Business Voice Services Voic * Guide

Size: px
Start display at page:

Download "Business Voice Services Voicemail * Guide"

Transcription

1 Voic * Guide You can access your business voic using any phone. IMPORTANT: FIRST-TIME LOGIN INSTRUCTIONS The first time you log in, you will need to use the Voic Wizard to set a password and record your name. From your BendBroadband phone, dial your extension (last four digits of your phone number) or * Enter a new password at the voic wizard prompt. 2. Re-enter your password at the prompt. 3. Record your name at the prompt.. LOGGING IN TO YOUR VOIC ACCOUNT After initial setup STEP 1 From your BendBroadband phone 1. Dial * Enter your voic password. 3. At the Main Menu, press 1 to reach the Voic Main Menu. From your BendBroadband phone with auto login enabled 1. Dial * At Main Menu, press 1 to reach the Voic Main Menu. From a phone other than your BendBroadband phone 1. Dial the Voice Portal number: Enter your 10-digit phone number when prompted. 3. Enter your voic password. 4. At the Main Menu, press 1 to reach the Voic Main Menu. * Available as an àl la cart option with all packages [1] Business Voice Voic Instructions

2 Voic * Guide Leaving Messages for Other BendBroadband Voic Customers: to interrupt the greeting and start recording a voice message. Review message: to erase message and record again. to transfer out of greeting and login to a different Voic box. to transfer out of greeting to a configured number. to listen or view the current message. OR hang up to send your message. to set or clear the urgent indicator. While recording message: to cancel recording and login to a different Voic box. to set or clear the confidential indicator. to cancel recording and transfer to the voic password prompt. to stop recording and review message. to transfer to a configured number. Voic Storage Capacity Hold period for new messages: 60 days Mailbox full: 60 minutes Maximum length of message: 5 minutes Maximum length of greeting: 2 minutes to repeat the menu. * Available as an àl la cart option with all packages. [2] Business Voice Voic Instructions

3 My Phone Manager Setup Guide What you need to know to set up your My Phone Manager and how to configure the most common features of your BendBroadband voice service. Logging into My Phone Manager * You can easily access My Phone Manager in the following two ways: 33www.bendbroadband.com/myphonemanager 33Go to then click: My Account /My Phone Manager Enter your Username and Password 33Username: [Your 10-digit phone number] 33Password: [If you don t have your password, please contact tech support at ] Help Function On each page within My Phone Manager, you will see a link labeled Help available. When you hover over the link you will see a help topic for the page you are on. Clicking on the link will take you to the help page. Changing password for My Phone Manager 1. Click Profile at the top menu. 2. Under the Change Password section you will have the option to change your login password and your voice portal passcode. Change Password Old User Password: New User Password: Re-type Password: Current Voice Portal Passcode: New Voice Portal Passcode: Re-type Passcode: Generate Show/Hide password Generate Show/Hide password User Password: Resets password to access My Phone Manager portal. Voice Portal Passcode: Resets the passcode to access voic through *62. Saving changes to My Phone Manager It is important that after making any changes to the settings in My Phone Manager to click the Save either at the top or bottom of the page. Call Forwarding All Call Forwarding functions can be found under the Calling Features page located in the menu at the top. Long-distance rates may apply to call forwarding. Call Forwarding: Always Call Forwarding Always will allow you to forward all of your incoming calls to a different number such as your office or cellphone. Forwarding Always. 2. Enter the phone number (full 10-digits) to which 3. Click Save. Call Forwarding: Busy Call Forwarding Busy allows you to forward all your incoming calls to another phone if your phone is currently busy. Forwarding Busy. 2. Enter the phone number (full 10-digits) to which 3. Click Save. Call Forwarding: No Answer Call Forwarding No Answer allows you to forward all of your incoming calls to another number when you do not answer the phone. This is different than Always because your phone will ring multiple times before the call is forwarded to the alternate number. Forwarding No Answer. 2. Enter the phone number (full 10-digits) to which 3. Select the number of rings before the calls are forwarded. 4. Click Save. * Available with the Office and Premium packages. [3] Business Voice Voic Instructions

4 My Phone Manager Setup Guide Call Forwarding: Not Reachable Call Forwarding Not Reachable forwards all incoming calls to another number when your equipment is not accessible by our Telephone System. This will ensure that you will still receive yoru incoming calls if there are any network issues or power failures. This will not forward any calls unless the device is unable to connect at your location. Forwarding Not Reachable. 2. Enter a phone number (full 10-digits) to which 3. Click Save. Call Waiting Call Waiting allows you to receive another call while you are on the phone. R To Activate: select the On radio button next to Call Waiting. To Use: Call waiting is indicated by a double beep. To accept your second call, press the switch hook/flash or talk button. Or, you can hang up the phone to end the current call and the incoming call will ring immediately. Messaging (Voic ) Messaging can be found in the Calling Features page. It gives you full access to all voic functions. including; number of rings and turning on or off. Turning the Voic on/off You can control whether you want the voic system to pick up the phone or not. This can be a useful function when you want all your calls to go to an answering machine at another location. 1. Under the Calling Features tab, click Edit next to Voice Management. 2. Uncheck the following options: a. Send All Calls to Voice Mail. b. Send Busy Calls to Voice Mail. c. Send Unanswered Calls to Voice Mail. 3. Click Save at the bottom of the window. your Inbox only: 1. Click Voice Management On. 2. Select the Radio button next to Forward it to this address. 3. Enter the complete address where you would like to receive your voic messages. 4. Click Save. When a message arrives...: Use unifed messaging Forward it to this address: Sending your voic messages to your inbox and keeping on business voic 1. Click Voice Management On. 2. Select the Radio button next to Use Unified Messaging. 3. Enter the complete address where you would like to receive your voic messages. 4. Click Save. When a message arrives...: Use unifed messaging Forward it to this address: Changing the number of rings: address for new message notifications: On Off a CC of the message to: On Off Transfer on 0 to Phone Number: On Off This function allows you to control the number of rings the caller will hear before going to your voic . 1. Go to the Messaging section under Calling Features. 2. To the right of Greetings, select the number of rings you want each caller to hear prior to going to voic . 3. Click Save at the bottom of the page. Sending Your Voic Messages to [4] Business Voice Voic Instructions

5 Glossary of Services Anonymous Call Rejection : Reject phone calls from callers who have intentionally blocked their Caller ID. Automatic Callback : Monitor busy number and automatically establish call when busy number becomes available. Basic Call Logs : Available in My Phone Manager ; a report that lists all calls recieved, missed and placed. Call Forwarding Always : Sends all inbound calls to any number you specify (long-distance charges my apply). Call Forwarding Busy : Sends all inbound calls to a number that you specify whenever you are currently in a call. Call Forwarding No Answer : Sends all inbound calls to a number you specify if you don t answer your phone within a preset number of rings. Image Key Call Forwarding Not Reachable : Sends all inbound calls to a number that you specify (for example, a mobile phone) if the main line is unreachable due to failure or natural disaster. R To activate: Lift the handset, listen for dial tone T To deactivate: Lift the handset, listen for dial tone Call Forwarding Selective : This feature enables you to forward your calls for up to 12 preprogrammed numbers of your choice. Call Handoff : Allows you to transfer calls to, or from, your cellphone or BendBroadband phones. Call Notify : Notification to your about an incoming call (configured under Call Rules in My Phone Manager). Call Return : Redials the last inbound call even if you don t know who it was. To access call return press. Call Waiting another call. Basic Phone Service Office Phone Service Premium Phone Service : Answer a call while already in T To deactivate: Lift the handset, listen for dial tone Caller ID : Caller ID allows you to see the number and, if available, the name of an incoming caller. You can then decide whether to answer the call. If you choose not to answer the call, the caller will be forwarded to your voic . [5] Business Voice Voic Instructions

6 Glossary of Most Popular Services Message Envelope: The time and date the voic was left as well as the calling party number. Caller ID Block : Block delivery of your Caller ID on all outbound calls. R To activate: Lift the handset, listen for dial tone T To deactivate: Lift the handset, listen for dial tone Incoming Call Director : Enables you to configure multiple ways to handle incoming calls dependent on your current status (Available-In the Office, Available- Out of the Office, Busy or Unavailable) Last Number Redial : Redials the last outbound number called. To access last number redial:. Multiple Call Arrangements : Receive multiple calls at the same time on different devices. Voice Portal : Allows you to remotely access your voice profile so that you can actively manage your call forwarding features and your Call Director features. To access voice portal calling:. Outlook Integration : Integrate your personal contacts from Microsoft Outlook to use as a phone list to make calls via your Web tool; incoming calls can match to Outlook as well to enable display of contact details. Selective Call Acceptance : Allows you to limit incoming calls for up to 12 preprogrammed numbers. All other calls will be forwarded to a message stating that calls are not being accepted at this time. Selective Call Rejection : Program your phone to act as a gatekeeper. Select times of the day to reject all calls, or calls from specific numbers. Sequential Ring : Create a find-me list of numbers to be alerted sequentially for selected calls when you are away from your office. Callers hear a message while the system searches for you. Simultaneous Ring : Allows you to program incoming calls to ring simultaneously on various phones. Speed Dial 8 : Quickly dial preprogrammed numbers by only pressing a few keys. You can program up to eight numbers. To assign a number: Lift the handset and press. Enter the desired speed dial number (2-9) followed by the phone number you wish to assign. the key. To access a preprogrammed speed dial number: the speed-dial number desired followed by. Three-Way Calling : Create a three-way call by adding a third party to a call already in progress. You can also put one call on hold and make a second, private, call with another party. The party on hold will NOT hear the conversation. Voice Mail (a la carte) : An interactive computerized system for answering and routing telephone calls, for recording, saving, and relaying messages. Available as an à la carte option on all BendBroadband s Business Voice plans. To access your voic . For a compete list of Business Voice services offered, please visit: [6] Business Voice Voic Instructions

Anonymous Call Rejection

Anonymous Call Rejection Contents Anonymous Call Rejection 4 Call Block 5 Call Forward 6-7 Call Return 8 Call Waiting 9 Caller ID 10-11 Do Not Disturb 12 Find Me 13 Selective Call Forwarding 14 Speed Dial 15 Three-Way Calling

More information

Office Voice User Guide. User Guide

Office Voice User Guide. User Guide Office Voice User Guide User Guide Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective Call

More information

Clear Choice Communications. Digital Voice Services User Guide

Clear Choice Communications. Digital Voice Services User Guide Clear Choice Communications Digital Voice Services User Guide 2 P a g e * Feature Access Codes *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call

More information

Business Telephone User Guide

Business Telephone User Guide Business Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Business Telephone Service We take pride in providing superior

More information

We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers.

We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers. Welcome to USA Communications Commercial Voice. We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers. This document should answer

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding

More information

Digital Telephone User Guide

Digital Telephone User Guide Digital Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Digital Telephone Service We take pride in providing superior

More information

Digital Voice Services Residential User Guide

Digital Voice Services Residential User Guide Digital Voice Services Residential User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call

More information

TRANS-VIDEO PHONE SERVICE

TRANS-VIDEO PHONE SERVICE TRANS-VIDEO PHONE SERVICE FEATURE GUIDE telephone number username password Manage your account online at: www.trans-video.net/voice.html CONTENTS Address Book Anonymous Call Rejection Call Block Call Logs

More information

Address Book. Store all of your contacts in your online Address Book.

Address Book. Store all of your contacts in your online Address Book. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Logs 7 Call Return 7 Call Waiting 8 Caller ID 9 Do Not Disturb 10 Find Me 11 Outbound Caller ID Block 9 Selective Call

More information

SMALL BUSINESS USER GUIDE

SMALL BUSINESS USER GUIDE SMALL BUSINESS USER GUIDE TABLE OF CONTENTS Anonymous Call Rejection 4 Anywhere 5 Call Block 6 Call Forwarding 7 Call Logs 8 Call Return 8 Call Transfer 8 Call Waiting 9 Caller ID 9 Do Not Disturb 10 Find

More information

1 P a g e. Digital Voice Services Business User Guide

1 P a g e. Digital Voice Services Business User Guide 1 P a g e Digital Voice Services Business User Guide Feature Access Codes *62 Voice Portal *86 Direct Voice Mail Retrieval *77 Anonymous Call Rejection Activation *87 Anonymous Call Rejection Deactivation

More information

Getting to Know Your Cisco VoIP Phone 303G, 504G, 508G and 514G

Getting to Know Your Cisco VoIP Phone 303G, 504G, 508G and 514G Getting to Know Your Cisco VoIP Phone 303G, 504G, 508G and 514G Getting to know your new phone is easy. This guide will help you get started. You ll learn how to: Use the feature buttons Navigate your

More information

RESIDENTIAL DIGITAL VOICE USER GUIDE

RESIDENTIAL DIGITAL VOICE USER GUIDE WELCOME Welcome to USA Communications Digital Voice. We thank you for being our customer; we take pride in providing superior and reliable Residential Digital Voice services to our customers. This document

More information

D I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E. ACN 2007 useng_featuresguide_prdpv_w_092507

D I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E. ACN 2007 useng_featuresguide_prdpv_w_092507 D I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E ACN 2007 useng_featuresguide_prdpv_w_092507 TABLE OF CONTENTS Making Phone Calls... 2 Accessing Your Account

More information

NGT Hosted Digital Voice. User Guide

NGT Hosted Digital Voice. User Guide NGT Hosted Digital Voice User Guide December 2009 Getting Started Making Calls Using Your NGT Hosted Digital Voice service Domestic Dial as you normally would. You can also reference your local telephone

More information

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail Feature Reference This document will provide you with information on and how to use the following features of your phone service with Standard Broadband. Features: Call Forwarding Call Waiting Conference

More information

Features GUIDE. Getting Started with NewWave BUSINESS ADVANTAGE. NewWave Business Solutions Center Contact us today with any questions! 1.866.460.

Features GUIDE. Getting Started with NewWave BUSINESS ADVANTAGE. NewWave Business Solutions Center Contact us today with any questions! 1.866.460. Features GUIDE NewWave Business Solutions Center Contact us today with any questions! newwavebusiness.com Getting Started with NewWave BUSINESS ADVANTAGE VIRTUAL FAX To Setup Virtual Fax: 2. Click Settings

More information

# $ %&' ( $" )% %! $" )$) %! &%& $'('!

# $ %&' ( $ )% %! $ )$) %! &%& $'('! !!" # $ %&' ( $" )% %! $" )$) %! &%& $'('! Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective

More information

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product.

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Hold 7 Call Log 8 Call Return 8 Call Waiting 9 Caller ID 10 Outbound Caller ID Block 10 Outbound Caller ID Deactivation

More information

VoiceManager User Guide Release 2.0

VoiceManager User Guide Release 2.0 VoiceManager User Guide Release 2.0 Cox Communications Policies Terms and Conditions Customer Obligations/911 Disclaimer Refer to item (8) of the Cox Communications Policies, Terms and Conditions, Customer

More information

Digital Voice Services Business User Guide

Digital Voice Services Business User Guide Digital Voice Services Business User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide * Feature Access Codes *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call Forwarding Busy Activation *91 Call Forwarding Busy Deactivation

More information

Premium Digital Voice Solution. User Guide

Premium Digital Voice Solution. User Guide Premium Digital Voice Solution User Guide Table of Contents How to Log into Account Portal & Changing your Password 1 How to Download Toolbar 2 Utilizing Voice Mail 3 Feature Guide & How to Configure

More information

Contents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially

Contents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially Contents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially configure my user access?... 2 The Dashboard... 3 How

More information

Business Phone Service. Calling Features & Instruction Guide

Business Phone Service. Calling Features & Instruction Guide Business Phone Service Calling Features & Instruction Guide HUNTING Hunting is a system that routes phone calls through your phone lines until an idle line is found. CALLER ID PER CALL BLOCKING (67) Pressing

More information

BUSINESS PHONE USER S MANUAL

BUSINESS PHONE USER S MANUAL Wire your business for success Find great business services inside. BUSINESS PHONE USER S MANUAL INSIDE: - PHONE PLANS - HOW TO ACCESS YOUR FEATURES ONLINE CLICK BUSINESS.CABLEONE.NET TODAY! BUSINESS CARE

More information

VIP (Traditional) Home Phone Calling Features

VIP (Traditional) Home Phone Calling Features VIP (Traditional) Home Phone Calling Features This document details each calling feature and its usage. Please note that this document applies only to our VIP Home Phone service for Kitchener-Waterloo,

More information

YOUR HOME PHONE. Horry Telephone Cooperative, Inc.

YOUR HOME PHONE. Horry Telephone Cooperative, Inc. YOUR HOME PHONE Horry Telephone Cooperative, Inc. CONTENTS Calling Features Anonymous Call Rejection page 4 Automatic Busy Redial page 4 Automatic Call Return page 5 Call Forwarding page 6 Call Forwarding

More information

Bristol: (276) 821-6200 Abingdon: (276) 698-3210 Toll Free: 877-835-1272 www.bvu-optinet.com

Bristol: (276) 821-6200 Abingdon: (276) 698-3210 Toll Free: 877-835-1272 www.bvu-optinet.com Bristol: (276) 821-6200 Abingdon: (276) 698-3210 Toll Free: 877-835-1272 www.bvu-optinet.com TABLE OF CONTENTS Contact Information...1 Safety Line...1 Favorite Five...2 Caller ID...2 Call Forwarding...2

More information

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help.

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help. Dear Valued Customer, We are proud to welcome you to the EvenLink s Crystal Clear Digital Phone service. Our network reliability, customer support and value pricing are a great combination. We appreciate

More information

Reject calls from callers who block their Caller ID information so their calls don't even ring on your line.

Reject calls from callers who block their Caller ID information so their calls don't even ring on your line. Anonymous Call Rejection Reject calls from callers who block their Caller ID information so their calls don't even ring on your line. TO ACTIVATE ANONYMOUS CALL REJECTION 1. 2. Press *77 (on a rotary phone,

More information

Business Voice Feature Guide

Business Voice Feature Guide Business Voice Feature Guide TABLE OF CONTENTS Account / Authorization Codes 1 Advanced Hunting 2 Anonymous Call Rejection 2 Anywhere 3 Auto Attendant 4 Call Block 6 Caller ID 6 Call Forwarding 7 Call

More information

Hosted PBX Admin and End User Guide

Hosted PBX Admin and End User Guide Hosted PBX Admin and End User Guide 3/11/15 CONTENTS Account / Authorization Codes 2 Advanced Hunting 3 Anonymous Call Rejection 3 Anywhere 4 Auto Attendant 5 Call Block 7 Caller ID 7 Call Forwarding 8

More information

Note: You will not be notified when or how many calls have been rejected.

Note: You will not be notified when or how many calls have been rejected. Anonymous Call Rejection When you ve turned this service on, any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls. All

More information

Contents. WOW! Phone Reference Guide

Contents. WOW! Phone Reference Guide WOW! Phone Reference Guide Intro to WOW! Phone P-1 WOW! Phone Features P-1 Call Waiting P-1 Call Forwarding P-1 3-Way Calling P-1 Call Return P-1 Anonymous Call Rejection P-2 Caller ID P-2 Caller ID Block

More information

RiOffice Users Manual

RiOffice Users Manual RiOffice Users Manual Rio Networks 9/23/2009 Contents Available Services... 4 Core PBX Features... 4 Voicemail Features... 4 Call Center Features... 4 Call Features... 4 Using Your Phone... 5 Phone Layout...

More information

AVAYA Voicemail Messaging System

AVAYA Voicemail Messaging System The AVAYA Messaging System is similar to your previous voicemail system with a few added features. The phone will automatically route all incoming calls to your voicemail after the third ring or you may

More information

Time Warner Cable Business Class Phone User Guide

Time Warner Cable Business Class Phone User Guide Features of Business Class Phone Caller ID When you receive a call, the name and telephone number of the person calling you is shown on your Caller ID display screen. To use Caller ID: 1. When you receive

More information

Features & Instructions Guide For Your New VoIP Services

Features & Instructions Guide For Your New VoIP Services Features & Instructions Guide For Your New VoIP Services Coast Communications 349 Damon Rd NE Ocean Shores, WA 98569 Phone: 360-289-2252 Fax: 360-289-2750 Email: sales@coastaccess.com WELCOME This Guide

More information

Business Feature Pack

Business Feature Pack Business Feature Pack Purpose: To provide an explanation and example of each feature and service that Bright House Networks Business Solutions offers. Each item will provide the reader with the following:

More information

RESIDENTIAL PHONE FEATURES

RESIDENTIAL PHONE FEATURES RESIDENTIAL PHONE FEATURES User Guide Athens-Dec 9/10 Caller ID The Telephone display screen will show you the caller s name and telephone number, usually after the first complete ring. The service also

More information

TalkBroadband TM Quick Feature Guide

TalkBroadband TM Quick Feature Guide 5-way Calling To include an additional party or parties to the current call: Flash (press quickly and release) the receiver button The call is placed on hold and you hear dial tone. Dial the phone number

More information

vsuite Home Phone Feature Reference

vsuite Home Phone Feature Reference vsuite Home Phone Feature Reference Below is a list of features that are included with your new vsuite telephone service. Should you have any questions or problems with a feature please feel free to contact

More information

Web Portal User Guide Easily set up new calling features, or make changes to existing ones through TouchTone's Business VoIP Web Portal.

Web Portal User Guide Easily set up new calling features, or make changes to existing ones through TouchTone's Business VoIP Web Portal. Web Portal User Guide Easily set up new calling features, or make changes to existing ones through TouchTone's Business VoIP Web Portal. BUSINESS This guide covers: Accessing the Web Portal Setting up

More information

Orbitel. Residential Digital Phone Service User s Guide

Orbitel. Residential Digital Phone Service User s Guide Orbitel Residential Digital Phone Service User s Guide All Rights Reserved Copyright 2005 The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any

More information

IP Centrex User Guide Release 2.0

IP Centrex User Guide Release 2.0 IP Centrex User Guide Release 2.0 2012 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying,

More information

Hosted Voice Quick Start Guide

Hosted Voice Quick Start Guide Hosted Voice Quick Start Guide EATEL 225-621-4100 Welcome Welcome to Hosted Voice from EATEL! This guide is intended to get you up and running for the basic features associated with the product. Pages

More information

Shaw Business SmartVoice Online Feature Management User Guide

Shaw Business SmartVoice Online Feature Management User Guide Shaw Business SmartVoice Online Feature Management User Guide Contents SmartVoice End User Portal User Guide... 3 Logging into the portal... 3 Calling Features...4 Managing incoming calls...4 Alternate

More information

managedip Hosted TDS Table of Contents Calling Features User Guide

managedip Hosted TDS Table of Contents Calling Features User Guide Table of Contents Anonymous Call Rejection... 2 Automatic Callback... 2 Call Forwarding... 3 Call Park/Directed Call Park... 7 Call Park Retrieve... 8 Call Pickup... 8 Call Retrieve... 8 Call Return...

More information

CISCO IP PHONE 6945 Series User Guide

CISCO IP PHONE 6945 Series User Guide CISCO IP PHONE 6945 Series User Guide Notes Page 15 VOICE MAIL Setting up Voice Mail for the First Time: Press the messages key on your phone. Follow the recorded instruction to record your name, record

More information

Business Phone Systems - User Guide Vonage Phone Systems Support

Business Phone Systems - User Guide Vonage Phone Systems Support Business Phone Systems - User Guide Vonage Phone Systems Support Call: 0203 021 1800 Email: support@vonagebusiness.co.uk 1 Contents 1. Introduction 2. Making Calls 3. Transferring Calls 4. Logging into

More information

Verizon Collaboration Plug-In for Microsoft Outlook User Guide

Verizon Collaboration Plug-In for Microsoft Outlook User Guide Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,

More information

VoIP Services User Guide

VoIP Services User Guide VoIP Services User Guide Table of Contents Overview of Services 3 Service Numbers 4 Line Services and Codes 5 Voice Mail 12 Overview of Services This guide is about Tera-Byte's VoIP services for residential

More information

For customers in AL, FL, GA, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPG.U.1303.O

For customers in AL, FL, GA, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPG.U.1303.O wowforbusiness.com Business Services PHONE FEATURES User Guide BPG.U.0.O ANONYMOUS CALL REJECTION. It s easy to activate and start blocking anonymous calls. Simply lift the receiver and press *.. When

More information

Contents. Business Solutions. Page

Contents. Business Solutions. Page C 2012 Contents Page Premium User Toolbar Assistant... 2 First Time Login... 4 Login Button... 4 Subsequent Use... 5 Dial Number... 6 Redial Number... 6 Dial from Contacts (Outlook Edition)... 6 Dialing

More information

All Rights Reserved. Copyright 2009

All Rights Reserved. Copyright 2009 IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services

More information

VoiceManager User Guide Release 2.0

VoiceManager User Guide Release 2.0 VoiceManager User Guide Release 2.0 Table of Contents 2013 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic,

More information

Business Phone System Administrator

Business Phone System Administrator Vonage Business Phone System Business Phone System Administrator User Guide Contents 1. Introduction 2. Logging into the online Portal 3. Personalising your extensions 4. Call Handling Introduction 5.

More information

PBX Administrator Guide

PBX Administrator Guide DDev8.10 1 PBX Administrator Guide URL for the site is https://hostedpbx.voxnetinc.com/login.php Enter you Username E mail address Enter your Password - Your extension The HOME page opens Here you can

More information

Vonage Anywhere. User Guide. Document Version 1.1

Vonage Anywhere. User Guide. Document Version 1.1 Vonage Anywhere User Guide Document Version 1.1 Table of Contents 1 Introduction... 3 1.1 About This Guide... 3 1.2 Overview... 3 2 First Time Setup... 4 2.1 Initial Setup... 4 2.2 Selective Criteria...

More information

VoiceManager IP Centrex User Guide Release 2.0

VoiceManager IP Centrex User Guide Release 2.0 VoiceManager IP Centrex User Guide Release 2.0 2012 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical,

More information

Online Tools. CommPortal. Go to http://myphone.bayring.com. User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password

Online Tools. CommPortal. Go to http://myphone.bayring.com. User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password CommPortal Go to http://myphone.bayring.com User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password Dashboard The dashboard provides a way to quickly access some of your

More information

Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu. Updated on 7/11/2014

Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu. Updated on 7/11/2014 Cisco VoIP 79XX Phones Reference Guide ICIT Technology Training and Advancement training@uww.edu Updated on 7/11/2014 1 TABLE OF CONTENTS 2 Phone Overview... 4 2.1 Phone Terms... 5 3 Operating Your Phone...

More information

SmartVoice. PRI, CAS & SIP DID Features. Quick Reference Feature Guide

SmartVoice. PRI, CAS & SIP DID Features. Quick Reference Feature Guide Quick Reference Feature Guide SmartVoice PRI, CAS & SIP DID Features Quick Reference CODE FUNCTION Activate 72 76 78 94 67 82 21 40 98 22 55 62 Feature Access Code Calls (Always) Busy Call Forward No Answer

More information

Premium Feature Pack

Premium Feature Pack Premium Feature Pack Purpose: To provide an explanation and example of each feature and service that Bright House Networks Business Solutions offers. Each item will provide the reader with the following:

More information

Hosted PBX Administrator Quick Start Guide

Hosted PBX Administrator Quick Start Guide Hosted PBX Administrator Quick Start Guide 3/11/15 LOGIN Go to http://portal.hpbx.telepacific.net/ You can also login from insidetelepacific.com/portals/tpac-portals.asp, select TelePacific Hosted PBX.

More information

Analog Business Phone User Guide

Analog Business Phone User Guide Analog Business Phone User Guide Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option

More information

All Rights Reserved. Release 5.5, October 2008

All Rights Reserved. Release 5.5, October 2008 All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from IDT/Net2Phone is strictly

More information

This service allows you to talk to the 3rd party before transferring the original called party to them. To use Attended Call transfer:

This service allows you to talk to the 3rd party before transferring the original called party to them. To use Attended Call transfer: Calling Features Attend Call Transfer Auto Redial Anonymous Call Rejection Call Blocking Call Forward Busy Line Call Forward Don't Answer Call Forwarding Remote Access Call Forwarding Universal Call Holding

More information

Hosted VoIP Phone System. Desktop Toolbar User Guide

Hosted VoIP Phone System. Desktop Toolbar User Guide Hosted VoIP Phone System Desktop Toolbar User Guide Contents 1 Introduction... 3 1.1 System Requirements... 3 2 Installing the Telesystem Hosted VoIP Toolbar... 4 3 Accessing the Hosted VoIP Toolbar...

More information

Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102.

Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102. Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102. With these instructions, you will: 1. Record your greeting. 2. Configure your 911 setting. 3. Learn how

More information

Outlook Integrated Toolbar Guide

Outlook Integrated Toolbar Guide Outlook Integrated Toolbar Guide Guide Description This guide will introduce you to the Outlook Toolbar that can be used to administer some of the advanced features of your phone. The toolbar gives convenient

More information

To activate Anonymous Call Rejection: 1. Lift the receiver and listen for dial tone. 2. Dial *77. 3. Listen for confirmation tone, hang up.

To activate Anonymous Call Rejection: 1. Lift the receiver and listen for dial tone. 2. Dial *77. 3. Listen for confirmation tone, hang up. Anonymous Call Rejection Anonymous Call Rejection allows a customer to deny any calls from ringing the line if the calling party has blocked the identification number. The calling party receives a message

More information

Big Sandy Res Premium Hosted VoIP Solution. Product Feature Guide

Big Sandy Res Premium Hosted VoIP Solution. Product Feature Guide Big Sandy Res Premium Hosted VoIP Solution Product Feature Guide January 2007 Big Sandy Res Premium Features Alternate Numbers Anonymous Call Rejection Automatic Callback (intragroup) Call Forwarding (Always,

More information

Anonymous Call Rejection Refuse calls from those who have blocked their numbers.

Anonymous Call Rejection Refuse calls from those who have blocked their numbers. How to Use Your Digital Voice Features Effective 01/12/15 To learn how to use your voice features, locate your service by selecting from the Quick Links that follow, or, you can find the same instructions

More information

Conference Feature Pack

Conference Feature Pack Conference Feature Pack Purpose: To provide an explanation and example of each feature and service that Bright House Networks Business Solutions offers. Each item will provide the reader with the following:

More information

Verizon Collaboration Plug-In for Microsoft Outlook User Guide

Verizon Collaboration Plug-In for Microsoft Outlook User Guide Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,

More information

ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE

ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE ACN CALLING PLAN FEATURES ALABAMA GEORGIA FLORIDA KENTUCKY LOUISIANA NORTH CAROLINA SOUTH CAROLINA TENNESSEE USING YOUR NEW FEATURES ACN customers can select from a variety of calling features each designed

More information

Telephone User Guide 9404 and 9408 Models

Telephone User Guide 9404 and 9408 Models Telephone User Guide 9404 and 9408 Models May 2013 Introduction - the 9404 and 9408 Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a History

More information

Using the Cisco IP Phone System

Using the Cisco IP Phone System Using the Cisco IP Phone System Chapter 0 The Cisco IP Phones 7970 and 7960G are full-feature telephones that provide voice communication over the same data network that your computer uses, allowing you

More information

Digital Phone User Guide. 911 S. Primrose, Suite E, Monrovia, CA 91016 877-899-8898 championbroadband.com

Digital Phone User Guide. 911 S. Primrose, Suite E, Monrovia, CA 91016 877-899-8898 championbroadband.com Digital Phone User Guide 911 S. Primrose, Suite E, Monrovia, CA 91016 877-899-8898 championbroadband.com Champion Digital Phone User Guide Welcome to the Champion Broadband Digital Phone Calling Plan.

More information

Anonymous Call Rejection

Anonymous Call Rejection Anonymous Call Rejection Don t waste time taking calls you don t want. Anonymous Call Rejection (ACR) allows you to block incoming calls from people who use *67 to block their phone number as well as calls

More information

Cisco Unified Communications System End-User Guide

Cisco Unified Communications System End-User Guide Cisco Unified Communications System End-User Guide Version 1.0 Revised July 25, 2012 Customized for Neptune School District Note: Information in this document is drawn from Cisco documentation. These guides

More information

Verizon Business National Unified Messaging Service Enhanced Service Guide

Verizon Business National Unified Messaging Service Enhanced Service Guide USER GUIDE Voice Verizon Business National Unified Messaging Service Enhanced Service Guide What Is Unified Messaging? Verizon Business National Unified Messaging Service is an interactive voicemail system

More information

XO Hosted PBX. XO Hosted PBX. MyPhone Portal User Guide. Document version: 2.02. Issue date: 17 May 2013

XO Hosted PBX. XO Hosted PBX. MyPhone Portal User Guide. Document version: 2.02. Issue date: 17 May 2013 XO Hosted PBX MyPhone Portal User Guide Document version: 2.02 Issue date: 17 May 2013 Table of Contents Table of Contents... i About this Document... 1 Accessing MyPhone... 1 The MyPhone User Interface...

More information

Your Phones Display and Buttons. Using Your Phone. Personalising Your Phone. Call Handling Features

Your Phones Display and Buttons. Using Your Phone. Personalising Your Phone. Call Handling Features Your Phones Display and Buttons Using Your Phone Using Line Keys Using Busy Lamp Fields Handling Missed Calls Do Not Disturb Making Calls Taking Calls Taking Multiple Calls Accessing Voicemail Personalising

More information

Phone System Guide Handout

Phone System Guide Handout Phone System Guide Handout Union Institute & University September 2012 Rev 1 9/6/2012 1 Contents Union Institute & University... 1 Introduction... 4 Section 1 Phone System Voicemail:... 5 Section 2 Phone

More information

Advanced Seat Fact Sheet

Advanced Seat Fact Sheet DigiDial-VoIP Advanced service makes your telephone work for you Transform your current, costly, closed and proprietary phone system into a cost-effective, IP-based communications tool for all your employees,

More information

All Rights Reserved. Release 5.6, March 2009

All Rights Reserved. Release 5.6, March 2009 All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from IDT/Net2Phone is strictly

More information

Person Calling dials Main line number First additional number Second additional number

Person Calling dials Main line number First additional number Second additional number Call Waiting While you re on a call, Call Waiting alerts you that you have another incoming call. s If two calls are on a line at one time, anyone calling will receive a busy signal. The Call Waiting beep

More information

INTEGRATED COMMUNICATIONS SOLUTION USER GUIDE BUSINESS SOLUTIONS. How can we help

INTEGRATED COMMUNICATIONS SOLUTION USER GUIDE BUSINESS SOLUTIONS. How can we help INTEGRATED COMMUNICATIONS SOLUTION USER GUIDE BUSINESS SOLUTIONS How can we help you? GET THE POWER OF BUSINESS + WORKING FOR YOU. Keep this user guide handy for quick and easy reference to the many features

More information

Cisco Unified Communications System End-User Guide

Cisco Unified Communications System End-User Guide Cisco Unified Communications System End-User Guide Version 1.0 Revised 11/19/2012 Customized for East Orange School District Note: Information in this document is drawn from Cisco documentation. These

More information

Password: Your voice mail password

Password: Your voice mail password CommPortal Go to http://myphone.bayring.com Number: Your 10-digit telephone number (no dashes) Password: Your voice mail password Dashboard The dashboard provides a way to quickly access some of your key

More information

Xpressions Web Assistant

Xpressions Web Assistant Xpressions Web Assistant Accessing your voicemail via the web Information Technology Services Outreach and Distance Learning Technologies 1 Copyright 2014 KSU Department of Information Technology Services

More information

My Hosted PBX Portal User Guide https://mypbx.primus.ca/

My Hosted PBX Portal User Guide https://mypbx.primus.ca/ My Hosted PBX Portal User Guide https://mypbx.primus.ca/ Quick Click Features Call Log Tab Directory Tab Voice Mail Tab Phone Control Tab Concierge Tab Call treatments Find Me Follow Me Remote Phone Call

More information

Voice Portal and Auto Attendant ADMIN GUIDE

Voice Portal and Auto Attendant ADMIN GUIDE Voice Portal and Auto Attendant ADMIN GUIDE Virtual PBX Broadsoft Voice Portal and Auto Attendant ADMIN GUIDE Virtual PBX Broadsoft CONTENTS 1.0 Voice Portal 1 1.1 Overview 1 1.2 Accessing Your Voice Portal

More information

MySphere Assistant User Guide

MySphere Assistant User Guide MySphere Assistant User Guide Release 070420 Document Version 1 TeleSphere 9237 E. Via de Ventura Blvd. 2 nd Floor Scottsdale, AZ 85258 888-MYSPHERE 480.385.7007 WWW.TELESPHERE.COM Page 1 of 44 Table of

More information