AdvOSS Value Proposition to Partners

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "AdvOSS Value Proposition to Partners"

Transcription

1 AdvOSS Value Proposition to Partners

2 Overview 1. AdvOSS Product Lines 2. Highlighted Solution Wi-Max CSN 3. Partner Programs & Services 4. Economics & AdvOSS Solution Pricing 5. Typical Deployment schedule

3 AdvOSS Product Lines Service Charging CRM Converged Billing Charging & Rating Engine Voucher Management Franchisee Management Interconnect Billing Provisioning Engine Service Management AAA Server (RADIUS & DIAMETER) Policy Server HSS (Home Subscriber Server) NMS (Network Management System) Mediation Service Delivery Session Border Controller LCR (Least Cost Routing) Engine SIP Trunking AS Residential VoIP AS Phone2Phone AS Service Delivery Platform

4 Service Charging Products CRM & Order Management Provisioning Engine Converged Billing Charging & Rating Engine Voucher Management Franchisee Management Interconnect Billing

5 Service Management Products AAA Server Policy Server HSS (Home Subscriber Server) Mediation

6 Service Delivery Products SBC (Session Border Controller) SIP Application Servers LCR (Least Cost Routing) Engine Serves as Network Entry and Exit Point Signaling and Media Proxying NAT Traversal Location Server & Registrar Topology Hiding Admission Control at Ingress and Egress Residential VoIP AS (Class 5) with Fixed Mobile Convergence SIP Trunking AS Phone2Phone AS Least Cost Routing No Loss Routing Concurrency Check Failover Routing Jurisdictional Routing QOS based Routing SIP Interface RADIUS Interface Number Portability Lookup

7 Wi-Max CSN Solution

8 AdvOSS Partner Programs Services 0 AdvOSS is primarily a development company and would eventually like to move within our core competence 0 AdvOSS makes sure that full ownership of the SLA is taken care of for the Service Provider whether the services are provided by AdvOSS alone or AdvOSS and partners working together. 0 AdvOSS provides full support in all cases to its partners, so that complete value can be delivered to the customer.

9 Services 0 AdvOSS works with its partners all the way from pre-sales to post-launch offering different Services in different roles during the process. 0 Services can be broadly categorized as: 0 Pre-Sales 0 Post-Sales With Post-Sales services again broadly categorized into 0 Pre-Launch 0 Post-Launch Our Partner MoU defines all these services is more details and the responsibilities for each role in the process. URL

10 Pre-Sales Services 0 Business Development: Proof of Concept creation 0 Sales: System Analysis & Design

11 Proof of concept creation Objective: To work with the Prospect to convince that the product works in their environment and delivers what they need AdvOSS Support: AdvOSS will appoint a pre-sales engineer to carry through the PoC process working closely with Partner Charges to Partner: Usually None

12 System analysis and Design 0 Objective: Prepare a detailed Technical Solution Document to be made part of RFP response. 0 AdvOSS Support: Provides a Pre-Sales Engineer to work with partners 0 Cost to partners: Usually none Details available in Partner MoU

13 System analysis and Design Tasks 0 Solution Design 0 Gap Analysis and Compliance 0 Interface and Integration Analysis 0 Functional Customization Analysis 0 Integration Customization Analysis 0 Capacity & Dimensioning Analysis 0 Infrastructure Requirement Analysis 0 Project Delivery Plan Design

14 Post-Sales Services (Pre-Launch) 0 Detailed Design 0 Infrastructure Setup 0 Customization 0 Commissioning 0 Training Details covered in Partner MoU

15 Detailed Design Preparation 0 Policy: Preferred to be done by partners in full collaboration with AdvOSS 0 Deliverables: 0 Low Level Design Document 0 Statement of Work (SOW) document 0 Detailed Project Execution Plan Cost to Partners: Usually covered under financial quote

16 Infrastructure and network setup 0 Policy: Preferred to be done by partners. 0 Deliverables: 0 A Network Topology Diagram matching the Deployment Document

17 Customization 0 Objective: To meet any remaining needs in the RFP not covered in the products out of the box 0 Policy: Preferred to be done by AdvOSS with continuous feedback from partners 0 AdvOSS Support: An Account Manager will be assigned 0 Cost to Partners: Usually covered under total solution quote.

18 Customization Customization will include: 0 Functionality Customizations 0 Integration Customizations Details are covered in Partner MoU

19 Commissioning 0 Policy: Preferred to be done by partners in full collaboration with AdvOSS 0 Deliverable: Network Ready for Use 0 Cost to Partner: Covered under financial quote 0 Includes the following tasks: 0 Installation 0 Configuration 0 Integration 0 Migration (if required)

20 Installation (Part of Commissioning) 0 Installation 0 Deliverables 0 Installation of database servers 0 Installation of Operating systems 0 Installation of Software and applications on Servers 0 Installation of Security mechanisms AdvOSS Support: Detailed collateral and training at each step

21 Configuration (Part of Commissioning) Objective: Deliver a fully connected network AdvOSS Support: Detailed collateral and training at each step

22 Configuration (Part of Commissioning) 0 Deliverables: 0 Network Configuration 0 Connectivity among different software applications and devices using the Network Topology Diagram 0 Resource Configuration 0 Allocating resources (disk spaces, RAM, CPU, networking etc) 0 Platform Configuration 0 All scheduled processes supposed to be running on platform 0 Database Configuration 0 Required databases and initial user logins, default data required for the root or SuperAdmin 0 Interface Configuration 0 User interface servers and applications setup, XML schemas etc. 0 High Availability Configuration 0 High Availability and fail-over scenarios as per the deployment guidelines. 0 User Account Configuration 0 Initial user accounts nd setting their privileges 0 Application Configuration 0 Populating values in configuration files that otherwise cannot be done through provided User Interfaces

23 Integration Objective: Deliver a fully communicating network 0 AdvOSS categorizes integration in two phases: 1. Integration Development Policy: Preferred to be done by AdvOSS with continuous feedback from partners 2. Integration Deployment Policy: Preferred to be done by partners in full collaboration with AdvOSS Cost to Partner: Usually covered under financial quote

24 Training AdvOSS strategy for training is to: 0 Train its partners such that they are fully empowered to take on different tasks and roles during Pre-Sales and Post-Sales as identified above. 0 Enable the partners to train the customer directly with full support from AdvOSS.

25 Post-Launch Services 0 Operations 0 Network, System and Database Administration 0 Monitoring and Alerting 0 Maintenance and Updates 0 Change Requests 0 Level 1 Support 0 Level 2 and 3 Support 0 Development All detailed are captured in SLA at URL

26 Administration, operations and Monitoring (Post-Launch) 0 For the following tasks, AdvOSS preferred policy is that they should be performed by operator itself, or by partners if they provide Post-Sales Managed Services to operators 0 Infrastructure and Network Administration 0 Systems and Platform Administration 0 Database Administration 0 Operations 0 Monitoring and Alerting

27 Administration, operations and Monitoring (Post-Launch) AdvOSS will provide detailed operational documents for: 0 Infrastructure and Network Administration 0 Systems and Platform Administration 0 Database Administration 0 Operations 0 Monitoring and Alerting

28 Maintenance and updates (Post-Launch) 0 Policy: Preferred to be done by partners in full collaboration with AdvOSS 0 AdvOSS provides the patches and partners will deploy them in collaboration with AdvOSS 0 Includes: 0 Maintenance Patches 0 Bug fixes 0 Performance enhancements 0 Missing or incomplete items in original customization 0 Other functionality purposefully carried over from prelaunch to post-launch work.

29 Minor Change requests (Post-Launch) 0 Policy: Preferred to be done by AdvOSS with continuous feedback from partners 0 May include: 0 New work flows in GUI 0 New scripts in Applications 0 New rules in Rules based engines 0 New reports in Business Intelligence 0 New APIs required for operational support 0 Changes to integration call flows with other network elements

30 Level 1 Support 0 AdvOSS categorizes support into three levels. The definitions of the three levels are given AdvOSS SLA and can be found here: 0 Level 1 Support 0 Policy: Preferred to be done by partners in full collaboration with AdvOSS

31 Level 2 and 3 Support Level 2 support is anything requiring a Subject Matter Expert and Level 3 support is anything requiring a Development Engineer. 0 Level 2 Support 0 Preferred to be done by AdvOSS 0 Level 3 support 0 Preferred to be done by AdvOSS Cost to Partners: Usually covered for one or two year under financial quote

32 Economics (AdvOSS Solution Pricing) AdvOSS prefers giving one full product line as a solution to a customer. Prices given in subsequent slides includes the following services 0 License for Products 0 Level 1 support for one year 0 Level 2 and 3 support for one year 0 Preferred Roles assumed by AdvOSS for a full % availability SLA

33 Economics (AdvOSS Solution Pricing) Discounts depend on the Pre-Launch roles performed. Assuming partner does the Marketing, Business Development, Sales and System Integration itself, the following are indicative numbers. Small Service Providers 50K subscribers: List Price: $600K for each product line For the full range, it will be $1.8 million for all three product lines Partner Suggested Prices: $250K for individual Product Line (58% off list price) $200K per Product Line in combination or $600K for all three Product Lines (66% off list price)

34 Economics (AdvOSS Solution Pricing) Medium Size Service Providers 500K subscribers: List price $2 Million for each product line. Partner Suggested Prices: $800K for each product line (60% off list price) $666K for each product line in combination or $2 million for all three product lines (66% off list price) Less than small, Large and Very Large Service Providers: To be negotiated on a case to case basis For details of what roles AdvOSS will assume in the above mentioned suggested price, please click here for standard AdvOSS Service Level Agreement

35 Typical Deployment schedule Typical Deployment timeframe for AdvOSS Solution deployment may spans weeks after receiving PO. This includes timelines for Logistics (Shipment, clearance of HW & Infrastructure readiness) that need to be managed by Customer/Partner

36 Typical Deployment schedule

37 Thank You For any further query and business with us please feel free to contact us at Canada office: Suite 120, Shellbridge Way Richmond, British Columbia V6X 2W8, Canada Tel: +1 (604)

AdvOSS Session Border Controller

AdvOSS Session Border Controller AdvOSS Session Border Controller Product Data Sheet Find latest copy of this document from http://www.advoss.com/pdf/advoss-sbc-productdatasheet.pdf Copyright AdvOSS.com, 2007-2011 All Rights Reserved

More information

Session Border Controller

Session Border Controller Session Border Controller SBC OVERVIEW: Media Routes SBC is an advanced, comprehensive Policy enforcement point, Session Management and Service Orchestration engine deployed as a network border element

More information

ADVOSS SIP APPLICATION SERVERS

ADVOSS SIP APPLICATION SERVERS ADVOSS SIP APPLICATION SERVERS PRODUCT DATA SHEET COPYRIGHT ADVOSS.COM, 2007 2011 ALL RIGHTS RESERVED This document is property of AdvOSS Page 1 TABLE OF CONTENTS 1 AdvOSS SIP Application Servers... 3

More information

Advanced LCR (Least Cost Router) With SIP Proxy Server

Advanced LCR (Least Cost Router) With SIP Proxy Server With SIP Proxy Server It s all about Reducing Cost!!! WHY ADVANCED LCR (Least Cost Routing) Advanced LCR is a product by Advanced Communications; the same parent company of AdvancedVoIP.com, a widely used

More information

Mobile Voice Off-Load

Mobile Voice Off-Load Mobile Voice Off-Load An AdvOSS Solution White Paper Latest version of this white paper can always be found at: http://advoss.com/resources/whitepapers/mobile-voice-offload.pdf For more information, contact

More information

Installation & Configuration Guide Version 1.0. TekSIP Route Server Version 1.0 - Installation & Configuration Guide

Installation & Configuration Guide Version 1.0. TekSIP Route Server Version 1.0 - Installation & Configuration Guide TekSIP Route Server Installation & Configuration Guide Version 1.0 2011 Yasin KAPLAN - http://www.teksip.com/ 1 Document Revision 1.1 http://www.teksip.com/ TekSIP Route Server is built by Yasin KAPLAN

More information

SIP Proxy. SIP Proxy. Bicom SYSTEMS. SIP Proxy... Advanced Simplicity

SIP Proxy. SIP Proxy. Bicom SYSTEMS. SIP Proxy... Advanced Simplicity Session border controller solution offering high performance, security and SIP compliance connectivity. 1 DIAGRAM : Registration SIP Client registration for all users (, Business, Hosted PBXware and Wholesale)

More information

Configuring an Etherspeak SIP Trunk in Microsoft Lync 2013

Configuring an Etherspeak SIP Trunk in Microsoft Lync 2013 Configuring an Etherspeak SIP Trunk in Microsoft Lync 2013 This is to cover the steps needed for basic functionality to communicate with Etherspeak s SIP trunking service. Many environments are different

More information

Using DNS SRV to Provide High Availability Scenarios

Using DNS SRV to Provide High Availability Scenarios AN-SBC-100 Sangoma Session Border Controllers Using DNS SRV to Provide High Availability Scenarios Contents 1. Sangoma Session Border Controllers - High Availability Solution...1 2. What is DNS SRV?...1

More information

OpenSIPS networking the VoIP

OpenSIPS networking the VoIP pensips networking the VoIP Bogdan-Andrei Iancu CE Voice System Founder pensips Project What is pensips pensips is an open source, GPLed SIP server with High scalability (up to thousands of calls per second

More information

Release the full potential of your Cisco Call Manager with Ingate Systems

Release the full potential of your Cisco Call Manager with Ingate Systems Release the full potential of your Cisco Call Manager with Ingate Systems -Save cost with flexible connection to Service Providers. -Save mobile costs, give VoIP mobility to your workforce. -Setup an effective

More information

Introduction to DE-CIX NGN. Andreas Sturm andreas.sturm@de-cix.net

Introduction to DE-CIX NGN. Andreas Sturm andreas.sturm@de-cix.net Introduction to DE-CIX NGN Andreas Sturm andreas.sturm@de-cix.net Today s Situation: How does it look like? Current situation Carrier s Data and Voice business operations are controlled by different departments

More information

Acme Packet Net-Net SIP Multimedia-Xpress

Acme Packet Net-Net SIP Multimedia-Xpress Acme Packet Net-Net SIP Overview Net-Net SIP (SMX) combines IP Multimedia Subsystem (IMS) session management with leading session border control (SBC) functions to reduce the complexity and cost of delivering

More information

Vega 100G and Vega 200G Gamma Config Guide

Vega 100G and Vega 200G Gamma Config Guide Vega 100G and Vega 200G Gamma Config Guide This document aims to go through the steps necessary to configure the Vega SBC to be used with a Gamma SIP Trunk. When a SIP trunk is provisioned by Gamma a list

More information

VoIP Services in an SRC-Managed Network

VoIP Services in an SRC-Managed Network VoIP Services in an SRC-Managed Network Modified: 2015-06-23 Juniper Networks, Inc. 1133 Innovation Way Sunnyvale, California 94089 USA 408-745-2000 www.juniper.net All rights reserved. Juniper Networks,

More information

S-Series SBC Interconnect Solutions. A GENBAND Application Note May 2009

S-Series SBC Interconnect Solutions. A GENBAND Application Note May 2009 S-Series SBC Interconnect Solutions A GENBAND Application Note May 2009 Business Requirements A ubiquitous global voice service offering is the challenge among today s large service providers. The need

More information

The role of the Session Border Controller in a GENBAND SIP Business Trunking Solution. SIPCONNECT is a certification mark of the SIP Forum, LLC.

The role of the Session Border Controller in a GENBAND SIP Business Trunking Solution. SIPCONNECT is a certification mark of the SIP Forum, LLC. The role of the Session Border Controller in a GENBAND SIP Business Trunking Solution SIPCONNECT is a certification mark of the SIP Forum, LLC. White Paper February 2011 Introduction Today s businesses

More information

Palladion for Service Providers

Palladion for Service Providers Palladion for Service Providers Overview The Palladion Software Suite is a real-time, end-to-end service monitoring, troubleshooting and analytics solution that provides unprecedented insight into VoIP

More information

How to Configure the Allworx 6x, 24x and 48x for use with Integra Telecom SIP Solutions

How to Configure the Allworx 6x, 24x and 48x for use with Integra Telecom SIP Solutions How to Configure the Allworx 6x, 24x and 48x for use with Integra Telecom SIP Solutions Overview: This document provides a reference for configuration of the Allworx 6x IP PBX to connect to Integra Telecom

More information

Configuring a Pure-IP SIP Trunk in Lync 2013

Configuring a Pure-IP SIP Trunk in Lync 2013 Configuring a Pure-IP SIP Trunk in Lync 2013 Contents Configuring a Pure-IP SIP Trunk in Lync 2013... 1 Introduction - Product version: Microsoft Lync Server 2013... 2 Pure-IP SIP Trunk configuration tasks...

More information

Hosted PBX client or provider site? or how to manage PBX clouds with OpenSIPS

Hosted PBX client or provider site? or how to manage PBX clouds with OpenSIPS Hosted PBX client or provider site? or how to manage PBX clouds with pensips Bogdan-Andrei Iancu Founder pensips Project pen What is pensips GPL, pen Source project tens of contributers, community of thousands

More information

EXPLOITING SIMILARITIES BETWEEN SIP AND RAS: THE ROLE OF THE RAS PROVIDER IN INTERNET TELEPHONY. Nick Marly, Dominique Chantrain, Jurgen Hofkens

EXPLOITING SIMILARITIES BETWEEN SIP AND RAS: THE ROLE OF THE RAS PROVIDER IN INTERNET TELEPHONY. Nick Marly, Dominique Chantrain, Jurgen Hofkens Nick Marly, Dominique Chantrain, Jurgen Hofkens Alcatel Francis Wellesplein 1 B-2018 Antwerp Belgium Key Theme T3 Tel : (+32) 3 240 7767 Fax : (+32) 3 240 8485 E-mail : Nick.Marly@alcatel.be Tel : (+32)

More information

End to End WiMAX Network Solution

End to End WiMAX Network Solution End to End WiMAX Network Solution Vision & Strategy Target Markets & Application Be first-to-market in providing affordable, reliable, and easily accessible wireless broadband services in emerging and

More information

SIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER

SIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER SIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER Overview SIP trunking is the most affordable and flexible way to connect an IP PBX to the Public Switched Telephone Network (PSTN). SIP

More information

Configuring a Mediatrix 500 / 600 Enterprise SIP Trunk SBC June 28, 2011

Configuring a Mediatrix 500 / 600 Enterprise SIP Trunk SBC June 28, 2011 Configuring a Mediatrix 500 / 600 Enterprise SIP Trunk SBC June 28, 2011 Proprietary 2011 Media5 Corporation Table of Contents Introduction... 3 Solution Overview... 3 Network Topology... 4 Network Configuration...

More information

9-1-1 Services for Interconnected VoIP and Local Exchange Carriers

9-1-1 Services for Interconnected VoIP and Local Exchange Carriers WHITE PAPER 9-1-1 Services for Interconnected VoIP and Local Exchange Carriers Frequently Asked s 9-1-1 Services for Interconnected VoIP and Local Exchange Carriers Frequently Asked s 2 WHITE PAPER 9-1-1

More information

EarthLink Business SIP Trunking. NEC SV8100 IP PBX Customer Configuration Guide

EarthLink Business SIP Trunking. NEC SV8100 IP PBX Customer Configuration Guide EarthLink Business SIP Trunking NEC SV8100 IP PBX Customer Configuration Guide Publication History First Release: Version 1.0 August 30, 2011 CHANGE HISTORY Version Date Change Details Changed By 1.0 8/30/2011

More information

Business Use Cases enabled by Policy- Centric Networks

Business Use Cases enabled by Policy- Centric Networks Business Use Cases enabled by Policy- Centric Networks An AdvOSS Solution Whitepaper Author: Farhan Zaidi Contact: farhan.zaidi@advoss.com Latest version of this white paper can always be found at http://advoss.com/resources/whitepapers/business-use-cases-enabled-by-policy-centricnetworks.pdf

More information

Terminology and Definitions Acronyms and Abbreviations Acknowledgement

Terminology and Definitions Acronyms and Abbreviations Acknowledgement Contents Foreword Terminology and Definitions Acronyms and Abbreviations Acknowledgement xiii xv xvii xxi 1 Introduction 1 1.1 General Introduction 1 1.2 On Voice over IP and Telephony over IP 2 1.3 Context

More information

Introduction to TransNexus OSS/BSS

Introduction to TransNexus OSS/BSS Introduction to TransNexus OSS/BSS The TransNexus Operations and Billing Support System (OSS/BSS) is a complete software solution for managing interconnect or peering traffic among VoIP networks. The TransNexus

More information

ETSI TS 182 023 V2.1.1 (2009-01) Technical Specification

ETSI TS 182 023 V2.1.1 (2009-01) Technical Specification TS 182 023 V2.1.1 (2009-01) Technical Specification Telecommunications and Internet converged Services and Protocols for Advanced Networking (TISPAN); Core and enterprise NGN interaction scenarios; Architecture

More information

Session Border Controller

Session Border Controller CHAPTER 13 This chapter describes the level of support that Cisco ANA provides for (SBC), as follows: Technology Description, page 13-1 Information Model Objects (IMOs), page 13-2 Vendor-Specific Inventory

More information

Avaya Learning Companion Guide

Avaya Learning Companion Guide Avaya Learning Companion Guide for the Session Border Controller Implementation and Maintenance Knowledge Access (5U00090E) Version 0.5 April 15, 2014 Page 1 Table of Contents About this Guide... 3 Offering

More information

ABC SBC: Charging and Accounting. FRAFOS GmbH

ABC SBC: Charging and Accounting. FRAFOS GmbH ABC SBC: Charging and Accounting FRAFOS GmbH Integrating Charging and Session Control SBCs play a central role in deciding which users and which traffic get access to a provider s services. The decision

More information

Enabling Users for Lync services

Enabling Users for Lync services Enabling Users for Lync services 1) Login to collaborate.widevoice Server as admin user 2) Open Lync Server control Panel as Run As Administrator 3) Click on Users option and click Enable Users option

More information

Technical Configuration Notes

Technical Configuration Notes MITEL SIP CoE Technical Configuration Notes Configure MCD for use with OpenIP SIP Trunking service SIP CoE 11-4940-00186 NOTICE The information contained in this document is believed to be accurate in

More information

Application Management Services (AMS)

Application Management Services (AMS) Contents 1. AMS : An Overview 2. AMS : Models 3. Delivery Organization 4. Processes & Tools 5. Transition Methodology 6. Pricing Application Management Services (AMS) Enterprise Application Services Capability

More information

Session Border Controller and IP Multimedia Standards. Mika Lehtinen mika.lehtinen@teliasonera.com

Session Border Controller and IP Multimedia Standards. Mika Lehtinen mika.lehtinen@teliasonera.com Session Border Controller and IP Multimedia Standards Mika Lehtinen mika.lehtinen@teliasonera.com December 1, 2005 Contents Introduction Motivation Research problem Research method Results Conclusion December

More information

Your new VoIP Network is working great Right? How to Know. April 2012 WHITE PAPER

Your new VoIP Network is working great Right? How to Know. April 2012 WHITE PAPER Your new VoIP Network is working great Right? How to Know April 2012 Executive Summary This paper discusses the importance of measuring and monitoring the voice quality of VoIP calls traversing the data

More information

EarthLink Business SIP Trunking. Toshiba IPedge Customer Configuration Guide

EarthLink Business SIP Trunking. Toshiba IPedge Customer Configuration Guide EarthLink Business SIP Trunking Toshiba IPedge Customer Configuration Guide Publication History First Release: Version 1.0 August 30, 2011 CHANGE HISTORY Version Date Change Details Changed By 1.0 8/30/2011

More information

VoIP Laboratory A Creating a local private telephony network in a rural community

VoIP Laboratory A Creating a local private telephony network in a rural community VoIP Laboratory A Creating a local private telephony network in a rural community (cc) Creative Commons Share Alike Non Commercial Attribution 3 This laboratory focus on building local Voice infrastructure

More information

SIP Trunking Configuration with

SIP Trunking Configuration with SIP Trunking Configuration with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper End-to-End Solutions Team Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL

More information

BroadSoft Partner Configuration Guide

BroadSoft Partner Configuration Guide BroadSoft Partner Configuration Guide Aastra Clearspan TM April 2011 Document Version 1.4 2811 Internet Blvd. Frisco, TX 75034, U.S.A Tel: 469-365-3237 Fax: 469-365-3071 WWW.AASTRA.COM BroadWorks Guide

More information

Configuring a Softphone for Windows for Virtual Contact Center

Configuring a Softphone for Windows for Virtual Contact Center Configuring Bria 3 for Virtual Contact Center Configuring a Softphone for Windows for Virtual Contact Center 8x8 issues softphone licenses to Virtual Contact Center customers allowing them to manage all

More information

Security & Reliability in VoIP Solution

Security & Reliability in VoIP Solution Security & Reliability in VoIP Solution July 19 th, 2006 Ram Ayyakad ram@ranchnetworks.com About My background Founder, Ranch Networks 20 years experience in the telecom industry Part of of architecture

More information

Connecting Sipura ATAs to a legacy PBX System.

Connecting Sipura ATAs to a legacy PBX System. Connecting Sipura ATAs to a legacy PBX System. The FXO port (line port) of a Sipura SPA 3000 can be connected up to an analogue extension port of a PBX system in just the same way it is connected to an

More information

EarthLink Business SIP Trunking. Switchvox SMB 5.5 & Adtran SIP Proxy Implementation Guide

EarthLink Business SIP Trunking. Switchvox SMB 5.5 & Adtran SIP Proxy Implementation Guide EarthLink Business SIP Trunking Switchvox SMB 5.5 & Adtran SIP Proxy Implementation Guide Publication History First Release: Version 1.0 April 20, 2012 CHANGE HISTORY Version Date Change Details Changed

More information

EarthLink Business SIP Trunking. NEC SV8300 IP PBX Customer Configuration Guide

EarthLink Business SIP Trunking. NEC SV8300 IP PBX Customer Configuration Guide EarthLink Business SIP Trunking NEC SV8300 IP PBX Customer Configuration Guide Publication History First Release: Version 1.0 May 18, 2012 CHANGE HISTORY Version Date Change Details Changed By 1.0 5/18/2012

More information

Application Notes Rev. 1.0 Last Updated: February 3, 2015

Application Notes Rev. 1.0 Last Updated: February 3, 2015 SBC 1000/2000 Series Configuration Guide with Cisco Unified Call Manager v8.6 for Level 3 Voice Complete SM Deployments Application Notes Rev. 1.0 Last Updated: February 3, 2015 Contents 1 Document Overview...

More information

PORTA ONE. New Features Guide Maintenance Release 18. www.portaone.com

PORTA ONE. New Features Guide Maintenance Release 18. www.portaone.com PORTA ONE Porta Switch TM New Features Guide Maintenance Release 18 www.portaone.com Porta Switch Maintenance Release 18: New Features Guide Copyright Notice & Disclaimers Copyright 2000-2011 PortaOne,

More information

Configuring the Edgewater 4550 for use with the Bluestone Hosted PBX

Configuring the Edgewater 4550 for use with the Bluestone Hosted PBX Configuring the Edgewater 4550 for use with the Bluestone Hosted PBX NOTE: This is an advisory document to be used as an aid to resellers and IT staff looking to use the Edgewater 4550 in conjunction with

More information

Session Border Controllers in Enterprise

Session Border Controllers in Enterprise A Light Reading Webinar Session Border Controllers in Enterprise Thursday, October 7, 2010 Hosted by Jim Hodges Senior Analyst Heavy Reading Sponsored by: Speakers Natasha Tamaskar VP Product Marketing

More information

Franchisee Sales Network

Franchisee Sales Network Franchisee Sales Network The Business Case: Next generation of IP based service providers now have a global service foot print. Most new services are totally access agnostic and allows anyone connected

More information

Peer-to-Peer SIP Mode with FXS and FXO Gateways

Peer-to-Peer SIP Mode with FXS and FXO Gateways Peer-to-Peer SIP Mode with FXS and FXO Gateways New Rock s SIP based VoIP gateways with FXS and FXO ports support peer-to-peer mode which has many applications in deploying enterprise multi-site telephone

More information

Quick Installation Guide

Quick Installation Guide Quick Installation Guide PRI Gateway Version 2.4 Table of Contents Hardware Setup... 1 Accessing the WEB GUI... 2 Notification LEDs (On the Front Panel of the Gateway)... 3 Creating SIP Trunks... 4 Creating

More information

DEPLOYMENT GUIDE Version 1.2. Deploying the BIG-IP LTM for SIP Traffic Management

DEPLOYMENT GUIDE Version 1.2. Deploying the BIG-IP LTM for SIP Traffic Management DEPLOYMENT GUIDE Version 1.2 Deploying the BIG-IP LTM for SIP Traffic Management Table of Contents Table of Contents Configuring the BIG-IP LTM for SIP traffic management Product versions and revision

More information

ZyXEL IP PBX Support Note. ZyXEL IP PBX (X2002) VoIP. Support Notes

ZyXEL IP PBX Support Note. ZyXEL IP PBX (X2002) VoIP. Support Notes ZyXEL IP PBX (X2002) VoIP Support Notes Version 1.00 October 2008 1 Contents Overview ZyXEL IP PBX Support Note 1. How to manage and maintain your IPPBX?...3 1.1 Firmware Upgrade..3 1.2 Backing up your

More information

North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010

North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010 North Central Texas Council of Governments Addendum RFP # NCT-2010-7 Issued April 09, 2010 Section #1 to RFP: # NCT-2010-7 Addendum RFP NCT # 2010-7 Questions & Answers 1. The following is assumed; please

More information

Application Notes Rev. 1.0 Last Updated: January 9, 2015

Application Notes Rev. 1.0 Last Updated: January 9, 2015 SBC 1000/2000 Series Configuration Guide with Cisco Unified Call Manager v9.1 for Level 3 Voice Complete SM SIP Trunk Deployments Application Notes Rev. 1.0 Last Updated: January 9, 2015 Contents 1 Document

More information

SRC Virtualization. Modified: 2015-06-19. Copyright 2015, Juniper Networks, Inc.

SRC Virtualization. Modified: 2015-06-19. Copyright 2015, Juniper Networks, Inc. SRC Virtualization Modified: 2015-06-19 Juniper Networks, Inc. 1133 Innovation Way Sunnyvale, California 94089 USA 408-745-2000 www.juniper.net All rights reserved. Juniper Networks, Junos, Steel-Belted

More information

Practical VoIP Peering. Klaus Darilion enum.at klaus.darilion@enum.at

Practical VoIP Peering. Klaus Darilion enum.at klaus.darilion@enum.at Klaus Darilion enum.at klaus.darilion@enum.at Peering* Peering: negotiation of reciprocal interconnection arrangements between service providers Layer 3 peering Layer 5 peering *definitions from draft-ietf-speermint-terminology-06.txt

More information

Integrating Citrix EasyCall Gateway with SwyxWare

Integrating Citrix EasyCall Gateway with SwyxWare Integrating Citrix EasyCall Gateway with SwyxWare The EasyCall Gateway has been tested for interoperability with Swyx SwyxWare, versions 6.12 and 6.20. These integration tests were done by using EasyCall

More information

Configuration Guide for connecting the Eircom Advantage 4800/1500/1200 PBXs to the Eircom SIP Voice platform.

Configuration Guide for connecting the Eircom Advantage 4800/1500/1200 PBXs to the Eircom SIP Voice platform. Configuration Guide for connecting the Eircom Advantage 4800/1500/1200 PBXs to the Eircom SIP Voice platform. 1 Contents Introduction.... 3 Installing the Applications Module... 4 Ordering a Licence for

More information

Veritas Cluster Server Getting Started Guide

Veritas Cluster Server Getting Started Guide Veritas Cluster Server Getting Started Guide Windows Server 2003, Windows Server 2008 5.1 Service Pack 2 21101490 Veritas Cluster Server Getting Started Guide The software described in this book is furnished

More information

Prepare your IP network for HD video conferencing

Prepare your IP network for HD video conferencing Prepare your IP network for HD video conferencing Bogdan Voaidas, Knut Bjørkli and Robin Støckert HERD Energy - Project: Sustainable Energy and Environment in the Western Balkans (SEE-WB) Target groups

More information

Key Elements of a Successful SIP Device Provisioning System

Key Elements of a Successful SIP Device Provisioning System Key Elements of a Successful SIP Device Provisioning System A white paper by Incognito Software April, 2006 2006 Incognito Software Inc. All rights reserved. Page 1 of 6 Key Elements of a Successful SIP

More information

Optional VBP-E at the Headquarters Location

Optional VBP-E at the Headquarters Location publicly whitelist/blacklist LAN/Subscriber-side GK address. Submit Default alias Optional VBP-E at the Headquarters Location As shown in the diagram above, you can choose to install a VBP-E to allow your

More information

ALERT & Cisco CallManager

ALERT & Cisco CallManager Micromedia International Technical specification Author : Pierre Chevrier Pages : 28 Company : Micromedia International Date : 26/05/2011 Réf. : ETT_20090618_000001.docx ALERT & Cisco CallManager This

More information

White paper. SIP An introduction

White paper. SIP An introduction White paper An introduction Table of contents 1 Introducing 3 2 How does it work? 3 3 Inside a normal call 4 4 DTMF sending commands in sip calls 6 5 Complex environments and higher security 6 6 Summary

More information

Signaling Delivery Controller : Control Your 4G Network

Signaling Delivery Controller : Control Your 4G Network Data Sheet Traffix Systems Signaling Delivery Controller : Control Your 4G Network The Traffix Signaling Delivery Controller (SDC) assists operators in scaling and managing services and applications in

More information

CLEARSPAN 911/E911 Overview

CLEARSPAN 911/E911 Overview CLEARSPAN 911/E911 Overview Revision 09012014-1 Proprietary Notice This document contains sensitive and proprietary information and company trade secrets that are critical to Aastra business. This information

More information

Welltel - Session Border Controller SBC 120

Welltel - Session Border Controller SBC 120 SBC 120 Appliance Welltel - Session Border Controller SBC 120 enhanced performance, increased security Welltel s Session Border Controllers (SBCs) help enterprises to reduce communications costs, enable

More information

VoIP Trunking with Session Border Controllers

VoIP Trunking with Session Border Controllers VoIP Trunking with Session Border Controllers By Chris Mackall Submitted to the Faculty of the Information Technology Program in Partial Fulfillment of the Requirements for the Degree of Bachelor of Science

More information

SIP Trunking. Cisco Press. Christina Hattingh Darryl Sladden ATM Zakaria Swapan. 800 East 96th Street Indianapolis, IN 46240

SIP Trunking. Cisco Press. Christina Hattingh Darryl Sladden ATM Zakaria Swapan. 800 East 96th Street Indianapolis, IN 46240 SIP Trunking Christina Hattingh Darryl Sladden ATM Zakaria Swapan Cisco Press 800 East 96th Street Indianapolis, IN 46240 SIP Trunking Contents Introduction xix Part I: From TDM Trunking to SIP Trunking

More information

ABC SBC: Mobile Subscriber Support. FRAFOS GmbH

ABC SBC: Mobile Subscriber Support. FRAFOS GmbH ABC SBC: Mobile Subscriber Support FRAFOS GmbH Introduction Applications supporting mobile VoIP are such as Viper or Skype increasingly becoming the default communication means for mobile users. Affordable

More information

Grandstream Networks, Inc. How to Integrate UCM6100 with Microsoft Lync Server

Grandstream Networks, Inc. How to Integrate UCM6100 with Microsoft Lync Server Grandstream Networks, Inc. How to Integrate UCM6100 with Microsoft Lync Server Index Table of Contents OVERVIEW... 3 UCM6100 CONFIGURATION... 4 STEP 1: CREATE SIP PEER TRUNK... 4 STEP 2: CONFIGURE OUTBOUND

More information

EarthLink Business SIP Trunking. ININ IC3 IP PBX Customer Configuration Guide

EarthLink Business SIP Trunking. ININ IC3 IP PBX Customer Configuration Guide EarthLink Business SIP Trunking ININ IC3 IP PBX Customer Configuration Guide Publication History First Release: Version 1.0 August 30, 2011 CHANGE HISTORY Version Date Change Details Changed By 1.0 8/30/2011

More information

SBC 1000/2000 Configuration Guide with Lync 2013 for Windstream/ LPAETEC SIP Trunk Deployments

SBC 1000/2000 Configuration Guide with Lync 2013 for Windstream/ LPAETEC SIP Trunk Deployments SBC 1000/2000 Configuration Guide with Lync 2013 for Windstream/ LPAETEC SIP Trunk Deployments Application Notes Rev. 1.0 Last Updated: April 10, 2015 Revision Date Revised By Comments 0.1 12/03/2015 Roman

More information

Solution for VoIP and SMS Services. MediaCore Solution. 10 Reasons to choose the MediaCore. Revenue Assurance Mechanism.

Solution for VoIP and SMS Services. MediaCore Solution. 10 Reasons to choose the MediaCore. Revenue Assurance Mechanism. for VoIP & SMS Services MediaCore Solution Routing Billing Transcoding 10 Reasons to choose the MediaCore 1 Unified Point of Control System 2 Wholesale SMS Support 3 Jurisdictional Routing, LNP/MNP Dipping

More information

Network Management Deployment Guide

Network Management Deployment Guide Smart Business Architecture Borderless Networks for Midsized organizations Network Management Deployment Guide Revision: H1CY10 Cisco Smart Business Architecture Borderless Networks for Midsized organizations

More information

4602 SIP Telephone Release 1.1 Quick Setup Guide

4602 SIP Telephone Release 1.1 Quick Setup Guide 4602 SIP Telephone Release 1.1 Quick Setup Guide This Quick Setup guide is intended for technicians installing Avaya 4602 SIP telephones. Before performing the procedures in this guide, make sure the following

More information

Background Deployment 3.1 (1003) Installation and Administration Guide

Background Deployment 3.1 (1003) Installation and Administration Guide Background Deployment 3.1 (1003) Installation and Administration Guide 2010 VoIP Integration March 14, 2011 Table of Contents Product Overview... 3 Personalization... 3 Key Press... 3 Requirements... 4

More information

Best Practices: Pass-Through w/bypass (Bridge Mode)

Best Practices: Pass-Through w/bypass (Bridge Mode) Best Practices: Pass-Through w/bypass (Bridge Mode) EdgeXOS Deployment Scenario: Bridge Pass-Through This document is designed to provide an example as to how the EdgeXOS appliance is configured based

More information

Knowledgebase Solution

Knowledgebase Solution Knowledgebase Solution Updated: 2/27/2014 Configuring an EdgeMarc for SIP trunking with an IP PBX This document describes the steps needed to configure an IP PBX behind the EdgeMarc which is pointing to

More information

Technical Configuration Notes

Technical Configuration Notes MITEL SIPCoE Technical Configuration Notes Configure Mitel UC360 SIP Phone and Mitel MCD for use with VidyoWay SIP CoE 13-4940-00228 NOTICE The information contained in this document is believed to be

More information

Grandstream Networks, Inc.

Grandstream Networks, Inc. Grandstream Networks, Inc. UCM6100 Basic Configuration Guide Grandstream Networks, Inc. www.grandstream.com TABLE OF CONTENTS OVERIEW... 4 SETUP GUIDE SCENARIO... 4 QUICK INSTALLATION... 5 Connecting the

More information

Vega 100G and Vega 200G Gamma Config Guide

Vega 100G and Vega 200G Gamma Config Guide Vega 100G and Vega 200G Gamma Config Guide This document aims to go through the steps necessary to configure the Vega 100G and 200G gateways to be used with a Gamma SIP Trunk. When a SIP trunk is provisioned

More information

Crystal Gears. The Next Generation Personal Desktop Call Recording Solution. Why Crystal Gears

Crystal Gears. The Next Generation Personal Desktop Call Recording Solution. Why Crystal Gears The Next Generation Personal Desktop Call Recording Solution Crystal Gears Crystal Gears (CG as short) is a new next generation desktop digital recording system like no other before. By widely compatible

More information

SIP Security Controllers. Product Overview

SIP Security Controllers. Product Overview SIP Security Controllers Product Overview Document Version: V1.1 Date: October 2008 1. Introduction UM Labs have developed a range of perimeter security gateways for VoIP and other applications running

More information

Remote Authentication and Single Sign-on Support in Tk20

Remote Authentication and Single Sign-on Support in Tk20 Remote Authentication and Single Sign-on Support in Tk20 1 Table of content Introduction:... 3 Architecture... 3 Single Sign-on... 5 Remote Authentication... 6 Request for Information... 8 Testing Procedure...

More information

c360 Advanced Quote and Order Processing for Microsoft Dynamics CRM 4.0 Installing Guide

c360 Advanced Quote and Order Processing for Microsoft Dynamics CRM 4.0 Installing Guide c360 Advanced Quote and Order Processing for Microsoft Dynamics CRM 4.0 Installing Guide Rev. 4.5.1 Contents Components Installed During Server Setup... 1 c360 Advanced Quote and Order Processing Installed

More information

DTK Overview. Zendesk Connector. Abstract DTK Zendesk connector overview and configuration document.

DTK Overview. Zendesk Connector. Abstract DTK Zendesk connector overview and configuration document. DTK Overview Zendesk Connector Abstract DTK Zendesk connector overview and configuration document. Contents... 0 DTK Overview... 2 DTK Zendesk Connector Configuration... 4 Automatic number identification

More information

Current VPN Market Scenario

Current VPN Market Scenario Slide of 14 Current VPN Market Scenario Current VPN market is dominated by multiple MPLS service providers providing last mile on terrestrial & wireless. The MPLS model is not cost effective when

More information

OfficeMaster Gate (Virtual) Enterprise Session Border Controller for Microsoft Lync Server. Quick Start Guide

OfficeMaster Gate (Virtual) Enterprise Session Border Controller for Microsoft Lync Server. Quick Start Guide OfficeMaster Gate (Virtual) Enterprise Session Border Controller for Microsoft Lync Server Quick Start Guide October 2013 Copyright and Legal Notice. All rights reserved. No part of this document may be

More information

Cisco Application Networking Manager Version 2.0

Cisco Application Networking Manager Version 2.0 Cisco Application Networking Manager Version 2.0 Cisco Application Networking Manager (ANM) software enables centralized configuration, operations, and monitoring of Cisco data center networking equipment

More information

Metalogix Replicator. Quick Start Guide. Publication Date: May 14, 2015

Metalogix Replicator. Quick Start Guide. Publication Date: May 14, 2015 Metalogix Replicator Quick Start Guide Publication Date: May 14, 2015 Copyright Metalogix International GmbH, 2002-2015. All Rights Reserved. This software is protected by copyright law and international

More information

VoipNow Professional. Business Case for Service Providers

VoipNow Professional. Business Case for Service Providers VoipNow Professional on Service Provider Market http://www.4psa.com/ Copyrights Rack-Soft, Inc. 4PSA is a Registered Trademark of Rack-Soft, Inc. VoipNow Professional on Service Provider Market VoipNow

More information

Hosted Exchange Opportunity in Cloud Computing Complete Turnkey Solution

Hosted Exchange Opportunity in Cloud Computing Complete Turnkey Solution Hosted Exchange Opportunity in Cloud Computing Complete Turnkey Solution Enterprises have seen their communication technologies evolving towards greater unification Unified Messaging Hosting Key Concept:

More information

Configuring the Avaya Session Border Controller for IP Office Remote Workers

Configuring the Avaya Session Border Controller for IP Office Remote Workers Configuring the Avaya Session Border Controller for IP Office Remote Workers September 2013 2013 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information

More information

Converged Communication and IPv6. John Loughney

Converged Communication and IPv6. John Loughney Converged Communication and IPv6 John Loughney 2008 Nokia Converged Communication and IPv6 John Loughney 4 June 2008 The Mobile Internet is here Global Mobile Internet Usage and Access 2 2008 Nokia Converged

More information