A Diverse Industry Association Composed of Magazine and Catalogue Publishers, Paper Companies, Printers, Agencies, and Outside Resources

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1 July 1, 2014

2 A Diverse Industry Association Composed of Magazine and Catalogue Publishers, Paper Companies, Printers, Agencies, and Outside Resources Forms Partnerships between Different Industries to Find Solutions and Increase Efficiencies Different than TAPPI involves a Greater Variety of Industries & Resources AND Includes Actively Involved Customers

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4 Increasing Number of Transit Damage Claims filed by the Printers on Customers Behalf Significant Number of Damaged Rolls Received in Rail Shipments Limited interaction between Major Railroads, Paper Mills and Printers Low Awareness of the Magazine Publishing Industry and awareness of the real effect of Transit Damage on the Printed Product

5 Membership List: 9 Fine Paper Companies: Verso, NewPage, Sappi, UPM, Resolute Forest Products, Irving Paper, Evergreen Packaging, Kruger & NorCell 2 Large North American Printers: RR Donnelley & Quad Graphics 6 Magazine Publishers: Time Inc, Hearst, Conde Nast, Meredith, National Geographic, AMI 6 Class 1 Railroads: BNSF, CN, CP, CSX, NS, & UP

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7 Publisher Claims in 2013 = 2,253 tons of paper stripped off or rejected due to Transit Damage Via Via Totals Aggregate Rail Truck (Combined Rail and Truck) # Claims in lbs # Claims in lbs # Claims in lbs Calendar , % 2,274, % % 1,440, % 2,561 3,714,914 Calendar , % 2,169, % % 2,336, % 2,498 4,505,995 *Claims for Intermodal Shipments are Included in the Truckload Numbers

8 New Training Materials for Receivers: Evaluating Rail Cars Upon Arrival Video Telling the Big Picture of Transit Damage Slide Deck Transit & Handling Damage Dictionary Slide Deck Coming Up: The Mechanics of a Boxcar & The Rail Ride

9 Transit Wrinkles are found on Large Width Rolls usually >60 inches, but can be found on smaller widths under certain circumstances. They are the result of too much Swaying Movement in a Railcar. Rolls with Transit Wrinkles are normally located on the Bottom Tier. 38

10 Transit Wrinkles occur at the Bottom of the Roll along the Contact Point where the Roll touches the Railcar Wall. (Notice the Paint on the Roll from the Railcar Wall.) They look very similar to a Dropped Roll, but the Wrinkled Area is much Smaller and the Ridges tend to Intersect with One Another! 39 Paint on the rolls Traditional Transit Wrinkle look No Dunnage utilized

11 If you follow the Wrinkle Lines, they would Intersect. Bottom of the Roll Bottom of the Roll 40

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13 (Not your Everyday Transit Wrinkle) A single tier Blocking Roll creates a Pinch Wrinkle at the Bottom of the Second Tier Roll and/or the Top of the Blocking Roll. Riser 42

14 Origin / Destination Pairs: Mill > Railroad(s) > Printer focus on reducing specific transit damage. Shipping Trials, New Load Plans, Data Laden Receiver Feedback, Railroad Involvement Monthly WebEx Presentations Share loading successes and other mill & printer initiatives. Mill Shippers from every mill location and Printer Receivers are invited. Over 50 people usually attend these WebEx presentations.

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16 Direct feedback from Receivers to Mill Shippers. We don t wait for the claim to be filed to send on the damage in the railcar to the mill! details VersoPaperTransitDamageTeam@versopaper.com Shipmentproblems@newpagecorp.com RFPTransitAlert@resolutefp.com

17 Mills are Loading Better and Sharing Best Practices with each other. Receiver Attitudes are Changing - Accepting a more active Role in Reducing Transit damage: Communicating More closely with Mills, not just Filing Claims Bad Ordering/Rejecting Railcars at the time of Release Railroads are Listening, Responding and Valuing our Communication.

18 Understood the difference between Printing and Industrial Papers. Paper was Paper and it was all Alike. Seen the inside of a Fine Paper Printing Facility nor understood the demands placed on rolls of Coated Paper. Made Damage Prevention visits to many Large Printing Facilities. These Printers knew only the Local Yard Representatives. Fully Explained the Details and Options of the Car Release Screens

19 The Origin / Destination Pairs have, by their collaborative nature improved relationships between Receivers and Railroads Reducing Transit Damage also means protecting the Quality of Boxcars Receivers have begun: Rejecting boxcars at the time of release Sending more specific, detailed information to the car Maintenance and Fleet Management departments of the

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21 NS, BNSF & CN have improved their release reject screens to allow more detailed feedback on the type and location of the boxcar damage. CP is collecting information to incorporate into their screen revisions. UP has a new Web Demo: Steps to Release a Defective Car in myuprr. Pan Am Completed full integration with the DDCT; Major initiative to repair Water Damaged Rail Cars is almost complete.

22 Began tracing the repair progress of bad ordered cars. Many Cars not owned by the Serving Railroad are placed into the DDCT for Home Shop. All the additional Damage Information provided by the Receiver is the LOST! Many times the car is not Flagged for Repair There is no available record of whether the defect was found and repaired. Can RailInc. or the Mechanical & Fleet Management Groups help with this?

23 At the AAR Conference in June, 2013 Mike Nelson of Toyota and the Automobile VEQ Automobile Industry Ships over: 1.4 Million Railcars annually Developed a Close Relationship with Railroads partnering to: Minimize Empty Travel Time & Increase Railcar Turns Offered Railroads significant Planning Tools Long & Short Term Volume Forecasts Regular Communication Automobile VEQ is Successful by dealing with Railroads both individually and through the AAR

24 PFITC Paper & Forest Industry Transportation Committee Group of Large Fine & Industrial Paper, Packaging & Building Products Mills Share the same pool of Cushioned Boxcars Ship over 1.1 million Boxcars Annually Chairman: Glen Courtwright Director, Strategic Operations Georgia Pacific

25 2014 (22) PFITC Members Boise Cascade Corp. Brett Norseth Director, Transportation CapStone Kraft Paper Craig Fletcher Strategic Transportation Manager Clearwater Paper Corp. David B. Jordan VP Distribution Domtar Paper Co, LLC David White Director, Transportation Evergreen Paper David Friedson Dir. Logistics & Distribution Georgia-Pacific LLC Glen Courtwright Dir. Strategic Operations - GP Rail Logistics International Paper Co. Rick Bishop Sourcing Mgr. - Rail Transportation Irving Paper Grant McDonald Mgr. Technical & Commercial Louisiana-Pacific Corporation Rick Chavez Dir. Corporate Logistics MeadWestvaco Steve Ferree Sr. Sourcing Mgr. - Transportation NewPage Danelle Ramsey Damage Prevention Mgr. NorCell Glenn Schicker VP Operations Packaging Corp. of America Luke Galat Mgr. Supply Chain Logistics Plum Creek Marketing, Inc. Jenny Krueger Mgr. Traffic & Freight Services Rayonier Andy Morelli Supply Chain Manager II Resolute Forest Products Amy Schwarzbach Dir. Technical Service, N.A. RockTenn Harry Lewis Rail Manager - Corp. Transportation Roseburg Forest Products Tom Gennarelli Dir. Transportation & Logistics SAPPI Mike Segal Dir. Logistics & Operation Planning Universal Forest Products Kevin O'Neill VP UPM-Kymmene Angelo Lamantia VP North American Supply Chain Verso Paper Michael Partridge Dir. Planning & Logistics

26 PFITC - One Point of Contact to: Reach Large Volume Boxcar Shippers Discuss the impact of 60 Boxcars Help the QLT Create Load Plans for 60 Cars Work together to: Better Report & Repair Damaged Boxcars Implement better Door Opening Practices Improve Boxcar Utilization Understand Receiver Challenges & Requirements Take Costs out of Both Industries through Open Communication and Increased Understanding

27 Develop Mill, Receiver & Transportation Industry Best Practices to Minimize Damage Loading & Unloading Practices AAR Approved Loading Plans for Every Paper Car & Roll Size Improve Claim Filing Efficiency & Damage Estimating Accuracy Improve Real-Time Communication Rail Car Maintenance Loading Failures Develop a Continuous Process to Improve and Share Information Maintain Close, Long-Term Partnerships

28 Lack of People to Address the Issues Current Industry Changes Corporate Organization - Departments that have Difficulty Talking to Each Other Big Industries have Large, Complicated Problems Oh, and then there s $$$

29 Together, We Can be Exceptional! We know Each Other Better Now We even Like Each Other More Now We are in a Better Position to do Business Together We can Utilize Each Other s Resources We Share Information We do not speak in Buzz Words ; We rely on Data We no longer view a lack of Transit Damage as a Competitive Advantage; but an outdated Industry Problem

30 How We Can Better Compete How We Are Recognized How We Grow & Succeed THE ONLY WAY OUR INDUSTRIES WILL REMAIN WORLD

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