Materials Management Customer (Sales) Orders Requisitions

Transcription

1 Materials Management Customer (Sales) Orders Whether reducing the amount spares in inventory or just facilitating a spare to another carrier, you can accurately track any method of trading with this Module. With Rental Orders, you can lend your spares using industry standards. The Exchange Outs are there if you have a shop that does 3rd Party work and you customarily send out serviceable units in exchange for unserviceable ones. Finally, Sales Orders are used to sell off your spares. Other Customer Orders functionality includes: Serialized Unit Tracking Audit Trail of each transaction Return Unit Tracking Invoicing upon unit sales or return Multiple Rental Fee Factors by number of days Repair Cost tracking on Exchange Outs Ability to track & record Sales Returns & Refunds Requisitions The creation of requisitions can come from a number of sources: from technicians working on an aircraft or components, to Planning department personnel. Automatic re-order levels can be put in place to trigger an auto-reorder requisition when parts have reached their re-order level. This module also feeds the TRAX Dashboard geared for Management Graphical Reporting & Logistic Decision Support. At Login, Management need not navigate through detailed records; the Dashboard will quickly indicate the status of your AOG Requisitions, Fleet Status by Type/Series, Unscheduled Removals by Fleet, and more. The following functionality is supported: Requisition authorization optional (by location and amount) Requisition by requirement: Aircraft, Work Order, or Site AOG requisitions will send automatic notes to specified personnel Audit trail on requisition changes Management of requisitions to allow redistribution of requirement Automatic ally receive messages sent for requisitions Ability to track aircraft defects with part requirements Requisition Assigned to Buyer report Requisition can be assigned to multiple orders Requisition for Kit will show kit build list required AOG Requisition message notifications can be sent to unlimited users with option

2 Orders (TO,PO,RO++) The Orders section deals with all order types on the system including sales, also from the beginning of the requirement (i.e. the basic requisition of parts). The order types on the system are Contract Order, Exchange In/Out Order, Loan Order, Purchase Order, Service Order, Repair Order, Customer Order, Rental Order, Manufacturer Order, Warranty Claim Order, Transfer Order and Insurance Claim. Additional Order Module functions include, Order Status which allows for vendor interaction, Order Receiving Discrepancy to allow for Purchasing and Receiving Department interaction, Vendor Price Listing Import for data sources, and the Power by the Hour tracking capability. Order authorization is an optional switch, which will allow users to have a financial level of authorization to enable control of the issue of orders and provides the option to have complete workflow capability for order approval. SPEC2000 is supported for Quotations, Purchases, repairs, and invoicing. Order Invoices can be registered on the system and information passed, via an appropriate interface, to the company s financial systems. Requisitions The creation of requisitions can come from a number of sources: from technicians working on an aircraft or component, to the planning department personnel. Requisitions may automatically generate with Inventory Transactions as defined by Re-Order level requirements. These Re-Order Requisitions will notify Purchasing/ Materials Department when parts are diminishing and require replenishment. As well as the normal query and report facilities, management graphical reporting is available. Orders Orders can be created and tracked on the system as required (including send via SPEC2000). Graphical explorer technology is used to give easy visibility of orders and their statuses. There is considerable functionality associated with the orders section of the system. Other Orders functionalities include: Online history of all orders which feeds to the Requisition Module Quotation issue and tracking Vendor Performance Tracking Orders can be automatically reserved for a particular Work Order Repair Order includes component repair requirements, removal info, and repair history Multiple Warranty controls Exchange Order Support with Order type conversion (i.e. RO to EX, EX to PO, etc.) Warehouse Transfer Order monitoring One Step Transfer Support Loan and Rental Orders with cost monitoring Contract Orders for automatic re-order POs issued to Preferred Vendor. Online Vendor performance statistics & recommendation

3 Invoices can be pipelined to accounts payable system The Orders section deals with all order types in the system except Part Sales, Exchange Outs, and Rentals, which are found in the Customer Orders Module. Receiving The Receiving module is part of the "Closed Loop System," which receives materials on one side and the Packing & Shipping module that sends out materials on the other side. This module is highly dependent on our Settings, Engineering, and Production modules since it is highly aware of all Serial Numbers and their history. Receiving knows not to allow receipt of a serial number in the bogus parts list and scrapped parts. It also knows if a part is returning from repair and prompts you for confirmation of compliance and entry of tear down reports. With Receiving Inspection, Inspectors sign off on the 2nd step of receiving for those parts that require it. There are workflow checklists for both Receivers & Inspectors to ensure proper receiving steps are being followed. Recalls are easily done with Batch Control Numbers assigned to each batch of parts received. Tool Calibration & Shelf Life is also initialized during this process. Other Receiving functionalities include Batch Control Assembly Receiving Hazmat Indicators Shelf Life Date-Stamp Tool Calibration Date-Stamp Workflow Checklist Approved Certificate Recording Form one or 8130 scanning Serviceable Tag Printing Tear Down Reporting Bin Control Features Inventory The Inventory module provides for complete control and management of aircraft and non-aircraft materials, serialized parts, non-serialized parts, and kits. Standard transactions are provided for within the inventory section, such as Bin Transfer, Adjustments, Scraps, Manual Issues, Picklist Issues, Return to Stock, Return to Vendor, Exchange Issues, Loan Returns, Warehouse Transfers, Build/Break Kits, Rental Issues, Order queries, Requisition Creation, Tool Tracking, and more. With Packing/Shipping interface available for applicable items. Reporting and query options are provided for Inventory, Inventory Transaction History, and Physical Inventory. Other options include Manual Warranty Entry, P/N Initial Loading, P/N Reorder Level control, Physical Inventory Adjustment, Physical Inventory Count, and Picklist Creation. This module feeds information to other modules and vice versa. For example, when a Work Order is created for an aircraft, the materials required can be reserved with warehouse reservation routing and picklists created and printed in stores. Any items that are issued from stores can be tracked on the Work Order system, allowing total

4 cost based accounting. Mobile inventory functions are available for picklists, issues, part query and others (using PDA or specialist equipment). RFID functions are available for Tool check-in and check-out as well as stock receipts/issues/transfers and other functions. Other Inventory functionalities include: Supports Multiple Locations Stock checking MSG-2/MSG-3 Rotable component tracking Picklists (manual or automatic) for In Stock Parts Requisitions (Separate Module) for Out of Stock Parts Material Reservation capabilities from Work Order based on Pre-Draw requirements Kit Building, Breaking, and Part Search shows parts within kits Decimal quantities for UOM Optional two stage receiving inspection Stolen parts monitoring Returns to vendor Type/Series and aircraft tail effectivity on all part issues FIFO or LIFO on all parts Customer stock separation (consignment) Unlimited part types Batch tracking Packing and Shipping Documentation Airway bill tracking Financial accounting on all transactions Warranty Tracking Shelf Life Tracking Tool Calibration Tracking P/N Reorder Levels with optional Poisson Factor Auto-Recalculation Physical Inventory Counting Picklist The request for an IN-STOCK part is a Picklist. Whether it is a mechanic out in the Line, Hangar, or at the Store's Desk, he can request an inventory item. Planners and Production Managers can also generate a picklist for all the pre-draw parts listed in the Work Order from the click of a button. Stores receive the Picklists and work off of these. Picklist Issues record the recipient's name and signature.

5 The Picklist Management screen allows Managers to work and manage these requests. A request for an out-of-stock part in the Picklist will prompt the user for the condition and direct them to a Requisition. Packing & Shipping This may be overkill but that is what's required by the Airlines and the industry's regulatory authorities. A "Closed Loop System," allows for checks and balances to ensure that information remains accurate. A mistake made by one user affects another in the loop. With Packing & Shipping, we close the loop on external Material movements and extend visibility of the Pack, Ship, and Track functionality offered by this module to buyers, material managers, and outstations. Other Packing & Shipping functionalities include: Automatic grouping of Orders Quick Search Engine for Items awaiting shipment Airway Bill Tracking Packing Material Dimensions Hazmat Alerting with MSDS notes Customs Tracking capability Orders Module integration Fleet Management Engineering Engineering information can be recorded and maintained within the system. Items such as Manufacturer s ADs and SBs can be tracked along with their individual effectivity and schedules. The work steps required to carry out these requirements (Task Cards) can be entered into the system along with associated documentation and requirements maintained with the original information. Scanning can be used to assist in the work process. Aircraft and Component requirements can be entered, with the capability to override individual tail numbers or serial numbers for their own unique effectivity. Authorization can be tracked to ensure items are correctly recognized by the company before authorization is allowed to be accomplished on components or aircraft. Full Revision control tracks changes within the requirement. Information from the Engineering module is used in many other areas of the system. The Planning module is very much dependent on information from the Engineering Controls. Reports and queries can easily be produced to interrogate the Engineering information stored in the system. Reports regarding compliance and cost are readily available for the Aviation Authorities and management. Information from Engineering is fed through to the Production system for calculating ground times for inspections and creating work packs for aircraft. Note: Engineering Controls (E/Cs, also known as E/Os) and Task Cards are the main functionality for this section. Manufacturer s electronic data can be loaded and viewed/printed within the application (e.g. AMM, IPC etc., from SGML data). MM attachments for Task Cards can be printed automatically along with a check package. Engineering Controls Engineering Controls (E/Cs) are where all the component and aircraft requirements are entered.

6 Task Cards Task Cards (or Work/Job Instruction Cards) are used to enter all the information required to carry out work on a component or aircraft. Additional information that is linked to the Task Card provides benefits such as pre-loading part lists, effectivity, documentation requirements (maintenance manuals and other documents), work zones, panels needing removal, and the individual steps required to carry out the task by trade. Digital Documentation can be printed along with the Task Cards. Manpower requirements are entered into the Task Cards and this information is then used by the Production system and the Planning module to forecast capacity and to allow reservation of labor workforce against work to be carried out. Task Card authoring allows for the integrated use of AMM or other digital documentation within the Task Card itself (e.g. tasks can be created solely of AMM references which are updated automatically in line with the AMM revision process). Other Engineering functionalities include: Track Service Bulletins, Engineering Orders, and Airworthiness Directives History of Maintenance Compliance Relational E/C functionality includes Activate, Terminate, Called On, Called On At Multiple Skill types per Task Card or Limit to One Skill Spares/Tools pre-load on Task Cards Task Card Effectively allows for one (1) E/C to many fleet types, so no matter what tail number it gets issued to, the right Task Cards prints every time. Dynamic Task Card creation via Task Card Item effectivity Schedule Override modifies the schedule frequency based on Total Aircraft Time. Forecasting of individual Task Cards Maintenance Forecast includes cost projections. Task Cards (Engineering Job Cards) Task Cards (or Work/Job Instruction Cards) are used to enter all the steps required and to carry out work on a Component or Aircraft. Additional specifications that are linked to the Task Card include: parts pre-draw list, documents referenced (maintenance manuals and other documents or diagrams), work zones, panels signoff sheet, and the individual steps required to be carried out by skill. Manpower requirements are entered into the Task Card. This information is then used by the Production system and the Planning module to forecast site capacity and to allow reservation of labor against the scheduled work to be carried out. MX Planning The Planning module brings together the Engineering, Technical Records, Operations Schedule, and Inventory information into one place, which then feeds more information into the Production module. This allows complete integration of the information relating to aircraft and component work. Aircraft or part checks, inspections, modifications, and maintenance can be forecast and work specifications can

7 be produced on-line in real time. Deferred Defects on the aircraft can be monitored within this module, along with all other aircraft related time controlled items. Options in Planning include the A/C Planning Query, which is the mainstay of the Planning module; this allows interrogation of the Planning information on-screen, in different formats according to the user s requirements. Additional reporting is available to show costs and to overlay the material requirements for planned items against current and proposed inventory. Full integration gives major benefits in this area, providing a mix and match of the information from all the relevant modules to give an effective scheduling and project management tool. The graphical planning query provides a very high capability by overlaying aircraft flight schedules with the maintenance work packages taking into account the available manpower, hangar capacity, and spares/tools availability. The A/C Flight schedule can be entered on the system. This will allow the maximum accuracy when forecasting and when controlled items become due. (Schedules can be downloaded from other flight planning systems, otherwise average utilization is employed for the calculation of due dates.) Man-hour Schedules can be entered, such as shift patterns and weekly working patterns. This then provides information for capacity planning and allows employees to be reserved against work to be performed. Site Capacity Planning can be carried out. Other Planning functionalities include: Short term planning for deferred defects Forecasting of all items by actual or average aircraft utilization Point and click to highlight work specification Parts forecasting for Tasks to be completed Inventory deficit information Requisition of parts tied to work requirement Customized report formats Interface to flight operations system Graphical Project planner Aircraft or part checks, inspections, modifications and maintenance can be forecasted and work specifications can be produced on-line in real time. MX Controller Ever wonder why there are so many surprises at the Line? Typically, a paper system or a straight forward MEL logging system is not enough to flag the Controller of critical items. The MX Controller is a graphical controller screen and also a highly interactive maintenance control tool. Instantly, defect reports entered by maintenance control, line mechanics, or by Pilots via the EFB are indicated by the MX Controller and will instantly flag an upcoming Out of Service event and allow the user to update the advised, out of service, and estimated in service times. Several other functionalities are driven right from the single display. Production

8 One goal of implementing a system such as Trax is to improve productivity and thus reduce costs. This module is capable of accomplishing both. Detailed cost recording takes place (for total financial accounting) and can be charged out to individual aircraft or components to maintain total control of costs. Work can be planned effectively and work packs can be created quickly, avoiding labor intensive copying and sorting of Check Cards. Relevant information to the checked is produced along with the Check Pack to allow project management of the check. Reports detailing work requirements and zone conflicts help to organize the check effectively. Panel removal sheets cut down time wasted in removing/installing panels unnecessarily. Electronic documentation (such as MM attachments) can be printed with task cards in the package. Third party capabilities allow management of projects for your customers, giving you full flexibility and control over your costs and charges to your customers. System invoicing is immediate, detailing all work carried out and any materials used. Additional billing can be added to include miscellaneous costs. Bar-coding can be used for shop floor data collection, allowing on-line real time recording of work carried out. The graphical status of each check can be viewed whilst work is in progress. Management can easily see when work is ahead or behind schedule (actual versus estimates), along with the breakdown of costs involved. Included as part of the Production system is the interface to your financial system, this allows complete cost control on checks and dissemination of work in progress cost against work completed. Finally, upon completion of Work Orders (checks, etc.) completion information is fed back to other modules in the system, such as Technical Records (for component information), Engineering (completions of inspections, ADs, SBs etc.) and the Accounts interface (for costing and billing). Electronic signature provides the capability of archiving all Task Cards electronically with the sign-off of the person(s) that completed the work. Other Production functionalities include: Simple Work Order build interface E/Cs can be added to Component or Aircraft Work Orders Third Party Capability for MRO Work Orders Third Party invoicing with tax control Preview of invoicing capability Work Order part pre-loading Historical Work Order Reprint Estimate vs. actual graphs on line Automatic compilation of Access Panel sheets Non-routine Task Card entry and analysis of findings Daily sign off for all Task Cards in progress Progress gauge on labor reservation control Progress gauge on Picklist reservation control Line status Work Order capability Work Order Phase sort order defaulted Airframe Major/Minor repairs can be flagged on Task Cards Daily check items can be automatically assigned to Work Orders

9 Multi-Level Work Order allows for dynamic building of separate Shop Work Orders on Heavy Checks. Shop The Shop module within the system is much the same as the Production module, although in this case it deals with components, not aircraft. The creation of work packs for component repairs/overhaul is easily accomplished with the capability to pass work through a number of different sites (or workshops). Online electronic documentation can be viewed and printed as required (such as MM, OHM, etc.). The functionality is much like it is in Production with the addition of the following: Graphical Shop planning allows for creation and scheduling of Shop Work Orders with respect to availability of slots, manpower, and materials Component movement tracking Capacity planning Reservations of labor and parts Cost estimations Break-down and re-assembly control Shop findings report Tear down information Form one or 8130 issue Immediate invoicing Miscellaneous billing detail shown on customer invoice Confirmation form for Third Party component Work Order can be produced Quality Assurance The Quality Assurance Module is an effective internal and external evaluation program that will bring benefits that go beyond regulatory compliance. The discipline, structure, and added oversight afforded through these evaluations can provide better management information and controls, leading to increased efficiency. Other Quality Assurance functionalities include the following: Planned Cycle evaluations Special Evaluations Follow-ups Corrective action plans Customized audit procedures Audit records imaging for document retrieval Closed by information kept on Managers authorization window Finding extension can be added in addition to a normal extension When an audit item is rejected the status will return to open and the status will change Report for number of AFCANS produced monthly including classification type Report for previous month audit reports by type

10 Report for Root Cause classification summary Report for Audit extensions requested and granted Report for number of AFCANS issued and number of Root Causes found System configuration to restrict number of days extension allowed Extension capability restricted by security control Audit requirements allow electronic imaging data Report for log of all AFCANS Reliability Management and Aviation Authority requirements can be met by the collection of reliability information direct from the Trax System, without the need for additional software packages to interface with the data. Data can be sent to manufacturers directly using the Spec2000 Reliability reporting system. Aircraft and Part Number reliability information, including scheduled and unscheduled occurrences can be monitored. Relevant alert levels can be applied by fleet type to maintain individuality. Recurrent defects are managed using graphical explorers and drag-drop techniques, thus allowing easy maintenance of information. Other Reliability functionalities include: Recurrent Items Explorer On-Screen Graphical reliability reporting Component reliability data with alerts MTBUR reporting for components Defect reliability data with alerts Delays/cancellations statistics Reliability report by ATA Chapter/Defect Type I.F.S.D report MTBUR report SDR statistics report (Service Difficulties) Technical Records This module provides all the basic requirements for controlling and maintaining technical information about your aircraft. Options are used to input A/C Actual Flights, close flights, input A/C Approach Surveys, Load Flights From Flight OPS, A/C Initial P/N Loads, A/C Initial Template Load, A/C P/N Transactions, A/C Registration Changes, Defect Report entry, P/N Control Authorization, and P/N Assembly Installation and Removal information. A/C Installed Component Prints can be produced along with A/C Logs and P/N Transactions. Defect Report Prints

11 give information on aircraft history and current statuses. Queries are available for all technical information. Aircraft configuration can be entered to allow complete control of allowed components to be installed into the aircraft into the correct positions. Individual aircraft effectivity can be entered to allow for different positions on sister-ships. Visual representation of missing parts according to configuration eases the maintenance of aircraft records. Templates can be used to create new aircraft on the system during fleet expansion. This allows quick input of aircraft including components and engineering effectivity followed by verification to ensure correct information. Information from this module can be fed through to the Planning module, the Production module for scheduling and the creating of non-routine items to clear deferred defects on the aircraft. The Aircraft Maintenance Controller provides an up-to-date view of the operational status of the aircraft including the capability to show ACARS Fault Codes directly from the aircraft. Other Technical Records functionality includes: Optional flight log data pipeline from an operations system Defect History Component History Monitoring of all component removals Multiple Part Time Control Assembly configuration for parts Fluid uplift monitoring for aircraft Flight log reports in varying formats (Excel, SITA etc.) Pressurized cycles and brake cycles recorded Flight and block times on aircraft Route Master verification Non-routine Task Card creation from deferred defect items MEL report Oil consumption report Picklist can be created from defect report entry Service Difficulty Report (SDR) recording on defects Defect troubleshooting data can be entered

12 Component Management P/N Planning The Planning module brings together the Engineering, Technical Records, Operations Schedule, and Inventory information into one place, which then feeds more information into the Production module. This allows complete integration of the information relating to aircraft and component work. Aircraft or part checks, inspections, modifications and maintenance can be forecasted and work specifications can be produced on-line in real time. Deferred Defects on the aircraft can be monitored within this module, along with all other aircraft related time controlled items. Options in Planning include the A/C Planning Query, which is the mainstay of the Planning module; this allows interrogation of the Planning information on-screen, in different formats according to the user s requirements. Additional reporting is available to show costs and to overlay the material requirements for planned items against current and proposed inventory. Full integration gives major benefits in this area, providing a mix and match of the information from all the relevant modules to give an effective scheduling and project management tool. The graphical planning query provides a very high capability by overlaying aircraft flight schedules with the maintenance work packages taking into account the available manpower, hangar capacity, and spares/tools availability. The A/C Flight schedule can be entered on the system, this will allow the maximum accuracy when forecasting and when controlled items become due. (Schedules can be downloaded from other flight planning systems, otherwise average utilization is employed for the calculation of due dates.) Man-hour Schedules can be entered, such as shift patterns and weekly working patterns. This then provides information for capacity planning and allows employees to be reserved against work to be performed. Site Capacity Planning can be carried out. Other Planning functionalities include: Short term planning for deferred defects Forecasting of all items by actual or average aircraft utilization Point and click to highlight work specification Parts forecasting for Tasks to be completed Inventory deficit information Requisition of parts tied to work requirement Customized report formats Interface to flight operations system Graphical Project planner Aircraft or part checks, inspections, modifications and maintenance can be forecasted and work specifications can be produced online in real time. P/N Engineering Engineering information can be recorded and maintained within the system. Items such as Manufacturer s ADs

13 and SBs can be tracked along with their individual effectivity and schedules. The work steps required to carry out these requirements (Task Cards) can be entered into the system and associated documentation and requirements maintained with the original information. Scanning can be used to assist in the work process. Aircraft and Component requirements can be entered with the capability to override individual tail numbers or serial numbers for their own unique effectivity. Authorization can be tracked to ensure items are correctly recognized by the company before authorization is allowed to be accomplished on components or aircraft. Full Revision control tracks changes within the requirement. Information from the Engineering module is used in many other areas of the system. The Planning module is very much dependent on information from the Engineering Controls. Reports and queries can easily be produced to interrogate the Engineering information stored in the system. Reports regarding compliance and cost are readily available for the Aviation Authorities and management. Information from Engineering is fed through to the Production system for calculating ground times for inspections and creating work packs for aircraft. Note: Engineering Controls (E/Cs, also known as E/Os) and Task Cards are the main functionality for this section. Manufacturer s electronic data can be loaded and viewed/printed within the application (e.g. AMM, IPC etc., from SGML data). MM attachments for Task Cards can be printed automatically along with a check package. Engineering Controls Engineering Controls (E/Cs) are where all the component and aircraft requirements are entered. Task Cards Task Cards (or Work/Job Instruction Cards) are used to enter all the information required to carry out work on a component or aircraft. Additional information that is linked to the Task Card provides benefits such as pre-loading part lists, effectivity, documentation requirements (maintenance manuals and other documents), work zones, panels needing removal, and the individual steps required to carry out the task by trade. Digital Documentation can be printed along with the Task Cards. Manpower requirements are entered into the Task Cards and this information is then used by the Production system and the Planning module to forecast capacity and to allow reservation of labor workforce against work to be carried out. Task Card authoring allows for the integrated use of AMM or other digital documentation within the Task Card itself (e.g. tasks can be created solely of AMM references which are updated automatically in line with the AMM revision process). Other Engineering functionalities include: Track Service Bulletins, Engineering Orders, and Airworthiness Directives History of Maintenance Compliance Relational E/C functionality includes Activate, Terminate, Called On, Called On At Multiple Skill types per Task Card or Limit to One Skill. Spares/Tools pre-load on Task Cards Task Card Effectively allows for one (1) E/C to many fleet types, so no matter what tail

14 number it gets issued to, the right Task Cards prints every time. Dynamic Task Card creation via Task Card Item effectivity. Schedule Override modifies the schedule frequency based on Total Aircraft Time. Forecasting of individual Task Cards Maintenance Forecast includes cost projections. Task Cards (Engineering Job Cards) Task Cards (or Work/Job Instruction Cards) are used to enter all the steps required and to carry out work on a Component or Aircraft. Additional specifications that are linked to the Task Card include: parts pre-draw list, documents referenced (maintenance manuals and other documents or diagrams), work zones, panels signoff sheet, and the individual steps required to be carried out by skill. Manpower requirements are entered into the Task Card. This information is then used by the Production system and the Planning module to forecast site capacity and to allow reservation of labor against the scheduled work to be carried out. P/N Shop The Shop module within the system is much the same as the Production module, although in this case it deals with components, not aircraft. The creation of work packs for component repairs/overhaul is easily accomplished with the capability to pass work through a number of different sites (or workshops). Online electronic documentation can be viewed and printed as required (such as MM, OHM, etc.). The functionality is much like it is in Production with the addition of the following: Graphical Shop planning allows for creation and scheduling of Shop Work Orders with respect to availability of slots, manpower, and materials Component movement tracking Capacity planning Reservations of labor and parts Cost estimations Break-down and re-assembly control Shop findings report Tear down information Form one or 8130 issue Immediate invoicing Miscellaneous billing detail shown on customer invoice Confirmation form for third party component work order can be produced P/N Reliability Management and Aviation Authority requirements can be met by the collection of reliability information direct from the Trax System, without the need for additional software packages to interface with the data. Data can be sent to manufacturers directly using the Spec2000 Reliability reporting system. Aircraft and Part Number reliability information, including scheduled and unscheduled occurrences can be monitored. Relevant alert levels can be applied by fleet type to maintain individuality.

15 Recurrent defects are managed using graphical explorers and drag-drop techniques, thus allowing easy maintenance of information. Other Reliability functionalities include: Recurrent Items Explorer On-Screen Graphical reliability reporting Component reliability data with alerts MTBUR reporting for components Defect reliability data with alerts Delays/cancellations statistics Reliability report by ATA Chapter/Defect Type I.F.S.D report MTBUR report SDR statistics report (Service Difficulties) P/N Quality Assurance The Quality Assurance Module is an effective internal and external evaluation program that will bring benefits that go beyond regulatory compliance. The discipline, structure, and added oversight afforded through these evaluations can provide better management information and controls, leading to increased efficiency. Other Quality Assurance functionalities include the following: Planned Cycle evaluations Special Evaluations Follow-ups Corrective action plans Customized audit procedures Audit records imaging for document retrieval Closed by information kept on Managers authorization window Finding extension can be added in addition to a normal extension When audit item is rejected status will return to open and audit status will change Report for number of AFCANS produced monthly including classification type Report for previous month audit reports by type Report for Root Cause classification summary Report for Audit extensions requested and granted Report for number of AFCANS issued and number of Root Causes found System configuration to restrict number of days extension allowed Extension capability restricted by security control Audit requirements allow electronic imaging data Report for log of all AFCANS Technical Publications Library (Tech Pubs) Technical Documentation, including Manuals, can be registered and tracked within the organization using the Library module. Workflow management can be implemented to provide users with the functionality to authorize and control manuals and documentation.

16 The Library Explorer is a graphical portrayal of the data within the library system. Manuals/documents are recorded on the system and each individual item is registered into its correct location along with revision and copy information. The Manual Authorization Explorer allows each individual department to graphically review the item according to the steps set in the master control. Completion of each step passes the item to the next step/department. Revisions when received can be recorded and dispatched on the system along with the relevant paperwork to control them. Different locations can see their revision status compared with the master documents. Library also offers customers a means of communicating company memos, revision to manuals or TraxDoc as well as company notification with the Read & Sign feature. Utilizing this feature will allow users to provide feedback and store signature confirmation of receipt for record keeping purposes. Other Library functions include: Graphical display of available documents Manual Control set up details including format Document Workflow Management Automatic Revision dispatch Multi-Step authorization Reporting capability of libraries Revision due date control Issue revision capability with location tracking Revision history tracking for all document Revision costs tracked Automatic Note sent on authorization of documents Print of manuals, documents available Manual Revision due report Assignment sheets can be printed for new manuals MEDL (Mfg Electronic Data Loader) Digital Documentation has revolutionized Aircraft Maintenance. OEM's that historically provided paper manuals, moved to PDF documentation which allowed Airlines to electronically maintain a re-printable copy of manuals. Now they have gone one step further by redeveloping their manuals in SGML. This leap in technology has allowed many aviation technology companies to read & print these documents directly from the CD-ROM. TRAX has taken it one step further, for example, with an Aircraft Maintenance Manual loaded by the MEDL, Engineers can attach Mfg's Task Cards (in SGML) onto an Engineering Control (AD,SB,EO,CHECK) saving them the retyping they have been having to do all these years. Once the Engineering Control (E/C) makes it onto a Work Order the Work Package prints the Task Cards attached. What's even more impressive, when a new revision is received, loaded, & approved, all E/Cs are updated with the new revision. Optionally, you can designate which revision to print to facilitate MRO work.

17 Other MEDL functionalities include: Natively stores Manuals in Original Format (SGML) Manuals are broken down by document for attachment to E/C, Task Card, Part Master AMM & CMM Task Cards can be copied for redesign, rewrite or to customize your maintenance program Extended functionality for Electronic Log Book users Online Viewing capability from Work Order, Part Master, or Manufacturer's Electronic Data (MED) Explorer Revision Tracking MEDL Attached Documents are kept for historical re-printing of original Work Order Loader can keep MRO Customer Manuals & revisions separate by fleet type TraxDoc (Document Management) The TraxDoc module provides a documentation management system internal to the Trax application. Documents in any format (hard copy, Word docs, Excel files, Images, Video, Audio, PDF, SGML & XML) can be stored in the Trax database and available to the users (published to view globally in PDF format). A work flow authorization process can be incorporated to distribute a document according to standards by document type. Future developments are closely integrating TraxDoc with the Engineering, Library and Inventory modules (e.g. when a SB digitally loaded into TraxDoc an Engineering Control will be automatically assigned and sent for workflow review). Manufacturer s documentation can be loaded, used and revised on-line in SGML or XML formats. Temporary and airline revisions can be loaded (e.g. to AMM) and used within Task Card Content for example. TraxDoc Security TraxDoc Security compliments the Trax System security for greater security control for TraxDoc Documents. The TraxDoc Security Explorer is used to set security for the TraxDoc Categories. It controls which users will have access to the TraxDoc Documents in that Category. The TraxDoc Security Explorer is also used to control what level of security a user will have in each category such as view, modify, print, export or revise. A security profile (from Trax Security Explorer) or individual users can be added to the each TraxDoc Category. Settings Parts The Settings section covers all the basic set-up data to operate the system. User definable parameters are used and most areas use the pop-up data selection windows that data in this section populates. Options are available to set-up the following data tables: ATA Specifications ATA chapter/section/paragraphs plus associated reliability alert and recurrent levels information Authorization Levels (Orders/Requisition) Financial authorization levels for all Orders and Requisitions

18 Bins (within locations) Bin reference numbers within each location (for validation purposes) plus last counted date Locations Locations used in the system, such as warehouses, maintenance facilities, libraries and quarantine locations Owners Consignment inventory owners (or customer owned stock) for parts P/N Part Number set-up information, including category (rotable, expendable etc.), unit of measure, average costs, shelf life control etc. and other functionality for parts includes, interchangeability, re-order levels, effectivity, time controls (for serialized items), preferred bin control, position configuration, engineering controls, kit parts, assembly configuration and image storing P/N Master (General) Part Number set-up information, including category (serialized, expendable and etc.), unit of measure, average costs, shelf life control etc. Other functionality for parts includes, interchangeability, re-order levels, preferred bin control, and image storing for all general office equipment and supply there by allowing items to be issued and billed to the various department/ business unit accounts. Routes All routes that aircraft within the company will fly including mean time and allowable deviations Skills List of skills and cost/sell per skill including burden and overtime rates Vendors Vendors/suppliers/manufacturers/repair agencies plus their associated contact information System Transaction Codes Explorer System code tables used in all modules, such as condition codes, units of measure, defect types, task card categories, engineering authorities, production categories plus many more MEL MEL data by aircraft type/series. All related information for MEL s such as restrictions and limitations. Aircraft The aircraft registration numbers used in the system, including associated information Fleet Type/Series Aircraft Type/Series in the fleet Customers List of customers to provide third party services to (Sales Orders and Work Orders)

19 Customer Discount Discount structure information for third party customers Employees Information on company employees, including workload and license control System Administration The System Administration menu options allow System Administrators to manage the Security on the Trax System and also to produce reports on the database and other associated technical information. Resource Management Training The training module allows Employee training records to be held on-line. The system will maintain Control of licenses within the database (including all relevant expiry dates). Electronic copies of all licensing data are stored. Scheduling for training and electronic employee notification of training availability is supported (via instant messaging or ). Training Course information can be loaded and employees sent on courses, with their test results being updated and their license condition monitored (this feeds to the production/shop systems allowing knowledge of whether employees are authorized to carry out specific trade work and if their licenses are still valid). Training forecasting is also available to help plan for future training requirements. Training functions include: Employee license renewal control Personnel training module to record courses Training detail reports Employee skill expiration date can be made optional via flag Employee training data can be entered retrospectively including hours trained Employee License report Individual Training Record report Trainer Qualification & Course Assignment Reports Labor Capacity Mgmt. TRAX Maintenance offers labor management to adequately schedule your labor in accordance with the workload accepted by the Maintenance Planner & Production Manager. The Production Module offer the Labor Reservation option which will reserve the man-hours made available by date, skill and timeframes against the work order being activated. Alerts will pop-up once the man-hours, skills or timeframe show a shortage of resources. The planners can leave the work order open & available in case there is time remaining to allow the additional work to be accomplished.

20 TRAX Maintenance has several reports & graphs to show the labor status to date as well as time & attendance options to take into account the time off schedule and unplanned absences. Site (Hangar) Capacity Mgmt. TRAX Maintenance offers site capacity management to ensure adequate maintenance capacity to accommodate the aircraft that are planned in for maintenance at any given point in time. Each site is configured for the number of aircraft, including type/series restrictions; by time due to noise restrictions; or by location due to equipment limitations. Hangars are similarly configured with the added capability to declare the mix of aircraft that can be docked simultaneously in each hangar. Planners can ensure heavy check packages are accomplished in specific hangars and even certain phases of a work package to be accomplished in different sites (i.e. QECs). TRAX offers a Site Capacity Forecast Explorer that plots out a gantt chart showing the workload for any given site, location with multiple sites, or by Aircraft Type/Series. Shop Capacity Mgmt. TRAX Maintenance offers shop capacity management to ensure adequate maintenance capacity to accommodate the component work that is planned at any point in time. Each shop is configured for its location and has its labor capacity & limitations; by time due to noise restrictions; or by location due to equipment limitations. Planners can ensure shops have available work capacity to accomplish the workload being scheduled and even designate certain phases of a work package to be accomplished in a specific shop (i.e. Tire Shop sub-work order, NDT sub-work order, can be tied to the main Heavy Check work order in the specific phase required). TRAX offers a Shop Forecast Explorer that plots out a gantt chart showing the workload for any given site, location with multiple sites, etc... GSE The GSE module in Trax will allow for the planning, maintenance and monitoring of all GSE related equipment in the company. Multi GSE types can be tracked with the facility to monitor hours on equipment and the plan work according to days and hours schedules. Separate purchasing and inventory management functions are available in the lines of user security for GSE Inventory Type. The GSE Module is has the same functionality of the various TRAX Modules as they apply to your Ground Service Equipment. Support/Requirements Customer Support Initial system deliverables comprise the following: Software executables Software Source Code (if purchased) Hard/Soft Copy Technical Documentation Online Help System Online video files Training Information

21 Technical Support Support for the system is provided according to the tailored package required by each customer - 24 x 7 office based support is standard. All issues are logged & tracked in a centralized log request system (TRAXLogs) to track issues and all threads of communication for each issue until its ultimate resolution, which is then archived for later review. All questions, issues, modification requests & service requests are tracked in the system & reference for billing purposes. Training Additional training can be accomplished as required by the customer. This can be provided on-site at the customer s location, on-line or at Trax Offices. Documentation can be modified and developed according to the customer s specification. Implementation Implementation support can be provided at the level required by the customer. This may include elements of software modification and a data transfer from existing systems. A project schedule can be developed for customers to meet their specific needs with relation to content and time-scale. Full time on-site project support can be provided as required by the customer. System Requirements System requirements are defined for each customer as required. Hardware The Trax system can be run under a number of different environments. Sample configurations for different numbers of users can be provided upon request. Software The Trax system will require the Oracle database to be provided by the customer. Currently Oracle Server Version 11g is used by most customers. Trax uses an internet remote connection software (can use VPN Connection) to provide on-line support for customers. All connectivity is to be provided by the customer. Programming Language Trax is a hybrid software written in several different languages including Sybase PowerBuilder, C# & Java Electronic Data Interchange Financial Accounting LINK The system keeps tight and accurate control over financial information, and can produce Journal Entries for direct entry into your company s General Ledger Accounting System. Multi-company functionality is available (with Trax Enterprise License only) to provide separate feeds per each company setup in the system (e.g. multiple airlines using the same database). Fixed Assets

22 The separate fixed asset module creates an individual record for each asset controlled by the system. This information can be brought or exported from/to other systems. General Ledger The General ledger interface can send on-line journal entries to your company financial systems, according to your own personal configuration. Expenditure codes relating to costs can be set up in accordance with company requirements. Link Module Provides the ability to three-way-match the Purchase/Receipt/Invoice within the system including integration with external finance system for processing the payments and exceptions. Workflow can be configured within certain tolerances and warning levels to accept/reject and authorize payment. Other General Ledger functionalities include: 3-way matching Financial System Interface Confirms material receipts Detects price variances Authorization on user defined variances Paid Confirmation Updates from Financial System Reliability Spec 2000 TRAX Maintenance offers data interchange formats compliant with ATA Spec 2000 to allow the interchange of fleet & component reliability data with the manufacturers & other agencies. There are several elements of data supported that even exceed Spec 2000 requirements to allow for interfaces with 3rd party systems. Please contact our sales department for further information. Human Resources TRAX Maintenance offers a Human Resources standardized API via Web Services to allow the integration of employee data between the two systems. This integration allows TRAX to be aware of new hires to allow personnel managers to assign the necessary licensing requirements as well as training requirements & regulatory requirements for the position being fulfilled. Additionally, the work schedule, user privileges and authorization levels are also assigned if applicable. Upon termination, this interface also allows for the immediate deactivation of a terminated employee's user account. Flight Operations Interface TRAX Maintenance offers a Flight Operations Interface that is a standardized API via Web Services to allow the integration of flight data, flight schedules & line defect data between the two systems. This integration allows TRAX to be more accurate as to the maintenance plan for each aircraft as well as to the minute operational data including in/out of service events, mx event times, defect data interchange and delay information. TRAX Maintenance also allows for forecasting of maintenance events based on the actual flight schedule which