2 Center Mine Ltd. Innovative software solutions Center Mine is the global business-to-business software services company founded by the UK hightech investment fund Rosewell Investment Ltd, with Regional Sales, Consultacy and R&D Center of Excellence based in Sofia, Bulgaria. Combining professional technology experience, extensive capabilities, and vast business knowledge we are focused on our customers and what they really want. Based on our international experience we are modeling our solutions in the ways investors and managers want to lead, manage, and maximize the potential growth value of their businesses, wherever they are located, in one place, in real time. We are dedicated to provide enterprise software solutions for organizations, with facilities in any location, to increase their business turnover and capital asset value, through applied innovations in information technologies. In addition to providing innovative high value software solutions, we offer a wide range of consultancy services, and all services related to software implementation business analysis, deployment plans, installation, data migration, training, support, and maintenance. As software development and distribution methodologies continue to evolve, we are leaders by providing professional services to our clients and using our experience and knowledge to build efficient business management systems implemented closely with our clients. In all Center Mine products and services we have been continuously implementing our clients desire to have their management and financial growth needs met, understood, and anticipated, to support business growth whatever the dynamics of the economic culture. Center Mine has been created to serve its clients in business optimization securing the foundation of future development.
3 FM Center Facility & Property Management Software solution
4 FM Center Facility & Property Management Solution By our experience and integration of the latest technologies with our unique innovations, we help the client see the potential of all facilities and physical assets in their organizations. Whether your organization is a one-site operation or a global enterprise, it s essential that all information related to people, processes, places, and physical assets are stored in one location and accessed from all over the world. Facilities are one of the highest value assets of any organization and it is critical to recognize the processes and trends that impact your properties and develop a strategic plan to define risks and opportunities. With FM Center business owners can automate business processes and deliver an accurate, unified picture of critical, up-to-the-minute business information across all areas of business function in all properties. This 360-degree visibility in all facilities and property related issues enables you to make confident decisions, thus increasing the profitability of your business, and achieve new levels of control.
5 Facility Management Today, we are in a dynamic economic culture where Facility & Property Management is pro-actively and responsively evolving from a pure buildings maintenance activity only, into a fast-growing business that secures the value of facilities and maximizes the profits of standard implementation and customer services. This development demands the use of modern and specialized software solutions. Today, these solutions include more and more business functionalities and, in this way, they have become specialized ERP systems for greater profits. The successful introduction of Facility & Property Management requires the courage to innovate and the ability to focus on the essential issues within the strategic mix of any given business model and framework. FM Center is the flexible software solution that can be adapted to multiple business models, strategies, and locations.
6 FM Center FM Center is the Facility and Property Management software solution which helps organizations manage and control all processes related to their buildings uses. Its rich functionality ensures the ability to make precise analyses and forecasts for financial sustainability, specific business models, and the returns of property related investments. Better control of all facilities Avoidance of losses with any long-term effect Expense Reduction, Control, and Distribution Abilities for precise analyses and reliable forecasts Full transparency of business development processes If you want to find out exactly how FM Center will help you to more easily fulfill all your management responsibilities for your Company with ease, and in real time, please ask for a free consultation with one of our Senior Analytical Strategists. To discuss all the questions you may have you are welcome to contact us on or us You can go on and read more about FM Center s features, below, and you can also visit our website: FM Center (figures as at year end 2012) is currently managing more than 3,450,000 square meter built-up area. Based on the volume of the managed area the implementation period is between 2 and 12 weeks. The normal period of ROI is 3 to 6 months after the implementation. The system is applicable to different business areas: Office buildings, business parks and centers Residential buildings and housing estates Logistic centers Malls, trading centers, hypermarkets, retail trade chains Organizations with many offices and subsidiaries - banks, insurance holdings, etc If it is your corporate role to set up, create, and deliver management reports on your company s assets then we are the people to talk to right now.
7 FM Center Modules Property Structure Detailed description of the property structure and its elements, visually represented as a tree-like structure; Definition of specific characteristics of each element of the property like: built-up area, height, volume, etc.; Ability to attach an unlimited number of documents of any type to each element; Built-in image viewer supporting all popular graphic formats and providing hot spot functionality and navigation. Contracts Fast and easy contract generation by drag & drop from the property structure; Draft contracts and draft annexes; Additional documents can be attached to each contract or annex; Ability to add extra services and equipment to the contracts; Automatic generation of leasing schemes using several different accounting methods; Automatic annual indexation of the rental price and service fee; Working simultaneously with several indexes (defining index groups); Events and tasks management for each of the contracts; Automatic notification with options for adding reminders; Fully automatic export of contracts to Word format based on the entered data; Automatic protection from editing and deletion of already signed contracts; Secure storage of all data related to the contracts including the expired ones. Cost centers Definition of cost centers; Definition of cost types; Calculation of direct expenses; Distribution of indirect expenses; Variety of statistics and reports for all kinds of expenses; Flexibility of distribution of expenses between different objects; Ability to distribute expenses based on different qualitative and quantitative indicators as well as different periods of time; Comprehensive and accurate monthly reports on all expenses for apportionment cost centers. Measuring Systems Description of all systems within the property such as water-supply, air-conditioning, electricity, security, etc.; Detailed information for each system; Allocation information for the system s elements and modules within the buildings; Control and storage of all data collected from the systems measurement devices; The connection between the Cost Centers and Measuring Systems modules allows direct distribution of expenses to Cost Centers depending on the values collected from the systems measurement devices.
8 FM Center Modules Equipment Full list of available equipment: inventory, machinery, devices, aggregates; Collection of comprehensive information for each element - weight, size, supplier, barcode, guarantee, etc.; Equipment allocation within the property; Maintenance and control maintenance plans, events, deadlines, responsible persons; Generating events, linked to the equipment and its maintenance plan, including a responsible person. Contacts Keeping complete and accurate information about customers, partners, suppliers, subcontractors and other types of physical person or juridical corporate entities; Definition of direct relations between contacts; Indirect relations between contacts; Sorting and classification contacts by various criteria; Ability to create custom fields in order to add more information and details of the contacts. FM Center Mobile Automated data collection from measurement devices using hand-held PDAs; Recognition of measurement devices by barcode; Data transfer and synchronization between FM Center and PDA; Automatic validation of collected data and data input control; Logging: read by <user>, time/date of reading, etc. Tasks Define and control maintenance tasks; Create maintenance plans for buildings, machinery, equipment etc.; Detailed information about responsible persons, deadlines, priorities, problems types etc.; Reports on completed tasks time spent, investments, spare parts etc.; Ability for documents to be attached to each task photographs of damages, repair records, drawings, technical documentation etc.; Analysis of the maintenance activities such as: time spent, used materials, most frequent problems, maintenance history for each object, completed tasks reports by responsible person etc.; Visual representation of all tasks in a calendar.
9 Reports Complete flexibility in reports creation; Each user chooses what data to include in the report, how to group it, where to put check sums, totals and sub-totals, and what data is to be filtered, etc.; Reports on rented and vacant premises; Reports on expenses by property - premises, buildings, parking, etc.; Reports by cost centers and expense types; Inventory reports; Export of reports to Excel format.
10 Areas of application FM Center is applicable to different business areas, such as management of office buildings, business parks and centers, malls, trading centers, hypermarkets, trade chains, logistic centers, organizations with many offices and subsidiaries (banks, insurance holdings) and so on. Management of Rental Office Buildings The FM Center system provides daily support to the management of the work processes in business centers, with continuous monitoring of the exact status of: Rented and vacant premises; Tenants and the contracts signed with them; Expenses for buildings and different lessees ; Description of the equipment and depreciations; Periodical actualizations of contracts and expenses; Visual representation of property structure elements, measurement devices and equipment related to the premises; Monitoring of events for: Building s maintenance; Contracts with tenants; Contracts with suppliers; Ability for Open book policy; Tenant - driven management; Reports generation for: Hired/vacant premises and their categorization; Information on contracts and invoices; Forthcoming payments - incomes and expenditure; Expenses, listed by lessees - electricity, heating, ventilation, cleaning, etc.; General reports for all described property structure elements.
11 WING2-A investments. The utilization of this facility management With FM Center the owners and managers of office buildings have the right tool and ability to make precise analyses and forecasts, not only for the facility related issues, but also for financial sustainability, business model specifics, and the return of property related system is usually reduced to just 35% of previous expenses from the time of implementation and gives a clear and comprehensive overview of the situation at every moment. Asset Management FM Center software system facilitates control of all assets and calculation of depreciation. Once the data for the assets is entered, all necessary calculations are made automatically. There is also an option to define events and deadlines in advance. The time for making an inventory is reduced dramatically from entry of the exact information for each unit allocation. Making an inventory by separate logical groups is possible as well. FM Center is very useful for organizations which possess a great number of assets, whether or not their allocation is in one place, or distributed in different premises.
12 Areas of application Control of Contracts FM Center provides the ability for strict control of contract obligations. The option for definition of single or periodic events allows the management of different activities to be connected to each contract. The automatic generation of reminders for each contract makes the whole control process much easier. The option of adding unlimited numbers of attachments and protocols to each contract creates the opportunity to check up on past events and have access to all historic information at any time.
13 Asset Management and Control in Organizations with Many Offices and Subsidiaries FM Center is highly suitable for organizations with developed networks of branch offices. All activities for inventory and asset control can be centralized in the head office. Thanks to FM Center s system of remote operation and data entry via Internet, the time for calculation of allowances for depreciation and making an inventory is reduced considerably. Using the system, organizations have a comprehensive overview of their assets, real estate, equipment, replacement requirements and depreciations.
14 FM Center Facility & Property Management Solution
15 Industry studies in Europe have shown that, when the potential of systems is implemented thoroughly, FACILITY MANAGEMENT SYSTEMS CAN REDUCE ENERGY RELATED COSTS BY UP TO 60% of their previous levels and make our planet a better place for us. Center Mine is continuously testing FM Center in various Facility Management settings to prove the possibilities that its unique functionality can create improvements beyond the cost reductions identified in earlier industry studies. The recent development of Facility Management as a business area and profession demands the implementation of software systems for the optimization of working processes. This creates integrated service quality and a pro-active anticipation and response to the customer s needs and expectations. Due to their rich functionality, Facility and Property Management Systems reduce utility related expenses of organizations. Using the information from the system, managers are able to generate accurate analyses and business forecasts.
16 For more information and to contact us for a meeting with one of our Senior Analytical Strategists, please call our office at any time. Contact us at: Center Mine Ltd. 11 Industrialna Str., 1202 Sofia, Bulgaria Tel fmcenter.centermine.com
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Contents The Company Customer Center The company The company Center Mine is a global business-to-business software services company dedicated to provide enterprise software solutions to help organizations
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