connecting events with people

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1 connecting events with people a solution by Optiflows Surycat is the intelligent connectivity platform for critical messaging systems. Most commonly used for applications that monitor plants, production and people, Surycat makes sure all of the required components can connect with each other whether legacy or new so that people get the alerts to act wherever they are. The Surycat platform includes dozens of standard and proprietary protocols, automated workflows and intelligent execution rules so that service providers, app developers and internal IT teams can build, deploy and change systems easier, faster and cheaper than ever before. Founded in 2011 and based in Paris, the team behind Surycat has a decade of experience in systems development, deployment and relationship management. Today, there are more than 400 systems connected using Surycat worldwide. «It has never been that easy to connect a customer environement» Henk Oosterhuis - Marketing Surycat Connectivity and automation platform technical alarm fire detection major risk nurse call IP/SIP/TDM phone, DECT/WiFi, GSM, smartphone, SMS, pager, Lone worker anti wander evacuation production alarm Intelligence Rules & automation

2 Learn more Discover all Surycat experiences on Meet Anna Nurse aid in a hospital Meet Oliver Technician in a manufacture Meet David Security manager

3 Surycat for Healthcare Hospitals, clinics, resident homes... Seize all opportunities offered from a connected environment to bring forth new services to medical and non medical staff. Surycat improves information, event and alarmflow issued by equipments, assets, systems or application to the right person. Surycat enables staff to react in real-time upon patient call, maintenance alarm, security event.. by notifying them wherever they are and whichever their preferred communication channel is. Nurse Call on DECT Connect to any kind of nurse call system for real-time notification on medical staff phones. Beside the convenience of the feature, it helps improving intervention time and saves some time for the staff Patient callback Service dashboard Lone worker with location Detect any lone worker alarm, from DECT or mobile phone*. Automate first-responder mobilization with escalation / confirmation mechanisms and voice/text alarm details including caller ID, alarm type and location * mobile phone with lone worker feature, sending SMS Immediate callback On-map positioning right after the notification on the phone Heads up display of current activity Doubt removal: automatic callback to the device by the first responder Popup with event details Technical alarm on DECT/mobile Connect to digital input/output gateways or to a Building Management System. Detect faults, filter false alarms and notify competent team accordingly Fire alarms to fire team Connect to a Fire Detection System (serial streamline / ESPA / Modbus) to notify DECT / mobiles in case of fire detection Emergency plans Automate emergency call campaigns to mobilize medical staff in a few minutes. Groups to call and emergency message can be selected on the go Anti-wander notification Connect to anti-wander detection system to warn with high priority the concerned staff members. Exit location can be provided so as to improve intervention time See also: HL7 biomedical temperature probe asset locating IT / business app integration auto guided vehicles emergency calls

4 Surycat for Industry Manufacture, SEVESO-class industry... Seize all opportunities offered from a connected environment to bring forth new services to manufacture staff. Surycat improves information, event and alarmflow issued by equipments, assets, systems or application to the right person. Surycat enables staff to react in real-time upon event detection by notifying them wherever they are and whichever their preferred communication channel is. Production alarms / Modbus Connect to industry grade automats via Modbus/TCP a notify any default to maintenance team Allows preventive/reactive notifications in real-time for any kind of incident (boolean, threshold overflow...) duty management Synthetic dashboard Lone worker with location Detect any lone worker alarm, from DECT or mobile phone*. Automate first-responder mobilization with escalation / confirmation mechanisms and voice/text alarm details including caller ID, alarm type and location * mobile phone with lone worker feature, sending SMS Immediate callback On-map positioning Mobilize the proper staff shift Heads up display of current incidents Doubt removal: automatic callback to the device by the first responder Popup with event details Technical alarm on DECT/mobile Connect to digital input/output gateways or to a Building Management System. Detect faults, filter false alarms and notify competent team accordingly Fire alarms to fire team Connect to a Fire Detection System (serial streamline / ESPA / Modbus) to notify DECT / mobiles in case of fire detection Emergency plans / evacuation Automate emergency call campaigns to mobilize or evacuate people in a few minutes. Groups to call and emergency message can be selected on the go Intrusion alerts Connect to intrusion detection systems to warn and mobilize security. Intrusion location can be provided for a faster reaction time See also: OPC supervision RFID beacons BACnet business app integration auto guided vehicles emergency calls

5 Surycat for Local Authority County, local community, city, Seize all opportunities offered from a connected environment to bring forth new services. Transform public building into connected building to federate technical and security alarm management, lone worker protection... and improve at the same time communication capabilities to citizens, local authorities... Surycat is an affordable mean for local authorities to connect building, staff and citizens. Connected BMS Connect to any kind of building management system via ESPA 4.4.4, serial streamline or Modbus/TCP protocol. Allows real-time event notification to people Duty management Syntetic dashboard Lone worker with location Detect any lone worker alarm, from DECT or mobile phone*. Automate first-responder mobilization with escalation / confirmation mechanisms and voice/text alarm details including caller ID, alarm type and location * mobile phone with lone worker feature, sending SMS Immediate callback On-map positioning Mobilize the proper staff shift Heads up display of current incidents Doubt removal: automatic callback to the device by the first responder Popup with event details Technical alarm on DECT/mobile Connect to digital input/output gateways or to a Building Management System. Detect faults, filter false alarms and notify competent team accordingly Fire alarms to fire team Connect to a Fire Detection System (serial streamline / ESPA / Modbus) to notify DECT / mobiles in case of fire detection Mass notifications For citizens notification in case of event, major event or information. Intrusion alerts Connect to intrusion detection systems to warn and mobilize security. Intrusion location can be provided for a faster reaction time See also: appointment reminder temperature probes mail notification mass notification emergency calls

Feature list Compatible with any PBX system - SIP / T0 / T2 Features Rackable/virtual appliance Shipped as a 1U/19 rackable appliance or as virtual machine - in any virtualization format High

6 Feature list Compatible with any PBX system - SIP / T0 / T2 Features Rackable/virtual appliance Shipped as a 1U/19 rackable appliance or as virtual machine - in any virtualization format High availability Available in redundant architecture with centralized administration and automatic failover/failback mechanism Backup and restoration Manual and daily automatic backup on local drive, USB or FTP server Plug n play The appliance is preconfigured before shipment and ready to work once received Online upgrade Maintenance and software upgrade via secured remote access (VPN/SSL) Logging Simple reporting tool. Allows access to history, with a multi-criteria search engine and CSV export functions USAGE APPROACH The application is presenting a smartphone approach both at a technical and graphical level ERGONOMY The solution has been designed to be easy to learn, use and implement and as such it represents a very low training overhead Distributed by: [email protected] -

SapphireIMS Business Service Monitoring Feature Specification

SapphireIMS Business Service Monitoring Feature Specification All rights reserved. COPYRIGHT NOTICE AND DISCLAIMER No parts of this document may be reproduced in any form without the express written permission