Welcome. Communication and Collaboration Across the Community College. Tallahassee Community College

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1 Welcome Communication and Collaboration Across the Community College Tallahassee Community College Bill Campman, Vice President for IT Sharon Jefferson, Vice President for Student Affairs William Law, President Staci Mildenberger, Asst. to the Vice President for IT

2 The World is Flat... except for the uphill climb!

3 The uphill climb... The definition of student success: Students finish what they start

4 The uphill climb... All of us who don t teach share a common responsibility to: help students get to class in the best condition for learning

5 All of us who don t teach share a common responsibility to: help students a d m i s s i o n s, a d v i s i n g, p u b l i c a t i o n s, s c h e d u l e ( G u a r a n t e e d A n n u a l S c h e d u l e? ), c a t a l o g u e, we b s i t e get to class s i g n a g e, t e s t i n g, o r i e n t a t i o n, p a r k i n g, c o u n s e l i n g, e n g a g e m e n t in the best condition for learning f i n a n c i a l a i d, p l a c e m e n t, b u i l d i n g s a n d g r o u n d s, s a f e t y a n d s e c u r i t y, c h i l d c a r e, l i b r a r y, l e a r n i n g s u p p o r t, a c t i v i t i e s, c l u b s, r e c r e a t i o n

6 The uphill climb... Access changes self perception... Degrees and certificates change lives

7 Fall 2003 Cohort Tracking Successful Completion of Courses Attempted <50% 50-74% >75% 5% 0% 13% 13% 14% 52% 5% 4% 57% 33% 82% 21% Enrolled Not Enrolled Dropped Out Graduated

8 The killer app for community college students: Student Learning Plans owned by the student - changeable accessed anywhere repository of all information basis of communication interactive

9 Student Learning Plans Owned by the student - changeable Can you hear me now? I want to get started AA? AS? AAS I want to get my basics out of the way College Prep? Pre-reqs? Co-reqs? I want to transfer Gen Ed? Core?

10 Student Learning Plans Accessed anywhere Start with the first contact Improved advisement/ counseling Data analytics

11 Student Learning Plans Repository of all information transcript current schedule transfer info workshop help financial aid info notes from help sessions orientation information graduation check

12 Student Learning Plans Basis of communication linked closely to individual group message student talks to any/all of us

13 Student Learning Plans Interactive social sharing? Wiki? help sessions

14 Student Learning Plans = Students Finish what they start Help students get to class in the best condition for learning Degrees and Certificates change lives

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16 Everyone has the Same Information

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19 Student Engagement Clear Communications Redesign of orientation process TCC Passport - Student Portal Advising Workshop Continue...

20 New Student Orientation Orientation Subgroup Representatives from Student Affairs, Academic Affairs, Information Technology, Administrative Services Efforts supported by Achieving the Dream Grant, Title III, the TCC Foundation, and the Student Success Center

21 New Student Orientation Mission Statement In support of the mission of Tallahassee Community College, the Orientation Program strives to enhance student learning and success by promoting the intellectual, social, and personal development of students through programming, academic planning, and selfassessment.

22 Goals of Orientation 1. To empower students to take responsibility for their education. 2. To assist students in gaining a greater understanding of the value of an education. 3. To assist students in developing an academic plan for their next two semesters at TCC. 4. To improve student understanding of the need to set priorities and find balance in their lives.

23 Goals of Orientation 5. To assist students in recognizing the importance of campus involvement and utilizing available campus resources. 6. To foster a spirit of independence and selfdirection through family involvement and education. 7. To help students gain an understanding of the value of a diverse campus community.

24 Enhanced Programming New and improved publications Invitation, folders, parent publications, Student Handbook, SLS Textbook Name tags, icebreakers, success activities Career Planning, Campus Resources, Success Strategies, Advising and Registration New Parent Track Return to Student Engagement

25 Student Engagement - Connecting with Students Early advising The Learning Plan and Daily Tracking Early alerts Metrics for the students Title III Grant Initiative Continue...

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28 TCC Passport - Student Portal Single Sign-on My Orientation My Schedule My Success My Blackboard My Mail My Account My Records My Resources

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38 Connecting with Faculty and Staff Demonstrate how the use of new technology will encourage collaboration and information sharing. Foster Buy-In. Find a few early adopters Educational Research - Faculty Forum Safety & Security Committee - Planning Tool Learning Plan Project Team Site Build a site for strategic use

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44 Connecting with Faculty and Staff Content development is not an IT project. Empower faculty and staff to use the technology. Encourage experimentation with forms, workflows, processes, custom lists, etc. Ongoing training and support are paramount to fostering the institutional growth of the technology

45 Where we were/where we are? Mainframe - Natural Adabas Programming staff using new technology Microsoft SharePoint Technologies Microsoft Business Intelligence Training, Training, Training EMPOWER THE STAFF to SUPPORT STUDENTS!

46 Top Eight Reasons for Achieving the Dream Progress 8. Professional development efforts (inclusive of board members, CEO, leadership throughout the institution, faculty, and staff) are aligned with the vision and values of a student success agenda. 7. The student success agenda is integrated with other significant initiatives. 6. A focus on student success is embedded in the institution s culture and influences the development of policies, procedures and practices. 5. There is early, broad, and continuous faculty/staff/community engagement and collaboration in support of a student success agenda.

47 Top Eight Reasons for Achieving the Dream Progress 4. Institutional Research capacity is increasing and a culture of evidence and inquiry is pervasive in the institution (including cohort tracking of disaggregated data. 3. Planning and budgeting (including reallocation of resources) are aligned with the vision and values of a student success agenda. 2. There is a shared and enacted vision and communication around a student success agenda with internal and external stakeholders. 1. Leaders throughout the organization (including board members) are engaged in, and pay continuous attention to, progress on the student success agenda.

48 Questions?