Amplify. Online Banking User Guide. Your guide to online banking at your Credit Union.

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1 Amplify Online Banking User Guide Visit goamplify.com for an online tutorial and detailed Frequently Asked Questions (FAQ) page. Or call Your guide to online banking at your Credit Union.

2 welcome! table of contents Quick Tips 5 to Online Banking, where managing your accounts is simple and secure. First Time Login/Security Accounts 7 8 Tailor your account views Transfer funds View statements online Track spending Pay bills Set up ealerts Order checks And much more all in one convenient place! Transaction History 9 Transactions 10 Services 14 Preferences 15

3 quick tips LOGIN ID Anti Phishing Choose your Login ID. Once you ve logged in, use the security function to set your security preferences. Add your own word or phrase to appear when logging on as additional protection against phishing. This option is located within the security function. Quick Access Search Options The Navigation bar is displayed on the summary page. The Amplify logo to the right of each account allows easy navigation to your account history and account details and allows easy transfer of funds between Amplify accounts. The Transaction History section includes options which allow you to search your account by date, transaction description, amount, check number and more. MFA (Multifactor Authentification) MFA provides additional ID protection. You will authenticate your identity each time you sign on to a new computer, but only once after you register your computer. BillPAYer BillPayer is FREE for all members. Pay bills from any Amplify checking and/or savings account. With ebills, you can receive bills from merchant accounts ie credit cards, receive alerts when your online statements are available, and pay bills as soon as the statement is available.

4 first time login/security Online Security Amplify is committed to maintaining your privacy and security. When you sign into Online Banking, your unique Login ID and password are encrypted using Secure Sockets Layer (SSL) technology. This necessary precaution is intended to deter anyone other than you and Amplify from accessing your personal information. Amplify will contact you by from time to time. We will never ask you to send us your personal or account related information via . accounts Account Overview and Quick Action View Managing your accounts has never been easier. The Account Overview page allows you to view all account balances in one convenient location and notifies you when a secure message has been received. You can also initiate Quick Action transactions, such as transfers. Access the Quick Action View by mousing over the Amplify sign ( ) in the Account Overview page. This gives you quick access to view account history details and pending items, and to initiate transfers to or from the selected account.

5 transaction history Account History This page displays available and current balances as well as pending and posted transactions. You can also download lists of account transactions to your computer. Just click the Display icon, select Export to File, choose the type of file you d like to create, then click Submit. Search Functions Choose from nine search options to sort transactions and click submit. transactions Funds Transfer To transfer money between your Amplify accounts, go to the Transactions menu and select Funds Transfer. Enter Transfer Information, then select the collapse/expand icon to expand the Enter Payment Frequency box which allows you to choose how often the transfer occurs.

6 Member-to-Member Transfers This feature allows you to easily transfer funds from your account to another Amplify member s account. To transfer funds to another Amplify member, go to the Transactions menu and select Member-to-Member transfers. You ll need to provide the last name, account number and account type (S5, S9) of the member who is receiving the funds. If you plan to transfer funds to this member often, you can include them in your accounts list so you don t have to load all their information again when doing future transfers. External Transfers You may submit a request to associate an account at another financial institution with your Amplify Online Banking login. After entering the data requested, click Continue to register your request with the online banking system. There are two steps to this process: 1. Enter the information for the non-amplify account you want to link to. Once you click Submit two microdeposits will be generated and sent to the external account you ve entered. These microdeposits are random deposits of less than $1 each and are typically sent within 5 days. Once the non-amplify account has received these deposits, please make note of the amounts of each as you will need them to verify the account in step two. 2. When prompted, enter the two microdeposit amounts to verify the external account. Once this is complete, you ll be able to transfer funds between the two accounts.

7 BillPayer With Amplify Online BillPayer, you can Pay almost anyone Schedule one-time and recurring bill payments up to a year in advance Receive bill reminders To enroll in Online BillPayer, go to the Transactions menu and select BillPayer. As you enroll, you ll be prompted to select an account from which your payments are made. You can change your BillPayer settings at any time using the Preferences menu. Government agencies do not accept payments via online bill-paying systems. services Secure Messaging With secure messaging, you can send and receive information from Amplify securely, with no worries that your information might be intercepted. To view your mailbox, select Messages in the Services menu. To send a secure message, click new, then create a message in the window that appears. You can also attach files and send them to Amplify securely.

8 preferences Account Preferences To customize your account, go to the Preferences menu and select Account. You can change the order in which you see your accounts, give each a nickname and specify the number of transactions displayed for each account.

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