Human Resource Management Courses

Human Resource Management Courses SPRING 2004 Professional HR Management Certification Prep Program A SHRM Learning System Course Legislative and Case Law Update in Employment Law Essentials of HR Management Certificate Program ASQ s Foundation in Quality Learning Series - Quality 101

Why should you choose NIU Outreach for human resource education and professional development? Cutting-Edge Programs NIU Outreach is your one-stop shop for noncredit HR Education programs. Our cutting-edge programs provide excellent opportunities for HR professionals at all levels of experience and areas of expertise to keep you informed of changes within the profession. Proven Track Record NIU Outreach HR Education programs overall pass rates on the Human Resources Certification Institute (HRCI) national exam are consistently above the national average. SHRM Affiliation-World s Largest HR Management Association NIU Outreach HR Education partners with the Society for Human Resource Management (SHRM ) to offer Essentials of HR Management and PHR/SPHR Certification Prep Programs. Excellent Educational Opportunities SHRM s Essentials of HR Management Certificate Program is a must for anyone managing people! Knowing the essentials can keep you and your company out of trouble, make you a better manager, improve workplace morale, help with performance management and protect your company from needless litigation. PHR/SPHR Certification Prep Programs, also offered in cooperation with SHRM, prepare professional and senior professional HR staff to pass the national certification exam. ASQ's Foundations in Quality Learning Series - Quality 101 is ideal for individuals supporting key areas in quality management. This course helps individuals and organizations build a foundation for excellence by addressing both the philosophical and application essentials of management. Legislative and Case Law Update in Employment Law is a must for anyone in an HR or management role. These half-day sessions are designed to provide you with the most current information on employment law and help your organization avoid costly litigation. You will learn about recent case law decisions, new and pending legislation, compliance issues and proactive ideas for addressing the needs of your employees. Customized training programs are available to meet your needs. N O R T H E R N I L L I N O I S U N I V E R S I T Y

Dynamic Annual Seminar The HR Summit is a dynamic, two-day conference for advanced HR professionals. The 2004 event is tentatively scheduled for October 14-15 at NIU Naperville. It s a great way to learn from national and regional experts and earn recertification credits. Convenient Locations Courses are offered at convenient northern Illinois locations, including NIU Outreach Centers at Hoffman Estates, Naperville and Rockford, and in downtown Chicago. Accessible online program information Complete details about NIU Outreach noncredit HR education programs and registration information are continuously updated and available on the web at www.outreach.niu.edu. We listen to your needs Continuous improvement underlies all NIU Outreach programs and services. We want to help you grow and be more successful in your chosen profession. NIU Outreach Human Resources Education welcomes your suggestions for new course ideas and training topics. Please call (815) 753-2406 or toll-free 1-866-885-1239, or e-mail dmann@niu.edu with your ideas. O U T R E A C H H U M A N R E S O U R C E S E D U C A T I O N

Professional HR Management Certification Prep Program A SHRM Learning System Course Event # 6765 In cooperation with Program Highlights The SHRM Learning System Course is designed to provide you with an overview of key areas in human resource management. Materials include six modules that correspond to the six functional areas, responsibilities and associated knowledge defined by the Human Resource Certification Institute (HRCI). The program is offered in cooperation with the Society for Human Resource Management (SHRM ) as study material for the Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification examinations administered by HRCI. Besides being a powerful tool to assist you in preparing for the PHR or SPHR certification exams, the SHRM Learning System Course also provides professional development for you and your HR department. The course provides a solid foundation for managing the HR challenges you face in today's demanding work environment: it supplies a current reference of HR practices, broadens the perspective of functional specialists, and strengthens individual competencies and productivity. Who Should Attend? The course is specifically designed for managers and staff with experience in general management or human resource management, including: HR practitioners seeking professional development to enhance or advance their career Experienced managers who are new to the human resource field Mid-level managers pursuing a career change or promotion HR professionals planning to take the PHR or SPHR certification exams HR professionals pursuing a broad overview of human resource management HR specialists desiring a broader understanding of human resource management PHR-level professionals seeking to upgrade their certification to SPHR Course Location, Dates, Times Event # 6765 NIU Rockford 8500 E. State St. Rockford, IL 6:00-9:00 p.m. Mondays February 9 - May 10 Chicago-Harris Bank 111 W. Monroe Chicago, IL 5:30-8:30 p.m. Tuesdays February 10 - May 4 NIU Hoffman Estates 5555 Trillium Blvd. Hoffman Estates, IL 6:00-9:00 p.m. Wednesdays February 11 - May 12 NIU Naperville 1120 E. Diehl Rd. Naperville, IL 6:00-9:00 p.m. Thursdays February 12 - May 13 Program Benefits Periodic updates via the Internet: The SHRM Learning System is a living document. After you purchase the system, you will gain access to a SHRM Learning System Web site designed to provide quarterly updates about any significant changes in legislation or HR policies. Career advancement: This course is strategic in nature, preparing HR professionals for career advancement opportunities. The course features open, interactive forums and real-world case studies to effectively outfit you with the knowledge you need to remain competitive in the HR field. Cost-effective learning: Participants minimize travel expenses for professional development. Practitioner-focused and competency-based: The curriculum is designed by subject matter experts and includes application exercises that develop specific competencies and decision-making skills. The course provides opportunities for HR professionals to network, share real-world experiences, and apply what they learn to the workplace. CEUs: Each participant will receive 3.6 CEUs from SHRM and NIU upon successful completion of the course. N O R T H E R N I L L I N O I S U N I V E R S I T Y

Course Fees Course fees include all materials and supplemental study aids. SHRM Member: $895. Non-member: $945. Program Topics Module One: Strategic Management Module Two: Workforce Planning and Employment Module Three: Human Resource Development Module Four: Compensation and Benefits Module Five: Employee and Labor Relations Module Six: Occupational Health, Safety and Security Certification Information To earn either the PHR or SPHR certification, candidates must have at least two (2) years of exempt-level experience in the HR field. The next test window is May 1 - June 30. As of May 2004, all certification exams will be administered via computer-based testing at 250 sites. For questions regarding the PHR or SPHR exams, please visit www.hrci.org, call HRCI at 1-866-898-HRCI, or e-mail hrci@hrci.org. There is no single course of study that guarantees success on the HRCI examinations, but thousands of individuals have used the SHRM Learning System. Course content reflects the general body of knowledge tested by the Human Resource Certification Institute. This course of study in no way guarantees or assures success on the HRCI exam. Students must use the most recent edition of the SHRM Learning System for this course and may not use outdated materials. NIU Instructors A team of practicing professionals with expertise in their area of instruction leads each NIU course. All instructors have attained the SPHR Certification or are legal experts in the HR arena. Our team approach provides students with the opportunity to be exposed to a broad range of experience and expertise. Course Materials All students receive the complete SHRM Learning System including CD-ROM study aids. The learning software offers features to help increase performance on the certification exams. Features include pre and post tests, module-specific tests, application questions, glossary, e-flashcards and reporting features. Cancellation Policy Cancellations received at least 15 working days before class starts will receive a refund less a $50 processing fee. Cancellations received 3-14 working days before class starts will receive a refund, less a $125 processing fee. Cancellations received within 2 working days of class will receive no refund. Transfer Policy A $50 transfer fee shall apply to any student transfers within the same program and initiated 8-14 working days before class starts unless initiated by NIU. Transfer requests received 1-7 working days before class starts will be subject to a $100 transfer fee. Transfer requests after class starts and prior to the 5th week of class are subject to a $250 transfer fee. Transfer requests after the 5th week of class are subject to a $375 transfer fee. All cancellation and transfer requests must be submitted in writing. Requests may be faxed to (815) 753-6900, attention Donna Mann, e-mailed to dmann@niu.edu, or mailed to NIU Outreach, Noncredit Registration Office, DeKalb, IL 60115. All payments must be received in full prior to the start of class. No Shows will be billed. NIU Outreach HR Education reserves the right to substitute instructors, change the day a program meets, or cancel programs due to insufficient enrollment or unforeseen events. O U T R E A C H H U M A N R E S O U R C E S E D U C A T I O N

Employment Law: Legislative and Case Law Update Event # 6775 Program Highlights This seminar is designed to update HR professionals and management on the hot topics of employment law. Illinois employers need to be alert to a number of new laws affecting the employment relationship, including the Equal Pay Act, Whistleblower Act, the Victims Economic Security and Safety Act (VESSA) and many more. In addition, the courts have recently interpreted and given guidelines to employers on the Americans with Disabilities Act, the Family and Medical Leave Act, and other laws. Who Should Attend? Anyone in HR or management. Program Benefits Save big dollars by being proactive. The information may save your company thousands, maybe even millions of dollars in litigation costs. Legal experts to answer your questions at an affordable price three hours at less than half the cost of the usual 1-hour legal consultation time. Earn HRCI recertification credits. Seminar Presenters A team of attorneys from the prestigious law firm of Wessels and Pautch will present this seminar. Attorneys Jeff Risch, Anthony Caruso, and Laura Newman, specialists in labor and employment law will be the featured speakers. Anthony Caruso Anthony J. Caruso, Jr. has practiced as a trial attorney since 1975. While associated with major Chicago law firms, he represented employers before the Illinois Industrial Commission, circuit and appellate courts and the Illinois Supreme Court. Mr. Caruso is noted for his aggressive advocacy on behalf of employers with regard to workers compensation, occupational diseases and employer liability concerns. Well versed in analyzing the effects of changing federal and state legislation on workers compensation, Mr. Caruso is insightful at identifying needed reforms. This ability has led him to become active in workers compensation reform committees. A frequent guest lecturer and widely published author, Mr. Caruso has been a keynote speaker at regional and national levels for claims associations, management groups and the insurance industry. His expertise includes compensability of workers compensation claims, evaluating medical and permanent disability, preventing workers compensation fraud and the impact of the Americans with Disabilities Act. Mr. Caruso received his Juris Doctor degree from the University of Tennessee College of Law in 1974. While a law student, he served as a hearing officer for the student disciplinary board and represented indigent clients in court through the school s legal clinic. Mr. Caruso graduated from Central Missouri State University with a bachelor of science in business administration. Mr. Caruso is a member of the bar in Illinois. He also is a member of the Workers Compensation Lawyers Association, the Chicago Bar Association and the Industrial Commission Committee. N O R T H E R N I L L I N O I S U N I V E R S I T Y

Laura M. Newman has extensive experience in both the public and private sectors counseling management how to prevent and deal with tough labor and employment issues, both as an attorney and a human resources executive. Most recently, Ms. Newman served as Director of Labor and Employee Relations for the University of Toledo in Ohio. Prior to that position, she was an attorney with Wessels & Pautsch at its St. Charles, Illinois office and is now returning to that position. Laura Newman Ms. Newman received her Juris Doctor degree from Chicago-Kent College of Law. She was honored as a Kent Legal Scholar and was a member of the Chicago-Kent Moot Court Honor Society. Ms. Newman was awarded a bachelor of science degree in marketing with high honors from the University of Illinois. As an attorney licensed to practice in Illinois and admitted to the Illinois bar in 1995, Ms. Newman represents management before the state and federal Departments of Labor, the National Labor Relations Board, the EEOC, the Illinois Department of Human Rights and Illinois Human Rights Commission, as well as state and federal courts. Ms. Newman also represents public and private employers in all aspects of labor relations, including organizing campaigns, collective bargaining, contract and grievance administration and arbitration. Ms. Newman specializes in presenting effective in-house training of all types to employers, managers, and employees aimed at preventing future litigation. She is a member of the Illinois State Bar Association. Jeffrey A. Risch received his Juris Doctor degree with Highest Honors from the University of Tulsa. In addition to the many academic awards and accolades earned, Mr. Risch served on the editorial board for the Tulsa Law Journal and was also honored with CALI Excellence for the Future Awards in "Advocacy," "Legal Reasoning & Writing" and "Philosophy of Law." Mr. Risch holds a bachelor of science degree from Illinois State University. Jeff Risch Prior to joining Wessels & Pautsch, Mr. Risch obtained substantial experience in employment law and traditional labor law as Director of Legal Affairs for a leading industrial equipment distributor and service provider with multiple locations throughout the Midwest. Upon graduation from law school, Mr. Risch gained extensive courtroom experience in representing the interests of employers and professional service providers as a litigation associate for a prominent Tulsa, Oklahoma law firm. Mr. Risch is licensed to practice law before the state courts of Illinois and Oklahoma. He is also admitted to practice before the Federal District courts throughout Oklahoma as well as the U.S. District Court for the Northern District of Illinois. Course Location, Dates, Times Event # 6775 NIU Naperville 1120 E. Diehl Rd. Naperville, IL 8:30 a.m. - 11:30 a.m. March 4 Cost $125 per participant Cancellation Policy Cancellations received at 5 working days prior to class start - Refund less a $50 processing fee. Cancellations within 5 working days prior to class start No refund. Substitutions are encouraged and recommended without penalty. All cancellation requests must be in writing. Requests may be faxed to (815) 753-2900, attention Donna Mann, e-mailed to dmann@niu.edu or mailed to NIU Outreach, Non credit Registration Office, DeKalb, IL 60115. All payments must be received before class starts. No Shows will be billed. NIU Outreach HR Education reserves the right to substitute instructors, modify, or cancel programs due to insufficient enrollment or unforeseen events. Mr. Risch is a member of the Illinois and Oklahoma bar associations. He is also a member of the Valley Industrial Human Resource Association and the Human Resource Association of Greater Oak Brook. O U T R E A C H H U M A N R E S O U R C E S E D U C A T I O N

SHRM s Essentials of HR Management Certificate Program Event # 6774 Course Location, Dates, Times Event # 6774 NIU Hoffman Estates 5555 Trillium Blvd. Hoffman Estates, IL 8:30 a.m. - 4:30 p.m. April 20-21 In cooperation with Program Highlights Designed for employees with management responsibilities, this is the perfect course for managers who need to know basic HR concepts BEFORE disciplinary action is required and HR has to get involved. Essentials of HRM is also for those who have reached the end of their career ladder with their present company and want an overview of areas outside their current specialty, or for newcomers who want an overview of the whole field. Essentials of HRM is not for the seasoned HR professional (unless you're looking for a general, broad-stroke update) but is a must for anyone managing people. Knowing the essentials can keep you and your company out of trouble, make you a better manager, improve workplace morale, help with performance management and protect your company from needless litigation. Who Should Attend? Essentials of HRM is designed for employees with management responsibilities, including entry-level HR professionals, division/departmental supervisors with responsibility for interviewing and training employees, individuals seeking a career in HR, team leaders with supervisory accountabilities, individuals seeking higher management positions, staffing specialists, benefit coordinators, HR administrators, recruiters, and payroll assistants. Program Benefits Offers professional development for divisional or departmental supervisors to ensure HR compliance and avoid costly lawsuits. Action-oriented curriculum: This course is designed to develop competencies and decision-making skills, and provide knowledge HR professionals can apply to real-world experiences. CEUs: Participants will receive 1.5 CEUs of continuing education credit from both SHRM and NIU. Course Fees Course fees include all SHRM materials, lunch, breaks, and supplemental resources. Cost is $495 per person. Group discounts available for 4 or more registrants from same organization. Program Topics Module 1: Essentials of Human Resource Management (Roles, Responsibilities and HR Planning) Module 2: Employment Law in Your Workplace (Awareness and Compliance; Key Legislation related to HR) Module 3: Effective Recruitment and Selection Techniques (Staffing - Matching the job and the person) Module 4: Basics of Compensation (Key aspects of a total compensation package, process for developing pay structures and common types of pay increases) Module 5: Orienting and Training Your Employees (Orientation, training and development of adult learners, including how to determine if training is successful) Module 6: Ensuring Quality Performance (Performance management and appraisal processes, and steps to follow when disciplinary action is needed) Register Today! CALL TOLL-FREE 1-800-345-9472 N O R T H E R N I L L I N O I S U N I V E R S I T Y

Register Today! CALL TOLL-FREE 1-800-345-9472 NIU Instructor John Vicik will lead this two-day seminar. John has more than 20 years experience as a HR practitioner. He has instructed the PHR/SPHR Certification Prep courses for both NIU and DePaul University for more than five years. John holds many prestigious professional certifications, including SPHR, CCP, CEBS and MSHR. Cancellation Policy Cancellations received at least 15 working days before John Vicik class starts will receive a refund less a $50 processing fee. Cancellations within 3-14 working days before class starts will receive a refund less a $125 processing fee. Cancellations within 2 working days of class start will receive no refund. Substitutions are encouraged and recommended without penalty. Transfer Policy A $50 transfer fee shall apply to any student transfers within the same program and initiated at least 8 days before class starts unless initiated by NIU. Transfer requests received 1-7 working days before class starts will be subject to a $75 fee. Substitutions are allowed and encouraged without penalty. All cancellation and transfer requests must be in writing. Requests may be faxed to (815) 753-6900, attention Donna Mann, e-mailed to dmann@niu.edu or mailed to NIU Outreach, Noncredit Registration Office, DeKalb, IL 60115. All payments must be received before class starts. No shows will be billed. NIU Outreach HR Education reserves the right to substitute instructors, change the day a program meets, or cancel programs due to insufficient enrollment or unforeseen events. O U T R E A C H H U M A N R E S O U R C E S E D U C A T I O N

ASQ s Foundation in Quality Learning Series - Quality 101 Event # 6776 Course Location, Dates, Times Event # 6776 NIU Naperville 1120 E. Diehl Rd. Naperville, IL Registration: 8:00-8:30 a.m. Sessions: 8:30 a.m. - 4:30 p.m. May 13-14, 2004 Program Highlights ASQ s Quality 101 course is designed to meet individual and organizational needs for basic quality understanding and competency. The course covers six main topic areas: Quality Benefits The Evolution of Quality Total Quality Management Process Management Quality Tools Quality Deployment Quality 101 content parallels the body of knowledge for ASQ s Certified Quality Improvement Associate (CQIA) certification exam and assists in preparing individuals for the exam. This course satisfies Section 6.2 human resource requirements and provides documentation for the new ISO 9001:2000, TL9000, TS16949, and AS9000 standards that cover competence, awareness and training. Who Should Attend? This course is specifically designed for anyone who needs to understand and apply basic quality practices to their daily work activities and interactions, both internal and external. It is also intended for anyone preparing for ASQ s CQIA certification exam. Auditors, customer service teams, technicians, customer-supplier functions, entry-level quality practitioners, and non-quality practitioners are prime candidates for this course. Program Benefits Increased expertise in the practices and principles of quality. Participants earn HRCI recertification credits. Understand why quality is important to employees, the organization, and customers. Understand the concepts of total quality management and process improvement. Define 7 commonly used quality tools and understand how they are used in problem solving for quality control or improved quality. Learn how to implement total quality within your organization. In cooperation with Prepares participants to sit for ASQ s Certified Quality Improvement Associate Certification exam. NIU Instructor Terrence R. Bishop, Ph.D., SPHR, associate professor of management at NIU College of Business, will be the instructor for this seminar. Dr. Terrence Bishop Cancellation/Transfer Policy Cancellations received at least 15 working days before class starts will be subject to a refund less $50 processing fee. Cancellations received 3-14 working days before class starts will be subject to a refund less $100 processing fee. Cancellations received less than 2 working days before class starts will not receive a refund. Transfers within the same program and initiated at least 8 working days prior to class start will be subject to $50 transfer fee. Transfers within 1-7 working days prior to class start will be subject to a $75 fee. Substitutions are allowed and encouraged without penalty. No shows will be billed. All cancellations must be in writing. Notification may be faxed to (815) 753-6900, attention Donna Mann, e-mailed to dmann@niu.edu or mailed to NIU Outreach, Noncredit Registration Office, DeKalb, IL 60115. NIU Outreach HR Education reserves the right to substitute instructors, modify or cancel programs due to insufficient enrollments or unforeseen events. Course Fees Course fees include ASQ training materials including a software component, lunch and breaks. Cost is $495/participant. Group discounts are available for three or more people from the same organization. Register Today! CALL TOLL-FREE 1-800-345-9472 N O R T H E R N I L L I N O I S U N I V E R S I T Y

Human Resources Education Courses Registration Form Photocopy as needed for fax or mail registration. 4 easy ways to register: Mail to: NIU Outreach Credit and Noncredit Services Northern Illinois University DeKalb, IL 60115 Phone: (800) 345-9472 or (815) 753-7922 Fax: (815) 753-6900 Online: www.outreach.niu.edu/outreach/hr/hr_registration.htm Name Company/Agency Position Check the course(s) you wish to enroll in. Please select location preferences where indicated. Professional HR Management Certification Prep Program A SHRM Learning System Course, Event # 6765 Fee: SHRM Member: $895.00; Non-Member: $945.00 Please select location and dates: NIU Rockford, Feb. 9 - May 10 Chicago-Harris Bank, Feb. 10 - May 4 NIU Hoffman Estates, Feb. 11 - May 12 NIU Naperville, Feb. 12 - May 13 Company Address City/State/Zip Business Phone: Home Address City/State/Zip Business Fax: Employment Law: Legislative and Case Law Update Event # 6775 Fee: $125/person Location and date: NIU Naperville, March 4 Home Phone: E-mail Address Home Fax: Payment Method (must be received at time of registration.) Check enclosed with registration form (mail registration only): Make check payable to NIU. Charge my credit card (fax registration only) Please check one: Visa MasterCard Discover Account Number: Exp. date: Signature I agree to allow NIU to release my registration information to SHRM for the purposes of CEU certification. Signature SHRM s Essentials of HR Management Certificate Program Event # 6774 Fee: $495.00 (Group discount rates available) Location and dates: NIU Hoffman Estates, April 20-21 ASQ s Foundation in Quality Learning Series - Quality 101 Event # 6776 Fee: $495.00 (Group discount rates available) Location and dates: NIU Naperville, May 13-14 NIU Outreach Human Resource Education is part of NIU Outreach, a center for programs that anticipate and meet the needs of the northern Illinois region. By engaging our communities in joint action, NIU Outreach helps to identify critical problems and leverages resources to create solutions. For more information, please call toll-free (866) 885-1239, e-mail NIUOutreach@niu.edu or visit www.outreach.niu.edu. Northern Illinois University is an equal opportunity institution and does not discriminate on the basis of race, color, religion, sex, age, marital status, national origin, disability, or status as a disabled Vietnam-era veteran. The Constitution and Bylaws of Northern Illinois University afford equal treatment regardless of political views or affiliation, and sexual orientation. Printed by authority of the State of Illinois. 12/03 O U T R E A C H H U M A N R E S O U R C E S E D U C A T I O N

DeKalb, Illinois 60115-2860 NON-PROFIT ORG. U.S. POSTAGE PAID CAROL STREAM, IL PERMIT NO. 475 HR Professionals Enhance your career with professional development opportunities through NIU Outreach Human Resources Education! Cutting-edge programs for all experience levels SHRM -affiliated programs PHR/SPHR certification prep courses with proven pass rates Prepare now for the all new computerized HRCI certification exam May 1 - June 30, 2004 Save the Dates: Oct. 14-15, 2004 HR Summit, NIU Naperville Plus: see inside for employment law updates, registration fees and group discounts!