Security Technology & Best Practices - Alternatives to IP

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1 October 24, 2012 Security Technology & Best Practices

2 INTRODUCTION

3 Kevin Parisien, PMP. Associate & Senior Project Manager- Security 19 years experience in Security & Project Management (5 with MMM) System Design Contract Drawings & Specifications System Assessments Project Management Career Highlights Edmonton International Airport Greater Toronto Airport Authority City of Toronto, Union Station Ministry of Children & Youth Services York Region Transit York Region Police Ontario Provincial Police GO Transit William Osler Health

4 MMM Group Limited Founded in MMM has close to 2,500 staff nationwide with 110 Partners and more than 430 Associate Partners and Associates, 600 licensed Engineers, and is owned and managed by its practitioners. Offices in the GTA, BC, Alberta, Saskatchewan, Manitoba, Nova Scotia and the U.S. Active in public, private, P3 sector

5 MMM Group Limited MMM is a full multi-disciplinary engineering consulting firm with expertise in: Security IT Communications Mechanical / Electrical / Structural Project Management Transportation Survey / Geomatics Municipal Environmental Our staff routinely interact and cross-utilize their expertise. Discussions between groups are both formal and informal allowing all employees to quickly identify and retain resources. MMM was ranked 136 th in the world by ENR (Engineering News Record) in their annual ranking of The Top 200 International Design Firms

6 Security& IT Systems Group A dedicated group of Security and IT Specialists established in 2004 Presently composed of 14 employees Team expertise: P.Eng., RCDD, PMP, PSP, TPM and C. Tech Highly experienced having completed a wide range of projects for many clients Data Centres, Airports, Hospitals, Logistic Facilities, Government Facilities, Financial Services, Judicial and Campus Environments Collaborative Work Environment Team members work together in an open office environment to encourage cross-utilization and information sharing.

7 Agenda 1. Common System Technology 2. Typical Observations / Issues 3. Best Practices

8 Common Systems Technology

9 Common Systems Access Control / Intrusion Detection Video Surveillance / CCTV

10 Common Systems Access Control / Intrusion Detection Primary Functions Key Control Restrict Access Detect Unauthorized Access Secondary Functions Visitor Management Time & Attendance Life Safety?

11 Common Systems Traditional Configuration

12 Common Systems Current Market Trend:

13 Common Systems System Manufacturers

14 Common Systems Video Surveillance / CCTV Primary Function Live Video Recorded Video Secondary Function Detection (video analytics)

15 Common Systems Traditional Configuration

16 Common Systems Current Market Trend:

17 Common Systems System Manufacturers

18 Typical Observations

19 Typical Observations Most facilities have Security Systems installed. Most facilities have more than 1 type of system. Intrusion Detection Video Surveillance System Access Control / Key Card System EtcG.. Most facilities have adequate protection / significant investment in the amount of devices and equipment installed that comprise each system: Contacts, Motion Sensor, Glassbreak, etcg Cameras Card readers

20 Typical Observations Obsolete Equipment Hardware Core components (DVRs, Matrix, Door Panels) no longer supported by Manufacturer Software Server & Client Applications Impact: New software is often compatible with old hardware New hardware in often not compatible with old software Vendor can provide limited support only. Replacements parts unavailable Significant downtime should a major system failure occur

21 Typical Observations Lack of IT Standards If using IP based systems, the correct hardware is key, Its configuration is paramount. Impact: Single points of failure Poor system performance

22 Typical Observations Improper Environmental Controls Dust

23 Typical Observations Improper Environmental Controls continued((. Heat

24 Typical Observations Poor Workmanship

25 Typical Observations Access Control Systems Old Cards / Formats Integrity of Existing Card Technology & Transmission Formats Standard Prox Susceptible to Cloning Google Search Results for Prox Card Cloner

26 Typical Observations Video Surveillance Systems Improper Camera Placement & Setup

27 Typical Observations Video Surveillance Systems Improper Camera Placement & Setup INCORRECT CORRECT

28 Typical Observations Video Surveillance Systems Improper Camera Placement & Setup Analog Camera Digital Camera

29 Typical Observations Underutilized Features / Lack of System Integration Camera display on alarm. Camera Record / Increase frame rate on alarm. Outdated/ No System Documentation As built/ Record drawings. System manuals.

30 Recommended Best Practices

31 Recommended Best Practices Maximised Utilization of Existing Infrastructure before investing in new technologies. 1. Proper Camera Placement & Setup 2. System Integration / Automation Understand Current Market Trends 1. Investment in new, current, or old technology 2. IP Based Systems

32 Recommended Best Practices Understand Current Market Trends continued%. New System Considerations 1. Non-Proprietary vs. Proprietary 1. Available / supported by multiple Vendors 2. Available from a specific Vendor 2. Manufacturing Location 1. Canada, 2. USA, or 3. Overseas 3. System Capacity 1. Is future expansion anticipated? 2. 25% spare?

33 Recommended Best Practices Understand Current Market Trends continued%. 4. Manufacturers Support 1. Hardware & Software Support 2. Sunset / end of life notice

34 Recommended Best Practices Manage Expectations Against New System Capabilities 1. Avoid asking for something that does not exist. Insist on Manufacturer supported features and Integration. 3. Leading Edge not Bleeding Edge magic does not exist in security ***high risk of being unreliable and may lead to even greater expense*** 2. Beware of Video Analytic Tools, they should be used a Secondary Means of Detection only.

35 Recommended Best Practices Vendor / Integrator Considerations 1. Communicate to the Vendor all technical, operational, and managerial scope of the project. 1. Written Specifications & Drawings 1. Vendor Experience 1. References 2. Specific Project Experience 2. Vendor Support 1. Ability to respond (local, 24/7 coverage) 2. Replacement Parts

36 Recommended Best Practices Insist on System Documentation Shop drawings 1. Manufacturer specification sheet for each new piece of equipment. 2. Equipment to be installed (including the part number and the manufacturer) 3. Detailed System Architecture Diagrams 4. Equipment Wiring diagrams 5. Testing and commissioning plan 6. Training Course Outline and Materials Sample Shop Drawing Package 1.pdf

37 Recommended Best Practices Documentation Continued%% 2. As Built: 1. Final Revision Shop Drawings 2. Software 1. Installed software list (with versions listed) 2. Operating System CDs 3. Allocation CDs 4. Registrations 3. Manuals 1. Manufacturer Equipment Manuals 2. Manufacturer Operation Manuals 3. Manufacturer Service Manuals 4. Equipment Cabinet Keys

38 Recommended Best Practices Documentation Continued%% 4. Warranties 1. Vendor s Warranties 2. Manufacturer s Warranties 5. Commissioning Forms 1. Field Checklist

39 Recommended Best Practices Case Study Results BEFORE

40 Recommended Best Practices Case Study Results AFTER

41 Recommended Best Practices Case Study Results BEFORE

42 Recommended Best Practices Case Study Results AFTER

43 Recommended Best Practices Case Study Results BEFORE

44 Recommended Best Practices Case Study Results AFTER

45 Recommended Best Practices Case Study Results Sample As-Built Drawing Binder - Feb 19, 10

46 QUESTIONS

47 Thank You.

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