Hybrid Cloud for SAP Ground to Cloud Summit. accelerate your ambition 1



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Hybrid Cloud for SAP Ground to Cloud Summit accelerate your ambition 1

SAP Cloud Portfolio 2015 HR Human Resources Omni-Channel Commerce & Customer Engagement Marketing Sales Service Sourcing & Procurement Procurement Supply Chain Management Finance Finance Public Cloud Cloud for Marketing Social Media Analytics Cloud for Sales Cloud for Service Cloud for Travel Collaboration SAP Jam, Business Network FIORI User Experience & SAP HANA Platform S&OP Cloud on HANA ByD B1 Cloud Managed Cloud On-premise Unrivaled Cloud Solutions Core HR For 25 Industries Omni-channel Commerce Analytics BI (BusinessObjects), EPM, BW on HANA CRM on HANA CRM on HANA For 11 lines of business SAP SRM For millions of SMEs SCM, PLM & Manufacturing Suite on HANA (SD, MM, PP & PLM) Business One, Business All in One Suite on HANA Simple Finance For consumers Every line of business, every industry, every cloud model (public, hybrid, managed), everywhere in the world accelerate your ambition 2

What problem are we trying to solve? Excellent customer service in real time at a lower cost Karenann Terrell CIO Walmart SAPPHIRE 2015 accelerate your ambition 3

Today s Business Challenges Accelerate Respond rapidly to meet business demands and changing market requirements Control Cost Reduce operating and capital costs while maintaining or improving performance Mitigate Risk Maintain fail proof, secure responsive systems to run and manage the business accelerate your ambition 4

The SAP Legacy Challenges Capital intensive, resource-heavy implementation Over-provisioning of resources and poor utilization rates Total Cost of Operation Need for skilled SAP staffing for implementation, modification, and maintenance Duplicate landscapes required for quality assurance and production Management Complexity High performance: availability, bandwidth, and latency Extensive integration requirements Demand forecasting issues Managing additions, modifications, and upgrades accelerate your ambition 5

SAP Production Applications Requirements HIGHLY AVAILABLE Resilient infrastructure High availability SLAs for application and infrastructure Backup and disaster recovery recovery support support SAP certified COST EFFECTIVE Minimize capital expense Reduce waste waste to to lower lower cost cost Simplify management Simplify management control control SECURE Network security across global across implementations global Data implementations protection, compliance, Data protection, and data sovereignty compliance, mandates data sovereignty mandates AGILE AND CAPABLE Skilled SAP resources for implementation and support Rapid scalability and provisioning Tiered storage for performance Certified SAP HANA support Easy migration between staging and production accelerate your ambition 6

Production Applications Move to the Cloud Firms are expecting to have 50% or more of their infrastructure and apps in the cloud by 2018. Saugatuck: 2014 Global Survey: Cloud and Digital Business Strategy Adoption and Success, August 28, 2014 Why SAP is moving to cloud: it offers instant consumption, instant innovation, and helps companies grow. Bill McDermott, CEO SAP. As quoted in the Washington Post Organizations that use the cloud reported 2.5X higher profits than their peers, and are 81% more likely to drive increased collaboration across their organization. Innovation in the Cloud, IT s Next Big Success Story, IDC InfoDoc, April, 2014 45% of organizations are running production applications in the cloud Hosting and Cloud Study 2014: Hosting and Cloud Go Mainstream, 451 Research 72% of enterprises will be pursuing a hybrid cloud strategy by 2015. Hybrid Clouds and Hybrid IT: The Next Frontier, Gartner Presentation Thomas Bittman, September 9, 2014 Enterprises prefer to work with a single major cloud service provider capable of providing a complete and fully integrated solution. Innovation in the Cloud, IT s Next Big Success Story, IDC InfoDoc, April, 2014 accelerate your ambition 7

The Solution: Managed SAP Cloud Services Accelerate new implementations, upgrades, and modifications of SAP Control cost with consumption-based infrastructure and skilled SAP support Mitigate opportunity risk while delivering against security and high availability business demands Respond rapidly to changing business requirements with needed SAP infrastructure and staffing Relieve the operations staff of SAP run and maintain tasks Eliminate waste of underutilized resources Remove capital investment hurdles Deliver secure, high availability, resilient infrastructure in private, public or hybrid delivery models accelerate your ambition 8

Leading Manufacturing Company MEA & APAC Client Overview Founded in 1997, the company is headquartered in Amsterdam/Netherlands Five global branches The client strives to be the most dynamic and respected international service provider of steel with the ability to process transactions and fulfill orders in real-time Challenge Regions had to duplicate email and file sharing environments due to slow and expensive network connectivity Age of equipment and the latency experienced by all regions that have to access servers in South Africa Cost and geo-political drivers demand that all IT systems be consolidated, shared and hosted centrally outside South Africa Solution Utilizing Internet-based VPN, Public IaaS, Attix5, and Zscalar Migration of all applications, including SAP, into the cloud Other applications migrated include VIP Payroll and complete Microsoft stack of Active Directory, SQL, Exchange, Lync and SCOM/SCCM High availability and scalability in a more cost-effective manner The consolidation and centralization into a single cloud environment, together with a new networking concept have improved performance dramatically, reduced costs, and simplified our server footprint. At the same time we are more agile and able to scale up or down as required. 9 accelerate your ambition 9

The client journey Business and application strategy Data Centre strategy accelerate your ambition 10

The next-generation data centre New users New devices New applications and workloads Core enterprise applications Big data New locations Next-generation automation and process management Operations Workloads, applications, storage Virtualisation Converged infrastructure Global cloud data centre Computing Storage Network Facility Internet, enterprise network Cloud services Security accelerate your ambition 11

Next-generation data centre offerings 1 Consulting and transformation 2 Workload infrastructure solutions 3 Core infrastructure solutions IT Strategy & Roadmaps Big Data Build, Standup & Relocation Application Rightplatforming Microsoft Application Workloads SAP Application Workloads Virtualisation & Converged Infrastructure Storage Backup & Recovery 4 Cloud and enablement services 5 Data centre enterprise services Enterprise Hybrid Cloud Automated Managed Operations accelerate your ambition 12

Ability to Deploy & Manage Infrastructure Matched to Each Workload internal external Legacy Private Cloud Virtual Private Cloud Enterprise Public Cloud / Community Cloud Commodity Public Cloud Higher Cost Characteristics Lower Legacy Application Infrastructure Mission-critical Applications Extension of internal datacenter security model Sensitive data & applications benefiting from consumptive models Low value applications or data accelerate your ambition 13

IaaS for Enterprise Systems SAP ERP Develop SAP SCM Operate Test SAP HANA SAP SRM Deploy SAPA LM QA SAP CRM SAP Business Objects BI SAP PLM accelerate your ambition 14

SAP Services and Infrastructure in the Dimension Data Cloud Speed time to deployment, lower risk with consumption-based delivery model SAP Services Implementation Optimization Operate, maintain, and enhance BI and analytics SAP Enablers and Solutions Project accelerators Technology and development solutions Performance optimization tools Lifecycle support solutions Industry-specific certified Business All-in-One solutions Cloud Advisory Services Cloud Migration Services Build and manage SAP in the cloud With NTT Group s SAP Application Services Migrate your SAP Infrastructure to the cloud Dimension Data s SAP Infrastructure-as-a-Service Cloud Management Services accelerate your ambition 15

Dimension Data Global Public and Private Cloud Footprint Santa Clara Toronto London Ashburn (2) Amsterdam Germany (2015) Hong Kong Tokyo #2 in Global DCs Top 3 in Global IP Backbone Sao Paulo Singapore 8,000+ SAP Professionals Johannesburg Melbourne Canberra Auckland 14 Global Cloud Centers accelerate your ambition 16

Our Certified Cloud Service Delivery Models Delivery Platform Cloud Delivery Models Plus Managed Hosting Dimension Data Managed Cloud Platform TM * Public IaaS Public cloud IaaS deployed in each region Private IaaS On-premise or off premises private cloud service with consumption-based pricing Provider IaaS Dedicated cloud platform for resale by service provider or community Managed Hosting Managed physical and virtual infrastructure hosted in Dimension Data data center * Dimension Data is working towards this certification accelerate your ambition 17

HANA on MCP Sample Configurations HANA on Bare Metal (Managed Hosting) HANA on Private MCP HANA on Public MCP Use Cases HANA Scenarios Cloud Services Mission-Critical Production, Dev, Test, DR High Scalability Requirements BS on HANA BW & BPC on HANA Managed Hosting (PaaS) Co-Location BYOD Mission-Critical Production, Dev, Test, DR, POC BS on HANA BW & BPC on HANA Managed Hosting Multi-tenant IaaS POC, Dev, Test, Production HANA supported Applications Self Provision Deployment BW & BPC on HANA Multi-tenant IaaS Billing Monthly Charge (Allocated) Monthly Charge (Consumption) Monthly Charge (Consumption) Memory Technology 128GB, 256GB, 512GB,1TB, 2TB, 4TB, 6TB HANA Appliance DD Cloud Control Up to 128GB, (future 256GB, 512GB) HANA Appliance DD Cloud Control Up to 64GB, 128GB, (future 256GB) DD Cloud Control SAP HANA License BYOL BYOL BYOL Included with some Applications accelerate your ambition 18

Dimension Data CloudControl MANAGE GOVERN REPORTING Provides consistency across cloud delivery models Offers process automation Uses best-of-breed technologies SUPPORT ORCHESTRATION FEDERATION MANAGEMENT SHOWBACK CHARGEBACK Dimension Data CloudControl AUTOMATE PROVISIONING For Production: Use Dimension Data s private cloud on your premises or ours For Quality Assurance: Use public, shared resource cloud to manage cost and maximize flexibility Where required: Support databases on bare metal accelerate your ambition 19

Dimension Data Cloud Surround ADVANCED NETWORKING MANAGED HOSTING & COLOCATION COMMUNICATION OTHER SERVICE DELIVERY PLATFORMS ENABLERS: APPLICATION AND WORKLOAD DRIVEN APPLICATION SERVICES DIMENSION DATA CLOUD CYBERSECURITY INFORMATION SECURITY OUTSOURCING accelerate your ambition 20

Evolution to the SAP Cloud Landscape at Customer s Own Pace On Premise End-to-end processes Process integrity Mission critical Optimized for customer Run all Solutions On Premise Solution Extensions Best of both worlds: complement and extend existing on premise investments with cloud solutions Speed to value at own pace with potential to lower TCO SAP Rapid Deployment solutions SAP ActiveEmbedded and SAP MaxAttention engagements Seamless support across hybrid landscapes Leverage Cloud Landscape Transition Transition from on-premise to innovation only available with SAP cloud portfolio Further incremental replacement of existing on-premise solutions with cloud options Expanding best of on-premise with simplicity and speed-to-value of cloud Build, Run, Deploy all Applications in the Cloud accelerate your ambition 21

Our continued investment Launched our Data Centre Development Model Completed the acquisition of Oakton People We ve added more than 30 people to our business focusing on Data Centre Managed Services & Cloud Managed Cloud Platform in 15 Launched our Managed Service for Data Centre Managed Service for geographies Services physical & virtual, any cloud Managed Service for 10 Storage Certified SAP Partner Certified Hosting, Cloud, HANA *SAP Global Premier HEC Partner Transformation Services Architects Including 5 SAP Enterprise Architects

Supporting Your SAP Journey to Cloud Assess Architect Migrate Manage & Operate Plan Provision Continuous Delivery & Integration Audit landscapes and define requirements Plan to mitigate risk Design for specific client requirements Provision dynamically and make ready for client instance Transition seamlessly with minimal downtime Manage dynamically to evolving client needs Monitor & maintain with certified SAP professionals and best practices accelerate your ambition 23

The Dimension Data Difference: We re Hands On So You Can Be Hands Free 16 SAP-certified cloud data centers Global Data Centers and Regional Support Consistent worldwide delivery Over 8,000 SAP professionals Global Security Operations Centres Recognized worldwide networking and security expertise Affordable, Flexible, Agile Private on or off premise, public and hybrid deployment options Tiered storage and certified HANA support across environments Consistent and seamless integration between environments Usage-based pricing Scalability for infrastructure and staffing with usage-based pricing Fit for Purpose with Full Service Capabilities 100% application availability SLA; 99.999% availability SLA for infrastructure Full active/active or active/passive DR support End-to-end SAP support with SAP-certified resources accelerate your ambition 24

Thank You Ground to Cloud Summit accelerate your ambition 25