK shop. For further information about the Age UK My Phone, visit or call

10 Age UK My Phone Customer Service Linhay House Linhay Business Park Ashburton Devon TQ13 7UP Age UK My Phone is a product name provided by CyCell Ltd, working in association with Age UK Trading Ltd, a trading subsidiary of Age UK (registered charity number: ), which donates its net profits to Age UK. CyCell Limited will raise a minimum of 30,000 during 2012/2013 for Age UK through the promotion, distribution and sale of Age UK My Phone. Age UK Trading Limited is registered in England and Wales number Registered office: Tavis House, 1 6 Tavistock Square, London WC1H 9NA. ID /12

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