Symbio system requirements. Version 4.x

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1 Symbio system requirements Version 4.x Stand: September Ploetz + Zeller GmbH

2 Symbio system requirements 2 Content 1 Symbio Client Overview Symbio Client Minimum hardware requirements Recommended hardware requirements Software requirements Symbio Publishing (Viewer) Browser support matrix Symbio Document (Viewer) Software requirements Symbio Modeling Client (Editor) Software requirements Symbio for MS SharePoint Hardware requirements Common SharePoint requirements Software requirements Symbio for ARIS Hardware requirements Software requirements Symbio Web Overview Single server installation Two server installation Minimum hardware requirements Minimum software requirements Minimum requirements for client computers Browser support matrix... 11

3 Symbio system requirements 3 1 Symbio Client 1.1 Overview Symbio Client provides several installation scenarios. Currently, these installations are included: Symbio Standard (including Symbio Client Application, Symbio Publishing, Symbio Document and Symbio Modeling Client) Symbio Full (including Symbio Standard and Symbio Workshop Scanner, Symbio Eden) Symbio Modeling Client only Custom installation This article describes the hardware and software requirements for Symbio Client for all scenarios. Important: The information in this article apply to Symbio Client only. Other listed products in this article have their own software and hardware requirements. Please contact the manufacturer of the specified product in order to get more information. 1.2 Symbio Client The description of the hardware and software requirements for Symbio Client include Symbio Publishing, Symbio Document, Symbio Workshop Scanner and Symbio Eden Minimum hardware requirements Installation Scenario Deployment type and scale RAM Processor Hard disk space Symbio Standard Administration user installation 2 GB 32-bit, 1 core, 1.5 GHz Symbio Workshop Scanner Administration user installation add. 1 GB 32-bit, 1 core, 1.5 GHz Symbio Eden Process author installation 32-bit, 1 core, 1.5 GHz The disk space required is based on the following properties: Symbio Client Application: how much content is in in your bases Symbio Publishing: how much content is to publish Symbio Document: how much content is to publish Recommended hardware requirements Installation Scenario Deployment type RAM Processor Hard disk space

4 Symbio system requirements 4 and scale Symbio standard Administration user installation 4 GB 64-bit, 2 core, 2 GHz Symbio Workshop Scanner Administration user installation 64-bit, 2 core, 2 GHz Symbio Eden Process author installation 64-bit, 2 core, 2 GHz The disk space required is based on the following properties: Symbio Client Application: how much content is in in your bases Symbio Publishing: how much content is to publish Symbio Document: how much content is to publish Software requirements The common software requirements for Symbio Client installation are. MS Windows 7, 8, 8.1 or MS Windows Server 2008 R2, 2012, 2012 R2 Microsoft.NET Framework version 4 (Client Profile for Symbio Client Application, Full Profile for Symbio Publishing) or 4.5 The additional software requirements for Symbio Publishing are. Occasional virus scan folder exclusions (e. g. McAfee) Read- and write access to the following folders: o C:\Windows\assembly\*.* o C:\Windows\Microsoft.Net\*.* o <Symbio installation folder>\*.* o C:\ProgramData\SymbioSuite\*.* (Shortcut %ProgramData%) (Windows 7 and higher) o C:\Users\<USER>\AppData\Local\Symbio_*\*.* o C:\Users\<USER>\AppData\Local\tmp*.tmp For large bases, we strictly recommend to use automated publishing on a 64-bit system! 1.3 Symbio Publishing (Viewer) Symbio Publishing use HTML, VML/SVG, CSS and JavaScript, but no Java (Java Applets) Browser support matrix The following table summarizes the support levels of typically used web browsers

5 Symbio system requirements 5 Browser Supported Basic support Not supported Microsoft Internet Explorer 11 Microsoft Internet Explorer 10 Microsoft Internet Explorer 9 Microsoft Internet Explorer 8 (V 4.3 a higher) Microsoft Internet Explorer 7 Microsoft Internet Explorer 6 Mozilla Firefox 17 ESR or higher Apple Safari for Windows Apple Safari for Mac OS Google Chrome 1.4 Symbio Document (Viewer) Symbio Document creates RTF, DOC or DOC files, based on a RTF template document (that contains formatting and tags of an interpreted language) Software requirements The software requirements to customize Symbio Document template documents are: MS Office or MS Word 2003, 2007, 2010 or 2013 to customize template files No additional installation is required to customize Symbio Document template documents. The software requirements for all Symbio Document generated documents are: MS Office, MS Word or MS Word Reader 2003, 2007, 2010 or 2013 to view DOC files MS Office, MS Word or MS Word Reader 2007, 2010 or 2013 to view DOC files PDF reader to view PDF files Other office or text processing software with more (Open Office / Libree Office) or less (SoftMaker Office, Textmaker) limitations No additional installation is required to use Symbio Document generated documents. 1.5 Symbio Modeling Client (Editor) Symbio Modeling Client consists of MS Excel files and a Layouter-DLL that contains all additional functionality not provided by MS Excel or MS Windows operating system. Symbio Modeling Client neither reconfigures the MS Excel user interface nor any functional capabilities Software requirements The common software requirements for all Symbio Modeling Client are: MS Office or MS Excel 2007, 2010 or bit edition (2003 with additional effort and limitations)

6 Symbio system requirements 6 Availability of the Layouter-DLL via default search path (Symbio ) or Program Data\Symbio Suite path (Symbio 4.3 and higher) Except the limited permission to place a DLL into the default search path (Symbio ), no additional installation is required to use Symbio Modeling Client. 1.6 Symbio for MS SharePoint Symbio for MS SharePoint can have different scales: Symbio Modeling Clients, managed by MS SharePoint Symbio Publishing, hosted by MS SharePoint o SharePoint Template o SharePoint ExternHTML Template automated exchange between Symbio Client and SharePoint Hardware requirements There are no specific hardware requirements for Symbio Modeling Clients, managed by SharePoint. The hardware requirements for Symbio Publishing, hosted by SharePoint, are: additional hard drive space to buffer the web during web publishing A dedicated Windows Server for Symbio for SharePoint is recommend. If Publishing is done with SharePoint ExternHTML-Template an additional IIS to host the web(s) is required. It is possible to use dedicated servers for SharePoint and IIS. And it is possible to share one server for Symbio for SharePoint and IIS Common SharePoint requirements Please see MS recommendations for MS SharePoint hardware and software requirements to setup a MS SharePoint server/farm. The common requirements for all scales require: a technical user to administrate SharePoint and to upload/download documents a dedicated SharePoint Site a dedicated document library for every dedicated set unrestricted traffic between involved systems (if necessary: firewall configuration, trusted relationships, certificates, ). To provide comfortable upload/download for only a view documents, the WebDAV interface is recommended. To provide fast and comfortable upload/download for many documents, the WebDAV interface in collaboration with robocopy.exe is recommended.

7 Symbio system requirements 7 Alternatively MS SharePoint Client Object Model in collaboration with Ploetz + Zeller s MossConnector.exe is recommended. Additionally this configuration can handle check in/check out and document property manipulation. Another alternative is a server-site upload/download service, that can be achieved by MS SharePoint Server Object Model in collaboration with PowerShell scripts Software requirements The software requirements for Symbio Modeling Clients, managed by SharePoint, are: a SharePoint document library for every dedicated set MS SharePoint MS Office 2010, 2013 MS SharePoint MS Office 2013 (MS SharePoint MS Office 2007 with additional effort and limitations) (MS SharePoint MS Office 2007 with additional effort and limitations) (MS SharePoint MS Office 2007, 2010 with additional effort and limitations) All MS Office versions in 32 bit edition. The software requirements for Symbio Publishing with SharePoint Template, hosted by SharePoint, are: a SharePoint document library for every dedicated web MS SharePoint MS Internet Explorer 8 or 10 MS SharePoint MS Internet Explorer 10 or 11 Mind, that a large amount of small files must be uploaded to a SharePoint document library. The software requirements for Symbio Publishing with SharePoint ExternHTML Template, hosted by SharePoint, are: a IIS web site for every dedicated web MS Internet Explorer Mind, that a large amount of small files must be transferred to a IIS web site. The software requirements for automated exchange between Symbio Client and SharePoint are. MS SharePoint Client Object Model + additional document library columns MS SharePoint Client Object Model + additional document library columns 1.7 Symbio for ARIS Symbio for ARIS can have different scales: Symbio for ARIS ML interface Symbio for ARIS dialog

8 Symbio system requirements 8 Symbio for ARIS automated exchange Hardware requirements All Symbio for ARIS scales require additional space to buffer the interchanged and produced. This can range from 10 MB for a Symbio Modeling Client via 100 MB 400 MB for intermediate ARIS ML files to > 10 GB for published webs Software requirements The software requirements for Symbio for ARIS ML interface are. ARIS 6.2, 7.0, 7.1 or 7.2 for Symbio 4.1, 4.2 and 4.3 ARIS 6.2, 7.0, 7.1, 7.2, 9.6 or 9.7 for Symbio 4.4 Mind that some ARIS patch level are buggy (e.g. ARIS (SR 2012_04) or ARIS (SR 2013_04b)) and will not work properly. Mind that ARIS 9.x Architect requires extra licensing for the ARIS ML interface (both - GUI ML interface and Report ML interface are affected), that has been included in ARIS 6.x and 7.x Toolset/Architect licenses. This section provides the software requirements for Symbio for ARIS dialog and Symbio for ARIS automated exchange. ARIS single seat installation 6.2, 7.0, 7.1 or 7.2 for Symbio 4.1, 4.2 and 4.3 ARIS single seat installation 6.2, 7.0, 7.1, 7.2, 9.6 or 9.7 for Symbio 4.4 ARIS C/S installation 6.2, 7.0, 7.1 or 7.2 for Symbio 4.1, 4.2, 4.3 and 4.4 Mind that some ARIS patch level are buggy (e.g. ARIS (SR 2012_04) or ARIS (SR 2013_04b)) and will not work properly. In case of an ARIS C/S installation there are additional requirements: a MS Windows based ARIS Server installation (The ARIS Server s base server can be a dedicated non-ms Windows server.) a dedicated license for ARIS Script Runner for automated exchange

9 Symbio system requirements 9 2 Symbio Web 2.1 Overview Symbio Web provides several installation scenarios. Currently, these installations include a single server with a local SQL Server and a two-server installation with a web server and a base server. This article describes the hardware and software requirements for Symbio Web in each of the two scenarios. Important: The information in this article apply to Symbio Web only. Other listed products in this article have their own software and hardware requirements. Please contact the manufacturer of the specified product in order to get more information Single server installation Web server with local base Web pages Local services Different plugins for different needs Multitenancy Local SQL Server base Two server installation Web server Web pages Local services Different plugins for different needs Multitenancy Local SQL Server base Database server Hosts the Symbio bases Can be mirrored or clustered To increase performance and capacity consider adding disks to the base server or adding base servers ( the bottleneck)

10 Symbio system requirements Minimum hardware requirements The values in the following table are minimum values for installations on a single server with a local base and for web and base servers in a two-server installation. Installation Scenario Deployment type and scale RAM Processor Hard disk space Single server Development or evaluation installation 4 GB 64-bit, 4 cores Single server Production deployment 12 GB 64-bit, 4 cores 5 GB plus space Two server web server Development or evaluation installation 4 GB 64-bit, 4 cores Two server web server Production deployment 12 GB 64-bit, 4 cores 5 GB plus space Two server base server Development or evaluation installation 4 GB 64-bit, 4 cores Two server base server Production deployment 8 GB 64-bit, 4 cores 5 GB plus space Hard disk space depends on how much content that you have in your deployment. 2.3 Minimum software requirements This section provides minimum software requirements for each server. Minimum requirements for base server including local base server in case of single server deployment: One of the following: o 64-bit edition of Microsoft SQL Server 2014 (recommended) For more information about requirements please visit o 64-bit edition of Microsoft SQL Server 2012 For more information about requirements please visit

11 Symbio system requirements 11 o 64-bit edition of Microsoft SQL Server 2008 R2 Service Pack 2 For more information about requirements please visit Minimum requirements for a web server or single server: One of the following: o 64-bit edition of Windows Server 2012 R2 Standard/Datacenter (recommended) o 64-bit edition of Windows Server 2008 R2 Service Pack 1 (SP1) Standard, Enterprise, or Datacenter Web Server (IIS) role Microsoft.NET Framework version or Minimum requirements for client computers This section provides minimum software requirements for a client computer in order to work with Symbio Browser support matrix The following table summarizes the support levels of typically used web browsers Browser Supported Basic support Not supported Microsoft Internet Explorer 11 Microsoft Internet Explorer 10 Microsoft Internet Explorer 9 Microsoft Internet Explorer 8 Microsoft Internet Explorer 7 Microsoft Internet Explorer 6 Mozilla Firefox 17 ESR or higher Apple Safari for Windows Apple Safari for Mac OS Google Chrome

12 Symbio system requirements 12 Herausgeber Ploetz + Zeller GmbH Einsteinring Aschheim Tel.: Fax: IMPRESSUM Für die Richtigkeit und Vollständigkeit der Darstellung/Abbildung im Dokument übernimmt Ploetz + Zeller GmbH keine Haftung. Die beschriebenen und möglichen Funktionalitäten der Software beziehen sich auf den jeweiligen Versionsstand. Kundenspezifische Anpassungen sind nicht enthalten. Die Informationen in diesem Dokument können sich zu jeder Zeit ändern. Ploetz + Zeller GmbH ist nicht verpflichtet über die Aktualisierungen des Dokumentes zu informieren. Diese Dokumentation sowie alle enthaltenen Beiträge, Darstellungen und Abbildungen sind urheberrechtlich geschützt. Jede Verwertung, die nicht ausdrücklich vom Urheberrechtsgesetz zugelassen ist, bedarf der vorherigen Zustimmung durch Ploetz + Zeller GmbH. Dies gilt insbesondere für Vervielfältigungen, Bearbeitungen, Übersetzungen, Mikroverfilmungen sowie die Einspeicherung und Verarbeitung in elektronischen Systemen. Die in dieser Dokumentation enthaltenen Informationen, Kenntnisse und Darstellungen betrachtet Ploetz + Zeller GmbH als ihr alleiniges Eigentum. Die Dokumentation bzw. die darin enthaltenen Informationen, Kenntnisse und Darstellungen dürfen ohne die vorherige schriftliche Zustimmung durch Ploetz + Zeller GmbH weder vollständig noch auszugsweise, direkt oder indirekt Dritten zugänglich gemacht, veröffentlicht oder anderweitig verbreitet werden. Die Geltendmachung aller diesbezüglichen Rechte, insbesondere für den Fall der Erteilung von Patenten, bleibt der Ploetz + Zeller GmbH vorbehalten. Die Übergabe der Dokumentation begründet keinerlei Anspruch auf eine Lizenz oder Benutzung. Technische Änderungen vorbehalten. Verwendete Produktnamen sind Warenzeichen oder eingetragene Warenzeichen der jeweiligen Inhaber. Symbio ist eine eingetragene Marke der PLOETZ + ZELLER GmbH, München.

13 Symbio system requirements 13 Ploetz + Zeller GmbH Einsteinring Aschheim Tel.: Fax: Ploetz + Zeller GmbH

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