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4 ONLINE CERTIFICATES Customer Service Certificate Customer service is vital to any organization s success. This program is for individuals who wish to pursue a role in customer service or improve upon existing skills. Learn the winning customer service skills that will set you apart from the competition in today s market. Four Required Certificate Courses: Customer Service Fundamentals Interpersonal Communication Keys to Effective Communication Achieving Success with Difficult People Grant Writing Certificate Earn your certificate in grant writing. Follow a step-by-step curriculum with an experienced grant writer as your instructor to help you master the art and technology of grant writing. You will learn how to write effective proposals that will bring in the funding you need. Four Required Certificate Courses: Introduction to Web Design Certificate Six Required Courses: Creating Web Pages CSS3 & HTML5 Introduction Dreamweaver Introduction Photoshop Introduction Designing Effective Websites Marketing Your Business on the Internet Nonprofit Management Certificate Develop the skills and strategies you need to become an integral part of one of America s fastest growing service sectors. Learn the fundamentals of how nonprofit are created, managed, and marketed. Four Required Courses: Starting a Nonprofit Nonprofit Management Introduction Marketing Your Nonprofit Nonprofit Fundraising Essentials A to Z Grantwriting Get Grants! Writing Effective Grant Proposals Advanced Grant Proposal Writing Graphics & Animation Certificate Take multimedia websites and graphics to the max with our Graphics & Animation Certificate. Use rastor and vector graphics to create dynamic, interactive media. Four Required Courses: Photoshop- Introduction Photoshop- Intermediate Illustrator- Introduction Flash- Introduction Administrative Assistant Certificate Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. Gain the skills and knowledge you ll need to begin a rewarding career as an administrative assistant. Five Required Courses: Administrative Assistant Fundamentals Administrative Assistant Applications Interpersonal Communication Writing Essentials Building Teams That Work Project Management Certificate This program is for people who are new to the field of project management or who need a solid review of basic tenets. These courses also prepare you to take the Certified Associate in Project Management (CAPM ) certification exam offered by the Project Management Institute (PMI). Four Required Courses: Project Management Fundamentals Project Management Applications Introduction to Business Analysis Project e-speed Online Certificate Winter Start Dates January 21 February 18 March 18 Courses within the certificate programs are 6-week courses with specific start dates. They consist of two lessons a week (one every Wednesday and one every Friday). You do not need to be online at any specific time. You are expected to complete each quiz and assignment within ten days. Course fee is $129 per course. Visit for registration information or call Winter

5 ONLINE COURSES & PLUs Discover why millions of students are making the switch to online learning. With online courses, you can study at your convenience in your preferred learning environment. Our courses and programs are highly engaging and relevant and our instructors are interactive and support you through the curriculum. Choose from our growing catalog of Instructor-Led Courses designed to teach you a new skill or refresh a current one or our Career Training Programs geared to place you into a new career in an in-demand field. We are proud to partner with our online training providers Ed2Go, OnCourse Learning (Real Estate) and Health Ed Today! Online Courses Instructor-Facilitated Online Discussion Areas 24-Hour Access 6 Weeks of Instruction Our instructor-facilitated online courses are informative, fun, convenient, and highly interactive. Our instructors are famous for their ability to create warm and supportive communities of learners. You can complete any course entirely from your home or office, any time of the day or night. Features: Courses run for six weeks (with a 10-day grace period at the end). Courses are project-oriented and include lessons, quizzes, hands-on assignments, discussion areas, supplementary links, and more. Courses are available in: Accounting and Finance Business College Readiness Computer Applications Design and Composition Healthcare Language and Arts Law and Legal Personal Development Teaching and Education Technology Writing and Publishing Teachers - PLUs Our online education partner, Ed2Go, offers courses for teachers that have been pre-approved by the Georgia Department of Education and the Professional Standards Commission for PLU credit! Choose any of our pre-approved courses and earn 2.0 PLUs toward teacher recertification on your own time! Courses are administered by an experienced instructor and can be completed at your home or office computer at your convenience. All courses begin once a month and continue for six weeks. They consist of 24 lessons that last approximately two hours each; two lessons are released per week, on Wednesdays and Fridays, and remain active for two weeks. Courses are available in: Computer Applications Writing Language and much more! Visit for a complete listing of pre-approved PLU courses. EDUCA T ORS Make a Difference Visit Visit to view our complete list of available online courses. Winter

6 CATEGORY Photography Certificates Digital Photography Certificate Digital photography has become the primary way for all of us to communicate our life experiences with others. Learn how to capture images that will be treasured for a lifetime! The Digital Photography Certificate is for students who wish to gain practical knowledge and get hands-on experience on how to navigate the various features of their digital camera; understand the effects of lighting, lenses, and shutter speed; and use black and white photography to create depth and emotion. Our program allows students to gain the knowledge needed to photograph various subjects such as people, nature, and sports. Enhancing digital images through the use of Photoshop Elements will also be covered. The Digital Photography Certificate is delivered in various settings on campus and consists of: Photography I Beginner, Photography II Intermediate, Photography III Advanced, Digital Darkroom, and 3 electives. Note: Students may substitute Outdoor Photography in the place of their 3 electives. Professional Photography Certificate Are you interested in making photography your career? If you have imagined yourself capturing beautiful images for a living, this certificate program is for you! The Professional Photography Certificate will move students from basic to advanced photographic techniques. This is an up-to-date and comprehensive course, taught by professional freelance photographers, that covers the most important aspects needed to begin a career as a professional photographer. The Professional Photography Certificate includes the same basic requirements as our Digital Photography Certificate, and then pushes students to expand their skill set on a broader scale, which is necessary for a freelance photographer. Students are required to complete Photography I Beginner, Photography II Intermediate, Photography III Advanced, Digital Darkroom, Outdoor Photography, 3 electives, and the Photography Portfolio Capstone Course in which students finalize their portfolios and showcase their work during a final exhibition. 4 Winter

7 PHOTOGRAPHY Photography I - Beginner January 7 - January 28 (Cumming) Wednesdays, 10:00 AM - 12:30 PM, $129 January 20 - February 17 (Gainesville) Tuesdays, 7:00-9:00 PM, $129 February 9 - March 2 (Cumming) Mondays, 6:00-8:30 PM, $129 February 10 - March 3 (Dahlonega) Tuesdays, 6:00-8:30 PM, $129 March 17 - April 14 (Gainesville) Tuesdays, 7:00-9:00 PM, $129 Photography II - Intermediate January 21 - February 18 (Gainesville) Wednesdays, 7:00-9:00 PM, $129 February 11 - March 4 (Cumming) Wednesdays, 10:00 AM - 12:30 PM, $129 March 9 - March 30 (Cumming) Mondays, 6:00-8:30 PM, $129 March 10 - March 31 (Dahlonega) Tuesdays, 6:00-8:30 PM, $129 March 18 - April 15 (Gainesville) Wednesdays, 7:00-9:00 PM, $129 Photography III - Advanced January 22 - February 19 (Gainesville) Thursdays, 7:00-9:00 PM, $129 March 18 - April 8 (Cumming) Wednesdays, 10:00 AM - 12:30 PM, $129 April 6 - April 27 (Cumming) Mondays, 6:00-8:30 PM, $129 April 7 - April 28 (Dahlonega) Tuesdays, 6:00-8:30 PM, $129 Outdoor Photography March 24 - April 14 (Cumming) Tuesdays, 6:00-8:30 PM, $129 March 25 - April 15 (Dahlonega) Wednesdays, 6:00-8:30 PM, $129 May 5 - May 26 (Gainesville) Tuesdays, 6:30-9:00 PM, $129 Digital Darkroom February 10 - March 3 (Cumming) Tuesdays, 6:00-8:30 PM, $159 February 11 - March 4 (Dahlonega) Wednesdays, 6:00-8:30 PM, $159 March 19 - April 16 (Gainesville) Thursdays, 7:00-9:00 PM, $159 Photography Portfolio - Certificate Capstone Class January 6 - February 3 (Cumming) Tuesdays, 6:00-8:00 PM, $129 January 7 - February 4 (Dahlonega) Wednesdays, 6:00-8:00 PM, $129 May 4 - June 8, skip 5/25 (Cumming) Mondays, 6:00-8:00 PM, $129 May 5 - May 28 (Dahlonega) Tuesdays, 6:00-8:00 PM, $129 Electives The Business of Photography January 15 - February 19 (Cumming) Thursdays, 6:00-8:30 PM, $149 February 16 - March 23 (Gainesville) Mondays, 6:00-8:30 PM, $149 April 1 - May 6 (Cumming) Wednesdays, 6:00-8:30 PM, $149 Black & White Photography January 24 (Gainesville) Saturday, 9:00 AM - 12:00 PM, $69 Lightroom - An Introduction February 21 (Gainesville) Saturday, 9:00 AM - 12:00 PM, $69 People & Event Photography Seminar February 28 (Dahlonega) Saturday, 9:00 AM - 4:00 PM, $79 Digital Black & White Techniques March 7 (Cumming) Saturday, 9:00 AM - 4:00 PM, $79 Backing Up & Storing Your Photos in the Cloud March 14 (Cumming) Saturday, 9:00 AM - 1:00 PM, $69 Photographing Kid s Sports March 21 (Gainesville) Saturday, 9:00 AM - 12:00 PM, $69 Waterfalls & Mountain Stream Workshop April 11 (Dahlonega) Saturday, 8:00 AM - 4:00 PM, $99 Photographing People April 18 (Gainesville) Saturday, 9:00 AM - 12:00 PM, $69 Nature & Landscape Photography May 16 (Gainesville) Saturday, 9:00 AM - 12:00 PM, $69 Winter

8 HEALTHCARE CPR for Healthcare Professionals February 12 (Gainesville) Thursday, 6:00-9:00 PM, $60 March 18, (Dahlonega) Wednesday, 9:00 AM - 12:00 PM, $60 Clinical Medical Assistant Program This program is intended for students who want to prepare for an exciting, challenging and rewarding career in healthcare. This program will train students to assist physicians by performing functions related to the clinical responsibilities of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures and the technical aspects of phlebotomy and the use of the electrocardiograph (EKG) machine, plus more. Students will review important topics including phlebotomy, EKG, pharmacology, professional workplace behavior, ethics and the legal aspects of healthcare. This program includes 140 hours of classroom lecture and hands on labs and a 160-hour clinical externship opportunity at a local healthcare service provider for those students who qualify. To be eligible for the 160-hour clinical rotation, students must successfully complete the 140-hour program, submit to a thorough background check, drug screening and meet other requirements. NOTE: Upon successful completion of this program (both 140 hours of classroom instruction and 160 hours of clinical training), students would be eligible to sit for the National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA) national examination. March 16 - June 22 (Gainesville) Mondays & Wednesdays, 6:30-9:30 PM This class will also meet on Saturdays, 9:00 AM - 4:30 PM; March 28, April 11, April 25, May 2, May 16, May 30, June 6, and June 13. Fee: $2599 (includes all books & materials) March 17 - June 18 (Cumming) Tuesdays & Thursdays, 6:30-9:30 PM This class will also meet on Saturdays, 9:00 AM - 4:30 PM; March 28, April 11, April 25, May 2, May 16, May 30, June 6, and June 13. Fee: $2599 (includes all books & materials) Pharmacy Technician Program This comprehensive 50-hour course will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board s PTCB exam. Course content includes: pharmacy medical terminology, history of pharmacy, pharmacy practice in multiple environments, pharmacy calculations and measurements, reading and interpreting prescriptions, and defining drugs by generic and brand names. Through classroom lecture and hands on labs, students will review dosage calculations, drug classifications, the top 200 drugs, I.V. flow rates, sterile compounding, dose conversions, aseptic technique, the handling of sterile products, total parental nutrition (TPN), dispensing of prescriptions, inventory control, and billing and reimbursement. Includes 80-hour clinical externship. March 16 - May 11 (Gainesville) Mondays & Wednesdays, 6:30-9:30 PM Fee: $1299 (includes all books & materials) March 17 - May 12 (Cumming) Tuesdays & Thursdays, 6:30-9:30 PM Fee: $1299 (includes all books & materials) Administrative Dental Assisting Program This 60-hour Dental Assisting Program prepares students for entry level positions in one of the fastest growing health care positions - Dental Assisting. The purpose of this course is to familiarize the student with all areas of pre-clinical dental assisting and provide training in the professional skills required to function as an assistant in the dental practice. This course covers the following key areas and topics - Administrative Aspects include: the history of dentistry and dental assisting; introduction to the dental office; the legal aspects of dentistry; policies and guidelines. Clinical Aspects include: introduction to oral anatomy; dental operatory; dental equipment, introduction to tooth structure; primary and permanent teeth; the oral cavity and related structures; proper patient positioning; dental handpieces; sterilization; and other areas. In addition to entry-level administrative jobs, this course is ideal for students interested in pursuing a future formal Dental Hygienist program. Includes 40-hour clinical externship. NOTE: Program does not include a national or state certification as part of its overall objectives. March 16 - May 20 (Gainesville) Mondays & Wednesdays, 6:30-9:30 PM Fee: $1199 (includes all books & materials) All in-class healthcare certificate programs are offered in cooperation with Condensed Curriculum International, Inc. Books and materials included. 6 Winter

9 HEALTHCARE Phlebotomy Technician Program EKG Technician Program This comprehensive 50-hour EKG Technician Certification Program prepares students to function as EKG Technicians and to take the American Society of Phlebotomy Technician (ASPT) - Electrocardiograph (EKG) Technician exam in addition to other National Certification Exams. This course will include important practice and background information on anatomy of the heart and physiology, medical disease processes, medical terminology, medical ethics, legal aspects of patient contact, electrocardiography and stress testing. Additionally, students will practice with EKG equipment and perform hands on labs including introduction to the function and proper use of the EKG machine, the normal anatomy of the chest wall for proper lead placement, 12-lead placement and other clinical practices. The EKG Technician Certification Program includes a graded final exam to help prepare students for the ASPT - EKG Technician Exam. March 17 - May 12 (Gainesville) Tuesdays & Thursdays, 6:30-9:30 PM Fee: $999 (includes all books & materials) Medical Administrative Assistant Program This 50-hour course prepares students to function effectively in many of the administrative and clerical positions in the health care industry. Medical Administrative Assistants, Medical Secretary, and Medical Records Clerks are all positions in great demand. This program covers important background information on the medical assisting profession and interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. This program is intended to provide students with a well-rounded introduction to medical administration so that they can gain the necessary skills required to obtain an administrative medical assistant position. NOTE: Upon successful completion of this program, students would be eligible to sit for the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) national examination. March 17 - May 12 (Gainesville) Tuesdays & Thursdays, 6:30-9:30 PM Fee: $999 (includes all books & materials) This 90-hour Phlebotomy Technician Program prepares professionals to collect blood specimens from clients for the purpose of laboratory analysis. Students will become familiar with all aspects related to blood collection and develop comprehensive skills to perform venipunctures completely and safely. Classroom and lab work includes terminology; anatomy and physiology; blood collection procedures; specimen handson practice; and training in skills and techniques to perform puncture methods. NOTE: This 90-hour program does not include the arranging of a free clinical rotation on behalf of students. Although not required to work as a Phlebotomy Technician, students that wish to pursue a clinical rotation should contact local health care organizations to arrange their personal clinical schedule. March 16 - May 20 (Cumming) Mondays & Wednesdays, 6:30-9:30 PM This class will also meets on Saturday, 9:00 AM - 3:00 PM; March 28, April 11, April 25, May 2, May 16. Fee: $1599 (includes all books & materials) March 17 - May 21 (Gainesville) Tuesdays & Thursdays, 6:30-9:30 PM This class will also meet on Saturdays, 9:00 AM - 3:00 PM; March 28, April 11, April 25, May 2, and May 16. Fee: $1599 (includes all books & materials) Medical Billing & Coding Program This combined 80-hour billing and coding course offers the skills needed to solve insurance billing problems, how to manually file claims (using the CPT and ICD-9 manual), complete common insurance forms, trace delinquent claims, appeal denied claims and use generic forms to streamline billing procedures. The course covers the following areas: CPT (Introduction, Guidelines, Evaluation and Management), specialty fields (such as surgery, radiology and laboratory), ICD-9 (Introduction and Guidelines) and basic claims processes for medical insurance and third party reimbursements. Students will learn how to find the service and codes using manuals, (CPT, ICD-9 and HCPCS). After obtaining the practical work experience (6 months to 2 years), students who complete this course could be qualified to sit for the American Academy of Professional Coders (AAPC) - Certified Professional Coder Exam (CPC or CPC-H Apprentice); the American Health Information Association (AHIMA) Certified Coding Associate (CCA) exam; and/or other National Certification Exams. March 17 - May 26 (Gainesville) Tuesdays & Thursdays, 6:30-9:30 PM This class will also meet on Saturdays, 9:00 AM - 3:00 PM; April 18, May 2, and May 16. Fee: $1899 (includes all books & materials) Winter

10 PROFESSIONAL DEVELOPMENT Managing People and Projects: Basics of Project Management January 29 (Cumming) Thursday, 9:00 AM - 4:00 PM, $149 Basics of Human Resources February 3 (Cumming) Tuesday, 9:00 AM - 4:00 PM, $149 Be Your Own PR Firm LEADERSHIP & SUPERVISION 21 Laws of Leadership: Follow Them and They Will Follow You January 22 (Cumming) Thursday, 9:00 AM - 4:00 PM, $149 Basic Principles of Grant Writing January 26 - March 2 (Gainesville Campus) Mondays, 6:00-9:00 PM, $195 Managing Your Message: Presentation & Writing Skills for Leaders January 27 (Cumming) Tuesday, 9:00 AM - 4:00 PM, $149 March 19 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $149 Effective Business Communications Using today s technology such as , fax machines, voic and computerized phone systems, provide customers with around-the-clock convenience and service while reducing costs and increasing productivity at work. It is essential to develop guidelines of when and how to use these forms of technology in a customer-friendly way to provide excellence in customer service. In this hands-on workshop, you will review the latest etiquette for using technology and review the basics of communication to develop effective messages for your company. January 27 (Gainesville) Tuesday, 9:00 AM - 4:00 PM, $149 Wish you could hire a public relations firm to write press releases for your business or organization? You know your business or organization has news you want to share - it would greatly help your business - but you just don t have the budget to hire a PR firm. Learn how to write effective press releases that will make it through the editors slush pile and into their paper or publication. And learn how to effectively promote your business or organization on Facebook, Instagram, Pinterest and Twitter. Take info from your press releases and put sound bites on your social media platform to help spread the word and increase your followers - and customers. February 4 (Cumming) Wednesday, 9:00 AM - 1:00 PM, $99 Managing Across Cultures February 4 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $149 Motivation Techniques for Leaders February 9 (Gainesville) Monday, 9:00 AM - 4:00 PM, $149 Coaching for Improved Performance February 12 (Cumming) Thursday, 9:00 AM - 4:00 PM, $149 The Nuts & Bolts of Supervision February 19 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $149 March 10 (Cumming) Tuesday, 9:00 AM - 4:00 PM, $149 Customer Service Essentials February 24 (Gainesville) Tuesday, 9:00 AM - 4:00 PM, $149 8 Winter

11 PROFESSIONAL DEVELOPMENT The Fundamentals of Leadership February 26 (Cumming) Thursday, 9:00 AM - 1:00 PM, $149 Effective Grant Writing March 4 (Cumming) Wednesday, 9:00 AM - 5:00 PM, $149 Dealing With Difficult People March 4 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $ Secrets of Highly Effective Leadership This course is a one-day workshop which provides specifics on how highly effective leaders get the job done. This seminar is hands-on and participatory in nature. It provides instruction on how to make these secrets work with a practical, versus philosophical, approach. March 11 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $149 From Supervisor to Leader: Leading from the Inside Out March 12 (Cumming) Thursday, 9:00 AM - 4:00 PM, $149 Generational Leadership Transition: You, Me and X, Y, and Z March 19 (Cumming) Thursday, 9:00 AM - 4:00 PM, $149 Skill With People March 24 (Gainesville) Tuesday, 9:00 AM - 4:00 PM, $149 Making Today Matter: Time Management Skills for Leaders March 26 (Cumming) Thursday, 9:00 AM - 4:00 PM, $149 Coaching To Make A Difference Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. April 1 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $149 Leadership & Supervision Master Certificate In today s economy, a successful leadership team can mean the difference between staying in business and closing your doors. The University of North Georgia s Leadership & Supervision Certificate Program is perfect for those about to move into a leadership role, or current managers wishing to hone their skills. Our class setup allows students to learn to be effective leaders and to be able to explore leadership and management on-the-job. Students will be taught by industry leaders, experienced coaches and management professionals who will cover topics including the fundamentals of leadership, managing change, coaching for improved performance, creating customer connections that count, from supervisor to leader and more. All one-day courses listed in the Leadership & Supervision section of classes are eligible to be included in a participant s program of study. A Master Certificate in Leadership and Supervision will be awarded to anyone who successfully completes 60 hours of classroom time within the approved course listing. Should you wish, you can sign up in advance for all ten courses for the Master Certificate Program for the low price of $1,295 which is a savings of $195 off our regular course fees! Delivery for group training is available. Contact Brooke Smith , brooke.smith@ung.edu.

12 CERTIFICATION & LICENSURE Wedding and Event Planning Certificate The Certified Wedding & Event Planning (CWEP) course teaches the basic fundamentals of planning, orchestrating, and delivering social events. The in-class sessions are for students looking to get started in the wedding and event industry right away. Classroom students fulfill all course requirements and prepare for the certification exam. In-class sessions not only allow for instructor interaction, but also give new perspectives and insider information from others in the industry attending the class who bring advice, insight, and experience to group discussions. Courses are taught by seasoned wedding and event professionals. February 10 - April 2 (Cumming) Tuesdays & Thursdays, 6:30-9:00 PM, $1295 March 16 - May 6 (Gainesville) Mondays & Wednesdays, 6:30-9:00 PM, $1295 Certification Training For Food Service Workers Georgia requires at least one food service manager on staff who has successfully completed a food safety training program and passed an ANSI-CFP exam. For all new establishments, there is a 90-day grace period to comply with the mandatory manager certification. During this 90-day period, the manager or person in charge must demonstrate food safety knowledge. ServSafe Certification is effective for 5 years. February 9 (Gainesville) Monday, 8:00 AM - 4:00 PM, $149 Exam Only: 2:00-4:00 PM, $80 February 16 (Cumming) Monday, 8:00 AM - 4:00 PM, $149 Exam Only: 2:00-4:00 PM, $80 March 9 (Gainesville) Monday, 8:00 AM - 4:00 PM, $149 Exam Only: 2:00-4:00 PM, $80 March 16, (Dahlonega) Monday, 8:00 AM - 4:00 PM, $149 Exam Only: 2:00-4:00 PM, $80 Private Detective Training February 3 - April 2 (Gainesville) Tuesdays & Thursdays, 6:00-10:00 PM $695 (plus $30 manual fee) Armed Private Security Officer Training (must be 21) February 7 - March 7 (Gainesville) Saturdays, 8:00 AM - 5:00 PM, $395 Unarmed Private Security Officer Training February 7 - February 21 (Gainesville) Saturdays, 8:00 AM - 5:00 PM, $299 Real Estate Salesperson s Pre-Licensing January 12 - March 9, skip 1/19 (Gainesville) Mondays & Wednesdays, 9:00-4:00 PM $425 (plus books) January 13 - April 2 (Gainesville) Tuesdays & Thursdays, 6:00-10:00 PM $425 (plus books) Online Real Estate Courses Pre-Licensing, Post-Licensing, Appraiser, Broker, Home Inspection, and Continuing Education for license renewal are also available at SHRM Essentials of Human Resources January 26 - February 23 (Gainesville) Mondays, 5:30-8:30 PM, $499 (includes SHRM materials) SHRM Human Resources Management Certificate SHRM-CP and SHRM-SCP Exam prep (for experienced HR professionals) February 3 - April 28 (Gainesville) Tuesdays, 5:30-8:30 pm, $1299 (includes SHRM materials) 10 Winter

13 COMPUTER MICROSOFT ADOBE EXCEL MS Excel, Part 1 January 23 (Gainesville) Friday, 9:00 AM - 4:00 PM, $119 February 25 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $119 March 11 (Cumming) Wednesday, 9:00 AM - 4:00 PM, $119 April 3 (Gainesville) Friday, 9:00 AM - 4:00 PM, $119 MS Excel, Part 2 January 28 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $119 March 4 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $119 MS Excel, Part 3 February 4 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $119 March 20 (Gainesville) Friday, 9:00 AM - 4:00 PM, $119 WORD Basic MS Word February 20 (Gainesville) Friday, 9:00 AM - 4:00 PM, $119 February 25 (Cumming) Wednesday, 9:00 AM - 4:00 PM, $119 Intermediate MS Word February 27 (Gainesville) Friday, 9:00 AM - 4:00 PM, $119 POWERPOINT MS PowerPoint January 30 (Gainesville) Friday, 9:00 AM - 4:00 PM, $119 March 25 (Cumming) Wednesday, 9:00 AM - 4:00 PM, $119 PUBLISHER MS Publisher February 6 (Gainesville) Friday, 9:00 AM - 4:00 PM, $119 WINDOWS MS Windows 7 February 2 (Gainesville) Monday, 9:00 AM - 4:00 PM, $99 Understanding Windows 8 February 11 (Cumming) Wednesday, 9:00 AM - 1:00 PM, $79 Adobe Photoshop Elements, Part 1 January 22 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $119 March 24 (Gainesville) Tuesday, 9:00 AM - 4:00 PM, $119 Adobe Photoshop CS6, Part 1 February 5 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $119 Adobe Photoshop Elements, Part 2 February 19 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $119 April 2 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $119 Adobe Photoshop CS6, Part 2 March 12 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $119 INTUIT QUICKBOOKS Basic QuickBooks I January 26 (Gainesville) Monday, 9:00 AM - 4:00 PM, $129 February 23 (Gainesville) Monday, 9:00 AM - 4:00 PM, $129 Basic QuickBooks II February 13 (Gainesville) Friday, 9:00 AM - 4:00 PM, $129 March 18 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $129 Winter

14 COMPUTER Improve Your Productivity and Search Online Like the Pros Have you ever thought about the large amounts of time you spend working and wonder why you didn t accomplish more? Does time seem to slip away, leaving you feeling like you ll never get caught up with all the work you have? Do you wish you could relax at the end of the day, instead of feeling like you failed to get everything done that you wanted to? In this module you will learn how to overcome common obstacles that keep people from reaching their goals. This is a feature packed class about Personal Productivity so basic PC, Internet and Windows skills are necessary. January 28 (Cumming) Wednesday, 9:00 AM - 1:00 PM, $79 (Very) Basic PC Skills If you have never used a computer before then this very basic and friendly hands-on introductory course is the one you should take before any others. You will have time to practice the skills necessary to operate a computer using the keyboard and mouse. You will use WordPad for basic word processing and Internet Explorer to surf the Internet. There will be an overview discussion about and, if there is time, you will send using Google Mail. Only fundamentals are stressed in this introductory module and no prior knowledge of a PC is required. February 9 (Gainesville) Monday, 9:00 AM - 4:00 PM, $99 Facebook for Beginners Facebook is a useful tool for more than just uploading pictures and following people you know. Facebook for Beginners, is an introduction to this dynamic social networking platform. This is an introductory class and you don t need a Facebook account to attend. But if you have an account, please bring your user name and password. Course Outline: Introduction - What is Facebook? Setting Up Your Facebook Profile Getting Started with Facebook Understanding Facebook Privacy Basic Privacy Settings Ads and Additional Privacy Settings Creating Your Profile Using Facebook Finding Friends Sharing and Your Timeline Understanding Your News Feed Uploading Pictures and Videos Chat and Video Calling Messages Groups Facebook for Mobile Devices January 28 (Cumming) Wednesday, 9:30 AM - 12:30 PM, $35 February 25 (Dahlonega) Wednesday, 9:30 AM - 12:30 PM, $35 Basic Internet & This very basic module introduces you to the tools and skills needed to go online and surf the internet safely and effectively. Using Internet Explorer, you will learn how to access various sites to get news, to shop and bank, and check the weather. Learn to use search tools to tap into the vast resources of the information highway and connect with computers all over the world. You will learn basic tools using Gmail to send, receive, reply, forward and print . You will receive your own Gmail account that you can continue to use on any computer after the class. Basic PC and Windows skills are required. March 6 (Gainesville) Friday, 9:00 AM - 4:00 PM, $99 Follow Us! 12 Winter

15 COMPUTER Touch Typing (Keyboarding) Touch typing is the process of accurately using a keyboard without needing to look at the keys. It allows you to type quickly and without errors. This class will include all of the proper techniques for learning to touch type. Touch typing makes all of the activities that require keyboard input easier and faster for you to do with fewer errors. You will learn the correct finger locations for using the standard keyboard. If you have never typed before or if you are a hunt and peck champion, this class is for you! February 18 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $99 What is The Cloud? Storing Your Files Online What is The Cloud? If you have trouble answering this question, you re not alone. In this course, we ll explore how the cloud works, what drives its incredible growth, and how you can use cloud services. And don t worry if you re not tech-savvy, we will relate the cloud to things you encounter every day, using practical, non-technical language. Social networking has also played an incredibly important role in the growth of the cloud. We ll examine how Facebook and Twitter contribute to the cloud. You ll gain an understanding of how mobile devices and major mobile devices like Apple, Android, and Windows continue to shape the cloud. This is a feature packed class about The Cloud so basic PC, Internet and Windows skills are necessary. Previous cloud related experience is not required. January 14 (Cumming) Wednesday, 9:00 AM - 1:00 PM, $79 Developing a Personal or Commercial Website This course provides a hands on approach to creating a personal or commercial website without having to learn programming code or HTML. Whether you wish to create a personal or business advertising site, or sell online, this course will walk you through the best practices of site building and teach you how to get found. By the end of the seminar, you will have an online presence that you can then build upon at your own pace. No previous web page experience is necessary, however, basic PC and Windows skills are required. February 11 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $119 April 1 (Gainesville) Wednesday, 9:00 AM - 4:00 PM, $119 ipad and iphone for Everyday Use In the 21st century, it is crucial to stay up-to-date with devices and tools that could save you a lot of time and stress when getting work done. In this class, those looking to understand more about the Apple ipad Tablet and Apple iphone should definitely sign up for this fun, fast-paced class. We will discuss the primary use for the ipad and iphone compared to traditional computers and phones, specifications to look at when purchasing one, and many productivity applications. February 12 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $119 March 26 (Gainesville) Thursday, 9:00 AM - 4:00 PM, $119

16 RECREATION/SAFETY Swim Lessons (Ages 3 & up) Come and enjoy the University of North Georgia Gainesville campus INDOOR pool. We are able to offer year-round swim lessons in an environment with a consistent temperature and where weather is rarely a problem! Keep your skills fresh and improve your swimming ability all year round. Our swimming lessons are based on the American Red Cross Learn to Swim program. Students will be grouped according to skill level, and experience. Our low teacher/student ratio of 1:3 will ensure lots of individualized attention for each child. Lessons will be geared toward progression in the following levels: Level 1 Introduction to Water Skills Level 2 Fundamental Aquatic Skills Level 3 Stroke Development Level 4 Stroke Improvement Level 5 Stroke Refinement Level 6 Swimming & Skill Proficiency Parents should keep in mind that children vary as to levels of progression and that any accomplishment should be recognized with enthusiasm. Certificates of Achievement will be given on the last day of class. A signed Liability Waiver is REQUIRED for participation. Child MUST be potty-trained! Fee: $75 January 6 - February 24, Tuesdays (Gainesville) Choose from these available class times: 4:00-4:50 pm, 5:00-5:50 pm, or 6:00-6:50 pm March 17 - May 12 (skip 4/7), Tuesdays (Gainesville) Choose from these available class times: 4:00-4:50 pm, 5:00-5:50 pm, or 6:00-6:50 pm, or 7:00-7:50pm Junior Tennis Lessons UNG Delivering Fun and Fitness No experience necessary! Get Game! The junior tennis program on Saturday mornings allows kids the opportunity to learn the tennis basics in a fun, game-like setting. Players will learn new and enhance their tennis skills, be placed on a team, meet new friends and have a great time. Please bring one can of unopened tennis balls to the first class. February 21 - March 14, Saturdays (Gainesville) Grades K - 2: 11:00 AM - 12:00 PM Grades 3-5: 10:00 AM - 11:00 AM March 28 - April 18, Saturdays (Gainesville) Grades K - 2: 11:00 AM - 12:00 PM Grades 3-5: 10:00 AM - 11:00 AM Fee: $49 (1st time participants); $39 (past participants) *First time participants will receive tennis racquet and sports bag. Water Aerobics January 5 - February 13, skip 1/19 (Dahlonega) Mon-Wed-Fri, 10:00-11:00 AM, $85 January 5 - March 4, skip 1/19 (Gainesville) Mondays & Wednesdays, 5:15-6:15 PM, $79 Mondays & Wednesdays, 6:30-7:30 PM, $79 January 10 - February 28 (Gainesville) Saturdays, 8:30-9:30 AM, $39 February 23 - April 3 (Dahlonega) Mon-Wed-Fri, 10:00-11:00 AM, $90 March 14 - May 16 (Gainesville) Saturdays, 8:30-9:30 AM, $49 March 16 - May 13 (Gainesville) Mondays & Wednesdays, 5:15-6:15 PM, $85 Mondays & Wednesdays, 6:30-7:30 PM, $85 Yoga January 8 - February 12 (Gainesville) Thursdays, 6:00-7:00 PM, $59 February 26 - April 2 (Gainesville) Thursdays, 6:00-7:00 PM, $59 Belly Dance Fitness January 6 - February 10 (Gainesville) Tuesdays, 6:00-7:00 PM, $69 February 24 - March 31 (Gainesville) Tuesdays, 6:00-7:00 PM, $69 Karate - Beginner & Advanced January 6 - March 10 (Gainesville) Tuesdays, 4:00-5:00 PM, $79 January 8 - March 12 (Dahlonega) Thursdays, 6:00-7:00 PM, $79 March 24 - May 26 (Gainesville) Tuesdays, 4:00-5:00 PM, $79 March 26 - May 28 (Dahlonega) Thursdays, 6:00-7:00 PM, $79 Ballroom Dance February 14 - March 21 (Dahlonega) Saturdays, 9:30-11:00 AM, $ Winter

17 RECREATION/SAFETY Clogging for Beginners April 6 - May 11 (Dahlonega) Mondays, 6:00-7:30 PM, $69 Ballet January 8 - February 12 (Gainesville) Ages 6-12: Thursdays, 4:00-5:00 PM, $69 Ages 13 to Adult: Thursdays, 5:00-6:00 PM, $69 February 26 - April 2 (Gainesville) Ages 6-12: Thursdays, 4:00-5:00 PM, $69 Ages 13 to Adult: Thursdays, 5:00-6:00 PM, $69 CPR & First Aid February 17, (Cumming) Tuesday, 9:00 AM - 3:00 PM, $75 March 14, (Gainesville) Saturday, 9:00 AM - 3:00 PM, $75 Driver s Education - Gainesville This course is approved by the Georgia Department of Driver Services to satisfy Joshua s Law requirements! January Session January 23, 24, 25 & January 30, 31, and February 1 Fri, 5:30-8:30 PM; Sat, 9:00 AM - 5:00 PM; Sun, 1:30-5:30 PM Fee: $365 (30 hours classroom plus 6 hours of 1-on-1 driving) February Session February 27, 28, March 1 & March 6, 7, 8 Fri, 5:30-8:30 PM; Sat, 9:00 am - 5:00 PM; Sun, 1:30-5:30 PM Fee: $365 (30 hours classroom plus 6 hours of 1-on-1 driving) April Session (Spring Break) April 6-10 Monday - Friday, 8:00 AM - 2:30 PM Fee: $365 (30 hours classroom plus 6 hours of 1-on-1 driving) Driving Dates arranged with instructor. Vehicle is provided! (30 classroom hours & 6 hours driving) Basic Handgun Safety & Training Course (Minimum age is 21) The class will begin with ten safety rules and the instructor will go over and explain each of them to the class, followed up by questions. Next, the laws about where and when you can carry and when you can and cannot use your weapon will be covered. After this, the instructor will go over the basic steps of using your firearm correctly and do some practical demonstrations with students in the class and answer any more questions. This classroom portion will take approximately three hours. We will take a break and meet at Cedar Creek Pistol indoor gun range at 4042 Chamblee Rd. Oakwood Ga When you arrive we will go over all range rules to the live fire exercise where the instructor will teach proper sight alignment, trigger pull, stance, breathing, grip. The range will have three lanes reserved for the class to use. For the Range Portion following the classroom safety class: We will be using Cedar Creek Range in Oakwood for our live fire exercises. Cost for the Range is $10.00 per person, they also sell targets for $1 each. Handguns can also be rented at the range and they also sell ammo. Prices vary on ammunition. If you would like you can bring your own gun and ammo to the RANGE ONLY. (You must leave these locked in your vehicle while on the college campus) Dates offered: January 24, Saturday, 9:00 am - 5:00 pm (Gainesville) March 21, Saturday, 9:00 am - 5:00 pm (Gainesville) Fee: $99 (+supplies and range fee); $89 (for a 2nd person) Behind-the-Wheel Driving Lessons (car provided) Dates & times arranged for 2-hour sessions, Fee: $99 Driver s Education (Six-hour Driving Package) Have you completed your 30 hours of Driver s Education instruction online or through another approved program but still need actual behind-the-wheel driving instruction to complete your certificate? You may now sign up for 6-hours of one-onone driving instruction with the University of North Georgia to satisfy State requirements and complete your Driving Certificate. Dates & times arranged with Driving Instructor (car provided). Fee: $295 Defensive Driving - Gainesville This course is for INSURANCE DISCOUNT ONLY! January 24, Saturday, 8:00 AM - 3:00 PM, Fee: $49 March 7, Saturday, 8:00 AM - 3:00 PM, Fee: $49 Winter

18 ART & MUSIC Calligraphy January 8 - January 22 (Gainesville) Thursdays, 10:00 AM - 12:00 PM, $60 plus supply fee of $15 Thursdays, March 5 - March 19 (Gainesville) 6:00-8:00 PM, $60 plus supply fee of $15 Introduction to Watercolor March 30 - April 27 (Gainesville) Mondays, 6:00-8:00 PM, $59 plus supplies Oil Painting January 22 - February 26 (Gainesville) Thursdays, 6:00-8:30 PM, $75 plus supplies March 5 - April 9 (Gainesville) Thursdays, 6:00-8:30 PM, $75 plus supplies Pottery January 13 - February 17 (Gainesville) Tuesdays, 6:00-9:00 PM, $159 (includes clay) March 24 - April 28 (Gainesville) Tuesdays, 6:00-9:00 PM, $159 (includes clay) Raku Pottery Workshop March 28 (Gainesville) Saturday, 9:00 AM - 3:00 PM, $69 Join us for an afternoon of smoke and fire as we explore the raku firing process. This workshop will explore various raku firing techniques and raku glazes. Participants must have their own bisque pieces for glazing and firing. Glaze will be furnished for the bisque pottery. Pre-glazed work will be okay as long as the glaze is a low fire cone six glaze. Learn to Knit or Crochet January 21 - February 18 (Gainesville) Wednesdays, 10:00 AM - 12:00 PM, $75 plus supplies March 4 - April 1 (Gainesville) Wednesdays, 10:00 AM - 12:00 PM, $75 plus supplies Ribbon Bow Making March 5 (Dahlonega) Thursday, 6:00-8:00 PM, $29 Soap Making 101 March 7 (Dahlonega) Saturday, 10:00 AM - 12:00 PM, $29 plus $25 supply fee Balms, Butters, and Scrubs You will make a solid lotion balm, skin softening body butter and a body scrub. March 21 (Dahlonega) Saturday, 10:00 AM - 12:00 PM, $29 plus $25 supply fee Deco Mesh Wreaths March 26 (Dahlonega) Thursday, 6:00-9:00 PM, $49 Instant Piano for Hopelessly Busy People If you yearn to experience the joy of playing piano, but you don t want years of weekly lessons, this short course is for you. In just a few hours you can learn enough secrets of the trade to make piano playing a part of your life. How is it done? Typical piano lessons teach you note reading, but piano professionals use chords. You will learn all the chords needed to play any pop song in this one session: any song, any style, any key. And you ll get a healthy dose of insider secrets. If you already know your way around a keyboard a little, you know enough to enroll in this workshop. Monday, January 12 (Gainesville) Monday, 6:30-9:30 PM, $65 (includes book & CD) March 16 (Gainesville) Monday, 6:30-9:30 PM, $65 (includes book & CD) Class Piano This class is geared to build piano abilities, refresh abilities, and help learn for the first time at the piano. We enjoy the piano while developing skills in basic reading, simple improvisation, group performance, etc. Historical, theoretical, and compositional, aspects of music will also be explored. Instruction will be in a group setting on full-sized, weighted keyboards. All levels accepted. February 4 - February 25 (Gainesville) Ages 6-14: Wednesdays, 6:00-6:50 PM, $55 Ages 14 to Adult: Wednesdays, 7:00-7:50 PM, $55 March 4 - March 25 (Gainesville) Ages 6-14: Wednesdays, 6:00-6:50 PM, $55 Ages 14 to Adult: Wednesdays, 7:00-7:50 PM, $55 16 Winter

19 GENERAL INTEREST Independently Publishing Your Book February 9 - February 23 (Gainesville Campus) Mondays, 7:30-9:30 PM, $129 Lunch & Learn - Intro to Native American Tribes Bring a sack lunch and join us for this intro to the history of Native Americans. January 27 (Dahlonega) Tuesday, 11:30 AM - 1:00 PM, $15 January 28 (Cumming) Wednesday, 11:30 AM - 1:00 PM, $15 January 29 (Gainesville) Thursday, 11:30 AM - 1:00 PM, $15 Georgia & The First Americans - A Background of Native American Tribes February 24 - March 17 (Dahlonega) Tuesdays, 6:00-8:00 PM, $119 February 25 - March 18 (Cumming) Wednesdays, 6:00-8:00 PM, $119 February 26 - March 19 (Gainesville) Thursdays, 6:00-8:00 PM, $119 Georgia & The First Americans - Contact & Conflict, The European Invasion March 31 - April 21 (Dahlonega) Tuesdays, 6:00-8:00 PM, $119 April 1 - April 22 (Cumming) Wednesdays, 6:00-8:00 PM, $119 April 2 - April 23 (Gainesville) Thursdays, 6:00-8:00 PM, $119 Lunch & Learn - Puppy Love: How to Prepare Pet Treats Bring your lunch and enjoy this interactive class! You will prepare Valentine s Day treats for your favorite pets. Dr. Carol Falck will teach you how to create sweet treats that your dogs & cats will love! Wear casual clothing and be prepared to get a little messy. Take home your creations for your pets to enjoy. February 7 (Dahlonega) Saturday, 11:00 AM - 1:30 PM, $30 plus $10 supply fee Pet First Aid Do you know what to do if you have a pet emergency? Would you like to be better prepared? Dr. Carol Falck, local veterinarian, will talk about pet emergencies, including allergic reactions, gastrointestinal upset, insect bites & stings and wounds and what you should do at home for these emergencies. You will also learn how to create a pet first aid kit. March 24 (Dahlonega) Tuesday, 6:00-7:30 PM, $25 Pet Nutrition 101 Are you confused by the array of the pet food options? Concerned about recent food & treat recalls? Dr. Carol Falck will discuss pet nutrition and answer your pet food questions so that you will have more confidence in choosing healthy options for your four-legged companions. Bring pet food and treat packages for discussion and comparison. April 21 (Dahlonega) Tuesday, 6:00-7:30 PM, $25 LANGUAGE (Gainesville Campus) Conversational English January 6 - February 12 Tuesdays & Thursdays, 6:00-7:30 PM, $85 February 17 - March 26 Tuesdays & Thursdays, 6:00-7:30 PM, $85 American Sign Language I February 2 - March 23 Mondays, 6:00-8:00 PM, $95 American Sign Language II February 3 - March 24 Tuesdays, 6:00-8:00 PM, $95 Basic Communicative Spanish I February 16 - March 23 Mondays, 6:30-8:30 PM, $75 Basic Communicative Spanish II February 17 - March 24 Tuesdays, 6:30-8:30 PM, $75 Winter

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