WHO NEEDS TO KNOW YOUR DATA CENTRE DESIGN?

Transcription

1 WHO NEEDS TO KNOW YOUR DATA CENTRE DESIGN?

2 SPOF

3 THE CONTENT THE AUDIENCE THE FRAMEWORK THE ACCESSIBILITY THE DEVELOPMENT THE UPDATES

4 THE CONTENT Detailed Design Documentation Testing and Commissioning Data As-built Operations Manuals Consolidated Design Overviews and Asset Registers Systems Design and Basic Operational Instructions Data Centre Inductions Incident Response and BCP s Maintenance Schedules Maintenance Contracts and SLA s EH& S Documentation Site Security Plan Data Centre Management Plan Stakeholder Roles and Responsibilities

5 THE AUDIENCE Data Centre Managers Facility Managers Provisioning Managers Financial Controllers Sales Personnel IT Engineers Maintenance Contractors Security Personnel Executives Security Auditors / Officers Customers Network Operations Centres (NOC s)

6 THE FRAMEWORK Policies Security Classifications Document Hierarchy Standardised Formats Standardised File Naming Governance Review Scheduling

7 THE ACCESSIBILITY Site Manuals SharePoint / Confluence (Intranet) Document Portal FM Portal Local to the System Hybrids

8 THE DEVELOPMENT Executive Management Support Security Officer Reviews Designers Facility Managers IT Managers Vendors Servicing Contractors End Users Project Management

9 THE UPDATES MAC s - Moves, Adds and Changes Improvements Major Refresh Industry Changes Security Changes Business Drivers Restructures

10 DOCUMENT SUITE EXAMPLE Area 1. Site Inspections 2. Operational s & descriptions 3. Maintenance Agreements and schedules Document title Data Centre Health Check Cabinet - Auditing Safety Auditing Thermal imaging Emergency Spares Document type Equipment Register Data Centre Access Data Centre After Hours Access Data Centre Provisioning standard Data Centre Provisioning checklist Data Centre Cleaning Equipment Transfer Electrical power up & down Electrical - UPS status Electrical - UPS operation Electrical - Generator operation Electrical - Main Switchboard Electrical - UPS Main Dist. Board Electrical - UPS CDB provisioning Electrical - Bulk Fuel Storage Electrical - Mains Fail testing Mechanical - Process Coolers status Mechanical - Process Coolers operation Mechanical - Condenser Water status Mechanical - Chilled Water status Mechanical - BMS operation Mechanical - BMS alarms list Fire System - Impairment Handling Fire System - Isolation operation Fire System - operational description Fire System - VESDA - Bushfire effect Security - Access control Security System operation Security System details Hydraulic System details Maintenance Annual Services Schedule Electrical - Generators Electrical - UPS Electrical - General (DB's thermal Mechanical Services (All systems) Fire Services (All systems) Environmental Monitoring Security (All systems) Cleaning 4. Repairs and fault management 5. Life cycle forecasting and budgets 6. Financials 7. Projects Problem escalation Electrical - loss of power Electrical - lighting Mechanical - loss of cooling Mechanical - Overtemp. (room & equip) Mechanical - water under floor Fire - smoke and flame response Security - system faults Security - breaches Environmental systems life cycle plan Spreadsheet Environmental budget vs costs recording Spreadsheet Request for upgrade Request for upgrade format Preferred Contractor list 8. Communications Work Method Statement format 9. Reporting 10. After Hours Support 11. Risk Management 12. Maintenance Agreements 13. Change & Configuration Control 14. Capacity Planning Monthly report format Fault report format Daily Log (for Data Centre activities) After Hours call out & escalation Data Centre Induction Site Emergency instructions Identified risk notification Incident and risk report format Permission to work Fire isolation format Staff Training presentation Staff Training questionnaire All systems CCC procedure CCC format Data Centre utilisation review Slideshow

11 WHO NEEDS TO KNOW YOUR DATA CENTRE DESIGN?