Managed learning solutions for aged care providers

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Corporate Brochure

Managed learning solutions for aged care providers Ongoing learning and development is central to the CQI process that underpins Residential Care accreditation and Home Care quality reporting, as well as key objectives of the Living Longer. Living Better Aged Care Reform Package. It is essential for all staff members to continue to learn so they have the relevant knowledge and skills to meet consumer expectations, deliver evidence based safe care and services and to ensure that your organisation complies with regulatory and legislative requirements. Aged Care Learning Solutions Learning Management System is an online solution to effectively manage: Mandatory and other relevant education Workplace competencies Staff induction Performance management Access to proprietary information and documentation. For example policies and procedures Accreditation or quality reporting requirements relating to learning and development: Audit outcomes, complaints or Department concerns. Accreditation and quality reporting. 2

Learning management system The ACLS LMS easily and effectively manages staff learning and development via a learning management system. A learning management system is simply a central place to administer, deliver and report on learning and development. A secure training department will be created and fully loaded with over 95 online educational activities (including mandatory education). The system also has the capacity to manage workplace competencies. Staff access is via a unique user name and password. Your training department in the LMS will become the go to place when staff members need to update or refresh their knowledge, undertake workplace competency assessments, meet any continuing professional development requirements or have access to relevant proprietary information. 3

Customisation Each organisation has its unique challenges when it comes to disseminating information, providing staff education and managing workplace competency. Our learning activities can be customised to ensure that your staff are delivering care and services in line with your policies, procedures and expectations. Our learning activities can be customised with your organisation s policies and procedures, other specific content and related assessment questions. Our News function provides a customisable communication area. Documents and other information can also be uploaded to the LMS to facilitate easy access. The ACLS consultants will work with you to customise a response for the needs of your organisation. The ACLS LMS has a solution for every aged care organisation. 4

Compliance with mandatory and other education Our online libraries include mandatory and other continuing education for residential and home aged care services. 1. Learners are automatically enrolled each month in the ACLS annual program. 2. Organisations also have the option of customising their annual program from over 95 aged care specific online learning activities. 3. Learning activities have been developed to meet the learning needs of work groups. For example registered nurses, direct care staff, support staff. 4. Any associated workplace competencies can also be administered in the LMS. 5. Learning activities can be customised with your policies and procedures, specific assessment questions or other relevant content. 6. Enrolment notification and reminder emails are sent to learners. 7. Progress reports are automatically emailed to you fortnightly and learner progress and completion can be tracked in real time. 8. Evidence of compliance is accurate and requires no manual data entry. 5

Responding to an audit, complaint or Department issue Reviewing policies and procedures, checking for knowledge or competency gaps and providing relevant education or training should be part of your action plan when responding to an audit result, complaint or Department issue. Manager functionality allows you to enrol individual staff, groups of staff or all staff in any learning activities at any time. This is in addition to the automatic enrolment in the annual education program. Completion and exception reports can be generated in real time for any learning activity. Scheduled completion reports are also sent by email each month. We also provide a document that can be tailored to assist with providing evidence for accreditation or quality reporting in relation to training and education. 6

Customised online induction programs Every aged care provider should seriously consider the savings, care and service benefits of an ACLS online induction program. Our consultants will work with you to develop an induction program that incorporates: Your content (policies, procedures, staff handbook and other proprietary information) Relevant workplace competencies for different work groups and Your choice of our learning activities customised with your policies and procedures. Completion milestones will be determined by your needs. Learners and managers will receive scheduled automated email reminders. Progress can be easily monitored and learner activity and completion can be checked at any time. The ACLS online induction program is the right choice for individual or group inductions across all work groups for your organisation. 7

Managing Staff Performance Aged Care Learning Solutions provides a tangible, objective and equitable response to staff performance management. Agreed annual staff education requirements for each staff member can be easily monitored over the year to keep leaners on track to meet KPI s. Individual learning plans can be developed by your organisation via manager rights access to the LMS. Individual staff members can be enrolled in any education or competency assessment at any time in response to a performance issue. For example: unsafe manual handling, breeching privacy and confidentiality, unsafe medication management. 8

ACLS CPD Solution The ACLS CPD Solution will mitigate the risk of your registered and enrolled nurses not meeting their CPD requirements for national registration. The provision of continuing professional development is highly valued by nurses and has been recognised as an effective recruitment and retention strategy. The ACLS CPD Solution will ensure that your nurses meet all of the national registration continuing professional development requirements. CPD requirements for NMBA registration ACLS resources to meet CPD standard requirements Minimum 20 aged care specific hours of CPD per year Learning outcomes for all CPD activity Reflection on value and effectiveness of CPD activity The ACLS CPD Solution provides 20 hours of aged care specific CPD per year via an annual learning plan. Nurses can also self-enrol in over 60 online learning activities. Record of learning outcomes for all learning activities and other CPD activities Completion of each learning activity triggers a learning reflection for the learner to complete Annual learning needs analysis Online CPD Learning Needs and Plan to complete in preparation for the coming registration period Annual learning plan The learner s CPD hours will be collated and recorded with the name of the activity, date and hours Evidence of CPD activities Other CPD activities e.g. conferences, workplace competencies, seminars, mentoring can also be recorded in the CPD Management functionality. 9

ACLS CPD Learning Plan June 2013 - May 2014 JUNE 3.5 CPD Hours Person Centred Dementia Care Overview of person centered care: Using person centered care to maintain dignity, identity, communication, relationships and functional ability: Protecting the older person s mental health: Environmental issues: Social and leisure activities AUGUST 4 CPD Hours Medication Management Older People Overview of medication management residential and community aged care: Medication challenges: Responsibilities, ethics, decision making, Drug calculations OCTOBER 2 CPD Hours Type 2 Diabetes Older People Overview of Type 2 diabetes: Risk factors: Signs and symptoms: Complications: Management: Nutrition: Education and support NOVEMBER 2 CPD Hours Work Health and Safety WHS responsibilities: WHS Act 2011 Summary JANUARY 3 CPD Hours Physical Activity Older People Overview: physical activity and older people: Benefits of physical activity: Research findings: Sleep, nutrition, mental health, falls prevention, strength and mobility. MARCH 3.5 CPD Hours Elder Abuse Overview: Risk and protective factors: Features, types and signs of Elder abuse: CALD issues: Prevention and response: Compulsory Reporting Guidelines for Residential Aged care. April 2 CPD Hours Fire Safety Fire fighting equipment: Evacuation: Security: Other emergencies. 10

Aged Care Learning Solutions List of Learning Activities An annual subscription gives your staff access to all of the following learning activities Older Peoples Physical and Mental Health Issues 1. Nutrition 2. Medication Management 3. Culturally and Linguistically Diverse Older People 4. Person Centered Dementia Care 5. Advanced Dementia and Palliative Care 6. Type 2 Diabetes 7. Parkinson s Disease 8. Mental Health and Depression 9. Musculoskeletal Conditions 10. Advanced Dementia and Palliative Care 11. Post-Traumatic Stress Disorder 12. Aboriginal and Torres Strait Islander Older People 13. Physical Activity 14. Respiratory Disease 15. Sensory Loss 16. Cardiac Disease 17. Mental Health Issues and Personality Disorder 18. Schizophrenia 19. Carer Issues 20. Building Service User Independence Residential Aged Care 1. Elder Abuse 2. Fire Safety: Evacuation: Other emergencies 3. Hazardous manual tasks/ Manual Handling 4. Living Environment: Infection Control 5. Work Health and Safety 6. Food Services to Vulnerable Persons 7. Bullying and Harassment: Conflict Resolution 8. Aggression Minimisation: Restraint 9. Medication: Pain: Palliative Care: Sleep 10. Quality Care: Older People s Skin: Pressure Sores: Wound Management 11. Resident Rights and Responsibilities: Emotional Support: Leisure: Cultural and Spiritual Life 12. Depression: Dementia: Delirium 13. Nutrition and Hydration: Continence: Oral and Dental Care 14. Mobility and dexterity: Rehabilitation: Falls: Sensory loss 15. CPR update 11

Aged Care Learning Solutions List of Learning Activities An annual subscription gives your staff access to all of the following learning activities Community Aged Care 1. Elder Abuse 2. Home fire safety: Fire fighting and emergency control: Evacuation: Security: Other Emergencies 3. CPR update 4. Hazardous manual tasks/ Manual Handling 5. Infection control 6. Work Health and Safety 7. Bullying and harassment: Conflict resolution 8. Aggression minimisation: Restraint 9. Older people s skin: Pressure sores: Wounds 10. Rights and responsibilities: Emotional support: CALD Older people 11. Mental health: Depression: Dementia: Delirium: Behavioural management 12. Nutrition & hydration: Oral care: Dental care: Continence management 13. Mobility and dexterity: Falls: Rehabilitation: Sensory Loss 14. Medication management: Pain management: Palliative care: Sleep 15. Building service user independence 16. Regulatory Compliance 17. Privacy and Confidentiality 18. Community Understanding and Engagement 19. Complaints and Service User Feedback 20. Service User Access and Referral 21. Service User Assessment and Reassessment 22. Effective Management 23. Care Plan Development and Delivery 24. Continuous Improvement 25. Information Provision 26. Advocacy 27. Independence 12

Contact details Please call or email for more information. Aged Care Learning Solutions 02 9999 1993 info@agedcarelearningsolutions.com.au 13