Multi-Factor Authentication Overview

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1 Multi-Factor Authentication Overview Exploring the new RSA Adaptive Authentication security provided by Summit Fiserv A Net24 Secure Access Solution For Schlumberger Employees Credit Union

2 Why Multi-Factor Authentication?» Governmental guidelines indicate financial institutions need to assess their Internet transaction risk.» Mitigate risk by providing additional layers of personal security and peace of mind.

3 Value of Risk-Based Authentication» Concept Statement In order to make your online banking experience as secure as possible, SECU is introducing a new security service. This new security will check for any unusual or uncharacteristic behavior involving your account. If your financial institution site detects anything out of the ordinary they will check to make sure it is really you and not an online thief making the request. This new security service ensures that someone is always looking out for your security when banking online.

4 Value of Risk-Based Authentication» Concept- how it works: You select three secret questions that only you should know the answers to. If any unusual or uncharacteristic behavior is detected you may be asked your secret questions in order to verify that it is really you. If no unusual or uncharacteristic behavior is detected you will not be asked for any additional information.» With this new security feature your online banking experience is safer than ever before.

5 What You Will See» The following examples show the logon to the Home Banking site with the RSA Adaptive Authentication implemented at SECU» On-screen assistance always available Notes, on-line help, field mouse over help: Images Phrase Security Questions Computer

6 Existing emember Completing new security enrollment

7 Enter Username on Logon Screen

8 Enter Password

9 Select Personal Image and Security Phrase

10 Select and Answer Personal Security Questions

11 Verify Personal Security Image and Questions

12 Enrollment Is Complete» Data Gathering is Complete» Personal Security Set Up is Complete» Continue with Home Banking Activities

13 Subsequent Login to Home Banking

14 Verify Image and Security Phrase, then Enter Password Continue with Home Banking

15 Subsequent Login From an Unregistered Computer

16 Randomly Selected Security Question is Presented

17 Verify Image and Security Phrase and Enter Password Continue with Home Banking

18 Modify Security Image or Questions Select My Profile and then Edit.

19 Home Banking: New Self-Registration

20 Home Banking: Create Username and Password

21 Security Enrollment: Image and Phrase Selection

22 Security Enrollment: Personal Questions and Answers

23 It s that Easy»Questions? Contact Jerry Hammervold, JHammervold@slb.com Telephone:

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