HV4247 Certificate in Network Administration (Level 6) School of Business and Information Technology Information Technology

Transcription

1 HV4247 Certificate in Network Administration (Level 6) School of Business and Information Technology Information Technology Programme Handbook 2015

2 Disclaimer Wellington Institute of Technology (WelTec) exercises reasonable skill and care to ensure the information contained in this Programme Handbook is accurate at the time of publication. However, programmes and courses are subject to continuous processes of review and change and WelTec reserves the right to change the content, location or method of presentation of any programme or course to reflect changing circumstances including student demand and resource availability, and to update this Programme Handbook accordingly. The online edition of the Programme Handbook is the official Programme Handbook. WelTec accepts no responsibility or liability for errors or omissions that may be contained in this Programme Handbook, nor any consequences arising therefrom. Copyright 2015 WelTec owns copyright of this Programme Handbook. No part may be reproduced, stored in a retrieval system or offered for resale without WelTec s written permission. Contact WelTecHandbook@weltec.ac.nz for more information. Wellington Institute of Technology Programme Handbook February 2015 HV4247 Certificate in Network Administration (Level 6)

3 School of Business and Information Technology PROGRAMME HANDBOOK 2015 HV4247 Certificate in Network Administration (Level 6) Publication Date: 18 February 2015 Wellington Institute of Technology Programme Handbook HV4247 Certificate in Network Administration (Level 6)

4 HAERE MAI Whai korōria ki te atua i runga rawa Maunga rongo ki te whenua Whakaaro pai ki ngā Tangata Katoa. Tena Koutou Katoa, Tēnei te mihi atu ki a koutou ngā Tauira o Te Whare Wananga o Te Awakairangi. Nau mai haere mai ki tēnei Wananga o tātou. Kia kaha koutou ki te whai mātauranga i tēnei tau, ki te whakarongo hoki ki ō koutou kaiako. Whāia te kotahitanga o te wairua. Mā te rangimārie me te aroha e paihere (pursue unity of spirit, which is bound together by peace and aroha) He mihi nui tēnei kia koutou ngā Tauira o Te Whare Wananga o Te Awakairangi. Nau mai haere mai ki tēnei Whare Wananga o tātou. Overview and Programme Specific Information Page 4

5 CONTENTS HAERE MAI... 4 CHIEF EXECUTIVE S WELCOME... 7 EXECUTIVE DEAN S WELCOME... 8 INTRODUCTION... 8 TAIKURA... 9 OUR COMMITMENT TO LEARNING ACADEMIC CALENDAR STAFF GRADUATE PROFILE CAREERS STAIRCASING PROGRESS THROUGH THE PROGRAMME GRADUATION CRITERIA PRIZES LEARNING AND TEACHING ASSESSMENT PROCEDURES Academic Honesty and Assessment Integrity Assessment Rationale Assessment Schedule Format of Assessments Assessment Cover Sheets Submitting Assessments Turnitin Extension before the Course End Date Extension after the Course End Date Unarranged Late Submission Further Assessment Attempts Assessment Results Notification Challenging Assessment Decisions External Examinations RISK MANAGEMENT, SAFETY AND HEALTH ATTENDANCE and PUNCTUALITY WITHDRAWAL REQUIRED TEXTS STATIONERY REQUIREMENTS OFF-SITE PRACTICAL AND WORKPLACE COMPONENTS EMPLOYMENT INFORMED CONSENT AND CONFIDENTIALITY STUDENT SURVEYS STUDENT SUPPORT Getting Help Māori: Te Whare Āwhina Pasifika Student Counselling Service Disability Library Services Overview and Programme Specific Information Page 5

6 Learning Support Student Mentors WelTec Student Association (WSA) and Student Council COURSE DESCRIPTORS Overview and Programme Specific Information Page 6

7 WELCOME TO WELTEC CHIEF EXECUTIVE S WELCOME Talofa Lava, Kia Orana, ni sa Bula Vinaka, Namaste Kaise Hai, Sat sri akal, Malo e Lelei, Halo Olgeta, Taloha ni Marhaba, Bozu, Fakalofa Lahi Atu, Annyong haseyo, Ni hao Greetings, Kia Ora, Welcome to Wellington Institute of Technology Te Whare Wananga o te Awakairangi In selecting to learn at Wellington Institute of Technology (WelTec), you have chosen a place of learning that aims to give you not only the working lifestyle you want, but also, a friendly and comfortable environment where you can feel at home. By enrolling at WelTec, you are setting out on a learning journey. What you learn and for what purpose, are your decisions to make. We want to walk beside you as your coach, partner and mentor; offering support, facilities, opportunities, tools and information to help you reach your goals. When you enrol, you will find that the majority, or maybe all, of your courses take place on one campus. Whether your classes are held at our Wellington sites, in Auckland, any of our Petone or other sites, all are your campuses. With your Student ID card, all services and facilities are there for you to use. Please let us know if you have any queries or needs we haven t yet met. Best wishes for a happy and successful year. Linda Sissons (Dr) Chief Executive WelTec is proud to be Smokefree Overview and Programme Specific Information Page 7

8 EXECUTIVE DEAN S WELCOME Welcome to WelTec your place for learning. As an institute of learning you, as a student, are our key priority. All staff at WelTec have one primary focus and that is to help facilitate your learning in order to assist you to reach your goals. As you progress through your studies please take the opportunity to access the facilities and staff support available. Your success is our success. Julia Hennessy (MEd, MMgt, PGDipHSM, BA, DipN) Executive Dean INTRODUCTION This Programme Handbook provides information relating to the programme you are enrolled in with WelTec. There is also an associated WelTec A-Z that has other helpful information regarding systems and processes that operate at WelTec. The Official and most up-to-date version of this Programme Handbook is online at: These handbooks are revised from time-to-time. The latest version is online. The WelTec A-Z of general information is online at: WelTec s policies that apply to students and this Programme Handbook are located at: If you find any errors, or have suggestions for improvements this Programme Handbook, please send your thoughts to the Programme Handbook team at: WelTecHandbook@weltec.ac.nz Overview and Programme Specific Information Page 8

9 TAIKURA During 2015, a new quality management system, named Taikura will be progressively implemented. Taikura: means the heart of the tree, symbolising a strong heart, which enables a tall, strong tree with good fruit thus good, strong policies leading to successful students. is the Quality Management System for institutions under the governance of the Council of WelTec and Whitireia Community Polytechnic. provides the foundation to guide the development and operation of the governance, academic and business policies, rules and procedures. Taikura identifies the following key policy principle areas: 1. Te Tiriti o Waitangi 2. The Learning Environment 3. Evaluation and Improvement 4. Quality Management The Academic Manual within the Quality Management System contains policies, regulations and procedures that affect students. Those most likely of interest to you as a student are: A1-R1 Academic Statute A3 Enrolment A4 Learning and Teaching A5 Student Support A6 Results and Awards The Academic Statute provides staff, students and applicants with the regulations that apply to the way programmes are run from enrolment to assessment, results and graduation. Policies which relate to students are available for your reference at: WelTec has two documents that help us provide the best learning environment possible: Student Code of Conduct Commitment to Learning The Student C ode of Conduct sets out the standards and principles for WelTec students in order to maintain an atmosphere and environment that encourages learning and effective partnerships by treating all people and the campus with respect and consideration. It specifies minimum standards and the consequences if these are not met. The Commitment to Learning sets out how we meet the principle that Learning is based on the concept of ako, a respectful reciprocal relationship that nurtures and sustains the learning relationship between WelTec and its students. As part of Taikura, the following Commitment to Learning document outlines the principles of commitment and engagement required between WelTec staff and students in order to achieve learning success. Overview and Programme Specific Information Page 9

10 OUR COMMITMENT TO LEARNING Overview and Programme Specific Information Page 10

11 TRIMESTER ONE TRIMESTER TWO TRIMESTER THREE ACADEMIC CALENDAR Teaching Period Week No Monday date MON TUE WED THU FRI SAT-SUN Auckland 5 26-Jan Anniversary 6 2-Feb Waitangi Day 7 9-Feb Orientation Trades Academy (1) 8 16-Feb 9 23-Feb Mihi Whakatau; Orientation Petone 10 2-Mar Tri 1 Starts Orientation Maori Students Orientation Church St, Cuba St Wellington Orientations: Auckland; Trades Academy (2) Orientation Petone Orientation Auckland International Orientation Petone Orientations: Christchurch; Youth Guarantee 11 9-Mar Tri Mar Mar Full Year Mar Easter Break Easter Break 15 6-Apr Easter Break Easter Break Apr Apr Apr ANZAC Day 19 4-May May May May 23 1-Jun 24 8-Jun Tri 1; Queen s Birthday Wellington Graduation Christchurch Graduation Auckland Graduation Jun Jun Tri 1 Ends Jun 28 6-Jul Tri 1 Results Jul Tri 2 Starts Jul Tri Jul 32 3-Aug Aug Aug Aug Aug 37 7-Sep Full Year Sep Sep Sep 41 5-Oct Oct Tri Oct Oct Labour Day 45 2-Nov Tri 2 Ends 46 9-Nov Tri 3 Starts Nov Nov Nov 50 7-Dec Dec Dec WelTec closed for Christmas 1 28-Dec-15 WelTec closed for New Year Holidays 2 4-Jan-16 WelTec re-opens Tri 3 Tri 2 Results Overview and Programme Specific Information Page 11

12 Teaching Period Week No Monday date 3 11-Jan 4 18-Jan 5 25-Jan 6 1-Feb MON TUE WED THU FRI SAT-SUN Wellington Anniversary Tri 3 Auckland Anniversary 7 8-Feb Waitangi Day 8 15-Feb 9 22-Feb Tri 3 Ends Feb 11 7-Mar Tri 3 Results Tri x Tri x Last date for refund on withdrawal or transfer in that Trimester enrolment period - 10 working days from course start for 17 week courses - 20 working days from course start for week courses Last date to withdraw (75% of course enrolment period) The up-to-date, day-to-day and week-by-week timetables are located at: Overview and Programme Specific Information Page 12

13 STAFF Executive Dean: School: Head of School: Associate Head of School: Julia Hennessy Business and Information Technology Mick Jays Marcia Johnson Phone: The main person to approach for academic advice and guidance while you are enrolled is the programme s manager, Marcia Johnson. Staff Member Qualifications Position Address ALLSOBROOK, Anthony, Dr PhD SASM Anthony.Allsobrook@weltec.ac.nz ARMSTRONG, Ian MComm, BAppIS, DipAdEd, CCNP, CCAI, MCTS, NZCE PASM Ian.Armstrong@weltec.ac.nz BRYANT, Paul MInfoSysSec, BSocSc, CCAI, CCNP, MCSE, DipAdEdTrain SASM Paul.Bryant@weltec.ac.nz DUNCAN, Drew MCT, CertAdultEd ASM Drew.Duncan@weltec.ac.nz EALES, Andrew MSc, MMus SASM Andrew.Eales@weltec.ac.nz ECHANO, Jeff BSc, CertSE ASM Jeff.Echano@weltec.ac.nz EYES, David CompTIA A+ ASM David.Eyes@weltec.ac.nz FARRELL, Mariki BA, CertAdEd SASM Mariki.Farrell@weltec.ac.nz GOULD, John PGDipAppSci, BSc, NZCE, SASM John.Gould@weltec.ac.nz DipAdEd HUMPHREY, Nathan MSoftwareTec, BIT ASM Nathan.humphrey@weltec.ac.nz HUNTER, Ian MSc, NZCE, AdvTC, A/B PASM Ian.Hunter@weltec.ac.nz JEON, Terry MKnowledgeMgt, DipBC, BSc (Hons) SASM Terry.Jeon@weltec.ac.nz KEATS, Evan BA, CertAdEd, NZCE ASM Evan.Keats@weltec.ac.nz KHAN, Waqar PhD Computer Science ASM Waqar.khan@weltec.ac.nz MS Software Engineering BComputer Science McKINLAY, Steve PhD, MA, BBus SASM Steve.McKinlay@weltec.ac.nz MOOSA, Reza PhD (Info Sys), MSc (AI), ASM Reza.Moosa@weltec.ac.nz Overview and Programme Specific Information Page 13

14 Staff Member Qualifications Position Address BSc (Software Eng) OWEN, Rhys PGDipSc (Logic and Comp), BSc (Hons) SASM RADEMEYER, Corrie BA ASM SANTOS, Aristotle BSc, AutoCADD, MCP, Power Electronics Certification ASM SINGH, Manish Master of Technology (Computer Science) ASM BEng (IT) SEALEY, Dianne MSc(Hons), CCNP ASM SUDHAKAR, Clement MSc, BE ASM SUTCLIFFE, Robert PGDipInfoSysMngt, BSc, CAT SASM TROWER, Leonie BSW, DipAdEd, DipICT SASM TULLOCK, Nick MCP, NZCE SASM VANKADARI, Sandeep Master in Computers and Network Security ASM MBA Project Management Position Abbreviations: ASM Academic Staff Member SASM Senior ASM PASM Principal ASM GRADUATE PROFILE The CiNA and MCTS credentials are for individuals who have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organisation. Graduates will be professionals who can implement, manage, and, troubleshoot existing network and system environments based on Microsoft Windows platforms. The industry roles that a graduate will be capable of performing will vary widely, according to the individual s work experience, and will cover one or more of the following: Help Desk operator. Computer Support technician. Junior Network Administrator. Intermediate Network Administrator. Overview and Programme Specific Information Page 14

15 Senior Network Administrator. This qualification enables students to sit and achieve internationally recognised Microsoft certifications. CAREERS The industry roles that a graduate will be capable of performing will vary widely, according to the individual s work experience, and will cover one or more of the following: Help Desk operator Computer Support technician Junior Network Administrator Intermediate Network Administrator Senior Network Administrator. STAIRCASING Successful graduates are primarily expected to move into or advance within the work force to fill one of the roles listed in Careers. They will also be in an ideal position to extend their studies and qualifications with: Bachelor of Information Technology (Wellington Institute of Technology) Post-graduate work (if they already possess a degree) MCITP certification MCITP/DB certification Successful CiNA graduates can gain 40 (unspecified) Level 6 Cross Credits in the Bachelor of Information Technology (WelTec). PROGRESS THROUGH THE PROGRAMME Each course has one summative test. Each student will be marked on their test paper for each test as either Grade C or Grade NYC. Each student may if they are graded NYC in any test, apply to their Tutor for one (and only one) Resit test. The Resit may be granted at their Tutors discretion. The Tutor will use an attendance guideline of 80% when assessing a request for a Resit. GRADUATION CRITERIA The Certificate in Network Administration (Level 6) will be awarded to students who gain a C Competent grade for the four summative tests that make up each track of the Programme. Overview and Programme Specific Information Page 15

16 PRIZES Prizes may be given to students at the successful completion of the programme of study or identified milestone within a programme of study. Prizes recognise achievement and provide motivation to achieve high standards of academic work, application, diligence, leadership and/or team work. Prizes are presented to the prize winners at the main WelTec graduation ceremonies. Criteria for the prizes are available upon request from the programme manager, Marcia Johnson, or by visiting the prizes page on the WelTec website. LEARNING AND TEACHING The following teaching and learning techniques will be used: Lectures To impart the concepts, principles and knowledge detail. Laboratories To acquire the practical skills and to consolidate the theory knowledge. Computer simulations To acquire the practical skills and to consolidate the theory knowledge. Class discussions To identify areas of weakness, to utilise student expertise and to consolidate the theory knowledge Practice exam (formative) quizzes To evaluate the progress of students and identify areas of weakness, to improve skill levels and to consolidate the theory knowledge Case studies To improve skill levels and to consolidate the theory knowledge. The ethics of software piracy will arise at various stages of each offering and will be dealt with in a professional and appropriate way by each Tutor involved. The theory taught along with the practical work will usually be combined and you will learn theory as you work through the practical work. This will be outlined in your course outline given to you on the first day by your tutor. ASSESSMENT PROCEDURES You need to become familiar with the assessment procedures for your courses and this programme. The overall programme procedures are given below. Course specific assessment procedures and requirements may also be noted in Course Outlines. Please note that all activities that contribute towards your final course grades, and therefore your qualification completion, are known as assessments (or more precisely summative assessments). Your tutors may use many different types of assessment activities in your courses. Overview and Programme Specific Information Page 16

17 Academic Honesty and Assessment Integrity The Academic Statute part 4 requires that you: make yourself available to undertake all summative assessment items at the time and place stipulated by the teaching staff responsible for the course act with integrity (honesty) during assessments. You are expected to: Submit material that is your own original work Collaborate only when permitted Acknowledge contributions from other sources by using the APA reference format (failure to do this correctly may be regarded as plagiarism) Keep written and electronic work secure to prevent others from accessing and copying work Understand the definition of academic dishonesty and the consequences of breaching the regulations (see A4-P8 Academic Dishonesty procedures). WelTec conducts assessments in the context of Taikura - Commitment to Learning, within rules set out in the following regulations and policies: A1-R1 The Academic Statute o Assessment o Aegrotat Circumstances o Challenging Assessment Decisions o Assessment Results and Course Grade o Academic Appeals o Supervised Assessment Regulations o Results and Grade Methods A4 Learning and Teaching A6 Results and Awards If you are approached by any person or website offering to assist you with essay writing or to complete assessments for you, please contact your tutor or send an to the Associate Head of School as soon as possible. Do not agree to let other people do your work for you. Assessment provides the opportunity for you to receive feedback on your learning, and for tutors to track your progress. It is only through genuine learning and assessment that your qualification will have credibility and value. You may ask your tutors at any time about the quality-assured status of the assessment activities you are asked to complete. Assessment Rationale The courses in this programme are assessed using competency-based methods. Assessments are in a written, oral or practical exercise format - including tests, essays, assignments, labs and projects. They may be closed book or open-book, or some combination of resources as specified by the course tutor. Both formative and summative assessments are carried out in both Courses of the relevant track. Formative assessment are conducted during these Courses to assist students to: Consolidate their knowledge and skills. Overview and Programme Specific Information Page 17

18 Evaluate their progress. Become familiar with the specific skills required for the external examination. Evaluate whether they have a reasonable likelihood of passing the external Microsoft exam. Summative assessment is conducted at the conclusion of each Course and will relate to the learning outcomes of the Course. The results of this assessment do not guarantee the outcome of sitting the related external Microsoft exam. Assessment types and procedures are designed to be fair to students of both genders, from all cultural backgrounds and not to disadvantage any particular group. Assessment Schedule Please refer to your Course Outline for the Assessment Schedule for each of your Courses. The Schedule will detail the assessment type (test, assignment, presentation, etc.), topic being assessed, due dates and weighting (if appropriate). Any other conditions will be noted as they apply to the assessments for that course. Format of Assessments Please check your Course Outline for a marking/assessment schedule to follow to assist you to meet the requirements of the assessment. If you require any further assistance contact your tutor and/or Learning Support tutors. Assessment Cover Sheets All paper-based assessment you submit either in person or by post, must have a completed Cover Sheet of which there are two versions: When it is your own submission When you are submitting as a member of a group (only one cover sheet required all need to sign) You need to complete all parts of the form, including the declaration, before submission. It is highly recommended that you follow this paper based submission process even if you are invited to make assessment submissions via . If your course advises you to use the online Turnitin portal for assessment submission, then there is no need to submit a Cover Sheet. Please refer to your course outlines, and the section Submitting Assignments below for more information. Submitting Assessments It is essential that you meet the assessment submission deadlines notified in your Course Outlines' assessment schedules - unless you have pre-arranged for an extension with your tutor. Some assessments may have time-related criteria attached. Your Course Outline informs you of these particular assessments, and the reasons for the time criteria. Lateness, absence or early departure from these assessments may carry specific penalties. Overview and Programme Specific Information Page 18

19 To submit assessments in te reo Māori or New Zealand Sign Language you must advise the Associate Head of School within 10 working days of beginning the course. To receive special assistance to undertake an assessment, please call (04) or for provision of this support. You will need to state the nature and type of assistance required. Turnitin See A1-R1 Academic Statute, part 4. As part of the promotion of a culture of academic scholarship and honesty at WelTec, some courses require all students to submit their assessments to Turnitin, an originality checking system. Turnitin compares your submitted assessment against a database of existing text from many sources, including the internet and submissions by other students. Turnitin then generates an originality report identifying any potentially unoriginal content. Information provided in the report may be used when an assessor wishes to verify the academic honesty and originality of the work you have submitted. Your submitted assessments, once analysed, also become part of the Turnitin database. If a course uses Turnitin, you will be provided with more information and instruction on its use. For courses that do not use Turnitin, you are still required to ensure your academic honesty. Any detected academic dishonesty is subject to being investigated following the procedures for Academic Dishonesty. Extension before the Course End Date To request the submission of an assessment after the notified due date, but before the end of the course (the course end date), you must submit Request for Extension Before Course End Date A4-F510, prior to the due date. You must state the reason (one of illness, injury or exceptional circumstances) for requesting the extension. You then submit the request form to your tutor, who may decline the request, or approve the request and negotiate a new submission date/time. Extension after the Course End Date See A1-R1 Academic Statute, part 4. To request the submission of an assessment after the notified due date and after the course end date, you must submit Request for Extension After Course End Date A4-F511, as soon as possible and not later than 48 hours before the assessment due date. You must state the reason (one of illness, injury or exceptional circumstances) for requesting the extension. You then submit the request to the Associate Head of School, who may approve an extension for a period of no more than 10 working days after the course end date, where there are valid reasons. Where there are extenuating circumstances, the Associate Head of School may recommend an extension of more than 10 working days to the Board of Studies. See A1-R1 Academic Statute, part 4. Overview and Programme Specific Information Page 19

20 Unarranged Late Submission Where work has been submitted late without an approved extension, your initial assessment attempt is deemed to have occurred. Further Assessment Attempts See A1-R1 Academic Statute, part 4. Generally, one resit will be available for students who do not pass an assessment element at the first attempt, although further resit/s may be granted at the discretion of the Associate Head of School. This is at the discretion of the Associate Head of School. Further assessment attempts may be limited by the type of assessment or by the number of attempts permitted per assessment, course, level or programme. Further assessment attempts may involve either: Improving a previous submission, where the tutor considers that, with suggestions for improvement but no further learning time, you are likely to achieve a pass result. Submitting a new, similar but not identical assessment, where the tutor considers that you require further learning time. The new assessment covers the entire scope of the original, not merely those parts you did not complete successfully in the previous submission. Within five (5) working days of the release of the assessment result, you may make a request to the Associate Head of School for a further assessment opportunity. Each further attempt may require the payment of a fee plus costs involved in the provision of materials for the attempt. A further attempt is recorded for internal purposes and does not show on any official academic notification. On successfully completing a further assessment, the minimum pass result is awarded. Assessment Results Notification See A1-R1 Academic Statute, part 4. Course assessment and final grades are reported using the Grade Key 1 method. Grade Keys are explained in Schedule 2 of the Academic Statute. Once your tutor has marked your assessments you will be notified of your result. When the assessment is in the form of a practical in-class demonstration/observation, you are likely to receive your results immediately or soon after the assessment activity has concluded. When the assessment is a supervised test you are able to review your work, but the assessment is collected and retained by WelTec. When you submit an assessment it is returned to you along with feedback to explain the reason(s) for the assessment result. Results for each assessment are available within 15 working days on WelTec's Student Results portal at: Final course grades are available within 25 working days from the course end date. Overview and Programme Specific Information Page 20

21 Grades are viewable through the WelTec's Student Results portal at: Use your WelTec login and password to access a number of items, such as your assessment results, current course enrolments, and other details. Challenging Assessment Decisions See A1-R1 Academic Statute, parts 4, 7. You are encouraged to discuss any concerns about an assessment result with the tutor in the first instance. If you find a mistake in the counting or addition of marks, you may request a recount from the tutor within five (5) working days of the assessment results being released. If you consider that your assessment has not been marked according to the assessment criteria, you may challenge the result in writing to the Associate Head of School within five (5) working days of the assessment results being released. The Associate Head of School may arrange for your submitted assessment to be re-evaluated by another assessor, who may be independent of the programme. The outcome of the re-evaluation is your final result. You will normally be advised of the final result within ten (10) working days of receipt of the request, or within five (5) working days of receipt of any independent assessor s report, whichever is later. See A1-R1 Academic Statute, part 6. You may appeal an academic decision only after available procedures and steps within the Faculty/School, including those in Challenging an Assessment Result above, are exhausted. You may appeal against a final course grade on the following grounds: a. Additional information has become available since the approval of the course grade by the relevant body and/or b. There is evidence of procedural irregularities in the assessment process. Applications for appeal must be received in writing by the Chair of the Appeal Committee within five (5) working days of the release of final course grades. In exceptional circumstances the institution may extend the time for receipt of the application for appeal. External Examinations See A1-R1 Academic Statute, part 8.. Independent of CiNA, external (Microsoft) certification examinations can be booked and sat under the independent auspices of a Microsoft accredited testing centre who administer the exams on behalf of Microsoft. RISK MANAGEMENT, SAFETY AND HEALTH WelTec students share the responsibility of maintaining a safe and healthy working environment whether on campus or studying off-site (See A3-R2, Student Code of Conduct, Section 3.4). Overview and Programme Specific Information Page 21

22 ATTENDANCE and PUNCTUALITY All daytime classes will have a common start time on the hour and must finish by 50 minutes past the hour, to allow time for students and staff to arrive at their next class on time. An objective of study with WelTec is to prepare you for your career in industry. Your attitude, attendance and behaviour are important. Please give your best effort and ensure your behaviour and attendance reflect your desire to achieve. You should therefore arrive on time, fully equipped and, if applicable, dressed and groomed appropriately for practical sessions. You are expected to attend all classes and assessments as timetabled. If you are not able to attend then you should notify your course tutor. Daytime classes start on the hour and finish by 50 minutes past the hour, to allow time for students and staff to arrive on time at their next class. Note that students on student allowances/living costs who do not: meet prescribed attendance requirements, and/or disengages in their learning and assessments, and does not respond to contact from the institute, are reported to Academic Records and Administration. It is your responsibility to inform StudyLink if you change your study details. WITHDRAWAL If you accept your Offer of Place and then decide not to attend the programme, you must withdraw in writing, otherwise fees will be charged to you, whether or not you have attended classes. If you start to attend classes the last date for a refund on withdrawal or transfer is: 10 working days from course start for 17 week courses 20 working days from course start for week courses If you withdraw from your programme within the time period specified above you will have no academic record for that enrolment, and any results achieved are not reported to external organisations. If you formally withdraw before 75% of the course has elapsed, your academic record will show the grade WD (withdrawn) for the course. If you cease to engage after 75% of the course has elapsed your academic record will show an appropriate grade, which may be a fail grade. See A1-R1 Academic Statute, part 2. REQUIRED TEXTS Your Course Descriptors may identify some text books as required, and/or recommended textbooks. Please refer to your Course Outlines for the most up-to-date edition information. Textbooks are available for purchase from vicbooks, Wellington, or as specified in the Course Outlines. Overview and Programme Specific Information Page 22

23 STATIONERY REQUIREMENTS You provide you own stationery items for your studies. Tutors will tell you if other equipment and/or materials are required for specific courses or classes. OFF-SITE PRACTICAL AND WORKPLACE COMPONENTS There are no off-site practical/workbased components in the programme. EMPLOYMENT The School does not provide jobs or search for jobs for students. However, any vacancies we received will be posted on the 7th floor Notice Board. INFORMED CONSENT AND CONFIDENTIALITY You will be asked to complete a consent form if WelTec wishes to use a photograph of you in any publications. Personal information collected and stored by WelTec is kept confidential. STUDENT SURVEYS WelTec is interested in the experience students have during their time studying. As well as informal conversations with students, there are three main surveys available to students to express their views and rate WelTec services. As a student new to WelTec: In the first few weeks you will be invited to participate in the WelTec EV1 - First Impressions Survey ( This is open to first-time WelTec students, and asks for your rating of and views about your enrolment experience, the initial in-class experience, and also your experience of the online resources on Moodle. During your course time: Your course outline may indicate that your course will have an EV4 - Tutor and Course Survey ( undertaken towards the end. This helps the Programme Team to improve the teaching, the course, and the value of the programme to students. Note: you will need a specific 'survey event code' supplied by the survey administrator to use the EV4 (you can t do it otherwise). At the end of the programme or year: In the final few weeks of the programme, or year, you will be invited to participate in the EV3 - Student Satisfaction Survey ( This asks you about your overall experience of WelTec's services, the programme, teaching, skills development, career enhancement, and overall satisfaction. All WelTec surveys are anonymous; we do not ask you for identification. We do however ask for some demographic information (age range, sex, enrolment types, ethnicity, etc.) in order to make sense of trends for particular student groups. Overview and Programme Specific Information Page 23

24 The outcomes of the surveys are reported as aggregated information and tables to the WelTec Academic Committee. The reports are also made available to students. STUDENT SUPPORT As a WelTec student, there are supports available to you as below. Getting Help The staff of the WelTec Learning Commons are your first point of contact for information and help while at WelTec, with: IT or log on issues Assistance with accessing and using online learning Where to find places and people on campus Help for distance students Help to access and use WelTec services and resources Making appointments for support staff We are available on every campus and online as well. The Learning Commons is where you can access drop-in computers, library resources, meeting and study rooms and all the help you might need. Contact the team on 0800 WelTec ( ), learningcommons@weltec.ac.nz or check out Māori: Te Whare Āwhina Support to assist Māori students achieve successfully at WelTec is available from the Tamaiti Whangai team who are located in Te Whare Awhina, Kensington Ave, Petone. Te Whare Āwhina supports the participation and success of Maori students at WelTec. Concepts of Manaakitanga and Āwhina guide the centre. Services and support are wide and varied, and include mentoring support, advocacy, assistance with enrolment information, scholarship information, pathway planning including employment options, cultural and pastoral support. Please check us out at Please contact us at 28 Kensington Avenue, Petone Campus, on (04) or 0800 WelTec (935832), or maoristudentsupport@weltec.ac.nz Pasifika We want to ensure your success as a Pasifika student at WelTec, so we provide great staff, support services and resources. Students at the Petone campus are able to call in to the Pasifika Centre to get support and connect with other Pasifika students. If you are on another campus, Pasifika staff will be there regularly or contact them for a time to meet, or make contact online. Support includes mentoring, advocacy, assistance with enrolment information, scholarship information, pathway planning including employment options, and cultural and pastoral support. Please check us out at visit us in the Pasifika Centre, Student Hub, Ground Floor Tower Block, Petone or contact us on 0800 WelTec ( ), learningcommons@weltec.ac.nz Overview and Programme Specific Information Page 24

25 Student Counselling Service If you have any issues with your personal well-being, WelTec (in collaboration with Vitae) provides all students with access to individual counselling services and trauma support. Vitae has a team of independent counsellors and psychologists, who are based throughout New Zealand. The counselling service is completely confidential and all students are entitled to three free counselling sessions. For identification purposes only, you will need to provide your WelTec Student ID number and the name of the programme in which you are enrolled. This service is available 24 hours, 7 days a week through Vitae. All services are provided in professional rooms off campus and are available to students from all WelTec Campuses. Contact Vitae on free phone or go to and fill out the online self-referral form. Disability WelTec is committed to inclusive education and eliminating barriers for people with disabilities. If you are enrolled at WelTec and have an illness, a disability or a learning difficulty then we encourage you to contact our Ability Resource Service before you start your study. WelTec have a dedicated and supportive team of people who will help to ensure that your specific needs are addressed by helping you set up your individual learning plan and any other resources you may need. You can meet us in the Learning Commons, Level 2, Tower Block Petone, contact the team on 0800 WelTec ( ) or learningcommons@weltec.ac.nz Library Services Library Services are available at all of our campuses with access to print, online material, and help with finding the resources required to support your study. The Learning Commons Librarians are here to assist you with your study needs by guiding you to a wide range of relevant books, journals, videos and online resources. They will assist you to research information on your chosen subjects and to reference your material correctly using the APA referencing format. Call in and chat with the Library staff at your campus Learning Commons with any questions you may have. Contact the team on 0800 WelTec ( ), learningcommons@weltec.ac.nz or check out Learning Support Learning Advisors are here to offer you a wide range of educational support such as report or essay writing, literacy and numeracy, maths and other academic skills to help in your learning journey. We can provide advice, support and friendly assistance to help make your study at WelTec successful. Overview and Programme Specific Information Page 25

26 It's easy to book an appointment with a Learning Advisor, just call in and chat with the team at the Learning Commons, or contact them by phone or . Contact the team on 0800 WelTec ( ), learningcommons@weltec.ac.nz or visit Student Mentors Life is full of challenges that can get in the way of your study. When those challenges occur, either with life or study, our Student Mentors are here to help you. Their job is to help you eliminate those barriers that impact on your attendance or success Your Student Mentor will come to you - just contact the Learning Commons team to make an appointment or drop into one of the Learning Commons. Contact the Student Mentor team on 0800 WelTec ( ), learningcommons@weltec.ac.nz WelTec Student Association (WSA) and Student Council WSA provide student activities, a chance for students to be involved and have a voice in institutional affairs and assists in providing independent student advocacy service to all students. You can meet WSA in the Student Hub, Ground Floor Tower Block, Petone, contact them on (04) or 0800 WelTec ( ) on Facebook, or weltecsa@weltec.ac.nz COURSE DESCRIPTORS Course Descriptors are the formally approved documents that describe: The course title, level, credit value The aims of the course What you will be learning the Learning Outcomes that guide the content and process of your learning experiences and activities with your tutor The assessment activities you need to complete to show how well you have developed your skills and knowledge against the requirements of the Learning Outcomes The texts or resources that you are required to purchase. Note: for some courses the latest texts may be listed either in the Required Texts section above, or in your Course Outline. If you are not certain, clarify the text or edition with your tutor. Any external standards that the course is also meeting the requirements of (may be unit standards, professional bodies, vendor certifications, etc.) Course Outlines, which your tutors will provide to you in class, or through Moodle, contextualise the Descriptors for your particular class for this year. Within the first week of starting a course, you should receive a written course outline containing at a minimum the timetable and assessment requirements. It may also contain tutor information, course topic details, rules, requirements and expectations specific to the course, and other useful information. See A1-R1 Academic Statute, part 3. Overview and Programme Specific Information Page 26

27 The course descriptors for this programme are found in the Programme Handbook page of Moodle where this Handbook was located; you can open the course descriptors here. Note: Please be aware that not all courses listed in the course descriptors are offered in any given trimester or year. For further information please contact your Student Advisor. Overview and Programme Specific Information Page 27