IDLTM. International Diploma in Language Teaching Management

Size: px

Start display at page:

Download "IDLTM. International Diploma in Language Teaching Management"

Emil Brown
8 years ago
Views:

1 IDLTM International Diploma in Language Teaching Management

2 IDLTM

3 Challenges on assuming role of DOS Change of focus Change in status & relationships Learning & using new skills

4 Career transition: from teacher to manager Change of focus Learning to think less selfishly and take into account the bigger picture and competing demands within the organisation. Dealing with the problems of others, not just one s own. Being more aware of the bigger picture and the pedagogical/business balance.

5 Career transition: from teacher to manager Change of focus Learning a large amount of new information quickly so I can communicate confidently and authoritatively on a wide range of topics. Difficult to accept that I now have less time & opportunity for professional reading in areas of pedagogic interest that relate directly to carrying out my role i.e. testing & assessment, ESP course design, teacher training. Thinking as a manager seems to come easily however. Now spend most of the day either at my computer or in meetings.

Difficult to accept that I now have less time & opportunity for professional reading in areas of pedagogic interest that relate

6 Career transition: from teacher to manager Change in status/relationships Dealing with staff at a different level meant most weren t as candid as they would normally be. Seeing people in a different light was interesting; I assumed everyone did a solid job and were great teachers but that wasn t always the case. I now interact with many more people in different positions within the Institute and my relationships with teaching and management colleagues have subtly changed.

Seeing people in a different light was interesting; I assumed everyone did a solid job and were great teachers but

7 Career transition: from teacher to manager Change in status/relationships Need to accept that sometimes one will be seen within an us & them framework despite continual efforts to maintain positive relationships. At times a thick skin is required. Relationships do change with some staff members but not with others. Need to develop a thick skin

efforts to maintain positive relationships. At times a thick skin is required.

8 Career transition: from teacher to manager Learning & using new skills Seek better methods for time management, document control and file management, looking for new and more efficient workflow systems. Needed to be more organised with the paper work. Multi-tasking; time management; develop a that ll do attitude because there is never enough time.

more efficient workflow systems. Needed to be more organised with the paper work.

9 Career transition: from teacher to manager Learning & using new skills The biggest professional adjustment has been performing a range of tasks simultaneously, all of which require attention to detail and a high degree of accuracy. Needed more realistic time frames with projects. Time management became an issue and initially my teaching suffered as I felt unprepared with all the other distractions.

detail and a high degree of accuracy. Needed more realistic time frames with projects.

10 Wish List for an LTO Management Course Development of the management skills integral to all aspects of an LTO Relevance to current position Immediate practical application Flexible study options to fit in around a fulltime workload Specialised and motivating trainers Continual academic support throughout course Regular interaction with cohort throughout course

Flexible study options to fit in around a fulltime workload Specialised and motivating

11 IDLTM AIMS To extend knowledge and awareness of relevant management principles and practices; To develop management skills through the application of this knowledge and awareness to an LT context; To demonstrate these skills in effective practice as LTO managers.

through the application of this knowledge and awareness to an LT

12 Knowledge areas Project mgt Mgtemployee relations Organisational Management Academic Management Financial Management Customer Service Human Resource Management & Communication Marketing Change mgt

Management Financial Management Customer Service

13 DELIVERY 7 months, 325 hours Part 1 (2 weeks): face to face Max 12 participants

16 Part 2 (6 months): on-line learning component (Blackboard), including a one week on-line simulation

17 ASSESSMENT 8 assessment items, including: essay case study proposal business plan report

18 The Graduates Where they work 95 since 2002

19 Positions Manager Student Administrator HR Manager Academic Manager IELTS Coordinator Principal Senior Teacher ADOS EL Teacher Academic Director Deputy Principal DOS Asst Principal Administrator Director, Teacher Training Syllabus Designer Vice Rector Academic Coordinator

Director Deputy Principal DOS Asst Principal Administrator

22 IDLTM is Personal develops understanding/skills/knowledge Practical relates to a manager s tasks: strategic to operational Professional relates to LTOs Possible 2 weeks f2f + on-line; assessments are practical

23 IDLTM START DATES & FEES Danang, Vietnam March 2014 Brisbane 28 Oct 2013 FEES: A$4,500

24 FURTHER INFO & TO ENROL Tel:

FE3A 04 (CFACSD11) Lead a Team to Improve Customer Service

FE3A 04 (CFACSD11) Lead a Team to Improve Customer Service This Unit has the following Elements: D11.1 Plan and organise the work of a team. D11.2 Provide support for team members. D11.3 Review performance of team members. Unit Summary This Unit is part of the