Flight Services Campus Welcome Guide
Campus Welcome Guide Welcome to the Flight Services Training Campus Our goal is to give you the vital training required to operate and maintain your airplanes safely and efficiently. Our staff wants to help make your training as pleasant and productive as possible. This Guest Information Guide will give you the basic information that you need while you are in training. If you have any questions that are not answered by this guide, please call Guest Services at 206-662-4088. Thank you for choosing Boeing Flight Services for your training. We look forward to meeting and working with you while you are here. Enjoy your stay! Mark Albert Director, Campus Operations Campus Welcome Guide 1
Campus Welcome Guide Guest Information Badges and security You will receive your badge on the first day of training. Please always wear it clearly visible above the waist while you are at the Campus. If you visit other areas of Boeing, please be aware that you should be escorted by a Boeing employee, both for your safety and for security reasons. We appreciate your willingness to abide by this policy Absolutely no alcoholic beverages are allowed on Boeing premises or on Boeing transportation. Banking Please contact Guest Services for banking information. The staff at your accommodations can also advise you about bank hours and services. Please do not carry large amounts of cash on your person. A cash machine is located in the cafeteria. Cameras The use of personal cameras (both still and video) is not permitted at the Campus. The only exception is the use of personal cameras to take pictures of fellow classmates in the lobby areas on the first and second floors and immediately outside the primary entrance to the center. Requests for pictures outside of these areas require special permission. We will work with our students to accommodate these needs. Class schedule Your instructor will give you your class schedule on the first day of training. Fitness center Guests who are attending Maintenance Training courses at the Campus may use the 24-hour fitness center on the first floor. Please see Guest Services for an application and information. There is a monthly fee of $40 for this service. Food service The cafeteria serves breakfast from 0630 to 0900 and lunch from 1100 to 1300, Monday through Friday. Various other food items and beverages are available all day from 0630 to 1500. Vending machines are conveniently located just inside the cafeteria entrance. Gift store The gift store, located on the first floor behind the escalators, is open Monday through Friday, 0900 to 1600. For more information about the store, please check with the lobby receptionist or call 206-662-3478. Lobby receptionist The lobby receptionist can answer your questions, assist you with lost items, and find storage for your luggage. The receptionist can be reached at 206-662-3422. Lobby hours are 0700 to 1530, Monday through Friday. Mail and messages Mail addressed to customers in care of the Campus may be delayed. We recommend that your personal mail be sent to the address of your accommodations. While you are at the Campus, messages may be left for you at 206-662-4088. You can pick them up at Guest Services. Medical services If you become ill during training, please notify your instructor or Guest Services, who can arrange for you to be escorted to the nearest medical facility. Please be aware that private treatment may be at your expense. If you become ill during the day and cannot attend class, please notify your instructor. For medical emergencies that occur away from Boeing, call 911. For emergencies at Boeing, dial 911, then 206-655-2222. Passports and visas If you are a visitor to this country, you are required to carry your passport at all times during your stay. If you plan to visit Canada while you are here, check with Guest Services for information on obtaining a visa from the Canadian consulate. You will be responsible for any fees involved in obtaining or extending your visa. Telephones At the Campus, you will find telephones available for toll-free and local calls, including calls to other Boeing facilities. Tobacco-free workplace policy Use of tobacco products is no longer permitted on Boeing property. Tobacco products are defined as pipes, cigars, cigarettes, chew, snuff, snus (spitless tobacco) and clove cigarettes. Employees, customers, suppliers, and visitors are not allowed to use the products while on all company-owned property. Boeing premises are defined by building entrances and sidewalks, parking lots (including vehicles parked on Boeing property), and loading docks. If you choose to smoke, off Boeing property, a Secure Token will be made available for you to re-enter the building through a side door instead of the main entrance. Please contact your instructor for information. Training materials Depending on your training program, at the end of training you may be eligible to have us arrange shipping of your training materials to an address provided. Your instructor can provide you with instructions on packing, labeling, and addressing. Transportation Transportation is available to and from accommodations near the campus. Because Southcenter and are located conveniently near our building, we recommend that you choose accommodations in these areas. Both Southcenter and offer a wide range of shopping, dining, and entertainment. Depending on your training program, you may be eligible to take advantage of Boeing Transportation. If so, Boeing Transportation will pick you up at your accommodations approximately 15 30 minutes before the start of training in the morning and return you at the end of the training day. Contact Guest Services for details. Please notify Guest Services at 206-662-4088 If your accommodations or pickup and return times change. If you do not need transportation, please let us know before or on the first day of class. We regret that we cannot provide transportation to private residences or to anywhere other than the Campus and your accommodations. If you need assistance arranging private transportation during your stay, call Guest Services or ask the staff at your accommodations. They are knowledgeable about local public and private transportation. Personal and rental vehicles are allowed. Parking rules are strictly enforced at the Campus. Vehicles may be parked within stalls marked Airline Customer or any unmarked stall. Vehicles parked in any other marked stall will be towed. Travel and ticket arrangements If you need to change your airline reservation, please call the airline. We regret we are unable to make your personal travel arrangements. 2 Flight Services Campus Welcome Guide 3
Campus Welcome Guide First Floor Campus Welcome Guide Second Floor Smoking Area Vending machines Shipping After-hours access (Door W3) Reception Luggage Storage Guest Services Atrium Conference Center Stairs Fire Escape Route Cafeteria & Vending Machines Elevators Restrooms Student areas: no escort required. All other areas, including the third floor, require a Boeing escort. Ablution Prayer room 4 Flight Services Campus Welcome Guide 5
Campus Welcome Guide Building Area Map Driving Directions: 5 520 Lake Washington 90 Bellevue Traveling south on I-405 South Take exit 1 (181 South,, West Valley Highway). Turn right on Interurban. Turn left on SW Grady Way. Turn right on Oakesdale Avenue SW. Turn right on SW 16th Street. Turn left into parking lot. Traveling north or south on I-5 Take exit to I-405 North. Take exit 1 (181 South,, West Valley Highway). From SeaTac Airport Follow green and white To Freeways signs. Exit right on East 518 to I-405 North. Continue on I-405 North (, Bellevue). Take exit 1 (181 South,, West Valley Highway). Turn left on West Valley Highway/Interurban. Turn right on SW Grady Way. Turn right on Oakesdale Avenue SW. Turn right on SW 16th Street. Turn left into parking lot. 405 Turn left on West Valley Highway/Interurban. Turn right on SW Grady Way. Puget Sound 509 99 167 900 Turn right on Oakesdale Avenue SW. Turn right on SW 16th Street. Turn left into parking lot. Sea-Tac International Airport Southcenter Mall Boeing Des Moines 181 167 515 NORTH 5 516 509 Federal Way 181 Auburn 18 6 Flight Services Campus Welcome Guide 7
Campus Welcome Guide Guest Information Guest Services Office Located on the second floor near the escalators, Guest Services can be reached by phone at 206-662-4088. The staff can offer you these services: Preparing your customer badge for the Campus (Boeing building 25-01). Assisting you with transportation needs to and from the training center (e.g., hotel transportation, rental cars, and entitlement classes). Assisting you with in making rental car reservations. Helping to direct you with simple banking transactions and passport and visa matters. Providing information regarding sightseeing tours and other activities. Handling personal messages for you while you are at the Campus. Assistance with obtaining medical services. Complimentary computers are available in the atrium, as well as high-speed wireless Internet access. Please see Guest Services for password information. Field Trip Guidelines It is our desire to provide you, the customer, with as many opportunities as possible to view components and operations on the airplane. In most cases, these field trips are to the production or flight-line areas, where schedules are tightly enforced. The production and flight-line personnel make every effort possible to provide you with the information required. We respectfully request your cooperation by observing the following procedures: One instructor will be assigned for as many as eight customers. Please remain in your assigned groups. Do not open compartments, operate systems, remove components, and so on. Your instructor will check with production supervision for any special requests. Use your Field Trip Check List. The instructors will assist you in locating any items. Observe and comply with all safety requirements. Respect Boeing employees need to perform their required tasks. Hard-soled shoes must be worn on field trips (i.e., no tennis shoes, open-toed sandals, or high-heeled shoes are allowed). Protective glasses and ear plugs must be worn in designated areas. Possession of personal cameras in areas of Boeing outside the Campus is not permitted. Safety Your safety while at the Training Campus is important to us. If you have any questions or concerns please contact Guest Services. Automatic External Defibrillators (AED) The campus is equipped with (an) AED in the event of an emergency. AEDs are located 1) 1st floor - Health Center 2) 2nd floor - Just north of the atrium at column N12. 2) 3rd floor - Just north of the atrium at column N12. Report any instance of removing an AED from the cabinet to Guest Services so it may be checked before being put back into service. Evacuation/Shelter-in-place Take responsibility for knowing what to do in the event of an evacuation or shelter in place. Shelter in place is an event where it is safer to stay inside in a designated area such as a conference room away from external hazards. Please see the Building Evacuation Map and Evacuation Plan for more information. Hazardous Areas Do not enter the simulator bay floors as they are potentially hazardous areas. Obey all signs and barriers designed to keep you safe from hazards. Injuries If you are injured while on campus First Aid is available at Guest Services Desk. For serious injuries and medical emergencies call 8-911 from any desk phone. Report all injuries to Guest Services. Overhead Cranes The simulator bays are equipped with overhead cranes. In the event of crane use, do not enter the crane operating envelope. 8 Flight Services
Campus Welcome Guide Boeing Commercial Airplanes Flight Services P.O. Box 3707 Mail Stop 20-74, WA 98124-2207 www.boeing.com/boeingedge/flightservices Copyright 2013 Boeing. All rights reserved. Printed in U.S.A. 245502 12/13
Miami Campus Hotels Boeing Student Rate Miami Campus Hotels Boeing Student Rate Ask for the Boeing Flight Services Student Rate Below is only a partial list of hotels for a complete current list, please contact Guest Services at; SEAGuestServices@boeing.com Courtyard by Marriott, SeaTac 16038 West Valley Hwy Wireless and High Speed Internet, WA 98188 Phone: 425-255-0300 Indoor Pool and Fitness Center Fax: 425-204-4975 On-site Restaurant & Bar http://marriott.com/seawv No Kitchen Courtyard by Marriott, Southcenter Wireless and High-Speed Internet 400 Andover Park West, WA 98188 Walking Distance to Shopping Mall and Restaurants Phone: 206-575-2500 Indoor Pool and Fitness Center Fax: 206-575-0129 No Kitchen Contact: cy.seasc.sales.coordinator@marriott.com http://marriott.com/seatac Town Place Suites, 18123 72nd Ave S Wireless and High-Speed Internet, WA 98032 Outdoor Pool and Fitness Center Phone: 253-796-6000 Fax: 253-796-6050 Fully Equipped Kitchen http://marriott.com/seakt Town Place Suites, 300 SW 19th Street Wireless and High-Speed Internet, WA 98055 Outdoor Pool and Exercise room Phone: 425-917-2000 Fax: 425-917-2002 Fully Equipped Kitchen www.marriott.com/seatr Extended Stay America, 1150 Oaksdale Ave SW Wireless and High-Speed Internet, WA 98055 Phone: 425-228-2454 Outdoor Pool and Fitness Room Fax: 425-228-2655 On-site Laundry room Contact: REN@extendedstay.com Walking Distance to Boeing Flight Services www.extendedstayamerica.com/hotels/wa/seattle/renton Hilton Garden Inn Complimentary Hot Breakfast Buffet 1801 East Valley Hwy Wireless and High-Speed Internet, WA 98057 On-site Restaurant and Bar Phone: 425-430-1414 On-site Laundry room Fax: 425-430-8577 Fitness Center http://seattlerenton.stayhgi.com No Kitchen Homewood Suites by Hilton 6955 Fort Dent Way Wireless and High-Speed Internet, WA 98188 Outdoor Pool and Hot tub Phone: 206-433-8000 Fax: 206-433-8994 Fully Equipped Kitchen www.homewoodsuites.hilton.com Larkspur Landing 1701 East Valley Road Wireless and High-Speed Internet, WA 98055 Outdoor Pool and Fitness Center Phone: 425-235-1212 Fax: 206-433-8994 Fully Equipped Kitchen www.larkspurlanding.com
Campus Entertainment and Shopping Campus Entertainment and Shopping Center Space Needle, Experience Music Project (EMP), Pacific Science Center, Key Arena, Intiman Theatre, Pacific Northwest Ballet, Opera, Repertory Theatre, Fifth Avenue & Mercer Street 206-684-8582 Casinos Emerald Queen Casino 2102 Alexander Avenue, Tacoma 1-888-831-7655 Muckleshoot Casino 2402 Auburn Way S., Auburn 1-800-804-4944 Riverside Casino 14060 Interurban Avenue S., 206-244-5400 Silver Dollar Casino 3100 East Valley Road, 425-251-1590 Silver Dollar Casino 14027 Interurban Avenue S., 206-241-9526 Snoqualmie Casino 37500 S.E. North Bend Way, Snoqualmie 425-888-1234 Live Theater & Music The 5th Avenue Theatre 1305 Fifth Avenue, 206-625-1900 A Contemporary Theatre 700 Union Street, 206-292-7676 Experience Music Project (EMP) 325 Fifth Avenue N. 206-770-2700 Intiman Theatre 201 Mercer Street, 206-269-1900 Pacific Northwest Ballet 310 Mercer Street, 206-441-2424 Paramount Theatre 911 Pine Street, 206-682-1414 Repertory Theatre 155 Mercer Street, 206-443-2210 Movie Theaters AMC Station 14 426 Ramsay Way, 253-850-2684 AMC Southcenter 16 3600 Southcenter Mall, 206-652-2404 Regal Cinemas East Valley Stadium 13 3751 East Valley Road, 425-873-2071 Regal Cinemas The Landing Stadium 14 900 N. 10th Place, 425-203-9264 Regal Cinemas Parkway Plaza Stadium 12 17800 Southcenter Parkway, 206-575-1313 Museums & Zoos Point Defiance Zoo & Aquarium 5400 N Pearl Street Tacoma 253-591-5337 Aquarium Pier 59 1483 Alaskan Way 206-386-4300 Art Museum 1300 First Avenue 206-654-3100 Woodland Park Zoo 5500 Phinney Avenue N 206-684-4800 Shopping Bellevue Square Bellevue Way Bellevue 425-454-8096 The Commons at Federal Way 1928 S. Commons Federal Way 253-839-6150 Costco Wholesale 1160 Saxon Drive 206-575-9191 Station 4th Avenue N & W James Street 253-856-2301 Pike Place Market 1st and Pike Street 206-682-7453 Premium Outlets North Bend Exit 31 off I-90, North Bend Boulevard North Bend 425-888-4505 Premium Outlets Exit 202 off I-5, 116th Street NE Tulalip 360-654-3000 The Outlet Collection, 1101 Outlet Collection Way Auburn 253-833-9500 Sports Baseball (in season) Mariners Safeco Field Ticketmaster 1-800-745-3000 Football (in season) Seahawks CenturyLink Field Ticketmaster 1-800-745-3000 Golf Foster Golf Links 13500 Interurban Avenue S 206-242-4221 Tyee Valley Golf Club 2401 S. 192nd Seatac 206-878-3540 Riverbend 2020 W. Meeker 253-854-4653 Hockey (in season) Thunderbirds ShoWare Center 625 W. James Street 253-239-7825 Soccer (in season) Sounders CenturyLink Field Ticketmaster 1-800-745-3000 Westfield Southcenter Parkway 206-246-7400
Campus Restaurants Campus Restaurants American/Steak/Seafood 13 Coins 18000 Pacific Highway S. SeaTac 206-243-9500 Anthony s HomePort Des Moines Marina Des Moines 206-824-1947 Anthony s HomePort 135 Lake St. Kirkland 425-822-0225 Applebee s 17790 Southcenter Parkway 206-575-4700 Basil s Kitchen 15920 West Valley Highway 425-227-9406 Billy McHale s 241 SW 7th Street 425-271-7427 BJ s Restaurant & Brewhouse 1159 Southcenter Mall 206-439-7500 The Cheesecake Factory 230 Strander Boulevard 206-246-7300 Claim Jumper Restaurant 5901 S. 180th Street 206-575-3918 Duke s Chowder House 757 Southcenter Mall 206-243-5200 IHOP 610 Rainier Avenue S. 425-228-8697 Jak s Grill 14 Front Street N Issaquah 425-837-8834 Joeys Grill & Lounge 758 Southcenter Mall 206-835-6397 Jubilante 305 Burnett Avenue S. 425-226-1544 The Keg 3750 East Valley Road 425-251-0220 Newport Bay Restaurant 17920 Southcenter Parkway 206-575-0446 Outback Steakhouse 16510 Southcenter Parkway 206-575-9705 Rainforest Cafe 290 Southcenter Mall 206-248-8882 Red Robin Burger & Spirits 17300 Southcenter Parkway 206-575-8382 Salty s Alki Beach 1936 Harbor Avenue S.W. 206-937-1600 Salty s Redondo Beach 28201 Redondo Beach Drive S. Des Moines 253-946-0636 Stanford s Restaurant & Bar 17380 Southcenter Parkway 206-575-7454 Chinese Imperial Garden 18230 East Valley Highway 425-656-0999 Mayflower of China 17005 Southcenter Parkway 206-575-4193 Halal Babar Halal Foods (grocery) 3920 S 146th Street #B 206-243-2287 Babylon Halal Foods (grocery) 1601 W Meeker Street 253-236-8989 Gyros House Mediterranean Grill The Landing 815 N 10th Street, Suite H 425-227-5182 Indian Curry Palace 17155 Southcenter Parkway at Minkler Blvd 206-575-8918 Naan-N-Curry 709 S 3rd Street 425-271-6226 Indian Pabla Indian Cuisine 364 Center Way SW #C60 425-228-4625 Italian Olive Garden 310 Strander Boulevard 206-241-4899 Vino Ristorante Italiano 212 S. Third Street 425-271-7042 Japanese Blue C Sushi 468 Southcenter Mall 206-277-8744 Kikuya Restaurant 8105 161 Avenue N.E. Redmond 425-881-8771 Mizu Steakhouse 339 Strander Boulevard 206-575-9109 Teriyaki Time 80 Andover Park W. 206-243-2944 Zen Japanese Restaurant 10720 S.E. Carr Road 425-254-1599 Mexican Azteca Mexican Restaurant 17555 Southcenter Parkway 206-575-0990 Torero s 431 Rainier Avenue S. 425-228-6180 Thai Bai Tong 16876 Southcenter Parkway 206-431-0893 Racha Thai & Asian Kitchen 633 Southcenter Mall 206-768-8883 Royal Orchid 104 Rainier Avenue S. 425-271-4219 Simply Thai 235 Strander Boulevard 206-575-8777 Vietnamese Pho Hoa 801 S. Third Street 425-204-9991 Pho To Chau 18230 East Valley Highway 425-251-8448