RCSI DUBAI PROSPECTUS 2015/2016 RCSI DEVELOPING HEALTHCARE LEADERS WHO MAKE A DIFFERENCE WORLDWIDE

RCSI DUBAI PROSPECTUS 2015/2016 RCSI DEVELOPING HEALTHCARE LEADERS WHO MAKE A DIFFERENCE WORLDWIDE

RCSI DUBAI Welcome from the Director of Institute of Leadership 1 RCSI Institute of Leadership 2 RCSI Leadership in numbers 3 Why study at the Institute of Leadership 4 Our Programmes 5 Enhancing Your Career Prospects 6 Academic Programmes 7 MSc in Healthcare Management 8 MSc in Quality & Safety in Healthcare Management 10 Short Courses 12 Community Engagement at the Institute 13 Faculty 14 Institute of Leadership Clients 16 Admission Requirements 17

1 WELCOME FROM THE DIRECTOR OF THE INSTITUTE The best laboratory for leadership development is one s own autobiography complemented by formal training and development. Welcome to the Institute of Leadership of the Royal College of Surgeons in Ireland. Here, our mission is to develop excellent leaders and managers so that patients receive the best healthcare possible. The Institute is Ireland s only third level institution dedicated exclusively to developing the leadership and management competencies of health professionals. The RCSI has educated leaders in the health professions for over 220 years and the Institute builds on this tradition by developing the healthcare leaders of tomorrow. Doctors, nurses, pharmacists, scientists, allied health professionals, researchers and administrators take our courses. They work in hospitals, community based healthcare systems, government agencies, academic and research institutions or pharmaceutical, biotechnology and medical devices companies. Over 1200 health professionals have graduated from the Institute. We are very proud of the fact that many of our graduates have been promoted into senior positions where they now apply what they have learned with us to improving the care of patients If you are proactive, open to exploring new ways of learning and thinking, keen to learn from and share experience with others, and if you are motivated to develop yourself and your organisation in order to improve the delivery of healthcare to patients, then you will find in us an excellent partner for your development. Professor Ciarán O Boyle Director of RCSI Institute of Leadership

2 RCSI DUBAI PROSPECTUS RCSI Institute of Leadership The Royal College of Surgeons in Ireland has been developing leaders in medicine and healthcare since its foundation in 1784. In 2005, we established the Institute of Leadership, Ireland s only third level institution, dedicated exclusively to developing the leadership, management and educational capacity of health professionals and their organisations Whilst the Institute is an accredited academic institution, we maintain close connections with the worlds of healthcare delivery and higher education. Our programmes are flexible, responsive and practical and use a blended learning approach that allows our students to progress their studies while continuing their professional careers. The Institute has campuses in Dublin, Bahrain and Dubai and it also delivers programmes in Abu Dhabi, Qatar, Saudi Arabia and Sub-Saharan Africa. Over 500 health professionals are registered annually on the Institute s MSc programmes in leadership, management, education, quality, patient safety and organisational development, with an equal number taking its professional development courses. For more information please visit www.rcsileadership.org.

RCSI DUBAI PROSPECTUS 3 RCSI Leadership in Numbers Institute of Leadership more than 1200 graduates RCSI Founded in 1784 Established in 2005 Female 61% Male 39% Involved in Local and International Consultancy Projects 4 MSc programmes 10 Short Courses Overseas Campuses To find out more visit www.rcsileadership.org 24 Staff across the campuses

4 RCSI DUBAI PROSPECTUS Why Study at the Institute of Leadership? Characteristics of Our Programmes L E A D E R Leadership Thread Each of our programmes has a leadership thread where the focus is on developing you as a leader. Experienced Healthcare Professionals Our faculty are experienced healthcare professionals who can relate directly to the challenges of delivering modern healthcare. Action Learning & Action Research These are core to our teaching and learning. We believe that there is no action without learning and no learning without action. Diverse Student Body Our students are from diverse backgrounds, both professionally, nationally and culturally. This interprofessional mix greatly enriches your learning experience. Excellent Networking Opportunities Learning across boundaries provides you with strategic networking skills and opportunities. Renowned Keynote Speakers Being close to the healthcare system means we can provide keynote speakers including, CEOs of top healthcare and industry organisations and leading research experts. The MSc in Healthcare Management was the best investment I have recently made. At a personal and professional level, the course has helped me provide better services to my patients and widened my horizon for pursuing better career options as a manager and team member. The lecturers and administrative staff were amazingly helpful and the course was delivered professionally Dr. Maryam Al Araimi, Dental Surgeon, Graduate of the MSc in Healthcare Management.

RCSI DUBAI PROSPECTUS 5 Our Programmes Our programmes are: Part-time, flexible and modular allowing you to continue working while studying Delivered through blended learning which combines the best of classroom-based learning and e-learning Accredited by the UAE Ministry of Higher Education and Scientific Research and the National University of Ireland, so that your qualification is recognised internationally Underpinned by action learning which helps to develop your capacity to innovate by applying theory to practice Underpinned by the European Credit Transfer System (ECTS) Delivered by experienced health professionals Structured so that you can take up to five years from registration to complete your MSc degree Structured so that you may complete six modules for an internationally recognised Postgraduate Diploma or complete six modules and an action research project for an internationally recognised MSc degree.

6 RCSI DUBAI PROSPECTUS Enhancing Your Career Prospects Most professional bodies now require their members to engage in continuing professional development. Improving one s leadership and management capability is seen as integral to this. Because healthcare is now so complex and changing so rapidly, health professionals must be capable of contributing to the ongoing development of their organisations. Employees in healthcare increasingly require, not only basic professional clinical or administration qualifications, but also a range of leadership and management competencies. Our programmes provide the opportunity for the development of professional and personal competencies and qualities. A recent evaluation of our programmes by our MSc graduates (Pitman, 2013) found that: 96% had learned to apply principles from the programme to new situations at work. 94% had developed their problem-solving skills. 94% found their University experience very worthwhile. 86% 94% gained confidence to try out new ideas. agreed that the programme improved their skills in written communication. Pitman (2013). Evaluation of MSc programmes taken at the RCSI Institute of Leadership.

RCSI DUBAI PROSPECTUS 7 Academic Programmes MSc in Healthcare Management MSc in Quality & Safety in Healthcare Management

8 RCSI DUBAI PROSPECTUS MSc in Healthcare Management Key Facts Delivered in: Ireland, United Arab Emirates and Bahrain. Delivery method: Blended learning, using a combination of classroom and web-based instruction. The Programme This programme integrates theory and practice, fostering advanced management knowledge and leadership skills that add value to your career and your workplace. Year 1 Semester 2 (February - May) Module 4: Managing Finance in Healthcare Organisations (10 ECTS) Prepare, interpret and critically evaluate key financial statements. Investigate management accounting, with particular reference to costing and budgeting. Duration: Two Years Part-time Flexibility & Progression: The MSc programme can be completed within two - five years of registration. You may exit after Year 1 with an internationally recognized Postgraduate Diploma. Accreditation: Commission for Academic Accreditation on behalf of the UAE Ministry of Higher Education & Scientific Research. The National University of Ireland. UAEQF Status: Level 9 ECTS Credits: 90 Commences: October 2015 Fees: 110,000AED Semester 1 (October January) Module 1: Managing Organisations & People (10 ECTS) Learn how organisations develop and function and how employees can be supported and motivated through the human resource management functions to produce their best work and develop themselves. Module 2: Operations Management & Quality (10 ECTS) Explore the nature of service provision and how operation management tools can be used to improve the quality of patient care, through process redesign. Module 3: Evaluation, Measurement & Research (10 ECTS) Evaluate the core concepts and principles of healthcare evaluation, measurement and research including frameworks, approaches, strategies and tools to support effective and efficient healthcare implementation and their application to your area of practice. Investigate the principles and requirements of evidence-based practice. Module 5: Leadership & Strategic Management (10 ECTS) Examine different approaches to leadership to determine your preferred leadership style. Learn how to design and implement strategy, using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation. Module 6: Quality & Risk Management (10 ECTS) Examine the core evidence-based concepts and principles of healthcare quality, risk and patient safety through critical review of best practice frameworks, strategies and tools and their application to your area of practice.

RCSI DUBAI PROSPECTUS 9 Year 2 Semester 3 & 4 (October - May) Dissertation Your dissertation will be based on an organisational change project. You will identify an opportunity for improvement in your organisation and formulate a plan for change based on this. In collaboration with your manager and supervisor, you will select a project designed to produce a positive outcome for your organisation. You will use your learning from Year 1, together with that from a series of Year 2 seminars dealing with change. Assessment Case studies, individual and team assignments, presentations, reports, posters, reflections, exams and an action research project. You will be supported through this process by your supervisor and by a series of Action Learning Sets in which you will work with a small group of your classmates in a mutually supportive environment. The project draws heavily on your learning and provides you with the opportunity to apply the knowledge and skills you acquire to a real situation. As such, it reflects the practical philosophy of the Institute which seeks to integrate theory and practice for the benefit of patients.

10 RCSI DUBAI PROSPECTUS MSc in Quality & Safety in Healthcare Management Key Facts Delivered in: Ireland, United Arab Emirates and Bahrain. Delivery method: Blended learning, using a combination of classroom and web-based instruction. Duration: Two Years Part-time Flexibility & Progression: The MSc programme can be completed within two - five years of registration. You may exit after Year 1 with an internationally recognized Postgraduate Diploma. Accreditation: Commission for Academic Accreditation on behalf of the UAE Ministry of Higher Education & Scientific Research. The National University of Ireland. UAEQF Status: Level 9 ECTS Credits: 90 Commences: October 2015 Fees: 110,000 AED The Programme The programme integrates theory and practice to foster advanced healthcare quality, risk and patient safety knowledge and leadership skills that add value to your career and your workplace. Year 1 Semester 1 (October - January) Module 1: Introduction to Quality & Safety in Healthcare (10 ECTS) Explore the concepts of quality and safety in healthcare, within the context of the evolution of quality, its pioneers and the catalysts and drivers for change. Review the dimensions of quality, as viewed by key influential thinkers and apply them to your practice. Module 2: Tools & Frameworks for Quality (10 ECTS) Examine structure, process and outcome as key areas of safety and quality in healthcare. Explore Total Quality Management and Continuous Quality Improvement. Apply quality tools and techniques to your everyday work practice. Module 3: Evaluation, Measurement & Research (10 ECTS) Evaluate the core concepts and principles of healthcare evaluation, measurement and research including frameworks, approaches, strategies and tools to support effective and efficient healthcare implementation and their application to your area of practice. Investigate the principles and requirements of evidence-based practice. Semester 2 (February - May) Module 4: Accreditation & Standards (10 ECTS) Investigate the accreditation process as an external audit of quality. Examine different models of accreditation and standard setting for appropriateness and apply them to your work setting. Debate the merits and demerits of a variety of accreditation processes and standards as they apply to your organisation. Module 5: Leadership & Strategic Management (10 ECTS) Learn how to implement a safe and quality service using a clinical governance approach. Explore clinical incident reporting, risk management and integrated care pathways. Module 6: Clinical Governance (10 ECTS) Examine different approaches to leadership to determine your preferred leadership style. Learn how to design and implement strategy, using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation.

RCSI DUBAI PROSPECTUS 11 Year 2 Semester 3 & 4 (October - May) Dissertation Your dissertation will be based on an organisational change project. You will identify an opportunity for improvement in your organisation and formulate a plan for change based on this. In collaboration with your manager and supervisor, you will select a project designed to produce a positive outcome for your organisation. You will use your learning from Year 1, together with that from a series of Year 2 seminars dealing with change. Assessment Case studies, individual and team assignments, presentations, reports, posters, reflections, exams and an action research project. You will be supported through this process by your supervisor and by a series of Action Learning Sets in which you will work with a small group of your classmates in a mutually supportive environment. The project draws heavily on your learning and provides you with the opportunity to apply the knowledge and skills you acquire to a real situation. As such, it reflects the practical philosophy of the Institute which seeks to integrate theory and practice for the benefit of patients.

12 RCSI DUBAI PROSPECTUS Short Courses Short Courses The Institute provides a range of bespoke short programmes which are designed to increase leadership capabilities, improve staff performance, increase productivity, develop high performance clinical teams, implement sustainable quality improvement and enhance patient safety. Development Programmes Executive Coaching Psychometric Profiling Clinical Leadership Skills Post Graduate Certificate Professional Personal Development Programme for Healthcare Residents Managing Staff Performance for Healthcare Professions Coaching & Mentoring Skills Master Train the Trainer Programme for Clinical Trainers Managing the Patient Service Journey Women in Leadership Programme Quality, Risk & Patient Safety Professional Development Workshops Building the Foundations for High Quality & Safe Healthcare Introduction to Patient safety for Doctors (online course) Tools & Frameworks for Healthcare Quality & Safety Introduction to Integrating Healthcare Risk, Incident & Audit Management Leading & Managing Quality & Safety in Your Healthcare Organisation Leading & Managing Change in Your Healthcare Organisation Establishing & Building a Culture of Patient Safety in a Healthcare Organisation Incident Management for Healthcare Professionals Project Management for Healthcare Professionals Risk Management for Healthcare Professionals Introduction to Healthcare Accreditation Healthcare Accreditation for Accreditation Project Team Members Healthcare Accreditation for Leaders & Senior Managers The Internal Auditor Training Workshop Are these programmes for you and your organisation? These programmes are designed for health professionals and organisations working in the healthcare, pharma and biotechnology sectors. Our programmes are taken by clinicians, nurses, allied health professionals and managers who wish to develop and extend their management and leadership skills. Similar, organisational-focussed bespoke programs are also available. Please contact us for further details.

RCSI DUBAI PROSPECTUS 13 Community Engagement at the Institute Community Engagement is about bridging the gap between academia and the community by working with people and organisations in ways that enable them to reach their full potential while also producing tangible benefits for services and systems. Our current projects which focus on the community include: Africa: Council of Surgeons of East Central and Southern Africa (COSECSA). Provision of training and development for surgeons in 10 Sub-Saharan countries to enable them to develop the infrastructure for surgical training. Ireland: Future Nurse Leaders Programme: Commissioned by the National Leadership and Innovation Centre for Nursing and Midwifery and delivered with the Health Service Executive of Ireland this programme provides a leadership development programme for the Directors and Assistant Directors of Nursing & Midwifery. Vietnam: Faculty Development at the University of Hanoi, Vietnam: Assessment of the training and development needs of the faculty at the School of Medicine in the University of Hanoi. Ireland: Health and Social Care Professions Leaders Programme: Provided by the Health Service Executive of Ireland in collaboration with the Institute and designed to develop the leadership and management competencies of allied health professionals in the Irish healthcare system. Ireland: Irish Hospice Foundation Programmes: We provide the academic infrastructure for the Foundation s MSc in Bereavement Studies and Diploma in Children & Loss.

14 RCSI DUBAI PROSPECTUS Faculty Academic Professor Ciarán O Boyle PhD, BSc (Hons), DipOL (Oxon.), DipTheol, RegPsycholPsSI, AFBPS Director of the Institute Ms Theresa Keane MBA, Dip Lab Science, Cert Counselling, MAMLS Programme Director MSc in Healthcare Management, Ireland Mr Séamus O Boyle MBA, MSc FIBMS, BSc Director RCSI Dubai Programme Director MSc in Healthcare Management, Dubai Ms Tina Joyce MSc, MBA, FIBMS, IDHA Programme Director MSc in Health Services Management, Jordan Ms Siobhán McCarthy M.Soc.Sc (Health & Illness), B.Soc.Sc Director MSc in Quality & Safety in Healthcare Management, Ireland Dr Pauline Connolly PhD, MSc, Grad Dip Pub Sector Mgt, Dip Personnel, BSoc SC (hons), FCIPD Senior Lecturer, Programme Director MSc Leadership in Health Professions Education (Dubai) Ms Sibéal Carolan MSc, R.G.N, R.C.N, R.N.T, PG DipCHSE Programme Director MSc in Leadership Dr Luke Feeney DProf. MSc, Director of Quality & Accreditation Programme Director MSc in Quality & Safety in Healthcare Management Dr John Lawson PhD, PG Dip, DipHE, BA (Hons) Senior Lecturer, Programme Director Year 2 MSc programmes (Dubai) Mr Dermot O Flynn MSc, DIP Management, MIITD, MIHCI Director of Professional Development & Corporate Training M Pharm Programme Co-ordinator Mr Steve Pitman RegPsycholPsSI, MSc. (Work & Org. Psy), MSc (Psy. Health), BSc (Hons), Pg. Cert LHPE Programme Director MSc in Organisational Change & Leadership Development Programme Director Year 2 MSc Programmes (Ireland)

RCSI DUBAI PROSPECTUS 15 Dr Mary Collins, EdD, MSc, BA, CIPD, AC (Association for Coaching) Senior Executive Development Specialist Mr Denis Murphy MBA, MSc, FCMI, PGCPSE Regulatory, Compliance and Quality Manager at Dublin Dental University Hospital Ms Mylin Araujo B.Comm. Faculty Administrator (Dubai) CyberPsychology Research Centre Ms Mary Aiken MSc, B.A, Dip Forensic Psych. Research Fellow, Director CyberPsychology Research Centre Dr Ciarán Mc Mahon PhD, BSc (Hons) Research & Development Co-Ordinator, CyberPsychology Research Centre Administration Ms Jane Griffiths M.P.H., B.A. Director of Nursing, Rashid Hospital Dubai Ms Suzanne Macleod BA (Hons), Cert. (Supervisory Mgt), Cert. (Project Management) Operations Manager Ms Winona D Souza BA Faculty Administrator (Dubai) Dr Ronald John PhD DMin, MBA, B.Comm. Administrator (Bahrain) Associate Faculty Ms Cathy Doyle MBA, MA Ed (Leadership & Management) Corporate Services Manager, Dublin Dental School & Hospital Ms Cliodhna Gilmore CDVEC (Office Admin) Operations Administrator

16 RCSI DUBAI PROSPECTUS Institute of Leadership Clients International Al Ain Hospital, Abu Dhabi, United Arab Emirates Al Rahba Hospital, Abu Dhabi, United Arab Emirates Arab Administrative Development Organisation (ARADO), Egypt Aspetar Sports Medicine Hospital, Qatar Central Board for Accreditation of Healthcare Institutions College of Surgeons in East, Central and Southern Africa (COSECSA) Dubai Healthcare City Emirates Airlines Etihad Airlines Fellowship Boards, Ministry of Health, Egypt High Committee of Medical Specialities, Egypt King Abdul Aziz Hospital, Saudi Arabia King Fah d Military Medical Complex, Saudi Arabia King Hammad University Hospital, Kingdom of Bahrain Mafraq Hospital, United Arab Emirates Ministry of Health, Kingdom of Bahrain Ministry of Health, Saudi Arabia Neuro Spinal Hospital, Dubai, United Arab Emirates Provita International Medical Centre, United Arab Emirates SEHA, Abu Dhabi Health Services Company Supreme Council of Health, Qatar University of Sharjah, United Arab Emirates Yarmouk University, Jordan Primary Health Corporation, Qatar Ireland Abbott Aer Lingus Beaumont Hospital Bord Bia CityJet Community Nursing Deloitte Department of Health and Children Dublin Dental University Hospital Dublin Fire Brigade Health Service Executive (HSE) Institute of Public Administration (IPA) Irish Business Employers Confederation (IBEC) Irish College of Anaesthetists Irish College of Psychiatrists Irish Defence Forces Irish Hospice Foundation Irish Management Institute (IMI) Jesuit Community, Ireland PEI Group Pharmaceutical Society of Ireland (PSI) PriceWaterhouseCoopers (PWC) Royal College of Physicians in Ireland (RCPI) Royal Institute of Architects Ireland (RIAI) Smurfit Business School St. Luke s Hospital St. Vincent s University Hospital Tallaght Hospital Temple Childrens University Hospital

RCSI DUBAI PROSPECTUS 17 Admission Requirements Admissions Criteria and Processes Overview The Royal College of Surgeons in Ireland Dubai MSc programmes are accredited by the Commission for Academic Accreditation (CAA) on behalf of the United Arab Emirates Ministry of Higher Education and Scientific Research (MOHESR). They are also accredited by the National University of Ireland. The following criteria are specified by the CAA. Degree and Cumulative Grade Point Average (cgpa) Applicants must have a primary degree. Applicants should have a cgpa of at least 3.0 on a 0-4 point scale, from their degree. Applicants who have a cgpa of below 3.0 on a 4.0 point scale, from their degree, may be admitted for the first two modules of the MSc programmes. If the applicant achieves an average cgpa of at least 3.0 on a 0-4 scale, for these two modules, they may progress with the MSc programme. Gaining an Equivalency Certificate/Attestation 1. All primary degrees awarded outside of the United Arab Emirates, or that are not on the UAE MOHESR approved list, must be assessed for equivalency by the MOHESR. 2. Contact should be made with MOHESR at the following numbers: +971 (0)2 6951273 +971 (0)2 6951274 +971 (0)2 6951284 +971 (0)2 6951285 3. MOHESR staff will guide you through the requirements of the process. Please note that, depending on the country from which you obtained your primary degree, this process can take a considerable amount of time. You are advised to start the process as early as possible. 4. Holders of primary degrees obtained within the UAE are required to have their degrees attested by MOHESR. English Proficiency Requirement 1. A TOEFL score of at least 550 on the paper-based, 213 on the computer based or 79 on the internetbased test, or the equivalent score on another standardised test approved by MOHESR, such as an IELTS score of 6.0 or PTE-A (Pearson Test of English- Academic) score of 50-57 is required for admission to the MSc programmes. 2. There are two exceptions to the above: a. If you are a native speaker of English and have completed your undergraduate education in an English medium institution in a country where English is the official language. b. If you were admitted to and graduated from an English medium institution and can provide evidence that you acquired a minimum TOEFL score of 500 on the paper based test (or its equivalent on another standardised test approved by MOHESR) upon admission to your undergraduate programme. 3. Applicants may be admitted, under provisional status, to the MSc programmes provided they have a TOEFL score of at least 530 on the paper-based test, 197 on the computer based test or 71 on the internet based test (or its equivalent using a standardised test approved by MOHESR). Applicants may complete two modules of the MSc programme, after which they must submit a TOEFL score of at least 550 on the paper-based test or its equivalent. 4. Please note that English proficiency tests are valid for 2 years after they are taken. Your result must be in date and your name must be on the database of the relevant testing organization at the time of application.

18 RCSI DUBAI PROSPECTUS How can I apply to the Royal College of Surgeons in Ireland - Dubai 1. Download the application form available at www.rcsileadership.org or collect one from the RCSI- Dubai campus. 2. Complete the application form and return it to the address below: Admissions office, Royal College of Surgeons in Ireland Dubai, P.O. Box 505095, Dubai Healthcare City, Dubai U.A.E. Course Commencement MSc programmes commence in autumn. Currently, there is one intake per year. Duration of MSc Programmes The MSc programmes can be completed in a minimum of two academic years. However, participants have the flexibility of completing their MSc programme within a 2 5 year timeframe. Please note that programme fees of the re-entry year will apply. An administrative fee will also apply. Participants who successfully complete the first year of our MSc programmes and are unable to continue with their studies, can exit with an internationally recognised Postgraduate Diploma. Programme Design All MSc programmes are modular. In Year 2, participants complete a change management project in their workplaces and this is worth 3 modules. Year 2 projects are supported by seminars, workshops, tutorials and facilitation sessions. Year 2 interactions are held only on weekend days. Semester 1: October - January Semestre 2: February - May Semester 3: October - January Semester 4: February - May Postgraduate Diploma Qualification = Successful completion of semesters 1 & 2 MSc Qualification = Successful completion of semesters 1,2,3 & 4 What happens once I submit my application? On receipt of your application form you will receive a confirmatory email or a phone call. All applications will be assessed by the academic team and you will be notified in due process.

19

20 RCSI DUBAI Royal College of Surgeons in Ireland RCSI Dubai P.O. Box 505095 Dubai Healthcare City Dubai U.A.E. Tel: +971 (0)4 375 2116 www.rcsi.ie EDUCATIONAL EXCELLENCE IN LEADERSHIP