and Unified Communication

Size: px
Start display at page:

Download "and Unified Communication"

Transcription

1 Top 10 Advantages of VoIP and Unified Communication Ronaldschlager.com Ronald Schlager 1/12

2 Integration of Voice and Data in one Network One networks serves all! Application server Telephony server LAN server Advantages: More functionality! Improvement of efficiency! Better customer support! Cost reduction! IP phone Desktop client Mobile client 2/12

3 Client Flexibility Improved internal communication by use of soft tools (examples: softphone, WebRTC) Use of softphones or WebRTC clients eliminate cost of hardphones 3/12

4 Voice / Video Streaming for Collaboration Provision of voice or video streaming within your organization and to partners for collaboration Video Server Advantage: Viewing and recording audio and video live and ondemand 4/12

5 Unified Communications and Collaboration Integrates all communication services in one network (messaging, chat, mail, fax, voice, video, data) Information sharing (faster access and exchange of documents and information) Integration of mobile users (smartphones, tablets) Easier collaboration of distributed teams Optimization of business processes 5/12

6 Video Conferencing Ad-hoc or scheduled conference (audio and / or video conferencing system (example: high end video) Audio and video conferencing, document sharing for distributed teams 6/12

7 Video Surveillance, Intercom Networked Video Surveillance Systems Visual surveillance of distant and remote machines, places, events, bank counters, gas station,... Integration of door openers, intercom systems, alarm servers, 7/12

8 Presence Service Presence information is a status indicator of collegues about willingness or ability to communicate (in the office, mobile, in vacation,...) No search for collegues inside or outside your company The system knows the best route to your partner You don t need to know specific calling numbers or other identities of your partners 8/12

9 Mobile Integration Services become mobile Mobility (free choice of network access points for terminals, location independent) One number concept (provide one number to be reached, regardless of end device and network) Reduced roaming fees (use VoIP services instead of expensive fixed or mobile telephony services) VoIP integration of smartphones and tablets 9/12

10 Social Media Integration in Call Centers Integrates phone client in social media page Social media phone client used to calls Call Center Call center agents Social media user Call center server 10/12

11 Integrated Management Reduction of management costs Cost reduction through system integration Integrated user and system management CTI Server Telephony Server LAN Server Potential savings! IP Phone PC Client Multimedia Client 11/12

12 Resources Visit Ronald Schlager s resources for more information: Courseware: Voice over IP: Chances, Changes, Challenges Courseware: Voice over IP-Technology Web: Ronald Schlager s VoIP Blog 12/12

Emerging Trends in Unified Communications Applications and Services Market in India H1 2014

Emerging Trends in Unified Communications Applications and Services Market in India H1 2014 Emerging Trends in Unified Communications Applications and Services Market in India H1 2014 Rising Customer Expectations Lead to Higher Adoption of Unified Communications Solutions 9ABD-64 January 2015

More information

Unified Communications. Marc Létourneau marc.letourneau@telus.com Member of the TELUS team Montréal April 4 th 2011

Unified Communications. Marc Létourneau marc.letourneau@telus.com Member of the TELUS team Montréal April 4 th 2011 Unified Communications Marc Létourneau marc.letourneau@telus.com Member of the TELUS team Montréal April 4 th 2011 Agenda Introduction Evolution of Communications IP Telephony Unified Communications New

More information

Communications. Simplified ipecs UCP. www.ericsson.com/us/connecting-business

Communications. Simplified ipecs UCP. www.ericsson.com/us/connecting-business Communications Simplified ipecs UCP Innovative IP Platform for Unified Communications Simple Unified Communications Built-in Users can access voice, video, instant messaging, conference calling and visual

More information

Telephony Telephony more than just a phone system.

Telephony Telephony more than just a phone system. Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted

More information

Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment.

Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment. Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment. TOSHIBA S AWARD WINNING BUSINESS TELEPHONE SYSTE The Innovative IP Communication Solution There is so much you need from

More information

WHY IP-PBX SYSTEMS ARE GOOD FOR BUSINESS

WHY IP-PBX SYSTEMS ARE GOOD FOR BUSINESS Position Paper AN INTRODUCTION TO NETWORK TELEPHONY WHY IP-PBX SYSTEMS ARE GOOD FOR BUSINESS www.techknowpartners.com Position Paper AN INTRODUCTION TO NETWORK TELEPHONY WHY IP-PBX SYSTEMS ARE GOOD FOR

More information

UC & C Success Requires a Services Lead Approach

UC & C Success Requires a Services Lead Approach UC & C Success Requires a Services Lead Approach Presented by Zeus Kerravala Principal Analyst 2014 ZK RESEARCH, A DIVISION OF KERRAVALA CONSULTING The Business Climate is Changing Technology Solution

More information

HP Unified Communications Solutions

HP Unified Communications Solutions HP Unified Communications Solutions Amos Ferrari WW Messaging & Unified Communications Program Manager 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change

More information

Build New LTE Revenue Streams with. PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc.

Build New LTE Revenue Streams with. PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc. Build New LTE Revenue Streams with Unified Communications PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc. Topics Market Situation Enterprise Mobility Opportunity LTE as a change agent

More information

Voice Over IP (VoIP)

Voice Over IP (VoIP) Voice Over IP From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their running costs. Voice

More information

Advantages of Using VoIP by Businesses in Armenia

Advantages of Using VoIP by Businesses in Armenia Advantages of Using VoIP by Businesses in Armenia Some VoIP features that can benefit your business Beyond traditional features you'll find a host of other features that can help your business. Find me/follow

More information

Mitel MiCloud Office Solution Overview

Mitel MiCloud Office Solution Overview Mitel MiCloud Office Solution Overview Have you ever stood in line for hours anxiously awaiting the latest new mobile phone technology? Today s powerful devices are so much more than just simple voice

More information

Six Questions to Answer When Buying a Phone System

Six Questions to Answer When Buying a Phone System 2016 NEW PHONE SYSTEM BUYER S GUIDE Six Questions to Answer When Buying a Phone System In addition to the most comprehensive portfolio of voice communications, data and wireless networking products in

More information

Door Access Solution

Door Access Solution 1 2 Door Access Solution 3 1 IP Video Door Phone Solution 3 One-Touch Call Button IP Video Door Phone Solution 5 IP Video Door Phone Backend Product Solution 7 Video Surveillance IP Video Door Phone Solution

More information

Understanding the Benefits of Unified Communications

Understanding the Benefits of Unified Communications Understanding the Benefits of Unified Communications Overview Increasing operating efficiencies is more important than ever in today s business. Competitive pressures force organizations to improve processes

More information

Exceptional Business Communications. Product Portfolio Overview

Exceptional Business Communications. Product Portfolio Overview CommuniGate Systems Exceptional Business Communications Product Portfolio Overview CommuniGate Systems Customer Base Our products address the communication needs of the small business user Our products

More information

Introduction to VoIP Technology

Introduction to VoIP Technology Lesson 1 Abstract Introduction to VoIP Technology 2012. 01. 06. This first lesson of contains the basic knowledge about the terms and processes concerning the Voice over IP technology. The main goal of

More information

Genesys Compact Edition (GCE) SIP R1.0 Product Description. SIP Server Solution Restricted availability under PCS (Premium Customer Support) only.

Genesys Compact Edition (GCE) SIP R1.0 Product Description. SIP Server Solution Restricted availability under PCS (Premium Customer Support) only. Genesys Compact Edition (GCE) SIP R1.0 Product Description SIP Server Solution Restricted availability under PCS (Premium Customer Support) only. Direct Questions and Comments to Kentis Gopalla Table of

More information

Cisco Business Edition 3000

Cisco Business Edition 3000 Solution Overview Cisco Business Edition 3000 Value, Simplicity, and Essential Features for Small and Medium-Sized Businesses Cisco Business Edition 3000 provides you essential collaboration capabilities

More information

Cisco and IBM: Enhancing the Way People Work Through Unified Communications

Cisco and IBM: Enhancing the Way People Work Through Unified Communications Cisco and IBM: Enhancing the Way People Work Through Unified Communications WHITEPAPER August 2007 Cisco and IBM Strategic Alliance: Whitepaper Table of Contents Executive Summary... 1 A Winning Approach...

More information

The Business Case for Unified Communications November 2013

The Business Case for Unified Communications November 2013 Wikipedia s definition of Unified Communications (UC): UC is the integration of real-time communication services, such as: Instant messaging (chat) Presence information Telephony (including IP telephony)

More information

Wellwood Communications Limite d

Wellwood Communications Limite d Wellwood Communications Limite d Unified Communications Platform, ipecs UCP ipecs UCP is Ericsson-LG Enterprise s unified communications platform designed to help organisations communicate and collaborate

More information

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014

Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 Selecting the Right SIP Phone for Your IP PBX By Gary Audin May 5, 2014 There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting

More information

Connect and Collaborate With Unified Communications

Connect and Collaborate With Unified Communications 1 Connect and Collaborate With Unified Communications David Schenkel, ADTRAN, david.schenkel@adtran.com Industry Briefings 2 Sunday, 16 January 2011, 13:30 15:00 Location: Nautilus 1 2 Who is ADTRAN? Leading

More information

EPYGI QX IP PBXs & GATEWAYS

EPYGI QX IP PBXs & GATEWAYS EPYGI QX IP PBXs & GATEWAYS Epygi QX IP PBXs This IP PBX is designed for offices of up to 50 users and supports up to 16 concurrent calls. The QX50 comes with 16 IP devices activated and can scale up to

More information

STL Communications Technology Fair Avaya CS1000 Direction and Migration Strategies

STL Communications Technology Fair Avaya CS1000 Direction and Migration Strategies STL Communications Technology Fair Avaya CS1000 Direction and Migration Strategies Utility Services 6.2 Case Study 1 Technology Refresh Opportunity Customer Mid sized University Release 4.x CS1000M Single

More information

Agenda What can we do now? And 5 years from now we will still be current!

Agenda What can we do now? And 5 years from now we will still be current! Pittsburgh Steelers Alcatel-Lucent OmniPCX Enterprise IP Telephone System Alcatel-Lucent OmniSwitch Network Infrastructure Alcatel-Lucent Collaboration and Fax Server AVST Unified Messaging Wireless Network

More information

UNIFIED COMMUNICATIONS. With ipecs UC

UNIFIED COMMUNICATIONS. With ipecs UC UNIFIED COMMUNICATIONS With ipecs UC SIMPLE UNIFIED COMMUNICATIONS Unified Communications Platform, ipecs UCP ipecs UCP is Ericsson-LG Enterprise s unified communications platform designed to help organisations

More information

NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS. Network Communication Platform

NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS. Network Communication Platform NCP500 NEW BUSINESS EDITIONS BROCHURE EVERY CALL MATTERS Network Communication Platform NCP500 NEW BUSINESS EDITIONS The NCP500 express New Business Editions, are designed to meet your business communication

More information

Level: 3 Credit value: 9 GLH: 80. QCF unit reference R/507/8351. This unit has 6 learning outcomes.

Level: 3 Credit value: 9 GLH: 80. QCF unit reference R/507/8351. This unit has 6 learning outcomes. This unit has 6 learning outcomes. 1. Know telephony principles. 1.1. Demonstrate application of traffic engineering concepts Prioritization of voice traffic Trunking requirements Traffic shaping. 1.2.

More information

Magnet Voice Windows PC Softphone Installation

Magnet Voice Windows PC Softphone Installation Magnet Voice Windows PC Softphone Installation Contents 1. Introduction 3 2. Installation 3 Step 1: Install the Software on your PC 4 Step 2: Input your registration details 4 3. Connected State 6 6. Port

More information

Unlock the true potential of your communications system with BT Unified Communications

Unlock the true potential of your communications system with BT Unified Communications Unlock the true potential of your communications system with BT Unified Communications Bringing it all together In business, if you re not striving to move ahead, you can pretty quickly fall behind. Because

More information

MITEL BUSINESS COMMUNICATIONS SOLUTIONS

MITEL BUSINESS COMMUNICATIONS SOLUTIONS BROCHURE MITEL BUSINESS COMMUNICATIONS SOLUTIONS BUSINESS COMMUNICATIONS YOUR WAY, WITH COMPREHENSIVE AND FLEXIBLE SOLUTIONS ON PREMISE OR IN THE CLOUD Whether it s retaining productive employees, providing

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: switching to HOSTED VOICE www.megapath.com advantages of hosted voice Hosted Voice, also known as Hosted VoIP, allows your business to make phone calls using the same

More information

In 1995, the first company in the history of voice over internet protocol put a product on the market.

In 1995, the first company in the history of voice over internet protocol put a product on the market. VoIP HOW VOIP STARTED Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol networks, such as the Internet.

More information

Avaya IP Office Unified Communications for Small Business

Avaya IP Office Unified Communications for Small Business Avaya IP Office Unified Communications for Small Business Unified Communications for Small Business is a suite of applications that: Turns a home phone into an IP Office telephone with the Phone Manager

More information

Business leaders, meanwhile, are looking for reporting that will help them drive efficiency and maximize returns on their technology investments.

Business leaders, meanwhile, are looking for reporting that will help them drive efficiency and maximize returns on their technology investments. Businesses don t buy phone systems for fun. If you re in the market, you re probably responding to an event, such as a move or serious problems with an existing system. Perhaps, you are looking to gain

More information

Introduction to Storm Hosted VoIP Phone Systems

Introduction to Storm Hosted VoIP Phone Systems Introduction to Storm Hosted VoIP Phone Systems About Storm Established in 1996, Storm own and operate a cloud based VoIP telephone service, created especially for businesses. Storm specialise in providing

More information

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE ITS TIME TO EXPECT MORE FROM YOUR PHONE PROVIDER NEW VOIP PHONES There s no bulky equipment to

More information

Packetized Telephony Networks

Packetized Telephony Networks Packetized Telephony Networks Benefits of Packet Telephony Networks Traditionally, the potential savings on long-distance costs was the driving force behind the migration to converged voice and data networks.

More information

Implementing Live Meeting with Microsoft Office Communications Server 2007

Implementing Live Meeting with Microsoft Office Communications Server 2007 Implementing Live Meeting with Microsoft Office Communications Server 2007 Product Group - Enterprise Dell White Paper By Ananda Sankaran Farrukh Noman April 2008 Contents Introduction... 3 Microsoft Office

More information

UNIFIED COMMUNICATIONS

UNIFIED COMMUNICATIONS DISCOVER UNIFIED COMMUNICATIONS UNIFIED COMMUNICATIONS Collaborate. Communicate. Unify. It s no secret. The smartest companies have discovered a way to converge the resources of their business applications

More information

Mitel Mobility Solutions

Mitel Mobility Solutions Mitel Mobility Solutions Freedom is A Single Cloud-Ready Software Stream An In-Office Experience Anywhere Freedom From Walled Garden Architectures Freedom of Commercial Offerings slide 2 Freedom Architecture

More information

Higher Education Solutions

Higher Education Solutions Higher Education Solutions Higher education communications THE CHALLENGES Whilst IP Communications brings many advantages, the cost and complexity of moving users in a single step can be overwhelming.

More information

With HD quality Full transparent networking features And on-demand capacity enhancements

With HD quality Full transparent networking features And on-demand capacity enhancements Always more than you expect Panasonic NS1000 SIP BUSINESS COMMUNICATIONS SERVER With HD quality Full transparent networking features And on-demand capacity enhancements The NS1000 at a glance SIP and IP

More information

Voice over Internet Protocol (VoIP)

Voice over Internet Protocol (VoIP) Voice over Internet Protocol (VoIP) From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their

More information

Moving your business from communication to true Business Collaboration

Moving your business from communication to true Business Collaboration Moving your business from communication to true Business Collaboration Aastra MX-ONE Multimedia Communications Commercial Roadmap 2012 2014 Aastra - 2012 1 UC Market Trends and Directions User Experience

More information

Unified Communications

Unified Communications Unified Communications Converge applications and communication channels for superior collaboration and customer care. Office phones, cell phones, voice mail, email, videoconferencing, instant messaging

More information

To learn more about the Vertical SBX IP go to www.sbxip.com

To learn more about the Vertical SBX IP go to www.sbxip.com To learn more about the Vertical SBX IP go to www.sbxip.com Vertical Communications, Inc. 3979 Freedom Circle, Suite 400 Santa Clara, CA 95054 www.vertical.com 2010 Vertical Communications, Inc. Vertical

More information

Unified Communications. Increased productivity through communications convergence

Unified Communications. Increased productivity through communications convergence Unified Communications Increased productivity through communications convergence Current Infrastructure 10,000 Telephones Over 370 locations 80 Separate Phone Systems Over $3 Million in annual AT&T cost

More information

Telephony and collaboration made easy

Telephony and collaboration made easy Telephony and collaboration made easy Converged VoIP is a Cisco-powered and certified solution that delivers a broad range of Unified Communications solutions via a hosted and flexible pay-by-the-device

More information

Plans Comparison. 855.900.KUMO (5866) sales@joinkumo.com. sales@joinkumo.com www.joinkumo.com 855.900.KUMO

Plans Comparison. 855.900.KUMO (5866) sales@joinkumo.com. sales@joinkumo.com www.joinkumo.com 855.900.KUMO Plans Comparison 855.900.KUMO (5866) sales@joinkumo.com Page 1 of 5 Elevate your business with scalable solutions and accessible services in the cloud. ON-DEMAND FLEXIBILITY Fully On-Demand Cloud Services

More information

Contact Centers Unified Communication Services

Contact Centers Unified Communication Services A v a y a I P O f f i c e M e s s a g i n g & C a l l H a n d l i n g D e l i v e r i n g P r o d u c t i v i t y a n d P e r f o r m a n c e M e s s a g i n g a n d c a l l h a n d l i n g s o l u t i

More information

Feature Seat and Device Summary

Feature Seat and Device Summary CLOUD VOICE COMPREHENSIVE, ENTERPRISE-GRADE COMMUNICATION Feature Seat and Device Summary Customized Cloud Communication Services Cloud gives companies the benefits of a cloud service such as simplified

More information

IP TELEPHONY & UNIFIED COMMUNICATIONS

IP TELEPHONY & UNIFIED COMMUNICATIONS IP TELEPHONY & UNIFIED COMMUNICATIONS English GET IN TOUCH innovaphone AG Böblinger Str. 76 D-71065 Sindelfingen Tel. +49 7031 73009-0 Fax +49 7031 73009-9 info@innovaphone.com www.innovaphone.com YOUR

More information

Avaya Product Comparison

Avaya Product Comparison avaya.com Avaya Product Comparison Small and Medium Enterprise Systems August 2010 Architecture and Capacity Avaya Business Architecture / Models Single Server; Hybrid IP PBX Business 50 (BCM50) Business

More information

Uncomplicated Communications

Uncomplicated Communications Unified Communications & Collaboration Strategy Delivering Uncomplicated Communications What If I Could? Citizens are delivered innovative collaboration tools daily that find and connect people and data

More information

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN

Kyle Holmgren. Channel Account Manager IA,NE,SD,MN Kyle Holmgren Channel Account Manager IA,NE,SD,MN Mitel Today Mitel Today 2014 Mitel. Proprietary Mitel s Transformation 2014 Mitel. Proprietary Mitel a history of M&A 05 Aastra acquired EADS France Sep

More information

EPYGI QX IP PBXs & GATEWAYS

EPYGI QX IP PBXs & GATEWAYS EPYGI QX IP PBXs & GATEWAYS Epygi QX IP PBXs This IP PBX is designed for offices of up to 50 users and supports up to 16 concurrent calls. The QX50 comes with 16 IP devices activated and can scale up to

More information

Increased Productivity

Increased Productivity OpenScape Mobile V7 OpenScape Mobile V7 is the next-generation mobile client of Unify for the latest mobile phones and tablets. It combines SIP-based VoIP, UC, and video features into one single application.

More information

Event Services Company Stays Connected with Unified Communications Solution

Event Services Company Stays Connected with Unified Communications Solution Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services

More information

Dovid Coplon, Product Management Director http://gipscorp.com

Dovid Coplon, Product Management Director http://gipscorp.com Dovid Coplon, Product Management Director http://gipscorp.com VoIP Quality Mobile VoIP & Technology Trends Greater accessibility and affordability Network operators are introducing new pricing models Handset

More information

Overview. Unified Communications

Overview. Unified Communications OpenScape Mobile V7 OpenScape Mobile is the next-generation mobile client of Unify, for the latest mobile phones and tablets. It combines SIP-based VoIP, UC and video features into one single application.

More information

Inter-Tel 5000 Network Communications Solutions

Inter-Tel 5000 Network Communications Solutions Inter-Tel 5000 Network Communications Solutions 2006 Today s IP-Centric Communications Platform In today s competitive business environment, you understand the need to optimize the performance of your

More information

Your Communications Solution. The Best Communications Solution for your business ipecs-lik. ipecs is an Ericsson-LG Brand

Your Communications Solution. The Best Communications Solution for your business ipecs-lik. ipecs is an Ericsson-LG Brand Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG In a connected world,

More information

Hosted PBX Solutions

Hosted PBX Solutions Hosted PBX Solutions Hosted PBX Solution Reduce Cost Manage Voice & Private Internet Eliminate Legacy PRI & PBX/KEY System Increase & Decrease Users Seats Solution Redundancy in Cloud Reduce Power & Space

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: five hosted VOIP FEATURES that will change your business www.megapath.com get ready to transform your business Advantages such as cost savings, enhanced mobility and

More information

ALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplify your communications and maximise your business

ALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplify your communications and maximise your business ALCATEL-LUCENT OPENTOUCH SUITE FOR SMALL AND MEDIUM BUSINESSES Simplify your communications and maximise your business To succeed as a small or medium business (SMB), you need to keep customer satisfaction

More information

OZEKI Phone System. Information request. Please print this form and send it back to us. fax: 00 36 52 532 731

OZEKI Phone System. Information request. Please print this form and send it back to us. fax: 00 36 52 532 731 The business phone system of the future 4 must have services for corporate phone systems in the future SMS Mobile extensions Webphone Messaging and presence Synergy with IT Must read Information request

More information

Unified Communications: The Layman s Guide

Unified Communications: The Layman s Guide White Paper Unified Communications: The Layman s Guide Contents Introduction....2 What can you expect in return?....2 How Unified Communications Works....2 Challenges Ahead....2 Are you ready?....3 About

More information

https://inside.vermont.gov/projects/sov_voip/shared Documents/3. Planning/VoIP Licensing Summary - Foundation.docx

https://inside.vermont.gov/projects/sov_voip/shared Documents/3. Planning/VoIP Licensing Summary - Foundation.docx The following information is a summary of the features included with available license bundles. The State has chosen Foundation licensing for its implementation. In the table below, an denotes the feature

More information

Sametime 101: Feature Overview. Roberto Chiabra IBM Certified IT Specialist

Sametime 101: Feature Overview. Roberto Chiabra IBM Certified IT Specialist Sametime 101: Feature Overview Roberto Chiabra IBM Certified IT Specialist IBM Sametime software 101: Feature Overview Rich Presence Enterprise Instant Messaging Mobility Online Meetings Voice & Video

More information

ipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution

ipecs UCS Unified Communications Solution Easy to access and activate Highlights Single server solution ipecs UCS Unified Communications Solution In today s world of remote and dispersed workers, the ipecs UCS application provides tools to enhance productivity and mobility while improving employee collaboration

More information

Description of system

Description of system Nurse Call System Description of system ALCAD Nurse Call System is a nursing communication and management system using IP technology that can be used for both wired and wireless connections. The features

More information

Contact Center Discovery Exercise

Contact Center Discovery Exercise Contact Center Discovery Exercise Introduction The County is currently planning to implement a new telephone system, based on Voice over IP (VoIP), including a new Contact Center solution. VoIP is a proven

More information

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business.

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business. RingCentral Office Product Overview UK Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Cloud Business Phone Systems RingCentral is the market leader in cloud

More information

plantemoran.com Understanding & Applying Unified Communications

plantemoran.com Understanding & Applying Unified Communications plantemoran.com Understanding & Applying Unified Communications Confusion in the Market UC means different things Many products with Unified in the name UC is often sold as a thing you buy Integrated VM

More information

HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS

HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS HOW A BETTER PHONE SERVICE WILL IMPROVE YOUR BUSINESS Affordable and Reliable Ironton Global s cloud-based phone systems use the power of the Internet to deliver your phone service, eliminating the complexity

More information

Lync - phone, voice mailbox, instant messaging. Pawel Grzywaczewski CERN IT/OIS

Lync - phone, voice mailbox, instant messaging. Pawel Grzywaczewski CERN IT/OIS Lync - phone, voice mailbox, instant messaging Pawel Grzywaczewski CERN IT/OIS Agenda Unified Communication and softphone Pre-deployment environment Lync architecture Challenges and plans 2 Unified Communication

More information

Contents. Specialty Answering Service. All rights reserved.

Contents. Specialty Answering Service. All rights reserved. Contents 1 Introduction... 2 2 PBX... 3 3 IP PBX... 4 3.1 How It Works... 4 3.2 Functions of IP PBX... 5 3.3 Benefits of IP PBX... 5 4 Evolution of IP PBX... 6 4.1 Fuelling Factors... 6 4.1.1 Demands from

More information

MiCloud Enterprise Unified Communications As A Service Powered by Mitel

MiCloud Enterprise Unified Communications As A Service Powered by Mitel MiCloud Enterprise Unified Communications As A Service Powered by Mitel As the economic environment improves, more and more businesses are looking to grow without incurring significant increases in real

More information

RCS - Overview. www.voipswitch.com. Rich Communication Suite

RCS - Overview. www.voipswitch.com. Rich Communication Suite RCS - Overview Rich Communication Suite RCS enhances consumer VoIP services by adding a whole suite of new features that go beyond voice and simple text communication. The emphasis is on a contact oriented

More information

Dell Business Phone for Android

Dell Business Phone for Android Dell Powered by Vonage Business Solutions Table of Contents Overview... 1 Capabilities... 1 Features... 1 Initial Setup... 2 Network Connections... 2 Provisioning... 3 Application Settings After Provisioning...

More information

IPECS IN LEGAL SERVICES. With Ericsson-LG

IPECS IN LEGAL SERVICES. With Ericsson-LG IPECS IN LEGAL SERVICES With Ericsson-LG SIMPLE UNIFIED COMMUNICATIONS Unified Communications Platform, ipecs UCP ipecs UCP is Ericsson-LG Enterprise s unified communications platform designed to help

More information

To learn more about the Vertical SBX IP go to www.sbxip.com

To learn more about the Vertical SBX IP go to www.sbxip.com To learn more about the Vertical SBX IP go to www.sbxip.com Vertical Communications, Inc. 3979 Freedom Circle, Suite 400 Santa Clara, CA 95054 www.vertical.com 2009 Vertical Communications, Inc. Vertical

More information

eircom unified communications solutions giving your teams the power to deliver

eircom unified communications solutions giving your teams the power to deliver eircom unified communications solutions giving your teams the power to deliver In a fast-moving world, information is power Business today moves fast: If your teams can t easily access the right resources

More information

The IP-PBX. Chris Trittin North American Sales Manager, Grandstream Networks ctrittin@grandstream.com

The IP-PBX. Chris Trittin North American Sales Manager, Grandstream Networks ctrittin@grandstream.com The IP-PBX Chris Trittin North American Sales Manager, Grandstream Networks ctrittin@grandstream.com 20%-25% of SMBs in the USA use VoIP in 2013 The Analog/Legacy PBX is dying 1. Single Network Easy installation

More information

Application Note. Configuring Dialogic Host Media Processing Software Release 3.0 for Windows Software Licenses

Application Note. Configuring Dialogic Host Media Processing Software Release 3.0 for Windows Software Licenses Configuring Dialogic Host Media Processing Software Release 3.0 for Windows Software Licenses Configuring Dialogic Host Media Processing Software Release 3.0 for Windows Software Licenses Executive Summary

More information

Your Communications Solution. The Best Communications Solution for Your Business ipecs-lik. ipecs is an Ericsson-LG Brand

Your Communications Solution. The Best Communications Solution for Your Business ipecs-lik. ipecs is an Ericsson-LG Brand Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG As your workforce

More information

How should an enterprise move toward Unified Communications?

How should an enterprise move toward Unified Communications? WHITE PAPER How should an enterprise move toward Unified Communications? June 2008 Table of Contents Introduction... 1 Initiative 1: Improve support for mobile workers... 2 Initiative 2: Bring telephony

More information

KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE

KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Effective collaboration among employees, partners and customers is a critical driver of any organization

More information

The IP-Connected Enterprise

The IP-Connected Enterprise The IP-Connected Enterprise Exploring Issues Associated with Migration to Intelligent Information Networks Mark Niblett, RCDD. Anixter Inc Definition Fact or Fiction Value Proposition Case Study Part 1

More information

WebRTC Redefines Value Added Services

WebRTC Redefines Value Added Services WebRTC Redefines Value Added Services Introduction Using WebRTC can transform a traditional Web page in to a multimedia service that embraces a Click to Call culture or when incorporated into the Convergys

More information

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1 BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President

More information

The Best Communications Solution for your business ipecs-lik

The Best Communications Solution for your business ipecs-lik Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease

More information

Unified Communications

Unified Communications Unified Communications Converge applications and communication channels for superior collaboration and customer care. Office phones, cell phones, voice mail, email, videoconferencing, instant messaging

More information

UNIFIED COMMUNICATIONS. With ipecs UC

UNIFIED COMMUNICATIONS. With ipecs UC UNIFIED COMMUNICATIONS With ipecs UC SIMPLE UNIFIED COMMUNICATIONS Unified Communications Platform, ipecs UCP ipecs UCP is Ericsson-LG Enterprise s unified communications platform designed to help organisations

More information

The All-In-One Solution for Your Business Needs. Avaya IP Office Family Overview. Converged Voice and Data Networks. Customer Relationship Management

The All-In-One Solution for Your Business Needs. Avaya IP Office Family Overview. Converged Voice and Data Networks. Customer Relationship Management Avaya IP Office Family Overview The All-In-One Solution for Your Business Needs Converged Voice and Data Networks Customer Relationship Management Unified Communication All supported by Avaya Labs and

More information

IP Office - Voice Communications Capabilities

IP Office - Voice Communications Capabilities IP Office - Voice Communications Capabilities IP Office offers full voice functionality with a comprehensive list of features and benefits for the small and mid-sized business and branch office, including:

More information

OPENTOUCH SUITE FOR THE SMB

OPENTOUCH SUITE FOR THE SMB OPENTOUCH SUITE FOR THE SMB Simplify your communications and maximize your business POWERFUL COMMUNICATION SERVER OmniPCX Office Rich Communication Edition (RCE) Flexible communication server for small

More information