AETNA BETTER HEALTH OF LOUISIANA Community resources



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AETNA BETTER HEALTH OF LOUISIANA Community resources Employment Café Reconcile Youth Workforce Development Program (504) 568-1157, Fax: (504) 568-9599, www.cafereconcile.org, 1631 Oretha Castle Haley Blvd. 12 week workforce development program for youth ages 16-22, includes three phases focusing on life skills, culinary skills, and an internship. Free; Call for info Spanish spoken? N Jefferson Parish LA Works Business & Career Solution Center/Jefferson Workforce Connection (504) 227-1283, 1900 Lafayette St., Gretna M-F 8:30-4:30 Job training, computer access for job search and resume creation and connections with vocational schools. Some classes through Delgado. Trainings for Jefferson Parish residents only, computer access open to all, Louisiana ID required. Free; Walk-in Spanish spoken? Y, Se habla espanol New Orleans Job Corps (504) 483-8093, fax 504-483-9078, 8825 Airline Dr., New Orleans M-F 8-4:45 Academic, vocational, and social skills training program for low-income young people ages 16-24. Free Spanish spoken? Y Unemployment Insurance/LA Workforce Commission 866-783-5567, www.laworks.net 24 hrs. automated system Info about and help applying for unemployment insurance benefits. Need to be (1) out of work due to no fault of your own (2)able to work (3)available to work (4) actively seeking work. Amount awarded depends on previous wages earned. Takes around 3wks to receive benefits. Information about job service, employer tax info, labor and employment law also available. Free Spanish spoken? Y, language line

RECOVERY & REBUILDING Castle Rock Church & Urban Impact Ministries 504-523-5556, http://www.urbanimpact.org/castlerockchurch.html 2323 Galvez St., New Orleans M-F 9-5 Volunteer labor to rebuild homes in Central City area. Materials must be provided by homeowner. See Community Support & Education for information on additional services. Free, no proof of income required; Spanish spoken? N, French spoken Common Ground Relief Main line (504) 312-1729, Home construction 504-312-1731, www.commongroundrelief.org 1800 Deslonde St., New Orleans M-Sat 9-5 Variety of assistance including home repair and reconstruction, also new home construction, and legal clinic. Everyone qualifies, but amount of assistance is determined on a case-by-case basis. Free; Walk-in better. Spanish spoken? Y, Se habla espanol FEMA General Information (800) 621-FEMA (3362) www.fema.gov M-F 7-7 To apply for federal aid or check on the status of your application related to disaster assistance. Provides assistance to those who are eligible- rental assistance, personal property, small business administration-low interest loan. Free; Spanish spoken? Y, Se habla espanol Habitat for Humanity Office: 504-861-2077, To apply for a house ask for Homeowner's Hotline; www.habitat-nola.org 7100 St Charles Ave. (and Broadway Ave) 2nd fl of St Charles Baptist Church, New Orleans M-F 9-5 Home building at low cost for qualifying New Orleans residents who demonstrate (1) a need for shelter, (2) willingness to partner, i.e. work on the construction of the home (3) repay loan (4) earn 35-50% of 74 median income (5) have good or no credit. More info about who qualifies can be found on website or by calling to request application packet. Process can take one to two years. Fee based on income; Call for info Spanish spoken? Y NENA (Neighborhood Empowerment Network Association) 504-373-6483, www.9thwardnena.org 1123 Lamanche St., New Orleans T-Sat 8:30-5 Case managers help residents with rebuilding needs, Road Home issues, small business development needs, home buyer's training, computer class and other homebuilding issues. Fees for some services; Spanish

DOMESTIC VIOLENCE PROGRAMS DART 108 West Alabama (Physical Address) P.O. Box 1223 ( Mailing Address) Ruston, LA (Claiborne and Bienville Parishes) Ruston, LA 71273 Phone: (318) 513-9373 Contact: Kathy Ayo DOVES, INC. P.O. Box 1277 Natchitoches, LA 71457 Crisis Line: (318) 652-0802 Phone: (318) 352-9394 Contact Person: Melody Minturn 24-7 residential shelter, sleeps 8 to 10 people, free comprehensive advocacy education and supportive services. OFFICE OF VIOLET, INC. WEBSTER PARISH DOMESTIC VIOLENCE PROGRAM P.O. Box 1544, Minden, LA 71055 Email: Violet inc@yahoo.com Phone: (318) 377-3137 Crisis Line: 1-888-411-1333 Provides individual and group counseling, referrals for shelter, community education PROJECT CELEBRATION (Sabine Parish) 580 West Main Street Many, LA 71449 Contact: Margaret Basco Phone: (318) 256-6242 Toll Free: 877-256-6242 Services Include: Counseling, anger management, shelter SEXUAL ASSAULT PROGRAM Providence House 814 Cotton Street Phone: (318) 221-7887 or 1-888-411-1333 Provides crisis response and intervention, court assistance, safe shelter alternatives, counseling. SHREVEPORT POLICE - DOMESTIC VIOLENCE UNIT 1234 Texas Avenue Phone: (318) 673-6985 TAYLOR HOUSE 905 West Main Street Homer, LA 71040 Phone: (318) 256-6242 OR 877-256-6242 Contact: Delores White

TRANSPORTATION PROVIDERS ACADIAN AMBULANCE 1-800-259-1111 ACE-CASINO CAB 2405 Kings Highway Shreveport, LA 71103 Phone: (318) 425-3325 ACTION TAXI 2001 E. Texas Street Bossier City, LA 71101 Phone: (318) 222-8294 AMERIGROUP 1-866-430-1101 ANGEL FLIGHT Phone: (972) 458-0700 FAX (972) 858-5492 BALENTINE AMBULANCE SERVICES 3516 Mansfield Road Shreveport, LA 71103 Phone: 222-5358 (open 24 hours) BIENVILLE COUNCIL ON AGING Phone: (318) 263-8936 BOSSIER COUNCIL ON AGING Phone: (318) 741-7358 / 741-8302 DESOTO COUNCIL ON AGING 404 Polk Street, Suite A Mansfield, LA 71052 Phone: (318) 872-2270 GREYHOUND BUS STATION Phone: (318) 221-4205 or 1-800/231-2222 LA HEALTHCARE CONNECTIONS 1-855-243-7624 LIFT LINE SPORTRAN Phone: (318) 673-5316 MEDICAID TRANSPORTATION Phone: 1-800-259-7235 Call 24-48 hours prior to appointment AFTER exhausting other resources.

SHELTER/HOUSING BIEDENHARN CENTER FOR WOMEN (CADA Program) 1525 Fullilove Drive - Bossier City, LA 71112 Phone: (318) 747-1211 Homeless women with history of substance abuse, family violence, etc. Help them find apartment and employment. Children may reside with mother. BOSSIER SECTION 8 HOUSING: Phone: (318) 747-7823 BRIDGE HOUSE For Men Only 426 Stoner Avenue - Phone: (318) 222-9782 Halfway house. AA format, rules. Preference-alcoholics but will take poly substance users. No mental health issues. Minimum age- 18. Call for personal interview. $60 per week. BRIDGES Community Support Programs, Inc. 3000 Knight Street Suite 100 Shreveport, LA 71105 Phone: (318) 865-1422 Emergency shelter for the mentally ill homeless who are unwilling or unable to participate in mental health programs and community-based services. For those who have been living on the streets w/ mental illness. BRIDGES SHELTER COED 1109 Highland Avenue - Phone: (318) 425-2912 BUCKHALTER RECOVERY CENTER: 527 Crockett Street - Phone: (318) 222-1767 Provides single room occupancy (SRO) transitional housing for 46 single men and women. Sponsored by the Council on Alcoholism and Drug Abuse of NW LA. Is a licensed dependency treatment center. Age 18+, who are indigent, homeless and meet the chemical dependent criteria. Open 7:00am to 4:00 pm M-F. Must present social security card and one other form of identification. No fees. CADDO HOUSING RURAL AREAS 533 Jordan Street - Phone: (318) 227-0906 CENTERPOINT: 1002 Texas Avenue - Phone: (318) 227-2100 An information and referral agency for northwest Louisiana, connecting persons in need and agencies/churches who serve with available resources. Provides case management and referral for the homeless. Serves as the initial contact agency to inquiry about available vacancies at several homeless facilities. No fees required.

CHRISTIAN SERVICE PROGRAM: 1244 Sprague Street - Phone: (318) 221-4857 Housing and other basic needs. Apply for housing through Centerpoint only (227-2100). CROSSROAD II Community Support Programs, Inc. Virginia Place Apartments -1130 Busby Street Phone: (318) 429-8303 Permanent housing for individuals diagnosed with chronic mental illness. HUD sponsored

SUPPORT SERVICES AMERICAN CANCER SOCIETY 920 Pierremont Rd. Suite 300 Shreveport, LA 71106 Public and professional education programs and financial assistance programs for cancer related costs. Phone: (318) 219-1668 or 1-800-ACS (2345) AMERICAN DIABETES ASSOCIATION 2620 Centenary Blvd., Bldg. One, Room 101 Agency provides education and support to all people with diabetes at no cost. Phone: 1-800-342-2383 AMERICAN LUNG ASSOCIATION OF LOUISIANA INC Phone: 1-800-586-4872 or 1-504-828-5864 AMERICAN RED CROSS - NORTHWEST LOUISIANA CHAPTER 4221 Linwood Avenue Shreveport, LA 71108 Multi-service organization Phone: (318) 865-9545 BLIND Louisiana Association for the 1750 Claiborne Avenue Shreveport, LA 71103 Phone: (318) 635-6471 CALL 3-CONSUMER INFORMATION AND REFERRAL HOTLINE clo KTBS TV 312 E. Kings Highway Phone: (318) 861-5827 Provides referrals and assistance related to consumer problems. CATHOLIC CENTER 3500 Fairfield Avenue Phone: (318) 868-4441 The office of Social Ministry provides information and referral services. CHADD (Children & Adults with ADHD ) Phone: 1-800-233-4050 DEAF ACTION CENTER Betty and Lenard Phillips 601 Jordan Street Phone: (318) 425-7781 DRUG & ALCOHOL HELPLINE Phone: 1-800-888-9383

EASTER SEALS 2620 Centenary Blvd - Phone: (318) 221-8244 This agency sponsors several programs, such as an assistance program for handicapped children and adults who are not able to rent or purchase equipment, have no private insurance and who are not eligible for public supported programs. Has a loan closet and a post-polio support group. LIFE SHARE BLOOD CENTER 8910 Linwood Avenue Shreveport, LA 71106 Phone: (318) 222-7457 or 222-7770 Free standing non-profit community blood center service to over 66 hospitals in Louisiana. LUPUS FOUNDATION OF AMERICA, INC Phone: 1-800-558-0121 MENTAL HEALTH ASSOCIATION in Caddo-Bossier 3825 Gilbert Drive, Suite 209, Phone: (318) 861-5971 MENTAL HEALTH CENTER (SHREVEPORT) 1310 North Hearne Avenue Shreveport, LA 71107 Phone: (318) 676-5111 Provides most neuroleptic meds for mentally ill people. MUSCULAR DYSTROPHY ASSOCIATION 4921 Shed Road Bossier City, LA 71111 Phone: (318) 742-3632 Provides to patients of all ages, a comprehensive program of patient services and clinical care; also professional and public education. NATIONAL KIDNEY FOUNDATION OF LA Phone: 1-800 462-3694 NATIONAL PARKINSON FOUNDATION Phone: 1-800- 327-4545 REACH TO RECOVERY Phone: (318) 219-1668 or 1-800 227-ACS (2345) SICKLE CELL ANEMIA FOUNDATION OF NORTH LOUISIANA 2200 Milam Street Shreveport, LA 71130 Phone: (318) 226-8975 Provides programs in community education, especially to inform high risk individuals of child bearing ages 14-45 of the inherited condition of Sickle Cell Trait and Sickle Cell Disease.

SPINA BIFIDA ASSOCIATION OF NORTH LOUISIANA 554 Kings Highway - P.O. Box 523 Shreveport, LA 71162 Phone: (318) 677-4388 Agency provides literature, speaker series, family support, urinary and ostomy supplies for persons over 3 years old. Equipment, financial assistance and travel assistance provided for persons or families with Spina Bifida, Hydrocephalus and/or Mylodysplasia. STUTTERING FOUNDATION (The) Phone: 1-800-992-9392 www.stutteringhelp.org UNITED CEREBRAL PALSY OF LOUISIANA 2380 Barataria Blvd Marrero, LA 70071 Phone: (504) 341-0676 UNITED OSTOMY ASSOCIATION P.O. Box 3956 Shreveport, LA 71103 Phone: (318) 688-4830 Provides mutual aid programs, emotional support and education to people with abdominal ostomies (colostomies, ileostomies, and urostomies). UNITED WAY OF NORTHWEST LOUISIANA 402 Edwards Street Phone: (318) 677-2504 Non-profit agency which serves as a fund raising source for 32 non-profit agencies and services. Has a 24 hour information and referral service and houses volunteer services. UP WITH DOWNS Phone: (318) 797-8575

SUBSTANCE ABUSE AA CENTRAL OFFICE 24 HOUR HELP 2800 Youree Dr. Suite 362 Phone: (318) 865-2172 Fellowship to stay sober; achieve sobriety. Group meetings. No fee ADDICTION RECOVERY CENTER ( WK- South) 2520 Bert Kouns South Suite 100 Shreveport, LA 71118 Phone: (318) 212-5072 Outpatient substance abuse and addiction services. Private insurance. ADOLESCENT CENTER 448 Jordan Street Phone: (318) 226-9371 Treatment center for youths ages 12 to 17 who are recovering from alcohol and/or drug abuse. Must have completed detox and be drug free for 30 days. Six (6) months maximum length of stay. AL-ANON 5418 Hollyhock Lane Bossier City, LA 71112 Phone: (318) 683-1399 For the families and friends of alcoholics. Self-help recovery programs. 24 hours hotline. No fee. ALCOHOL AND ADDICTION ABUSE 24 HOUR HELP LINE Phone: (318) 676-0925 or 1-800-851-3291 ALCOHOL AND DRUG ADDICTION COALITION 2000 Fairfield Avenue Phone: (318) 222-3273 ALCOHOLICS ANONYMOUS Central Office 2800 Youree Drive Phone: (318) 865-2172, 1-800-252-6465 and 1-800-222-0828 ALCOHOLISM INFORMATION CENTER 2000 Fairfield Avenue Phone: (318) 222-8511 BRENTWOOD A BEHAVIORAL HEALTHCARE 1006 Highland Avenue Phone: (318) 678-7500, Toll Free 1-877-678-7500 Inpatient facility for adults and adolescents with substance abuse