Abhay Nath Mishra Robinson College of Business Georgia State University, Atlanta, GA 30303 E-mail: amishra@gsu.edu Website: robinson.gsu.edu/profile/abhay-n-mishra/ Education Doctor of Philosophy (2003) University of Texas, Austin Master of Business Administration (1996) Xavier Labor Relations Institute, Jamshedpur, India Bachelor of Technology, Computer Science and Engineering (1993) National Institute of Technology, Surathkal, India Research Interests Health information technologies, IT-enabled innovation in health care, Electronic procurement and supply chain management, IT adoption and assimilation, Impact of IT on organizational processes and individuals, Health care analytics Fellowship and Awards 1. Student Technology Fee Award, Georgia State University, 2013 2. Summer Research Grant, Georgia State University, 2013 and 2012 3. Outstanding Mentor and Role Model award by The Panhellenic Association at Carnegie Mellon University, 2007 4. Software Technology Initiative Grant to develop database oriented mini-cases, University of Maryland, College Park, 2004 5. David Bruton Jr. Fellowship, University of Texas at Austin, 2001 6. University of Texas summer tuition fellowship, 2001 7. Eugene and Dora Bonham research grant, McCombs School of Business, University of Texas at Austin, 2000 8. Academic fellowship, College of Commerce and Business Administration, University of Illinois, Urbana-Champaign, 1997 1998 9. Merit scholarship, National Institute of Technology, Surathkal, 1989 1993 1
Work Experience 2008 present: J. Mack Robinson College of Business Georgia State University, Atlanta, GA. Assistant Professor 2007 2008: David A. Tepper School of Business Carnegie Mellon University, Pittsburgh, PA. Visiting Assistant Professor 2002 2007: Robert H. Smith School of Business University of Maryland, College Park, MD. Lecturer/Assistant Professor 1998 2002: McCombs School of Business University of Texas, Austin, TX. Research Assistant/Teaching Assistant/Instructor 1997 1998: College of Commerce and Business Administration University of Illinois, Urbana-Champaign, IL. Research Assistant 1996 1997: Ramco Systems, Madras, India. Senior Product Executive 1993 1994: Tata Steel, Jamshedpur, India. Senior Officer Publications: Refereed Scholarly Journals 1. Mishra, A. N., S. Devaraj, G. Vaidyanathan. Forthcoming. Capability hierarchy in electronic procurement and procurement process performance: An empirical analysis. Journal of Operations Management. 2. Devaraj, S., G. Vaidyanathan, A. N. Mishra. 2012. Effect of purchase volume and mix flexibility on e-procurement performance: A test of two perspectives. Journal of Operations Management. (30:7-8) 509-520. 3. Mishra, A. N., C. Anderson, C. M. Angst, R. Agarwal. 2012. Electronic health records assimilation and physician identity evolution: An identity theory perspective. Information Systems Research. (23:3, Part 1 of 2) 738-760. 2
4. Mishra, A. N., R. Agarwal. 2010. Technological frames, organizational capabilities, and IT use: An empirical investigation of electronic procurement. Information Systems Research. (21:2) 249-270. 5. Mishra, A. N., P. Konana, A. Barua. 2007. Antecedents and consequences of Internet use in procurement: An empirical investigation of U.S. manufacturing firms. Information Systems Research. (18:1) 103-120. Work in Progress 1. Singh, R., L. Mathiassen, A. N. Mishra. Path constitution in technological innovation: Evidence from rural telehealth. Under revision for fourth-round review at MIS Quarterly. 2. Bhargava, H., A. N. Mishra. Longitudinal and specialty-specific impacts of electronic medical records on physician productivity: Evidence from panel data analysis. Under third-round review at Management Science. 3. Yu, S., A. N. Mishra, A. Gopal, S. Slaughter, T. Mukhopadhyay. E-procurement infusion complementary or substitutive? A study of MRO procurement in the service industry. Under second-round review at Production and Operations Management. 4. Ketsche, P., A. N. Mishra, J. Marton, A. Snyder, S. McLaren. Can information technology improve the Medicaid application process? Enrollee perceptions from Georgia. Under review at Health Affairs. 5. Mishra, A. N., A. Snyder, P. Ketsche, J. Marton, S. McLaren. Virtualizing benefits application and renewal processes: A theoretical and empirical investigation of two public health programs. Target journal: MIS Quarterly; Current Stage: Data analysis in progress; Target submission date: Fall 2013. 6. Mishra, A. N. Does health care digitization pay off? EHR assimilation, administrative and clinical process changes, and operational, patient and financial outcomes. Target journal: Production and Operations Management, Data analysis in progress; Target submission date: Early Spring 2014. 7. Mishra, A. N., J. (Cath) Oh, Y. Tao, W. Custer. Health information technology investments, health care utilization, clinical quality and performance of hospitals in the United States. Data collection in progress. 8. Mishra, A. N., A. Baird, A. Snyder. Accountable care organizations, patientcentered medical homes and IT-based coordination. Conceptualization in progress 3
Publications: Refereed Conference Proceedings 1. Marton, J., A. N. Mishra, P. Ketsche, A. Snyder, S. McLaren. 2013. Can information technology improve the Medicaid application process? Enrollee perceptions from Georgia. AcademyHealth, June 23-25, Baltimore, MD. 2. Mishra, A. N., A. Snyder, J. Marton, P. Ketsche, S. McLaren. 2012. Virtualizing Medicaid application process in Georgia. Workshop on Health IT and Economics, October 5-6, Washington, DC. 3. Bhargava, H., A. N. Mishra. 2011. Electronic medical records and physician productivity: Insights from panel data analysis and design implications. Conference on Information Systems and Technology, INFORMS, November 12-13, Charlotte, NC. 4. Bhargava, H., A. N. Mishra. 2010. Do electronic medical records make physicians more productive? An empirical analysis and design implications. Workshop on Health IT and Economics, October 8-9, Washington, DC. 5. Singh, R., L. Mathiassen, A. N. Mishra. 2009. A theory of rural telehealth innovation -- A paradoxical approach. Proceedings of International Conference on Information Systems, December 15-18, Phoenix, AZ. 6. Yu, S., A. N. Mishra, A. Gopal, T. Mukhopadhyay. 2009. IT infusion and its performance impacts: An empirical analysis of e-procurement in the service industry. Proceedings of International Conference on Information Systems, December 15-18, Phoenix, AZ. 7. Yu, S., A. N. Mishra, A. Gopal, S. Slaughter, T. Mukhopadhyay. 2008. IT infusion and its performance impacts: An empirical analysis of e-procurement in the service sector. Conference on Information Systems and Technology, INFORMS, October 11-12, Washington, DC. 8. Anderson, C., A. N. Mishra, R. Agarwal, C. M. Angst. 2007. Digitizing healthcare: The ability and motivation of physician practices and their adoption of electronic health record systems. Proceedings of International Conference on Information Systems, December 9-12, Montreal, QC. 9. Mishra, A. N., P. Konana, A. Barua. 2001. Determinants of the level of Internetbased procurement: An empirical study of the procurement of production goods in manufacturing firms. Proceedings of Americas Conference on Information Systems, August 3-5, Boston, MA. 10. Mishra, A. N., P. Konana, A. Barua. 2000. An empirical investigation of Internet-based procurement. Proceedings of Third International Conference on Telecommunications and Electronic Commerce, November 16-19, Dallas, TX. 4
Publications: Non-Refereed and Other 1. Mishra, A. N., P. Ketsche, J. Marton, A. Snyder, S. McLaren. 2012. Virtualizing Medicaid application process in Georgia: A test of process virtualization theory. INFORMS Annual Meeting, October 14-17, Phoenix, AZ. 2. Mishra, A. N., P. Konana, A. Barua. 2006. Antecedents and consequences of Internet use in procurement: An empirical investigation. INFORMS Annual Meeting, November 5-8, Pittsburgh, PA. 3. Mishra, A. N. 2005. Electronic procurement from Internet-based business-tobusiness markets: A multi-perspective study. INFORMS Annual Meeting, November 12-16, San Francisco, CA. Externally-Funded Research Projects 1. Medicaid and CHIP eligibility Georgia department of community health (with A. Snyder, J. Marton, B. Tyler and P. Ketsche), Begin Date: 10-01-2011, End Date: 12-31-2012, Amount of funding: $200,000, Role: Faculty 2. Design of health insurance exchange Georgia department of community health (with W. Custer, P. Ketsche, K. Minyard, G. Landers and A. Snyder), Begin Date: 11-01-2010, End Date: 09-30-2011, Amount of funding: $300,000, Role: Faculty 3. Electronic health record adoption and use among U.S. physician practices Pfizer Health Informatics (with R. Agarwal, C. Angst, and C. Anderson), Begin Date: 03-2006, End Date:02-2007, Amount of funding: $40,000, Role: Principal investigator and faculty Papers Presented at Professional Meetings 1. Marton, J., A. N. Mishra, P. Ketsche, A. Snyder, S. McLaren. 2013. Can information technology improve the Medicaid application process? Enrollee perceptions from Georgia. AcademyHealth, June 23-25, Baltimore, MD. [Presented by co-author] 2. Mishra, A. N., P. Ketsche, J. Marton, A. Snyder, S. McLaren. 2012. Virtualizing Medicaid application process in Georgia: A test of process virtualization theory. INFORMS Annual Meeting, October 14-17, Phoenix, AZ. 3. Mishra, A. N., A. Snyder, J. Marton, P. Ketsche, S. McLaren. 2012. Virtualizing Medicaid application process in Georgia. Workshop on Health IT and Economics, October 5-6, Washington, DC. 4. Bhargava, H., A. N. Mishra. 2011. Electronic medical records and physician productivity: Insights from panel data analysis and design implications. Conference on Information Systems and Technology, INFORMS, November 12-13, Charlotte, NC. 5
5. Mishra, A. N., S. Devaraj, G. Vaidyanathan. 2010. A strategic approach to e- procurement management - An empirical analysis of capability hierarchy in electronic procurement. 41 st Decision Sciences Annual Conference, November 20-23, San Francisco, CA. [Presented by co-author] 6. Bhargava, H., A. N. Mishra. 2010. Do electronic medical records make physicians more productive? An empirical analysis and design implications. Workshop on Health IT and Economics, October 8-9, Washington, DC. 7. Singh, R., L. Mathiassen, A. N. Mishra. 2009. A theory of rural telehealth innovation -- A paradoxical approach. International Conference on Information Systems, December 15-18, Phoenix, AZ. [Presented by co-author] 8. Yu, S., A. N. Mishra, A. Gopal, T. Mukhopadhyay. 2009. IT infusion and its performance impacts: An empirical analysis of e-procurement in the service industry. International Conference on Information Systems, December 15-18, Phoenix, AZ. [Presented by co-author] 9. Yu, S., A. N. Mishra, A. Gopal, S. Slaughter, T. Mukhopadhyay. 2008. IT infusion and its performance impacts: An empirical analysis of e-procurement in the service sector. Conference on Information Systems and Technology, INFORMS, October 11-12, Washington, DC. [Presented by co-author] 10. Anderson, C., A. N. Mishra, R. Agarwal, C. M. Angst. 2007. Digitizing healthcare: The ability and motivation of physician practices and their adoption of electronic health record systems. International Conference on Information Systems, December 9-12, Montreal, QC. 11. Mishra, A. N., P. Konana, A. Barua. 2006. Antecedents and consequences of Internet use in procurement: An empirical investigation. INFORMS Annual Meeting, November 5-8, Pittsburgh, PA. 12. Mishra, A. N. 2005. Electronic procurement from Internet-based business-tobusiness markets: A multi-perspective study. INFORMS Annual Meeting, November 12-16, San Francisco, CA. 13. Mishra, A. N., P. Konana, A. Barua. 2001. Determinants of the level of Internetbased procurement: An empirical study of the procurement of production goods in manufacturing firms. Americas Conference on Information Systems, August 3-5, Boston, MA. 14. Mishra, A. N., P. Konana, A. Barua. 2000. An empirical investigation of Internet-based procurement. Third International Conference on Telecommunications and Electronic Commerce, November 16-19, Dallas, TX. Supervision of Doctoral Dissertations 1. Hornyak, R. 2012. Knowledge Worker Behavioral Responses and Job Outcomes in Mandatory Enterprise System Use Contexts. Member of the dissertation committee, Initial placement: Arizona State University, Tempe. 6
2. Anderson, C. A. 2011. Health Information Systems Affordances: How the Materiality of Information Technology Enables and Constrains the Work Practices of Clinicians. Member of the dissertation committee, Initial placement: University of Nevada, Reno. 3. Langer N. 2007. Essays in Information Technology Management. External reader of the dissertation, Initial placement: Indian School of Business, Hyderabad, India. Continuing Education Activities in the Past Five Years 1. College-wide doctoral student workshop on Job Market and Applications, 2011 2. Faculty Development Committee workshop on Health Care Research, 2010 Invited Presentations Georgia Tech, Emory University Center of Comprehensive Informatics, University of California at Davis, University of Georgia, Georgia State University, American University, Carnegie Mellon University, Singapore Management University, University of Pittsburgh, City University of New York, University of Cincinnati, Babson College, University of Maryland at College Park, University of British Columbia, State University of New York at Buffalo, Arizona State University, University of Notre Dame, Penn State University, Texas A&M University, University of Washington at Seattle, Louisiana State University Teaching Robinson College of Business Ph.D. E Topics in HIS MBA/MHA/MS Health Information Systems Executive MBA Operations & Quality Management Undergraduate Health Information Systems; Scientific Perspectives on Global Problems 7
David A. Tepper School of Business Management Information Systems; Systems Analysis and Design Robert H. Smith School of Business MBA Electronic Commerce: Business Models and Technology; Telecommunications and the Internet; Data Management Systems; Managing Digital Businesses and Markets Undergraduate Introduction to Information Systems; Information Systems Projects McCombs School of Business Undergraduate Introduction to Data Management Teaching Evaluations Semester and year Course Number Course Title 8 No. of students Student eval Spr 2013 HA 8670 Health Information Systems 26 4.8 Spr 2013 HA 3970 Health Information Systems 11 4.3 Fall 2012 HA 3970 Health Information Systems 41 4.5 Spr 2012 HA 8670 Health Information Systems 24 3.8 Spr 2012 HA 3970 Health Information Systems 24 4.6 Fall 2011 HA 3970 Health Information Systems 36 4.7 Sum 2011 EMBA 8355 Operations and Quality Management 39 4.0 Spr 2011 HA 8670 Health Information Systems 32 4.4 Spr 2011 HA 3970 Health Information Systems 31 4.2 Fall 2010 HA 3970 Health Information Systems 33 3.9 Sum 2010 EMBA 8355 Operations and Quality Management 45 3.3 Spr 2010 HA 8670 Health Information Systems 25 3.2 HA/CIS E Topics in HIS 6 4.5 Spr 2010 9200 Fall 2009 HA 3970 Health Information Systems 28 3.7 Spr 2009 HA 8670 Health Information Systems 7 4.3 Spr 2009 HA 3970 Health Information Systems 28 4.5 Fall 2008 PERS 2002 Scientific Perspectives on Global Problems 23 4.1 (2 sections) 24 4.0 Sum 2008 HA 3970 Health Information Systems 9 4.1 Spr 2008 70453 Systems Analysis and Design 20 3.2 Fall 2007 70451 Management Information Systems 89 4.0 Spr 2007 BMGT 301 Introduction to Information Systems 43 3.83
BMGT 301 Introduction to Information Systems 37 4.56 Fall 2006 BUSI 780 Managing Digital Businesses and Markets 14 3.64 BMGT 407 Information Systems Projects 11 3.40 BUSI 780 Managing Digital Businesses and Markets 5 4.17 Fall 2005 BUDT 704 Data Management Systems 21 3.55 BMGT 407 Information Systems Projects 11 4.06 BUSI 780 Electronic Commerce: Buss. Models and 10 4.53 Fall 2004 Tech. BUDT 704 Data Management Systems 15 3.65 BUDT 704 Data Management Systems 6 4.62 Fall 2003 BUDT 705 Telecommunications and the Internet 12 4.03 BMGT 723 Electronic Commerce: Buss. Models and 19 3.5 Spr 2003 Tech. BMGT 723 Electronic Commerce: Buss. Models and 4 4.29 Tech. Fall 2002 BMGT 723 Electronic Commerce: Buss. Models and 11 3.43 Tech. Spr 2000 MIS 325 Introduction to Data Management 15 3.96 All the ratings are on a scale of 1 to 5. Students Comments One of the most knowledgeable and passionate professors that I have had the honor to learn from at GSU. Professor Mishra wants students to fully understand why information technology is so important in healthcare, how HIT is changing the way that healthcare is administered, and how to plan for HIT needs in health organizations. Presented very well and seemed genuinely interested in the subject and teaching. Always seemed energetic and encouraged student interaction. Always emailed important class updates and responded promptly to assignment submissions. He was one of my favorite instructors this semester. He seemed to really care about teaching and I think that made me want to work a little harder. I would definitely recommend this instructor for future students. Really enjoyed the class. He made a difficult concept/theories easy to understand and apply to the real world industry. I learned a lot. In addition to being knowledgeable, this instructor is very enthusiastic and passionate about the subject matter. He also manages the class well by alternating class formats between lectures, case discussions, and guest speakers. He has a great sense of humor and connects well with each student in the class. Professor Mishra is an extremely effective teacher in that he is able to take material that can be difficult to understand and put it in an understandable format. The IT foundation is often grounded in a language that many student s learning styles cannot get. He is able to pull the important concepts out and teach them so that the students can gain a basic understanding, which was what was needed to move them forward to the actual class coursework. Instructor is extremely effective in his teaching style, ability to engage the class in discussion, and his obvious mastery of the subject. Brilliant, entertaining. 9
Mastery of subject. Very thorough in discussion and on material handouts. Great energy and passion for teaching. Made lectures very interesting and informative. Most interesting class this semester. Interesting teaching style; keeps you awake in class. Good sense of humor, and uses it throughout his lectures. Cares about quality of his teaching, and the overall learning process. Dr. Mishra is a very charismatic and effective instructor & an asset to the University. Speaks extremely well and very prepared for lectures. The instructor challenges students, cares about our success and understanding, and is easily one of the best instructors I've had at GSU. I've gone from hating him initially (because of the course difficulty) to absolutely loving him. Very knowledgeable about subject, and very good teacher. I learned a lot. Definitely got what I wanted from this class, plus extra. Knows the material inside and out, pushes students to achieve thier highest potential. Provides breadth and depth. This is the most challenging, educating, and enjyoable class I have had at GSU. Service Activities Internal to the University 1. Member of the CIS recruitment committee, 2013 (ongoing) 2. New masters level course preparation on Predictive Analytics in Health Care, 2013-2014 3. Student Technology Fee grant proposal 2013 (and 2012) on health data analytics 4. Successful proposal development for 2 CI cluster hiring in health information systems; member of the IHA and CIS recruitment committees; helping advertise the 2 CI position, short listing candidates and interviewing candidates at conferences, 2011-2012 5. New doctoral level course preparation on E Topics in Health Information Systems, 2009-2010 6. Leadership in health informatics and analytics, 2008-2013 7. Actively involved in program information dissemination, 2008-2013 8. Participation in student open houses, 2008-2013 9. Interviewing graduate students, 2008-2011 10. Faculty marshal at graduation ceremonies, 2004-2005 11. Coordinator of the departmental information systems seminar series, 2003-2005 12. Member of the.net transition committee, 2003 10
Service Activities in Academic and Professional Organizations 1. Associate Editor of the Special Issue of Health Systems (Guest Editors: Elizabeth Davidson, Gordon Gao and Jeffrey McCullough), 2013 2. Conference co-chair, Conference on Information Systems and Technology (CIST) / INFORMS 2012, Phoenix, AZ; Session chair for INFORMS 2012 3. Session chair and program committee member for CIST 2011, Charlotte, NC 4. Track-chair, Pacific Asia Conference on Information Systems, 2010 5. Associate editor, Academy of Management, 2010 6. Associate editor for two tracks, ICIS, 2009, Phoenix; session chair for ICIS 2009 7. Program committee member for CIST 2008, Washington DC 8. Session chair for CIST 2006, Pittsburgh; and INFORMS 2005, San Francisco 9. Mini-track co-chair for AMCIS 2006 10. Frequent ad-hoc reviewer for Information Systems Research, MIS Quarterly, Management Science, Journal of Management Information Systems, Production and Operations Management, Decision Sciences, Decision Support Systems, Information Technology and Management, Journal of Information Technology, Journal of Strategic Information Systems, International Conference on Information Systems, Americas Conference on Information Systems, Academy of Management Conference, Conference on Information Systems and Technology, International Conference on Electronic Commerce, IFIP WG 8.2. Service in the Community 1. Organizing a seminar series for Atlanta academic health care community, 2013 2. Faculty advisor for Asha for Education, 2011-2013 3. Using technology and management skills to help a civic organization and a community fight against a large, big-box store, 2012-2013 4. Provided organization and management help to Hosea Feed the Hungry, 2008 5. Pro bono consulting provided to a small firm in Jacksonville, Florida to establish ecommerce strategy, 2005 11