Enterprise Information Management in IT-CMF

Transcription

1 Enterprise Information Management in IT-CMF Input for IVI EIM workgroup 25 September 2013

2 Agenda Overview of things we like to improve Detailed proposals for improvements Overview of accumulated decisions 1

3 BCG suggested improvements on EIM in the IT-CMF 1 Clear and sharp definition of EIM, data and information The EIM Masterdeck is not consistent in use of these terms Interchangeable use of terms will lead to miscommunications and misunderstandings 2 Align the CBB's in EIM with the CCB's in other IT-CMF CC's Level of detail Logical grouping of capabilities and CCB's Distinct maturity characteristics from capabilities 3 Take out CCB Business Continuity Planning as separate CCB Strong overlap with other CCB. 4 Align on the scope for Information security with respect to the ISM CC 5 Sharpen the definitions in the category Business Intelligence and Analytics Rename and redefine CCB to different types of Information Services 2

4 Agenda Overview of things we like to improve Detailed proposals for improvements Overview of accumulated decisions 3

5 1 BCG is aligned on the IT-CMF definition of EIM, however BCG proposes changes to emphasize its value to the business BCG definition of Information management Enterprise Information Management is the capability to.. leverage information.... across the enterprise.... in (near) real-time.... based on trusted data. Enterprise Information Management supports operations improves decision making and enables strategy IVI definition of EIM Enterprise Information Management (EIM) is the capability that develops, establishes, and manages operational systems to effectively gather, manage, disseminate, exploit, and dispose of media 1 based data and information. Enterprise information management combines the strategic, operational, and security aspects of information management; with the capabilities to analyse and exploit information. Proposed new definition of EIM Enterprise Information Management (EIM) is the capability that develops, establishes, and manages systems and processes to effectively gather, manage, disseminate, exploit, and dispose of media 1 based data and information. Enterprise information management combines the strategic, operational, and security aspects of information management; with the capabilities to analyse and exploit information. Agree to the new definition 4

6 1 Key definitions are not consistently used through the deck IVI definitions of data and information Data Information Facts represented as text, numbers, graphics, images, sound, or video. Data is the raw material used to represent information, or from which information can be derived. (Everest 2010) 1. Generally, understanding concerning any objects such as facts, events, things, processes, or ideas, including concepts that, within a certain context and timeframe, have a particular meaning. 2. The interpretation of data based on its context, including the 1. The business meaning of data elements and related terms, 2. The format in which the data is presented, 3. The timeframe represented by the data, 4. The relevance of the data to a given usage. (DAMA-DMBOK Guide, 1 st Ed., Pg. 2) Definition under 2 seems to be sufficient. Propose to take bullet 1 out. Agree to the rigorous application of definitions across the EIM CC materials 5

7 2 Many of the EIM Critical Building Blocks are also addressed in other CC of the IT-CMF Category Capability Building Block Overlap with other CC Strategy and Organization Standards, Policies, and Controls Information Management Business Intelligence and Analytics Information Management Strategy Information Governance Competences and Communities Standards and Policies Controls Information Valuation Master Data Management Metadata Management Information Quality Information Lifecycle Management Business Continuity Planning Information Security Leadership Preparation Reporting SP: keep for Single CC assessment completeness ITG applied to EIM. keep for Single CC assessment completeness Seem to have overlap with Leadership Focus here on Communities; Competence merge in leadership CCB EAM -> keep exclude overlap with Information architecture EAM -> keep exclude overlap with Information architecture BAR -> keep for Single CC assessment completeness Check interface with SD Check interface with SD Better placed in TIM Check interface with ISM Overlap with competence CCB. Focus here on advisory and enterprise competence building Agree to exclude the overlaps across the EIM CC materials 6

8 3 Proposal for taking out Business Continuity Planning and integrate differently to emphasize business value delivered Category Capability Building Block Changes to scope Information Management Strategy Strategy and Organization Standards, Policies, and Controls Information Management Information Services ( renamed from Business Intelligence and Analytics) Information Governance Competences and Communities Standards and Policies Controls Information Valuation Master Data Management Metadata Management Information Quality Information Lifecycle Management Business Continuity Planning Focus on Communities Information Security Redefine see proposal 3 Advisory Provisioning Reporting and analytics Withdraw CCB and ensure embedding in TIM, Interfaces to EIM connect to Advisory CBB Focus on propagation of the capability through the enterprise for business value add. Include the competence building here Redefine as an Information service by renaming preparation to provisioning Add analytics Agree to proposed changes to the CCBs 7

9 4 Information Security should be aligned with ISM ISM Governance Information Security Strategy Develops, communicates, and supports the organization s IT security objectives so they fit the organization s business model and risk appetite. EIM Information Management Information Security Secures governance, processes and tools which an organization deploys to ensure the security, availability, integrity and accessibility of information throughout its lifecycle. Changed text ISM- Security Data Management Data Identification and Classifications Access Rights Management Life-cycle Management Defines security classifications and provides guidance for associated protection levels and access control. Manages the lifecycle of user accounts and certificates, and the granting, denial and revocation of access rights. Matches access control procedures to data classifications. Provides the security expertise and guidance to ensure that data throughout its lifecycle is appropriately available, adequately preserved and/ or destroyed to meet business, regulatory and/ or security requirements. Agree to adjust EIM Information Security CBB 8

10 5 Sharpening the definition of the category business intelligence and analytics Category Business Intelligence and Analytics Capability building block Leadership Preparation Reporting Description Promotes business intelligence and analytics as the basis for decision making and develops an evidence based culture. Provides clean, common, integrated and accessible information for explorative and confirmative analytical purposes that may have unique distinctive properties that enable competitive advantage. Provides a mix of regular reporting, ad hoc reporting and analytical applications for selfservice reporting on business, technical and forensic information. Covers naming of technological developments Leadership as defined here is maturity level description. Reporting is here to narrowly defined, analytics themselves should be included This is a service provided; What is the capability here? IVI_IT-CMF_EIM_MasterDeck.pptx 9 BCG Perspective on EIM v4 pptx.pptx 9 Draft for discussion only

11 5 Proposed renaming of the 4th Category to Information Services and redefinition of the CCB Naming aligned with the new description Ensure capability to drive business value from EIM is shared among business leaders and right level of expertise in engaged in new designs. Category Information Services Capability building block Advisory Provisioning Reporting and Analytics Description Advocates and designs and new application of the information to support decision making Provides consistent, common, integrated and accessible information for reporting and analytical purposes that may have unique distinctive properties that enable competitive advantage. Provides a mix of regular reporting, ad hoc reporting and analytical applications for selfservice reporting on business, technical and forensic information. All CCB are capabilities to deliver a product to business users. Bundling this capability enables having deep expertise available to deliver business value Naming changed to include any analytics to go with reporting Focus on delivering continually the automated transformation including gathering, cleaning and cleansing data to information that is meaningful to the users Agree to the proposed changes IVI_IT-CMF_EIM_MasterDeck.pptx 10 BCG Perspective on EIM v4 pptx.pptx 10 Draft for discussion only

12 Agenda Overview of things we like to improve Detailed proposals for improvements Overview of accumulated decisions 11

13 Summary of changes to Categories and CCB in the Enterprise Information Management Critical Capability Stage 2 revision 5 Stage 2 revision 6 Category Capability Building Block Category Capability Building Block Strategy and Organization Information Management Strategy Information Governance Competences and Communities Strategy and Organization Information Management Strategy Information Governance Communities Standards, Policies, and Controls Standards and Policies Controls Standards, Policies, and Controls Standards and Policies Controls Information Valuation Information Valuation Master Data Management Master Data Management Information Management Metadata Management Information Quality Information Lifecycle Management Information Management Metadata Management Information Quality Information Lifecycle Management Business Continuity Planning Information Security Information Security Advisory Business Intelligence and Analytics Leadership Preparation Reporting Information Services Provisioning Reporting and analytics 12

14 Thank you bcg.com bcgperspectives.com