MOUNT IDA COLLEGE Management Information Systems Course Title: Management Information Systems Course Number: BA 3XX Credit Hours: 3 Semester: Fall, 2010 Prerequisites: BA220 Class Meetings: MWF 2:30-3:20 Name: Janine Jacques Office Location: Academic Technology Building, Room 219 Office Hours Monday, Wednesday, Friday 8:00-10:00 AM, 3:30 4:30 PM or by appointment. Phone: 978-273-8469 E-Mail Address: jjacques@mountida.edu Homepage: http://www.janinejacques.com/ Course Description Management information systems deliver timely and accurate information necessary for managers to make critical business decisions. Understanding the capabilities, opportunities and challenges of a Management Information System (MIS) is vital to the success of business and its stakeholders. This course will provide students with an in depth management perspective of the collection, processing and management of business information. They will learn how to leverage information systems in order to generate revenue, create a competitive advantage and build business strategy. The course will examine several live business applications that provide managers with real-time information to make informed decisions. Course Goals Students will explore database management software, systems security and enterprise resource planning systems through both hands on experience and case study analysis. After completing this course, students will be able to: Recognize the challenges of selecting, implementing and managing complex information systems Demonstrate a strong understanding of the components that comprise an information system Identify a business need and recommend a technical solution Demonstrate proficiency in using enterprise resource planning systems Identify key security issues of an information system
Design a simple database application Student Learning Objectives Assessment of Student Learning Objectives Instructional Methods Grade Points Create an environment that encourages students to learn and research management and technical topics outside of the conventional text Develop expertise in MIS in order to make sound business decisions Understand the basics of components in an information system Understand the threats associated with secure information systems Explore emerging technologies and trends in MIS Develop the skills to use an Enterprise Resource Planning (ERP) system Learn the challenges associated with implementing and maintaining an information system in a production environment Build a basic understanding of database applications Students will be assessed by a combination of exams, case analysis, written homework assignments and technical assignments. The course will provide the foundation knowledge through classroom lecture, hands on technical exposure and case study analysis. Classroom discussion will be encouraged for this course. Class Participation: Students are expected to come to class prepared, having read the assigned reading, completed the homework exercises and ready to engage in classroom discussions. Class participation will represent 10% of the final grade. Homework Assignments: Homework will be assigned at the end of each class. Completing assigned homework on time will represent 20% of the final grade. Late homework assignments will not be accepted. It is the student s responsibility to stay current on all materials and assignments even in the event that they are absent from class. All homework assignments will be posted on Angel after each class. Case Study Analysis: Students will be asked to review case studies. Students are expected to have read the case in its entirety before class and arrive prepared for discussion. Student will be graded on their preparedness for class discussion by their peers and the instructor. This will represent 20% of their final grade. Exams: There will be two exams given. The format of these exams will be a combination of True/False, Multiple Choice and Essay questions. The midterm and final exam will each represent 25% of the final grade.
COURSE MATERIALS Author Title Pub. Year Publisher or Website Where to buy/log on Kroenke, David Experiencing MIS 2010 Book Store COURSE OUTLINE: Below is a tentative schedule for the course. Please be advised that this schedule may change as the progress of each class varies upon the participants. All homework assignments will be posted on Angel after each class. Week Class Description Chapter Reading & Assignments 1 Introduction and Course Overview Information Systems MIS versus IT 2 Business Processes, Information and Information Systems 3 Organizational Strategy, Information Systems and Competitive Advantage Chapter 1 Chapter 2 Case study: Brose Group p. 36 Chapter 3 4 Hardware and Software from a Management Perspective Chapter 4 Client/Server Purchase Decisions 5 Data Processing Database Management Chapter 5 Oracle 10g
6 Experiencing DBMS using MS Access 7 Managing secure Data communications 8 Using technology to create a competitive advantage Chapter 6 Case: Aviation Safety Network p.154 Chapter 7 Business Process Management Service Oriented Architecture 9 Managing an E-commerce initiative Web 2.0 10 Business Intelligence Data Warehousing, Data Mart, Chapter 8 Case: YOU, inc. p.209 Chapter 9 Case: Home Depot p.228 Data Mining for fun & profit 11 Information Systems Development Chapter 10 Project Management Systems development lifecycle 12 Information Systems Management Chapter 11 Operations Manual Enterprise Resource planning Contingency planning 13 Information Security Chapter 12 Chief Security Officer Implementation and Management of secure systems
14 MIS International The global impact of MIS p.62-69, 146-154, 230-249, 312-323 Handout Offshoring IT, security, global marketplace 15 Course Review COURSE POLICIES: Final Exam Review Attendance and Class Participation Academic Integrity Communication Cell Phone Attendance will be taken at the start of each class. If students miss more than 4 classes, they will receive a failing grade in the course. Since tardiness is a disruption to the entire class, students who arrive after the start of the class will be considered absent for the day. No exceptions. If a student must miss a scheduled class, it is their responsibility to notify the instructor and make up the materials missed. Students are expected to follow the Code of Academic Honesty as described in the college catalog. In particular, plagiarism is a serious offense. Students are expected to properly source all ideas that are not their own. Students are expected to contact the instructor with any questions or issues with the material or the course. Office hours are posted as well as the instructor s cell phone. All email requests are to be sent to jjacques@mountida.edu. Do not use the Angel email system to communicate with the instructor. For the sake of fellow students and the learning atmosphere of the class, cell phones must be turned off prior to entering the classroom. SCHOOL SUPPORT SERVICES The Academic Success Center (ASC), located on the first floor of Hallden Center, next to the rear entrance to the campus, offers free tutoring for students of all skill levels across a wide range of subjects. ACADEMIC SUCCESS CENTER (ASC) WRITING CENTER For the tutors schedule and further information about the Academic Success Center, go to the College website and select Resources and Services and select Academic Services and then select Tutoring. Contact Christine McLaughlin, Director of the ASC and the Writing Center, at 617-928- 4709 or cmclaughlin@mountida.edu if you would like additional information about the help the ASC can provide. The Writing Center provides free, professional tutoring for writing in all courses; it is located on the third floor of the Academic Technology Center (ATC306). The Writing Center serves writers of all ability levels. For the writing tutors schedule and further information about the Writing Center, go to the College website and select Resources and Services, and select Academic
Services and then select Tutoring. STUDENTS WITH DISABILITIES FACULTY ADVISORS WADSWORTH LIBRARY Contact Jane Hirschhorn, the Supervisor of the Writing Center, at 617-928-7322 or jhirschhorn@mountida.edu if you would like additional information about the help the Writing Center can provide. is committed to arranging reasonable accommodations for all students with documented disabilities. If you have a documented disability and would like accommodations in the classroom, please speak with Dean Alyce Curtis at your earliest convenience. If you have not yet presented your documentation to the College, you should schedule an appointment with Dean Curtis at 617-928-4556 or acurtis@mountida.edu to arrange for appropriate support services and classroom accommodations. To help ensure your success, you will be assigned a faculty advisor in your first semester. Usually a faculty member within your major, this advisor will provide you with guidance on course selection, as well as long term academic planning and advisement to help you successfully reach your career goals. The name of your Faculty Advisor is posted on your MIWeb account. Contact Alyce Curtis, Dean of Academic Services, at 617-928-4556 or acurtis@mountida.edu if you have general questions about the advising system or who your advisor is. The Reference Librarians will help you find the information that you need for assignments, research papers, class presentations, projects and co-curricular activities. You can request reference support in person in the Wadsworth Library or on-line. You can ask a Librarian a question online, from the Library homepage select Ask the Librarian under Library Information. You can link directly to the Library s electronic databases and the Library s online catalog, from the College website go to www.mountida.edu, select Library. The Wadsworth Library is open every day of the week. Mon. through Thurs. 7:30 am to 11:00 pm; Friday 7:30 am to 5:00 pm; Sat. 10:00 am to 5 pm; Sun. 1 pm to midnight. Library hours are extended during exam periods and change during holidays; you can check the Library hours on the Library homepage. If you have any questions about Library services, please contact Judy Harding, Associate Director of Library Services, 617-928-4552 or jharding@mountida.edu. Students may borrow a wide range of audiovisual equipment to gather information, document and present information, e.g. a digital camera. Notebook computers and data/video projection systems are also available for classroom presentations. The Media Specialist instructs students in the use of AV equipment. MEDIA SERVICES ACADEMIC COMPUTING To request AV equipment or support, you must submit a request online. Go to the College homepage and select Resources and Services and then select Media Services, choose Media Services Request Form fill it out and submit it. Manouche Madanipour, Director of Technical Media Support, will respond to your requests. Requests must be submitted one week in advance of the scheduled event. The College has two open access computer lab areas: Shaw and the Wadsworth Library. Instructional computer classrooms are available for student use when classes are not in session. Schedules are posted on the doors of the computer labs and on the College website select Resources and Services and then select Computer Labs. If you have questions about accessing or using the College s computer labs please
COURSE WEBSITE SUPPORT contact Wallia Wright, Campus Computer Lab Manager, at 617-928-4066 or wwright@mountida.edu. Your instructor will let you know if there is a course website. You will receive information about your course website from your instructor and via email; you will receive your user ID and password via Mount Ida email. Please check your Mount Ida email on a regular basis. For support with accessing your course website and using any of the features of Angel Learning, contact the Instructional Technology Specialist at elearning@mountida.edu or 617-928-7396. A staff member will respond within 24 business hours.