Career Portfolio provided by Beyond.com

Transcription

1 Career Portfolio provided by Beyond.com Systems Engineer Santa Clara, CA Member Number: Portfolio: Professional Information Job Function: Information Technology, Marketing & Advertising, Travel, Hospitality & Restaurant Education: 4-Year College Degree Experience: 5 10 Years Employment: Full-Time, W-2 Contractor Salary: $80-80k Security Clearance: None Citizenship: U.S. Citizen Resume *** *** ***, Phone (Cell) *** Status: US Citizen Objective Looking for a challenging and exciting position in Information Technology as a Server Support, Server Admin or Lab Admin, to join and become a team player and part of a company. Furthermore to enhance my knowledge and skills and grow within the company. Professional Experience Alexza Pharmaceuticals/Oxford Global (IT Support/Windows Admin October *** to Present Daily inventory of Computers, Servers and printers used by various departments including Testing, Labs and Shipping & Receiving Monitoring of helpdesk tickets for Internet Explorer, Outlook and Adobe issues encountered by lab engineers and buyers on the production floor Weekly backups of tapes using Veritas Backup Exec for offsite storage management. Fixed HP Laser printers on the Production floor for paper jam and network issues. Added new network printers in the Multi Domain Windows infrastructure Worked with IT Manager with regards to the implementation of Server Refresh program to upgrade the old testing and production servers in the environment Maintained server and workstations logs for security, network and application issues arising out of testing and production errors on the floor

2 Performed inventory of software and hardware including but not limited to routers, switches, desktops, servers, NIC cards, Jet direct Cards, Printers, cartridges, scanners, bar code readers and Digital Provided helpdesk and desktop support to *** end users running Windows 7 and Windows 8 for application issues Microsoft (System Admin)***April *** to September *** Physical and Blade server provisioning using Windows Deployment Services (WDS) for MTC located in Mountain View center. Building physical and virtual infrastructure for POC engagements, Strategy Briefings, and Active Design Sessions (ADS) for various vendors, partners and customers SDC infrastructure built using Windows Server *** *** bit R2 Standard and Enterprise, *** Hyper-V, Red Hat Enterprise Linux 9 in terms of Installation, Patch Management, Updates and Troubleshooting. Managing virtual clusters and hosts using Microsoft SCVMM (Systems Center Virtual Machine Manager). SCOM Systems Center Operations Manager, SCCM (Systems Center Configuration Manager) and Systems Center Orchestrator Creation of data center workflows and DCS (Data Center System) hydration environment in order to automate the Build process for physical and virtual servers running various flavors of Operating Systems. Working extensively on showcasing Windows 7 and upcoming windows releases on several tablet PCs, Slates and Ipad based computing. Storage provisioning of physical and virtual servers on Network Appliance SAN and EMC SAN (Clarion and Symmetrix VNX ***) comprising of ***TB of storage. Working extensively on Flex Fabric *** GB converged network technology by HP on the blade infrastructure for Ethernet and SAN provisioning for servers. Network Administration and management in terms of VLANS, Tunneling and LACP configuration on HP and Cisco Ethernet Switches. Installation, Updates and Administration of Brocade SAN Switches in terms of Aliases, Zoning and Configuration for storage provisioning for physical and virtual servers. Working on implementing Backup, Archiving and Data De-Duplication using CommVault Backup solutions. Symantec-HP (Windows Server Admin)***March *** to March *** Participated in the data center decommission and migration from California to Tucson, Arizona in terms of server decommissioning, un-racking, and shipping. Migrated users data among different windows servers for data center migration project. Mapped shared drives for users data after data migration. Data migration was done using tools like Robocopy/Richcopy and scripts as well. Wiped servers according to company standards using DOD Wipe ***) as part of Server decommission process. Shipped USB drives to other data center containing encrypted data. Working with VMWare ESX *** VIC client to monitor virtual machines running SQL and IIS servers in a clustered and non clustered environment. Performing various tasks on virtual machines including configuring SQL parameters and IIS website publishing jobs and IIS security Decommissioning several physical and virtual servers (dedicated and shared web servers) in order to put existing usable servers into GAP Pool and retire old servers from pool to manage data center inventory Working as a GAP Analyst to support internal customers with SOWs (Statement of Work) regarding new server builds (Win***bit and Win***bit, clustered and standalone, physical and virtual), existing server upgrades, Admin access, Active directory OU creation, and AD group creation Participating in Monthly outage to patch Hyperion HFM servers with new patches, upgrades and GIL options panel required and mandatory updates for servers located in San Ramon and servers located in Houston (including physical and virtual servers) Participating in On-Call rotation for GAP team to work on customers critical issues including application upgrades, patch management, GIL(Global Information Link) updates, database service pack upgrades and patches, and IIS upgrades

3 Monitoring GAP Design Inbox on monthly basis to work on tickets related to alerts with regards to disk usage, CPU usage, memory usage, webusage reports. Also responding to emergency tickets created by application groups for server down, reboots and hardware failures Working with IGS Team to build new server build process, move servers from one rack to another, putting in tickets for LAN drops, putting in tickets for network configuration and working with new process of Windows *** Server clustering Altera Corporation (Backup Admin)***Nov *** to Jan *** Worked with Microsoft Systems Center Operations Manager *** to configure alerts, create reports, import management packs, and monitored servers including servers in Citrix Farm, Exchange *** servers on Clusters and VM Ware servers Decommissioned old HP *** and HP *** net servers from Data Center and installed Avocent KVM switches for remote management using console port and ILO Worked with Citrix Presentation Server ***/4/5 to reset user sessions for various distributed applications including Misys Radiology, Picis, EPIC and SRC patient records application In Active Directory, created new users, groups and distribution lists in multi domain infrastructure with one way transitive trust relationship. Created Exchange *** mailboxes for users and moved mailboxes among several Exchange *** servers based on standard naming conventions Worked on Antivirus server (Trend micro Office Scan) with ***+ clients in terms of server updates, client updates, client exclusions for backups and database backup and restore Managed daily, normal and incremental backups for several application, database, file and Exchange *** servers using CommVault Galaxy Backup Cleaned up terminal service profile for users using Citrix Presentation Server *** in Citrix farm Extensively used Microsoft ADS (Automated Deployment Services) to deploy windows server images on ***bit and ***bit HP and Dell Poweredge hardware Rolled out patches and updates for Windows Servers on ***bit and *** bit architecture using ADS (Automated Deployment Services) Racked and configured VERITAS Net backup VTL (virtual tape libraries) as well as installed backup agents on windows and Linux servers and filers Built new Windows Servers and configured hardware RAID (RAID ***) for various server projects including WSUS, Exchange *** Server *** and Domain Controllers Participated in On-Call schedule to support Windows Infrastructure and Unix Servers including Clearcase, Clear quest and VOB Deployed knowledge tree document management system on Linux platform hosted on Ubuntu *** and installed server applications include apache and php Stanford Hospitals and Clinics/Perot Systems (Server Support)***Jan *** to Nov *** Managed windows servers in Clustered architecture for storage of Hotmail and Windows Live Mail running Windows Server *** Worked on SQL *** to backup and restore databases on primary and secondary storage machines in hotmail clusters Created FTP sites and added user accounts for proper permissions and access on different ftp servers running Windows *** Server and Windows Server *** Patched file servers, application servers and database servers using BMC Marimba Patch Manager and Marimba Deployment Manager for different server groups Configured and Deployed WSUS (Windows Software Updated Services) to push Microsoft Security Updates and other critical updates on Test Servers Configured Trust Relationships for organizational units and groups for parent and child Domain

4 Decommissioned and migrated DNS to a new server farm and created DNS records for user, printers and website aliases to the host name resolution, created DNS Scopes for different subnets Tested and Pushed out DST (Daylight Saving Time) patches thru BMC Tuner Admin (Marimba Agent) on about *** servers Performed manual backup using TSM command line tools in case of failed/missed backup and restored users files and folders using GUI tool for IBM TSM Managed Incidents and Requests using Remedy for all Sev1, Sev2 and Sev3 incidents and additional server requests, Created several change management tickets to take downtime for reboots, installs and upgrades on servers Pushed out virus updates and definitions and configured tamper protection for log files on Antivirus servers with Symantec Antivirus Console Managed and procured hardware inventory for servers in terms of hard drives (ultra SCSI *** ***k rpm), network adapters, rilo management cards and memory Worked at three different Data Centers as well to configure the Avocent KVM solutions and ILO Management Solutions for different servers Cisco Systems (Server Support Admin)***Nov *** to Dec *** Managed internal HP support web site and configured ftp site for in house and outside vendors Supported production, engineering and storage operation groups using Active Directory and Terminal Services. Managed Distributed File Systems on file servers and configured NTFS and share permissions Monitored HP Proliant servers with HP Insight Manager and Integrated Lights Out (ILO) management system in terms of hardware change, memory thresholds, system temperature, and system health and process management. Worked closely with Operations Team to create and coordinate various change requests for downtimes to perform regular maintenance on web servers and application servers Installed and upgraded several Operating Systems including Windows Server *** Standard, Windows Server *** Enterprise, Red Hat Enterprise Linux ES, Red Hat Enterprise Linux AS, Cisco Enterprise Linux *** and *** Managed ticketing system using Remedy client to reflect the activity, priority hrs worked and resolution status Installed HP Proliant servers including but not limited to DL ***, DL *** G2/G3/G4, DL ***, DL *** Configured Catalyst *** and Catalyst *** switches with multi modules for public and private networks. Created vlans for different departments within production teams for their project related lab environments Upgraded firmware revisions, BIOS releases, Support Packs and Remote Management software and patches on HP and IBM servers. Configured hardware RAID and software RAID using SCSI and Ultra Wide SCSI hard drives in Windows and Linux environment. Assembled Racks with regards to PDUs, servers, rail kits and supporters and moving the racks with regards to their location in data centers Actuate Corporation (Server Support)***Nov *** to Oct *** Migrated to Microsoft Exchange *** *** from Novell Netware *** for clients running Windows ***, Windows *** and Windows XP Tested batch scripts for post install images and migrated scripts to group policies for local user profiles Distributed XP and *** images to windows client using Symantec Ghost Enterprise *** Configured Terminal Server and Terminal Service Client Licensing on Windows Server *** Configured Routing and Remote Access on Windows Server *** and configured user accounts for dial in permissions Managed and maintained file server running Windows *** Advanced server and managed file and NTFS permissions for local users and groups

5 Installed Windows Server *** with latest updates, patches and service packs on Premio Servers Configured and deployed Microsoft Software Update Services (SUS) on several enterprise servers and configured clients to receive automatic windows SUS updates from servers Managed Print servers in various subnets and configured print permissions for groups. Performed network conversion from *** (Token Ring) to *** (Ethernet) for State farm agents local offices Performed IOS upgrades and copied network configuration for Cisco Router (***) and Cisco Switches (***) Configured router ports for LAN and WAN interfaces with various networks and subnets to test the functionality of the new conversion in order to connect to remote networks Replaced Token Ring Jet direct network adapters on HP *** printers to Ethernet Jet direct network adapters and configured IP settings Education/Certifications Diploma in Linux System Administration from ibiit ***. Santa Clara, CA Cisco Certified Network Associates (CCNA ***) and Microsoft Certified Professional (MCP) Associates in Network Systems Administration from Silicon Valley College, San Jose California Graduate of NIIT - GNIIT (Diploma in Software Technology and Systems Management) *** Bachelors of Commerce with concentration in MIS (Management Information Systems) Delhi University, India Reference Available on request