Parallels Operations Automation 2.9

Parallels Parallels Operations Automation 2.9 Release Notes Revision 4.10 (May 26, 2009) 1999-2009

C H A P T E R 1 New Features Overview

3 Common Features Support of New OSes and Platforms CentOS 5 (x86 and x64) and RHEL 5 (x86 and x64) are now supported for: Linux-based Management Node Linux-based User Interface server Linux-based DNS server POA 2.9 Deployment Guide >> Installing Linux-based POA Management Node POA 2.9 Deployment Guide >> Deploying POA UI on Linux POA 2.9 Deployment Guide >> Deploying Linux-based DNS Server POA 2.9 Deployment Guide >> Deploying POA UI on Linux POA 2.9 Deployment Guide >> Deploying Linux-based DNS Server High Availability for Management Node POA 2.9 supports deploying of Windows- and Linux-based Management Node in Virtuozzo Failover Cluster. POA 2.9 Deployment Guide >> Deploying POA Management Node in Virtuozzo Failover Cluster Master-slave DNS Since POA 2.9, an ability to specify the type of nameserver (Master/Slave) is added. POA 2.9 Provider's Guide >> Managing Domains > Administering Domain > Managing DNS > DNS Hosting in POA Localizable News Messages and Notifications Since POA 2.9, if POA UI is localized in several languages, provider and reseller can also localize the news messages and notifications that are sent to customers. Localization is available for the messages and for the news message categories/topics they belong to.

4 Parallels Operations Automation 2.9 Parallels POA 2.9 Provider's Guide >> Marketing Operations > Publishing News Messages and Notifications POA 2.9 Reseller's Guide >> Marketing Operations > Publishing News Messages and Notifications Password Expiration Policies for Users Since POA 2.9, it is possible to set up Password Expiration Policies sets of rules which enhance the system security by forcing users to change passwords on a regular basis. It is possible to configure separate Password Expiration Policies for users belonging to each POA account type (provider, reseller or customer). POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Managing Passwords > Setting Password Expiration Policies POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Registering Staff Members > Setting Password Expiration Policy for Staff Member POA 2.9 Reseller's Guide >> Managing Your Account > Managing Passwords > Setting Password Expiration Policies POA 2.9 Reseller's Guide >> Managing Your Account > Registering Staff Members > Setting Password Expiration Policy for Staff Member POA 2.9 Subscriber's Guide >> Getting Started > Managing Password Expiration Settings

New Features Overview 5 Mail Gateway In POA 2.9, the Mail Gateway functionality is introduced. It handles incoming and outgoing SMTP traffic for Linux Mail and Exchange 2007 Hosting Modules as well as provides Anti- Virus/Anti-Spam solution. POA 2.9 Deployment Guide >> Deploying Mail Gateway RTL Locales Support Since POA 2.9, it is possible to localize POA interface into RTL (right-to-left) languages (such as, for example, Hebrew). The new option in each locale settings allows to invert POA UI, together with all the elements and interface messages, in right-to-left order. Skins 2.17 or higher are required for RTL Locales. It is recommended to use Skins 2.18. POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Managing Locales > Localizing POA in Right-to-Left Languages New Migration Manager Module The new Migration Manager 2.1 module is developed and shipped in POA 2.9 with the number of new features: Migration of Subscriptions to PBA. Ability to map external Service Templates to PBA Service Plans and migrate Subscriptions to PBA according to the defined mapping rules. Migration of billing data for Subscription. Ability to migrate subscription prices, periods and other specific data to PBA. Migration of domain registration Subscriptions. Ability to migrate domain registration subscriptions to PBA. The support of previous POA Migration version 1.5 as well as its Migration Agents is no longer provided in POA 2.9, though it can still be used in earlier POA versions. The new Migration Manager 2.1 is used with Migration Agents, which are developed on the basis of the Migration SDK 2.1. POA 2.9 Deployment Guide >> Installing Migration Manager Module. POA 2.9 Provider's Guide >> Migrating to POA Using Migration Manager. POA 2.9 Migration Workflow User's Guide. POA 2.9 Migration Developer's Guide. POA 2.9 Migration Manager User's Guide.

6 Parallels Operations Automation 2.9 Parallels Support of HMC 4.5 Since POA 2.9, the new version 4.5 of HMC is supported and upgrade from HMC 4.0 is available. POA 2.9 Deployment Guide >> Deploying Windows Hosting Infrastructure > Deploying MPS Server

7 Windows Shared Hosting New Limit Settings in Windows Shared Hosting Service Templates It is now possible to limit bandwidth, CPU and memory consumption per webspace in Windows Shared Hosting Service Templates. Setting these limits allows to adequately share IIS web server resources between multiple webspaces. The CPU and Memory limits can be applied to Subscriptions containing exclusive application pools only; on shared application pools, these limits are not effective. For bandwidth limit, three parameters are set: the default bandwidth limit displayed to subscriber, and the upper/lower boundaries within which the default value can be customized by subscriber. The CPU and memory consumption limits are not customizable at subscriber level. POA 2.9 Provider's Guide >> IIS Web Hosting > Creating Service Template POA 2.9 Provider's Guide >> IIS Web Hosting > Creating "Physical Hosting (IIS)" Resource Type POA 2.9 Reseller's Guide >> IIS Web Hosting > Creating Service Template Parallels Virtuozzo Containers Support of Windows Shared Hosting Services POA 2.9 allows you to deploy the following Windows Shared Hosting Services using Parallels Virtuozzo Containers 4.0 for Windows: IIS 6.0 Windows File Manager MS SQL AWStats Web Statistics SQL Server Web Data Administrator mylittleadmin for MS SQL Server Domain Parking SSL Proxy Windows SharePoint Services 3.0 ColdFusion 8 Windows Media Services Plesk Sitebuilder for Windows

8 Parallels Operations Automation 2.9 Parallels PA 2.9 Hardware Requirements POA 2.9 Deployment Guide >> Deploying IIS Web Hosting POA 2.9 Deployment Guide >> Deploying Windows SharePoint Services Hosting POA 2.9 Deployment Guide >> Deploying MS SQL Hosting POA 2.9 Deployment Guide >> Deploying Windows Streaming Media Hosting POA 2.9 Deployment Guide >> Deploying ColdFusion Hosting POA 2.9 Deployment Guide >> Deploying Plesk Sitebuilder for Windows POA 2.9 Deployment Guide >> Deploying Microsoft DNS Hosting Support of Active-Active MS SQL Server 2005 Cluster Since POA 2.9, it is possible to deploy MS SQL Server 2005 in the Active-Active cluster configuration. POA 2.9 Deployment Guide >> Deploying MS SQL Hosting > Creating MS SQL Server 2005 Failover Cluster Authorized Web Access Capability for Service Users Since POA 2.9, subscribers can allow access to password protected websites to their users by granting the Authorized Web Access permission, if this is allowed in the subscription. POA Provider's Guide >> IIS Web Hosting > Creating Service Template POA Reseller's Guide >> IIS Web Hosting > Creating Service Template for Windowsbased Shared Hosting > Creating Service Template POA Subscriber's Guide >> Working with Domains > Website > Managing IIS Website > Managing Domain Security > Managing List of Web Users POA Subscriber's Guide >> Managing Service Users > Creating New Service User > Creating New Service User (Authorized Web Access) POA Subscriber's Guide >> Managing Service Users > Managing Service User's Access to Password Protected Websites POA MyCP User's Guide >> Viewing Available Password Protected IIS Websites

New Features Overview 9 x64 Support for Windows Shared Hosting Services POA 2.9 allows you to deploy the following Windows Shared Hosting Services on the x64 platform: IIS 6.0 and 7.0 Windows File Manager MS SQL Server 2005 AWStats Web Statistics SQL Server Web Data Administrator mylittleadmin for MS SQL Server Domain Parking SSL Proxy Windows SharePoint Services 3.0 ColdFusion 8 Windows Streaming Media Helicon ISAPI_Rewrite 3.1 ActivePerl (only as FastCGI application) ASP.NET (2.0 and higher versions) FrontPage Server Extensions (only on WS2008/IIS7, should be limited to 0 in Service Templates for x64 Windows Server 2003) POA 2.9 Hardware Requirements POA 2.9 Deployment Guide >> Deploying IIS Web Hosting POA 2.9 Deployment Guide >> Deploying Windows SharePoint Services Hosting POA 2.9 Deployment Guide >> Deploying MS SQL Hosting POA 2.9 Deployment Guide >> Deploying ColdFusion Hosting POA 2.9 Deployment Guide >> Deploying Windows Streaming Media Hosting Improved MS SQL Database Management Features for Customers POA 2.9 introduces the following MS SQL database management features: Ability to set up trusted connection between customers' IIS websites and MS SQL databases. Choosing type of authentication for database users: regular MS SQL authentication or Windows authentication. Database users with Windows authentication type are created in Active Directory and can be used for setting up trusted database connection.

10 Parallels Operations Automation 2.9 Parallels POA Provider's Guide >> MS SQL Database Hosting > Creating Resource Type for MS SQL Service POA Provider's Guide >> IIS Web Hosting > Creating Service Template > Setting Database Authentication Type for MS SQL Resource POA Reseller's Guide >> IIS Web Hosting > Creating Service Template for Windowsbased Shared Hosting > Setting Database Authentication Type for MS SQL Resource POA Subscriber's Guide >> Working with Databases > Adding New Database User POA Subscriber's Guide >> Working with Databases > Setting Up Trusted Connection to MS SQL Databases

New Features Overview 11 Linux Shared Hosting New Limit Settings in Linux Shared Hosting Service Templates Since POA 2.9, providers and resellers can limit bandwidth, CPU, memory consumption and the number of running child Apache web server processes per website in Linux Shared Hosting Service Templates. Setting these limits allows to adequately share Apache web server resources between multiple websites. These limits cannot be customized at subscriber level. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Specifying Basic Service Template Parameters POA 2.9 Reseller's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Specifying Basic Service Template Parameters Support of PHP 5 Module on Apache Webspaces Since POA 2.9, it is possible to provision PHP 5 for Linux Shared Hosting as Apache module. Formerly, PHP 5 was available in CGI mode only. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Configuring Apache Service > Tuning Apache Service Configuration POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Setting Default PHP 4 and PHP 5 Operation Modes POA 2.9 Subscriber's Guide >> Working with Webspace > Configuring Common Settings for All Websites on Webspace > Configuring Available PHP Versions and Their Operation Modes on Apache Webspace SSH Access to Apache Webspaces Since POA 2.9, in addition to FTP and File Manager, customers can manage their website content via SSH, if this permission is included in their Subscription. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Creating Service Template for Apache Web Hosting > Specifying Webspace Access Abilities POA 2.9 Subscriber's Guide >> Working with Webspace > Configuring Common Settings for All Websites on Webspace > Managing SSH Access to Webspace

12 Parallels Operations Automation 2.9 Parallels RHEL 5 (x64) and CentOS 5 (x64) Support for Linux Shared Hosting Services POA 2.9 allows you to deploy the following Linux Shared Hosting Services on RHEL 5 (x64) and CentOS 5 (x64): Apache web server ProFTPD PHP5 (only as FastCGI application) Webalizer MySQL4 MySQL5 PostgreSQL Web File Manager oscommerce Domain Parking SSL Proxy phpmyadmin phppgadmin

New Features Overview 13 Linux Mail Hosting Secure Connection Support for Qmail SMTP Since POA 2.9, Qmail supports configuration with TLS/SSL encryption of incoming/outgoing mail. POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Clustered Qmail Service > Installing Packages on Cluster Nodes POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deployment guide > Deploying Linux Mail Hosting > Installing Packages on Host POA 2.9 Provider's Guide >> Mail Hosting in POA > Using Secure Connection for Qmail SMTP New Configuration Settings of IMP Webmail Client Package In POA 2.9, three new properties of the IMP Webmail Client (Horde) package are introduced. Using these new properties, POA provider can: Allow or disallow customers to create private preference-based Address books (allowed by default) Allow or disallow customers to share non-private Address books with other customers provisioned on the same Qmail server/cluster (allowed by default) If necessary, configure IMP Webmail Client for working with several standalone Qmail servers/clusters operating behind a gateway (disabled by default) POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Webmail Service > Installing IMP Webmail Client (Horde) > Installing webmail-config and imp Packages > Configuring and Installing webmail-config Package Support of IMP Webmail Cluster In POA 2.9, IMP Webmail Client can be deployed in clustered configuration. POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Webmail Service > Deploying Clustered IMP Webmail Hosted Exchange

14 Parallels Operations Automation 2.9 Parallels Support of Internal Relay Domain Type on Exchange 2007 Server Customers having Exchange 2007 Server in Subscriptions can use their mail domain in a relaying mode. It means they can share the SMTP address space between Microsoft Exchange and a third-party e-mail system. A provider is able to allow or disallow the using of Internal Relay Domain for customers. POA 2.9 Provider s Guide >> POA Hosted Exchange > Providing Internal Relay Domain Type Support for Customers. POA 2.9 Subscriber s Guide >> Working With Mail (Hosted Exchange) > Using Exchange 2007 Mail Server in Relaying Mode. Guard Space Limits for Mailboxes and Public Folders Since POA 2.9 new configurable guard space limits are added to Hosted Exchange resources. Now a provider can specify the following limits: For Exchange mailbox Prohibit send Prohibit send and receive For public folders Prohibit post These limits determine the additional space (in percentage of or original mailbox/public folder size) a Subscriber can occupy after the mailbox/public folder limit is reached. When a mailbox/public folder is full, a Subscriber will still be able to receive messages until the guard space limit is reached. POA Provider's guide >> POA Hosted Exchange > Hosted Exchange Activation Parameters. Hosted Exchange Mailbox Templates POA 2.9 allows a provider to create the so-called Exchange Mailbox Templates. Exchange Mailbox Template is a template with predefined mailbox parameters. Customers are able to create Exchange mailbox(es) on a basis of such template so that they will not need to specify mailbox parameters during a mailbox creation. Some mailbox parameters - such as size limits - are editable by customers within the margins set in the Mailbox Template. POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Templates

New Features Overview 15 POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Creating Mailbox > Creating Mailbox Based on Hosted Exchange Mailbox Template POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Configuring Mailbox Parameters > Configuring General Parameters of Mailboxes Based on Hosted Exchange Mailbox Templates POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Configuring Mailbox Limits > Configuring Limits of Mailboxes Based on Hosted Exchange Mailbox Templates Public Folder Replication POA 2.9 allows providers to configure a replication for the public folder store. All public folders located on the configured store will be replicated to another public folder store. This functionality provides a high availability for the public folder store and security for the public folders' content. POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Public Folder Store > Configuring Public Folder Store Replication POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Public Folder Store > Deleting Public Folder Store Replication Importing Child Public Folders Created in Outlook or OWA Since POA 2.9, Hosted Exchange Subscribers can import the child public folders hierarchy created in Outlook or OWA client to the public folders list in POA Customer Control Panel. POA 2.9 Subscriber's guide >> Working With Mail (Hosted Exchange) > Managing Public Folders > Synchronizing Child Public Folders Created in Outlook or OWA Exchange 2007 Branding Since POA 2.9, Provider and Reseller get the possibility to manually configure the brand for such Exchange services as OWA, IMAP, POP3, SMTP. The branding configuration assumes that end-users will use branded hostnames/urls (for example, yourbrand.com) and will not see the provider s or reseller's ones (for example, provider.com or reseller.com). POA 2.9 Deployment Guide >> Deploying Hosted Exchange 2007 > Deploying Hosted Exchange 2007 > Exchange 2007 Branding Integration with MessageLabs AV/AS

16 Parallels Operations Automation 2.9 Parallels Since POA 2.9, the MessageLabs Email Security service (http://www.messagelabs.com/) is supported by Exchange 2003/2007. MessageLabs Email Security service - is an integrated solution providing reliable and confident e-mail security services. This service allows you to organize secure, uninterrupted, legally compliant electronic communications to connect with customers, partners, suppliers and employees all over the world. MessageLabs Email Security service is intended for preprocessing e-mails before they reach the recipient s mail server. The e-mail traffic is redirected to MessageLabs global data centers by modifying MX records in the DNS zone. Then e-mail traffic is processed and directed to the recipient s mail servers. POA 2.9 Deployment Guide >> Deploying Messaging Services > Deploying MessageLabs Email Security Service POA 2.9 Provider's Guide >> POA Hosted Exchange > Managing Messaging Services > Managing MessageLabs Email Security Service POA 2.9 Reseller's Guide >> POA Hosted Exchange > Managing Messaging Services > Managing MessageLabs Email Security in POA POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Messaging Services > Managing MessageLabs Email Security Service MX Logic Integration POA 2.9 is able to integrate MX Logic Email Security service (http://www.mxlogic.com/) with Hosted Exchange 2003/2007. MX Logic Email Security service provides an effective and reliable protection from spam, viruses and other email threats. The e-mail traffic is retargeted to MX Logic global data centers by modifying MX records in the DNS zone. Then e-mail is processed and directed to the recipient s mail server. POA 2.9 Deployment Guide >> Deploying Messaging Services > Deploying MX Logic Email Security Service POA 2.9 Provider's Guide >> POA Hosted Exchange > Managing Messaging Services > Managing MX Logic Email Security Service Global Relay Email Archiving Integration in Hosted Exchange 2007 Since POA 2.9, Hosted Exchange 2007 can be integrated with Global Relay Email Archiving (http://www.globalrelay.com/archiver.aspx). Global Relay Email Archiving is an external e-mail archiving and storage service, which captures, serializes, time-dates and indexes customer's e-mail messages and stores them securely in the service provider's data centers.

New Features Overview 17 POA 2.9 Deployment Guide > Deploying Messaging Services > Deploying Global Relay Email Archiving Service POA 2.9 Provider's Guide > POA Hosted Exchange > Managing Messaging Services > Managing Global Relay Email Archiving Service POA 2.9 Reseller's Guide > POA Hosted Exchange > Managing Messaging Services > Managing Global Relay Email Archiving Service POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Messaging Services > Managing Global Relay Email Archiving Service Nested Public Folders Since POA 2.9, a Subscriber is able to create the so-called child public folders or subfolders. The child public folder is a folder created within already existing public folder. For parent public folders, the displayed used size is a sum of the parent folder's own size and the size of all nested subfolders. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Creating Public Folder > Creating Child Public Folder POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Creating Public Folder > Deleting Child Public Folder Relay Contacts Since POA 2.9, a Subscriber is able to assign an e-mail address based on his/her e-mail domain to a contact. The messages sent to that e-mail address will be forwarded to the contact's external e-mail address. Several e-mail addresses can be assigned to the contact and a Subscriber can set up the primary one. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Contacts > Adding New Contact POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Contacts > Adding E-Mail Addresses to Contact Sender Restrictions for Mail-Enabled Public Folders Since POA 2.9, a Subscriber is able to configure who can post messages to the mailenabled Public Folder: Everyone (default)

18 Parallels Operations Automation 2.9 Parallels Members of Subscriber s Exchange organization only POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Creating Public Folder POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Public Folder > Configuring Public Folder Mailbox Permissions Management in Hosted Exchange 2007 Now a Subscriber can grant the following mailbox permissions to the Exchange users: Send Permissions: Send On Behalf Of. Mailbox/Distribution List user is able to send messages on behalf of another mailbox user. Send As - Mailbox/Distribution List user is able to send e-mail messages as another mailbox user. With the Send As permission, the recipients of a message cannot identify whether the message was sent by the mailbox owner or another user that has been granted the Send As permission. Mailbox Permission: Full Access permission - A user can log on to the mailbox of another user and gain access to the entire mailbox content, read, move and delete messages. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Mailbox > Managing Mailbox Permissions "Send As" Permission to Distribution Lists in Hosted Exchange 2007 Now a Subscriber can grant the Send Permissions to the Exchange mailbox/distribution list user, so the user can send messages on behalf of or as the Distribution List in which these permissions are configured. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Managing Distribution Lists > Configuring Distribution List Permissions "Send As" Permission to Mail-Enabled Public Folders in Hosted Exchange 2007 Now a Subscriber can grant the Send Permissions to the Exchange mailbox/distribution list user, so the user can send messages on behalf of or as the Mail-Enabled Public Folder in which these permissions are configured. POA 2.9 Subscriber's Guide > Working with Mail (Hosted Exchange) > Configuring Public Folder > Managing Public Folder Permissions > Configuring Send Permissions

New Features Overview 19 Automated Configuration of Exchange 2007 Branding Starting from POA 2.9, Provider and Resellers can configure a branding from POA Control Panel for the following Exchange 2007 Services: Autodiscover Protocols (OWA, Outlook, ActiveSync) SMTP Authentication SMTP POA 2.9 Provider's Guide >> Marketing Operations > Branding in Parallels Operations Automation > Branding Exchange POA 2.9 Reseller's Guide >> Marketing Operations > Branding in Parallels Operations Automation > Branding Exchange POA 2.9 Deployment Guide >> Deploying Hosted Exchange 2007 > Exchange 2007 Branding POA 2.9 Deployment Guide >> Deploying Hosted Exchange 2007 > POA-Related Installation Steps > Configuring Exchange 2007 Branding Application Hosting Open-Xchange Integration Since POA 2.9, integration with Open-Xchange is supported. Open-Xchange is integrated with POA by means of the APS. Important! Open-Xchange requires POA Qmail Hosting Module where the LDAP and WHOSON servers are mandatory. Thus, if POA Qmail Hosting Module without the LDAP and WHOSON servers is used, this module must be upgraded. POA 2.9 Deployment Guide >> Deploying Application Hosting POA 2.9 Provider's Guide >> Application Hosting POA 2.9 Reseller's Guide >> Application Hosting POA 2.9 Deployment Guide >> Deploying Application Hosting > Deployment Scenarios > External Environment (Open-Xchange)

20 Parallels Operations Automation 2.9 Parallels APS Catalog Support Since POA 2.9, provider has a possibility to use external APS catalog (http://apscatalog.com/) or organize a local one that would serve as a single repository for all APS-packaged Applications in POA User Interface. APS catalog provides convenient access to the available Applications sorted by categories and has the search capabilities. POA Provider's Guide >> Application Hosting > Working With APS Catalog Access URL Format for Hosted Applications Is Improved Since 2.9, POA provides a natively branded format of customers' Access URLs to provisioned applications. The Access URLs are consolidated from the application name (customizable at provider/reseller level), the Company name of the subscribed customer, and the domain name under which the service is branded (chosen by provider/reseller) in the following format: http://crm.company.domain.com. POA Provider's Guide >> Application Hosting > Creating Resource Type on Basis of "Application" Resource Class POA Provider's Guide >> Application Hosting > Creating Service Template > Customizing Application Access URL Template Settings

New Features Overview 21 Support of APS 1.1 for SiteApplications Starting from POA 2.9, APS 1.1 is supported for SiteApplications (see the What's new in APS v1.1 document at http://www.apsstandard.org/isv/documentation/ to obtain the information about the changes in APS 1.1). POA Provider's Guide >> Application Hosting > Managing Applications POA Subscriber's Guide >> Working with Web Applications VPS Hosting Separated VPS Traffic Accounting Besides the already existing Aggregated accounting method where VPS incoming and outgoing traffic was calculated jointly, the new Separated method is added since POA 2.9 allowing to calculate the incoming and outgoing traffic separately. POA 2.9 Provider's Guide >> VPS Hosting in POA > Managing VPS > VPS Traffic Usage Accounting Methods POA 2.9 Reseller's Guide >> VPS Hosting in POA > VPS Traffic Usage Accounting Methods

C H A P T E R 2 Functional Changes Windows Shared Hosting Support of ActivePerl 5.8 and 5.10 Since POA 2.9, the 5.8 and 5.10 versions of the Active State's ActivePerl package are supported. For details on these versions, refer to the pages of the vendor's website devoted to the 5.8 (http://docs.activestate.com/activeperl/5.8/release.html) and 5.10 (http://docs.activestate.com/activeperl/5.10/release.html) releases. Support of AWStats 6.8 Since POA 2.9, a new versions of the AWStats package is supported - AWStats 6.8. For details on this version, refer to the product webpage (http://sourceforge.net/project/shownotes.php?release_id=614684). Support of Perl as CGI Since POA 2.9, ActivePerl can run on IIS websites in two modes: as a CGI application as an ISAPI extension POA 2.9 Provider's Guide > IIS Web Hosting > Creating Service Template POA 2.9 Subscriber's Guide > Working with Domains > Managing IIS Website > Creating Microsoft IIS Website on New Webspace POA 2.9 Subscriber's Guide > Working with Webspace > Configuring Common Settings for All Websites on Webspace> Configuring IIS Websites > Enabling/Disabling ActivePerl Support Support of New Version of ODBC-PostgreSQL Driver Since 2.9, POA supports ODBC-PostgreSQL driver version 08.03.0400 (x86).

Functional Changes 23 Support of New PHP Version Since POA 2.9, POA supports PHP version 5.2.6 for Windows Shared Hosting. For details on the changes available in the specified version of PHP, refer to the PHP website page devoted to the PHP 5.2.6 (http://www.php.net/releases/5_2_6.php) release. Linux Shared Hosting Support of Apache 2.2.11 Since POA 2.9, Apache version 2.2.11 is supported. For details on this version, refer to Apache website (http://httpd.apache.org/docs/2.2/new_features_2_2.html). POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Installing Apache Web Server POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Installing Web File Manager POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Upgrading Apache Web Server from Apache 2.0 to Apache 2.2 Ability to Allow Creating Temporary Tables in MySQL Databases Since POA 2.9, providers and resellers can allow creation of temporary MySQL database tables to customers (by default, this ability is disallowed). Without this permission, customers may be unable to work with their MySQL databases using third-party applications. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Allowing Creation of Temporary Tables in MySQL POA 2.9 Reseller s Guide >> Shared Apache Web Hosting > Allowing Creation of Temporary Tables in MySQL Support of New Versions of Databases and Database Administration Tools Since 2.9, POA supports the new versions of the following database packages and database administration tools:

24 Parallels Operations Automation 2.9 Parallels PostgreSQL - version 8.1.15. For details on this version, refer to PostgreSQL website (http://www.postgresql.org/docs/8.1/static/release.html#release-8-1-15). MySQL - version 4.1.22 and 5.0.67. For details on this version, refer to MySQL website (http://dev.mysql.com/doc/refman/4.1/en/news-4-1-22.html). phpmyadmin - version 2.11.9.2. phppgadmin - version 4.2.1.

Functional Changes 25 Support of New PHP Versions Since POA 2.9, POA supports the following PHP versions for Linux Shared Hosting: PHP 4.4.9 PHP 5.2.6 For details on the changes available in the specified versions of PHP 4 and PHP 5, refer to the PHP website pages devoted to the PHP 4.4.9 (http://www.php.net/changelog- 4.php#4.4.9) and PHP 5.2.6 (http://www.php.net/releases/5_2_6.php) releases. Support of New PHP Extensions MCrypt and IMAP libraries are supported by PHP 5 (running as Apache module or in CGI mode) in Linux Shared Hosting Subscriptions. Formerly, these libraries were available under PHP 4 only. The mhash module for PHP 5 is supported; it is installed as a part of the php5-cgi RPM package. Formerly, the mhash module was supported for PHP 4 only. ioncube PHP Loader and SQLite2 for PHP4/PHP5 are supported in Linux Shared Hosting. POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Installing Apache Web Server. Ability to Disable Legacy Web Applications Support in Linux Shared Hosting Subscriptions Since POA 2.9, it is possible to disable the support of the so-called legacy web applications in POA. Legacy web applications are third-party applications still supported by POA, but not maintained (updated to newer versions, etc.) since POA 2.6.5. By disabling support of these applications, you can make the /apps/ and /applications/ directory names available for using on customers' websites. If legacy applications support is enabled (the default option), these directory names are reserved by POA for working with legacy applications. After support is disabled, legacy applications will not operate on newly created websites, including those created under existing Subscriptions. POA 2.9 Provider's Guide > Administering Applications > Managing Apache Application > Reserving Directory Names 'Apps' and 'Applications' for Customers' Usage POA 2.9 Subscriber's Guide > Working with Web Applications > Using Web Applications > Using 'Apps' and 'Applications' Directory Names for Custom Applications on Linux Webspaces

26 Parallels Operations Automation 2.9 Parallels Support of Old Linux File Manager Is Dropped In 2.9, obsolete Linux File Manager is not supported by POA. Web File Manager is to be used instead. POA 2.9 Deployment Guide >> Deploying Apache Web Hosting > Legacy File Manager to Web File Manager Transition. Linux Mail Hosting Support of Horde 3.3 and Atmail 5.5 Since POA 2.9, the following new versions of the webmail packages used by POA are supported: Horde 3.3.For details on this version, refer to Horde website (http://lists.horde.org/archives/announce/2008/000447.html). Atmail 5.5. For details on this version, refer to Atmail website (http://atmail.com/blog/2008/atmail-55-released-features-ubuntu-support-tls-and-more).

Functional Changes 27 Support of SpamAssassin 3.2.5 Since POA 2.9, SpamAssassin 3.2.5 is supported. For details on this new version, refer to the product webpage (http://spamassassin.apache.org/). Support of Courier-IMAP 4.4.1 Since POA 2.9, Courier-IMAP 4.4.1 is supported. Support of Service Users for Linux Mail Hosting Since POA 2.9, Service Users for Linux Mail Hosting are supported: When a Customer creates an E-mail Address, a Service User is created. Customer obtains an ability to add/remove E-mail Service for Service User. Login and Password of a Service User are used for accessing a Mailbox. The Service Users menu item appears in the Customer's Control Panel for the Accounts having Linux Mail Hosting Subscriptions. POA 2.9 Subscriber's Guide, Working with Mail (Qmail Hosting) > Creating E-mail Address POA 2.9 Subscriber's Guide, Working with Mail (Qmail Hosting) > Managing E-mail Addresses > Editing E-mail Address General Settings POA 2.9 Subscriber's Guide, Working with Mail (Qmail Hosting) > Managing E-mail Addresses > Managing Mailbox Support of Custom SPF Records for QMail Since POA 2.9, provider is able to customize SPF records in Qmail hosting for customer's domains instead of the default one. POA 2.9 Provider's guide >> Mail Hosting in POA > Creating "CQMail Hosting" Resource Type. LDAP Scheme Is Updated for Linux Mail Hosting Since POA 2.9, LDAP scheme is updated for Linux Mail Hosting Module. POA 2.9 Deployment Guide >> Deploying Linux Mail Hosting > Deploying Clustered Qmail Service > Installing LDAP Server > Creating Schema for Mailnames

28 Parallels Operations Automation 2.9 Parallels Mail Throttling Procedure in Linux Mail Hosting Is Improved Since POA 2.9, POA stores the statistics of users' mail throttling limit usage on the WHOSON server, instead of Qmail Shared Storage. Due to this re-organization, the process of limit usage analysis is considerably accelerated. When deploying Qmail, be aware of the RAM requirements for WHOSON server implied by the new mail throttling procedure. POA Provider's Guide >> Mail Hosting in POA > Creating "CQMail Hosting" Resource Type POA Provider's Guide >> Mail Hosting in POA > Creating Service Template for Mail Hosting > Specifying General Service Template Parameters POA Reseller's Guide >> Mail Hosting in POA > Creating Service Template for Mail Hosting > Specifying General Service Template Parameters

Functional Changes 29 Hosted Exchange Default Domain Identifier Parameter Is No Longer Mandatory for Branded Customers The Default Domain's Identifier activation parameter is not mandatory for branded customers now. If this activation parameter is skipped and customer is under a brand, the brand's domain is used as a 'Default Domain's Identifier'. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Activation Parameters. Support of X500 Addresses Now POA 2.9 does not modify existing e-mail addresses in X500 format on mailboxes (and other Exchange objects distribution lists, contacts, mail-enabled public folders) during POA provisioning. It replaces only SMTP addresses in the list of e-mail addresses assigned to Exchange objects. Ability to Enable/Disable Exchange Mailbox Management for MyCP Users Since POA 2.9 a provider is able to restrict Service Users to manage their Exchange mailboxes from My CP, that is editing properties, adding/deleting e-mail addresses and configuring forwarding. Figure 1: Configuring Exchange Manager Settings - Other Settings

30 Parallels Operations Automation 2.9 Parallels This option is system-wide. POA 2.9 Provider's guide > POA Hosted Exchange > Hosted Exchange Manager > Configuring Exchange Manager Settings. Warning Size Limit for Exchange Mailbox and Public Folder Stores In POA 2.9 a provider can specify the warning size limit of mailbox stores and public folder stores. At reaching this limit, a notification will be sent to the subscribed Stuff Member of the provider. POA 2.9 Provider's guide >> POA Hosted Exchange > Exchange Store Management > Configuring Store. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Stores. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Stores > Editing Mailbox Store Size Limit. POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Public Folder Store > Editing Public Folder Store Size Limit. Ability to View Exchange Organizations Belonging to Account Since POA 2.9, a provider can view the list of all Exchange organizations belonging to a single customer or reseller Account. The list is shown in PCC on the new subtab Exchange organizations located at Top > Operations Director > Customer Manager (Reseller Manager) > Customers (Resellers) > account name > Resources tab. POA 2.9 Provider's Guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Organizations > Viewing Exchange Organizations Belonging to Account Ability to View Mailboxes Belonging to Exchange Organization Since POA 2.9, a provider or reseller can view the list of all mailboxes belonging to a single Exchange Organization. The list is shown in PCC/RCC in the Top > Service Director > Hosted Exchange Manager > Organizations > Mailboxes tab. POA Provider's guide (Reseller's guide) >> POA Hosted Exchange > Hosted Exchange Manager > Managing Organizations > Viewing Mailboxes Belonging to Exchange Organization. BlackBerry Account Editing Changed

Functional Changes 31 Starting from POA 2.9, BlackBerry Account information editing screen is divided by two screens: Edit Owner Information Edit Activation information This change affects the following POA Account types: Customer, MyCP User. POA Subscriber's guide >> Working With Mail (Hosted Exchange) > Managing Wireless Services > Managing Blackberry Account. POA MyCP User's guide >> Managing Exchange Mailbox > Managing Wireless Services > Managing Blackberry Account. Support of New Options for BlackBerry and Good Mobile Devices Since 2.9, POA supports the following additional options for the wipe device operation: Cancelling the wipe device operation Repeating the wipe device operation in case of wipe failure POA 2.9 Provider's Guide >> Managing BlackBerry and Good Mobile Messaging Systems > Managing Accounts > Wiping Device POA 2.9 Reseller's Guide >> Managing BlackBerry and Good Mobile Messaging Systems > Managing Accounts > Wiping Device POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Wireless Services > Managing BlackBerry Accounts > Wiping Device POA 2.9 Subscriber's Guide >> Working with Mail (Hosted Exchange) > Managing Wireless Services > Managing Good Mobile Messaging Accounts > Wiping Device Support of Outbound SMTP Servers for MX Logic Since POA 2.9, provider can specify the list of outbound SMTP servers which communicate with MXLogic. Mail sent to MXLogic from other IP addresses will be blocked as spam. POA 2.9 Provider's guide >> POA Hosted Exchange > Managing Messaging Services > Managing MX Logic Email Security Service > Entering Outbound SMTP Servers for MXLogic. Wizard for Setting Hosted Exchange Activation Parameters Is Improved Since POA 2.9, the process of specifying Activation Parameters for Hosted Exchange Resource Type has been modified for more provider's convenience.

32 Parallels Operations Automation 2.9 Parallels POA Provider's Guide >> POA Hosted Exchange > Hosted Exchange Activation Parameters

Functional Changes 33 Automated Login to Microsoft OWA from CCP Is Disabled In POA 2.9, for security reasons, automated login to OWA from customer's Panel is disabled. Upon clicking on the OWA link, customer is taken to the login screen. Automated login to OWA from customer's MyCP is preserved. New User Privileges for Exchange Branding Since POA 2.9, the following privileges can be applied to POA Staff Members using Exchange branding. Change branding configuration of Exchange services - allows to edit Branding configuration of Exchange services. View branding configuration of Exchange services - allows to view Branding configuration of Exchange services. POA 2.9 Provider's guide > Marketing Operations > Branding In Parallels Operations Automation > Configuring Brand > Branding Exchange > Exchange Branding Privileges. Ability to Provide Vendor's Outlook License for Customers Since POA 2.9, provider enables Subscribers having the Outlook Access feature for their Exchange mailboxes the opportunity to choose either to use Vendor's Outlook client license or their own one. For this purpose the Outlook License for Hosted Exchange Mailboxes Resource Type is developed. After including this Resource Type in the Exchange Hosting Service Template and setting proper limit on it, the Customers will be able to turn on this functionality for their mailboxes by enabling the Vendor s Outlook license option in the mailbox properties. Using of this feature by Customers directly influence the way SPLA statistics is collected. If a Customer enables Vendor s Outlook license option, such mailbox will be counted as Standard Plus or Enterprise Plus SAL. If a Customer chooses to use own Outlook license and leaves the Vendor s Outlook license option disabled, such mailbox will be counted as Standard or Enterprise SAL. POA 2.9 Provider's guide >> POA Hosted Exchange > Creating Service Template for Hosted Exchange > Creating Outlook License for Hosted Exchange Mailboxes Resource Type POA 2.9 Provider's guide >> POA Hosted Exchange > Hosted Exchange Manager > Managing Mailbox Templates > Creating Mailbox Template

34 Parallels Operations Automation 2.9 Parallels POA 2.9 Reseller's guide >> POA Hosted Exchange > Creating Service Template for Hosted Exchange > Selecting Outlook License for Hosted Exchange Mailboxes Resource POA Subscriber's guide >> Working with Mail (Hosted Exchange) > Managing Mailbox > Creating Mailbox POA MyCP User's guide >> Managing Exchange Mailbox > Configuring Mailbox Access > Using Vendor's Outlook License Application Hosting Ability to Submit Information About Manually Installed Apache Extensions to POA Since POA 2.9, in case Apache extensions (such as Apache modules, PHP4/5 extensions, etc.) are installed on the Apache service host manually (bypassing POA), it is possible to submit information about these new extensions to POA database. This operation is called Synchronizing Extensions with Apache Service. POA 2.9 Provider's Guide >> Shared Apache Web Hosting > Configuring Apache Service > Submitting Information about Manually Installed Apache Extensions to POA

Functional Changes 35 Parallels Plesk Panel in VPS Hosting Working With DNS Hosting for Parallels Plesk Panel Domains is Improved Earlier, Customer was enforced to switch the DNS Hosting Type of Domain prior to adding the Parallels Plesk Panel Hosting on Domain. Since POA 2.9, it is no longer required to perform this operation. Additionally, the Slave DNS Hosting Resource Type is replaced by DNS Hosting Resource Type. Thus, the Slave DNS Hosting Resource Type is removed. POA 2.9 Deployment Guide >> Deploying Parallels Plesk Panel in VPS Hosting POA 2.9 Provider s Guide >> VPS Hosting in POA > Parallels Plesk Panel in VPS Hosting POA 2.9 Reseller s Guide >> Parallels Plesk Panel in VPS Hosting POA 2.9 Subscriber s Guide >> Parallels Plesk Panel in VPS Hosting Support of Parallels Plesk Panel 9.2.1 Since POA 2.9, a new version of Parallels Plesk Panel is supported - Parallels Plesk Panel 9.2.1 for Linux/Unix and Windows platforms. For details, refer to the product webpage (http://www.parallels.com/products/plesk/). Dedicated Hosting Support of Dedicated Hosting System Components for Windows-based Management Node Since POA 2.9, Dedicated Hosting system components can be installed on the Windowsbased Management Node. The managed Dedicated Hosting services, such as Partimage, Acronis True Image, and DHCP still require a Linux-based host to be installed. POA 2.9 Deployment Guide >> Deploying Dedicated Hosting > Installing POA Packages

36 Parallels Operations Automation 2.9 Parallels Support of Detecting MAC Addresses Conflict is Introduced for Dedicated Servers Starting from POA 2.9, POA assignes the Conflict status to the Dedicated Servers having the duplicated MAC addresses. It allows provider to detect and resolve problems with the duplicated MAC addresses. POA 2.9 Deployment Guide >> Deploying Dedicated Hosting > Registering Dedicated Servers in POA Ability to Use Host With Any OS for OS Image Storage Starting from POA 2.9, a provider is not required to install POA Agent on host intended for OS Image Storage, since it can have any suitable Operating System installed. POA 2.9 Deployment Guide >> Deploying Dedicated Hosting > Acronis True Image Support PA 2.9 Hardware Requirements >> Hardware Requirements > Dedicated Hosting Servers POA 2.9 Provider's Guide >> Dedicated Hosting > Managing OS Image Storages Miscellaneous Changes New System Properties Below is the list of new system properties added in POA 2.9. Case-sensitive usernames System Property controls the support of case-sensitive login names for Staff Members and Service Users. The Use PBA 4.4 URLs for CP integration System Property is added. For the proper integration of PBA Control Panels with POA, this property should be enabled if PBA of version 4.4 or higher is used. The Maximum limit for TTL System Property is added. It allows Provider or Reseller to define upper limit for TTL of DNS Records. POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Configuring System Properties POA 2.9 Reseller's Guide >> Managing Your Account > Configuring System Properties

Functional Changes 37 New Public API Methods Below is the list of new Public API methods implemented in POA 2.9. Note: To learn more about each of these methods, refer to POA 2.9 Public API Reference. Management of Accounts and Account's Staff Members pem.disableaccountmember POA 2.9 Public API Reference >> Public API Reference > Management of Accounts and Account's Staff Members > pem.disableaccountmember pem.enableaccountmember POA 2.9 Public API Reference >> Public API Reference > Management of Accounts and Account's Staff Members > pem.enableaccountmember Domains Management pem.enablednsrecord POA 2.9 Public API Reference >> Public API Reference > Domains Management > pem.enablednsrecord pem.disablednsrecord POA 2.9 Public API Reference >> Public API Reference > Domains Management > pem.disablednsrecord Webspace Management pem.apache.updatelimits POA 2.9 Public API Reference >> Public API Reference > Webspace Management > pem.apache.updatelimits pem.iis.updatelimits POA 2.9 Public API Reference >> Public API Reference > Webspace Management > pem.iis.updatelimits Exchange Management pem.exchange.addblackberry POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.addblackberry

38 Parallels Operations Automation 2.9 Parallels pem.exchange.addgoodlink POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.addgoodlink pem.exchange.adddistributionlist POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.adddistributionlist pem.exchange.adddistributionlistmembers POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.adddistributionlistmembers pem.exchange.removedistributionlistmembers POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.removedistributionlistmembers pem.exchange.removedistributionlist POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Distribution List Management > pem.exchange.removedistributionlist pem.exchange.addpublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.addpublicfolder pem.exchange.mailenablepublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.mailenablepublicfolder pem.exchange.maildisablepublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.maildisablepublicfolder pem.exchange.getrootfoldername POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.getrootfoldername pem.exchange.removepublicfolder POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Public Folder Management > pem.exchange.removepublicfolder

Functional Changes 39 pem.exchange.addcontact POA 2.9 Public API Reference >> Public API Reference > Exchange Contact Management > pem.exchange.addcontact pem.exchange.removecontact POA 2.9 Public API Reference >> Public API Reference > Exchange Contact Management > pem.exchange.removecontact pem.exchange.getsmtpfilters POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Auxiliary Methods > pem.exchange.getsmtpfilters pem.global_relay.createarchive POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.createarchive pem.global_relay.disablearchive POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.disablearchive pem.global_relay.disablearchiving POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.disablearchiving pem.global_relay.enablearchive POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.enablearchive pem.global_relay.enablearchiving POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.enablearchiving pem.global_relay.getarchive POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.getarchive pem.global_relay.getarchiverecipients POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.getarchiverecipients

40 Parallels Operations Automation 2.9 Parallels pem.global_relay.getarchiverecipientscandidates POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.getarchiverecipientscandidates pem.global_relay.retryarchiveoperation POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Global Relay Archiving Management > pem.global_relay.retryarchiveoperation pem.exchange.addmailboxwithtemplate POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.addmailboxwithtemplate pem.exchange.changemailboxtemplate POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.changemailboxtemplate pem.exchange.getmailboxtemplates POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.getmailboxtemplates pem.exchange.forcemailboxtemplatesusing POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.forcemailboxtemplatesusing pem.exchange.getoutlooklicense POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.getoutlooklicense pem.exchange.disableoutlooklicense POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.disableoutlooklicense pem.exchange.enableoutlooklicense POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.enableoutlooklicense Database Management pem.mysql.applymysqlactivationparams

Functional Changes 41 POA 2.9 Public API Reference >> Public API Reference > Database Management > pem.mysql.applymysqlactivationparams IIS Management pem.iis.grantauthorizedwebaccess POA 2.9 Public API Reference >> Public API Reference > IIS Management > IIS Website Users Management > pem.iis.grantauthorizedwebaccess pem.iis.revokeauthorizedwebaccess POA 2.9 Public API Reference >> Public API Reference > IIS Management > IIS Website Users Management > pem.iis.revokeauthorizedwebaccess pem.iis.getauthorizedwebaccessdomainsforuser POA 2.9 Public API Reference >> Public API Reference > IIS Management > IIS Website Users Management > pem.iis.getauthorizedwebaccessdomainsforuser pem.iis.getauthorizedwebaccessusersfordomain POA 2.9 Public API Reference >> Public API Reference > IIS Management > IIS Website Users Management > pem.iis.getauthorizedwebaccessusersfordomain SharePoint Management pem.sharepoint.createsharepointsite POA 2.9 Public API Reference >> Public API Reference > SharePoint Management > pem.sharepoint.createsharepointsite pem.sharepoint.deletesharepointsite POA 2.9 Public API Reference >> Public API Reference > SharePoint Management > pem.sharepoint.deletesharepointsite pem.sharepoint.getavailablesharepointsitetemplates POA 2.9 Public API Reference >> Public API Reference > SharePoint Management > pem.sharepoint.getavailablesharepointsitetemplates pem.sharepoint.addsharepointuser POA 2.9 Public API Reference >> Public API Reference > SharePoint Management > pem.sharepoint.addsharepointuser pem.sharepoint.removesharepointuser

42 Parallels Operations Automation 2.9 Parallels POA 2.9 Public API Reference >> Public API Reference > SharePoint Management > pem.sharepoint.removesharepointuser Application Management pem.aps.getapplicationinstanceinfo POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.getapplicationinstanceinfo pem.aps.getapplicationinstanceurl POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.getapplicationinstanceurl pem.aps.getpackageinfo POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.getpackageinfo pem.aps.installapplicationinstance POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.installapplicationinstance pem.aps.installpackage POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.installpackage pem.aps.uninstallapplicationinstance POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.uninstallapplicationinstance pem.aps.uninstallpackage POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.uninstallpackage pem.aps.updateapplicationinstance POA 2.9 Public API Reference >> Public API Reference > Application Management > pem.aps.updateapplicationinstance External System Management pem.registerexternalsystem

Functional Changes 43 POA 2.9 Public API Reference >> Public API Reference > External System Management > pem.registerexternalsystem pem.unregisterexternalsystem POA 2.9 Public API Reference >> Public API Reference > External System Management > pem.unregisterexternalsystem pem.getexternalsystemlist POA 2.9 Public API Reference >> Public API Reference > External System Management > pem.getexternalsystemlist pem.setexternalsystemconfig POA 2.9 Public API Reference >> Public API Reference > External System Management > pem.setexternalsystemconfig Changed Public API Methods Below is the list of Public API methods changed in POA 2.9. Note: To learn more about each of these methods, refer to POA 2.9 Public API Reference. Management of Accounts and Account's Staff Members pem.addaccountmember POA 2.9 Public API Reference >> Public API Reference > Management of Accounts and Account's Staff Members > pem.addaccountmember pem.promotetoreseller POA 2.9 Public API Reference >> Public API Reference > Management of Accounts and Account's Staff Members > pem.promotetoreseller Subscriptions Management pem.activatesubscription POA 2.9 Public API Reference >> Public API Reference > Subscriptions Management > pem.activatesubscription Domains Management pem.adddomain

44 Parallels Operations Automation 2.9 Parallels POA 2.9 Public API Reference >> Public API Reference > Domains Management > pem.adddomain pem.addsubdomain POA 2.9 Public API Reference >> Public API Reference > Domains Management > pem.addsubdomain pem.adddnshosting POA 2.9 Public API Reference >> Public API Reference > Domains Management > pem.adddnshosting Exchange Management pem.exchange.changeprimaryemailaddress POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Auxiliary Methods > pem.exchange.changeprimaryemailaddress pem.exchange.addemailaddresses POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Auxiliary Methods > pem.exchange.addemailaddresses pem.exchange.removeemailaddresses POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Auxiliary Methods > pem.exchange.removeemailaddresses pem.exchange.addmailbox POA 2.9 Public API Reference >> Public API Reference > Exchange Management > Exchange Mailbox Management > pem.exchange.addmailbox Branding Management pem.branddomain POA 2.9 Public API Reference >> Public API Reference > Branding Management > pem.branddomain Support of Multiple AD Instance in Account Management AD Plug-in Since POA 2.9, Account Management Active Directory Plug-in supports multiple Active Directory instances.

Functional Changes 45 Ability to View/Edit Underlying Resource Type Values in Service Template Since POA 2.9, it is possible to proceed from the Service Template management page directly to the settings of the underlying Resource Type. By clicking on the resource name on the Resources tab of the Service Template, you proceed to the resource management page where you can view or edit the Resource Type parameters. Changes applied to the Resource Type values do not affect the services already provisioned on the basis of the current Service Template. POA 2.9 Provider's Guide >> Managing Service Templates > Editing Resources and Limits for Service Template POA 2.9 Reseller's Guide >> POA-Related Steps in Creating Service Plan > Configuring Service Template > Editing Resources and Limits for Service Template Help & Support Menu Is Available for MyCP Users Since POA 2.9, MyCP users will be able to use Help & Support menu. By clicking on the Help & Support link, a user will be moved to the screen with the following links: Trouble Ticketing Questions & Answers Documentation Downloads

46 Parallels Operations Automation 2.9 Parallels These links are customizable at provider's level and will lead to the URLs specified at Top > System Director > Configuration Manager > System Properties > MyCP tab of the Provider Control Center. POA 2.9 MyCP User's Guide >> Help & Support POA 2.9 Provider's Guide >> Managing Accounts > Configuring Customer Control Panel > Configuring MyCP Settings. New Activation Parameters to Regulate Automatic Provisioning of Plesk Sitebuilder Since POA 2.9, a new Activation Parameter is introduced in the User in Plesk Sitebuilder Resource Type, both for Linux and Windows Shared Hosting. Depending on the value of the Provision Parallels Plesk Sitebuilder for Linux/Unix site automatically upon provisioning of Apache website parameter (yes/no) or Provision Parallels Plesk Sitebuilder for Windows site automatically upon provisioning of IIS website (yes/no), a Plesk Sitebuilder site is or is not automatically created for each new domain added to a Subscription. Formerly, Plesk Sitebuilder sites were autoprovisioned as follows: In Windows Shared Hosting Subscriptions autoprovisioned for each new IIS website, In Linux Shared Hosting Subscriptions never provisioned automatically. POA 2.9 Provider's Guide >> Plesk Sitebuilder for Linux/Unix Hosting in POA > Providing Plesk Sitebuilder for Linux/Unix Hosting > Creating Resource Type POA 2.9 Provider's Guide >> Plesk Sitebuilder for Windows Hosting in POA > Providing Plesk Sitebuilder for Windows Hosting > Creating Resource Type POA 2.9 Reseller's Guide >> Plesk Sitebuilder for Linux/Unix Hosting in POA > Enabling/Disabling Automatic Creation of Plesk Sitebuilder Websites in Subscription POA 2.9 Reseller's Guide >> Plesk Sitebuilder for Windows Hosting in POA > Enabling/Disabling Automatic Creation of Plesk Sitebuilder Websites in Subscription

Functional Changes 47 New Activation Parameter for DNS Hosting Resource Type Is Introduced In POA 2.9, the new Auto host domain Activation Parameter for the DNS hosting Resource Type is introduced. When Auto host domain is set to Yes (the default value), POA automatically provisions DNS hosting for domains in the following cases: When a hosting service is added to a domain using the pem.bindservicestodomain Open API method During the Subscription upgrade or migration using the pem.(upgrade/migrate)subscription Open API method When a domain together with a hosting service is added using the pem.adddomain Open API method Note: All these methods may be called by PBA or any other billing solution during automatic service provisioning. When the parameter is set to No, POA does not automatically provision DNS hosting in these cases. POA Provider's Guide >> Managing Domains > Administering Domain > Managing DNS > DNS Hosting in POA > Creating Resource Type for DNS Hosting POA Provider's Guide >> Managing Domains > Administering Domain > Managing DNS > DNS Hosting in POA > Creating Service Template for DNS Hosting

48 Parallels Operations Automation 2.9 Parallels Domain Parking Provisioning Scheme Is Improved Since POA 2.9, the formerly used Welcome page URL parameter is removed from the Domain Parking Resource Type Activation Parameters. The IP address for the parked domain is automatically obtained from the Domain Parking service properties. POA customers see the parked domain URL in the same format as before - http://myparkeddomain.com (where myparkeddomain.com is the name of the parked domain). POA Provider's Guide >> Domain Parking Hosting > Creating "Parked Domains" Resource Type POA Provider's Guide >> Domain Parking Hosting > Creating Service Template for Domain Parking Hosting POA Reseller's Guide >> Domain Parking Hosting > Creating Service Template for Domain Parking Hosting Resource Usage Statistics Representation Is Improved for Customer Control Panel Since POA 2.9, when resource list is sorted by resource name on the Resource Usage screen in CCP, resources are represented in the tree-like form. POA 2.9 Subscriber s Guide >> Monitoring and Reporting > Monitoring Resource Usage POA DNS Improvements 1 In POA 2.9, after disabling a domain, its DNS configuration settings are disabled as well and can not be modified both by provider or the domain owner (in case if the domain belongs to reseller or customer). Provider's guide >> Managing Domains > Administering Domain > Disabling/Enabling Domain. Provider's guide >> Managing Domains > Administering Domain >Managing DNS > Creating DNS Records. Subscriber's guide >> Working With Domains > Managing DNS Service > Managing DNS Records. 2 If a Subscription contains a DNS hosting Resource Type, after the Subscription is disabled, the DNS records for domains provisioned on this resource are deactivated as well. Formerly, after disabling a Subscription, customer websites remained fully functional (the DNS records remained resolvable by POA name servers).

Functional Changes 49 POA 2.9 Provider's Guide >> Managing Accounts > Operating Resellers and Customers > Managing Subscriptions > Disabling Subscription. POA 2.9 Reseller's Guide >> Managing Customers > Managing Subscriptions > Disabling Subscription.

50 Parallels Operations Automation 2.9 Parallels Certificates Management Is Improved in CCP In POA 2.9 several improvements were made regarding certificates management in CCP: Certificates management is moved under the My Account menu. The installation Wizards of certificates into apache webspace and IIS website are combined into one. The interface of Wizards for generating Self-signed certificate and signed certificate request is improved. POA 2.9 Subscriber's Guide >> Getting Started > Configuring SSL Connection to Websites. POA 2.9 Subscriber's Guide >> Working with Domains > Website > Managing IIS Website > Using SSL on IIS Website. POA 2.9 Subscriber's Guide >> Working with Webspace > Configuring Common Settings for All Websites on Webspace > Using SSL on Apache Webspaces New Privileges for Managing MyCP Users There are two Privileges intended for managing MyCP users: Service Users Management View - view users/user properties; Manage - add/remove users, change user properties (except password); Admin - Manage + change users' passwords. Login as to MyCP (enabled/disabled) - allows to login to MyCP from PCC, RCC or CCP. The login as link appears in the Service Users screen of PCC/RCC/CCP. POA 2.9 Provider's/Reseller's guide >> Managing Accounts > Configuring Customer Control Panel > Configuring MyCP Settings. SiteBuilder and IMP Webmail Client Open in the Same Language As Used in CCP Since POA 2.9, when a Subscriber logs in to SiteBuilder or IMP webmail client from CCP, the locale of these applications will be the same as used in CCP. POA 2.9 Deployment Guide >> Deploying Plesk Sitebuilder for Linux/Unix > Installing Plesk Sitebuilder. POA 2.9 Deployment Guide >> Deploying Plesk Sitebuilder for Windows > Creating Plesk Sitebuilder for Windows Administrator.

Functional Changes 51 POA 2.9 Subscriber's Guide >> Working with Mail (Qmail Hosting) > Managing Web Mail. The "Enable password picking protection" System Property Is Renamed In POA 2.9, the name of Enable password picking protection system property was changed to Password brute force attack protection. POA 2.9 Provider's Guide >> Managing Accounts > Configuring Your Account > Configuring System Properties POA 2.9 Reseller's Guide >> Managing Your Account > Configuring System Properties

C H A P T E R 3 Fixed Issues Hosted Exchange Bug#263643 MX logic GUI validator does not allow to enter real MX Account name. Bug#258513 Tasks for processing wipe requests for Blackberry devices fails Bug#427947 Hosted Exchange SPLA reporting changed and POA should be updated Bug#253230 Task "Collect diskspace usage for service" often fails with error "The remote procedure call failed" Bug#270416 Task "Create user 'xx' in the 'LDAP" fails when company name has double space Bug#424857 Can't install Exchange2007POP3 package. Bug#260431 [OpenAPI] pem.exchange.createmailbox should have an additional parameter Bug#261992 Incorrect SKU "9MD-00011" is shown for "Hosted Exchange Basic SAL" in SPLA Reports. Bug#263100 POA uses mask to disable registrar status Bug#264390 task Remove system contact failed Bug#265425 POA 2.8 Upgrade rewrites custom SPF records on domains Bug#268340 Exchange provisioning fails if RSG is created for active Exchange DB Bug#269896 OWA autologin should be forbidden from CCP Bug#269897 OWA autologin should be forbidden from CCP Bug#272055 Postini Notifications are not enabled at sublevels Bug#424406 how to disable Public Folder Store for provisioning Bug#269373 Can not import Distribution Lists: validation errors Bug#269491 Can not import Distribution Lists: validation errors Bug#429188 win-sv(prod Env) - Collect diskspace task is very slow. Bug#263004 Postini task fails with error "You don't have authorization to set out_at_notify_on" Bug#265931 [MX Logic] It's impossible to prevent adding customer's domain name to target DNS in MX records Bug#267381 All tasks Set public folder quotas for domain service fail Bug#267615 POA allows to two dots in email address Bug#268540 Parent folder path has unexpected value

Fixed Issues 53 Bug#269325 Task 'Migrate mailbox to Exchange 2007' fails with error IDL:omg.org/CORBA/TIMEOUT:1.0 Bug#271118 Task 'Migrate mailbox to Exchange 2008' fails with error IDL:omg.org/CORBA/TIMEOUT:1.0 Bug#264708 It is not clear in UI, why domain's registrar status is not changed - domains UI hides the reason. Bug#272274 mailboxes stuck in creating Bug#425240 Exchange Branding: Outlook of provider's mail users goes to reseller's CAS serves. Bug#267914 Task "Grant permissions for mailbox" fails with error "Invalid parameter permissions count 0 at invoke procedure Exchange2007ProviderEx.SetMailboxPermissions" Bug#268130 Task "Grant permissions for mailbox" fails with error "Invalid parameter permissions count 0 at invoke procedure Exchange2007ProviderEx.SetMailboxPermissions" Bug#262623 Some libs and binaries were not copied to spare MBX backend server withing Failover Cluster during installing/upgrading of package 'Exchange2007Mailstore' Bug#263724 Checkbox "Synchronize Service User's login with primary e-mail address" does not work in CCP Bug#263728 Blackberry tasks fail inappropriately Bug#264404 Public Folder limit is default when set 0 Bug#266431 Postini activation error Bug#270234 [Transition 2003 to 2007] Mailbox accounts are excluded from all address lists during mailbox upgrade to Exchange 2007 Bug#270716 Customer is able to see all users in offline address book in Outlook Bug#271090 Customer is able to see all users in offline address book in Outlook Bug#424526 Task "Mail-enable public folder" not reenterable Bug#422327 PF permissions assignment task does not fail in case of non-existent objects error Bug#424645 MessageLabs: updatereguserlist: Internal error: Both email lists are empty Bug#430373 Fatal error when adding mailbox to service user. Bug#256667 Task failed because one of the CAS servers is down, but another CAS in NLB is running Bug#266451 POA uses duplicated MXLogic organization name Bug#267275 SharePoint admin does not need MXLogic protection Bug#425022 MXLogic; Organization for subscription with id = 1001302 as already created Bug#263003 POA down with core Bug#264601 It's impossible to upsell MXLogic advanced security protection without subscription migration

54 Parallels Operations Automation 2.9 Parallels Bug#265936 More attempts for tasks 'Wait for objects are replicated' required Bug#266442 POA block provisioning of MXLogic for customers with "VT" state Bug#426898 Placeholder for username for OUTLOOK_SETTINGS.2007.INFO.HTML localization keyword Bug#268484 Provisioning of 2 Exchange domain service per subscription fails Hosted Dynamics CRM Bug#425442 Allowed length of address line for CRM users less then allowed length for System Users. Bug#269768 Custom login option should be hidden when the setting is disabled in System Properties Bug#424120 Disabled MsCRM organization does not allow to remove subscription Bug#422765 Workflows tasks are stuck in status "Waiting" Bug#426994 Can't create CRM organization: Duplicate key violates unique constraint Bug#271901 Can not remove MSCRM hosts from POA

Fixed Issues 55 Windows Shared Hosting Bug#263811 FrontPage support warning shown even if resource is hidden Bug#264211 POA UI should not allow to configure location "wwwroot/../????" for site Bug#264790 Inproper edit page for ASP.NET options on webspace Bug#266625 no 'Physical hosting (IIS)' RT in the subscription, but 'IIS Website' is present in services list for SU Bug#422509 Webspace cannot be deleted Bug#261725 SiteBuilder Provisioning has to be optional Bug#423638 Creation of sites from POA is impossible after Sitebuilder upgrade to 4.5. system exception, ID 'IDL:omg.org/CORBA/UNKNOWN:1.0' TAO exception, minor code = 0 (unknown location; unspecified errno), completed = NO Bug#263687 DNS records are still in DB after subscription removal Bug#246559 [WFM] Down-level login name should not be shown for pool and anonymous users Bug#261079 OpenAPI methods to create WSS sites and to add/revoke access for service user to WSS site Bug#261913 WSH PHP - access to session_save_path is required for some applications Bug#262779 Windows hosting 50x errors in IIS7 Bug#262803 Task Create virtual web server fails Bug#264254 failed AWStats task Bug#266406 Immediate restart service LocalSMTP task failed Bug#266414 POA unable to edit file "C:\WINDOWS\system32\inetsrv\fcgiext.ini" Bug#270713 Deadlock detected when perform iis_impl::provide method Bug#271714 [WinMN][OpenAPI] pem.setresourcetypelimit : Transaction was deadlocked on lock resources with another process and has been chosen as the deadlock victim Bug#271900 [WinMN][OpenAPI] pem.setresourcetypelimit : Transaction was deadlocked on lock resources with another process and has been chosen as the deadlock victim Bug#423846 AWstats stopped updating after March 5 upgrade to 2.8 Bug#429135 WinFileManager errors when page is not loaded completely Bug#263276 awstats in statistics and analysis not showing as installed Bug#263313 SSL Certificates - Clipboard Method not working Bug#264380 Task Delete virtual directory from virtual web server failed Bug#269654 Application pools are terminated unexpectedly with the process exit code '0x80'. Bug#263124 It is possible to set "/" location for IIS site

56 Parallels Operations Automation 2.9 Parallels Bug#254069 It should not be possible to remove domain used for instant access at customer's webspaces Bug#255167 Create virtual directory fails with not completely clear error Bug#263757 Sharepoint Help does not work Bug#266641 Exclusive App Pool consumption set incorrectly Bug#268299 SharePoint Sites ST can be provisioned with empty value of 'FQDN of AD domain used for provisioning' Bug#426004 Administrator of Sharepoint may configure security settings for users from any domain Bug#262192 Task "Remove SPS user account" failed (52.24_hotfix05) Bug#269493 can not assign sharepoint for service user Bug#271942 can not assign sharepoint for service user Bug#264186 CSR generation issue? Bug#269307 task Providing Windows File Manager fails Bug#265650 Edit service user button doesn't work under Firefox Bug#270225 CCP is slow when account has many subscriptions and/or domains Bug#426424 Access permissions on IIS server allow to create folders/files using ASP script. Bug#242169 User repository is not an option when installing certificate Bug#268382 Can not access filemanager from cp Bug#258521 DotNetNuke (legasy app.) can't be installed from CCP, get "Object does not exists in system" error Bug#423127 MSSQL database page in CCP stopped showing the 'External hostname' parameter after 2.8 upgrade Bug#425300 MSSQL database page in CCP stopped showing the 'External hostname' parameter after 2.8 upgrade Bug#227538 request for ability to EDIT database configuration through CP Bug#430127 SQLWebDataAdministrator gives Application for databases management hasn't been installed Bug#431622 MSSQL 2005 Active/Active Cluster additional configuration should be performed? Bug#264091 "Application for databases management hasn't been installed" -- SQLWebDataAdministrator is installed wrong way? Bug#249898 No option for MS Access if there is no any existing DB. Bug#429819 PEM network share isn't restoring properly? Bug#256030 When delete dsn in "deleting" state unforeseen error occured

Fixed Issues 57 Linux Shared Hosting Bug#266851 Disallow changing webspace properties option does not work Bug#428085 POA locale should be used during login to webalizer Bug#245687 mod_frontpage couldn't be uninstalled Bug#262975 Bug: php5 cgi rpm Bug#263151 session.save_path directory permissions for PHP5 changed in POA 2.8 Bug#267444 There no entry about.pemhtaccess in /usr/local/pem/etc/apache/httpd.conf_pem Bug#427810 POA locale should be used during login to webalizer Bug#261812.pemhtaccess is ignored in protected directory if.htacess exists Bug#265027 Core dump after run of task "Register Plesk Sitebuilder SiteOwner" Bug#238276 Customers shouldn't have ability to delete site thow Linux Sitebuider Bug#270230 [SB] CCP is slow when account has many subscriptions and/or domains Bug#428872 "Plesk Sitebuilder not scheduled for installing" error under specific conditions Bug#265250 apache provisioning fails with SQL error Bug#263194 Logparser does not work after upgrade to 2.8 Bug#264488 logparser fails with time_t error Bug#430295 error logs are missing in /etc/logrotate.d/pem Bug#249133 PEM can go to state when "crypt" calls return wrong data Bug#250798 HTTPS management should be disabled. Bug#255369 URL Forwarding do not pass filename in forwarded URL Bug#263742 Adding FTP user leads to ownership changes for website folder(s) and site does not work Bug#264118 Task "Remove LFA from webspace on ProFTPD service" failed: IDL:omg.org/CORBA/BAD_OPERATION:1.0 Bug#264794 Task "Dump for Apache SSL Proxy service" fails with "CORBA/TRANSACTION_ROLLEDBACK" error Bug#266500 Tasks "Dump all hosting configs on service with ID xxx" fail Bug#266714 Task "Dump for Apache SSL Proxy service" fails with error ''IDL:omg.org/CORBA/TIMEOUT:1.0' TAO exception" in 2.8 HF2 Bug#266825 webfilemanager changes upload files to lowercase Bug#268433 Unable to destroy subscription Bug#268503 provisioning always failed to create new reseller Bug#269663 FTP/WebFM/Log Management login issues Bug#269664 Unable to destroy subscription Bug#270151 provisioning always failed to create new reseller

58 Parallels Operations Automation 2.9 Parallels Bug#270497 POA moves domains between apache webspaces in wrong way Bug#270570 POA moves domains between apache webspaces in wrong way Bug#423161 upgrade fails Bug#423467 Tasks "Preparing document root and website structure" are failing periodically due to missing subdomain service Bug#423611 Tasks "Change user for virtual host on ProFTPD service" are failing in POA Bug#423889 Website URL is created with extra 'www' prefix in Urchin configuration Bug#428082 Tasks "Change user for virtual host on ProFTPD service" are failing in POA Bug#428084 upgrade fails Bug#429319 Sites are not distributed between Web File Manager services Bug#429328 Number of accounts per Web File Manager server is not taken into account during provisioning Bug#429809 [53.43_hotfix03 > 54.22] Task that installs service-webfilemanager-1.0-39 fails Bug#262438 The applications folder can't be used on Apache websites Bug#264089 Proftpd unable to resolve uid for apache user and gid root group Bug#260142 There is no imap support in php5-cgi Bug#260930 Mcrypt module required for php5-cgi Bug#263888 mhash module support for PHP5 Bug#264687 Ability select php interpreter for.php files Bug#427061 FTP service vulnerability Bug#269076 FTP/WebFM/Log Management login issues Bug#264065 Problem with creating sitebuilder for some customers Bug#260210 Default domain couldn't be configured for ProFTPD domain service Bug#425594 domain is not switched to exclusive IP in DNS after switching webspace from shared Bug#261910 separate php-mysql libraries for PHP5 and MySQL5 Bug#270223 CCP is slow when account has many subscriptions and/or domains Bug#425035 Domain parking does not work if PHP setting 'error_reporting' is set to E_ALL Bug#261934 mysql provisioning bug Bug#263010 customer requires php mysql5 libraries Bug#270008 MySQL5-5.0.51a-2 upgrade fails Bug#262688 A lot of database tasks "Remove database access host" were scheduled Bug#429817 MySQL user given system wide access

Fixed Issues 59 VPS Hosting Bug#425495 [VZ3 Win]IP address is added to VPS config but not applied to VPS Bug#423255 POA tasks are not being processed Bug#268439 Incorrect order of installation templates in ct, vzwin templates missing dependencies Bug#423253 Tasks Report raw traffic usage by dedicated VPSs always fail Bug#426947 Tasks "Install set of VZTemplates on VPS HW node" fail Bug#432209 Error on log-in hassubscriptionaccessrestrictions Bug#260233 Customer is able to install Virtuozzo Application Templates from VZPP even though he have no such resources in the Subscription Bug#264931 upgradesubscription for container if capacity VPS Number per HW node is over Bug#267308 "failed to register VPS, reason: OS template not registered" Bug#423249 upgradesubscription for container if capacity VPS Number per HW node is over Bug#261802 It is not possible to create VPS with redhat-9 OS template Bug#265455 configurable firewall enabling for VPS creation Bug#266631 [VZ3 Win]IP address is added to VPS config but not applied to VPS Bug#267648 Tasks Report raw traffic usage by dedicated VPSs always fail Bug#267683 Task 'pem.activatesubscription' was not executed for VPS subscription Bug#267946 Backup of Lin VPS fails. 307 : Message processing was terminated because timeout was reached waiting for a response Bug#270143 Incorrect License state is set to HW node. Bug#270147 VPSManager keeps dying Bug#271885 VZ License shecker should be more specific. Bug#422150 VPS container doesn't start after migration Bug#423244 Task 'pem.activatesubscription' was not executed for VPS subscription Bug#423256 Incorrect License state is set to HW node. Bug#424081 Wrong order of vzpem-webfilemanager-as4 template installation during simultaneous installation of 53.43_hotfix01 and 53.43_hotfix04 Bug#427062 Bandwidth for outgoing VPS traffic does not work Bug#262716 External/internal IP mess on Linux shared hosting VZ4.0 Bug#262451 Customer CP: VPS Management link freezes Bug#262586 Cannot migrate VPS from vz4 to vz4 Bug#262644 Unable to delete node3 from POA Bug#263096 Backup of Lin VPS fails. 307 : Message processing was terminated because timeout was reached waiting for a response

60 Parallels Operations Automation 2.9 Parallels Bug#263921 VPS Manager malfunction: getprotobyname: 24 Too many open files (Fatal) Bug#263966 Installation of Windows Plesk-8.6.0.4 VZ template failed. Dependencies not satisfied in container. Bug#264068 Disk Space Sub Limit is not propogated to QoS Diskspace hard limit Bug#264073 [VZ3] Remove backup task does nothing Bug#265460 VPSManager takes 100% CPU if unexpected answer is reveived from SVE Dedicated Hosting Bug#263808 Only one IP pool can be attached to RT "Dedicated Servers" Bug#251153 Server with several network cards can be registered more than once Bug#251171 After grabbing host must return to the mode it was before Bug#261303 dedicated server can be added twice Bug#263822 [Dedicated] strange message shown in CCP on host removal when there are no available IP address Bug#264514 log rotation should be turned on for boot image Bug#268900 Dedicated hosting must work on WinMN Bug#263532 [Acronis] SMB storage is accessible from Acronis Server host, but Check Access fails Bug#263567 [Acronis] task 'update OS image' failed: system exception, ID 'IDL:omg.org/CORBA/UNKNOWN:1.0' Bug#263807 OS reinstall failed: server isn't booted to maintenance mode Bug#251164 Partition allocation check with sfdisk is too tough Game and Voice Hosting Bug#426620 Cannot subscribe customer to Game Hosting - system exception

Fixed Issues 61 Linux Mail Hosting Bug#262939 Ability to manage LDAP servers is not protected by previlege. Bug#265383 Default SPF record set to providers domain name is incorrect Bug#271929 Can not enable Qmail on Provider's subdomain if parent domain has Exchange mail hosting enabled Bug#422419 domain can't be deleted from POA Bug#430880 getemailinfo: invalid email -- strange error in qmail log Bug#429071 Forwarding tab is missing for some mail accounts, while resource limit for this feature is Unlimited Bug#266587 TLS stopped working for IMAP and POP3 in Qmail after 2.8 hotfix02 installation Bug#270421 suspectiuos default entity in Webmail for all domains mailboxes Bug#271047 suspectiuos default entity in Webmail for all domains mailboxes Bug#271059 Webmail login does not work for 'webmail.yourdomain' Bug#424029 inittimeout client option may lead to whoson and qmail-smtpd segfaults Bug#428627 QMail Branding Bug#267769 Qmail tasks 'Add mailname' or 'Set login' fail with error: 'Mailname does not exist' Bug#268478 Missing whoson IP in /etc/whoson.conf Bug#255973 [doc] How to enable mail logs for courier imap and pop3 Bug#261441 Qmail with LDAP deliver messages locally Bug#261893 Webmail ID is not retained after upgrade/downgrade Bug#262375 "Mail forwardings" usage is negative - Upgrade procedure needed Bug#262754 Not possible to enable qmail on domain if resource "Mail hosting" is reached Bug#263846 Qmail is not enabled on domain if option "Allow to use services from different subscriptions on domain" enabled Bug#264456 taskaddservedbyattribute would fail on relatively large qmail hostings Bug#265434 Autologin into webmail does not work for mailboxes with ecrypted password Bug#265876 Qmail hosting is being created with zero webmail id option Bug#266117 imap/pop3 auth doesn't work after courier upgrade Bug#266759 Webmail does not work for <all domains> mailboxes Bug#268365 openldap works slowly Bug#269921 Incorrect rewrite rules for clustered IMP webmail Bug#270228 [Qmail] CCP is slow when account has many subscriptions and/or domains

62 Parallels Operations Automation 2.9 Parallels Bug#270576 Error "Mailname #xx does not exist" occurs on account removal Bug#270950 Branded 'Outgoing SMTP' value is not used Bug#271939 openldap works slowly Bug#422538 domain can't be deleted from POA Bug#422685 multipe address book icons in new horde Bug#422691 Customer missing address book entries after upgrade Bug#430675 Run levels for courier-auth and courier-imap services. Bug#271779 Webmail login does not work for 'webmail.yourdomain' Bug#190160 Autoresponder spam protection shall be implemented Bug#262260 Atmail style should be changed from simple to XP/Advanced

Fixed Issues 63 Application Hosting Bug#263216 DB requirement not met when trying to install Moodle Bug#262169 Wordpress siteapp fails to install on IIS node. Bug#264212 Backups which is associated with siteapps databases were not removed Bug#264626 No ability to install application: There is no such subdomain service, subds_id=10353 Bug#260848 [APS] checking for diskspace requirement Bug#262548 SiteApps SC must depend own tasks on iis SC tasks Bug#262788 unforeseen error on attempt of installation dotnetnuke (aps) when there are 2 databases resources with different attributes Bug#262938 Siteapps and Sitebuilder cannot work on same LSH site Bug#263840 Core dump is geneated during import siteapp to POA Bug#264080 Web Applications Tab shown even if resource is hidden Bug#264839 Movable Type does not work when URL Path = / Bug#267974 database user does not have permission to create temporary table Bug#269827 APS:Sitefeeling not work Bug#270185 Web Applications error Bug#270208 [Apps] Not user-friendly error during installation Bug#270232 CCP is slow when account has many subscriptions and/or domains Bug#422624 APS:Sitefeeling not work Bug#422627 Web Applications error Bug#422630 [Apps] Not user-friendly error during installation Bug#430975 "Configure site application" task failed because db user is locked. Bug#264838 Cannot import applications from apscatalog.com Bug#264866 Trying to create instance of Interspire Shopping Cart without specifying e- mail in activation parameters results in failed task Bug#262453 Drupal application fails to install

64 Parallels Operations Automation 2.9 Parallels Plesk in VPS Hosting Bug#263829 Plesk key deferral notice sent to customers ordering a new container with Plesk Bug#428683 Disable the button "Change Paswword" in Plesk CP Bug#258279 Need WWW prefix for domains when adding them to Plesk Bug#260198 cannot add domain with Plesk hosting - ability in GUI absent Bug#264213 Slave zones are transfered incorrectly from Plesk nameserver. Bug#268885 Slave zones are transfered incorrectly from Plesk nameserver. Bug#424063 Unable to add domains in CCP ('Plesk in VPS Hosting' ST based on Slave DNS hosting) Bug#262580 URGENT: Plesk license installation task failing with xmlrpc error Bug#265389 plesk task on windows vps failed because of offline management Migration Manager Bug#267380 Migration of Exchange PF publishing roles should be supported Bug#422330 MM Exchange provider shall shedule AD objects replication ensuring task before PF perms assign Bug#424699 Qmail migration fails with error: Unsecure password specified, because 'passwd too short'. Bug#424703 Account notification sending functionality is broken

Fixed Issues 65 UI and System Bug#431698 Cannot add new native repository -- used the same url Bug#432432 Password picking protection uses different timezones Bug#262555 Disable/Enable staff member is not synchronized from PBA Bug#264791 Exception when changing contact info on "admin" staff member Bug#430543 Placeholder {host_name} not substituted in 'Host added' notification Bug#262492 Ugly formatting of "Added domain registered elsewhere" notification Bug#262643 Failed tasks Bug#263090 Issue - Getting error in background task Bug#266848 [53.43 HF01>53.43 HF02] 07804_qmailHSU action error Bug#266976 Chaotic order of Service Templates and no sorting ability at Create New Subscription Bug#267012 Reseller can see staff members of the provider Bug#270961 Memory leak Bug#271169 "Send secret code" notification contains of misspell - "fileds" Bug#271395 Customer sometimes can not login to CCP because of many domains Bug#271817 POA died with core dump Bug#422677 pem.upgradesubscription fails with "There is no such domain" when all domains have external DNS Bug#424115 Memory leak Bug#267344 Submit New Password Button Error Bug#264825 Table Event Type doesn't contain row with id POA Domain Deleted Bug#270760 [2.8.4] DNS record is not deleted on DNS updating Bug#422893 Unforseen error when changing service users password from CCP Bug#431824 Wrong year in date picker in Task Log Filter Bug#253173 Customer wants provide url valid only for logged in users Bug#259221 Staff Member is able to change admin's password although his "Security Configuration" privilege is disabled Bug#260702 Incorrect Country Code "uk" is used for United Kingdom when changing Customer's Country in his Contact details Bug#261969 not able to add staff members Bug#262433 Billing Main frame is loaded into Top frame in CCP Bug#264182 Skin is broken after autologin from customer's system Bug#264448 Cannot login to POA in case of Java Render. Bug#265021 TTS / FAQ unreachable after upgrade to 2.8 Bug#265095 CP does not show reason of problem with adding staff member

66 Parallels Operations Automation 2.9 Parallels Bug#265169 Duplicated window caption for custom CCP menu item Bug#265228 Wrong message is shown during upload of logo Bug#265446 Help & Support is missing in MyCP Bug#268191 "Subscriptions were blocked" notes in CP when customer does not have subscriptions in POA Bug#269895 [Security] Privileges to restrict auto-login as service user from CCP is necessary Bug#271887 Change language setting Bug#424502 Vertical and horizontal scrollings in left menu in CCP Bug#238540 Task "update name servers state" cannot remove domain from dns if zone file does not exist Bug#254053 It is impossible to change default zones settings per-resource type Bug#256824 max TTL value should be configurable Bug#263203 Chief container died and generated core dump Bug#264126 Task "Remove IP address" does not depend of task "Configure IP address" Bug#265163 ablilty to disable/enable DNS records via API is needed Bug#265390 Unable to enter more than 64 characters for Street Name Bug#268435 Misspelled message when customer try to change password for Exchange mailbox Bug#268758 Few US states are wrong at the POA UI Bug#272115 Password picking protection uses different timezones Bug#422909 can not enable dns when subsription has 2 dns hosting resources Bug#422964 DNS Branding has BackNet IPs instead of FrontNet IPs Bug#423871 Memory leak Bug#424079 Simultaneous installation of 53.43_hotfix03 and 53.43_hotfix04 failed Bug#424649 DNS Update Problem (capital letters) Bug#426566 Parse error: String <number> does not fit to format Bug#423471 Logparser processing old files every time and does not rotate them after processing Bug#431826 Parse error: String <number> does not fit to format Bug#430992 Can't manage some services on domain from domain subscription Bug#431955 Unforeseen error is shown if user tries to access domain summary screen Bug#432242 Dropdown list with Subscriptions is disabled on Add New Subdomain screen Bug#263112 Diskspace usage bars does not display usage in Mailbox Stores Bug#263961 Exchange hosting type can not be added Bug#264184 Text field for editing DNS TXT records is limited by 15 symbols. Bug#265077 Illogical behavior of CCP top menu

Fixed Issues 67 Bug#265405 "Generate new password" fails with error "There is no such account, ID=0." in MyCP Bug#265692 Autologin to domain broken after upgrade to 2.8 Bug#266490 Fatal Error on attempt to change DNS Hosting to internal Bug#266496 Can't edit Address in FireFox 3.0.5 Bug#266663 Fatal Error on dashboard of just registered domain Bug#267586 { symbol is not accepted in language pack Bug#269148 'Submit' button does not work when changing mailbox password Bug#269452 Incorrect symbols are placed to helpbox file. Bug#270226 CCP is slow when account has many subscriptions and/or domains Bug#270443 cp.blacknight.com showing tomcat 404 error Bug#270821 System property "Direct Access to Billing Manager" does not work Bug#271381 Buttons "Register New Domain", "Transfer Existing Domain" and "Add Existing Domain Registered Elsewhere" are absent Bug#423482 Notification about expired subscription is not shown in branded CCP Bug#430839 Can not login via Reseller brand CP -- Authentication Failed Bug#259128 52.24_hotfix03 installation failed Bug#263077 Webhosting can be removed from domain while it contained brand Bug#263744 Task Remove branding from iis fails Bug#266786 POA for Win cannot be started if there is file c:\program instead of folder c:\program Bug#424585 [WinUI] "Application Unavailable" errors in UI until restart Bug#428263 Not possible to uninstall package other-win32-5.2-i386- win32_proxy_ds_provider-2.2.6 Bug#253974 negative resourse usage in subscriptions Bug#422345 AD ensure replication task should be improved Bug#423499 AD ensure replication task should be improved Bug#263174 Change Application Pool for virtual directory tasks fail with Failed resolving source node error Bug#268927 [2.8.4] DNS record is not deleted on DNS updating Bug#269494 DNS record is not deleted on DNS updating Bug#426305 Huge number of RPC connections occur during the AD user account creation Bug#263770 Win32 untar hostop does not throw exception on fail Bug#265039 Cancellation Orders Provision Failed, Invalid column name 'subscription_id'.' while ' SELECT Bug#269014 Impossible to proceed operation with VPSManager through openapi when some tasks timeouted Bug#271949 Incorrect symbols are placed to helpbox file.

68 Parallels Operations Automation 2.9 Parallels Bug#271952 Buttons "Register New Domain", "Transfer Existing Domain" and "Add Existing Domain Registered Elsewhere" are absent Bug#271954 'Submit' button does not work when changing mailbox password Bug#262356 POA uses MD5 signing algorithm to sign CSR Bug#262531 SSL certificate is not displayed correctly in POA Bug#264015 imp package installation is not described Bug#267649 Urchin package doesn't require serial key, but waits for it Bug#426952 We need to configure FQDNs on send connectors. Bug#263226 [HW requirements] VZ4 host OS recommendation Bug#265521 OAB does not unprovisioned after setting of resource "Outlook Access" to zero value Bug#267922 Additional requirements for Hub Transport servers. Bug#268803 Wrong activation parameter is mentioned in Provider's Guide for VPS Hosting Bug#269503 CRM Email Router server: The request failed with HTTP status 401: Unauthorized. Bug#266852 Deployment of CRM Platform Role on Windows 2008 fails: The group name could not be found Bug#429999 Continued Retrieve traffic usage data failed task Bug#263229 [HW requirements] VZ4 host OS recommendation Bug#265245 ports 8080, 16384, 49152-65534 are not mentioned in Guides Bug#265355 Task "register HW Node with Agent IP" hangs in running state Bug#265483 There is no info how to add Windows node to POA in POA 2.8 Providers Guide Bug#266811 LDAP and Whoson ports should be mentioned in Firewall table Bug#267067 [HW Requirements] No partitioning requirements for stand-alone servers Bug#271297 There is not purpose of directories within website template in Providers/Resellers guides Bug#428899 No NLB server for Clustered Qmail Bug#429860 Hw req guide. Wrong Exchange 2007 software. Bug#264792 Path for AddressRewriterAgent should be changed in POA 2.8 Deployment Guide Bug#425973 WSS3 consumes a lot of memory for each active application pool Bug#264012 webmail-config default parameters do not match documentation requirements Bug#425957 Logparser consumes all CPU on clustered qmail server causing average load up to 85 Bug#256036 Impossible to install hotfixes if connections accepted only from allowed networks for OpenAPI Bug#263650 [WinMN] "Notification Subscriptions" menu item is hidden from reseller

Fixed Issues 69 Bug#424214 Failure installing ASP applications. ExSystem: ERRCODE 0 ERRCODE_MINOR 0 Executable module returns non zero code Bug#423825 Backup is in Updating state after one item restoration Bug#264174 Task 'Syncing Internal IP Resolver Database with external data source' failed Bug#266905 pem.removeaccount failed with error "Foreign key violation, constraint name: 'domain_hosting_bindings_fk2'" Bug#270150 cleanup DomainParking task fails with unexpected error Bug#264856 Unable provide parking because Bug#427297 Provisioning iis service fails if Diskspace attribute points to node without IIS Bug#428689 Backup is in Updating state after one item restoration Bug#270224 CCP is slow when account has many subscriptions and/or domains