Next Generation Video Collaboration Systems for Regional Australia. Digital Service Delivery

Transcription

1 Next Generation Video Collaboration Systems for Regional Australia Digital Service Delivery

2 Agenda Context Introduction about NICTA Video collaboration and bandwidth Evolution of video collaboration tools Next generation video technology WebRTC for regional Australia Digital Service Delivery Enabling Telehealth Working with NICTA 2

3 Introduction Peter Carter Regional NSW Digital Innovation and Transformation Video collaboration NICTA Sydney NICTA is currently seeking to partner with organisations interested in piloting digital service counters (kiosks) and a new digital service delivery platform based on WebRTC technology called Coviu. 3

4 About NICTA RESEARCH EXCELLENCE WEALTH CREATION 4

5 Broadband and Digital Economy Technology enabled innovation Supporting digital transformation Key focus areas Cloud Mobility Software tools Digital Technology Showcase 5

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7 Video Collaboration and Bandwidth Q1. Are we making the best use of our available and expensive resources? Q2. How can we deliver more effective outcomes to more people for less? Q3. What is the best way to get from where we are now to where we need to be? 7

8 Example School in South Australia 300 students Active digital engagement and interactive online learning At any time between 15%-20 of students might be involved in online face to face study groups The majority 80-90% of these study groups are with other students on campus Cloud Service. Think about it, nearly all of that HD video traffic is transmitted from campus, over expensive links, to a cloud service located somewhere (perhaps) overseas and then back to the school. It makes no sense. 8

9 Third Generation Video Architecture First Generation Second Generation Third Generation Centralised Decentralised Distributed 9

10 Evolution of Video Communications Stamford 1968 Multi Point Control Web Conferencing Skype Webex Facetime GotoMeeting Web Collaboration WebRTC Telepresence Adaptive Signaling Dedicated systems Desktop and mobile Browser Based 10

11 Third Generation Video Collaboration Standards based and ubiquitous available to everyone Operating system agnostics and web enabled - cloud services They adapt to the environments where they are used Optimize and self healing dynamic adaptation Will focus on helping people work with people and information a well as machines Interaction around information documents Real time device interaction 11

12 What is WebRTC? Open standard for web browsers Superior audio and video No plug-ins native HTML5 Peer to peer connections Data Channel Low cost 12

13 WebRTC Benefits Better network utilisation Complex issues of system interoperability (connecting different types of systems) are circumvented No hardware or software to manage other than a standard browsers and off the shelf products Peer to peer security benefits network traffic directly between shortest/best possible routes 13

14 Application for Regional Australia Digital Government Services - One stop shop - Federal state and local Telehealth Services - Secure consultations - Device integration Allied Health - Speech pathology - Language assessment 14

15 Digital Services Delivery Kiosks Practical Solutions for Government Distance travel to service hubs Citizens without computers or coverage Complex services that require explanation Temporary services e.g. emergency Support for low digital literacy 3 rd person translator support Document scanning Payment facilities Signature pads 15

16 Kiama Council Pilot - Kiosk based interactive services - Hosted by local government - Providing a range of services - Providing convenience - Kiosk based in library - Calls to council service team - Pension rate concession form 16

17 Enabling Telehealth Multi-party shared document annotations Cursor position sharing Drawing and text Video is a feature Shared peer-to-peer No servers involved Encrypted and secure 17

18 Medical Device Integration Live Medical Device Data shared peer-to-peer No servers involved Encrypted and secure 18

19 and more devices Cost effective healthcare service delivery in Australia will require reliable and high quality face to face consultation with integrated clinical information and devices management processes 19

20 Allied Health Speech Pathology Access in Remote Australia Custom teaching material Scheduling of sessions Focus on Engagement, Gamification 20

21 Allied Health Language Assessment Consumer grade equipment in a real-world setting No specialised training required No differences between remote and face to face results Parents, children and clinicians felt comfortable with the technology 21

22 Software as a Service Business grade service for teams Requires only a browser Evaluation Your assistance and feedback as an evaluation user would be very useful 22

23 Working with NICTA Call to action NICTA is looking for business partners Digital Services Counter Service Providers Coviu Software Evaluation Users 23

24 Contact For more information please contact Peter Carter Mob