ABOUT RFX. A Customer-First Commitment

Transcription

1 RFX CUSTOMERS

2 ABOUT RFX RFX Global Companies excels at providing customized transportation services to industries of all types. Whether you need to ship refrigerated, dry, or specialized equipment across the nation or around the world, our logistics support has the perfect fit for your line of business. Strong family values have shaped RFX over these years to become a versatile, reliable multi-modal transportation service provider to our customers every day. Contact us and learn more about the RFX difference. A Customer-First Commitment RFX Global Companies consists of two separate corporations. RFX, Inc., a licensed transportation intermediary, and Refrigerated Food Express, Inc. dba RFX Intermodal Division, a trucking company. Both companies are run by a strong management team committed to the values of hard work and respect. Whether it s our personnel at the corporate headquarters, the staff in the customer service offices around the country, or the independent operators on the road, we are experienced professionals who are committed to honesty, fairness, and quality transportation service. To find out how RFX can benefit your company, please click the Contact Us or the Customer Profile Form, and someone will be in touch with you to discuss your specific needs.

3 OUR TRUCKING SERVICES THE NATIONWIDE TRANSPORTATION EXPERTS We ve built 3 businesses that are flexible and provide custom trucking and logistics services for a variety of industries including specialty food manufacturers, retail, perishable and non-perishable general commodity manufacturers and distributors. Our trucking services include flatbed, dry van, LTL, refrigerated and specialized equipment, intermodal, and more. Our Services Dry Van Truckload Refrigerated Truckload LTL Flatbeds & Spec. Equipment Consolidation Services From IL, MA, & OH EDI Permit Ordering Online Proof of Delivery Warehousing, Distribution Refrigerated LTL Illinois Massachusetts New Hampshire Ohio Rhode Island Washington Industry Specific Solutions Specialty food manufacturers Supermarket chains Retail Perishable & non-perishable general commodity manufacturers Construction & industrial With billions of pounds of freight being moved each year in the United States, we bring the type of quality and reliable transportation service that leading companies have come to rely on. All shipments are handled through our customer service offices and monitored in LoadMaster, our integrated software system. As one of the nation s most trusted and capable providers of freight management, we re committed to bringing you the most reliable transportation service as we continue to improve and grow as we move toward the future. Refrigerated Food Express, Inc. Refrigerated Food Express, Inc., is a common and contract motor carrier offering trucking services. Nationwide Truckload service is offered for Vans and Reefers. We also offer Perishable LTL Service, Warehousing & Distribution. RFX Inc. RFX Inc., a licensed transportation broker, was the FIRST TIA member with a $250,000 Surety Bond to protect carriers and shippers from non-payment or double payment. Most transportation brokers-95% of them, in fact- only maintain a $75,000 Surety Bond. This additional coverage is part of the Transportation Intermediaries Association TIA Performance Certified Program. RFX is proud to be an elite part of the 3PL industry by making the additional investment and offering that layer of payment protection. RFX arranges for truckload, LTL and intermodal service via Reefers, Vans, Flatbeds, RGN, and Drop Deck Equipment.

4 INTERMODAL RFX Inc. offers brokerage service for multi-modal truckload solutions that provide cost effective, outstanding customer support, truck-competitive transit, and a broad lane network with flexible service options. Technology advancements and recent investments in domestic rail infrastructure have reduced transit times and dramatically improved truck-rail intermodal service capabilities. Intermodal transport also offers sustainability benefits in terms of reduced carbon emissions. When flexible transit options exist, why not take advantage of the benefits offered by the railroads in both long haul and regional intermodal corridors? Visit our website at to see our full Intermodal reach RFX Inc. is positioned to transfer the economic and environmental benefits of intermodal transport to its customers through the application of excellent customer service, extensive knowledge and experience, integrated technology, and strong relationships with channel partners. Since 1987, RFX has been a leader in all modes of transportation, and we look forward to working with our customers to design innovative, balanced solutions that optimize cost, service, and speed. The advantages of RFX Intermodal include: Extensive 53 intermodal container service network throughout the United States, Canada and Mexico Access to more than 85 intermodal ramp origins and 1500 regular door-to-door intermodal lanes 20, 40, 40 high cube and 45 domestic container service Competitive pricing via direct contracts with all Class 1 railroads Long-term rate stability and consistent capacity Door-to-door, ramp-to-ramp, and customized rail solutions 24/7 customer support and shipment tracking TMS coordinates shipment tracking through all transport modes, EDI capable Mode selection analysis and rail logistics consulting Over-the-road truck service to supplement intermodal service Cross-border and customs service RFX Inc. s sister company, RFX Intermodal Division is an Aasset-based drayage carrier division with contracts directly with UIIA

5 LOGISTICS Logistics is the essential lifeblood in any operation. Simply stated, it refers to the materials your company deals with, and getting them to where they need to be. In any industry, time-sensitive deliveries become essential to the smooth functioning of your operation. Our freight management logistics services are designed to carry out your operations as efficiently as possible-saving you time and money in the long run. We provide full service transportation management systems specifically designed to solve your transportation logistics challenges. By working with established brokers like RFX, you can extend the reach of your freight deliveries-be it across state lines or through international distribution. Earn more customers by connecting with streamlined channels that allow you to deliver more aggressive provisioning. On-Demand Transportation On-Demand Transportation is a logistical service that coordinates the mechanics of freight transportation on a per-shipment basis. One important advantage of transportation on demand is a more efficient management of funds if you re not looking for a whole-solution logistics package at this time. Our Logistics Management Services When you work with RFX Global Companies, you can look forward to one-on-one attention and a service package that includes the following logistics services:. Planning Procurement Execution Administration Technology Supply Chain Visibility Communications Consultation Quoting Financial Settlement Auditing Tracking Customer Service Issue Resolution Expertise Negotiations All shipments are handled from our customer service offices which we monitor through LoadMaster, our integrated computer system.

6