How to Develop a Mobility Strategy for Your Business

Transcription

1 The Proven Mobilization Strategy: Your Framework for Success WHITEPAPER

2 Overview According to a Government Technology article on management s awareness of personal device popularity at work, the number of employees using smartphones for work purposes will nearly double between 2009 and Workforces are adopting mobile applications faster than their companies, driving employers to meet many new demands of a connected workplace. The time of mobilization has arrived. The mobilization of business is not only about creating mobile versions of legacy desktop applications, but also panies to enter and win competitive markets. only meets, but enhances your company s goals and objectives. Mobilization is a vital step for companies in industries with predominate mobile workforces such as healthcare, insurehen ocess to assure mobilization not Mobility Strategy Mobile application development and implementation requires careful planning and analysis, encompassing both IT and business departments, considering things such as broader business objectives, effects on existing business ed solution. Organizations need to consider which business processes to mobilize as a means to achieve business goals such as enhancing customer interaction, optimizing sales performance, or improving customer service. Other strategy considerations include choosing the best development approach, such as commercial off the shelf, customized between breadth of platform support and application functionality, taking into consideration the management of both supported devices and associated applications. While it s hard to overemphasize the need for a well thought mobility strategy, it s often a daunting task that leaves critical decisions overlooked or underaddressed, the result of which can lead to unnecessary cost overruns and a functionally incomplete solution that does more harm than good. The key to adopting a sound mobility strategy is using an established and proven process to identify all issues in delivering and supporting mobility across an enterprise that not only supports, but enhances broad business goals. Mobilization Process A common approach to employing mobility throughout an enterprise is to adopt an industry standard structured framework, consisting of levels of analysis and decision making, with each level focusing on mobility requirements within particular scopes of an enterprise. Industry leaders such as Motorola and Vodafone have successfully taken such an approach. A structured framework ensures the move to mobility is aligned with the company s broader goals and objectives. This results in a seamless implementation from top to bottom of a given enterprise. 2

3 Following is an example and description of a structured framework, used to mobilize a company, that considers the impact of mobility from broad business objectives to technology and application support: Level Business EnterpriseL System Technology What is it about Scope, Business Needs, LongTerm Business Goals ines of Business, Business Process Management (BPM) System Architecture: ServiceOriented Architecture (SOA), SoftwareasaService (SaaS), Software+Services (S+S), Reference Architectures, MetaArchitectures Mobile platforms: (iphone/ipad, Android, WP7, BlackBerry, WebOS) Clouds (Amazon, Google App Engine, MS Azure, Rackspace, Salesforce, Private ), Virtualization, Business Process Execution Language (Oracle ESB, Applications & Databases Operational newly created services + orchestration ) Business Continuity, IT Infrastructure Library (ITIL) Business level considerations include analysis of business requirements and goals to ensure the move to mobilizareduction. At the Enterprise The System reference architectures for subsystems and modules, mapping services into the desired business model, as well as authentication and user experience strategies. Next, Technology architectures are mapped onto frameworks and targeted mobile platforms, taking into consideration limited network speed, limited processing power, etc. The resulting mobile application architecture should be Applications & Databases analysis includes the development of backend services and mobile applications implementation planning. This process should contain assessments to ensure devices and applications being developed ness requirements are being met. This analysis includes a thorough look at how applications will be submitted to application stores and which backend services are exposed through mobile applications. Operational level analysis includes planning for the maintenance and support of mobile applications, as well as identifying which backend services should and should not be performed. 3

4 SoftServe Approach As mentioned earlier in this document, mobility can provide many advantages to an organization and its workforce solutions. overruns and overall disappointing results. Incorporating a proven innovative approach to mobility migration, based on extensive experience and industry best practices, SoftServe offers a proven structured framework to form a mobility strategy. Our solution includes a comprehensive mobility strategy, roadmap development, assessments and recommendations, including full software application development, implementation and support. The SoftServe approach combines industry standard mobility processes and a leading innovative framework to create the ideal mobilization strategy for your company. Lines of business to mobilize Short, mid and long term goals Business requirements Mapping of mobilized business Mobile application roadmap MobileVIEW MobileMAP Mobile applications requirements Mobile platforms & devices Implementation strategy System Architecture Scoping Project planning Design/Development Porting from legacy systems Integration and testing Acceptance Maintenance and support MobileMOVE MobileView. A strategic service to assist businesses with creating a mobility strategy and roadmap. MobileView can help your business smartly plan for mobilization: Decide which lines of business to mobilize, Align broader business objectives and goals to your unique mobility plan, Identify business requirements, Creating a mobile application roadmap. 4

5 Mobile Map. An assessment service to review current business processes and map them to the processes best Mobile application requirements Support mobile platforms & devices Implementation strategy Development requirements MobileMove. This enabling service assists businesses in the development and deployment of applications from desktops and laptops to mobile technology, platforms and devices: Scoping Project planning Design/Development Porting from legacy systems Integration and testing Acceptance Maintenance and support Conclusion Marketplace trends suggest businesses of all size are mobilizing at increasingly rapid rates. As they continue to do the integration of technology, mobile devise support, cost containment, use restrictions, and investment protection strategies. Having a proven framework to work though the myriad choices and strategic decisions is imperative to success. For many businesses it is decision time regarding enterprisewide mobility. With more and more employees utilizing personal smart devices for work purposes, adopting a mobility plan is more important than ever. Getting the plan right protection. SoftServe is here to help you with proven mobilization strategies, customized solutions and the highest quality software development life cycle services available. Please contact us today to discuss your company s mobilization opportunities. SoftServe Inc. US Headquarters University Drive, Suite 410 Fort Myers, FL USA Toll Free: Tel: Fax: Europe Headquarters 52 V. Velykoho St. Lviv, Ukraine Tel: Fax: info@softserveinc.com Web: 5