Point OS Point OS is a full featured restaurant point of sale system designed for Fine Dining, Full Service Restaurants, Quick Service Restaurants, Bars and Clubs. Point OS is a windows based software which will work on most computers Features of Point OS are comparable to major restaurant point of sale systems such as Micros, Aloha and Positouch. 1
Designed exclusively by bar and restaurant insiders, PointOS Professional 2013 works the way you want it to. Easy for owners to set up, fast for staff to use, and powerful for managers to control, PointOS Professional 2013 is packed with features that boost sales, speed and profit. "When you look at price, performance and functionality, PointOS is the best point of sale system available." J. McEachern Owner, The Blending Cellar - Boulder, CO "Generally speaking, hospitality people are usually not computer people. PointOS is perfect for hospitality people!" D. Asher Owner, Original Fat Cats - Fort Lauderdale, Fl 2
ORDER ENTRY o View and work on all open tabs for dine in, takeout and delivery DELIVERY CENTER o Manage delivery orders, Pull up customer records through Caller ID o Get driving directions and view maps RECALL ORDER o View open and closed tickets VOID ORDERS o Cancel an order PAY OUT o Track cash payments to band, dj, vendors, etc. TIME CLOCK o Fully functional schedule and time clock management No Sale o Opens cash drawer Cash In o Enter starting cash amount Transfers o Transfer open cash drawers o Transfer open server orders Incident reporting Message Center o Leave messages in the system for individual employees, specific positions such as bartender or sever, or for all Sales Report o Daily sales reports Manager dashboard Close o Close out day 3
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Main Features Manager Systems Employee Control Integrated Music Simple and Fast Order Entry Multiple Servers Per Station UPC Bar Code Scanning Print To Kitchen Or Service Bar Order, Transfers, Splits And Combines Preset, Forced, And Custom Modifiers Print Item Recipes From Order Entry Integrated Online Help Integrated Credit Cards Gift Cards And Personal Checks Item And Check Discounting Automatic Happy Hour Pricing Credit Card Batch Scheduling Employee Time Card System Payroll Reports Server Cash Accountability Server/Cash Drawer Stations Employee Email System Employee/VIP Discounting Employee/Entertainment Scheduling Request Songs From Station Windows Media Player Integration Touch Screen Playlists Auto Find Music Print Song Lists System Dashboard Cash Drawer Transfers Open And Closing Reports QuickBooks Integration Categorized Payouts Hundreds Of Point of Sale Reports Auto Archiving And Maintenance Customizable Security Settings Tax Reporting Export Reports To Excel Auto Email Reports Inventory Shopping List Par Inventory Recommendations Customer Management Customer Tabs And Order Tracking Manual Customer Info/Email Entry Customer Maintenance Panel Send Customer Newsletter Driver's License Scanning Customer Songs Auto Added Customer Song Lists Quick Customer Adding Customer Sales Tracking Age Appropriate Order Entry Screen Delivery With Caller ID Room Setup With Table Layout Incident Reports 8
Hardware requirements and Pricing PointOS point of sale software is designed to run on any Windows based machine. It will work with almost all existing point of sale designed hardware, but can also be run from your computer at home using just a keyboard and a mouse. Operating System - Windows XP SP3, Windows Server 2003(or newer), Windows Vista, POS Ready 2009, Windows 7 RAM -512 MB Recommended Hardware - Touch Screen Monitor, Receipt Printer (USB or Serial), Cash Drawer (Printer Driven), Magnetic Card Swipe, Languages, English Only Pricing: PointOS License $499.00 *All In One POS Unit $1,499.00 Cash Drawer $149.00 Thermal Receipt Printer $249.00 Network Thermal Printer $329.00 USB Magnetic Stripe Reader $89.00 Additional Station License $449.00 1 Year Next Day Replacement $99.00 2 Year Next Day Replacement $199.00 3 Year Next Day Replacement $299.00 Extra Cash Drawer Insert $24.00 Bar Code Scanner $179.00 ID Scanner $899.00 Menu Build $100.00 Back office Solution $1,199.00 Install Fee (optional) $75 per hour Tablet Solution $1,199.00 Touch screen with MSR $629.00 Rear Customer Display $149.00 Wall Mounting Bracket $59.00 Kitchen Printer Buzzer $39.00 *All In One includes touch screen system, cash drawer and receipt printer Hardware purchases are subject to a 30 day return policy, plus a 1 5% restocking fee for non-defective items that are opened by the customer. No refunds on software. Because PointOS offers a free 30 day evaluation to ensure that this product will meet your needs, ALL SOFTWARE SALES ARE FINAL there will be absolutely NO REFUNDS. 9
Support: 24 Hour Phone Support Point of sale software phone support is 24/7, 365 days a year. There is no charge for support. Phone Support is in Florida, USA (866) 992-2767 x2 Remote Support We can help install or troubleshoot our point of sale software directly on your system. Use the support form to request a remote support time and PIN for the link above. Software Updates Free, unlimited updates of PointOS Professional point of sale software for as long as you are a customer. Manuals and Training Access free, downloadable point of sale manuals and training videos for managers and staff. Frequently Asked Questions: What is Doorman? Doorman is a program designed to manage front door operations. Users can check ID s to verify age using an ID scanner, manage collection of cover charges and sell tickets. Is PointOS DoorMan a different license? No, PointOS DoorMan is purchased and runs just like a Professional station. It is licensed the same as Professional. This means that when it is connected to the database it counts as a station and will require a license. Are there any restrictions on the point of sale demo version? No, the demo is a full working version of PointOS Professional. However, it will only run on one computer at a time. How long is the free trial? The free trial is 30 days, after that you will have to purchase PointOS to continue using it. Will I lose my data once I purchase? Once purchased you will not lose any data from your point of sale software demo period. 10
What is your return policy on software? All software sales are final. Because PointOS offers a FREE 30 day evaluation to ensure that this product will meet your needs without the need to purchase, there will be absolutely NO REFUNDS on our software. Before deciding to purchase our software, please be sure to download, install and fully test the evaluation version that we provide. Unlike physical goods, electronically distributed software cannot be returned once a serial number is issued and it has been installed. Accordingly, it is our policy that once we have distributed a release version to a customer, the sale is final, and you may not return the software for a refund or credit. On the demo what is the default password? The default password is 1111. This should be changed, for security reasons, when you setup your own database. Do I need any special hardware? No, to use PointOS point of sale all you need is a computer, monitor and mouse. However, PointOS is specifically designed to work with any touch screen monitor, cash drawer, credit card swiper and receipt printer. Additionally, if you wish to use the id scanning functionality, you will need to purchase a Scan Shell id scanner. Do I need any additional software? No, PointOS contains all you need to get up and running. To run the music functionality of PointOS, all you need is Windows Media Player, which is available free from Microsoft. Where do I get my music for the music player? PointOS will play any music that Windows Media Player includes.mp3,.wma and.wav. You can purchase music from various sources online (Napster, Yahoo, etc.) or rip them from cd's that you have purchased. However, like all music, to play a song in a public venue you must have the appropriate music license (ASCAP, BMI, etc.). What are the different price levels? All levels of PointOS come standard with ALL features. Price levels are determined based on the number of computer stations that will be connected to the database at one time. Once installed on a station, there is no limit to the number of servers that can be cashed in. Additional stations can be purchased initially or added later as your business grows. 11
Can I resell or re-license my purchased software to another party? All software is registered only to the company that originally purchased it, and unless you are a registered reseller, PointOS may not be re-sold or re-licensed to any other party. Do I need to have a network? No, to use PointOS on just one computer you do not need to have a network setup. However, if you are running multiple stations you will need to have them connected either wirelessly or with an Ethernet cable based system. Do I need to be online? No, you do not need to be online to use PointOS. However, if you are using the credit card functionality, you will need some sort of internet connection. This connection can be anything at all including modem. Additionally, to receive free software updates you will need an Internet connection. If you do not have one you can still install and update using our Offline Version. Does PointOS support gift cards? Yes, you will be able to sell and redeem gift cards. You can even do this across multiple locations. How does age verification work? PointOS is designed to work seamlessly with Shell Scan's id scanners. Driver's licenses can be scanned to check for age and validity. Once scanned, PointOS will only offer items that are age appropriate. Additionally, a Customer's future sales and activities can be tracked. Consent to store customer data is required where applicable by law. What Operating Systems does PointOS run on? PointOS Professional runs on all versions of Windows XP, Windows Vista, POSReady 2009, and Windows 7. Do I need Microsoft Excel? PointOS Professional will export files to Excel format. To do this you will need Microsoft Excel installed on the computer that you are using export. This is also necessary if auto-emailing sales reports as an Excel attachment. How does PointOS to QuickBooks work? PointOS Professional will export all financial data from the POS to QuickBooks. This data includes sales, payments, payouts, refunds, and basically all money in and out of the POS. To do this you will need 12
QuickBooks installed on the computer that you are using export. PointOS works with all versions of QuickBooks, except QuickBooks POS. Does PointOS Professional have International support? At this time PointOS Professional only comes in English. However, it does support International dates and currency. Additionally, PointOS will only support credit card transactions within the United States. 24 hour email support is always available to all customers. Do I need to install the Server on all cash register stations? No, the server portion of PointOS only needs to be installed on one computer on the network. You can install the server on any machine, however when sharing data you'll want all the stations to point to one computer designated as the database server. This can be selected on start up. Just select the computer and database name, from the choose database screen. Although the database server portion can be run from any computer on the network, it is recommended that you run it from a back office computer and not a wait staff workstation. Do I need to purchase a client for my back office computer? That depends. Our pricing is based on the number of PointOS Point of Sale Software clients connected to the database, at one time. PointOS uses SQL Server Express, which in itself does not count as a client. Therefore, if you do not purchase a client for the back office, you can still run the server off of it. However, if you wish to check sales or do setup from the back office computer, you will need to either purchase another PointOS client or simply shut down a PointOS client on another computer. Basically, if you want to run PointOS on the back office only after hours or when one of your other stations is down, you will not need to purchase a client. I have multiple stations, how should I setup my network? To setup a Windows network to be able to share a PointOS database, you want to do a few things. First, make sure all computers are on the same workgroup. Second, setup all the computers with the same login name and password and make sure those accounts have administrative rights. Third, make sure you are not running any antivirus programs that would block your computers from seeing SQL Server on the shared database computer. My computer is old and too slow to run PointOS, what do I do? You can download our Classic Version of PointOS. It runs much faster on older systems; however it does lack some of the features of the newest version. Additionally, there will be no more updates to this Classic version. 13