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1 managed services for business integration
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3 To be successful and differentiate from the competition, organizations need to choose a clever integration of people, applications and business partners. Business integration helps companies reduce IT maintenance costs, gain competitiveness and improve operational visibility. By leveraging your business integration solutions, Codit Managed Services allows you to allocate your internal resources better, accelerate your capability to adapt to a changing world and control your costs. Vital mission - An integrated solution or middleware platform such as Microsoft BizTalk Server or a Windows Azure cloud integration solution is vertically integrated within the organization. It is a vital piece of infrastructure because it is distributing vital data on time and in any format. It enables new ways of doing business. As such, an integration hub helps to achieve important corporate goals and creates value for stakeholders. Codit Managed Services supports, maintains and adapts your integration platform to ensure the continuity in your business operations day in day out.
4 Support, maintain and manage One-stop integration competence center Codit s team of highly technically skilled engineers is trained to understand your business needs and processes. With agreements made in partnership with you, we provide a one-stop integration competence center. Change Monitor Measure Report Outsource
5 Rely on the highest level of expertise of our Microsoft Certified Technology Specialists, without having to invest in recruitment, skill development or training programs. Guarantees made in your Service Level Agreement will free your own staff to continue to work on profitable, strategic projects. Allow your company to adapt quickly to any new business requirements and maintain a high level of business agility. Have trained and experienced specialists that will do the job swiftly, as they apply latest industry knowledge to deal with problems. Your solution is monitored by high quality innovative tools. Specialists will interpret data to take action before issues arise. Ensure fast response times by a combination of high availability (up to 24/7) and instant expertise. Health check reports provide a guideline for steering committee decisions. Operational audits on the integration platform will keep track of the installation s success. Reports help you to demonstrate the added business value of the integration solution. Either on premises, hosted or cloud-based; have your integration solution better managed by outsourcing to us.
6 You choose We organize our services so they are adapted to your needs, your budget and the required Service Level Agreement. Our approach is flexible and pragmatic in different domains: Fixed price or Time & Material pricing Availability guarantee ranges from basic support up to 24/7 From emergency hotline to full ownership: all of our support levels are ITIL based We support different outsourcing models, from on premises and hosted to cloud-based services and hybrid models, providing you with the flexibility needed On-site mediation or remote support
7 Codit Managed Services: far beyond support Focus Codit operates the largest Managed Services Center in Europe that solely focuses on managing and supporting Microsoft Integration Solutions. Within Europe, we represent the largest Managed Services team for Microsoft s BizTalk Server. From experience we know what non-stop commitment means when dealing with middleware that processes critical data. Our team of experienced and certified integration support engineers can offer you the highest level of technological expertise and deep understanding of your business flows and their context. We let you focus on your core business, while we focus on your integration solution.
8 Innovate Whether in hosting or via innovative cloud-based services, Codit Managed Services can help by taking over full ownership of your integration solution. Codit continues to keep up-to-speed with the latest technologies to ensure the IT environment is stable and ready for any new challenges. Join the expert community Thanks to our focused expertise, Codit is a valued Microsoft Gold partner and is frequently invited to help on the roadmap of Microsoft technologies. We continually invest in our technological expertise to provide you with the best services, both now and in the future. Within Codit we value a strong knowledge-sharing culture that increases our capability to maintain, manage and support your integration solution. Our team of Architects supports our Managed Services unit to offer expert advice on technical and design questions. Save By providing faster integration changes and cost efficient and qualitative support, Codit Managed Services helps you to reduce your Total Cost of Ownership. Our full ownership contracts allow you to completely control your budget.
9 Customer Account manager Differentiate Designing, building and setting up an integration solution is merely a start. How you maintain this solution and continue to keep your business flexible is what differentiates you from competition. When partnering with Codit Managed Services, your platform will be maintained through corrective and evolutionary maintenance services. You get the assistance of highly focused integration engineers that can execute urgent change requests when necessary. The faster your integration solution adapts, the faster your IT department reacts to new business demands. Working with an integration hub that enables new ways to do business, helps you to achieve corporate goals, deal with new challenges, take up new opportunities and create value for stakeholders. Service Delivery Manager Project Manager Architect
10
11 Codit is a leading IT services company providing consultancy, technology and managed services in business integration. We successfully help companies reduce operational costs, improve efficiency and enhance control by enabling people and applications to integrate more efficiently. Having started as a highly competent Microsoft BizTalk Server specialist, we have grown substantially to become a leader in business integration using a wide range of Microsoft technologies, including cloud-based solutions such as Windows Azure. Codit employs about 50 people in Belgium, France and Portugal, of which 45 are certified Integration Engineers working in our offices or at the customers premises. To offer customers the best local talents on a global scale 24/7, Codit co-founded the Impack Alliance, the global number one partner for integration. Since its inception in the year 2000 Codit has successfully implemented over 100 integration solutions worldwide. For more information, please visit
12 Download more literature on our website: brochures, references, presentations and other news items. Please visit our website for contact details in Belgium, France and Portugal.
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