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Fall 2015 University of North Georgia Professional & Continuing Education Catalog Inside This Edition Photography Electronic Health Record Management Spanish for Healthcare Professionals Becoming an Effective Leader ServSafe Certification Training for Food Service Workers Microsoft Office Certificate Adobe Illustrator for Small Business Basic Handgun Safety & Training Travel: British Landscapes 5 6 6 8 10 11 12 14 15

LEADERSHIP & SUPERVISION MASTER CERTIFICATE In today s economy, a successful leadership team can mean the difference between staying in business and closing your doors. The University of North Georgia s Leadership & Supervision Certificate Program is perfect for those about to move into a leadership role, or current managers wishing to hone their skills. All one-day courses listed in the Leadership & Supervision section of classes are eligible to be included in a participant s program of study. A Master Certificate in Leadership and Supervision will be awarded to anyone who successfully completes 60 hours of classroom time within the approved course listing. Should you wish, you can sign up in advance for all ten courses for the Master Certificate Program for the low price of $1295, which is a savings of $195 off our regular course fees! Electronic Health Record Management Program This 95-hour Electronic Health Record (EHR) Management program prepares students to understand and use electronic records in a medical practice. October 5 - January 11 (Gainesville) Fee: $1999 Delivery for group training is available. Contact Brooke Smith at 706-867-2736 or brooke.smith@ung.edu. Microsoft Office Certificate This certificate program will help you get hired, get promoted, or update your skills. The Microsoft Office Certificate will help you acquire the knowledge and experience to use Microsoft applications in your current job or future job. This program is also designed to provide small business owners with the tools and resources to make their business more organized, professional, and dynamic. These computer skills are essential for work in today s modern offices. To receive the Microsoft Office Certificate you must complete Basic and Intermediate Word, Excel Part 1 and Excel Part 2, PowerPoint, and Outlook. See page 11 for dates!

Contents Fall 2015 UNIVERSITY OF NORTH GEORGIA PROFESSIONAL & CONTINUING EDUCATION Condensed Online Certificates 2 Online Courses & PLUs 3 Photography 4 Healthcare 6 Professional Development 8 Certification & Licensure 10 Computer 11 Recreation/Safety 14 Driver s Education/Travel 15 Art & Music 16 General Interest 17 Certificate Programs Condensed Online Certificates 2 Photography Certificates 4 Healthcare Certificates 6 Leadership & Supervision Master Certificate 9 Human Resources Management Certificate 10 SHRM Essentials of Human Resources 10 Microsoft Office Certificate 11 Driver s Education 15 Registration Information Online: www.ung.edu/ce Phone: Call us at 678-717-2377 In Person: You may register in person at our Gainesville or Dahlonega campuses. CANCELLATION POLICY If you must cancel you must notify us in writing at least 3 business days before the course begins. There is a $20 processing fee for cancellations. For courses costing $200 or more, the processing charge is 10% of the total fee. NO refunds will be given on cancellations made within 3 business days of the course starting date. See www.ung.edu/ce/faq for more details. 1

CONDENSED ONLINE CERTIFICATE PROGRAMS Customer Service Certificate Customer service is vital to any organization s success. This program is for individuals who wish to pursue a role in customer service or improve upon existing skills. Learn the winning customer service skills that will set you apart from the competition in today s market. Four Required Certificate Courses: Customer Service Fundamentals Interpersonal Communication Keys to Effective Communication Achieving Success with Difficult People Grant Writing Certificate Earn your certificate in grant writing. Follow a step-by-step curriculum with an experienced grant writer as your instructor to help you master the art and technology of grant writing. You will learn how to write effective proposals that will bring in the funding you need. Four Required Certificate Courses: A to Z Grantwriting Get Grants! Writing Effective Grant Proposals Advanced Grant Proposal Writing Graphics & Animation Certificate Take multimedia websites and graphics to the max with our Graphics & Animation Certificate. Use raster and vector graphics to create dynamic, interactive media. Four Required Courses: Photoshop- Introduction Photoshop- Intermediate Illustrator- Introduction Flash- Introduction Administrative Assistant Certificate Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. Gain the skills and knowledge you ll need to begin a rewarding career as an administrative assistant. Five Required Courses: Administrative Assistant Fundamentals Administrative Assistant Applications Interpersonal Communication Writing Essentials Building Teams That Work Introduction to Web Design Certificate Six Required Courses: Creating Web Pages CSS3 & HTML5 Introduction Dreamweaver Introduction Photoshop Introduction Designing Effective Websites Marketing Your Business on the Internet Nonprofit Startup & Management Certificate Develop the skills and strategies you need to become an integral part of one of America s fastest growing service sectors. Learn the fundamentals of how nonprofit are created, managed, and marketed. Four Required Courses: Starting a Nonprofit Nonprofit Management Introduction Marketing Your Nonprofit Nonprofit Fundraising Essentials Project Management Certificate This program is for people who are new to the field of project management or who need a solid review of basic tenets. These courses also prepare you to take the Certified Associate in Project Management (CAPM ) certification exam offered by the Project Management Institute (PMI). Four Required Courses: Project Management Fundamentals Project Management Applications Introduction to Business Analysis Project Management @ e-speed Online Certificate Fall Start Dates September 16 October 14 November 11 December 9 Courses within the certificate programs are 6-week courses with specific start dates. They consist of two lessons a week (one every Wednesday and one every Friday). You do not need to be online at any specific time. You are expected to complete each quiz and assignment within ten days. Course fee is $129 per course. Visit www.ung.edu/ce for registration information or call 678-717-2377. 2 Fall 2015 www.ung.edu/ce

ONLINE COURSES & PLUs Discover why millions of students are making the switch to online learning. With online courses, you can study at your convenience in your preferred learning environment. Our courses and programs are highly engaging and relevant and our instructors are interactive and support you through the curriculum. Choose from our growing catalog of Instructor-Led Courses designed to teach you a new skill or refresh a current one or our Career Training Programs geared to place you into a new career in an in-demand field. We are proud to partner with our online training providers Ed2Go, OnCourse Learning (Real Estate) and Health Ed Today! Online Courses Instructor-Facilitated Online Discussion Areas 24-Hour Access 6 Weeks of Instruction Our instructor-facilitated online courses are informative, fun, convenient, and highly interactive. Our instructors are famous for their ability to create warm and supportive communities of learners. You can complete any course entirely from your home or office, any time of the day or night. Features: Courses run for six weeks (with a 10-day grace period at the end). Courses are project-oriented and include lessons, quizzes, hands-on assignments, discussion areas, supplementary links, and more. Courses are available in: Accounting and Finance Business College Readiness Computer Applications Design and Composition Healthcare Language and Arts Law and Legal Personal Development Teaching and Education Technology Writing and Publishing Teachers - PLUs Our online education partner, Ed2Go, offers courses for teachers that have been pre-approved by the Georgia Department of Education and the Professional Standards Commission for PLU credit! Choose any of our pre-approved courses and earn 2.0 PLUs toward teacher recertification on your own time! Courses are administered by an experienced instructor and can be completed at your home or office computer at your convenience. All courses begin once a month and continue for six weeks. They consist of 24 lessons that last approximately two hours each; two lessons are released per week, on Wednesdays and Fridays, and remain active for two weeks. Courses are available in: Computer Applications Writing Language and much more! Visit www.ung.edu/ce for a complete listing of pre-approved PLU courses. EDUCA T ORS Make a Difference Visit www.ung.edu/ce for a complete listing! Fall 2015 www.ung.edu/ce 3

CATEGORY Photography Certificates Digital Photography Certificate Digital photography has become the primary way for all of us to communicate our life experiences with others. Learn how to capture images that will be treasured for a lifetime! The Digital Photography Certificate is for students who wish to gain practical knowledge and get hands-on experience on how to navigate the various features of their digital camera; understand the effects of lighting, lenses, and shutter speed; and use black and white photography to create depth and emotion. Our program allows students to gain the knowledge needed to photograph various subjects such as people, nature, and sports. Enhancing digital images through the use of Photoshop Elements will also be covered. The Digital Photography Certificate is delivered in various settings on campus and consists of: Photography I Beginner, Photography II Intermediate, Photography III Advanced, Digital Darkroom, and 3 electives. Note: Students may substitute Outdoor Photography in the place of their 3 electives. Professional Photography Certificate Are you interested in making photography your career? If you have imagined yourself capturing beautiful images for a living, this certificate program is for you! The Professional Photography Certificate will move students from basic to advanced photographic techniques. This is an up-to-date and comprehensive course, taught by professional freelance photographers, that covers the most important aspects needed to begin a career as a professional photographer. The Professional Photography Certificate includes the same basic requirements as our Digital Photography Certificate, and then pushes students to expand their skill set on a broader scale, which is necessary for a freelance photographer. Students are required to complete Photography I Beginner, Photography II Intermediate, Photography III Advanced, Digital Darkroom, Outdoor Photography, 3 electives, and the Photography Portfolio Capstone Course in which students finalize their portfolios and showcase their work during a final exhibition. 4 Fall 2015 www.ung.edu/ce

PHOTOGRAPHY Core Courses Photography I - Beginner Fee: $129, CEUs: 1.0 September 14 - October 5 (Dahlonega) Mondays, 6:00-8:30 PM September 15 - October 13 (Gainesville) Tuesdays, 7:00-9:00 PM September 23 - October 14 (Cumming) Wednesdays, 10:00 AM - 12:30 PM September 24 - October 15 (Cumming) Thursdays, 6:00-8:30 PM November 3 - December 8 (Gainesville) No class on 11/24 Tuesdays, 7:00-9:00 PM Photography II - Intermediate Fee: $129, CEUs: 1.0 September 16 - October 14 (Gainesville) Wednesdays, 7:00-9:00 PM October 19 - November 9 (Dahlonega) Mondays, 6:00-8:30 PM October 21 - November 11 (Cumming) Wednesdays, 10:00 AM - 12:30 PM October 22 - November 12 (Cumming) Thursdays, 6:00-8:30 PM November 4 - December 9 (Gainesville) No class on 11/25 Wednesdays, 7:00-9:00 PM Photography III - Advanced Fee: $129, CEUs: 1.0 September 15 - October 6 (Dahlonega) Tuesdays, 6:00-8:30 PM September 29 - October 20 (Cumming) Tuesdays, 10:00 AM - 12:30 PM November 5 - December 10 (Gainesville) No class on 11/26 Thursdays, 7:00-9:00 PM November 16 - December 14 (Dahlonega) No class on 11/23 Mondays, 6:00-8:30 PM November 18 - December 16 (Cumming) No class on 11/25 Wednesdays, 10:00 AM - 12:30 PM November 19 - December 17 (Cumming) No class on 11/26 Thursdays, 6:00-8:30 PM Outdoor Photography Fee: $129, CEUs: 1.0 September 9 - September 30 (Cumming) Wednesdays, 10:00 AM - 12:30 PM September 9 - September 30 (Cumming) Wednesdays, 6:00-8:30 PM September 10 - October 1 (Dahlonega) Thursdays, 6:00-8:30 PM Digital Darkroom Fee: $159, CEUs: 1.0 September 17 - October 15 (Gainesville) Thursdays, 7:00-9:00 PM October 7 - November 4 (Cumming) Wednesdays, 6:00-8:30 PM October 8 - November 5 (Dahlonega) Thursdays, 6:00-8:30 PM Electives Waterfalls & Mountain Stream Photography Workshop Fee: $99, CEUs: 0.6 September 12 (Dahlonega) Saturday, 9:00 AM - 4:00 PM Nature & Landscape Photography Fee: $69, CEUs: 0.3 September 19 (Gainesville) Saturday, 9:00 AM - 12:00 PM The Business of Portrait Photography Fee: $149, CEUs: 1.5 October 14 - November 18 (Cumming) Wednesdays, 6:00-8:30 PM Photographing People Fee: $69, CEUs: 0.3 October 17 (Gainesville) Saturday, 9:00 AM - 12:00 PM Black & White Photography Fee: $69, CEUs: 0.3 November 14 (Gainesville) Saturday, 9:00 AM - 12:00 PM Lightroom: An Introduction Fee: $69, CEUs: 0.3 December 12 (Gainesville) Saturday, 9:00 AM - 12:00 PM 5

HEALTHCARE Electronic Health Record Management Program Fee: $1999 (includes all books & materials), CEUs: 9.5 This 95-hour Electronic Health Record (EHR) Management program prepares students to understand and use electronic records in a medical practice. Access to health information is changing the ways doctors care for their patients. Doctors now have access to a patient s medical history, surgeries, allergies to medicines, and recent doctor s visits all at the press of a button. This recent technology that intertwines health information from a variety of sources is known as an electronic health record. An electronic health record (EHR) includes computerized lifelong healthcare data where every encounter an individual has with the healthcare system is documented and compiled for quick access. Electronic Health Record professionals are educated in the implementation and management of electronic health information using common electronic data interchange systems such as HL7, CDISC, and DICOM. NOTE: After the successful completion of this program, students will be prepared to sit for the National Healthcareer Association (NHA) Certified Electronic Health Record Specialist (CEHRS) exam. October 5 - January 11 (Gainesville) Skip 11/25, 12/21, 12/23, 12/28, and 12/30 Mondays & Wednesdays, 7:00-10:00 PM This class will also meet on Saturdays, 9:00 AM - 3:30 PM; October 17, November 7, December 5, and January 9. Phlebotomy Technician Program Fee: $1599 (includes all books & materials), CEUs: 9.0 This 90-hour Phlebotomy Technician Program prepares professionals to collect blood specimens from clients for the purpose of laboratory analysis. Students will become familiar with all aspects related to blood collection and develop comprehensive skills to perform venipunctures completely and safely. Classroom and lab work includes terminology; anatomy and physiology; blood collection procedures; specimen handson practice; and training in skills and techniques to perform puncture methods. NOTE: This 90-hour program does not include the arranging of a free clinical rotation on behalf of students. Although not required to work as a Phlebotomy Technician, students that wish to pursue a clinical rotation should contact local health care organizations to arrange their personal clinical schedule. October 5 - December 14 (Cumming) Mondays & Wednesdays, 6:30-9:30 PM This class will also meet on Saturdays, 9:00 AM - 3:00 PM; October 10, October 24, November 7, November 21, and December 12. October 6 - December 15, skip 11/26 (Gainesville) Tuesdays & Thursdays, 7:00-10:00 PM This class will also meet on Saturdays, 9:00 AM - 3:00 PM; October 10, October 24, November 7, November 21, and December 12. Dental Assisting Program Fee: $1299 (includes all books & materials), CEUs: 8.0 The Dental Assisting Program prepares students for entry level positions in one of the fastest growing health care positions - Dental Assisting. The purpose of this course is to familiarize the student with all areas of pre-clinical dental assisting and provide training in the professional skills required to function as an assistant in the dental practice. This course covers the following key areas and topics - Administrative Aspects include: the history of dentistry and dental assisting; introduction to the dental office; the legal aspects of dentistry; policies and guidelines. Clinical Aspects include: introduction to oral anatomy; dental operatory; dental equipment, introduction to tooth structure; primary and permanent teeth; the oral cavity and related structures; proper patient positioning; dental hand-pieces; sterilization; and other areas. In addition to entry-level administrative jobs, this course is ideal for students interested in pursuing a future formal Dental Hygienist program. This program includes 80 hours of classroom lecture and hands on labs and a 40-hour clinical externship opportunity at a local healthcare provider. NOTE: To be eligible for the 40-hour clinical rotation, students must successfully complete the 80-hour program, submit to a thorough background check, drug screening and meet other requirements. Additionally, this course is designed to prepare students to sit for the DANB Radiology Health and Safety Examination (RHS). Many states require that any dental office employee who will be performing radiological procedures (X-Rays) must take and pass the DANB RHS exam. The cost of this exam is $175 and is not included as part of the cost of this program. The DNAB exam is administered at Pearson Vue Testing Centers. October 5 - January 25 (Gainesville) Skip 11/25, 12/21, 12/23, 12/28, 12/30, & 1/18 Mondays & Wednesdays, 7:00-10:00 PM Spanish for Healthcare Professionals Fee: $99, CEUs: 1.6 With increasing numbers of Spanish-speaking patients entering the healthcare system every year, it s more crucial than ever for health professionals to learn medical Spanish. What s more, adding Spanish skills to your resume can broaden your career horizons. This course focuses on the survival Spanish medical personnel really need to know in a medical setting. We will focus on learning the basics of Spanish pronunciation, you ll move right into simple words for everyday topics including colors, numbers, conversational phrases, family names, and words for asking questions. Next, you ll get to the core of the course as you discover how to ask about symptoms, medical histories, discomfort, insurance, and patients feelings. You ll also learn how to talk about body parts, diets, and medical care and treatment. If you are working or want to work in the medical/healthcare field, this class if for you! September 15 - November 3 (Gainesville) Tuesdays, 6:30-8:30 PM All in-class healthcare certificate programs are offered in cooperation with Condensed Curriculum International, Inc. Books and materials included. 6 Fall 2015 www.ung.edu/ce

HEALTHCARE Basic Life Support (BLS) for Healthcare Professionals Fee: $75, CEUs: 0.4 September 12, (Gainesville) Saturday, 10:00 AM - 2:00 PM September 16, (Cumming) Wednesday, 10:00 AM - 2:00 PM September 26, (Dahlonega) Saturday, 10:00 AM - 2:00 PM Pharmacy Technician Program Fee: $1299 (includes all books & materials), CEUs: 5.0 This comprehensive 50-hour course will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board s PTCB exam. Course content includes: pharmacy medical terminology, history of pharmacy, pharmacy practice in multiple environments, pharmacy calculations and measurements, reading and interpreting prescriptions, and defining drugs by generic and brand names. Through classroom lecture and hands on labs, students will review dosage calculations, drug classifications, the top 200 drugs, I.V. flow rates, sterile compounding, dose conversions, aseptic technique, the handling of sterile products, total parental nutrition (TPN), dispensing of prescriptions, inventory control, and billing and reimbursement. Includes 80-hour clinical externship. October 12 - December 9, skip 11/25 (Gainesville) Mondays & Wednesdays, 7:00-10:00 PM October 13 - December 10, skip 11/26 (Cumming) Tuesdays & Thursdays, 6:30-9:30 PM EKG Technician Program Fee: $999 (includes all books & materials), CEUs: 5.0 This comprehensive 50-hour EKG Technician Certification Program prepares students to function as EKG Technicians and to take the American Society of Phlebotomy Technician (ASPT) - Electrocardiograph (EKG) Technician exam in addition to other National Certification Exams. This course will include important practice and background information on anatomy of the heart and physiology, medical disease processes, medical terminology, medical ethics, legal aspects of patient contact, electrocardiography and stress testing. Additionally, students will practice with EKG equipment and perform hands on labs including introduction to the function and proper use of the EKG machine, the normal anatomy of the chest wall for proper lead placement, 12-lead placement and other clinical practices. The EKG Technician Certification Program includes a graded final exam to help prepare students for the ASPT - EKG Technician Exam. October 13 - December 10, skip 11/26 (Gainesville) Tuesdays & Thursdays, 7:00-10:00 PM Medical Administrative Assistant Program Fee: $999 (includes all books & materials), CEUs: 5.0 This 50-hour course prepares students to function effectively in many of the administrative and clerical positions in the health care industry. Medical Administrative Assistants, Medical Secretary, and Medical Records Clerks are all positions in great demand. This program covers important background information on the medical assisting profession and interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This program is intended to provide students with a wellrounded introduction to medical administration so that they can gain the necessary skills required to obtain an administrative medical assistant position. NOTE: Upon successful completion of this program, students would be eligible to sit for the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) national examination. October 13 - December 10, skip 11/26 (Gainesville) Tuesdays & Thursdays, 7:00-10:00 PM Clinical Medical Assistant Program Fee: $2599 (includes all books & materials), CEUs: 14.0 This program is intended for students who want to prepare for an exciting, challenging and rewarding career in healthcare. This program will train students to assist physicians by performing functions related to the clinical responsibilities of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures and the technical aspects of phlebotomy and the use of the electrocardiograph (EKG) machine, plus more. Students will review important topics including phlebotomy, EKG, pharmacology, professional workplace behavior, ethics and the legal aspects of healthcare. This program includes 140 hours of classroom lecture and hands on labs and a 160-hour clinical externship opportunity at a local healthcare service provider for those students who qualify. To be eligible for the 160-hour clinical rotation, students must successfully complete the 140-hour program, submit to a thorough background check, drug screening and meet other requirements. NOTE: Upon successful completion of this program (both 140 hours of classroom instruction and 160 hours of clinical training), students would be eligible to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national examination. October 20 - February 11 (Cumming) Tuesdays & Thursdays, 6:30-9:30 PM This class will also meet on Saturdays, 9:00 AM - 4:30 PM; October 31, November 14, November 21, December 5, December 12, January 9, January 16, and February 6. October 26 - February 17 (Gainesville) Mondays & Wednesdays, 7:00-10:00 PM This class will also meet on Saturdays, 9:00 AM - 4:30 PM; October 31, November 14, November 21, December 5, December 12, January 9, January 16, and February 6. Fall 2015 www.ung.edu/ce 7

PROFESSIONAL DEVELOPMENT LEADERSHIP & SUPERVISION Skill with People Improve your work relations and friendships by understanding people and human nature. Learn to talk to people and make them feel important. Discover how to listen, influence and successfully help them make up their minds. Learn the secret to setting people s moods, how to skillfully praise and thank people, make a good impression and finally, how to skillfully make a good talk. Whether you want to be a top producing businessperson, or just a better mom, dad or friend, these simple, but seldom used skills will help you get to where you want to go in life. September 1 (Gainesville) November 3 (Cumming) Basic Principles of Grant Writing Fee: $195, CEUs: 1.8 This course presents the fundamental, standard processes and procedures for developing and submitting a finished proposal for those who seek funding from a governmental agency, philanthropic foundation, commercial entity or civic organization. The components and features of a strong proposal, coupled with the key elements contained within a successful grant proposal, will be taught. Guiding principles common to the grant application process will be explored along with developmental practice in writing mission statements, goals, objectives, budgets and evaluative components vital for funding success. September 16 - October 21 (Gainesville Campus) Wednesdays, 6:00-9:00 PM October 1 - November 5 (Cumming Campus) Thursdays, 6:00-9:00 PM People Management Skills: Managing Different Personalities September 16 (Gainesville) December 17 (Cumming) Managing People & Projects: Basics of Project Management September 17 (Cumming) Leading Your Team Through Times of Change September 3 (Cumming) October 20 (Gainesville) Managing Difficult Conversations September 9 (Cumming) The Nuts & Bolts of Supervision September 10 (Gainesville) October 22 (Cumming) Becoming an Effective Leader This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself. September 22 (Gainesville) From Supervisor to Leader: Leading from the Inside Out September 24 (Cumming) November 17 (Gainesville) 8 Fall 2015 www.ung.edu/ce

PROFESSIONAL DEVELOPMENT LEADERSHIP & SUPERVISION MASTER CERTIFICATE All one-day courses listed in the Leadership & Supervision section of classes are eligible to be included in a participant s program of study. A Master Certificate in Leadership and Supervision will be awarded to anyone who successfully completes 60 hours of classroom time within the approved course listing. Should you wish, you can sign up in advance for all ten courses for the Master Certificate Program for the low price of $1,295 which is a savings of $195 off our regular course fees! Delivery for group training is available. Contact Brooke Smith 706-867-2736, brooke.smith@ung.edu. Managing Your Message: Presentation and Writing Skills October 6 (Gainesville) November 10 (Cumming) Creating Customer Connections That Count October 8 (Cumming) Amplified Management Skills October 13 (Gainesville) December 1 (Cumming) Minimizing Conflict; Maximizing Cooperation: Teambuilding for Managers Wherever human beings live and work, there will be conflict. That is natural. What doesn t come so naturally to many is their ability to handle conflict when it does arise. Join us to learn about the tools and techniques needed to understand conflict and how to achieve resolution and cooperation. We ll also discuss team-building and problem solving strategies with an emphasis on the steps and practices critical for negotiations to work effectively. October 15 (Cumming) December 15 (Gainesville) Professionalism at Work: Etiquette, Ethics, & Teamwork November 10 (Gainesville) Making Today Matter: Time Management Skills for Leaders November 12 (Cumming) Coaching for Improved Performance November 19 (Cumming) Solving Problems Through Process Improvements December 2 (Gainesville) 21 Laws of Leadership: Follow Them and They Will Follow You December 10 (Cumming) CUSTOMIZED & ON-SITE TRAINING Don t know where to start? We know... Let us show you! We provide an on-site assessment to clearly define your training needs no matter how small or large your business. We work with your schedule, providing day, evenings, or weekends, scheduling training when it s convenient for you. You can come to us or we can come to you, our location or yours - we are flexible. Your employees are the key to your organization s success and productivity. We will match our expert faculty with your training requirements to create successful training outcomes. The services of UNG Professional and Continuing Education offer customized training opportunities designed to meet your organizational needs. Call 678-717-2377 for details. Fall 2015 www.ung.edu/ce 9

CERTIFICATION & LICENSURE Real Estate Salesperson s Pre-Licensing Fee: $425 (plus books), CEUs: 9.6 This face-to-face course covers the fundamentals of real estate practices and policies and is approved by the Georgia Real Estate Commission. It is designed to assist the student preparing for the Georgia Real Estate Salesperson s License Examination. The State Exam may be taken after successful completion of this course. September 8 - December 8 (Gainesville) Tuesdays & Thursdays, 6:00-10:00 PM September 21 - November 11 (Gainesville) Mondays & Wednesdays, 9:00 AM - 4:00 PM Online Real Estate Courses Pre-Licensing, Post-Licensing, Broker, Home Inspection, and Continuing Education for license renewal are also available at www.ung.edu/ce. Certification Training For Food Service Workers Fee: $149, CEUs: 0.8 Georgia requires at least one food service manager on staff who has successfully completed a food safety training program and passed an ANSI-CFP exam. For all new establishments, there is a 90-day grace period to comply with the mandatory manager certification. During this 90-day period, the manager or person in charge must demonstrate food safety knowledge. ServSafe Certification is effective for 5 years. August 24, (Dahlonega) Monday, 8:00 AM - 4:00 PM, $149 Certification Exam Only: 2:00-4:00 PM, $80 September 21, (Cumming) Monday, 8:00 AM - 4:00 PM, $149 Certification Exam Only: 2:00-4:00 PM, $80 October 26, (Gainesville) Monday, 8:00 AM - 4:00 PM, $149 Certification Exam Only: 2:00-4:00 PM, $80 November 16, (Dahlonega) Monday, 8:00 AM - 4:00 PM, $149 Certification Exam Only: 2:00-4:00 PM, $80 December 14, (Cumming) Monday, 8:00 AM - 4:00 PM, $149 Certification Exam Only: 2:00-4:00 PM, $80 Human Resources Management Certificate Program Fee: $1299 (includes SHRM materials), CEUs: 3.6 Our SHRM-CP/SHRM-SCP certification preparation course is designed primarily for individuals seeking credentials that focus on identifying and testing the knowledge and practical real-life experiences HR professionals around the world need to excel in their careers today. Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential establishes you as a recognized expert in the HR field. These new certifications recognize that HR professionals are at the core of leading organizational success. September 1 - December 1 (Gainesville) Tuesdays, 5:30-8:30 PM SHRM Essentials of Human Resources Fee: $499 (includes SHRM materials), CEUs: 1.5 This program is designed for managers, supervisors or other employees that have hiring, performance management or other human resource (HR) responsibilities. October 19 - November 16 (Gainesville) Mondays, 5:30-8:30 PM 10 Fall 2015 www.ung.edu/ce

COMPUTER MICROSOFT OFFICE EXCEL MS Excel, Part 1 September 8 (Gainesville) October 5 (Gainesville) Monday, 9:00 AM - 4:00 PM October 14 (Cumming) November 9 (Gainesville) Monday, 9:00 AM - 4:00 PM MS Excel, Part 2 September 18 (Gainesville) Friday, 9:00 AM - 4:00 PM October 16 (Gainesville) Friday, 9:00 AM - 4:00 PM November 19 (Gainesville) WORD Basic MS Word September 10 (Gainesville) October 21 (Gainesville) October 28 (Cumming) Intermediate MS Word November 11 (Cumming) November 20 (Gainesville) Friday, 9:00 AM - 4:00 PM POWERPOINT MS PowerPoint September 14 (Gainesville) Monday, 9:00 AM - 4:00 PM September 30 (Cumming) November 13 (Gainesville) Friday, 9:00 AM - 4:00 PM OUTLOOK MS Outlook September 23 (Gainesville) October 2 (Cumming) Friday, 9:00 AM - 4:00 PM November 11 (Gainesville) November 30 (Cumming) Monday, 9:00 AM - 4:00 PM WINDOWS Understanding Windows 8 Fee: $79, CEUs: 0.6 September 9 (Cumming) Wednesday, 9:00 AM - 1:00 PM MICROSOFT OFFICE CERTIFICATE This certificate program will help you get hired, get promoted, or update your skills. The Microsoft Office Certificate will help you acquire the knowledge and experience to use Microsoft applications in your current job or future job. This program is also designed to provide small business owners with the tools and resources to make their business more organized, professional, and dynamic. These computer skills are essential for work in today s modern offices. To receive the Microsoft Office Certificate you must complete Basic and Intermediate Word, Excel Part 1 and Excel Part 2, PowerPoint, and Outlook. Fall 2015 www.ung.edu/ce 11

COMPUTER QUICKBOOKS ADOBE Basic QuickBooks I QuickBooks, the leading accounting software in use today, provides an easy-to-use bookkeeping system for individuals, small businesses, church groups or any organization that needs to track financial information. In this class you will learn how to set up and manage a basic set of accounting books, including how to create your chart of accounts, how to post daily transactions, create vendor lists, reconcile checking and credit card accounts, track activity and how to generate and interpret the financial reports. While QuickBooks does not require an understanding of double-entry bookkeeping, basic PC and Windows skills will be necessary for this class. September 11 (Gainesville) Friday, 9:00 AM - 4:00 PM September 21 (Cumming) Monday, 9:00 AM - 4:00 PM November 6 (Gainesville) Friday, 9:00 AM - 4:00 PM November 16 (Cumming) Monday, 9:00 AM - 4:00 PM Basic QuickBooks II This course is a continuation of the Basic QuickBooks - Part 1 course. This class focuses on setting up and using the modules for payroll, inventory, accounts receivable and accounts payable. These modules are used to invoice customers, to record payments, to pay bills, manage inventory, create purchase orders, and process payroll. Basic PC, Windows and QuickBooks skills are necessary for this class. The topics covered in the Basic QuickBooks - Part 1 course will not be repeated. October 19 (Gainesville) Monday, 9:00 AM - 4:00 PM October 23 (Cumming) Friday, 9:00 AM - 4:00 PM December 1 (Gainesville) December 9 (Cumming) Adobe Photoshop Elements, Part 1 October 6 (Cumming) September 15 (Gainesville) October 20 (Gainesville) Adobe Photoshop Elements, Part 2 November 17 (Cumming) November 18 (Gainesville) Adobe Photoshop CS6, Part 1 September 22 (Cumming) October 8 (Gainesville) Adobe Photoshop CS6, Part 2 October 7 (Cumming) December 2 (Gainesville) Illustrator for Small Business Learn to create your own marketing materials using Adobe Illustrator. You will learn the basics of creating business cards, posters, flyers and more. Students will leave with a basic understanding of utilizing Adobe Illustrator files for marketing their business. November 12 (Cumming) 12 Fall 2015 www.ung.edu/ce

COMPUTER Developing a Personal or Commercial Website This course provides a hands on approach to creating a personal or commercial website without having to learn programming code or HTML. Whether you wish to create a personal or business advertising site, or sell online, this course will walk you through the best practices of site building and teach you how to get found. By the end of the seminar, you will have an online presence that you can then build upon at your own pace. No previous web page experience is necessary, however, basic PC and Windows skills are required. September 22 (Gainesville) November 4 (Gainesville) ipad and iphone for Everyday Use In the 21st century, it is crucial to stay up-to-date with devices and tools that could save you a lot of time and stress when getting work done. In this class, those looking to understand more about the Apple ipad Tablet and Apple iphone should definitely sign up for this fun, fast-paced class. We will discuss the primary use for the ipad and iphone compared to traditional computers and phones, specifications to look at when purchasing one, and many productivity applications. September 25 (Gainesville) Friday, 9:00 AM - 4:00 PM November 16 (Gainesville) Monday, 9:00 AM - 4:00 PM (Very) Basic PC Skills Fee: $119, CEUs: 0.6 If you have never used a computer before, then this very basic and friendly hands-on introductory course is the one you should take before any others. You will have time to practice the skills necessary to operate a computer using the keyboard and mouse. You will use WordPad for basic word processing and Internet Explorer to surf the Internet. There will be an overview discussion about email and, if there is time, you will send email using Google Mail. Only fundamentals are stressed in this introductory module and no prior knowledge of a PC is required. October 23 (Gainesville) Friday, 9:00 AM - 4:00 PM Facebook for Beginners Fee: $49, CEUs: 0.3 Facebook is a useful tool for more than just uploading pictures and following people you know. Facebook for Beginners, is an introduction to this dynamic social networking platform. This is an introductory class and you don t need a Facebook account to attend. But if you have an account, please bring your user name and password. October 13 (Cumming) Tuesday, 6:00-9:00 PM 13

RECREATION/SAFETY Swim Lessons (Ages 3 & up) Fee: $89, CEUs: 0.8 Come and enjoy the University of North Georgia Gainesville campus INDOOR pool. We are able to offer year-round swim lessons in an environment with a consistent temperature and where weather is rarely a problem! Keep your skills fresh and improve your swimming ability all year round. Our swimming lessons are based on the American Red Cross Learn to Swim program. Students will be grouped according to skill level, and experience. Our low teacher/student ratio of 1:3 will ensure lots of individualized attention for each child. Lessons will be geared toward progression in the following levels: Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Introduction to Water Skills Fundamental Aquatic Skills Stroke Development Stroke Improvement Stroke Refinement Swimming & Skill Proficiency Parents should keep in mind that children vary as to levels of progression and that any accomplishment should be recognized with enthusiasm. Certificates of Achievement will be given on the last day of class. A signed Liability Waiver is REQUIRED for participation. Child MUST be potty-trained! September 15 - November 3, Tuesdays (Gainesville) Choose from these available class times: 4:00-4:50 pm, 5:00-5:50 pm, 6:00-6:50 pm, or 7:00-7:50pm Basic Handgun Safety & Training Course Fee: $99, CEUs: 0.8, Minimum age is 21 (No exceptions) The instructor will begin the class explaining ten of the most important safety rules you will need for basic gun safety. Covering the laws pertaining to where and when you can carry and when you can and cannot use your weapon will also be included. You will then go over the basic steps of using your firearm correctly, and students will participate in practical demonstrations in the classroom. The classroom portion will take approximately three hours. You are encouraged to ask questions at any time. Following the classroom portion of this course, we will take a break and meet at local gun range. When you arrive at the range, we will go over all range rules to the live fire exercises. At this time, the instructor will teach proper sight alignment, trigger pull, stance, breathing, and grip. For the Range Portion following the classroom safety class: We will be using a local gun range for our live fire exercises. Cost for the Range will be approximately $10.00 per person; they also sell targets for $1 each. Handguns can also be rented at the range and ammo can be purchased. Prices vary on ammunition. If you would like, you can bring your own gun and ammo to the RANGE ONLY. You must leave these locked in your vehicle while on the college campus. Dates offered: September 19, Saturday, 9:00 am - 5:00 pm (Gainesville) October 17, Saturday, 9:00 am - 5:00 pm (Gainesville) December 12, Saturday, 9:00 am - 5:00 pm (Gainesville) Fee: $99 (plus supplies and range fee); $89 (for a 2nd person) Water Aerobics August 24 - October 9, (Dahlonega) No class on 8/28 & 9/7 Mon-Wed-Fri, 10:00-11:00 AM, $95, CEUs: 1.9 September 9 - November 16 (Gainesville) Mondays & Wednesdays, 5:15-6:15 PM, $80, CEUs: 2.0 Mondays & Wednesdays, 6:30-7:30 PM, $80, CEUs: 2.0 September 12 - November 14 (Gainesville) Saturdays, 8:30-9:30 AM, $50, CEUs: 1.0 October 19 - December 11 (Dahlonega) No class on 11/23, 11/25, & 11/27 Mon-Wed-Fri, 10:00-11:00 AM, $105, CEUs: 2.1 Yoga Fee: $59, CEUs: 0.6 September 15 - October 20 (Gainesville) Tuesdays, 6:00-7:00 PM September 17 - October 22 (Gainesville) Thursdays, 6:00-7:00 PM October 27 - December 8, skip 11/24 (Gainesville) Tuesdays, 6:00-7:00 PM October 29 - December 10, skip 11/26 (Gainesville) Thursdays, 6:00-7:00 PM Heartsaver First Aid CPR AED Fee: $75, CEUs: 0.4 November 7, (Gainesville) Saturday, 10:00 AM - 2:00 PM November 11, (Cumming) Wednesday, 10:00 AM - 2:00 PM November 21, (Dahlonega) Saturday, 10:00 AM - 2:00 PM 14 Fall 2015 www.ung.edu/ce

TRAVEL DRIVER S EDUCATION Driver s Education - Gainesville This course is approved by the Georgia Department of Driver Services to satisfy Joshua s Law requirements! November Session November 13, 14, 15 & November 20, 21, 22 Friday, 5:30-8:30 PM; Saturday, 9:00 AM - 5:00 PM; Sunday, 1:30-5:30 PM Fee: $365 (30 hours classroom plus 6 hours of 1-on-1 driving) Driving Dates arranged with instructor. Vehicle is provided! (30 classroom hours & 6 hours driving) Behind-the-Wheel Driving Lessons (car provided) Dates & times arranged for 2-hour sessions, Fee: $99 Driver s Education (Six-hour Driving Package) Have you completed your 30 hours of Driver s Education instruction online or through another approved program but still need actual behind-the-wheel driving instruction to complete your certificate? You may now sign up for 6-hours of one-on-one driving instruction with the University of North Georgia to satisfy State requirements and complete your Driving Certificate. Dates & times arranged with Driving Instructor (car provided). Fee: $295 Defensive Driving - Gainesville This course is for INSURANCE DISCOUNT ONLY! August 15, Saturday, 8:00 AM - 3:00 PM, Fee: $49 October 17, Saturday, 8:00 AM - 3:00 PM, Fee: $49 America s Cowboy Country Adventure Saddle Up for this Adventure Visit Yellowstone, Grand Teton National Park, Mt. Rushmore and the Crazy Horse Memorial on this great American Adventure. Spend two nights in the cowboy town of Jackson, Wyoming, the crown jewel of the Northern Rockies. Experience the Wild West as it once was at Yellowstone National Park, home to an incredible array of wildlife including free-ranging herds of buffalo. Check off one of life s must-dos as you thrill upon seeing Old Faithful erupt. Marvel at Grand Teton National Park s towering peaks, marked with mountain glaciers. Soak in stunning views of Mt. Rushmore and the Crazy Horse Memorials. Travel Dates: June 1 - June 24, 2016 For more information, contact us at (678) 717-2377 or email us at conted@ung.edu For a complete itinerary please visit www.gocollette.com/link/701697 British Landscapes Savor the Scenic Wonders of Britain! Sleepy villages where sheep wander the grassy hillsides, lakes set amidst mountains that inspired centuries of literature, and cities thriving with arts and culture these are the landscapes of Britain. Discover them on this 10-day journey through England, Scotland and Wales. Sleep in a historic castle. Visit the university town of Oxford. Soak up the pastoral landscapes of the Cotswolds. Walk in the footsteps of William Shakespeare and enjoy dinner at Hall s Croft, a 400-year-old Shakespeare-family home. Explore London and Edinburgh. Personalize your tour with a choice of included excursions in Stratford and Edinburgh. Experience the wonder of Stonehenge. Stroll through historic York. Travel Dates: April 7 - April 16, 2016 For more information, contact us at (678) 717-2377 or email us at conted@ung.edu For a complete itinerary please visit www.gocollette.com/link/701692 15

ART & MUSIC Oil Painting Fee: $75 plus supplies, CEUs: 1.5 September 1 - October 6 (Gainesville) Tuesdays, 6:00-8:30 PM September 3 - October 8 (Gainesville) Thursdays, 6:00-8:30 PM October 13 - November 17 (Gainesville) Tuesdays, 6:00-8:30 PM October 15 - November 19 (Gainesville) Thursdays, 6:00-8:30 PM Calligraphy Fee: $75 (includes supplies), CEUs: 0.6 September 3 - September 17 (Gainesville) Thursdays, 6:00-8:00 PM October 6 - October 20 (Gainesville) Tuesdays, 10:00 AM - 12:00 PM Pottery Fee: $159 (includes clay), CEUs: 1.8 September 29 - November 3 (Gainesville) Tuesdays, 6:00-9:00 PM Learn to Knit or Crochet Fee: $75 plus supplies, CEUs: 1.0 September 2 - September 30 (Gainesville) Wednesdays, 10:00 AM - 12:00 PM October 14 - November 11 (Gainesville) Wednesdays, 10:00 AM - 12:00 PM Balms, Butters, and Scrubs Fee: $29 plus $25 supply fee, CEUs: 0.2 October 3 (Dahlonega) Saturday, 10:00 AM - 12:00 PM October 5 (Cumming) Monday, 7:00-9:00 PM October 17 (Gainesville) Saturday, 10:00 AM - 12:00 PM Soap Making 101 Fee: $29 plus $25 supply fee, CEUs: 0.2 September 12 (Cumming) Saturday, 10:00 AM - 12:00 PM September 21 (Gainesville) Monday, 7:00-9:00 PM Introduction to Watercolor Fee: $69 plus supplies, CEUs: 1.0 August 31 - October 5, skip 9/7 (Gainesville) Mondays, 6:00-8:00 PM Watercolor Studio Fee: $69 plus supplies, CEUs: 1.0 Prerequisite: Introduction to Watercolor September 1 - September 29 (Gainesville) Tuesdays, 6:00-8:00 PM Watercolor Holiday Cards Fee: $30 plus supplies, CEUs: 0.3 November 21 (Gainesville) Saturday, 9:00 AM - 12:00 PM Ribbon Bow Making Fee: $29 plus supplies, CEUs: 0.15 September 3 (Dahlonega) Thursday, 6:00-7:30 PM September 8 (Gainesville) Tuesday, 6:00-7:30 PM September 10 (Cumming) Thursday, 6:00-7:30 PM Deco Mesh Wreath Fee: $49 plus supplies, CEUs: 0.3 September 17 (Dahlonega) Thursday, 6:00-9:00 PM September 22 (Gainesville) Tuesday, 6:00-9:00 PM September 24 (Cumming) Thursday, 6:00-9:00 PM Holiday Wreath Decorating Fee: $49 plus supplies, CEUs: 0.3 October 8 (Dahlonega) Thursday, 6:00-9:00 PM October 13 (Gainesville) Tuesday, 6:00-9:00 PM October 15 (Cumming) Thursday, 6:00-9:00 PM 16 Fall 2015 www.ung.edu/ce

GENERAL INTEREST ART & MUSIC CONT D Class Piano Fee: $99, CEUs: 0.8 September 2 - October 21 (Gainesville) Beginners (Ages 12 & up): Wednesdays, 6:00-6:50 PM Intermediate (Ages 12 & up): Wednesdays, 7:00-7:50 PM Instant Piano for Hopelessly Busy People Fee: $75 (includes book & CD), CEUs: 0.3 September 28 (Dahlonega) Monday, 6:00-9:00 PM October 19 (Cumming) Monday, 6:00-9:00 PM October 27 (Gainesville) Tuesday, 6:30-9:30 PM Piano by Ear Fee: $85, CEUs: 0.3 November 10 (Gainesville) Tuesday, 6:00-10:00 PM Independently Publishing Your Book Written a book? Want to bypass traditional publishers? This is a three-part course in formatting, editing, and independently (and economically) publishing your work as an ebook or as a print-ondemand book, taught by two professional writers with experience in both fields. October 7 - October 21 (Gainesville Campus) Wednesdays, 5:00-7:00 PM How to Manage Pet Behavior Issues Naturally Fee: $29 (plus $10 supply fee), CEUs: 0.15 September 28 (Dahlonega) Monday, 6:00-7:30 PM October 5 (Cumming) Monday, 6:00-7:30 PM October 26 (Gainesville) Monday, 6:00-7:30 PM Natural Remedies for Pet Health Fee: $29 (plus $10 supply fee), CEUs: 0.15 November 16 (Gainesville) Monday, 6:00-7:30 PM LANGUAGE (Gainesville Campus) Basic Communicative Spanish I Fee: $85, CEUs: 1.2 September 14 - October 19 (Gainesville) Mondays, 6:30-8:30 PM September 14 - October 19 (Cumming) Mondays, 7:00-9:00 PM November 2 - December 7 (Gainesville) Mondays, 6:30-8:30 PM November 2 - December 7 (Cumming) Mondays, 7:00-9:00 PM Basic Communicative Spanish II Fee: $85, CEUs: 1.2 November 3 - December 8 (Gainesville) Tuesdays, 6:30-8:30 PM Basic German for Travelers (Conversational) Fee: $99, CEUs: 1.6 September 10 - October 29 (Gainesville) Thursdays, 6:00-8:00 PM American Sign Language I Fee: $95, CEUs: 1.6 September 14 - November 2 (Gainesville) Mondays, 6:00-8:00 PM American Sign Language II Fee: $95, CEUs: 1.6 September 15 - November 3 (Gainesville) Tuesdays, 6:00-8:00 PM Brazilian Portuguese: A New Found Educational Experience Fee: $95, CEUs: 1.6 September 14 - November 2 (Gainesville) Mondays, 7:00-9:00 PM Conversational English Fee: $85, CEUs: 1.8 August 18 - September 24 (Gainesville) Tuesdays & Thursdays, 6:00-7:30 PM September 29 - November 5 (Gainesville) Tuesdays & Thursdays, 6:00-7:30 PM Fall 2015 www.ung.edu/ce 17