COLLABORATION GUIDE. Cisco Plantronics Jabra. Polycom Sennheiser. Bringing Harmony to Collaboration

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1 COLLABORATION GUIDE Summer Edition 2015 Bringing Harmony to Collaboration SCAN TO VIEW OUR DIGITAL PUBLICATIONS Cisco Plantronics Jabra Insight can help you build a seamless, high-productivity harmonious collaboration environment. Polycom Sennheiser Your Trusted Advisor uk.insight.com/harmony

2 COLLABORATION GUIDE HOW TO GUIDE Creating Exceptionally Collaborative Workplaces Get back to sharing ideas. Designing the modern workplace. There is plenty of speculation on what the future of work will look like, but it s clear that collaboration technology is fundamentally linked to many of the factors shaping the workplace of tomorrow: Always on The workforce of today and tomorrow will have the ability to be always connected via mobile and wearable devices enhanced by social and collaboration apps. Faster decisions Workers will leverage pervasive networks, smart devices and systems, predictive analytics, and real-time collaboration to continue to make faster, better-informed decisions. Decentralised teams Physical and virtual workplaces will continue to merge as enhanced collaboration technology allows mobile and remote workers to work fluidly across environments. Personalised productivity A new wave of connected, mobile social and contextualaware systems will allow organisations and individuals to personalise productivity apps and environments. Security challenges There will continue to be a tenuous relationship around more open collaboration between employees, partners and customers, and increased data security concerns. Designing around these key factors will allow organisations to transform their workplaces to better: Attract, enable, and retain top talent across generations and regions. Reduce real estate costs, greenhouse gas emissions and employee travel. Create work areas that you can adjust to accommodate evolving business needs. Help employees maintain a work-life balance with the flexibility to work from any location. Encourage collaboration, break down barriers, share ideas and accelerate decision making and innovation. But how do you ensure that you choose the right technology and that the environment you design will truly create a workplace that current and future generations will embrace, utilise, and thrive in? Three pillars of optimal workplace collaboration Great user experiences. Flexibility and personalisation. Integration and manageability. Any workplace transformation initiative must start with a keen understanding of how people will engage with the space - how they will work, collaborate and socialise within a given environment. For renovation and new builds alike, this understanding should begin with an honest and thorough assessment of the barriers, disconnects and poor experiences that currently create friction for users. While past generations embraced standardisation as a path to greater operational efficiency and consistency, it s clear that standardisation is giving way to personalisation and that operational flexibility and adaptability will be critical as organisations look to thrive. Agile and scalable collaboration solutions provide organisations with a platform to effortlessly create new teams; add and remove users; and bridge physical, virtual, and geographic environments seamlessly. It s often been said that good design is invisible, which means that collaboration technology should be so seamlessly integrated into the workplace that using it is an unconscious part of people s daily routines. Well-designed collaboration solutions ultimately enable organisations to create sustainable transformation by reducing the friction and communication barriers that inhibit collaboration. They also allow organisations to better optimise the use of existing resources. 2 Your Trusted Advisor uk.insight.com/harmony

3 5 Steps to Succeeding with Video Collaboration. By 2018, 55% of all Internet traffic will be video. - Cisco Visual Networking Index, Cisco, June 10, The move toward video collaboration is only going to get bigger. The up-and-coming generation learns how to use video long before they ve made their first phone call, and voice-only calls will feel more and more restrictive when compared to easy-to-use, high-definition video. Be ahead of the trend and set yourself up for success now. 1 Make sure it works together. When it comes to deploying video collaboration, the goal is to get all of the pieces to work together: voice, video, web conferencing. That way, everyone can participate fully even with the tools they already have. Basic interoperability standards: Call initiation Call quality Content sharing Call security 2 Plan for more. Video collaboration isn t going anywhere, and if you design an infrastructure that can only handle today s needs, you re setting yourself up for failure tomorrow. Focus on scalability so your solution can grow with your business. 3 Pick the right endpoints. Video deployment isn t one-size-fits-all. It s about how people work and about understanding the right endpoint for the situation so people can be their most effective. Look at your needs, growth strategy and user profiles for the best solution to transform your workplace. 4 Maximise collaboration. It s more than meetings. An intelligent video solution lets you record and stream key discussions or announcements and create live events in virtual town halls. Even training gets better and less expensive with video. The end result is more productivity and better talent development at a lower cost. This is not a game between one endpoint OR the other; it is about knowing when to use one endpoint AND when it is better to use another. - Deploying Business Video: 5 Steps to Success, Roberto De La Mora, Cisco Blogs, Provide solutions your people can trust. Users are more likely to see benefits from video collaboration when everything works. Understand internal and external support services and only work with vendors who have experience delivering end-to-end video collaboration solutions. Your Trusted Advisor 3

4 COLLABORATION GUIDE HOW TO GUIDE Creating Exceptional Virtual Meetings Your virtual meetings can change for the better. Businesses are changing more rapidly than ever before. Distributed teams, organisations and business communities are the norm, and virtual meetings are the norm for collaboration. It s time to change your old virtual meetings to new, more productive and engaging face-to-face experiences. The new virtual meeting - not only can you have a successful virtual meeting where everyone can easily join and participate, you can also have an exceptional video experience. Imagine feeling like you re all in the same room, even when half the attendees are on the other side of the world. Imagine starting an audio conference call in your car and continuing it on video in your office, and the change is so seamless that the meeting continues with no disturbance. Imagine your customers connecting with your experts over video, but feeling like they re connecting in person. With Cisco Collaboration tools, you won t have to imagine. From video conferencing rooms to mobile devices, our leading collaboration products can be designed to allow your evolving workforce to work with anyone from anywhere, anytime. Old Meeting Types Description New Virtual Meetings Impossible to join Chaired by the dog Narrow conference room syndrome Most of the meeting is spent instructing attendees on how to join, trying to add remote participants, and troubleshooting content sharing and interoperability. Someone s dog, child or chatty neighbour at the coffee shop is providing the background music for the meeting. Long, narrow conference rooms make some faces microscopic and whiteboards illegible. People can easily and reliably attend from any location or standards-based device. Now you can focus on the meeting, not the technology. Productive virtual meeting solutions add meeting control and intelligent audio so what you see is what you hear. Everyone has a front-row seat, even if they are in a large room, with intelligent virtual meeting solutions. Anonymous Everyone has to introduce themselves every time they speak. Know who is attending and who is speaking without introductions every minute. Frankenstein Headless participants and halved whiteboards Using Don s audio conference bridge and Sue s webconferencing tool. Whiteboards are sliced in half and participants appear beheaded. Integrated virtual meeting solution technologies allow everyone to participate and share easily. Intuitive virtual meeting technology helps everyone see what they need to see and interact naturally. Unlocking the true potential of video collaboration. Technology is supposed to help you get stuff done, not get in your way. And when the right technology is deployed correctly, it: Allows employees to use video as easily as they do voice, wherever they are. Enables busy employees to meet faceto-face with remote teams and partners without leaving the office. Builds trust by allowing high-quality video into meetings to convey body language and facial expressions. Elevates and personalises communications to improve the quality and speed of decisions. Reduces total cost of IT ownership with a single infrastructure, simplified management, and user empowerment and personalisation. Increases meeting productivity with realtime content sharing, editing and collaborating. And the impact can be significant: Companies that are considered leading users of video report 120 percent quantitative ROI for video implementations. Aberdeen Group 2011 Eighty-seven percent of remote users feel more connected to their team and process when using video conferencing. Gigaom 2014 Seventy-five percent of extensive users of video conferencing say it improves collaboration and productivity across dispersed teams. Frost & Sullivan 2014 Using video delivers 35 percent greater year-on-year improvement in time to hire and 32 percent greater reduction in cost per hire. Aberdeen Group Your Trusted Advisor uk.insight.com/harmony

5 The Virtual Collaboration Health Check The way in which we collaborate is evolving in line with the changes essential to succeed in the business environment. We have put together a simple reference guide that identifies where your company is in the Virtual Collaboration journey based on a combination of 3 factors independent of which platform or platforms are involved. Tools Voice end point Conferencing IM Sharing Desktop Desk Phone PC Mobile Audio Desktop Video Web Your company environment Considerations How can Headsets help at each stage STAGE 1 Traditional standalone environment, mobiles, desktop telephony, , occasional use of external conferencing services. Heavy reliance on traditional voice services. User fatigue, sound quality for telephony. Future proof investment in technology. Management of multiple platforms. Multiple wearing styles to match user preference for comfort. Improved worker health and comfort. STAGE 2 Introduction of standalone collaboration tools, basic web video and screen sharing tools such as Skype. Generally low adoption of new tools. With increased usage, user comfort and call clarity become important. Improve adoption, background noise. User privacy, allow a user the freedom to move to a suitable place to collaborate with DECT wireless. Advanced noise-cancelling keeps the mobile professional sounding professional. Wireless means never missing a call, increasing productivity. Wireless DECT headsets give the freedom to match people to work spaces, maximising utility of your real estate. STAGE 3 Introduction of joined up and IM, desktop collaboration tools, frequently on one UC platform eg Lync. Independent P2P voice like Skype growing but desktop telephony still dominates. Desktop video solutions added, web and audio conferencing growing. Basic tools becoming established, video adoption lagging. Manage noise pollution for better conferencing experience. Acoustic clarity aids comprehension. Matching devices to roles as new platforms are added (tablets, desktop video). User comfort and protection during increased number and length of calls. Background noise pollution eliminated. Improved productivity. HD audio improves user experience and drives usage. Headsets with Smart Sensor Technology, simplifies use and encourages adoption. Comprehensive compatibility with all major UC vendors. Smart Presence and Call Routing on multiple devices and softphones. STAGE 4 PC to PSTN/PC Voice is added to the UC platform reducing reliance on deskphones. Services are extended to non-traditional devices like tablets and improved for smartphones. Video desktop solutions and web and audio conferencing integrated and growing, reducing reliance on 3rd party solution providers. Adoption rises allowing more flexible working practices. User support during rollout (service deflection). Ensure headsets have suitable noise cancelling to suit flexible working spaces. Managing a large estate of headsets. Comprehensive video set up guides for most platforms, reduces deployment complexity. Estate management with Spokes, give remote performance monitoring, status, mass firmware upgrade. STAGE 5 Full UCC environments allows simple escalation from to IM to voice to video with content. Traditional standalone voice and video platforms can be retired. Adoption is high, employees can collaborate anywhere, anytime with anyone. Deep integration of tools into business processes with intelligent controls and SmartPresence. Ensure headset fleet remains in synch with UC platform. Contextually Intelligent headsets can be integrated into Enterprise software such as SFDC to provide real time event data. Open SDK to allow development of customised productivity apps. NONE INFREQUENT REGULAR CONSTANT 75% of global business leaders are deploying video collaboration tools. - Unlocking the Full Potential of Collaboration, Cisco, Your Trusted Advisor 5

6 COLLABORATION GUIDE CISCO VIDEO CONFERENCING CISCO BUSINESS EDITION 6000 PURPOSE-BUILT, AFFORDABLE, SIMPLE COLLABORATION Strengthen your business relationships through improved interactions and experiences with Cisco Business Edition 6000, a sophisticated, yet simple on-premise collaboration solution. Features and Capabilities Built with industry-leading, proven, and trusted technology, Cisco Business Edition 6000 delivers end-to-end collaboration capabilities for up to 1000 users, 2500 devices, 50 sites, and 100 contact centre agents. The packaged solution solves complex communications challenges with one purpose-built, simple-to-use and centrally-managed platform. CISCO BUSINESS EDITION 6000 AT-A-GLANCE CISCO BUSINESS EDITION 6000 SOLUTION COMPONENTS SCALE-UP, FIXED DESIGN SUPPORTS UP TO 1000 USERS, 2500 DEVICES, 50 SITES, 100 AGENTS Cisco Unified Communications Manager Call Control, Native Call Queuing Cisco Prime Collaboration Deployment, Provisioning, Management Cisco Jabber TM Platform Instant Messaging, Presence Cisco Unity Connection Voic , Automated Attendant Cisco Unified Attendant Console Call Routing, Distribution Cisco Emergency Responder Emergency Services Access Cisco Paging Server Point-to-Point, Group Paging Best-in-Class Packaged Collaboration Solution for Midsized Businesses Cisco Unified Contact Center Express Customer Care, Call Centre Cisco Expressway Series Remote/Mobile Worker Collaboration, B2B, Interoperability Cisco TelePresence Server, TelePresence Conductor, and TelePresence Management Suite Video Conferencing, Conferencing Control, and Management Cisco WebEx Meetings Conferencing, Cloud Service Cisco Developer Network (CDN) Third-Party, other Cisco UC Co-resident Applications Business Edition 6000 Features Complete service offering: End-to-end collaboration capabilities include voice, video, conferencing, messaging, instant messaging and presence, mobility, and more, for every user. Differentiated communications capabilities: Cost-effective, high-quality multiparty video conferencing brings employees, customers, and partners closely together. Simplified deployment and management: A preconfigured virtualised server with ready-to-run virtualisation software and ready-to-activate collaboration applications makes setup quick and easy. Open and interoperable architecture: Innovative system transparently supports third-party applications, and telepresence and video endpoints. Scalable and highly-available platform: This purpose-built solution has the ability to grow and change with the pace of your business Customer Benefits Cisco Business Edition 6000 helps to improve business processes and collaboration throughout your entire organisation. Boost productivity with an efficient working environment that supports users on any device, from any location, at any time. Customise the collaboration you need today with the flexibility to change and adapt with growth. Respond quickly and effectively to your customers, improving their satisfaction and loyalty. Reduce operations complexity and costs by providing your limited IT staff with one simple solution to manage. Lower TCO with hardware consolidation, reduced power and cooling costs, and easy-to-use provisioning and administration tools. For more details please contact your Insight Account Manager 6 Your Trusted Advisor uk.insight.com/harmony

7 CISCO TELEPRESENCE SX10 QUICK SET VIDEO-ENABLE YOUR SMALL COLLABORATION SPACES The Cisco TelePresence SX10 Quick Set is an all-inone unit that combines with any flat-panel display to video-enable your small collaboration spaces. It offers tremendous affordability for small- to medium-sized businesses just starting out with TelePresence, or in extending TelePresence throughout an enterprise. High quality, simplicity, and affordability come together in the SX10 Quick Set to create an effortless solution for video ubiquity. It offers: Business-quality video, priced to scale at roughly the cost of a PC Camera and codec in a single compact device that sits on top of your standard flat-panel display Simple, elegant cabling system that connects through a single cable system for both power and Ethernet connectivity Cisco TelePresence SX10 1, ASK FOR ex VAT High-definition video with up to 1080p30 resolution Leading wide-angle field of view provides exceptional overview, even in small spaces CISCO TELEPRESENCE MX SERIES BETTER COMMUNICATION TOOLS AND A COMPETITIVE EDGE Turn any-size meeting space from a small office to a large conference room into a video collaboration hub. Meet the growing need for real-time visual collaboration with high-quality video solutions that are easy to use, deploy, and scale. The Cisco TelePresence MX Series allows you to achieve all of these goals with a range of tools and options customisable to your needs and budget. Key Benefits Experience exceptional video and audio for rooms and meeting spaces of all sizes. Get enhanced access to shared content on mobile devices with Intelligent Proximity technology. The MX300 (Right) and MX200 (Left) are as easy to install as a television and priced for large-scale deployments Cisco TelePresence MX200 7, ASK FOR ex VAT Cisco TelePresence MX300 13, ASK FOR ex VAT Enable high-value, easy-to-use video collaboration solutions for small-to-medium meeting rooms (MX200 and MX300 G2). Install, connect, and make your first call quickly 10 minutes from box to call (MX200 and MX300 G2). Enjoy beautiful products while you communicate with Red Dot awarded designs. Your Trusted Advisor INSIGHT LOGO 7

8 COLLABORATION GUIDE JABRA HEADSETS JABRA EVOLVE TM FOR BETTER CONCENTRATION, FOR BETTER CONVERSATION The Jabra EVOLVE TM series is a professional range of headsets designed to improve concentration and conversations. Premium noise cancellation technology gives you peace to work in a noisy, open office; effectively creating a concentration zone around you so you can stay focused. Stay focused, by eliminating distractions in noisy open office environments The Jabra EVOLVE TM series helps you create your own concentration zone with premium active and passive noise cancellation technology so that you, and not noisy disturbances, are in control. Get further protection from interruptions with the busy light that signals whether or not you are available to colleagues. Made for both music and voice With a world-class set of microphone and speakers that are truly made for both voice communication and music listening, you are free to choose if you want to be in your own concentration zone or actively participate in voice-based collaboration. Jabra EVOLVE TM is available in different models. Choose the one that best fits your needs for concentration and collaboration. WORKS WITH Let yourself, not the task, decide where you work Use your headset where you want. Connect easily to your PC via the USB-based control unit or to your smartphone and tablet via the 3.5 mm jack. Additionally you can easily turn your office headset into a very stylish personal headset when you re on the go by seamlessly integrating the microphone boom arm into the headband. T E S T E D 8 Your Trusted Advisor uk.insight.com/harmony

9 KEY PRODUCT BENEFITS Made for voice and music World-class speakers made for your voice and your music Truly made for both voice and music with world-class microphone and speakers so you are free to choose if you want to be in your own concentration zone or actively participate in voice-based collaboration. Passive noise cancellation Protects you against high frequency noise Passive noise cancellation gives you protection from high frequency noise such as human voices just by wearing the headset due to specially designed speaker cushions. Easy Call Management Intuitive in-line controller for greater call control Jabra headsets with in-line call controller give end users greater productivity and convenience, with large buttons and LED indicators for quick access. Pick up or end calls, control volume or mute, or simply mute the line. Plus, all buttons are userprogrammable. *Jabra EVOLVE TM 65: the controller is located on the ear cup. MODEL NAME PRODUCT CODE PRICE (EX VAT) Jabra EVOLVE 20 MS Jabra EVOLVE 20 MS Duo Headset for Microsoft Lync Jabra EVOLVE 20 UC Duo Headset Jabra EVOLVE 20 MS Mono USB Headset for Microsoft Lync Jabra EVOLVE 20 UC Mono Headset Jabra EVOLVE 30 MS Jabra EVOLVE 30 MS Duo Headset for Microsoft Lync Jabra EVOLVE 30 UC Duo Headset Jabra EVOLVE 30 MS Mono Headset for Microsoft Lync Jabra EVOLVE 30 UC Mono Headset Jabra EVOLVE 40 MS Jabra EVOLVE 40 MS Duo Stereo Headset for Microsoft Lync Jabra EVOLVE 40 UC Duo Stereo Headset Jabra EVOLVE 40 MS Mono Headset for Microsoft Lync Jabra EVOLVE 40 UC Mono Headset Jabra EVOLVE 65 MS Jabra EVOLVE 65 MS Duo Stereo Bluetooth Wireless Headset for Microsoft Lync Jabra EVOLVE 65 UC Duo Stereo Bluetooth Wireless Headset Jabra EVOLVE 65 MS Mono Bluetooth Wireless Headset for Microsoft Lync Jabra EVOLVE 65 UC Mono Bluetooth Wireless Headset Jabra EVOLVE 80 MS Jabra EVOLVE 80 MS Premium Stereo Headset for Microsoft Lync Jabra EVOLVE 80 UC Premium Stereo Headset JABRA STEALTH FREEDOM TO DO MORE Jabra Stealth UC takes Bluetooth headsets to the next level by being the first to incorporate the breakthrough micropower battery technology which allows for a significantly smaller design, longer talktime and a more comfortable experience. Reasons to choose the JABRA STEALTH UC üüsmartphone Voice Control button üünoise Blackout & HD Voice* üülightweight design & Ultimate Comfort Eargels STANDARD VERSION * Network dependent ASK FOR ex VAT MICROSOFT OPTIMISED VERSION ASK FOR ex VAT Your Trusted Advisor 9

10 COLLABORATION GUIDE PLANTRONICS HEADSETS SPEAKERPHONES PLANTRONICS BLACKWIRE HEADSETS ERGONOMICALLY DESIGNED FOR OFFICE-WIDE UC DEPLOYMENTS BASE MODELS FEATURE FOAM EAR CUSHIONS Blackwire 310 (monaural, foam) Answer/end/mute/ vol +/- controls Blackwire 320 (stereo, foam) Plantronics Blackwire 325-M ASK FOR ex VAT VALUE MODELS FEATURE LEATHERETTE EAR CUSHIONS THAT FOLD FLAT Durable, metal headband Blackwire 315 (monaural, foldable) Foldable, leatherette ear cushions Noise-cancelling microphone Blackwire 325 (stereo, foldable) Dynamic EQ audio Blackwire 325 Enter UC with the best-featured headset you never thought your budget could afford. Blackwire 300 Series USB headsets are a simple-to-use, comfortable, and durable choice for conference calls, Web-based training,and PC multimedia applications. Plus, they re priced right, easy to deploy, and offer a simple-toupgrade UC solution that IT can roll out easily and rely on. Blackwire 725 The Blackwire 725 USB headset is great for keeping you focused in noisy office environments. Featuring Active Noise Cancelling technology, a noise-cancelling mic, and hi-fi stereo performance, the Blackwire 725 minimises external noises while ensuring that PC-based calls and multimedia come through crystal clear. With the Blackwire 725, distractions go down and productivity goes up. Blackwire 510 (monaural) Call answer/end, mute, volume +/- Blackwire 520 (stereo) USB connection Plantronics Blackwire 520-M For Microsoft Lync ASK FOR ex VAT Metal headband with comfort pad Ear cushions fold flat for easy storage Noise-cancelling mic with flexible boom Plantronics Blackwire 510-M ASK FOR ex VAT Blackwire 500 The Blackwire 500 Series corded USB headsets with Smart Sensor technology intuitively help you manage PC calls. Simply put the headset on to answer a call and you ll hear every word thanks to its premium audio quality. Durable and portable, it offers all-day comfort for juggling PC calls and multi-media wherever you work. Plantronics Blackwire C725-M ASK FOR ex VAT PLANTRONICS CALISTO SPEAKERPHONES THE NO FUSS UC SPEAKERPHONE Calisto 600 Series Small and lightweight, the Calisto 600 series speakerphones provide professional-sounding audio wherever you touch down. Looking for anywhere conferencing? The Calisto 600 Series offers two options: The Plantronics Calisto 620 is a portable wireless UC speakerphone that instantly transforms your laptop or smartphone into a premium-quality conferencing device. The Plantronics Calisto 610 is a corded USB speakerphone for plug-and-play conferencing convenience. Volume +/ controls Kensington style lock compatibility 360 room coverage Battery status indicator Mute/unmute Call answer/end Mute/unmute Volume +/ controls Call answer/end USB Adapter fpr PC 360 room coverage Plantronics Calisto P610-M ASK FOR ex VAT Plantronics Calisto 620-M ASK FOR ex VAT Your Trusted Advisor uk.insight.com/harmony

11 PLANTRONICS WIRELESS HEADSETS ENJOY WIRELESS FREEDOM Voyager Edge Mobile Bluetooth Headset Audio performance and comfort with intuitive, responsive features and its own portable charging case. Multiple microphones eliminate disruptive background noise Charging case enables up to 16 hours talk time Responsive sensors can automatically answer calls as you place the headset on your ear Announces incoming caller s name, just say Answer to take the call Plantronics Voyager Edge (Black) ASK FOR ex VAT Plantronics Voyager Edge (White) ASK FOR ex VAT Voyager Legend UC Plantronics Voyager Legend UC meets the demands of mobile professionals like never before, with connectivity to PC, smartphone or tablet. Smart sensors anticipate your needs, voice alerts keep you informed and voice commands keep you in charge. A portable case and desktop stand are included for anywhere charging, while precision-tuned triple microphones cancel noise and wind like never before - it s the only headset you need for your mobile life. Premium wireless Bluetooth headset system Smart Sensor technology Plantronics Voyager Legend UC ASK FOR ex VAT Includes portable case and desktop stand Precision tuned triple-mic with enhanced DSP Plantronics Savi 700 Series Enjoy wireless freedom while seamlessly managing PC, mobile and desk phone calls with a single intelligent headset system. Three-way connectivity - PC, Mobile and Phone Easily transfer audio between headset and mobile UC presence automatically updated Advanced wideband audio and noise cancelling microphone Savi 710 Monaural Over The Head ASK FOR ex VAT Savi 720 Binaural Over The Head ASK FOR ex VAT Savi 730 Over The Ear ASK FOR ex VAT Savi 740 Convertible ASK FOR ex VAT Your Trusted Advisor 11

12 COLLABORATION GUIDE POLYCOM PHONES VIDEO CONFERENCING THE POLYCOM VVX DESKTOP PHONES READY FOR LYNC TM, READY FOR YOUR WORKSPACE Microsoft Lync TM qualified phones with crystal-clear Polycom HD voice Polycom s high-fidelity audio sounds like you are in the same room - whether you are using a handset, handsfree speakerphone or plug in a headset. From the boardroom, to the desktop, or anywhere in-between, Polycom voice solutions keep you connected and productive. Broad interoperability, ensuring easy integration with your communication systems including Microsoft Lync TM Legendary voice quality for clear communication and comprehension Ease-of-use from the front desk to the executive office, and everywhere in between VVX Line Desktop Phone VVX Line Desktop Phone VVX Line Media Phone VVX VoIP phone VVX IP video phone ASK FOR ex VAT ASK FOR ex VAT ASK FOR ex VAT ASK FOR ex VAT ASK FOR ex VAT CX5500 UNIFIED CONFERENCE STATION This conference station delivers a 360-degree video camera experience, 1080p active speaker tracking with Microsoft Lync 2013 and can be used as a SIP conference phone. Experience 1080p around-the-table video with Microsoft Lync 2013 The Polycom CX5500 Unified Conference Station delivers a unique HD voice and video collaboration experience in Microsoft Lync environments. The CX5500 provides remote participants with 1080p HD active-speaker video that automatically tracks the flow of conversation. It also adds a unique 360-degree panoramic view of the conference room. Meetings are more productive and participants are clearly heard with Polycom s legendary HD Voice technology, now featuring a dynamic audio range of 160Hz to 22,000Hz. The CX5500 can also be used to place voice-only calls as an IP conference phone. Reduce training costs with simple USB plug-and-play functionality that requires little or no training Users connect a USB cable to their laptop and use the Lync TM client they already know - no remote required Lower support costs and realise a better ROI with increased room usage for collaboration No need to provision a second conference phone in the room - the CX5500 also doubles as an IP conference phone when not used for Lync TM video calls CX5500 Unified Conference Station for Microsoft Lync TM Video conferencing kit 4, ASK FOR ex VAT Your Trusted Advisor uk.insight.com/harmony

13 POLYCOM REALPRESENCE GROUP SERIES ENTERPRISE-GRADE VIDEO, VOICE AND COLLABORATION Polycom RealPresence Group Series is the engine that drives enterprise-grade video, voice and collaboration experiences, accelerating decision-making and fostering innovation. Only Polycom delivers video collaboration experiences that bring users closer together and drive meaningful conversation for geographically dispersed teams. Polycom RealPresence Group Series RealPresence Group 300, 500 or 700, combining great video experiences and a new breakthrough simple interface with the broadest interoperability and lowest total cost of ownership of any video collaboration system. RealPresence Group 310 Affordable video collaboration for huddle rooms and personal workspaces. Optimised for smaller groups, the Polycom RealPresence Group 310 solution features simple setup and configuration, and a compact, sleek design that is easily hidden out of sight, keeping your rooms clutter-free. Expand video collaboration to huddle rooms and personal workspaces at an affordable price Powerful performance optimised for smaller rooms so you can get the most out of your meetings Simple installation and compact design for quick and easy deployment Flexible camera options let you pick the one that best matches the needs of each room RealPresence Group 500 Powerful video collaboration for group conferences in a sleek design that is simple to use. The Polycom RealPresence Group 500 solution is ideal for conference rooms and other collaborative environments, from small meeting rooms to larger rooms with dual screens. Powerful video and audio performance and interactive content collaboration bring users closer together and drive meaningful conversation for geographically dispersed teams. 1 camera input Wireless PPCIP plus HDMI and VGA content inputs 2 monitors 6-way SD, 4-way HD multipoint Small, sleek design Group 310 with Acoustic Camera 720p 2, ASK FOR ex VAT Group 310 with EagleEye IV Camera 720p 4, ASK FOR ex VAT Group P with EagleEye Camera 6, ASK FOR ex VAT Group P with EagleEye Camera 7, ASK FOR ex VAT RealPresence Group Convene TM Media Dock RealPresence Group Convene delivers rich video and content experiences for small group and personal collaboration. It is a flexible system that works together with the RealPresence Group 310 or 500, allowing you to deploy the right solution based on the unique needs of each room or environment. Choose from single or dual-displays, optional built-in multipoint, and more. The integrated full HD display provides a wide viewing angle and delivers crisp video quality, while the powerful integrated audio ensures everyone is heard clearly. The audio and video have been finely tuned to maximise the performance of RealPresence Group Series for best-in-class experiences. The RealPresence Group Convene solution consists of two components which are purchased separately: RealPresence Group 310 or 500 with EagleEye Acoustic camera RealPresence Group Convene media accessory Polycom RealPresence Group Convene media dock. Includes: desk/tabletop stand, 27 LED display 1, ASK FOR ex VAT Your Trusted Advisor 13

14 COLLABORATION GUIDE SENHEISER SPEAKERPHONES HEADSETS Experience Sennheiser... Whether in the office, at a meeting, travelling, or working from home, Sennheiser offers a comprehensive range of premium wired and wireless headsets to enhance your communications experience helping you to stay in touch and access all the information you need. The headset is one of the most important collaboration tools the critical element that connects you to your customers. Audio clarity, comfort, styling, durability and ease of use all fundamentally impact your communication experience - with a Sennheiser headset or Speakerphone you get the very best of these qualities. These days, collaboration between, and across organisations has never been more important, particularly when the emphasis is on effectiveness and cost efficiencies. Meetings, which might previously have involved travel, are increasingly being held remotely with the participants communicating via conference calls. Collaboration solutions with a Sennheiser headset makes all this possible. For 70 years the Sennheiser Group has been one of the world s leading manufacturers of microphones and headphones, and now headsets. It s products are used in the music industry by top selling artists and DJs, in professional broadcasting and in aviation, all of which demand high quality speech and audio. 14 Your Trusted Advisor uk.insight.com/harmony

15 Sennheiser Speakerphone Series - Conference Calls With Style The Sennheiser Series of compact, portable speakerphones is designed to provide flexible conferencing solutions for business professionals. Literally plug in and talk, it is ideal for both personal and small group conferences. Streamlined styling, superb finish and a lightweight design signal high-end quality on the desk - or wherever you choose to make your office. The Sennheiser Speakerphone Series ensures an outstanding communication experience for listeners and users alike. Both callers experience a more natural interaction, making conference calls less stressful and more productive. For relaxing between calls, a dedicated music function lets you listen to music. The Sennheiser Speakerphone Series puts an end to searching for an available conference room and lets you set up an impromptu conference with your customer, or share a call with high quality sound. Conferencing Across Devices Merge PC and mobile phone calls into one conference. In a conference call on the PC you may experience that a participant has trouble dialling in for the conference call. In these cases a participant often call you on the mobile phone and it takes time to get everybody into the same conference call. With the SP 20 ML you can avoid the trouble. Simply connect the speakerphone to your mobile phone too and all participants are ready to talk and listen both on PC and mobile phone. Sennheiser SP 20 ML ASK FOR ex VAT Sennheiser SP ASK FOR ex VAT Sennheiser SP ASK FOR ex VAT Sennheiser SP 10 ML ASK FOR ex VAT Sennheiser Presence - Hear and be heard. Wherever Presence is a premium headset for mobile professionals who demand consistently clear communication for themselves and their listeners around the office, in the car or wherever they chose to make their office. Trust everything your hear with no more misunderstandings. Presence TM automatically adapts to environmental differences to provide you with HD sound while reproducing your voice clearly so you can concentrate solely on what s being said. Best in Class Sounds With a unique three digital microphone system, Presence TM provides ultimate speech clarity in all sound environments - both in and outdoors. SpeakFocus and WindSafe TM technologies enhance your voice to give your listener a consistently clear sound. Multi Connectivity Seamlessly switch between PC and mobile calls, effectively combining your in office and mobile headset Extended Talk Time and Range Presence delivers up to 10 hours of call time between charges for a full days performance on the move and gives you the freedom to move up to 25 meters from source. Sennheiser PRESENCE UC ML ASK FOR ex VAT Sennheiser PRESENCE UC ASK FOR ex VAT Sennheiser PRESENCE Business ASK FOR ex VAT Your Trusted Advisor 15

16 To find out more, speak with your Insight Account Manager today Gain flexibility and convenience whilst reducing total cost of ownership with Insight's Hybrid Cloud Solutions Discover Insight's next generation work environment and increase workforce productivity with our Modern Workplace Solutions Maximise the potential of your IT investment with our Mitigate risk and reduce costs with Insight's Services & Support License Consulting Services 16 Your Trusted Advisor uk.insight.com/harmony

17 COLLABORATION GUIDE INTEGRATION SERVICES Integration Services Your organisation has specific hardware standards and requirements. At Insight s ISO 9001 custom designed Integration Centre we can configure your IT equipment for you. We focus on your IT needs to provide customised hardware ready to use minimising downtime and freeing up your valuable resources. Our fast, efficient integration process ensures that any project can be completed seamlessly and professionally. Our Integration Services include: ü ü Image creation ü ü Image management ü ü Image deployment ü ü Remote user profile creation ü ü De-packaging service ü ü Remote user profile creation ü ü Asset management ü ü MAC address recording ü ü Refurbishment service ü ü Hot swap break fix ü ü Tablet configuration ü ü System Configuration ü ü Server builds ü ü Server imaging ü ü Rack population ü ü Blade server configuration ü ü Roll out management ü ü SAN build ü ü Router and switch configuration ü ü Specialist caged deliveries INTERESTED IN OUR INTEGRATION SERVICES? CLICK THE ICON FOR MORE INFORMATION OR SPEAK WITH YOUR INSIGHT ACCOUNT MANAGER TODAY Your Trusted Advisor 17

18 COLLABORATION GUIDE YOUR ONE STOP SHOP CONTENTS COLLABORATION GUIDE Bringing Harmony to Collaboration Our aim is to be your One-Stop IT Shop. That is why we stock over 75,000 products and have an increasing portfolio of services and solutions including software asset management and server installation. VENDOR DESCRIPTION PAGE NO. Cisco Collaboration Solutions 6 Video Conferencing 6-7 Insight How to Guide: 5 Steps to Succeeding with Video Collaboration 3 How to Guide: Creating Exceptional Virtual Meetings 4 How to Guide: Creating Exceptionally Collaborative Workplaces 2 How to Guide: Virtual Collaboration Health Check 5 Hybrid Cloud Solutions 16 License Consulting Service 16 Modern Workplace Solutions 16 Services & Support 16 Jabra Bluetooth Headsets 9 Wired Headsets 8-9 Wireless Headsets 8-9 Plantronics Bluetooth Headsets 11 Speakerphones 10 Wired Headsets 10 Wireless Headsets 11 Polycom Lync Ready Audio Conferencing 12 Lync Ready Desktop Phones 12 Video Conferencing 13 Sennheiser Bluetooth Headsets 15 Speakerphones 14 DESCRIPTION PAGE NO. Bluetooth Headsets 9, 11, 15 Collaboration Solutions 6 How to Guide: 5 Steps to Succeeding with Video Collaboration 3 How to Guide: Creating Exceptional Virtual Meetings 4 How to Guide: Creating Exceptionally Collaborative Workplaces 2 How to Guide: Virtual Collaboration Health Check 5 Hybrid Cloud Solutions 16 License Consulting Service 16 Lync Ready Audio Conferencing 12 Lync Ready Desktop Phones 12 Modern Workplace Solutions 16 Services & Support 16 Speakerphones 10, 14 Video Conferencing 6-7, 13 Wired Headsets 8-9, 10 Wireless Headsets 8-9, Your Trusted Advisor uk.insight.com/harmony

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