Be ready for emergencies

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1 The pascom alarm server automatically forwards any danger alarms or technical emergencies to the responsible assistance team. pascom alarm server Be ready for emergencies

2 We simplify your processes... by integrating various moduls into a unified system! Development, production and installation of hardware and software SmartCard system Entertainment solutions Alerting and information IT services pascom is an Austrian development company and IT service provider. Our hardware and software solutions are used in the following areas: SmartCard systems, one card for all applikations Entertainment solutions especially for healthcare and Alerting and transmission of information In addition pascom offers IT services from classic IT consulting up to installation and servicing. 2/12

3 pascom management system The central pascom management system manages people, applications and devices as well as the billing of sevices. pascom is the ideal solution to create from a heterogeneous system landscapes a homogeneous and powerful platform. Development in the house Our highly skilled development team for hardware and software ensures the continuous development of our management system. Easy system expansion Because of the modularity and adaptability of the system we are able to meet the growing customer requirements. Location-independent use The system ensures at any location of your company a unified billing, location-independent alerting and access to the central information system. No data redundancies Isolated data solutions generally do not offer interfaces to up- or downstream systems, and entail data redundancies. With the pascom system you only have to enter your data once. All with one SmartCard The pascom management system allows the use of a single SmartCard for all applications: from access, time recording, single-sign-on up to cashless payments throughout the house. Connection of external systems The system provides the integration of our hardware from our own development as well as numerous interfaces to other systems. So it offers maximum flexibility.

4 pascom alarm server For an effective and efficient emergency alarm system In case of an emergency, every second matters for the life to be saved. The alerting process is becoming more and more prominent, because a fast alarm transmission can avert greater damage. The pascom alarm server helps you to minimize this time period considerably and to maximize your efficiency. Saving up to 95% in time Often life-sustaining seconds are wasted by manually notifying the responsible professionals. With our specially developed alarm server it is possible to automaticlly send up to 30 event-related notifications simultaneously. This corresponds to up to 95% time savings. 4/12

5 The System The pascom alarm server is based on a client-server architecture and with its modular system we can customize it to fit your needs perfectly - an affordable and easily upgradeable system. Due to its different interfaces, it can be integrated into your existing technical infrastructure without any problems. Stability, reliability and security are the minimum requirements fulfilled by the pascom alarm server. Uninterrupted power supply, watchdog monitoring, remote maintenance and security logging are a must have for every alarm system. Operation In case of an emergency signal sent from an internal or external alarm sensor, the alarm server independently contacts both internal and external rescue teams and informs them via text message or spoken message of the situation. Optionally, when the escalation plan is set in motion, the alarm messages can be sent to external phones/ GSM, web, text messaging or as faxes. As a further safety device the system keeps detailed logs of all events as evidence and for statistical evaluation. In case of an alarm the ringtone can be changed to either 'normal' or 'urgent'. Depending on the configuration of your telephone system, the system also provides you with options such as continuous tone, call interruption or intrusion. In the standard solution the participants name appears on the phone display, the appropriate oral information in form of a set alarm text will be played. For optimal security you can optionally enable the multiline function, which allows you to notify a person even during a phone call provided that the specific telephone has not activated call forwarding. In order to provide maximum security a predefined number of emergency calls has to be acknowledged after an alarm notification. If an alarm is not acknowledged the system can contact the person again after a set time. Escalation plan In case the number of alarm acknowledgements falls below a defined minimum the escalation plan becomes effective. This means further participants can be connected. The system will repeat this until enough helpers have reached the scene of emergency. The pascom WebClient, a web-based administration tool for all pascom modules 5/12 We simplify your processes!

6 Alarm transmitter The modular design of the system provides you with the opportunity to individually incorporate it into your already existing system. Alarm contacts The simplest type of alarm triggering is by using potential-free contacts such as relays or alarm buttons. Remote activation via telephone The alarm can also be triggered by identification via PIN code after calling an alarm number from a hardline or mobile phone. IT-network Using TCP / IP protocols, the alarm server can easily connect to your existing network (e.g. BMS) and autonomously contact the people responsible in case of specific emergencies. Personal alarm If a personal alarm is triggered the connection to the pascom alarm server can provide rapid and efficient help. System alerting Naturally it is possible to start an emergency call directly at the server or a server client. 6/12

7 Ready for any kind of emergency The pascom alarm server is ready for any kind of alarm. Medical emergencies: It is of greatest importance to not only contact the rescue and emergency resuscitation teams in time, but also provide them with the most essential informations as fast as possible. Technical problems: Equipment failures or technical failures can often draw disastrous consequences. To avoid or prevent serious damage a incident-driven selective alarm call to the people responsible is absolutely essential. Danger alarms such as fire or burglary: Dangers such as a fire or a break-in must be recognized by the already installed technical equipment and immediately forwarded to the alarm server. A reliable notification of the fire department, the police, the security service or other authorities is in a situation like that of great importance. Evacuation: In case of an emergency all people currently in the building need to be informed and briefed on the upcoming evacuation. Therefore, the warning and instruction messages of the alarm server are programmable in various different languages to help and reach all people. Other services: The system also provides services such as an automated reminder call as all as a daily wake-up service. 7/12 We simplify your processes!

8 Alarm receiver The top priority of an alarm system besides triggering the alarm as fast as possible must be the timely notification of the corresponding group of people. Because of this the pascom alarm server supports both audible and visual alarms. The ringtone can be changed to either 'normal' or 'urgent'. Depending on the configuration of your telephone system, the system also provides you with options such as continuous tone, call interruption or intrusion. For optimal security you can optionally enable the multiline function, which allows you to notify a person even during a phone call provided that the specific telephone has not activated call forwarding. Media: Both wired and mobile internal or external devices can be contacted and informed in writing and language of the emergency with the pascom alarm server. For example, the following media can be contacted: Alerting individuals and groups: Informing an individual person or an entire group of people responsible in a specific case of emergency, which you defined beforehand, is easy and userfriendly with the alarm server. Depending on the situation different communicational channels for individuals or groups can be chosen. If one of the alarms is not acknowledged, for example via the internal telephone, then the system automatically sends a notification with the next medium on the list. Acknowledgement: In order to provide maximum security a predefined number of emergency calls has to be acknowledged. The alarm can only be acknowledged by either answering the call or by additional input of a personal PINcode. The latter mode is advantageous to ensure that the right person has been reached. hardline phone mobile phone text message pager fax with recall confirmation IT-network 8/12

9 Administration In management, processing and analysis the system supports you with its Windows interface. The required training for your employees will be reduced to a minimum. Due to the client/server architecture of the alarm server, you can change your data directly on the server or any other personal computer connected to the building network. As an added safety feature the system design provides you with the opportunity to analyze the numerous evaluation programs and its detailed log on any emergencies or disturbances in the system. Via remote maintenance you can have round-the-clock monitoring and controlling of your alarm servers operations. pascom WebClient, web-based administration tool 9/12 We simplify your processes!

10 pascom alarm server hardware Specifications Producer Hewlett Packard Type HP DL380 G7 Hexa Core mouse + Keyboard Monitor optional Dimensions: BxTxH: 445,4 x 699,8 x 85,9 mm Weight kg Extensions/Connectivity supply: Hot-Plug power: 460 Watt Einschübe: Hot Swap SFF slots: 3x PCI Express x8 3x PCI Express x16 18 RDIMM-Steckplatz Massenspeicher-Controller Type: 1x Raidcontroller (SATA 150 SAS) RAID Level: RAID 0 RAID 1 RAID 5 RAID 10 Montage Rack Montage - 2U Memory 3 x 146 GB disk operating system/software Microsoft Windows Server 2008 Microsoft SQL Server 2008 R2 RAM 8 GB DDR3 RAM Network 4 x Gigabit Ethernet 10/12

11 pascom contact box Monitoring of the alarm server The pascom contact box is used to monitor the alarm server and for reading and setting of alarms. It consists of a CPU module and up to 8 I / O cards, each I / O card has 8 outputs and 24 inputs and can be connected via RS232 or RS485 to the alarm server. Specifications Supply: Power Supply input: 220V~50Hz Power Supply output: 12V/25W Connections per CPU card: 1x supply output : 12V 1x Watchdog input: potential-free input 8x output: potential-free output 24x input: potential-free input 8x Common connections: for inputs Operating temperature: 10 C - 40 C Dimensions: (HxWxD) 60 x 105 x 200 mm pascom fail over box For fail-safe operation of the contact box The pascom fail over box allows fail-safe operation of the contact box. It controls the functionality of the main and backup server. If the master server doesn t work, the pascom FailOverBox switches to the backup server. So a fail-safe operation of the contact box is possible. Specifications Supply: power Supply in: 230V~50Hz 0,15A power Supply out: 12V=2,1A +/-10% power per module: max. 12W connectors: 1x LAN: 10MBIT temperature: C 11/12 We simplify your processes!

12 pascom Kommunikationssysteme GmbH Technologiestraße 4 A Arbing, Austria Tel (7269) Fax + 43 (7269) pascom Deutschland GmbH Flugplatz 21 D Dortmund, Germany Tel. +49 (231) Fax +49 (231) pascom Kommunikationssysteme GmbH Technologiestraße 4 A Arbing, Austria Tel (7269) Fax + 43 (7269) pascom Deutschland GmbH Flugplatz 21 D Dortmund, Germany Tel. +49 (231) Fax +49 (231) Version 5.0 PC-Technik Gruppe Technical data can be changed without prior notice. Changes and errors reserved Version 5.0 PC-Technik Gruppe Technical data can be changed without prior notice. Changes and errors reserved 12/12

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