Induction: first 12 weeks of employment. e-learning options

Transcription

1 Dementia Care and Support: Training Pathways Current Learning Options Topic areas are listed in the left hand column. Currently available ways of meeting the learning needs are listed in the right hand column. Where possible, links to the information have been included. Induction: first 12 weeks of employment Topics Common Induction Standards Enabling care workers to demonstrate high quality care and support; provides recognition for their work, and prepares them for entry onto future training and qualifications. The standards now map across to the mandatory units of the new Health and Social Care Diploma. General Social Care Council Codes of Practice Provide a clear guide for all those who work in social care, setting out the standards of practice and conduct workers and their employers should meet. MCA, Safeguarding & DoLS Very basic information for Care Home staff on supporting people who have dementia. Downloadable leaflet. Learning options Skills for Care Common Induction Standards For Learning Disability Staff: Level 2 & 3 Awards in Supporting People who have a Learning Disability. Contact mary.dart@devon.gov.uk for details General Social Care Council : Codes of Practice e-learning options Safeguarding Adults information To access: register an interest with the DCC Workforce Development Team by ing them hrtahelp@devon.gov.uk or phoning on You will be given the web-link and allocated a username and password. There is no charge for these courses. DCC Learning Gallery SafeGuarding/MCA/DoLs Resources: browse the catalogue here. Devon Care Training members, access the Learning Gallery by ing DCTC@devon.gov.uk Dementia: an Introductory Guide for Care Home staff

2 Dementia Care and Support: Training Pathways Current Learning Options Level 2 Topics These are basic areas of interest to anyone supporting a person who has dementia. They build on the underpinning values and knowledge of Induction, but you do not have to wait 12 weeks to get started! Topics Learning Options General information websites to browse SCIE Dementia Learning Gateway: A wealth of free resources on all aspects of supporting people who have dementia. Includes e-learning modules; bite-sized tips and tools; video clips and links to more help and information There is much information and further links to be found using the sites listed in this document. To speed up your searches, I have included direct links to specific information in the sections below. The topics are not in any particular order. Headings are based on Skills for Care Knowledge sets *Please note* Sept 2010: the Learning Gallery is currently in storage. To access resources Mary.dart@devon.gov.uk Alzheimer s Society Dementia UK Innovations in Dementia NHS Pages about dementia University of Stirling: Dementia Services Development Centre Some resources have Reviews to help you choose which are appropriate for your needs ( Lee this needs to link to the page where I will be posting the reviews)

3 Person Centred Support A great Introduction for all staff and family carers! The programmes are suitable for care home staff (carers, administrative and managerial staff), domiciliary care workers, registered general, mental and district nurses, general and acute hospital staff, allied health care professionals, social workers, ambulance service staff, community support workers (meals on wheels, transport services) and family carers. Coming soon!! Blended Learning (a mix of e-learning and workbook using Hearing the Voice: improving Communication with people with dementia. Lori Stevenson. University of Stirling ) This approach will assist staff to apply theory to the workplace and make a difference to people s quality of life. Visit Devon Care Training Conference on 28 th Sept 2010 to hear an introduction to this valuable and free training resource. For more information: Devoncare e-learning: SCIE Dementia web resource - elearning resources Topics: Dementia what it is and what it isn t Living with dementia What causes dementia Diagnosis and who can help Common difficulties and how to help The emotional impact of dementia Positive communication DCC has purchased a short e-learning programme Dementia Awareness: For non-dcc staff: hrtahelp@devon.gov.uk or phone You will be given the web-link and allocated a username and password. There is no charge for these courses. Courses 1 day Awareness course in supporting people with dementia: for DCT ( Devon Care Training) and DCC staff Learning from others: Buddy system pairing new staff with more experienced staff Learning Gallery DCC Learning Gallery Resources (By keying in Dementia, a range of resources are listed.) For Devon Care Training Members contact DCTC@devon.gov.uk for more information

4 Defining dementia Understand the definition of dementia Understand the most common types and causes of dementia. Understand the common signs and symptoms of dementia e-learning: SCIE Dementia Learning Gateway: If you work with people with dementia in nursing, residential or domiciliary settings we hope you will find this website useful. There are lots of practical tips, tools and activities in the sections below that will help you with your daily work. Each section has been written by a national dementia expert so you can be sure the information and guidance is up to date and reflects what we know about best practices in dementia care. Come back often as we'll be updating the site regularly. e-learning programmes from SCIE: What it is and what it isn t What causes dementia Alzheimer s Society Fact sheet: What is Dementia? Courses: 1 day Awareness course in supporting people with dementia: for DCT ( Devon Care Training) and DCC staff Learning Gallery Resources For DCC staff: Browse the Learning Gallery Resources For Devon Care Training members contact: DCTC@devon.gov.uk

5 Supporting and working with families Resources listed here include those that may be useful to family carers e-learning: SCIE Dementia Learning Gateway: A wealth of free resources on all aspects of supporting people who have dementia. Includes e-learning modules; bite-sized tips and tools; video clips and links to more help and information Scroll this page for Resources for Carers The Alzheimer s Society website has a collection of video clips of families and people who have dementia talking about the impact it has had on their lives. Link to MIND : Understanding Dementia. On-line brief introduction for families giving basic information about dementia. Learning from others: Input from families is vital here Learning Gallery Resources Browse the Learning Gallery Resources. Use key word Dementia

6 Positive and effective communication e-learning: SCIE - Positive Communication SCIE - Communicating in the later stages of dementia Coming soon!! Blended Learning (a mix of e-learning and workbook using Hearing the Voice: improving Communication with people with dementia. Lori Stevenson. University of Stirling ) Visit Devon Care Training Conference on 28 th Sept 2010 to hear an introduction to this valuable and free training resource. For more information: Devoncare Courses: 1 day Awareness course in supporting people with dementia: for DCT ( Devon Care Training) and DCC staff Learning Gallery Browse the Learning Gallery Resources by using the key word dementia DCT members wanting to use the Learning Gallery please contact DCTC@devon.gov.uk Talking Mats: Read this article from Joseph Rowntree Foundation Or try this link: Using 'Talking Mats' to help people with dementia to communicate Joseph Rowntree Foundation Try out Talking Mats by borrowing one from DCC Learning Gallery. Maps available specific to: People with dementia Frail Older People Learning Disability Contact Mary.dart@devon.gov.uk

7 Supporting activities and therapies Supporting a person who has dementia to remain active and still feel involved in life can be the key to maintaining quality of life even into the later stages of the illness. This is not just the job of an activity organiser or an entertainer, but is part of every person s role, whether you are a home or day care worker, a nurse, a care assistant, a manager or a domestic worker. e-learning: SCIE: Keeping Active and Occupied National Association for the Provision of Activites ( NAPA) Learning From Others: Shadowing competent staff. And visiting other services. Browse the Learning Gallery Resources Other resources: University of Stirling activity resources to purchase Pictures to Share: Illustrated books and resources to purchase for people who have dementia and their carers Supporting the general health and well being of the person with dementia e-learning: SCIE :An Introduction to the Mental Health of Older People Alzheimer s Society Factsheet on Depression Alzheimer s Society Factsheet on Dental Care and dementia The Learning Gallery has some resources on health related topics such as diabetes

8 Supporting unusual behaviours Anticipate behaviour that challenges and how to manage violence, aggression and extreme agitation, including deescalation techniques and methods of physical restraint e-learning: SCIE: free downloadable information on Difficult Situations: Aggressive behaviour A different reality Problems related to using the toilet Repetition Walking Alzheimer s Society Fact Sheets: Unusual behaviours DCC Health and Safety flow charts: Conflict Resolution Understanding the use of medication and its safe handling Making decisions about medication: SCIE Making Decisions Refusing Help Alzheimer s Society Factsheet Dementia Web: Medication and treatments Roles, responsibilities and boundaries Understand the roles, responsibilities and boundaries of individuals and how team work and support can lead to better support of individuals with dementia Understand the importance of communicating, reporting and recording effectively in the care environment Learning from Others: It is envisaged that this will be covered in team meetings, care and support planning meetings and supervision Courses: Courses: 1 day Awareness course in supporting people with dementia: for DCT ( Devon Care Training) and DCC staff Understand the roles and responsibilities of services and organisations in relation to dementia care.

9 Looking after yourself Good support for staff to continue to give their best to the job will include recognition for their work; appropriate training; and use of supervision to help apply learning to the workplace. Recognition, acknowledgement and support for stress are also important. Learning from others: It is envisaged that this will be included in team meetings and supervision DCC Legislation and guidance understand the legislation and guidance relevant to individuals with dementia Understand the organisation s policies and procedures and how to apply them with regard to people with dementia SCIE: scroll down this link to Key dementia reports and policies Links to Govt guidance: Living Well with Dementia: A National Dementia Strategy Implementation plan Mental Capacity Act See Also Palliative Care and End of Life Planning in Level 3 ( yellow section) Organisational and care setting Induction

10 Dementia Care and Support: Training Pathways Current Learning Options Level 3 Information appropriate for staff taking a team or service lead in supporting people who have dementia or for people needing more in-depth information in specific topics Topics General information websites to browse There is a wealth of information and further links to be found using these sites. To speed up your searches, I have included direct links to specific information in the sections below. Learning options N.B Staff should have covered the topics as for Level 2 these are in addition. Department of Health: National Dementia Strategy Information Portal South West Dementia PartnershipThis website is aimed at people working to implement the National Dementia Strategy in the South West of England. It provides information on the work of the South West Dementia Partnership, which brings together organisations from health and social care, the voluntary sector and people using dementia services to drive forward improvements. Social Care Institue for Excellence Dementia Gateway. ( SCIE) Using this link and clicking onto Dementia Links will take you further sources of information: General information on dementia Who s doing research on dementia Key dementia reports and policies Assistive technology and dementia Ethnicity and dementia Learning disabilities and dementia Younger people with dementia Resoures for people with dementia Resources for carers Resources for professionals Housing and dementia And a resources list for: Getting to know the person with dementia Eating well for people with dementia Difficult situations Keeping active and occupied Environment

11 University of Stirling home page: Dementia Services Development Centre (DSDC), the international leader in the dementia field, with offices in London, Belfast and Stirling. We place an emphasis on promoting good practice for those working in the field of dementia care. The centre actively works to improve services for people with dementia. Search the University of Stirling Dementia Now Library : Dementia Now is a free, downloadable, e-journal produced quarterly, containing research information, web links, news stories, resources and updates to the Dementia Centre's library. Each issue tackles a different hot topic relating to dementia care. Some Dementia Now Hot Topics are linked from relevant sections below. Person Centred Working National Care Forum: Key Principles of Person Centred Dementia Care Care Services Improvement Partnership and National Older People s Mental Health Programme: Strengthening the Involvement of People with Dementia Toolkit (2008) for Care Commissioners and Providers South West Dementia Partnership has produced a template for a: Person centred support plan for people with dementia Commissioning services Clinical Knowledge Summary Service: Dementia Care Management and Support Tools Care Services Improvement Partnership and National Older People s Mental Health Programme: Strengthening the Involvement of People with Dementia Toolkit (2008) for Care Commissioners and Providers Department of Health: National Dementia Strategy Information Portal

12 Making use of therapies: reminiscence; art; place; music; life story work and complementary therapies. Palliative care & end of life planning Environment design E-learning: SCIE Keeping Active and Occupied Learning From Others: Visits to other care providers Dementia Now Hot Topics: Activities Dementia Now Hot Topics: Dance Therapy National Association for Providers of Activities for Older People End of Life Care Strategy End of Life Quality Markers for Dementia Marie Curie Cancer Care: End of Life Care for People with Dementia e-learning: SCIE: Environment Promoting good mental health and supporting mental health issues e.g. depression, OCD, paranoia e-learning Free e-learning from SCIE: Common mental health problems amongst older people Learning from others: Local CPN Sexuality e-learning: Sexuality and dementia from Alzheimer Scotland NHS Evidence: Sexuality and Dementia Dementia Care Mapping University of Bradford Dementia Care Mapping courses

13 Supporting people who have learning disabilities and dementia e-learning: SCIE provide a list of links for further information Including: Home for Good?: Support for people with learning difficulties in residential settings who develop dementia Alzheimer s Fact Sheet: Learning disabilities and dementia Fact sheet on aging and dementia from UnderstandingIndividualneeds.com: Do you recognise pain in someone with a learning disability and dementia? A set of resources to help care staff, GPs and carers to recognise and treat pain in people who have a learning difficulty and dementia. Link to Down s Syndrome Association site. Click on any word in the Tag Cloud then search for dementia. Dementia Now Hot Topic: Learning Disability Other Resources: Downs Syndrome and Dementia Resource Pack: For carers and support staff. Link to ISBN This and other resources are available to loan from the DCC Learning Gallery. For DCC staff follow this link. For Devon Care Training members DCTC@devon.gov.uk Follow this link to reviews of a selection of resources available from the Learning Gallery

14 Working with unusual behaviour e-learning: SCIE free downloadable information on Aggressive behaviour A different reality Problems related to using the toilet Repetition Walking Supporting people when you find their behaviour challenging: Special Issues for family care ( equally relevant for paid carers) Dementia Now Hot Topic: Responding to people s behaviour Dementia Now Hot Topic: Sundowning Developing positive relationships with families and carers. Effective assessment of carers needs Supporting emotional distress in carers Learning from Others: Input from families is vital here Visiting local support groups and memory café s Learning Gallery Resources: These resources may be of particular interest to carers Websites: Dementia Awareness Campaign For Dementia Innovations in Dementia: Innovations in Dementia community interest company (with a branch in Exeter) provides consultancy, advice and training to organisations to help them think creatively about how they can support and involve people with dementia. We aim to work with advisors who are themselves diagnosed with a type of dementia. Alzheimer s society Dementia web: support for carers and family members Link to Milk s in the Oven a booklet to explain dementia to children and young people

15 Diversity, culture and beliefs Supporting people with their faith Alzheimers society videos of people with dementia and their carers talking about how dementia has impacted on their lives. Dementia Voice: The Spiritual Care of People with Dementia. Catholic Church : Spirituality and dementia project Managing medication Pain Management Diet, nutrition and Hydration Improving the Administration of Medication in Care Homes Dementia Now Hot Topic: Pain Management Learning Gallery Resources Websites: Caroline Walker Trust resources SCIE free resources on all aspects of supporting people who have dementia Alzheimers Society: Nutrition Food for Thought - top tips for carers Dementia Now Hot Topic: Nutrition Dementia Now Hot Topic: Hydration Advocacy Sensory impairment and dementia Link to: DAN ( Dementia Advocacy Network) See also SCIE: Making Decisions Dementia Now Hot Topic: Eye Care

16 Dementia Care and Support: Training Pathways Current Learning Options Level 4 Useful Information for Management Teams Topics Staff beliefs and the effect of training on the standard of care. Managing services for people with dementia. Learning options Alzheimer s Society and All Party Parliamentary Report: Prepared to Care Other web information: Training staff for people with dementia in care homes Learning from others: A DCC manager found it useful to visit a mental health assessment resource to look at assessment process and meet potential clients. Web links to Govt and other documents: Living Well with Dementia: A National Dementia Strategy Living Well with Dementia: a National Dementia Strategy Implementation Plan Prepared to Care Mental Capacity Act Deprivation of Liberty Safeguards code of practice MCA, Safeguarding & DoLS higher levels Managing the environment Devon County Council training: Contact hrtahelp@devon.gov.uk e-learning: SCIE: Environment Dementia Now Hot Topic: Lighting

17 Assistive Technology Website: atdementia SCIE useful resources links: Dementia links section 4 Assistive technology and dementia