HP StoreVirtual 4630 Storage Maintenance Guide



Similar documents
HP P4000 G2 Series System Recovery Procedures

HP VMware ESXi 5.0 and Updates Getting Started Guide

How to configure Failover Clustering for Hyper-V hosts on HP ProLiant c-class server blades with All-in-One SB600c storage blade

How To Write An Article On An Hp Appsystem For Spera Hana

Getting Started. rp5800, rp5700 and rp3000 Models

RAID 1(+0): breaking mirrors and rebuilding drives

HP ProLiant DL380 G5 High Availability Storage Server

Reboot the ExtraHop System and Test Hardware with the Rescue USB Flash Drive

HP Server Management Packs for Microsoft System Center Essentials User Guide

HP StoreEasy 1000 Storage Administrator Guide

Building Microsoft Windows Server 2012 Clusters on the Dell PowerEdge VRTX

Instructions for installing Microsoft Windows Small Business Server 2003 R2 on HP ProLiant servers

HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant

HP recommended configuration for Microsoft Exchange Server 2010: HP LeftHand P4000 SAN

Chapter 2 Array Configuration [SATA Setup Utility] This chapter explains array configurations using this array controller.

How to register. Who should attend Services, both internal HP and external

Implementing the HP Cloud Map for SAS Enterprise BI on Linux

HP OneView Administration H4C04S

MaxAttach NAS 4000 Series OS 2.2 Hard Disk Drive Replacement

HP ProLiant Cluster for MSA1000 for Small Business Hardware Cabling Scheme Introduction Software and Hardware Requirements...

HP ProLiant PRO Management Pack (v 2.0) for Microsoft System Center User Guide

This user guide describes features that are common to most models. Some features may not be available on your computer.

HP Direct-Connect External SAS Storage for HP BladeSystem Solutions Deployment Guide

Computer Setup User Guide

Implementing Red Hat Enterprise Linux 6 on HP ProLiant servers

Microsoft BackOffice Small Business Server 4.5 Installation Instructions for Compaq Prosignia and ProLiant Servers

5-Bay Raid Sub-System Smart Removable 3.5" SATA Multiple Bay Data Storage Device User's Manual

HP Array Configuration Utility User Guide

Vess A2000 Series. NVR Storage Appliance. Windows Recovery Instructions. Version PROMISE Technology, Inc. All Rights Reserved.

HP One-Button Disaster Recovery (OBDR) Solution for ProLiant Servers

HP BladeSystem Onboard Administrator User Guide

4 Backing Up and Restoring System Software

Software Update, Backup, and Recovery

RAID 1(+0): breaking mirrors and rebuilding drives

Getting Started. HP Retail Systems

HP Factory-Installed Operating System Software for Microsoft Windows Small Business Server 2003 R2 User Guide

HP StoreVirtual DSM for Microsoft MPIO Deployment Guide

HP Embedded SATA RAID Controller

Dell DR4000 Disk Backup System. Introduction to the Dell DR4000 Restore Manager A primer for creating and using a Restore Manager USB flash drive

Using HP Systems Insight Manager to achieve high availability for Microsoft Team Foundation Server

P4000 SAN/iQ software upgrade user guide

QuickSpecs. Models HP Smart Array E200 Controller. Upgrade Options Cache Upgrade. Overview

Recovering from a Hard Drive Failure

HP Insight Remote Support

THE. solution. STORe it. SHARE it.

QuickSpecs. What's New. At A Glance. Models. HP StorageWorks SB40c storage blade. Overview

Honeywell Internet Connection Module

How To Manage An Iscsi Vsa With An Hp Storevirtual Storage With An Iscsi Vsa

Intel Matrix Storage Console

Areas Covered. Chapter 1 Features (Overview/Note) Chapter 2 How to Use WebBIOS. Chapter 3 Installing Global Array Manager (GAM)

HP SCOM Management Packs User Guide

McAfee Data Loss Prevention

HP Smart Array 5i Plus Controller and Battery Backed Write Cache (BBWC) Enabler

Taurus Super-S3 LCM. Dual-Bay RAID Storage Enclosure for two 3.5-inch Serial ATA Hard Drives. User Manual March 31, 2014 v1.2

Using RAID Admin and Disk Utility

HP Cloud Map for TIBCO ActiveMatrix BusinessWorks: Importing the template

HP External Hard Disk Drive Backup Solution by Seagate User Guide. November 2004 (First Edition) Part Number

SC-T35/SC-T45/SC-T46/SC-T47 ViewSonic Device Manager User Guide

HP Education Services Course Overview

EXPRESSCLUSTER X for Windows Quick Start Guide for Microsoft SQL Server Version 1

HP Device Monitor (v 1.2) for Microsoft System Center User Guide

2-Bay Raid Sub-System Smart Removable 3.5" SATA Multiple Bay Data Storage Device User's Manual

HP SCOM Management Packs User Guide

Network Attached Storage System Recovery Procedure

Enhancing the HP Converged Infrastructure Reference Architectures for Virtual Desktop Infrastructure

This chapter explains how to update device drivers and apply hotfix.

Cisco FlexFlash: Use and Manage Cisco Flexible Flash Internal SD Card for Cisco UCS C-Series Standalone Rack Servers

HP LeftHand SAN Solutions

HP CloudSystem Enterprise

Dell PowerVault MD3400 and MD3420 Series Storage Arrays Deployment Guide

Secure Perfect RAID Recovery Instructions

DD670, DD860, and DD890 Hardware Overview

ReadyNAS OS 6.1 Software Manual

Backup & Disaster Recovery Appliance User Guide

HP ProLiant BL460c Gen9 Server Blade User Guide

A+ Guide to Software: Managing, Maintaining, and Troubleshooting, 5e. Chapter 3 Installing Windows

RAID User Guide. Edition. Trademarks V1.0 P/N: C51GME0-00

Dual-boot Windows 10 alongside Windows 8

Intel Storage System Software User Manual

Performance characterization report for Microsoft Hyper-V R2 on HP StorageWorks P4500 SAN storage

HP PolyServe Software upgrade guide

Allworx OfficeSafe Operations Guide Release 6.0

Deploying SAP on Microsoft SQL Server 2008 Environments Using the Hitachi Virtual Storage Platform

McAfee Firewall Enterprise

Deploying and updating VMware vsphere 5.0 on HP ProLiant Servers

HP ProLiant BL660c Gen9 and Microsoft SQL Server 2014 technical brief

HP2-T25: SERVICING HP RACK AND TOWER SERVER SOLUTIONS

HP StorageWorks 8Gb Simple SAN Connection Kit quick start instructions

How To Use 1Bay 1Bay From Awn.Net On A Pc Or Mac Or Ipad (For Pc Or Ipa) With A Network Box (For Mac) With An Ipad Or Ipod (For Ipad) With The

Using Integrated Lights-Out in a VMware ESX environment

BounceBack Server Solution Reference Guide

Job Aid: Replacing the Hard Drive on the Avaya S8710 Media Servers R2.2 or Later

DF to-2 SATA II RAID Box

HP Intelligent Management Center v7.1 Virtualization Monitor Administrator Guide

Configuring Virtual Blades

Image Backup and Recovery Procedures

Installation Guide. Wyse C Class Conversion to WES7. Wyse USB Firmware Tool TM Release Issue: PN: L Rev. B

Network Storage System with 2 Bays

How To Compare Two Servers For A Test On A Poweredge R710 And Poweredge G5P (Poweredge) (Power Edge) (Dell) Poweredge Poweredge And Powerpowerpoweredge (Powerpower) G5I (

Transcription:

HP StoreVirtual 4630 Storage Maintenance Guide Abstract This guide explains how to back up, restore, upgrade, and otherwise maintain the HP StoreVirtual 4630 storage system and solution components. The intended audience is system administrators and technicians with experience managing and repairing networked storage. For installation and configuration information, see the HP StoreVirtual 4630 Storage Quick Start Guide. For day-to-day operations, see the HP StoreVirtual Storage User Guide. For late-breaking information, HP recommends that you read the release notes for the installed software version. Obtain the latest version of this and other HP StoreVirtual user documents at: http://www.hp.com/support/storevirtualmanuals HP Part Number: AX696-96343 Published: December 2013 Edition: 2

Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft Windows is a U.S. registered trademark of Microsoft Corporation. Warranty To obtain a copy of the warranty for this product, see the warranty information website: http://www.hp.com/go/storagewarranty Revision History Revision 1 March 2013 First edition Revision 2 December 2013 Updated URL for support documents. Added troubleshooting information about verifying zoning to solve a boot issue.

Contents 1 Overview...5 Hardware components...5 Hardware configuration...5 Documentation available...9 2 Backing up HP 4630 system configurations...11 Backing up or restoring the Virtual Connect domain configuration...11 Backing up the SAS switch...12 Backing up remaining HP 4630 system configurations...12 3 Maintaining the HP 4630 system...13 Troubleshooting...13 CMC does not detect drives...14 Locating the HP 4630 system warranty entitlement labels...14 Performing field system recovery of the HP 4630 storage system...15 Overview...15 Obtaining a license key...15 Re-imaging the storage blade with the LeftHand OS software...15 Repairing a storage system...18 Disk replacement in the D2700 and rebuild behavior...18 Upgrading LeftHand OS software...18 Adding capacity to an existing HP 4630 SAN...18 Upgrading firmware...19 4 Removing and replacing the HP 4630 system components...20 Additional component removal and replacement instructions...20 Identifying hot pluggable and non-hot pluggable components...20 Replacing the storage blade and storage blade components...21 Replacing a storage blade...21 Replacing a storage blade system board...22 Replacing a storage blade disk drive...23 Replacing both storage blade disk drives...23 Replacing the FlexibleLOM...24 Replacing the P721m controller...24 Replacing the P220i controller...26 Replacing the VC Flex-10 or HP VC FlexFabric module...26 Replacing the SAS switch...27 Replacing a SAS cable...28 Replacing the disk enclosure I/O module...28 Replacing the disk enclosure power supply...29 Replacing the disk enclosure fan...29 Replacing the disk enclosure hard drive...30 Replacing the disk enclosure...30 5 Support and other resources...32 Contacting HP...32 Subscription service...32 HP Insight Remote Support software...32 Related information...33 HP websites...33 Rack stability...33 Customer self repair...33 Replaceable parts...33 Contents 3

A HP 4630 system cabling...35 B Regulatory information...39 Turkey RoHS material content declaration...39 Ukraine RoHS material content declaration...39 Warranty information...39 Glossary...40 Index...41 4 Contents

1 Overview The HP StoreVirtual 4630 Storage (HP 4630 system) base configuration is a single-node SAN consisting of one storage blade and one D2700 disk enclosure (the enclosure contains 25 drives). Each storage blade, installed in the blade enclosure, runs the LeftHand OS software and is connected to a D2700 disk enclosure through a SAS switch. Up to seven storage blades can be added, for a total of eight storage blades, in one blade enclosure connected to eight D2700 disk enclosures. Multiple HP 4630 systems can be combined into clusters or management groups as part of the same SAN. NOTE: In this solution, storage system corresponds to a storage blade. There are up to eight storage systems in one HP 4630 system. A maximum of 32 storage systems can be connected together. Hardware components A fully-installed HP 4630 system comprises the following components: HP BladeSystem c7000 Enclosure (1) NOTE: The HP 4630 system only supports the latest c7000 enclosure. You can verify the version using Onboard Administrator. Log in and select the Information panel in Enclosure Information. The Model field should display BladeSystem c7000 Enclosure G2 and the Version field should list firmware version 3.60 or later. If the information in these fields does not match what is listed here, you are using an older c7000 enclosure and it must be replaced. StoreVirtual 4630sb storage blade HP 6G SAS BL Switches (2) HP D2700 900 GB 6G SAS SFF 22.5TB bundle (disk enclosure) SFF SAS drives (25) Mini SAS 2m cables (2) Dual CPU - Intel Xeon ZE5-2620 at 2.0 GHz 64 GB RAM 2 GB flash backed cache 10 Gbit NICs (HP FlexFabric 10Gb 2-port 554FLB FlexibleLOM) (2) HP VC Flex-10 or HP VC FlexFabric modules (2, these modules connect to your network) ilo4 Advanced Pack Management Rack Power distribution system Hardware configuration Figure 1 (page 6) shows the HP 4630 system with 2 storage blades. Figure 2 (page 7) through Figure 4 (page 9) show additional, suggested configurations of the HP 4630 system. Hardware components 5

Figure 1 Front view: 2-system configuration 1. Blade enclosure (1) 2. Storage blades (2) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (2) 6 Overview

Figure 2 Front view: 4-system configuration 1. Blade enclosure (1) 2. Storage blades (4) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (4) Hardware configuration 7

Figure 3 Front view: 6-system configuration 1. Blade enclosure (1) 2. Storage blades (6) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (6) 8 Overview

Figure 4 Front view: 8-system configuration 1. Blade enclosure (1) 2. Storage blades (8) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (8) Documentation available For quick installation and setup, see the HP StoreVirtual 4630 Storage Quick Start Guide. For links to the latest manuals for HP BladeSystem and other components, go to: http://h18004.www1.hp.com/products/blades/components/c-class-tech-installing.html For detailed instructions about using the HP 4630 storage system, see the following resources: Documentation available 9

Online Help in the Centralized Management Console Click Help Help Topics from the menu bar to open the Online Help. Context-sensitive help is available by clicking the question mark on any window. HP StoreVirtual Storage User Guide Find complete instructions for configuring and managing storage systems and clustered storage volumes in the User Guide. The User Guide is available in PDF format, installed in the same directory as the Centralized Management Console program files. HP StoreVirtual Storage VSA Installation and Configuration Guide Find detailed instructions for planning and installing the VSA and getting started with the Centralized Management Console. HP StoreVirtual Storage Remote Copy User Guide Find information about configuring and using asynchronous replication of storage volumes and snapshots across geographic distances. HP StoreVirtual Storage Multi-Site Configuration Guide Find detailed instructions for designing and implementing the Multi-Site SAN features to synchronously and automatically mirror data between geographic sites. HP StoreVirtual Storage Release Notes Review the Release Notes for the latest information about the product. The latest versions of these documents, including localized versions, can be found at: http://www.hp.com/support/storevirtualmanuals For detailed configuration information related to the HP 4630 system in Virtual Desktop Infrastructure (VDI) configurations, see the HP Converged Infrastructure Reference Architecture for VMware View at http://www.hp.com/go/vdi. 10 Overview

2 Backing up HP 4630 system configurations HP recommends that you back up all HP 4630 system components for safekeeping after initially powering on the HP 4630 system, and immediately after making changes to an existing configuration or replacing a component. You must back up each component (for example, the VC Flex-10 module) separately. Backing up or restoring the Virtual Connect domain configuration Use the Virtual Connect Manager to back up the VC Flex-10 module configuration. IMPORTANT: Virtual Connect Manager cannot use backup configurations created with previous versions of Virtual Connect Manager. For example, if you are currently using 2.01, you cannot use a backup configuration that was created using 1.20. 1. From Onboard Administrator, go to the Virtual Connect Manager, Domain Settings Backup/Restore pane. 2. Click Backup Configuration. 3. Click Save on File Download in the popup window. 4. Navigate to the hard drive location for the backup file. 5. Name the file (usually the domain name), and then click Save. To restore a domain configuration: IMPORTANT: configuration. You must power off all storage blades in the chassis before restoring the 1. Browse to the backup file. 2. Select the file. Backing up or restoring the Virtual Connect domain configuration 11

3. Select Ignore enclosure serial number in restored configuration file to restore a configuration that was generated on another enclosure. If this item is not selected, a configuration generated on another enclosure is rejected. 4. Select Ignore firmware version in restored configuration file. 5. Click Restore Configuration. 6. Confirm the domain configuration to be restored, and then click OK. Backing up the SAS switch The SAS switch configuration cannot be backed up using the CMC. If you are replacing one SAS switch, duplicate the configuration from the other switch. If you are replacing both SAS switches, you must restore the configuration from a backup captured using the VSM CLI. For information about backing up and restoring the SAS configuration using the VSM CLI, see the HP Virtual SAS Manager User Guide. IMPORTANT: HP recommends that you do not change the SAS zoning on the SAS switches or the cabling between the SAS switches and the disk enclosures. See HP 4630 system cabling (page 35) for the recommended cabling. Backing up remaining HP 4630 system configurations Use one of the following methods to back up the remaining HP 4630 system configurations: Use your own system backup utility to back up data. Back up the configuration to an FTP server. 12 Backing up HP 4630 system configurations

3 Maintaining the HP 4630 system This chapter provides information to troubleshoot, upgrade, and recover the HP 4630 system. Troubleshooting For detailed troubleshooting information about the HP 4630 system components, see the documents listed in Table 1 (page 13). Table 1 Component troubleshooting information Component HP 4630sb storage blade HP Smart Array P721m controller HP 6Gb SAS BL switch HP D2700 disk enclosures HP BladeSystem c7000 Enclosure Resource HP ProLiant BL460c Gen8 Server Blade User Guide HP ProLiant Gen8 Troubleshooting Guide HP Smart Array Controllers for HP ProLiant Servers User Guide HP 6Gb SAS BL Switch User Guide HP D2600/D2700 Disk Enclosure User Guide HP BladeSystem c7000 Enclosure Setup and Installation Guide Location http://h18004.www1.hp.com/products/ blades/components/ c-class-tech-installing.html In the Server Blades table, select the PDF link in the User Guide column for the ProLiant BL460c Gen8 row. http://www.hp.com/go/proliantgen8/docs On the HP ProLiant Gen8 Servers tab, the Troubleshooting Guide is located in the Troubleshooting section. http://www.hp.com/go/proliantgen8/docs On the HP ProLiant Gen8 Servers tab, the User Guide is located in the General Reference section. http://h18004.www1.hp.com/products/ blades/components/ c-class-tech-installing.html On the Installing tab, scroll to the 6G Blade SAS External Storage Solution table and select the PDF link in the User Guide column for the HP 6Gb SAS BL Switch row. http://www.hp.com/support/manuals Under Storage, select Disk Storage Systems Disk Enclosures HP Disk Enclosures HP D2000 Disk Enclosures. The User Guide is in the User guide section. http://h18004.www1.hp.com/products/ blades/components/ c-class-tech-installing.html In the Enclosures table, select the PDF link in the User Guide column for the BladeSystem c7000 Enclosure row. Troubleshooting 13

CMC does not detect drives Symptom The storage blade will not boot using LeftHand OS, or the CMC does not list the storage drives or OS boot drives. Cause The BIOS was reset to factory defaults. NOTE: Other possible causes of the storage drives not being detected are the D2700 disk enclosure being zoned improperly, the zone is not assigned to the correct blade bay, or the 4630 components have been installed in an older c7000 enclosure. Resolution Reset the BIOS by selecting Onboard P220i as the boot controller. 1. Restart the storage blade, and upon power on, press F9 to enter the BIOS setup menu. 2. Select Boot Controller Order. 3. Select PCI Embedded HP Smart Array P220i controller. 4. Select Controller Order 1. 5. To exit the submenu, press Esc. 6. To exit the setup menu, press Esc. 7. To confirm the changes, press F10. 8. Confirm that the PCI Embedded HP Smart Array P220i controller is listed as the Current Boot Controller. Locating the HP 4630 system warranty entitlement labels You must locate and identify the serial number on the HP 4630 system components to obtain service under the warranty. If the storage blade is powered on and accessible from the CMC, select Diagnostics and go to the Hardware information panel. The part number, serial number, and entitlement order number are displayed under the warranty information section. A warranty entitlement label (see Figure 5 (page 14)) is placed in each of the following locations on the HP 4630 system: Top of the disk enclosure drawer. To access the label, pull out a disk enclosure drawer and look at the top of the drawer near the front. Right side of the storage blade. To access the label, pull out the affected storage blade and look on the right side of the blade. Top of the SAS switch, near the back. To access the label, pull the affected SAS switch out of the blade enclosure and look at the top of the SAS switch. Back of the disk enclosure chassis, left-hand front, top corner of the chassis. The back of the disk enclosure chassis may be the most accessible label. Figure 5 Warranty entitlement label 14 Maintaining the HP 4630 system

Performing field system recovery of the HP 4630 storage system Overview Before you start The field system recovery procedures for the HP 4630 storage system includes the following tasks: Obtaining the feature registration license key for the HP 4630 storage system Running server diagnostics Re-imaging the HP 4630 storage blade with the LeftHand OS software and re-installing the license key Have the following items ready: BIOS version I31, 12/14/2012 or later installed on the HP 4630 storage system USB flash drive, formatted with a Windows FAT 32 file system HP StoreVirtual Quick Restore.iso or DVD created from the.iso HP StoreVirtual Management Software DVD Also, ensure that the D2700 disk enclosure is zoned correctly with the Virtual SAS Manager (VSM). Obtaining a license key You must obtain a license key for the storage blade before you begin the LeftHand OS software imaging process. First, you obtain the MAC address of the HP 4630 storage system, then request the license key using the MAC address. Obtain the MAC address Complete the following steps: 1. Log into ilo for the storage blade. 2. Navigate to the System Information Network tab to obtain the eth0/port 1 MAC address. 3. Copy the MAC address for future use. Request the license key The easiest way to enter the license key into the HP 4630 system is by using a USB flash drive. You may also enter in the license key if you do not have a USB flash drive. 1. Go to the HP Software Licensing portal at https://webware.hp.com and click Manage licenses. 2. Follow the steps to reprint the original license key. 3. Prepare the key for use in the system recovery process. Name the file as follows, with no file extension: featurekey_<mac address with no colons> For example: featurekey_0030482a189b 4. Save this file to the USB flash drive. 5. If you have more than one storage blade to image, repeat steps in both sections Obtain the MAC address (page 15) and Request the license key (page 15). 6. Re-image the LeftHand OS software. Re-imaging the storage blade with the LeftHand OS software If you do not have the license key, start with the instructions, Obtaining a license key (page 15), for obtaining the MAC address and license key. Performing field system recovery of the HP 4630 storage system 15

To re-image the storage blades, perform the steps in the following sections for each blade. Verify minimum server requirements 1. Log in to ilo for the storage blade. 2. Boot the storage blade from the DVD. 3. Select the F10 Intelligent Provisioning option after the RAID controller BIOS initialization. 4. Select a language. 5. Accept the HP End User License Agreement. 6. Select Maintenance. 7. Select HP Insight Diagnostics. 8. On the System Survey tab, verify that the specified items in the Overview category (default) meet the minimum requirements listed in Table 2 (page 16). CAUTION: If any items do not meet the requirements listed in Table 2 (page 16) and Table 3 (page 16), do not continue with this procedure. Table 2 Minimum requirements, overview category Item CPU on the storage blade Type and number of drives Memory NIC Minimum requirement Intel Xeon Processor E5-2620 @ 2.00GHz 27 hard drives, which include the following: Slot 2: 25 drives on the HP Smart Array P721m controller Slot 0: 2 drives on the HP Smart Array P220i controller 64 GB HP FlexFabric 10Gb 2-port 554FLB Adapter (appears as OneConnect 10Gb NIC (be3) in the CMC) 9. From the Categories list, select Storage. 10. Verify that the specified item meets the minimum requirements listed in Table 3 (page 16). Table 3 Minimum requirements, storage category Item Array Controller in Slot 0: HP Smart Array P220i controller Array Controller in Slot 2: HP Smart Array P721m controller Minimum requirement Model: HP P220i Firmware: 3.60 or later Installed Memory: 512 MB Battery/Capacitor Present: Yes BIOS boot device order: 1 Model: HP P721m Firmware: 3.60 or later Installed Memory: 2 GB Battery/Capacitor Present: Yes BIOS boot device order: 2 Run server diagnostics 1. On the HP Insight Diagnostics Test tab, select Quick Test and specify the number of loops. 16 Maintaining the HP 4630 system

2. Click Begin Testing. The Survey Tab displays the data from the tests. Wait for the tests to finish, which may take several minutes. 3. When the tests have completed, select the Log tab and check the failure log to see if the Quick Test reports any failures. 4. If the Quick Test reports any errors, fix all errors before continuing. If you need more information about an error, run a Complete Test on any component that reported a failure. If you want to run only specific tests, use the Custom Test option. For assistance with the Complete or Custom Test options, contact HP technical support. 5. Click Exit Diagnostics. 6. Reboot the server. 7. Image the LeftHand OS software. Image the LeftHand OS software IMPORTANT: If the storage blade accidentally power-cycles during the LeftHand OS software imaging process, you cannot successfully resume or restart the imaging. You must begin with Re-imaging the storage blade with the LeftHand OS software (page 15). 1. Log in to ilo for the storage blades. 2. Mount the HP StoreVirtual Quick Restore.iso using Virtual Mount. 3. When prompted, insert the USB flash drive containing the license key file. NOTE: Use the ilo dongle (delivered with the c7000 enclosure) to connect the USB flash drive so that you can plug in the USB key. 4. When prompted to identify the OS version to install, enter Y. IMPORTANT: Manually entering the license key If the installer program cannot find a properly formatted license key on the USB flash drive, you will be given the chance to enter in the license key. Enter the license key if prompted. You have three attempts to correctly enter a valid HP license key. If all three attempts are unsuccessful, restart the process with Step 1. 5. Finish the LeftHand OS software imaging. Finish the LeftHand OS software imaging The imaging process starts and displays the Auto Imaging Done message when complete. 1. Disconnect the Virtual Media using ilo. 2. Remove the USB flash drive from the dongle. 3. Reboot the storage blades. 4. Enter start to log into the storage blade. NOTE: After field recovery, the storage server will not boot properly if a properly configured zone is not assigned. If the start prompt does not display within 15-20 minutes, do the following: 1. Power down the storage blades. 2. Using Virtual SAS Manager, verify the zone configuration and blade bay assignment. 3. Power on the storage blades. 5. Navigate to Network TCP/IP Settings. Performing field system recovery of the HP 4630 storage system 17

Next steps 6. Assign an IP address to the storage blade. The storage blade is now ready for use. Install the CMC from the HP StoreVirtual Management Software DVD. Open the CMC, and use the wizards on the Getting Started Launch Pad to begin using the HP 4630 storage system. If the storage system was part of a management group and contained valid data, perform the following steps to recover data from the disk enclosure: 1. Connect to the storage blade using ilo or the USB dongle connected to the storage blade. On the console, enter start at the prompt and then log in. 2. Select Support Operations. 3. Select Initiate OS Recovery. On the screen that displays, select OK to confirm the recovery operation. After the restore operation completes, the storage system restarts. Repairing a storage system For instructions on repairing a storage system, see the Replacing hardware chapter and the Powering off the storage system section in the HP StoreVirtual Storage User Guide. Disk replacement in the D2700 and rebuild behavior When RAID is configured, the drive in bay 25 is assigned as a hot spare drive. When a disk is removed or fails, the hot spare automatically begins rebuilding. When the failed disk is replaced, the replacement disk begins rebuilding rather than becoming the hot spare. At that time, the disk in bay 25 transitions back to being a hot spare. This means that a simple disk replacement involves two rebuilds. IMPORTANT: The hot spare may take up to 30 seconds to transition to the rebuilding state. Confirm drive status in the CMC before removing any drives. If more than one disk fails or is removed without breaking a RAID set, the hot spare begins rebuilding one of the failed or removed disks. When multiple failed disks are replaced, the P721m controller attempts to restore the disk in bay 25 as a hot spare, but it can only rebuild a single disk at a time. Any disks that are queued for rebuilding will be reported as "Normal" in the CMC. The Disk Status tab in the CMC shows all disks as unsafe to remove, except the disk that is currently rebuilding. NOTE: Although there is a feature available that allows you to activate the hot spare when a Predictive Failure occurs on a disk drive, this feature is not currently supported. Upgrading LeftHand OS software For instructions on upgrading the LeftHand OS software, see the HP StoreVirtual Storage Upgrade Guide. Adding capacity to an existing HP 4630 SAN The HP 4630 SAN can be expanded in single node increments. Adding additional nodes to an existing SAN requires field installation. Before adding nodes to an existing SAN, upgrade to the latest LeftHand OS software using the CMC or ilo. Otherwise, the new nodes will operate at the older software version. Also, be aware that you must edit the SAS zoning when you add capacity. 1. Install the new storage blade in the c7000 enclosure. Leave the storage blade in the Power OFF state. 2. Install the new D2700 disk enclosure in the rack. 18 Maintaining the HP 4630 system

3. Before powering on the new disk enclosure, connect SAS cables from the disk enclosure to the 6G SAS BL switches. 4. Power on the new disk enclosure. 5. Using the Virtual SAS Manager, create a zone using all drives in the new disk enclosure. To identify the disk enclosure, use the switch port number connected to the disk enclosure. 6. Assign the zone to blade bay in which the new storage blade is installed. 7. Manually power on the storage blades for the existing SAN and wait for the management group to come up in the CMC. 8. Discover the new storage blade in the CMC using the Find feature and then configure RAID. 9. Add the newly discovered systems to an existing management group and cluster, or create a new cluster, if desired. When adding the new storage to the existing cluster, the volume and snapshot data restripes on all the storage systems. Upgrading firmware Follow the procedures for upgrading the firmware of each component located in the individual component product user guides. For more information, see the component guides listed in Additional component removal and replacement instructions (page 20). The following operations will take a volume offline, unless the volume and management group or cluster are configured for high availability: Upgrading the controller firmware All controllers must run the same firmware version. (For instructions, see the component guides listed in Table 4 (page 20).) Upgrading the disk enclosure firmware Upgrading the disk enclosure drive firmware Upgrading the SAS switch firmware IMPORTANT: Be sure to first power down the storage blades before upgrading the disk enclosure drive firmware or SAS switch firmware. Upgrading the VC Flex-10 or FlexFabric firmware Upgrading the storage blade firmware If a volume is not replicated, upgrades to the storage blade firmware and OA firmware (BIOS) will take the volume offline. NOTE: Before upgrading the OA firmware, ensure that all storage blades in the chassis are running newer BIOS and ilo firmware. Upgrading firmware 19

4 Removing and replacing the HP 4630 system components This section contains information and procedures specific to replacing the HP 4630 system components. Additional component removal and replacement instructions For detailed information about the removal and replacement of HP 4630 system components, see the resources listed in Table 4 (page 20). Table 4 Component removal and replacement instructions Component HP 4630sb storage blade system board HP FlexLOM HP Smart Array P220i controller (BIOS boot controller) HP 6G SAS BL Switch HP Smart Array P721m controller HP D2700 disk enclosures HP BladeSystem c7000 Enclosure Resource HP ProLiant BL460c Gen8 Server Blade Maintenance and Service Guide HP 6Gb SAS BL Switch for HP BladeSystem c-class Replacement Instructions HP Smart Array Controllers for HP ProLiant Servers User Guide HP D2600/D2700 Disk Enclosure User Guide HP BladeSystem c7000 Enclosure Maintenance and Service Guide Location http://h18004.www1.hp.com/products/ blades/components/ c-class-tech-installing.html Select the Maintenance and Troubleshooting tab. In the Server Blades table, select the PDF link in the Maintenance & Service Guide column for the ProLiant BL460c Gen8 row. http://h18004.www1.hp.com/products/ blades/components/ c-class-tech-installing.html Select the Maintenance and Troubleshooting tab. Scroll to the 6G Blade SAS External Storage Solution table and select the PDF link in the Customer Self Repair column for the HP 6Gb SAS BL Switch row. http://www.hp.com/go/proliantgen8/docs On the HP ProLiant Gen8 Servers tab, the User Guide is located in the General Reference section. http://www.hp.com/support/manuals Under Storage, select Disk Storage Systems Disk Enclosures HP Disk Enclosures HP D2000 Disk Enclosures. The User Guide is in the User guide section. http://h18004.www1.hp.com/products/ blades/components/ c-class-tech-installing.html Select the Maintenance and Troubleshooting tab. In the Enclosures table, select the PDF link in the Maintenance & Service Guide column for the BladeSystem c7000 Enclosure row. Identifying hot pluggable and non-hot pluggable components IMPORTANT: Hot add and hot removal of the disk enclosures are not supported by the HP 4630 solution. 20 Removing and replacing the HP 4630 system components

The following HP 4630 system components are hot-pluggable; therefore, you do not need to power down the device before replacing a part: D2700 disk drives External fans Power supplies Storage blade disk drives All other HP 4630 system components are not hot-pluggable. You must first power down the device before replacing a part. CAUTION: To prevent losing access to data during any maintenance operation on components of the SAS fabric, including the SAS switches, SAS cables, and I/O modules on the disk enclosure, first power down the storage blades using the procedures to shut down the management group in the HP StoreVirtual Storage Online Help or the HP StoreVirtual Storage User Guide. Replacing the storage blade and storage blade components There are two ways that the storage blade can be replaced: Replace the storage blade by moving all working components (drives, controllers, FlexLOM) from the original storage blade to the new storage blade. The original storage blade is not bootable and you receive a new storage blade with new physical drives. You must image the new storage blade and initiate the OS recovery procedure using the TUI. For more detailed instructions on replacing the storage blade or storage blade components, see Table 4 (page 20) for resources. To initiate OS recovery: 1. Connect to the storage blade using ilo or the USB dongle connected to the storage blade. On the console, enter start at the prompt and then log in. 2. Select Support Operations. 3. Select Initiate OS Recovery. On the screen that displays, select OK to confirm the recovery operation. After the restore operation completes, the storage system restarts. Replacing a storage blade This section describes the implications for the HP 4630 system software and not the mechanical aspects of replacing the storage blade. If possible, you should verify the firmware version of a replacement storage blade before inserting it in the blade enclosure: If an empty bay is available: 1. Install the replacement blade in the empty bay. 2. Update the firmware on all components. 3. Install the replacement blade in the bay where the failed blade was installed. If an empty bay is unavailable: 1. Power down the failed blade. 2. Using SAS Virtual Manager, disassociate the zone from the blade bay. 3. Install the replacement blade in the bay and update the firmware on all components. 4. Power down the storage blade. 5. Using SAS Virtual Manager, associate the zone with the blade bay. Replacing the storage blade and storage blade components 21

6. Power on the blade bay. CAUTION: Be sure to only replace a storage blade in the bay from which it was removed. Do not swap or move storage blades in a c7000 blade enclosure. If you do, nodes will lose failover ability and you may lose connectivity to the disks and network. For cooling practices, do not leave a server bay open for an extended period of time. When removing an active component, immediately replace it with a blank. IMPORTANT: If the boot disk(s) from the blade being replaced are available, placing them in the new blade allows it to boot to its original configuration. Do not reset the network settings if you are using the original boot disk(s) on the blade being replaced. If the original boot disk(s) are not available or are damaged, the blade must be re-imaged using a recovery DVD. Doing so requires that the administrator access the console of the blade through the ilo (or SUV dongle) to set the server name and IP address. If you are not using the original boot disk(s), be sure to reset the network settings. The HP 4630 system should handle a single blade failure for an extended period of time without loss of data or lost access to the data. The cluster, however, will remain in a degraded state until the replacement blade is functioning. Replacing a storage blade system board Prepare the system board for replacement NOTE: The following steps can only be performed if the storage blade is bootable and accessible from the CMC. If the storage blade does not boot, skip these steps and go to Replace the system board. 1. Confirm the RAID and customer data. Ensure that RAID is configured on the old blade and that the customer data exists on the disk enclosures. 2. Confirm the IP address. Ensure that the existing storage blade is configured with a static or reserved IP address and not DHCP. If necessary, convert the storage blade to a static or reserved IP address. Record this IP address for verification after the process is complete. 3. Record the MAC address (only if the FlexLOM needs to be replaced). Record the MAC address of the FlexLOM for later use. Also record the storage blade hostname for later verification. 4. Delete the NIC bond. Delete any NIC bond previously established on the old blade by using the console or the CMC. The NIC bond must be deleted because it retains the MAC address of the old FlexLOM. If you are unable to delete the NIC bond at this time, make sure to delete it on the power cycle following the blade swap. Replace the system board 1. Power down the storage blade. To power down the storage blade from the CMC, see the Powering off the storage system section in the HP StoreVirtual Storage User Guide. 22 Removing and replacing the HP 4630 system components

2. Note the storage blade bay number, and then remove the storage blade from the blade enclosure. NOTE: For instructions on removing and replacing storage blade components, see Table 4 (page 20) for the applicable server blade maintenance and service guide. 3. Ensure that all components of the original blade are in place in the replacement blade. In particular, ensure that: The original system disks are in place. This task is essential. The memory size of the replacement blade is a minimum of 64 GB or larger. The HP Smart Array P721m controller card with cache module is in place. The HP Smart Array P220i controller card with cache module is in place. 4. Insert the blade in its original bay in the blade chassis. 5. Connect to ilo, create a user (the ilo local user name), and assign the password (make sure the password is the same password that is assigned to the other blades). The IP address is configured automatically to be the same IP address as the original blade. For more information, see HP 4630 system cabling (page 35). 6. Boot the storage blade. 7. Verify that the storage blade can access the disk storage by using the CMC. Replacing a storage blade disk drive The system disk on a storage blade comprises a logical RAID 1 disk that is mirrored over two physical SFF disk drives in the storage blade. As long as one drive continues to operate, the storage blade can operate. You do not need to power down the storage blade; you can hot-swap disk drives. However, you must replace the removed drive with a drive of the same size or larger. To replace a disk drive in the storage blade: 1. Verify the disk drive has failed as follows: The drive failure LED is lit. The Alarm panel shows a failed drive. 2. If the product is under warranty, generate an ADU report zip bundle for the failed drive. 3. Generate the AHS log bundle using the ilo interface. 4. Remove the failed drive. If you remove the wrong drive, the mirror set will break, and the storage blade may crash. Reinsert the good drive and reboot the storage blade. 5. Insert the replacement drive. The alarm clears and the RAID controller begins rebuilding. You can view the rebuild progress in the hardware information in the CMC. NOTE: If both drives in the storage blade have failed and the system does not boot, replace the drives with newer drives, image the storage system, and follow the blade replacement procedure using TUI. Replacing both storage blade disk drives As long as one disk drive in the storage blade continues to operate, the storage blade can operate. However if both disk drives fail, the system disk is lost and you must restore the storage blade. To reinstall a storage blade: 1. Remove both disk drives. Replacing the storage blade and storage blade components 23

2. Insert two replacement drives. 3. Reinstall the storage blade by following the quick restore instructions, see Performing field system recovery of the HP 4630 storage system (page 15). CAUTION: After performing field recovery, do not reconfigure RAID using the CMC. Instead, log in to TUI using ilo and select Initiate OS Recovery. The OS configuration is restored from a backup and the storage blade is rebooted. After the reboot, the storage blade is discovered as part of the management group. Replacing the FlexibleLOM NOTE: For detailed instructions, see Table 4 (page 20) for the applicable server blade maintenance and service guide. 1. Verify component failure by checking the following: The storage system cannot be discovered using the CMC. The link status shows it is off. 2. Power down the storage blade. 3. Remove the storage blade from the blade enclosure. 4. Remove the top cover from the storage blade. 5. Disconnect the capacitor module cable and remove the P721m controller. 6. Remove the FlexibleLOM module. 7. Install the replacement FlexibleLOM module. 8. Reinstall the P721m controller and reconnect the capacitor module cable. 9. Reinstall the top cover on the storage blade. 10. Reinstall the storage blade in the blade enclosure in the same bay. 11. Power on the storage blade. 12. After the FlexLOM is replaced, generate a new license key and install it on the storage system. 13. If networking was configured with DHCP, you must update the DHCP reservations and assign the same IP address to the replacement FlexLOM network port. Replacing the P721m controller Figure 6 (page 25) shows the P721m controller. 24 Removing and replacing the HP 4630 system components

Figure 6 HP Smart Array P721m controller 1. Cache module 2. Capacitor pack cable connector To replace the P721m controller: NOTE: For detailed instructions, see Installing a mezzanine controller in a previously configured server blade in the HP Smart Array Controllers for HP ProLiant Servers User Guide. For detailed instructions on replacing the cache module and capacitor, see Upgrade and replacement procedures in the HP Smart Array Controllers for HP ProLiant Servers User Guide. 1. Verify component failure by checking the following: Failure to detect physical drives and logical drives or the P721m RAID BIOS posted error during POST. An alarm displays for a failed RAID controller. 2. Power down the storage blade using the CMC. See the Powering off the storage system instructions in the HP StoreVirtual Storage User Guide. Wait at least 1 minute for the blade to power down. This procedure flushes all data from the cache. CAUTION: Since the HP 4630 storage system uses external data storage, ensure that the storage blade is the first unit to be powered down and the last to be powered up. This precaution ensures that the system does not mark the drives as failed when the storage blade is powered up. 3. Remove the storage blade from the blade enclosure. 4. Remove the top cover from the storage blade. 5. Remove the failed P721m controller. 6. Remove the cache module from the failed P721m controller. 7. Install the replacement P721m controller in slot 2. Connect the cache module and capacitor pack to the controller. 8. Reinstall the top cover on the storage blade. 9. Reinstall the storage blade (in the same bay) in the blade enclosure chassis. After replacing the P721m controller, verify the BIOS settings and ensure the P220i controller is set as the boot controller. Otherwise, the storage blade will not boot through the LeftHand OS software. 10. Power on the storage blade. Replacing the P721m controller 25

11. Verify that the storage blade boots correctly and the alarm for the failed RAID controller has cleared. 12. Confirm that all storage blades are running the same firmware version. NOTE: Use the CMC Hardware Report to view the controller firmware version. If the storage blades are not running the same firmware version, update the controller firmware with the Smart Update Firmware DVD located at http://www.hp.com/go/support. Replacing the P220i controller NOTE: For detailed replacement instructions, see Table 4 (page 20) for the applicable server blade maintenance and service guide. 1. Verify component failure by checking that the storage blade failed to boot or the P220i RAID BIOS posted error during POST. NOTE: You cannot back up data on the OS drives. A copy of the OS is backed up on the data drives. The backup from the data drives will be restored to the OS drives during storage blade replacement and recovery. 2. If the storage system is accessible through the CMC, power down the storage blade using the CMC. See the Powering off the storage system instructions in the HP StoreVirtual Storage User Guide. Wait at least 1 minute for the storage blade to power down. This procedure flushes all data from the cache. CAUTION: Since the HP 4630 storage system uses external data storage, make sure that the storage blade is the first unit to be powered down and the last to be powered up. This precaution ensures that the system does not mark the drives as failed when the storage blade is powered up. 3. Remove the storage blade from the blade enclosure. 4. Remove the top cover from the storage blade. 5. Disconnect the cache module capacitor pack from the controller. 6. Remove the P220i RAID controller. 7. Install the replacement P220i RAID controller and reconnect the cache module capacitor pack to the controller. 8. Reinstall the top cover on the storage blade. 9. Reinstall the storage blade in the blade enclosure. 10. Power on the storage blade. 11. Confirm that all storage blades are running the same firmware version. NOTE: Use the CMC Hardware Report to view the controller firmware version. If the storage blades are not running the same firmware version, update the controller firmware with the Smart Update Firmware DVD located at http://www.hp.com/go/support. Replacing the VC Flex-10 or HP VC FlexFabric module CAUTION: Be sure to update the firmware on the new VC Flex-10 or HP VC FlexFabric module. This operation will take the volumes offline. 26 Removing and replacing the HP 4630 system components

IMPORTANT: Clients will lose connectivity during this procedure unless using a bonded network with a pair of network switches. If not using a bonded network, clients should be disconnected before starting the procedure. In addition, both externally facing uplinks must be connected to the external network of your volumes. If uplinks are not connected to the external network, connectivity will be lost when one of the Flex-10 or FlexFabric switches goes offline during a firmware update. To replace a VC Flex-10 or VC FlexFabric module: 1. Disconnect the network connections into the VC Flex-10 or VC FlexFabric module (bay 1 or 2). 2. Remove the VC Flex-10 or VC FlexFabric module. 3. Replace the VC Flex-10 or VC FlexFabric module. 4. Reconnect the cables that were disconnected in Step 1 to their original ports. 5. Restore the configuration settings. For more information, see Backing up HP 4630 system configurations (page 11). Replacing the SAS switch This section provides instructions for removing and replacing the HP 6Gb SAS BL switch in the HP 4630 system. IMPORTANT: If a SAS switch fails, storage access continues through the remaining SAS switch. This causes storage access to set a preference to all LUNs in the remaining data path. This preference remains in place until the controllers in the blade enclosure are power cycled, or the remaining path becomes unavailable. To replace the SAS switch: 1. Log in to the Onboard Administrator and identify the SAS switch that has failed. 2. Power down the storage blades. 3. Power down the SAS switch from the Onboard Administrator. NOTE: When a switch is powered down, the following message displays: Resetting or toggling the power state of the interconnect could result in an interruption of I/O. Are you sure? Select OK to continue. 4. Power down the disk enclosures. 5. Disconnect all SAS cables from the switch; note which cable goes to which port. 6. Remove the failed switch from the blade enclosure chassis. 7. Install the replacement switch in the same slot in the blade enclosure chassis. Once installed, the SAS switch powers on automatically. 8. In the Systems and Devices section of the HP Virtual SAS Manager, it may indicate a firmware mismatch ( Mismatch displays next to the SAS switch). Select Update SAS Switch Firmware to display version information. If the versions that display are the same, no upgrade is needed; continue with step 10. If the versions do not match, continue with upgrading the switch firmware. NOTE: If the versions do not match, the Force VSM Active option will be unavailable. IMPORTANT: Do not attach the SAS cables to the replacement switch until the firmware update is complete. Replacing the SAS switch 27

9. When the upgrade is complete, select Reset Hardware to activate the new firmware on the replacement switch. 10. In the HP Virtual SAS Manager, select Force VSM Active. NOTE: This selection copies the zone and firmware information from the active switch to the passive, replacement switch. The replacement switch then becomes the active switch. 11. Reconnect the SAS cables to their original locations; see HP 4630 system cabling (page 35). 12. Power on the disk enclosures. Using the HP Virtual SAS Manager, verify the status of each disk enclosure and the zone status. Ensure that the HP Virtual SAS Manager is not reporting any warnings or errors. 13. Power on the storage blades. NOTE: The SAS switch should now provide a redundant access path to storage. Storage controllers will distribute I/O evenly over the switches upon restart. Replacing a SAS cable CAUTION: Failing to follow these steps in this order may damage the I/O module. 1. Before disconnecting a SAS cable, identify the storage blade that is paired with the disk enclosure connected to the SAS cable. Then, power down the storage blade using the CMC. Select storage system in the management group and select either the Power off or Reboot option to shut down the storage blade. 2. Manually power off the D2700 disk enclosures. 3. Replace the SAS cable. 4. Using the HP Virtual SAS Manager, verify the status of the disk enclosures and zones. 5. Power on the storage blade. See HP 4630 system cabling (page 35) for an illustration of HP 4630 system connectivity. Replacing the disk enclosure I/O module This section describes how to remove and replace the disk enclosure I/O module on the D2700 disk enclosure. CAUTION: Before replacing the I/O module, identify the storage blade that is paired with the disk enclosure containing the failed I/O module. Then, power down the storage blade using the CMC. Select storage system in the management group and select either the Power off or Reboot option to shut down the storage blade. Power down the disk enclosure before disconnecting a SAS cable. To replace the component: 1. Disconnect the SAS cables. 2. Position one hand under the module, and with the other hand, pull the module out of the enclosure (3). Squeeze the button on the bottom of the locking lever (1) and rotate out the handle (2). See Figure 7 (page 29). 28 Removing and replacing the HP 4630 system components

Figure 7 Removal of the I/O module CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. 3. Open the locking lever on the replacement I/O module. 4. Insert the module into the enclosure opening. 5. Push the module into the enclosure until a click is detected when fully seated. 6. Reconnect the SAS cables. 7. Power on the disk enclosure. 8. Using the HP Virtual SAS Manager, verify the status of the disk enclosures and zones: Ensure that both I/O modules are running the same firmware version. If not, upgrade the firmware to the latest version. Verify that the zone is properly assigned to correct blade bay. 9. Power on the storage blade. Log in to the CMC and verify that the RAID status is Normal. Replacing the disk enclosure power supply There are two power supplies in each disk enclosure chassis. The system can operate with a single power supply. 1. Remove a power cable. 2. Remove the power supply unit. 3. Insert a new power supply unit. 4. Reattach the power cable. Replacing the disk enclosure fan There are two fans in each disk enclosure chassis. The system can operate for a short period with one fan removed. Replacing the disk enclosure power supply 29

1. Lift up on the mounting latch (1). Figure 8 Removing a fan 2. Position one hand under the fan, and with the other hand, pull the fan out of the enclosure (2). 3. Insert the replacement fan into the enclosure opening. 4. Push the replacement fan into the enclosure until a click is detected when fully seated. Replacing the disk enclosure hard drive You do not need to power down the storage blade; you can hot-swap disk drives. For general instructions on replacing disk drives and ensuring data availability, see the HP StoreVirtual Storage User Guide. IMPORTANT: Before removing a drive from the disk enclosure, HP recommends that you use the CMC to turn on the drive LED so that you can physically identify the correct drive to replace (as described in step 1). 1. If the drive is still active, open the CMC, select Storage, and open the Disk Setup panel. If the Safe To Remove column displays Yes, turn on the drive LED to locate the drive. 2. Verify the disk drive has failed as follows: The drive failure LED is lit. The Alarm panel shows a failed drive. 3. Generate the support bundle using the CMC. Right click the storage system and select Export Storage System Support Bundle. 4. Remove the failed drive. 5. Insert the replacement drive. When replacing a drive, ensure that the drive capacity is the same or greater than the other drives in the disk enclosure. Installing a lower capacity drive will prevent the RAID controller from rebuilding. Also ensure the drive type is the same. For example, do not replace a SAS drive with a midline SAS drive. The alarm clears and the RAID controller begins rebuilding. You can view the rebuild progress in the hardware information in the CMC. NOTE: If there is more than one failed drive in the disk enclosure and the RAID Setup panel in the CMC shows the RAID status as off, you must use the Repair Storage System feature after replacing the failed drives and before adding the storage system to the management group or cluster. See Using Repair Storage System in the HP StoreVirtual Storage User Guide or the HP StoreVirtual Storage Online Help for more information. Replacing the disk enclosure 1. Power off the storage blade to which the failed disk enclosure is connected. 2. Power off the disk enclosure. 30 Removing and replacing the HP 4630 system components

3. Record the bay number of each drive and then remove all drives from the disk enclosure. 4. Disconnect the disk enclosure from the SAS switches. Be sure to identify the which cable goes into each switch port. 5. Install the drives in the new disk enclosure so they are in the same order they were in the original disk enclosure. 6. Connect the disk enclosure to the SAS switches using the same ports. 7. Power on the disk enclosure. 8. Log in to the Virtual SAS Manager and verify the status of the disk enclosures and zones. If for some reason the zoning is not correct, create a zone using all drives in the disk enclosure and then assign the zone to the bay of the storage blade. 9. Power on the storage blade. The RAID controller imports the RAID configuration from the drives and LeftHand OS metadata mounts properly. Store and manager processes start properly using the LeftHand OS metadata. The storage systems displays in the management group and volumes begin resynchronizing. NOTE: If either of the following issues occur, you must use the Repair Storage System feature and reconfigure the RAID before adding the storage system to the management group. See Using Repair Storage System in the HP StoreVirtual Storage User Guide or the HP StoreVirtual Storage Online Help for more information. The RAID controller reports cache data loss during POST or a cache corrupt event is received. In the CMC, the Disk Setup panel shows the drives offline or the RAID Setup panel shows the RAID status as off. Replacing the disk enclosure 31

5 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements your monitoring, 24x7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product s service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1 to 50 servers. Ideal for customers who can benefit from proactive notification, but do not need proactive service delivery and integration with a management platform. HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-hp servers that have a support obligation with HP. It is integrated with HP Systems Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced. Details for both versions are available at: http://www.hp.com/go/insightremotesupport To download the software, go to Software Depot: http://www.software.hp.com Select Insight Remote Support from the menu on the right. 32 Support and other resources

Related information HP websites You can find these documents on the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals To locate a HP 4630 system document, see Documentation available (page 9). For additional information, see the following HP websites: http://www.hp.com http://www.hp.com/go/storage http://www.hp.com/service_locator http://www.hp.com/support/manuals http://www.hp.com/support/downloads Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: Extend leveling jacks to the floor. Ensure that the full weight of the rack rests on the leveling jacks. Install stabilizing feet on the rack. In multiple-rack installations, fasten racks together securely. Extend only one rack component at a time. Racks can become unstable if more than one component is extended. Customer self repair HP customer self repair (CSR) programs allow you to repair your HP product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider, or see the CSR website: Replaceable parts http://www.hp.com/go/selfrepair This product contains replaceable parts. To identify the replaceable parts, see the individual component guides listed in Table 4 (page 20). Parts that are available for customer self repair (CSR) are indicated as follows: Mandatory CSR. You order the part directly from HP and repair the product yourself. On-site or return-to-depot repair is not provided under warranty. Optional CSR. You can order the part directly from HP and repair the product yourself, or you can request that HP repair the product. If you request repair from HP, you may be charged for the repair depending on the product warranty. -- No CSR. The replaceable part is not available for self repair. For assistance, contact an HP-authorized service provider. For more information about CSR, contact your local service provider. For North America, see the CSR website: Related information 33

http://www.hp.com/go/selfrepair To determine the warranty service provided for this product, see the warranty information website: http://www.hp.com/go/storagewarranty To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online: http://www.hp.com/buy/parts 34 Support and other resources

A HP 4630 system cabling The HP 4630 system SAS cabling is shown in Figure 9 (page 35) through Figure 12 (page 38). Figure 9 2-system cabling 1. HP VC Flex-10 or HP VC FlexFabric modules (2) 2. HP 6Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (2) 35

Figure 10 4-system cabling 1. HP VC Flex-10 or HP VC FlexFabric modules (2) 2. HP 6Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (4) 36 HP 4630 system cabling

Figure 11 6-system cabling 1. HP VC Flex-10 or HP VC FlexFabric modules (2) 2. HP 6Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (6) 37

Figure 12 8-system cabling 1. HP VC Flex-10 or HP VC FlexFabric modules (2) 2. HP 6Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (8) 38 HP 4630 system cabling

B Regulatory information For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at http:// www.hp.com/support/safety-compliance-enterpriseproducts. Turkey RoHS material content declaration Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur Ukraine RoHS material content declaration Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http://www.hp.com/support/proliantservers-warranties HP Enterprise Servers http://www.hp.com/support/enterpriseservers-warranties HP Storage Products http://www.hp.com/support/storage-warranties HP Networking Products http://www.hp.com/support/networking-warranties Turkey RoHS material content declaration 39

Glossary Acronyms and Abbreviations CMC Central Management Console CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol EBIPA Enclosure bay IP addressing ESX VMware's enterprise-class virtualization platform FBWC Flash-backed write cache FCC Federal Communications Commission FOM Failover Manager ilo 2 HP Integrated Lights-Out 2 iscsi Internet SCSI KVM Keyboard, video, mouse switch LUN Logical unit number NIC Network interface card OA Onboard Administrator POST Power-on self test RBSU ROM-based setup utility RF Radio frequency SAN Storage Area Network SAS Serial-Attached SCSI SFF Small Form Factor SSH Secure Shell UPS Uninterruptible power supply VIP Virtual IP address 40 Glossary

Index A available documents, 9 B backing up configurations, 11 backup configuration, 12 C cabling diagram, 35 HP 4630 system, 35 component replacement instructions, 20 components hardware, 5 hot-pluggable, 20 non-hot-pluggable, 20 configuration back view, 5 backing up, 11, 12 factory settings, 11 front view, 5 configuration backup methods, 12 secure copy tool, 12 contacting HP, 32 customer self repair, 33 parts list, 33 D disk drive storage blade, 23 disk enclosure fan, 29 hard drive, 30 power supply, 29 disk enclosure fan replacing, 29 disk enclosure hard drive replacing, 30 disk enclosure I/O module replacing, 28 disk enclosure power supply replacing, 29 document related information, 33 documentation HP website, 33 documentation available, 9 F firmware upgrades, 19 firmware upgrade, 20 Flex-10 module replacing, 26 Flex-10 module, replacing, 26 H hard drive disk enclosure, 30 help obtaining, 32 HP technical support, 32 I I/O module replacing, 28 Insight Remote Support software, 32 M maintenance HP 4630 system, 13 warranty entitlement labels, 14 mezzanine controller battery, 24 replacing, 24 mezzanine controller, replacing, 24 O offline volumes, 19 overview general description, 5 P P721m controller replacing, 24 parts replaceable, 33 R rack stability warning, 33 recovery HP 4630 system, 15 regulatory information, 39 Turkey RoHS material content declaration, 39 Ukraine RoHS material content declaration, 39 related documentation, 33 remote support software, 32 replacing both storage blade disk drives, 23 P721m controller, 24 storage blade, 21 storage blade disk drive, 23 replacing the disk enclosure fan, 29 replacing the disk enclosure hard drive, 30 replacing the disk enclosure i/o module, 28 41

replacing the disk enclosure power supply, 29 replacing the I/O module, 28 replacing the mezzanine controller, 24 replacing the SAS cable, 28 replacing the SAS switch, 27 replacing the VC Flex-10 module, 26 replacing the VC FlexFabric module, 26 S SAS cable, 28 SAS switch, 12, 27 solution configuration, 5 storage blade replacement, 21 storage blade disk drive replacement, 23 replacing both, 23 storage system repair, 18 Subscriber's Choice, HP, 32 support software, remote, 32 HP Enterprise servers, 39 HP Networking products, 39 HP ProLiant and X86 Servers and Options, 39 HP Storage products, 39 websites customer self repair, 33 HP, 33 HP Subscriber's Choice for Business, 32 product manuals, 33 T technical support HP, 32 service locator website, 33 troubleshooting BIOS reset, 14 components, 13 HP 4630 system, 13 specific issues, 14 Turkey RoHS material content declaration, 39 U Ukraine RoHS material content declaration, 39 upgrading firmware, 20 utility system backup, 12 V VC Flex-10 module bays, 26 configuration backup, 11 replacing, 26 VC FlexFabric replacing, 26 VC FlexFabric, replacing, 26 Virtual Connect Flex-10 module backing up configuration, 11 Virtual Connect Manager for configuration backup, 11 rebuilding SAS switch, 12 W warning rack stability, 33 warranty entitlement labels locations, 14 warranty information 42 Index