Patrizia Zanoni PhD, Assistant professor Universiteit van Tilburg Faculteit Sociale Wetenschappen Postbus 90153 5000 LE Tilburg, The Netherlands Telefoon +31 13 4662990 p.zanoni@uvt.nl Research Fellow Katholieke Universiteit Leuven Faculty of Economic and Applied Economic Sciences Department of Marketing and Organisation Naamsestraat 69 3000 Leuven, Belgium Italian citizen, born in Bolzano, March 22 nd, 1972 Areas of expertise Diversity in productive contexts Diversity management & inclusion Control and resistance in contemporary organizations Methods Participant observation Semi-structured interviewing Discurse and rhetoric analysis PhD Dissertation Beyond demography: Essays on diversity in organizations (Katholieke Universiteit Leuven, defended July 4, 2006). Promotor: Maddy Janssens; committee members: Yvonne Benschop, René Devisch, Arie de Ruijter, en Luc Sels. Winner of the Dissertation Award of the Critical Management Studies Interest Group of the Academy of Management, Philadelphia, 2007. Publications Articles international peer-reviewed reviewed journals Zanoni P, Janssens, M, 2007, Minority employees engaging with (diversity) management: An analysis of control, agency, and micro-emancipation, Journal of Management Studies, vol. 44, no. 8, pp. 1371-1397. Janssens M, Cappellen T, Zanoni P, 2006, Successful female expatriates as agents: Positioning oneself through gender, hierarchy and culture, Journal of World Business, vol. 41, no. 2, pp. 133-148. Janssens, M, Zanoni, P, 2005, Many diversities for many services: Theorizing diversity (management) in service companies, Human Relations, vol. 58, no. 3, pp. 311-340. Zanoni P, Janssens M, 2004, Deconstructing difference: The rhetoric of human resource managers diversity discourses, Organization Studies, vol. 25, no. 1, pp. 55-74. Janssens M, Zanoni P, 2004, Diversiteit als contextueel verschil: Een retorische analyse, Management & Organisatie, vol. 1, pp. 60-78. 1
Invited book chapters Zanoni, P, Janssens, M, 2005, Diversity management as identity regulation in the Post-Fordist productive space, in Clegg, S and Kornberger, M eds, Space, Organizations and Management Theory, Copenhagen, Liber & Copenhagen Business School Press, pp. 92-112. Zanoni, P, Janssens, M, forthcoming, Sustainable DiverCities in M Janssens, D Reymen, D Pinelli and S Wallman eds. DiverCities: Towards Sustainable Diverse Cities, to be published by Edward Elgar. Janssens, M, Zanoni, P, forthcoming, Facilitating intercultural contacts within a global context: Towards processual conditions in M Janssens, D Reymen, D Pinelli and S Wallman eds. DiverCities: Towards Sustainable Diverse Cities, to be published by Edward Elgar. Zanoni, P, Siebers, H, forthcoming, Building a more inclusive society through graduate education: The case of the Master in Organization of Cultural Diversity at Tilburg University, The Netherlands in S Katila, S Meriläinen and J Tienari eds. Working for Inclusion: Positive Experiences from Academics Across the World, to be published by Edward Elgar. Work under review Janssens M, Zanoni P, What makes an organization inclusive? Work contexts and diversity management practices favoring ethnic minorities inclusion, Academy of Management Journal (second round). Zanoni, P, Diversity in the lean automobile factory: Exploring the relationship between difference, control and resistance, Organization (first round). Internal reports Janssens M, Cappellen T, Zanoni P, 2004, Successful female expatriates as agents: Positioning oneself through gender, hierarchy and culture, DTEW Research Report 0413, K.U.Leuven, 25 pp. Zanoni P, Janssens M, 2004, Diversity management as identity regulation in the Post-Fordist productive space, DTEW Research Report 0434, K.U.Leuven, 32 pp. Janssens M, Zanoni P, 2003, Diversiteit als contextueel verschil: Een retorische analyse, DTEW Research Report 0314, K.U.Leuven, 20 pp. Janssens M, Zanoni P, 2003, Many diversities for many customers: Contextualizing diversity (management) in four service companies, DTEW Research Report 0342, K.U.Leuven, 25 pp. Zanoni P, Janssens M, 2002, Constructing the other: Managerial rhetorics of diversity, DTEW Research Report 0223, K.U.Leuven, 33 pp. Articles in national journals and newspapers Janssens, M, Zanoni, P, 2006, Diversiteit in organisaties: Werkprocessen maken het verschil, Business In-zicht, n. 21, April 2006, 1-4. Gevers, A, Devisscher, S, Van Pelt, A, Janssens, M, Zanoni, P, 2005, Autochtonen en allochtonen samen op de werkvloer: Uitdagingen en oplossingen, Over.Werk, n. 1, pp. 117-121. 2
Zanoni, P, Janssens, M, 2004, De migrant en zijn potentieel: In migratie schuilen niet alleen problemen, ze biedt ook belangrijke kansen. De Standaard, December 20. Zanoni, P, 2004, Diversiteit als strategisch concept voor het feminisme, Vrouwenraad, vierde trimester, pp. 38-43. Janssens, M, Zanoni, P, 2004, Hoe verpruts ik het multiculturele debat? De Standaard, October 8. Awards Dissertation Award of the Critical Management Studies Interest Group of the Academy of Management, Philadelphia, 2007. Tilburg University Innovation Award for Education for the Organization Studies Master Track Organization of Cultural Diversity, 2007. Anna Del Bo Boffino Award of the National Women s Union, Siena, Italy, for the best undergraduate thesis on gender, 1997. Giovanni Lorenzini Award of the Giovanni Lorenzini Association, Portogruaro, Italy, for the best undergraduate thesis in development cooperation, 1997. Announcements at international conferences Janssens M, Zanoni P, 2007, What makes an organization inclusive? Work contexts and diversity management practices favoring ethnic minorities inclusion, SUS.DIV Annual Meeting, Athens, September 20-21. Janssens M, Zanoni P, 2007, What makes an organization inclusive? Work contexts and diversity management practices favoring ethnic minorities inclusion, Gender and Diversity Division, Academy of Management Annual Meeting, Philadelphia (U. S. A.), August 3-8. Zanoni P, Janssens M, Benschop Y, 2007, stream convenors Reconnecting diversity to critical organization and gender studies, Critical Management Studies Conference, Manchester, July 11-13. Zanoni P, Janssens M, 2006, Minority employees engaging with (diversity) management: An analysis of control, agency, and micro-emancipation, Critical Management Studies Preconference of the Academy of Management Annual Meeting, Atlanta (U. S. A.), August 11-12. Zanoni P, Janssens M, 2005, Diversity management as identity regulation in the Post-Fordist productive space. Where Organization Dwells: A One Day Symposium on Organization, Space and Architecture, University of Warwick (UK), May 23. Zanoni, P, 2004, Re-conceptualizing diversity in the productive context: Implications for research and for trade union policy. IREC Conference, Governance issues in shifting industrial and employment relations, Utrecht (The Netherlands), August 26-28. 3
Cappellen T, Janssens M, Zanoni P, 2004, Successful female expatriates: Deploying gender, hierarchy and culture. Fifth International Conference on Human Resource Development Research and Practice across Europe, International Comparative & Cross-Cultural Dimensions of HRD, Limerick (Ireland), May 27-28. Janssens M, Zanoni P, 2004, Diversity discourses as control or agency: The role of materiality and agency. 20 th EGOS (European Group for Organizational Studies) Colloquium, Ljubljana (Slovenia), July 1-3. Zanoni P, Janssens M, 2004, Diversity discourses as control or agency: the role of materiality and agency. 6 th International Conference on Organizational Discourse Artefacts, Archetypes, and Architexts, Amsterdam (The Netherlands), July 28-30. Janssens M, Zanoni P, 2003, Challenging boundaries: Customers entering organizational diversity. All Academy Symposium Democracy, diversity and dialogue: Contextualizing difference. Academy of Management Meeting, Academy of Management, Seattle (U.S.A.), August 1-6. Zanoni P, Janssens M, 2003, Rethinking diversity through productive processes: Space, time and the body on the car factory shopfloor. Paper, EGOS, Copenhagen (Denmark), July 3-5. Zanoni P, Janssens M, 2003, Diversity as a disruption of work synchronization: Theoretical framework and methodological options. ISIDA Conference In search of time, Palermo (Italy), May 8-10. Zanoni P, 2002, Organization research embodied: Inspirations from Sufi mysticism, International 2002 Standing Conference of Organizational Studies (SCOS), Budapest (Hungary), July 10-13. Zanoni P, Janssens M, 2002, Constructing the other: Managerial rhetorics of diversity, International Conference Meeting ourselves and others - perspectives in diversity research and diversity practices, Göteborg (Sweden), August 29-31. Zanoni P, 2001, As long as I can choose... Gendered coping strategies in times of work and parenting', International Conference Rethinking Gender, Work and Organization, Keel University, June 27-29. Presentations for academic audiences Resisting control from the self: Diversity as the boundary of exploitation SUS.DIV seminar, Matej Bel University, Banska Bystrica, Slovakia (October 2007). Resisting control from the self: Diversity as the boundary of exploitation Babylon monthly seminar, Tilburg University (October 2007). What makes an organization inclusive? Work contexts and diversity management practices favoring ethnic minorities inclusion Dep. Organisation Studies, Tilburg University (January 2007). Embodying diversity: A theoretical framework and illustrations, Dep. Culture, Organisation and Management, Vrije Universiteit Amsterdam (May 2004). 4
Presentations for practitioners Diversiteit: Kans of bedreiging voor het feminisme? Een kritische perspectief Keynote speech at Diversiteit, een fait divers?, organized by Sophia, Brussels (November 2007). Inclusive diversity management: Making the business case of diversity Speech for management, Cambells, Puurs (June 2007). De do s en don t s van diversiteitsmanagement: Lessen uit Vlaamse ervaringen met diversiteit in de 21ste eeuw Keynote speech at Divers*iteit denken en doen, organized by NetHRD, Kontich (March 2007). Diversiteit als contextueel verschil Keynote speech at the diversity day organized by CultuurLokaal, CORDOBA Project, Antwerpen (September 2006). Teaching-related experience Courses developed and taught Master course Dynamics in the leisure industry (Masters Leisure Studies, 2007-2008, Tilburg University). Master class on diversity and diversity management in the course Organization of Cultural Diversity (Master Track Organizational of Cultural Diversity of the Master in Organization Studies, 2007-2008, Tilburg University). Bachelor classes on organizational structure, organizational culture, and learning and organizational change in the course Leisure, Organization and Management (Bachelor Leisure Studies, 2006-2007, Tilburg University). Seminars Case study methodology seminar (Organization of Cultural Diversity Track of the Master in Organization Studies, 2007-2008, Tilburg University). Methodology seminar for senior students of applied economics on qualitative data collection and analysis (yearly from 2001-2002 to 2005-2006, KULeuven). Guest lectures Concepts and practices: Introduction to diversity and diversity management Bachelor intercultural management, CIMIC Mechelen, Belgium (December 2007). Diversity in organizations: An overview of the scientific literature and management practices, Dep. Of Applied Economics, University of Hasselt, Belgium (November 2005). Feminism, Embodiment and Postmodernism in Organizational Theory, Business School, University of Liège, Belgium (December 2002). Self and Other in Fieldwork and the Ethnographic Text, Department of Anthropology, Catholic University of Leuven, Belgium (March 2002, October 2002). Research projects 5
2005-2006 Action Research Project Building a Multinational Community (for the NGO Vredeseilanden). 2005-2008 EU Project Work and sustainable development in a diverse world (co-ordinated by the Fondazione ENI Enrico Mattei, Milan, Italy). 2005-2008 EU Project Cultural diversity in Europe: A series of conferences (co-ordinated by the Fondazione ENI Enrico Mattei, Milan, Italy). 2004 VIONA Project Interactions between Flemish and cultural minority workers in organizations (promotor Prof. Maddy Janssens in collaboration with IDEA Consult). 2002-2004 EU Project ENGIME Economic growth and innovation in a multicultural environment (coordinated by the Fondazione ENI Enrico Mattei, Milan, Italy). Conferences organized Identity and Diversity at Work, SUS.DIV EU Project, Tilburg, The Netherlands, February 21-23, 2008. Qualitative diversity research: Looking ahead, Marie Curie Series of Conferences EURODIV - Cultural diversity in Europe, Leuven, Belgium, September, 19-20, 2006. Mapping diversity: Understanding the dynamics of multicultural cities, Economic Growth and Innovation in Multicultural Environments (ENGIME), Leuven, Belgium, June, 16-17, 2004. Journal-related related activities Peer-reviews for the journals Gender, Work and Organization, Culture and Organization, Journal of Organizational Change Management, Scandinavian Journal of Management, Organization, and Human Relations. Associate editor of Ethnographica, web-based student journal of anthropology, Department of Social and Cultural Anthropology, Faculty of Social Sciences, Katholieke Universiteit Leuven, Belgium. Languages Italian Mother tongue French Good English Very good German Working Dutch Very good Spanish Working Studies February 2001-August 2006 PhD student at the Research Centre for Organisation Studies, Department of Applied Economic Sciences, Faculty of Economic and Applied Economic Sciences, Catholic University of Leuven, Belgium. 2000-2001 Master's Degree in Social and Cultural Anthropology, Faculty of Psychology, Catholic University of Leuven, Belgium (high honors). 6
1995-1996 Graduate courses in anthropology, development, and rural economy of developing countries (average grade: 17/20), and independent research for the undergraduate thesis at the Catholic University of Louvain, Louvain la Neuve, Belgium, financed by a EU Erasmus scholarship. November 1991-April 1997 Bachelor s Degree in International and Diplomatic Sciences, economic major, Faculty of Political Sciences, University of Trieste, Italy. Thesis in Development Cooperation: The Gender Dimension in Rural Development Projects. Shi Women of Southern Kivu, Zaire on the impact of gender construction on local NGO s structures and work approaches, the gendered division of labour and control over resources at the household level in rural Shi society (110/110 cum laude). 1989-1990 Hall-Dale High School in Hallowell, Maine, USA (graduating grade: 93/100). 1986-1991 Salesian High School of Bolzano, Italy (graduating grade: 60/60). Professional history February 2001/ August 2006 Belgium July 2000 Siwa oasis, Egypt March/ November 2000 Belgium November 1998/ December 1999 Egypt July/August 1998 Mauritania October 1997/June 1998 Belgium Katholieke Universiteit Leuven, Research Centre for Organisation Studies Position: Research assistant Languages: English, Dutch, French, and Italian. Italian Bilateral Development Cooperation Position: Consultant Languages: English, Italian, and Arabic. Flemish Women Council NVR NGO (Brussels, Belgium) Position: Collaborator (half-time) Languages: Dutch and French. COSPE NGO (Florence, Italy) Project: Marketing and Institutional Support to Handicraft Producers Organisations Position: Project Manager Languages: English, Arabic, and Italian. Africa 70 NGO (Milan, Italy) Position: Consultant Language: French. Synergie, Consultants for Development (Antwerp, Belgium) Position: Assistant to the Management & Co-ordinator Languages: English, French, and Dutch. 7