EFFICIENT PROPERTY MAINTENANCE with the software DeDU. WSP Systems UNITED BY OUR DIFFERENCE

Transcription

1 EFFICIENT PROPERTY MAINTENANCE with the software DeDU WSP Systems UNITED BY OUR DIFFERENCE

2 DeDU IS THE MOST USER!FRIENDLY PROGRAM ON THE MARKET FOR: PROPERTIES TASK MANAGEMENT INSPECTION AND CARE PLANNED MAINTENANCE ENERGY & ENVIRONMENT MANAGING KEY LOANS DOCUMENT ARCHIVE AUTHORITY INSPECTIONS MONITORING AND FOLLOWING!UP CONTRACTS WEB!BASED MOBILE SOLUTION Create a good overview of the work you are doing on maintenance. The easy user interface makes DeDU one of the most user-friendly yet powerful programs on the market. In total, around 2,500 people use the software, making DeDU one of the most widely distributed programs in its niche "eld. Users include everyone from municipal authorities and county councils to private property companies, contractors, industrial and energy companies. Fully comprehensive DeDU is a fully comprehensive maintenance system to assist you with: task management, inspection and care, rounds, fault reporting, key loans, monitoring of warranty periods and contracts, public authority inspections, media follow-up and document management. Web-based DeDU is web-based and supports modern Internet browsers such as Mozilla Firefox, Internet Explorer, Safari, Opera and Google Chrome. 2 WSP SYSTEMS

3 PROPERTIES The core of DeDU is the property window, which allows various property structures to be created simply. After that, the various players which relate in some way to their appropriate region, property or building, are linked together. This is the storage and management location for all of the shared information that is used in di#erent parts of the program. There are numerous "elds for which you can personally change the prompt. These "elds can be used to store optional information about properties and buildings. Tenants and apartments can be stored directly in DeDU or can be linked and matched with your rental system. It is also possible to insert documents and various reports. Area is important from many aspects - DeDU supports all area concepts by default. WSP SYSTEMS 3

4 TASK MANAGEMENT DeDU s task management module makes it possible quickly and easily to receive and manage fault reports and other types of task. The tenant can report the fault via a website or by telephone. Afterwards the person performing the task receives a work order as an , as a call to a mobile phone or on paper. Once the task has been actioned, the person who performed the task con"rms the work in DeDU and an automatic message is sent back to the tenant to notify that the work has been performed, containing details of what has been done. If, in addition, the tenant has to cover the cost of the work, DeDU can also create basic invoicing data. The website for reporting tasks can be designed in various ways. It can be integrated into your existing website, and the tenant can also be given the option to monitor tasks and view statistics on them. 4 WSP SYSTEMS

5 External resources DeDU s module for task management provides a fantastic opportunity to follow up the status of your tasks. For example, you can request that external resources, such as outline agreement contractors, should report their tasks and orders in DeDU. This allows you and your purchaser to follow up the status of the task, thus facilitating important communications between tenant, property owner and contractors. All events are stored automatically in a history log. Statistics From DeDU, it is also possible to extract statistics concerning the tasks and faults that are most common and cost most in both time and money. There are a lot of di#erent reports for you to choose from. WSP SYSTEMS 5

6 INSPECTION AND CARE DeDU allows you rapidly and simply to plan preventive maintenance - Inspection and care. All service objects are entered in the object window. Type, position, service interval, person performing the task (e.g. external contractors), planned time etc, are given here. Maintenance items and spare parts are also recorded. DeDU creates work orders based on the details in this register. The planning calendar provides a good overview of the maintenance that is to be carried out. Once the orders are acknowledged they turn green and are ticked o#. If an order is to be moved from one week to another, the icon is just dragged over to the required week. After the work has been carried out, the order is acknowledged in the acknowledgement window. DeDU remembers what you don t remember. Planning maintenance is simple The maintenance object is placed in the calendar on the desired start week, after which DeDU makes plans based on the interval entered. DeDU can also manage long-term planned maintenance. It includes an option to set the price of the maintenance. The most common actions can be recorded on a pricelist to facilitate the entry of new objects, and can be indexed and adjusted on an annual basis. 6 WSP SYSTEMS Calendar function PLANNED MAINTENANCE Dynamic work can be carried out on the maintenance plan within the calendar, by dragging and releasing the actions in the desired year. Numerous di#erent reports for di#erent types of "nancial monitoring are easy to produce. Budget

7 ENERGY & ENVIRONMENT Strike a blow for the environment by using Energy & Environment. It gives you control over your media usage, its costs and its environmental impact with regard to CO2 and SO2. The program manages main meters, sub-meters and calculating meters as well as the input of meter settings or consumptions. If you need relevant statistics for meters, building, property or area, reports are easy to extract from the program. Consumption details or costs can be extracted on an annual or a monthly basis, with or without key indicators degree-day corrected or time corrected. With media analysis you obtain a report of the stock, sorted for example on the basis of which property consumes most energy/m2, or which property has increased its consumption most in comparison with previous years. Make your own choice of whether you want to extract a cost report or a consumption report, time corrected or degree-day corrected. DeDU contains a number of different standardised area concepts: BOA, LOA, BIA, ÖVA, BTA, A-TEMP etc. All to make things easier for producing the correct statistics, for internal use or in the event of an energy declaration. Meter settings or consumption "gures can be input into DeDU or DeDUMobile. Or why not import the values straight from DUC or your media supplier? WSP SYSTEMS 7

8 KEY LOANS DeDU s module for key loans keeps track of keys and access cards that have been loaned out. A constant question for many people is about who has which key, which means the module is a greatly appreciated function. The loans list provides a summary of all of the loans that have been DOCUMENT ARCHIVE restricted and can be changed or expanded, at any time, with more directories in the archive. The document archive contains a viewer that works with most "le formats, and provides a rapid, simple overview of the documents. You can also link "le information (metadata) to the documents - to permit the amendment date and status to be entered, for example. Do you "nd it di$cult to keep control of your drawings, operating instructions or rental contracts? Which revision applies, where are the instructions? Entering and storing all documents in the DeDU archive makes the documents available from all of the DeDU windows. The documents can be linked with appropriate objects that have been entered into DeDU. The directory structure is unmade. The system checks whether a borrower who wants to borrow a key is already in possession of keys that he or she has not yet returned. If the loan period runs out before the keys have been returned and acknowledged, a claims letter will automatically be created. 8 WSP SYSTEMS

9 INSPECTIONS In DeDU you can manage all types of inspections such as OVK (mandatory ventilation inspections), elevator inspections, electricity audits or playground inspections. Everything is constructed using free text, speci"c headings, and status. Contractors and those performing the work themselves can acknowledge their inspections personally. They can also attach "les such as photos, minuted records and drawings, and print out "nished minuted records to be forwarded to the public authorities concerned. The information is saved directly in DeDU which you follow up simply afterwards. In this way, you own all of the information and history instead of it being widely distributed among various contractors. This simpli"es matters considerably when changing contractors, for example. CONTRACT MONITORING Many purchasers lose large amounts of money because they do not have any method of monitoring the contracts on which they have a warranty. DeDU monitors warranty periods for contracts, compiles warranty observations and provides reminders about warranty inspections. As an extra bonus, you can easily pick out statistics on warranty observations and compare various contractors with one another. No more missed warranty inspections with DeDU! WSP SYSTEMS 9

10 DeDUMOBILE DeDUMobile is an online solution adapted for the smaller windows on mobile phones. The telephone needs to be equipped with a web browser. The menus have a simple structure to allow you to work quickly and wirelessly. DeDUMobile allows you to do the following: INSPECTION AND CARE ACKNOWLEDGEMENT TASK ENTRY TASK ACKNOWLEDGEMENT METER!READING ENTRIES Entries and acknowledgements are done directly into the database. Data cannot get lost and there is no risk of forgetting any errors that may be discovered on site. TRAINING AND SUPPORT An important part of DeDU s success is its support and training activities. The training is run in various formats depending on previous knowledge and wishes. It might be a workshop in which functions in DeDU are shown, while discussions also take place about the set-up for maintenance. Or a training course for users in conjunction with starting to use DeDU, in which the course materials comprise in-house maintenance objects. DeDU s support and service contracts provide access to free telephone support - a helping hand if, despite everything, you should encounter problems. Because DeDU is supplied as an ASP service, we have a highly e$cient support system. Apart from the technical support of the system, WSP s entire technical know-how and experience is at your disposal. 10 WSP SYSTEMS

11 OTHER SERVICES At DeDU, we o#er a number of di#erent property-related services, such as: AUTHORITY AND STATUS INSPECTIONS MAINTENANCE PLANS PROCUREMENT OF MANAGEMENT SERVICES IN ACCORDANCE WITH THE AFF SYSTEM FOR PROPERTY MANAGEMENT CONTRACTS OPERATING INSTRUCTIONS DUE DILIGENCE INSPECTIONS ENERGY INSPECTIONS/ADVISORY SESSIONS ENERGY DECLARATIONS RISK ASSESSMENTS FOR PRESSURISED PLANT MANDATORY VENTILATION INSPECTION CE!LABELLING Our employees are, of course, authorised, possessing certi"cates that comply with industry requirements. On a daily basis, we help property owners with our services, thus contributing to the very best management of their speci"c business. Below are a few of our reference tasks: THE BETSI PROJECT OF BOVERKET %SWEDEN S NATIONAL BOARD OF HOUSING, BUILDING AND PLANNING&, STATUS INSPECTION VÄSTFASTIGHETER, DUE DILIGENCE COOR MANAGEMENT AB, MAINTENANCE PLAN LULEÅ MUNICIPALITY, PROCUREMENT OF MANAGEMENT SERVICES BOTKYRKA MUNICIPALITY, PROCUREMENT OF MANAGEMENT SERVICES UMEÅ MUNICIPALITY, PROCUREMENT OF MANAGEMENT SERVICES LÄNSFÖRSÄKRINGAR VÄSTERBOTTEN, ENERGY DECLARATIONS AKADEMISKA HUS NORR AB, ENERGY DECLARATIONS EMFA, MAINTENANCE PLAN BRF. WEST LOFOTEN, MAINTENANCE PLAN BRF. HÖJDPUNKTEN, MAINTENANCE PLAN CONTACT US UMEÅ WSP Systems Box Umeå, Sweden Tel +46 (0) Visiting address Storgatan 59 GOTHENBURG WSP Systems Rullagergatan Gothenburg, Sweden Tel +46 (0) WSP SYSTEMS 11

12 WSP Group plc is a global business providing management and consultancy services to the built and natural environment. WSP operates as a specialist in the property, transportation and infrastructure, environment and energy and management and industrial sectors providing a full range of services from planning through to design, implementation and maintenance. WSP Group has extensive international experience in America, UK, Europe, Africa, the Middle East, and Asia gained through working in over 60 countries and currently has 200 permanent o$ces in 30 countries. We are United by our di#erence. WSP Systems Box Umeå, Sweden Tel +46 (0) Visiting address Storgatan 59 WSP Systems Rullagergatan Gothenburg, Sweden Tel +46 (0) Mars_10_v2 UNITED BY OUR DIFFERENCE